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Monday Morning Update 7/21/25

July 20, 2025 News 6 Comments

Top News

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Humana integrates its health plan information with Epic, which allows patients to track deductibles and access health plan resources from their provider’s MyChart.


Reader Comments

From Guillermo: “Re: pharma telehealth. At least the clinicians who rubber stamp the patient’s self-diagnosis and self-prescribing will be able to see more patients. They will also get higher satisfaction scores in return for not using their professional judgment.”


HIStalk Announcements and Requests

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Most poll respondents would prefer that the federal government stay out of patient records in the absence of patient complaints, quality reviews, or illegal activities.

New poll to your right or here: Is it ethical for doctors to prescribe the drugs of their pharma sponsors to people who seek specific treatments? Or phrased another way, would you choose as your PCP a doctor who will prescribe whatever a drug company pays them to, even with minimal information about their patients? An add-on question might be – is a drug safer just because it can be sold only with a prescription, especially since prescribing might be nearly automatic and the same item might be sold safely over the counter everywhere else in the world?

I was thinking as I set up the new poll. Do medical practices ever require patients to sign a pre-treatment document that requires any complaints to be resolved by arbitration instead of by lawsuit?

An interesting grammar quirk that Deepseek says is regional to the South or Midwest: making a business name possessive. I’m shopping at Target’s. I reckon I might go have lunch at Weinerschnitzel’s. Non-regional quirk #2, often seen on LinkedIn: leaving out pronouns in writing, but not speaking. Example: “Humbled to get the award. Appreciate the recognition. ”


Sponsored Events and Resources

July 22 (Tuesday) 1 ET. “Innovating the Consumer Experience Beyond the EMR with Open Standards.” Sponsor: Praia Health. Presenters: Ryan Howells, principal, Leavitt Partners and program manager, The CARIN Alliance; David LaBine, VP of software engineering, Providence Digital Innovation Group; Robin Monks, CTO, Praia Health; Kristen Valdes, CEO, b.well. As healthcare faces rising consumer expectations and tighter regulations, the high cost of maintaining fragmented, proprietary systems is no longer sustainable. While patient data access has improved, the lack of open standards continues to hinder innovation, drive up integration costs, and limit the potential of digital health beyond the EHR. This webinar will discuss how open standards like OIDC,  HL7 FHIR, and open technology requirements are essential for reducing integration burdens, accelerating development, and lowering maintenance costs. Panelists will describe how every closed integration represents a lost opportunity and will offer practical strategies for leveraging open technology as a competitive advantage that improves efficiency, ensures compliance, and strengthens patient trust.

Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Bankrupt Steward Health Care System sues its former executives for $1.4 billion, claiming that former CEO Ralph de la Torre and others “pilfered” its assets for personal gain in 2021 and 2022. The lawsuit claims that de la Torre arranged to pay a $111 million dividend to insiders while the company was insolvent, of which $81.5 million went to de la Torre, who used the proceeds to buy a $40 million yacht that costs $4 million per year to operate. His other yacht is worth $15 million.

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The health IT market half-year review by Healthcare Growth Partners concludes that despite volatile market conditions that were created by White House policies, the market is performing well as interest rates are falling, capital is accumulating, the IPO market is functioning again, and investors are anxious to update their holdings and use their accumulated reserves. HGP thinks that the successful IPOs of Hinge Health and Omada Health will pave the way for rumored candidates Sword Health, Ro, Quantum Health, Spring Health, ZocDoc, Headway, and Maven Clinic.


Sales


People

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Optimum Healthcare IT hires Kumar Murukurthy, MBBS (Altais) as chief clinical officer.


Announcements and Implementations

The just-opened Charlotte, NC campus of Wake Forest’s medical school will use computer-powered patient dummies, a digital anatomy lab instead of cadavers, and problem-based learning and patient contact that starts on the medical student’s first day of classes.

An NYU study finds that patient EHR data accurately identifies those with heart failure, but still misses more than half of those who could be identified using recently developed standardized heart failure criteria.

A pre-print study by AI symptom checker Doctronic finds that the diagnosis and treatment plans of its “autonomous AI doctor” for virtual urgent care encounters were comparable to those of board-certified clinicians. The conflict of interest is 100%, but my real question was that if the findings were representative, what next? Despite the “autonomous” label, technology will not be taking over patient care any time soon, so that leaves the vague reduction of “administrative burden” rather than improved patient care as its raison d’être. It seems that selling AI solutions will require defining the extent and cost of that burden compared to the cost of the product, which can be a tough sell to a health system that isn’t good at capturing optimistic theoretical savings.


Government and Politics

HHS gives the Department of Homeland Security’s ICE agents access to the names and addresses of 79 million Medicaid recipients that will be used to track down those who are living in the US illegally. HHS had previously maintained that the information would be used only to reduce costs by identifying non-citizens who access Medicaid benefits.

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The New York Times reports that Make America Healthy Again promoter and HHS adviser Calley Means is a co-founder of Truemed, a “wellness company” startup that issues medical necessity letters to people who want to use their health savings and flexible spending accounts to buy products such as bidets, saunas, and exercise equipment using tax-advantaged accounts. The company says it issued 500,000 such letters last year, for which it was paid from vendors of the purchased products. Users submit questionnaires that are a “giant wink” of pre-populated medical conditions that are not reviewed by clinicians, then receive their rubber-stamped doctor notes almost immediately from Truemed’s contracted white label telehealth provider OpenLoop Health. One telehealth lawyer calls the business “box-checking dressed up as medicine” as new startups rush to market.

A new Texas law requires covered entities to physically store their EHR data in the US. Also in the law:

  • Providers may not store patient credit scores or voter registration status in the EHR.
  • Clinicians may use AI provided they review its recommendations.
  • Parents of minors must be granted access to the EHR records of their children.
  • The EHR must support entry of biological sex as either male or female only.
  • The EHR must restrict providers from changing a patient’s biological sex data except to correct a clerical error or from a documented disorder.
  • Civil penalties up to $250,000 per violation for non-compliance can be assessed.

