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Curbside Consult with Dr. Jayne 4/13/26

April 13, 2026 Dr. Jayne No Comments

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I spent Friday evening following the return of the Artemis II mission, breathing a sigh of relief when the crew was safely recovered in good condition.

I viewed the NASA live stream and watched the circling helicopters on Flightradar24 for the full experience. The stunning contrast between the parachute, the sky, and the ocean was one more addition to a week of surreal experiences.

I chatted with friends who were following the the mission closely. We were struck by how the world was riveted to an event that didn’t include influencers or celebrities. The idea that we would be fascinated by a jar of Nutella stealing the show made us chuckle, as did the fact that Commander Reid Wiseman deliberately boosted the Rise zero-gravity indicator plushy when he had been instructed to leave it in the capsule.

While double-checking to make sure that NASA hadn’t changed its photo use policies, I noticed some AI-related additions to the NASA media usage guidelines. NASA specifically prohibits the attribution of information to NASA once it has been incorporated into large language models, due to the difficulty of verifying accuracy in that situation. It bans the use of NASA insignia appearing with AI-generated images or in training AI tools.

Developers can note that they included NASA materials, but they are not allowed to imply any review or permission by NASA. Use of text that implies that something is “according to NASA” in AI outputs is also prohibited. Image Credit: NASA/Bill Ingalls.

I knew that Medicare was doing a demonstration project using AI, but I was unaware of the details until I saw a recent press release. The Electronic Frontier Foundation (EFF) has filed suit under the Freedom of Information Act seeking details about the WISeR (Wasteful and Inappropriate Service Reduction) pilot program and its use of AI to evaluate prior authorization requests for care that is needed by Medicare beneficiaries.

Prior authorization has been used in Medicare Advantage plans for some time, but it is rare in traditional Medicare. That adds to the concerns.

The six-state pilot program may apply to six million patients. Critics are concerned that algorithms may be biased and that delays or denials of care may be discriminatory. They are asking for transparency around the WISeR algorithms and what training data was used to create the model.

The presence of safeguards is also important, as is an analysis of situations where care is denied and patients experience negative outcomes. Vendors are compensated based on how many services they deny, so it’s easy to understand why patient advocacy organizations are concerned.

A provider fact sheet on the CMS website says that the pilot is limited to a subset of procedures. This includes implanted nerve stimulators, epidural steroid injections for pain management, treatments for vertebral compression fractures, spinal fusions, knee surgeries, sleep apnea treatments, incontinence therapies, spinal decompression for spinal stenosis, and skin and tissue substitutes. These services are pricy, so I understand their inclusion.

I would be interested to hear if any organizations have built rules or alerts in their EHRs to make impacted physicians aware of the new process to streamline ordering and approval.

In addition to understanding the AI being used, the Electronic Frontier Foundation has also asked for copies of vendor agreements, data on AI performance and hallucinations, and audit results. They filed the lawsuit when the earlier Freedom of Information Act request was not addressed. Props to EFF for also including a link to the filing so that I didn’t have to go hunting for it.

I was pulled into the role of family health navigator again this weekend. A health system where several of my relatives receive care has decided that many of its employed primary care physicians will no longer be able to see patients in the hospital. Patients have not been formally notified as far as I know, but my family members heard about it from their physicians during regularly scheduled visits.

It sounds as though the change was mandated by leadership for all members of the group. I’m not surprised that the health system wouldn’t put this in writing. It certainly interferes with the practice of medicine, although system-owned medical groups are notorious for controlling what their physicians can and can’t do.

As a family physician, I made the difficult decision earlier in my career to stop seeing patients in the hospital, for several reasons. My office wasn’t near the hospital, so it was a 50-minute round trip to see a patient, plus the actual hospital care. It was challenging to fit that into my schedule given my other responsibilities. My office staff didn’t have experience working for a physician who also saw patients in the hospital, so a call from the hospital during the day caused chaos.

We didn’t have a hospital EHR then, and changes to policies on verbal orders made things more complicated and sometimes necessitated additional trips to the hospital.

I also realized that I had relatively low admitting volume. The quality numbers that the hospitalist groups posted led me to conclude that my patients would likely have better outcomes if I made the change. A typical hospitalist was carrying eight to 10 patients on their service back then, which is far fewer than they carry now.

I’m not sure about quality trends, but I know that my hospitalist physician friends are significantly more stressed by their patient load than they were when they started out. I hope that organizations are monitoring quality aggressively and adjusting staffing accordingly, but the way some facilities are running makes that a challenge.

Still, it’s one thing for physicians to make a conscious decision to stop rounding at the hospital, but another one entirely to decide to ban the practice across the board.

I don’t know what the physician contracts look like in this particular organization. I have put some feelers out to see if I can get an official update on what led to the decision and what the health system hopes to accomplish with it.

I reassured my relatives by explaining how hospitalist care is supposed to work and its benefits, but I could tell that they weren’t confident about the change.

Have any of your organizations decided to restrict medical staff privileges to no longer allow primary care physicians to care for hospitalized patients? Leave a comment or email me.

Email Dr. Jayne.

Readers Write: Bridging the Outcomes Gap: Transforming Maternal and Fetal Health Outcomes with EHR Technology

April 13, 2026 Readers Write No Comments

Bridging the Outcomes Gap: Transforming Maternal and Fetal Health Outcomes with EHR Technology
By Janet Desroche

Janet Desroche is associate vice president at Meditech.

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Despite spending more on healthcare than any other high-income country, the United States continues to struggle with a maternal health crisis, yielding outcomes that are significantly worse than those of peer nations. 

The US reported 22 maternal deaths for every 100,000 live births in 2022. That rate was double or triple that of most other high-income countries, many of which report fewer than five deaths per 100,000 live births. Over 80% of these deaths are considered preventable, which underscores the urgent need for systemic improvements in care delivery.

These outcomes are characterized by severe disparities. Black women are at a disproportionately higher risk, with a pregnancy-related mortality ratio more than double that of white women. Furthermore, fetal and neonatal outcomes remain a concern. Infants born small for gestational age (SGA), with neonatal abstinence syndrome (NAS), or with intrauterine growth restriction (IUGR) face increased risks of adverse neurodevelopmental outcomes, including cognitive delays and neuromotor disabilities.

Programs That Measure and Recognize Care Quality

Several initiatives have been established to identify and recognize organizations that are delivering optimal care. Globally, the World Health Organization’s “baby-friendly” hospital designation recognizes facilities that adhere to the highest standards of care for breastfeeding and mother-baby bonding.

Nationally, the Centers for Medicare & Medicaid Services (CMS) established the “birthing-friendly” designation, a public-facing quality status that helps families choose hospitals that have demonstrated a commitment to maternal health. This designation identifies facilities that participate in Perinatal Quality Collaboratives and implement evidence-based safety bundles to improve outcomes.

Additionally, the American College of Obstetricians and Gynecologists (ACOG) and the Society for Maternal-Fetal Medicine (SMFM) have standardized “levels of maternal care.” This framework promotes regionalized care, which ensures that high-risk pregnancies are matched with facilities that are equipped with the appropriate subspecialists and critical care resources, ranging from Level I (basic care) to Level IV (regional perinatal health care centers).

Leveraging Technology and the Electronic Health Record for Positive Impact

Healthcare organizations are using their EHRs to incorporate evidence-based guidance. By embedding best practices and clinical decision support directly into the workflow, they are driving early detection and timely intervention for the leading causes of maternal morbidity. These interventions are associated with improved outcomes and tangible lives saved. 