Other

A man dies after entering the MRI room where his wife was undergoing a procedure and was pulled into the machine when the magnet attracted his 20-pound metallic exercise necklace.


Sponsor Updates

  • FinThrive will sponsor the HFMA Southern California Chapter’s Women’s Disruptive Leadership Summit July 24 in Long Beach, CA.
  • Black Book Research’s latest survey results reveal major advances in EHR usability and clinician satisfaction.
  • DrFirst promotes Erin Hall to director of event strategy and experience.
  • Clearsense appoints recently retired AdventHealth president and CEO Terry Shaw to its Board of Directors.
  • Nym names Daniel Masvidal EVP of customer operations and hires Nir Cohen as medical data analyst, Nadav Poran as backend developer, Grace Hejnal as medical coding and compliance auditor, Dimple Patel as director of strategic accounts, and Ben Shmueli as software engineer.
  • Symplr achieves HITRUST certification and re-certification for several solutions.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 7/18/25

July 17, 2025 Headlines Comments Off on Morning Headlines 7/18/25

Senators reveal how much Lilly, Pfizer paid telehealth companies

A Senate investigation finds that direct-to-consumer telehealth platforms that are operated by drug companies steer patients toward their own drugs.

Ensemble Announces Strategic Revenue Cycle Partnership with Methodist Le Bonheur Healthcare

Ensemble Health Partners will take over Methodist Le Bonheur Healthcare’s revenue cycle operations across its six hospitals in Tennessee.

CareCloud Launches AI-Driven, Fully Integrated Dermatology EHR to Streamline Workflows and Enhance Patient Care

CareCloud launches a dermatology EHR with AI-powered charting.

Comments Off on Morning Headlines 7/18/25

News 7/18/25

July 17, 2025 News 8 Comments

Top News

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A Senate investigation finds that direct-to-consumer telehealth platforms that are operated by drug companies steer patients toward their own drugs.

Up to 85% of those patients receive a prescription from hand-picked telehealth providers, with some platforms allowing patients to pre-select the drug they want before the visit.

The report likens pharma-sponsored DTC telehealth to “an Amazon shopping experience” where patients can self-diagnose and pick their drug with a few clicks.

Some telehealth companies don’t use video visits, meaning that their providers are prescribing without seeing the patient. They also do not have access to the patient’s medical records, so they rely solely on patient-completed questionnaires.

The probe found that the drug companies paid their telehealth partners from $510,000 to $2.45 million each over their three-year contracts, but they did not violate anti-kickback laws by paying bonuses for generating more prescriptions.


Reader Comments

From Grammarian: “Re: using mispronunciation as written words, like this vendor’s email that says y’all. Hate it.” Mispronouncing you all as y’all conveys at least a small amount of regional charm. Replicating that mispronunciation as a misspelling seems odd. I blocked some Southern food social media sites because people were expressing their culinary nostalgia by writing taters, okrie, and kilt lettuce as the menu items they “fixed” for “supper.” They also fail to notice that the forum’s creator and moderator isn’t from the South unless you count South Sudan, which is obvious by the misspellings and odd phrasing that those admins use when describing the online photos that they have clearly stolen.


Sponsored Events and Resources

July 22 (Tuesday) 1 ET. “Innovating the Consumer Experience Beyond the EMR with Open Standards.” Sponsor: Praia Health. Presenters: Ryan Howells, principal, Leavitt Partners and program manager, The CARIN Alliance; David LaBine, VP of software engineering, Providence Digital Innovation Group; Robin Monks, CTO, Praia Health; Kristen Valdes, CEO, b.well. As healthcare faces rising consumer expectations and tighter regulations, the high cost of maintaining fragmented, proprietary systems is no longer sustainable. While patient data access has improved, the lack of open standards continues to hinder innovation, drive up integration costs, and limit the potential of digital health beyond the EHR. This webinar will discuss how open standards like OIDC,  HL7 FHIR, and open technology requirements are essential for reducing integration burdens, accelerating development, and lowering maintenance costs. Panelists will describe how every closed integration represents a lost opportunity and will offer practical strategies for leveraging open technology as a competitive advantage that improves efficiency, ensures compliance, and strengthens patient trust.

Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Bloomberg reports that UnitedHealth Group sold stakes in some of its businesses last year to private equity firms, then booked the resulting $3.3 billion as operating profit to offset losses from higher medical costs. Analysts say that it is unusual and potentially misleading for companies to selectively disclose asset sales, also noting that the deals appear to require UnitedHealth to repurchase the investments at a higher price after several years. UnitedHealth insisted to those involved that the deals should not be publicly disclosed.


Sales

  • Royal Devon NHS implements Wolters Kluwer Health’s UpToDate Enterprise Edition as the first Trust to do so.

Announcements and Implementations

CareCloud launches a dermatology EHR with AI-powered charting.

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Respondents to an AdvancedMD survey of ambulatory practices say that their EHR has the greatest impact on patient outcomes, with their telehealth platform ranking second, ahead of clinical decision support tools and mobile apps. Two-thirds report that patients schedule their appointments most commonly via a phone call.

Inbox Health releases a patient-facing AI chatbot assistant that is integrated with its billing platform.

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Kyruus Health expands its Reach digital provider listing and reputation management solution to improve patient access and drive higher appointment conversions through platforms like Bing, Google, and the websites of 100 health plans.

A CIO survey by CliniComp and CHIME Foundation finds that 81% place the automation of administrative tasks as one of their top three AI strategies, which also include enhancing clinical decision support and improving RCM processes.


Other

Epic SVP of R&D Seth Hain, MS shares his thoughts about AI in healthcare:

  • More than 75% of Epic’s health system customers are using generative AI.
  • The term EHR no longer reflects its role as a digital colleague that shares insights and guidance with users.
  • Epic can embed AI agents into its workflows because it is a single, integrated system rather than one assembled from parts.
  • Health systems need to consider dynamic AI governance as the distinction between AI and broader technologies will be irrelevant.
  • The technology that has already been invented has enough potential to last for years.