  • Obstetric hemorrhage. Obstetric hemorrhage is a leading preventable cause of maternal death. To address this, EHR toolkits now align with the Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN) guidelines, replacing visual estimation of blood loss with quantitative measurement. The system automatically calculates quantitative blood loss (QBL), determines the hemorrhage stage (Stage 1–3), and prompts the care team with stage-specific interventions and order sets, ensuring that life-saving protocols are initiated immediately.
  • Preeclampsia and hypertension. Timely recognition of hypertensive crisis is critical to preventing stroke and seizure. Advanced surveillance tools can monitor vital signs in real time, flagging patients who meet specific criteria, such as systolic blood pressure greater than 160 or diastolic pressure greater than 110, that persist for 15 minutes.
  • Maternal sepsis. Early recognition reduces sepsis mortality. EHR surveillance systems continuously analyze patient vitals and lab results to identify those meeting sepsis criteria. Once identified, automated screening tools and order sets guide clinicians to immediately initiate evidence-based care bundles.
  • Maternal addiction and opioids. Technology also plays a vital role in combating the opioid epidemic’s impact on maternal and fetal health. ACOG and SMFM recommend a non-punitive approach to improve outcomes for pregnant women with opioid use disorder that includes universal screening, early intervention and referral, medication for opioid use disorder (MOUD), naloxone access, and postpartum support. These interventions have been incorporated into many EHRs and can be effective in improving outcomes and reducing harm.
  • Infection control. Beyond sepsis, surveillance dashboards help differentiate between active infections (like C. difficile) and colonization. This automation reduces unnecessary testing and isolation while ensuring compliance with stewardship protocols.

Organizations have used their EHR to achieve measurable improvements in maternal care and safety. EHR surveillance supports Joint Commission measures by identifying hemorrhage and hypertension risks early and prompting treatment protocols early to reduce maternal complications. Decision support tools within an EHR can help ensure SEP-1 compliance and reduce sepsis mortality rates. These features show how EHRs embed best practices into workflows and support earlier intervention, enabling healthcare systems to move beyond reactive care to proactive, lifesaving management of maternal and fetal health.

Morning Headlines 4/13/26

April 12, 2026 Headlines No Comments

VA launches new electronic health record system in Battle Creek

The VA activates Oracle Health’s EHR at four medical centers in Michigan including Battle Creek.

RaaS Gang Anubis Claims Signature Healthcare Data Theft

The Anubis ransomware gang claims responsibility for last week’s cyberattack on Signature Healthcare and Signature Healthcare Brockton Hospital (MA), which say they will have systems restored within two weeks.

Californians sue over AI tool that records doctor visits

Several patients file a class-action lawsuit against Memorial Care and Sutter Health for using AI-powered transcription software without their consent.

Monday Morning Update 4/13/26

April 12, 2026 News No Comments

Top News

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The VA planned to activate Oracle Health’s EHR this past weekend at four medical centers in Michigan.

Sites in Ann Arbor, Battle Creek, Detroit, and Saginaw were scheduled for go-live. VA officials, including VA Secretary Doug Collins, led a rollout celebration at Dingell VA Medical Center in Detroit.

The project has been delayed for three years over cost and safety concerns.


Reader Comments

From Bistro Bob: “Re: AI. If health systems keep using AI to cut jobs, aren’t they also shrinking the pool of people who can afford care? Feels like the same thing happening across the economy, companies save money replacing workers with AI, but then wonder why fewer people can afford what they’re selling.” Not in the short term, since the customers of health systems are insurers, not patients. Further down the road, if AI broadly eliminates jobs, people will lose insurance and show up at hospitals as uncompensated care. That turns into an ugly spiral of higher premiums and more aggressive insurer cost control. Health systems should be more worried about the armies of knowledge workers who will likely be replaced with AI (wisely or not) and who will lose health insurance along with an income, such as businesses that sell houses, cars, consumer electronics, high-end clothing, vacations, private schooling, and personal training, because all of those heavily depend on the discretionary income of the middle and upper classes that is driven by income rather than assets. Summary: health systems don’t lose customers whose jobs disappear, but they will foot some of the bill.


HIStalk Announcements and Requests

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Health tech job candidates: it’s OK to polish your image with AI, just don’t let it upgrade you.

New poll to your right or here: Who will benefit most from the use of ambient scribe AI?


Thanks to these companies that recently supported HIStalk. Click a logo for more information.

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Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Sales

  • University of Maryland Medical System chooses Visage Imaging’s Visage 7.

People

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Premier Health hires Margaret Lozovatsky, MD (American Medical Association) as chief digital information officer.

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UF Health promotes Craig Richardville, MBA to SVP / chief digital and information officer.


Announcements and Implementations

UNC-Chapel Hill and UNC Health launch SHIRE, a secure, cloud-based platform that allows researchers to develop and test AI models using real-world clinical data from UNC Health’s EHRs. The organizations will seek partnerships with technology and drug companies to advance their AI solutions.


Government and Politics

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CMS launches a Medicare App Library that highlights tools from 50 companies.


Sponsor Updates

  • Wolters Kluwer accelerates its AI leadership with a new AI Center of Excellence and Foundation and Beyond AI enablement platform.
  • Vyne Medical offers a new playbook titled “The People-Process-Technology Playbook for Smarter Healthcare Workflows.”
  • The RxWallet consumer smartphone app goes live on the FDB Vela e-prescribing network.
  • Qure.ai will exhibit at ATS 2025 May 17-19 in Orlando.
  • TruBrige expands its collaboration with RSM US to expand advisory, financial, and operational support services for community healthcare providers.
  • Utah Business names Waystar CEO Matt Hawkins CEO of the Year.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 4/10/26

April 9, 2026 Headlines No Comments

Trump’s Personnel Agency Is Asking for Federal Workers’ Medical Records

The White House’s Office of Personnel Management asks 65 insurers that cover 8 million federal employees and their family members to submit monthly reports that include identifiable health data.

Richmond startup Remission Medical lands $5M from local private equity firm Blue Heron

Remission Medical, which offers virtual rheumatology care software and services to providers, raises $5 million.

DHA Seeks Bids for $300M Health IT Deployment IDIQ Supporting Global Military Medical Systems

The Defense Health Agency seeks proposals for a $300 million contract to deploy enterprise health IT systems, including MHS Genesis.

Introducing Luminai, the AI platform for health system operations

Automated healthcare operations software startup Luminai raises $38 million in Series B funding, bringing its total raised to $60 million.

News 4/10/26

April 9, 2026 News No Comments

Top News

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The White House’s Office of Personnel Management asks 65 insurers that cover 8 million federal employees and their family members to submit monthly reports that include identifiable health data.

CVS Health, the only insurer to respond so far, urges OPM to reconsider, citing HIPAA compliance concerns.

OPM made a similar request in 2010 and ultimately agreed to accept de-identified data because of privacy concerns, but never implemented the plan.


Reader Comments

 

From K: “Re: robot. An ad for this popped up in an engineering newsletter I follow.” Ryan the Robot, which was developed by DreamFace Technologies, is a companion robot for seniors. The company’s clinical studies provide evidence of significant improvement in cognitive and depression measures. Dreamface was created by University of Denver’s computer vision and robotics lab in 2014.

From BetterPhysician: “Re: Teladoc Health. This letter lists the demands of activist investor Pineal Capital.” The Ireland-based investment firm, which has not disclosed its ownership stake in Teladoc, urges the board to take steps that it characterizes as operational improvements, but that seem to be more focused on setting up a sale or spinoff of Teladoc’s BetterHelp behavioral health business. Pineal has no established track record in activist investing and more closely resembles a special situations hedge fund. TDOC shares are down 98% from their February 2021 peak. The company acquired BetterHelp for $17 million in January 2015, and the business later grew to roughly $1 billion in annual revenue. Pineal proposes the following changes:

  • Conduct a full strategic review.
  • Authorize a large share buyback.
  • Clarify acquisition criteria and avoid bolt-on deals.
  • Implement aggressive cost-cutting.
  • Improve transparency and long-term planning.