Sponsor Updates

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  • Impact Advisors staff donate school supplies and stuff them in over 200 backpacks to share with the Family Services team at Ann & Robert H. Lurie Children’s Hospital of Chicago.
  • Capital Rx releases a new episode of “The Astonishing Healthcare Podcast” titled “How Low Cost Alternative Programs Can & Should Work, with Jackie Lolos, PharmD, and Haleh Campbell, PharmD.”
  • Ellkay will host its virtual user group meeting August 5-6.
  • Elsevier releases its “Clinician of the Future 2025 Report.”
  • FinThrive offers a Mastering Key Revenue Cycle Metrics checklist.
  • Fortified Health Security publishes its “2025 Mid-Year Healthcare Cybersecurity Report.”
  • Lincata will exhibit at Epic UGM August 18-21 in Verona, WI.
  • Meditech shares highlights from its 2025 Clinical Informatics Symposium.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

EPtalk by Dr. Jayne 7/17/25

July 17, 2025 Dr. Jayne 2 Comments

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It’s been one of those weeks where I’m pulled in so many directions I’m not sure which way I’m supposed to be going. Just when I think I’ve finished something, another obstacle turns up in my path and I have to swerve.

I’ve attended enough workplace resilience seminars over the years that pivoting from crisis to crisis seems second nature, even if it’s not fully in my comfort zone. Still, there’s something to be said for the excitement of doing the corporate equivalent of a “cattle guard jump” from time to time, so I’m happy to keep on keeping on.

From Universal Soldier: “Re: LLMs replacing physicians. What’s your take on projects like this?” Headlines abound for this kind of work, especially when the media talk about models achieving “diagnostic accuracy” or outperforming the average generalist physician.

The Microsoft AI Diagnostic Orchestrator (MAI-DxO) is claimed to deliver greater accuracy, but also to reduce diagnostic costs, compared to when physicians evaluate a patient. I don’t disagree with the fact that we need to figure out how to do workups efficiently and to improve cost savings, but I wonder about the ability to translate this work to bedside realities. Let’s inject some of the realities of the current state of medical practice into the model and see if it can come up with solutions.

We can add a medical assistant who is stuck in traffic and doesn’t arrive in time to room the first patient, increasing everyone’s anxiety level as the office tries to kick off a busy clinic session when they’re already behind before they even start. As the model suggests tests to order, let’s throw in some cost pressures when those interventions aren’t covered by insurance or the patient doesn’t have any sick time to cover their absence from work. Add in a narrow network that makes it nearly impossible to refer to a subspecialist even when it’s needed. Let’s add an influencer or two worth of medical misinformation to the mix. Now we’re getting closer to what it’s really like to be in practice.

It’s great to do tabletop exercises to see if we can make clinical reasoning better. But unless we’re also addressing all the other parts and pieces that make healthcare so messy, we’re not going to be able to make a tremendous difference. I would love to see an investigation of whether physicians can improve their clinical reasoning simply by having more time with the patient, or fewer interruptions when delivering care, reviewing test results, and formulating care plans.

I would also like people to start talking more seriously about how care is delivered in other countries, where  better clinical outcomes are achieved while spending less money. Maybe it’s just easier to talk about AI.

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An informatics colleague asked me what I thought of the Sonu Band, which is a therapeutic wearable that promises “clinically proven, drug-free vibrational sound therapy” that has been proven to improve the symptoms of nasal allergies. The band is used in conjunction with the Sonu app, which works with the user’s smartphone to scan their face and combine it with voice analysis and a symptom report to personalize the therapy.

The company says that the facial scan produces skeletal data that is used to create a digital map of the sinuses. It then uses proprietary AI to calculate optimal resonant frequencies for treatment.

Having spent most of my life in the Midwest, I can attest that allergy and sinus symptoms seem to be nearly universal. I reached out to my favorite otolaryngologist for an opinion, and although he pronounced it “fascinating,” he hadn’t heard of it. If it works as well as the promotional materials say, I could imagine it flying off virtual shelves. If you’ve given it a whirl or seen it prescribed in your organization, we would love to learn more.

The American Academy of Family Physicians and its Family Practice Management journal recently reviewed some AI-enhanced mobile apps that target primary care physicians. This was the first time I had seen their SPPACES review criteria:

  • S – Source or developer of app.
  • P – Platforms available.
  • P – Pertinence to primary care practice.
  • A – Authoritativeness, accuracy, and currency of information.
  • C – Cost.
  • E – Ease of use.
  • S – Sponsor(s).

Even if you’re not in primary care (in which case you can feel free to omit the second “P”), this is a good way to encourage physicians to think about the sources of information they use in daily practice.

It’s not mentioned in the article, but the author also encourages physicians to be aware of whether their tools are HIPAA-compliant and whether they’re entering protected health information into third-party apps. He also mentioned that none of the apps reviewed are a substitute for physician judgment.

I would also consider adding an element to the “cost” criteria that encourages users to think about how the app is making money. People seem quick to overlook third parties that are monetizing user information, if they’re even aware of it happening at all.

I will use this as a teaching tool with students and residents, especially since they’re quick to download new apps without doing a critical review first.

I’m not sure how I missed this one, but OpenEvidence filed a complaint against Doximity last month, alleging that Doximity’s executives impersonated various physicians and used their NPI numbers to gain access beyond what they should have as lay people. Such activities are prevented by the OpenEvidence terms of use, assuming anyone actually reads them (they’re included in the complaint as Exhibit A if you’re interested).

The complaint alleges “brazen corporate espionage” and points out that Doximity “has built its brand on physician trust and privacy protection.” The defendants are alleged to have used prompt injection and prompt stealing to try to get at proprietary OpenEvidence code.

Pages 3 and 4 of the complaint describe a few examples of attacks in detail. The complaint notes that “this case presents the rare situation where defendants’ illicit motives and objectives are captured in their own words.” I always love reading a good court document and this one did not disappoint.