HIStalk Announcements and Requests

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HIStalk readers funded the purchase of STEM lab tools for Ms. S’s elementary school class in Jonesboro, GA, fulfilling her Donors Choose teacher grant request along with matching funds from my Anonymous Vendor Executive. She reports,

Students conducted research to determine whether their prototype existed. They logged parts from Tinker Toys necessary to construct their models. Even though they have one more part, generating blueprints with AI, they are excited about how far they have gotten. They are able to see accomplishments. One student said, “My Tinker Toy structure is impactful to the world by helping to remove trash like plastic, etc., from the ocean. It will reduce pollution, helping animals avoid eating it or getting injured by foreign objects in the water.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Long-term care technology vendor LivTech acquires Alora Healthcare Systems, which offers AI-enhanced home health software.

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Diagnostic membership company Function acquires Getlabs, which performs at-home blood draws.


People

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IntelePeer names Brian Anderson (Hyro.ai) as chief revenue officer.


Announcements and Implementations

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AdvancedMD introduces an electronic medication administration record that is integrated with its EHR for behavioral health, substance use disorder treatment, long-term care, and specialty clinical settings.

Five Epic-using health systems connect with the Social Security Administration through TEFCA.

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Epic introduces county-level Health Alerts, which analyze medical records to detect health condition rates that are higher than expected.


Government and Politics

The Defense Health Agency seeks proposals for a $300 million contract to deploy enterprise health IT systems, including MHS Genesis. A gatekeeper clause makes the contractor ineligible to perform any related follow-on work for 12 months after the project’s conclusion.


Privacy and Security

A ransomware attack takes Netherlands-based EHR vendor ChipSoft offline, creating challenges for the 75% of Dutch hospitals that use its systems.


Sponsor Updates

  • Vyne Medical publishes an e-book titled “The People-Process-Technology Playbook for Smarter Healthcare Workflows.”
  • Altera Digital Health completes a Sunrise 25.1 upgrade at BronxCare Health System.
  • Five9 hires Jay Lee as chief marketing and growth officer.
  • Ellkay offers a new customer success story titled “Southern Coos Hospital & Health Center: Why Data Access Can’t Wait.”
  • FinThrive will present at the 2026 AZ HFMA Spring Conference April 10 in Scottsdale.
  • Infinx will exhibit at the RBMA PaRADigm 2026 conference April 12-15 in Orlando.
  • CereCore releases a new podcast titled “How GoHealth’s CXO Approaches Patient Experience at Scale.”
  • Judi Health releases a new episode of “The Astonishing Healthcare Podcast” titled “Biosimilars, GLP-1s, PBM Reform, and Other 2026 Pharmacy Drivers, with Bridget Mulvenna.”
  • AGS Health, Healthmonix, Navina, TeamBuilder, and WellSky will exhibit at the AMGA’s annual conference April 15-18 in Las Vegas.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

EPtalk by Dr. Jayne 4/9/26

April 9, 2026 Dr. Jayne 2 Comments

New survey results from The Ohio State University Wexner Medical Center show a 10% decline in support for the use of AI in healthcare over the last two years. Despite that shift, respondents say that they are using AI to explain test results, research symptoms, compare treatment options, and prepare for medical appointments.

Researchers also found a decline in the belief that AI can improve healthcare efficiency.

Physicians sometimes tire of fielding medical questions from friends and family, but I would much rather have them reach out to me instead of consulting general purpose AI tools that might give them bad information. I may not know all the answers to their questions, but I know where to look for good information, and I will encourage them to discuss their questions and concerns with their care teams.

I was surprised to learn this week that the Agency for Healthcare Research and Quality (AHRQ) has been largely inactive this year. The organization has spent none of its appropriated funds after returning a good chunk of its 2025 funding.

In hindsight, I shouldn’t be surprised. So many healthcare research projects have been defunded over the last year, and AHRQ headcount has been reduced from 300 to 90.

AHRQ was created in 1999 to investigate how to make healthcare safer and better for patients, which seems like a noble goal. Studies in flight haven’t received funding, including those that focus on telehealth for Medicaid patients and on reducing unnecessary antibiotic use. It’s hard to practice evidence-based medicine when new evidence isn’t being produced.

Based on some of the other issues that are discussed in the write-up, AHRQ is likely at the end of its lifespan, unless something drastic changes in the world of healthcare policy. 

I love this piece in Nature that discusses a project in which a researcher created a non-existent disease, wrote it up in two “obviously bogus academic papers,” uploaded the papers to a a preprint server, and then watched to see if AI chatbots would pick them up.

She described the made-up condition “bixonimania” as including painful, itchy eyes after spending too much time staring at screens. She chose the name because it sounds ridiculous, explaining, “I wanted to be really clear to any physician or any medical staff that this is a made-up condition, because no eye condition would be called mania – that’s a psychiatric term.”

Not only did LLMs pick up the information, citations of the bogus papers appeared in peer-reviewed literature.

She included clues in the fake papers, such as an acknowledgement to a professor at Starfleet Academy who worked on the USS Enterprise and a note that the paper was funded by “the Professor Sideshow Bob Foundation for its work in advanced trickery.” The text also included a statement that “this entire paper is made up.”

Shame on folks who use AI to create references when they didn’t read the primary material, and an eyebrow raise to Copilot, Gemini, Perplexity, and ChatGPT. I asked my LLM friend Claude, who explained the fakery and also added that the fictional author’s Slavic-sounding name Lazljiv Izgubljenovic translates to “The Lying Loser.”

I was pleased to see that an ethics advisor was involved in the project since the author was concerned about potentially injecting a fake illness into the literature. If nothing else, the effort reinforces the need to remain vigilant and to actually read the source material.

Mr. H launched a poll earlier this week asking if readers would reject a job candidate who used AI to create their resume, emails, or headshot. He also questions how one would know that AI was used.

Companies are using AI to screen candidates, so I wouldn’t penalize a candidate who uses AI to try to beat me at my own game. These days, resumes need to be tweaked to align with the posted job description. It feels like the days of candidates who aren’t a fit for a particular role having their resume “kept on file” are long past.

I do think less of candidates who use AI in a blatantly obvious manner, such as failing to correct distortions in their photos or editorial mistakes. I wouldn’t rule them out, but I would rank them lower than others, assuming other factors were equal. If they don’t edit a document that is intended to demonstrate their best work, it makes me wonder what their day-to-day work product might be like.

We’ve all heard of information blocking, but today I learned about “workflow blocking.” A Viewpoint article in the Journal of the American Medical Association uses the term to describe a situation where a lack of workflow integration for new tools hinders effective use.

The authors note that this gap is due to the limits of interoperability policy as well as tools that are difficult to use. Together, these factors influence whether a tool will actually help clinicians or add to their burden. The piece discusses other challenges that contribute to the problem, such as proprietary APIs, poor API documentation or authentication requirements, and onerous contractual requirements.

The authors address the market dynamics that are involved in EHR integration. They note “patterns in which EHR vendors initially partner with third-party developers to enable early workflow integration, then later introduce their own competing tools that benefit from deeper embedding and preferential positioning within clinical workflows.” They also observe that EHR vendors may design clinician workflows where using third-party tools requires extra clicks or authentication steps.

I’m a big fan of the concept that having competition makes people work harder to improve the quality of their products. There is also something to be said about having a product that is so desirable that you don’t have to resort to those maneuvers to keep competition out. We all know that’s not how the industry works, but it’s still nice to dream about being able to take the high road.

The authors call on policy makers to understand the difference between data being available and actually being usable during clinical care. Tools that allow access after the patient visit has concluded aren’t as useful as those that allow real-time access. They also call for requirements that vendors report integration issues, making workflow blocking more visible.

What do you think of workflow blocking? Have you seen it in action? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 4/9/26

April 8, 2026 Headlines No Comments

Health systems on Epic are first to connect with the Social Security Administration through TEFCA

Five Epic customers become the first group to share medical records with the Social Security Administration through TEFCA.