What do you think about corporate espionage? Can companies truly protect their intellectual property anymore? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 7/17/25

July 16, 2025 Headlines Comments Off on Morning Headlines 7/17/25

E Health Partners acquires Assertus to expand digital health leadership

In Puerto Rico, EHR vendor E Health Partners acquires RCM company Assertus Holdings.

CRMC confirms ransomware attack

Cookeville Regional Medical Center (TN) takes its systems offline while it investigates a ransomware attack first detected Sunday.

Can AI Detect Hidden Heart Disease?

Researchers at Columbia University and NewYork-Presbyterian develop a highly accurate AI tool that analyzes ECGs to identify patients who should undergo more expensive ultrasound screening for structural heart disease.

Comments Off on Morning Headlines 7/17/25

Healthcare AI News 7/16/25

July 16, 2025 Healthcare AI News Comments Off on Healthcare AI News 7/16/25

News

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AdventHealth Shawnee Mission sues Blue Cross Blue Shield of Kansas City, accusing the insurer of withholding $2 million in payments by using Apixio AI chart review technology to flag “clinically invalid” diagnoses.

Mayo Clinic radiology department chair Matthew Callstrom, MD, PhD says that the organization is building AI into its fabric and has brought 97 AI applications live. He told attendees of his keynote at its AI Summit:

A lot of what clinicians do is they serve Epic. The future of healthcare — and it’s not very far away — we actually use technology in a different way. We push it into the background, we enable and empower our physicians and caregivers so that they actually have the information that they need in a way that is most effective.

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Hippocratic AI and Sheba Medical Center will collaborate to integrate generative AI into clinical operations to improve patient care, focusing initially on conversational AI for patient communication and support.


Business

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AI-powered medical search and clinical decision support company OpenEvidence raises $210 million in a Series B funding round that values the company at $3.5 billion.

Five-month-old AI startup Thinking Machines, which was founded by former OpenAI executive Mira Murati, raises $2 billion at a $12 billion valuation despite having neither products nor revenue.


Research

Researchers at Columbia University and NewYork-Presbyterian develop a highly accurate AI tool that analyzes ECGs to identify patients who should undergo more expensive ultrasound screening for structural heart disease.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Comments Off on Healthcare AI News 7/16/25

This Week in Health Tech 7/16/25

July 16, 2025 This Week in Health Tech Comments Off on This Week in Health Tech 7/16/25
LinkedIn weekly 071625 - Copy
Comments Off on This Week in Health Tech 7/16/25

Morning Headlines 7/16/25

July 15, 2025 Headlines Comments Off on Morning Headlines 7/16/25

Abacus and Medicus IT Merge, Creating The Leading Financial Services and Healthcare-focused IT Managed Services Platform

The private equity owner of Abacus Group and Medicus IT will merge the managed services providers into a new company.

OpenEvidence, the Fastest-Growing Application for Physicians in History, Announces $210 Million Round at $3.5 Billion Valuation

AI-powered medical search and clinical decision support company OpenEvidence raises $210 million in a Series B funding round.

Sellers Dorsey Acquires DignifiHealth

Healthcare consulting firm Sellers Dorsey acquires DignifiHealth, which offers value-based care and population health data analytics.

Comments Off on Morning Headlines 7/16/25

News 7/16/25

July 15, 2025 News Comments Off on News 7/16/25

Top News

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University of Maryland Medical System launches supply chain technology vendor Gallion Health.

It is the first spinoff from UMMS’s innovation center.


Sponsored Events and Resources

July 22 (Tuesday) 1 ET. “Innovating the Consumer Experience Beyond the EMR with Open Standards.” Sponsor: Praia Health. Presenters: Ryan Howells, principal, Leavitt Partners and program manager, The CARIN Alliance; David LaBine, VP of software engineering, Providence Digital Innovation Group; Robin Monks, CTO, Praia Health; Kristen Valdes, CEO, b.well. As healthcare faces rising consumer expectations and tighter regulations, the high cost of maintaining fragmented, proprietary systems is no longer sustainable. While patient data access has improved, the lack of open standards continues to hinder innovation, drive up integration costs, and limit the potential of digital health beyond the EHR. This webinar will discuss how open standards like OIDC,  HL7 FHIR, and open technology requirements are essential for reducing integration burdens, accelerating development, and lowering maintenance costs. Panelists will describe how every closed integration represents a lost opportunity and will offer practical strategies for leveraging open technology as a competitive advantage that improves efficiency, ensures compliance, and strengthens patient trust.

Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

The private equity owner of Abacus Group and Medicus IT will merge the managed services providers into a new company.


Sales

  • Memorial Hospital Biloxi (MS) selects virtual sitting technology from CareView Communications.
  • Cleveland Clinic will pilot virtual dementia care from Remo Health as part of its ACO program for Medicare patients.
  • Allina Health (MN) will implement Evidently’s AI chart summarization and documentation software across its care settings.
  • Hendrick Health (TX) selects remote patient monitoring and chronic and transitional care management services from CareAtlas.
  • The Massachusetts Health Data Consortium will use ZeOmega’s HealthUnity software to help participating providers and payers automate prior authorization processes.

People

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Harmony Healthcare IT promotes Brian Liddell to president and CFO.

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Bronson Healthcare promotes CMIO Todd Bennett, DO, MBA to VP of medical affairs / chief medical officer.

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Joe Kozon, director of clinical applications at Health Choice Network, died Sunday at 40. He previously worked at Health Data Movers and Cumberland Consulting Group. Funeral information and a fundraiser for his daughter are available here.


Announcements and Implementations

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Rush University System for Health (IL) launches on-demand and subscription-based, AI-powered, virtual care services using technology from Fabric.


Government and Politics

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CMS seeks comment on its 2026 Medicare Physician Fee Schedule proposed rule, which could simplify the process of making select services available via telehealth and expand payment policies for digital mental health treatments.

The VA’s Million Veteran Program, which holds the DNA records of more than one million retired military service members, is threatened by grants cutbacks and potential loss of access to supercomputing systems from the Energy Department.