University, UNC Health unveil SHIRE health care innovation platform

UNC-Chapel Hill and UNC Health launch the Secure Health Informatics Research Environment to give UNC researchers the ability to test AI models using EHR data from UNC Health.

SimpliFed Raises Over $10 Million in an Oversubscribed Series A to Expand SimpliFed’s Maternal Health Ecosystem

Virtual maternal healthcare company SimpliFed announces $10.8 million in Series A funding.

Healthcare AI News 4/8/26

News

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FIU and Baptist Health are developing an AI system that analyzes recordings from Eko digital stethoscopes to detect subtle heart sound patterns that humans can’t hear, which allows earlier diagnosis of cardiovascular disease. The tool will undergo clinical testing to validate it as a routine screening tool.

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Patients are increasingly using AI chatbots to analyze and dispute their medical bills and to generate insurer appeal letters. Experts warn that people should not rely solely on the tools in high-risk situations.

An Oxford-developed AI model can predict heart failure risk up to five years early from routine CT scans with 86% accuracy, enabling earlier intervention and population screening. The researchers are seeking regulatory approval to incorporate the tool in routine cardiac CT scans in the NHS.


Business

A private equity-owned cardiology practice in Florida hires Clinlab.AI to develop and operate an AI-powered laboratory. The company has constructed 200 labs, manages 45 sites, and processes 300,000 tests monthly.


Research

A large health system study finds that use of AI ambient scribes reduced clinician documentation time by 16 minutes per day and slightly increased productivity, but had little impact on after-hours EHR work. The biggest improvements were associated with frequent use, which suggests that impact depends more on adoption and workflow integration than on the technology itself.


Other

AI-boosted developers are generating software faster than organizations can review it, turning early productivity gains into a growing backlog of bugs, security risks, and unfinished work. While ideas can be turned into working code quickly, the resulting surge has left companies struggling to understand, secure, and manage their systems and meet the demand for scarce application security engineers to review the AI’s work.

The New York Times finds that many people, especially women who have chronic conditions, are turning AI chatbots when their physicians can’t pin down a diagnosis, resolve their chronic symptoms, or make themselves available for more in-depth research.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Readers Write: Chatbots Are Repeating a Familiar Healthcare Mistake

April 8, 2026 Readers Write 3 Comments

Chatbots Are Repeating a Familiar Healthcare Mistake
By Robin Monks

Robin Monks is chief technology officer of Praia Health.

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I have five healthcare applications on my phone: multiple patient portals, a lab app, a health tracker, and a record repository from a prior provider. None of them communicate with each other. I work in healthcare technology and build patient experiences for a living, and this is still the reality. That should be a red flag.

Health systems have spent years layering digital tools onto already complex environments. The latest additions are chatbots and AI assistants, each of which are designed to solve a narrow problem. Individually, they make sense. Collectively, they recreate the same fragmentation that digital transformation was supposed to fix.

This pattern has played out before. Mobile strategies in the 2010s produced a flood of standalone apps that patients downloaded once and then abandoned. The industry burned time, money, and credibility getting them into market.

A similar cycle is now underway with AI. Tools are being deployed quickly, often without a coherent strategy. The World Economic Forum has already warned that most health systems lack a defined generative AI strategy despite rapid adoption. That gap between enthusiasm and discipline rarely ends well.

Multiple chatbots now exist within the same health system, each tied to a specific function. From a patient perspective, distinctions between vendors or capabilities are meaningless. Every interaction reflects on the organization. When one tool fails, trust erodes across all of them.

Many of these tools cannot complete the jobs they start. A scheduling request ends with instructions to call an office, and a refill request redirects patients to another app. Each handoff introduces friction, and each point of friction increases abandonment. The industry has built an impressive number of ways to begin a task and very few reliable ways to finish one.