Other

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Atrium Health (NC) will use Duke Endowment grant money to implement virtual nursing capabilities at its Stanly hospital, study the effects of a recently implemented AI translation tool, and develop an app and online platform for improved communication between the health system and its virtual clinics in local schools. The virtual nursing program is expected to create up to 50 jobs.

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Forbes profiles OpenEvidence co-founder and CEO Daniel Nadler, PhD, whose 60% share of the company is worth $2 billion based on its most recent valuation. The company has signed up 40% of US doctors for its advertising-based, AI-powered medical literature review platform that was launched from Mayo Clinic’s incubator. He previously started a financial analysis software company whose sale to S&P netted him $350 million.


Sponsor Updates

  • Crossings Healthcare will sponsor the Oracle Health and Life Sciences Summit in Orlando September 9-11, where it will demonstrate its Oracle EHR-integrated behavioral health software module.
  • Consensus Cloud Solutions offers a complimentary plan of its eFax digital cloud fax solution to support those impacted by the recent flash floods in Texas.
  • Arrive Health offers a new white paper titled “From Obstacles to Opportunities: Advancements in Prior Authorization Technology.”
  • The Oregon Council for Behavioral Health will offer its members solutions and services from Netsmart’s CareFabric platform.
  • Censinet releases a new episode of its “Risk Never Sleeps” podcast titled “The Startup Prescription for Healthcare IT – Part II, with Elevsis Delgadillo, SVP of Customer Success at KeenStack.”
  • Optimum Healthcare IT releases an episode of its “Visionary Voices” podcast featuring an interview with Advocate Health SVP/Chief Digital Officer Andy Crowder.
  • Clearsense releases a new case study, “Trinity Health Drives IT Cost Optimization With Legacy Decommissioning.”

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Comments Off on News 7/16/25

Morning Headlines 7/15/25

July 14, 2025 Headlines 1 Comment

FTC Takes Action Against Telemedicine Firm NextMed Over Charges It Used Misleading Prices, Fake Reviews, and Deceptive Weight Loss Claims to Sell GLP-1 Weight-Loss Programs

Online weight-loss prescription delivery company NextMed will pay $150,000 to settle FTC charges related to deceptive and false representation of its products and consumer reviews.

CMS Proposes Physician Payment Rule to Significantly Cut Spending Waste, Enhance Quality Measures, and Improve Chronic Disease Management for People with Medicare

CMS seeks comment on its 2026 Medicare Physician Fee Schedule proposed rule, which, if adopted, could simplify the process of making select services available via telehealth and expand payment policies for digital mental health treatments.

Goldman Sachs Alternatives Leads EvolvedMD’s $34mm Series B Investment

EvolvedMD, which offers primary care providers tech-enabled behavioral healthcare coordination services, raises $34 million in a Series B funding round.

Curbside Consult with Dr. Jayne 7/14/25

July 14, 2025 Dr. Jayne 3 Comments

There’s always a lot of buzz around wearables. The majority of US adults have a smartphone in their pocket or purse, so a treasure trove of data can be collected without adding a secondary device.

Most of the people I talk to have no idea how much information is being captured by the apps on their phones, let alone the types of entities to which vendors are selling their personal data. Nearly everyone I know leaves their location services on 24×7. About half the people I interact with, along with their families, use tracking apps to keep up with each other’s location.

An article in JAMA Network Open this week caught my eye with its title, “Passive Smartphone Sensors for Detecting Psychopathology.” The authors analyzed two weeks of smartphone data from 550 adult users see if “passively-sensed behavior” could identify particular psychopathology domains. They noted that this is important work because smartphones can continuously detect behavioral data in a relatively unobtrusive way.

They had two main objectives. First, to determine which domains of psychopathology can be identified using smartphone sensors. Second,  to look for markers for general impairment and specific transdiagnostic dimensions such as internalizing, detachment, disinhibition, antagonism, and thought disorder.

Data were pulled from global positioning systems, accelerometers, motion detection, battery status, call logs, and whether the screen was on or off.

The authors were able to link nearly all the domains with specific sensor-captured behaviors, creating “behavioral signatures” by measuring things like call volume, mobility, bedtime, and time at home. Specifically, they were able to link disinhibition with battery charge level and antagonism with call volume.

Based on the phone-related behaviors I observe, it would be interesting to see if my gut feeling about a user’s psychopathologic situation is accurate. I would also be curious to know if there is a difference in the data looking at other age groups that weren’t studied, such as teens or the elderly. Although the study was done on adults, the mean age was 38 with a standard deviation of 8.8, so there is certainly some opportunity to look in detail at other groups.

I was recently with a large group of individuals in their 70s. Their visible phone behavior would rank them right up there with the teenagers I know.

Reading about this made me think about all the data that companies are collecting now that they’re focusing on potentially eliminating remote work and ensuring high levels of productivity. There are plenty of stories out there about people using so-called “mouse jigglers” to make it look like they’re working so that their computers don’t go to sleep. Of course, companies that restrict what kinds of USB devices can be plugged in might be attuned to that, and there are also more sophisticated monitoring tools that also look at keyboard usage patterns and can detect if something shady is going on.

Remote work isn’t the only place people might be slacking off. I see plenty of people who have in-person jobs who constantly use their phones for potentially non-work activities. Many apps  might be adjunctive to job role and responsibilities, but I see a lot of online shopping and social media use as well.

I’d love to see some robust research that looks at communication and collaboration strategies within an organization to see which workers might thrive with one style more than another. I’ve worked in organizations that have documented communication plans that make it clear what kinds of work should be conducted using meetings, phone calls, email, instant messaging, and texting, but those kinds of policies are few and far between these days.

Even without a written policy, workplace culture defines how things get done, but when you’re a new person, a consultant, or a contractor, it can be difficult to try to figure that out unless someone clearly explains the rules of engagement.

I worked in one organization that basically used Slack as the connective tissue of the organization. I have to admit that I struggled there. Every time I asked where to find a resource, the answer was, “It’s in Slack,” but it didn’t seem like there was any rhyme or reason to how things were organized. More often than not, important documents were accessed through links within a message thread rather than being in a “files” area or in specific channels that made sense to those of us who were new.

A tremendous amount of work seemed to get done via direct messages rather than channels, making it even more difficult to find things. At one point, during a critical issue with a release, I had a separate cheat sheet of which conversations to look through when I needed certain kinds of information, since I had an endless list of direct message conversations with various combinations of the same group of people.

When I asked if there was any team- or company-level documentation on how it was all supposed to work, I felt like I was revealing myself as someone who simply couldn’t keep up. As a consultant, I had multiple conversations with leaders at the company about how this was working and how I had seen it contribute to process defect rates and rework. I also knew of plenty of examples at that company where people downloaded documents to their own hard drives so they could find things later, but who then ended up working off of outdated specifications since they were using local copies rather than shared ones. Not to mention that if people can’t find clear information, they are more likely to improvise or otherwise wing it, which is generally a bad idea when you’re building healthcare software.

If you could use data to find scenarios where someone was working on a deliverable – say, a slide deck or a document — and then spent 10 minutes rapidly flicking through various file structures or messaging platforms, opening and closing multiple documents, and doing web searches before finally returning to the document, it could be an indicator of disordered work patterns that might benefit from some kind of intervention.

If you see multiple people on a team with these work habits, that may be indicative of the need for a different kind of organizational structure for work product and other materials. I think those patterns are much more important to explore than knowing whether someone’s mouse is moving

What do you think about looking at smartphone or other device data to learn more about people’s behavior and the potential for psychopathology? Would having more information make things better or potentially make things worse? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 7/14/25

July 13, 2025 Headlines Comments Off on Morning Headlines 7/14/25

KC-area hospital sues Blue KC, says AI-powered insurance denials ignored doctors

AdventHealth Shawnee Mission sues BCBS of Kansas City, claiming that the insurer withheld $2 million in payments using Apixio’s AI chart review technology, which flagged “clinically invalid” physician diagnoses.

Duke Endowment awards $4M to Atrium, funding first rural NC virtual nursing facility

Atrium Health (NC) will use Duke Endowment grant money to implement virtual nursing capabilities at its Stanly hospital, study the effects of a recently implemented AI translation tool, and develop an app and online platform for improved communication between the health system and its virtual clinics in local schools.

Samsung to launch AI health coach beta in US by end-2025

Samsung will roll out a beta version of an AI-powered health coach chatbot in the US by the end of the year.

Comments Off on Morning Headlines 7/14/25

Monday Morning Update 7/14/25

July 13, 2025 News 2 Comments

Top News

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Johns Hopkins Health System launches Illustra Health, which applies analytics and Hopkins best practices to population health management.


HIStalk Announcements and Requests

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Poll respondents aren’t convinced that insurers will voluntarily streamline prior authorization

New poll to your right or here: Do you support the federal government subpoenaing the medical records of minors who have had gender-related care?


Sponsored Events and Resources

July 22 (Tuesday) 1 ET. “Innovating the Consumer Experience Beyond the EMR with Open Standards.” Sponsor: Praia Health. Presenters: Ryan Howells, principal, Leavitt Partners and program manager, The CARIN Alliance; David LaBine, VP of software engineering, Providence Digital Innovation Group; Robin Monks, CTO, Praia Health; Kristen Valdes, CEO, b.well. As healthcare faces rising consumer expectations and tighter regulations, the high cost of maintaining fragmented, proprietary systems is no longer sustainable. While patient data access has improved, the lack of open standards continues to hinder innovation, drive up integration costs, and limit the potential of digital health beyond the EHR. This webinar will discuss how open standards like OIDC,  HL7 FHIR, and open technology requirements are essential for reducing integration burdens, accelerating development, and lowering maintenance costs. Panelists will describe how every closed integration represents a lost opportunity and will offer practical strategies for leveraging open technology as a competitive advantage that improves efficiency, ensures compliance, and strengthens patient trust.

Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

KVC Health Systems implements WellSky’s behavioral health platform.


Announcements and Implementations

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Samsung will roll out a beta version of an AI-powered health coach chatbot in the US by the end of the year. The company says the AI coach will alert users to potential health warning signs.


Government and Politics

The Justice Department subpoenas 20 doctors and hospitals, demanding the medical records of minors who have received gender-related care. The subpoenas were issued by the consumer protection group in an apparent attempt to sidestep patient confidentiality protections.


Other

AdventHealth Shawnee Mission sues BCBS of Kansas City, claiming that the insurer withheld $2 million in payments using Apixio’s AI chart review technology, which flagged “clinically invalid” physician diagnoses. The hospital says that the denials violate its contract as well as state and federal laws. Apixio says that its software finds faulty or unsupported diagnoses in 60% of inpatient stays.

I see few LinkedIn posts that go beyond AI-overwrought self-promotion posing as “wisdom,” but I enjoyed this one by Bland AI co-founder and CEO Isaiah Granet. A healthcare-applicable snippet that describes why McKinsey’s $500 per hour PowerPoints won’t be displaced by AI:

The paradox makes sense once you realize what companies actually buy. It’s not the deck. It’s the permission to fire 10,000 people that comes from hearing it from someone in a $3,000 suit who went to Wharton with your board member.
Every industry has these relationship premiums hidden in plain sight. Sommeliers exist because wine descriptions need to come from someone French. Executive recruiters charge 30% of first-year comp to introduce people who are already connected on LinkedIn. Investment bankers take 2% to blessing deals that were decided on the golf course. These jobs survive automation because they were never about the output. They’re about the human need to buy from humans we trust.


Sponsor Updates

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  • Symplr sponsors the PeaceHealth St. John Golf Classic.
  • Medicomp Systems releases a new episode of its “Tell Me Where IT Hurts” podcast featuring Medicomp CEO Dave Lareau.
  • Healthcare IT Leaders releases a new episode of its “Leader to Leader” podcast titled “Getting the Foundations Right: Lessons from MultiCare on AI, Innovation, and Authentic Leadership.”
  • Navina announces a partnership with ABW Medical, an Athenahealth-focused RCM vendor.
  • Nordic releases a new episode of its “Designing for Health” podcast featuring Christian Pulcini, MD.
  • Praia Health secures a third patent for seamless patient experiences through account orchestration.
  • Redox welcomes Rhythm Express to the Redox Connection Network.
  • SmarterDx and Tegria will exhibit at the AHA Leadership Summit July 20-22 in Nashville.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 7/11/25

July 10, 2025 Headlines 1 Comment

Canopy and Commure Announce Strategic Partnership to Advance Staff Safety in Healthcare

Canopy Health drops its May 2025 lawsuit against Commure and will take over customer management of Commure’s Strongline Pro panic button system.

Johns Hopkins Health System Announces the Official Launch of Illustra Health

Johns Hopkins Health System (MD) makes its new Illustra Health suite of population health analytics and implementation services commercially available.

Humanoid robot startup Diligent taps Cruise executives as it looks beyond healthcare

Diligent Robotics, which sells the Moxi hospital robot, hires two executives from a robotaxi firm as it moves into other industries.

News 7/11/25

July 10, 2025 News Comments Off on News 7/11/25

Top News

Canopy Health drops its May 2025 lawsuit against Commure and will take over customer management of Commure’s Strongline Pro panic button system.

Canopy had alleged that Commure used its insider knowledge as a Canopy reseller to develop a competing product.

In mid-May, a federal court ordered Commure to stop marketing and selling Strongline Pro until the case was resolved.


Sponsored Events and Resources

July 22 (Tuesday) 1 ET. “Innovating the Consumer Experience Beyond the EMR with Open Standards.” Sponsor: Praia Health. Presenters: Ryan Howells, principal, Leavitt Partners and program manager, The CARIN Alliance; David LaBine, VP of software engineering, Providence Digital Innovation Group; Robin Monks, CTO, Praia Health; Kristen Valdes, CEO, b.well. As healthcare faces rising consumer expectations and tighter regulations, the high cost of maintaining fragmented, proprietary systems is no longer sustainable. While patient data access has improved, the lack of open standards continues to hinder innovation, drive up integration costs, and limit the potential of digital health beyond the EHR. This webinar will discuss how open standards like OIDC,  HL7 FHIR, and open technology requirements are essential for reducing integration burdens, accelerating development, and lowering maintenance costs. Panelists will describe how every closed integration represents a lost opportunity and will offer practical strategies for leveraging open technology as a competitive advantage that improves efficiency, ensures compliance, and strengthens patient trust.

Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

Hearst-owned QGenda acquires New Innovations, which offers medical residency management software.

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Palantir EVP Louis Mosley criticizes British doctors who oppose the NHS’s use of the company’s software, saying “our software is going to make lives better” and accusing dissenting physicians of “choosing ideology over patient interest.” The British Medical Association passed a motion last month that opposed the NHS’s decision to award Palantir a $450 million contract to provide its Federated Data Platform.

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Diligent Robotics, which sells the Moxi hospital robot, hires two executives from a robotaxi firm as it moves into other industries.


Sales

  • Hackensack Meridian Health integrates DrFirst’s AI tools with Epic to give clinicians faster access to patient medication histories and insurance coverage details.

People

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Population health management software vendor Zyter TruCare hires Sundar Subramanian, MBA, MS (Strategy&) as CEO.


Announcements and Implementations

HL7 launches an office that will establish healthcare AI standards. Daniel Vreeman, PT, DPT, MS, the organization’s chief standards development officer, will serve as chief AI officer.

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A new KLAS report on oncology systems finds that many independent oncology practices have been acquired by health systems. They have also increased their use of cloud technology.


Government and Politics

Curacao’s trade commission rules that an after-hours primary care group that holds a 70% market share abused its market position by requiring doctors to use a specific software system to use its services. The government will order the group to create and fund an open API connection to competing systems.


Sponsor Updates

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  • CTG staff volunteer with the United Way of Buffalo & Erie County during its Day of Caring at Buffalo River Fest Park.
  • Altera Digital Health selects MedAllies as its QHIN partner for its Paragon Denali EHR.
  • Capital Rx releases a new episode of “The Astonishing Healthcare Podcast” titled “The Benefits You Probably Didn’t Know You Have, with Marsha Perry.”
  • Black Book Research announces its 2025 rankings of RCM vendors serving physician practices, with HIStalk sponsors FinThrive and Waystar achieving top marks in several categories.
  • Agfa HealthCare achieves HITRUST i1 Certification.
  • Navina and Nabla partner to deliver real-time support across clinical encounters.
  • “The Big Unlock” podcast features Arcadia Chief Strategy Officer Aneesh Chopra in an episode titled “Reimagining Healthcare From Meaningful Use of Data to AI-Driven Equity.”
  • Censinet releases a new episode of the “Risk Never Sleeps” podcast titled “The Startup Prescription for Healthcare IT – Part 1, with Elevsis Delgadillo, SVP of Customer Success at KeenStack.”
  • A new Black Book Research survey of inpatient EHR users reveals meaningful disparities in satisfaction across major inpatient EHR platforms.

Blog Posts

Sponsor Spotlight

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FDB (First Databank) delivers clinically robust, workflow-integrated drug knowledge that is patient-specific and actionable, enabling more precise medication decisions. Trusted for quality, clinical expertise, and collaboration, FDB helps improve patient safety, operations, and outcomes. FDB’s drug databases and medication decision support solutions power information systems used by the majority of hospitals, physician practices, pharmacies, payers, and beyond, impacting millions of clinicians, business associates, and patients every day. Follow FDB on LinkedIn. (Sponsor Spotlight is free for HIStalk Platinum sponsors).


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Comments Off on News 7/11/25

EPtalk by Dr. Jayne 7/10/25

July 10, 2025 Dr. Jayne 3 Comments

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I finally had time to dig into the recent paper about the “accumulation of cognitive debt” that happens when using AI assistants.

As a proud member of Generation X, I first experienced those rites of passage called “the five-paragraph essay” and “writing a research paper” in middle school. My English teacher  — this was before everyone called it Language Arts or something else more inclusive — made us create a 3×5 index card for every reference. We had to have cards for every quote or idea we planned to use. For those of us whose brains were wired for reading and writing, it was a painful process. We just wanted to jump in and start writing. However, for others it was an exercise in organizing thoughts and making sure to have enough materials to support your conclusions.

Fast forward to my university days, when I was a teaching assistant for an English 101 “Thinking, Writing, and Research” class. Those pesky index cards were still recommended, although not required. Personal computers had just made their way into dorm rooms, but as I graded research essays, I could easily tell who knew how to organize their thoughts and who was simply phoning it in.

The professor I worked with always selected obscure topics for the assignments, so it was nearly impossible to copy the work of others. That made grading all those essays quite an adventure. This was the era when those with computers had to figure out how to best use them on an as-you-go basis, because there certainly weren’t any classes offered that explained the best ways to use various pieces of software. Subsequent generations always had access to computers for schoolwork, so I’m not sure how much of the process aspect of writing is still taught versus enabling people to just sit down at the keyboard and get to it.

Within that context, I started reading the paper. It looked at how three cohorts completed an essay writing task. LLM-only, search engine-only, and brain-only groups completed three writing tasks using their assigned method. They then had a fourth task where some of them were crossed to another group. The participants were monitored with electroencephalography (EEG) to assess the cognitive load during the tasks. Additionally, essays were assessed using natural language processing, scoring with the assistance of a human teacher and scoring by an AI judge.

The authors concluded that the brain-only group had the strongest brain connectivity, followed by the search engine group. The LLM group had the weakest connections. Additionally, participants in the LLM group had lower self-reported ownership of their essays and had difficulty quoting their own work. Ongoing analysis showed that “LLM users consistently underperformed at neural, linguistic, and behavioral levels.”

The authors commented, “These results raise concerns about the long-term educational implications of LLM reliance and underscore the need for deeper inquiry into AI’s role in learning.” Given some of the personal statements that I’ve read for medical students over the last two years, there’s so much LLM use that it’s hard to get a feel for who the candidates really are as people. Maybe this research will convince folks to dial it back a bit.

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I enjoy learning about new players on the healthcare IT scene. One that I’ve been watching in recent months is CognomIQ. The company’s semantic-based data management solution has been optimized for healthcare, in particular for research institutions.

The company originally caught my eye when I heard that industry veteran Bonny Roberts had joined the team as VP of customer success. She’s a long time HIStalk fan and served as co-host of the final HIStalkapalooza back in the day. I trust her to recognize the real thing.

The company’s CTO, Eric Snyder, can discuss the importance of data without succumbing to industry buzzwords or getting bogged down in jargon. He recently delivered a guest lecture for a data and visualizations class at the University of Rochester. He followed it up with a social media post on data literacy and the problems that happen when different parts of the healthcare system describe parts of the care continuum in different terms.

My favorite quote: “I struggle with the answer to the data literacy in healthcare problem because it’s like creating a second floor of a house when the first floor is propped up on sticks. We never solidified the foundation as an industry, instead we moved on to AI.”

I wish more people in the industry understood this way of thinking. I would even go a step farther to say that we’ve built a house of cards and now we’re putting AI on top of it, but I’m trying to be less cynical. Those of us on the patient care front lines have spent the last quarter century creating a tremendous volume of patient-related data that is just floating around and isn’t helping organizations reach their potential. I think of all the wasted hours of clinicians clicking and the back-end systems being unable to do anything useful with the data because of  lack of standardization or inconsistent standards.

Snyder has spent the better part of the last decade leading technology innovation work at the Wilmot Cancer Institute and understands the importance of data to solve complex problems. The platform can aggregate hundreds of data sources and transform it in an automated fashion, which sounds awfully attractive to those of us who have had to engage in weeks or even months of cleanup prior to embarking on reporting or research efforts.

I also have to give a shout out to the company’s CEO, Ted Lindsley, whose LinkedIn profile boasts, “Healthcare Data that doesn’t suck.” Honestly, seeing that made my little informatics heart go pitter-patter, because it’s incredibly refreshing to see someone who is excited about what they do and is ready to express it in no uncertain terms.

I reached out to Ted to learn more. He was willing to entertain my anonymous inquiries. Recent highlights include the company coming out of stealth mode, showcasing its work at the recent Cancer Center Informatics Society Summit, and announcing its seed round. He had some great analogies about technology leaping forward and had me laughing about moving from MS-DOS and Windows 3.1 to Windows 95, even though my ability to talk about that transformation likely betrayed my age. He’s certainly no stranger to the work that needed to give the industry a kick in the pants and get it moving ahead. I’m looking forward to seeing where CognomIQ goes this year and beyond.

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The last couple of weeks have been pretty exhausting and free time has been scarce, so I had to rely on an AI-generated cake in celebration of this being my 1500th post. I was hoping to whisk myself to a beach to celebrate, but instead I have to make it through another major upgrade first. When I was a young medical student sitting down at a green-screen terminal to access lab results, I never imagined writing about my experiences with healthcare IT, let alone there being people who would read it on a regular basis. Thanks for supporting my work, and a special thank you to those readers who share their comments and ideas so I can keep the words flowing.

Email Dr. Jayne.

Morning Headlines 7/10/25

July 9, 2025 News Comments Off on Morning Headlines 7/10/25

Vytalize Health raises fresh $55M and eyes deals

Value-based care practice management company Vytalize Health reportedly raises $55 million, bringing its total funding to over $230 million.

HL7 International Launches AI Office to Set Global Standards for Healthcare’s AI Revolution

Open standards organization HL7 establishes an AI office to develop foundational standards for the use of AI in healthcare.

QGenda Announces Acquisition of New Innovations

Healthcare workforce management software vendor QGenda acquires residency management software company New Innovations.

Comments Off on Morning Headlines 7/10/25

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