Identity is another weak point. Many tools operate within a single channel, often SMS or a standalone app, without a consistent identity layer. Context is lost as soon as a patient moves between touchpoints. The system does not recognize the same individual across channels, so the experience resets.

The result is confusion about how to complete even basic care tasks. The ONC reports that most individuals now juggle multiple patient portals, yet almost none use tools to manage them. When the path forward is unclear, engagement drops, preventive care is delayed, and follow-ups are missed. The gap between intent and action widens.

Clinical systems learned this lesson years ago. Fragmentation in clinician workflows was treated as a patient safety issue, driving consolidation into unified records. The same logic applies to the patient experience. Fragmentation on the front end produces the same outcome: missed steps, incomplete information, and avoidable risk.

Adding more tools will not fix this. The problem isn’t a lack of functionality, it’s a lack of orchestration.

A workable approach starts with data that spans the full care journey rather than being trapped in individual systems. National efforts such as TEFCA and standards like FHIR are making this increasingly feasible. The infrastructure is emerging, but the industry’s track record suggests it may still find a way to misuse it.

Identity must also be treated as foundational rather than optional. A consistent, portable identity allows continuity across channels and services. Without it, every integration is shallow, and every experience is brittle.

Most importantly, digital experiences must enable action. Many current solutions are little more than read-only interfaces. They show information, but cannot do much with it. A useful system allows scheduling, making payments, obtaining referrals, and performing follow-through without forcing patients to navigate a maze of disconnected tools.

None of this is conceptually difficult. The challenge is discipline. Health systems continue to approve new tools faster than maximizing existing ones. Vendors continue to sell point solutions that solve isolated problems while ignoring the broader experience. The result is more complexity, more fragmentation, and diminishing returns.

Healthcare is approaching another familiar fork in the road. One path continues the current trajectory: deploy more AI tools, watch adoption plateau, and quietly move on to the next trend. The other path requires doing the harder work of integration and orchestration, using emerging interoperability infrastructure to build experiences that actually hold together.

The technology is no longer the limiting factor. The limiting factor is the willingness to stop adding digital point solutions and start designing systems that function as a whole. Without that shift, the industry will repeat a cycle it should have already outgrown, replacing one generation of digital clutter with another.

Morning Headlines 4/8/26

April 7, 2026 Headlines No Comments

ESO Acquires d2i, Accelerating Emergency Intelligence to Drive Performance and Improve Outcomes across Fire, EMS and Health Systems

ESO Solutions acquires emergency department and hospital performance analytics vendor D2i.

Qualifacts Acquires MethodOne to Fully Integrate Medication-Assisted Treatment into its EHR Platforms for Substance Use Disorder Providers

Behavioral EHR vendor Qualifacts acquires MethodOne, which offers dispensing software for opioid treatment programs.

Disruptions continue at Brockton Hospital after cyberattack

Signature Healthcare and Signature Healthcare Brockton Hospital (MA) remain on downtime procedures and ambulance diversion after a cybersecurity incident on Monday forced them to take their systems offline.

Anniston approves deal for Orlando Health to acquire Regional Medical Center

Orlando Health will acquire Regional Medical Center (AL) and transition it to its Epic system.

News 4/8/26

April 7, 2026 News No Comments

Top News

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Insight Health raises an $11 million Series A funding round.

The company offers voice and text AI agents for clinical and administrative tasks.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

Behavioral EHR vendor Qualifacts acquires MethodOne, which offers dispensing software for opioid treatment programs.


Sales

  • University of Toledo Health (OH) selects Nabla’s AI-based clinical documentation software.
  • NYC Health + Hospitals will implement PeriGen’s Vigilance early warning and clinical decision technology for maternal and fetal care.

People

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Veradigm hires Christian Greyenbuhl, CPA (Ministry Brands) as CFO.

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Arcadia names Chris Rallo (AWS) as chief product officer and Amy Bagge-Smith, JD (Zus Health) as chief counsel and head of regulatory affairs.


Announcements and Implementations

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PrognoCIS EHR developer Bizmatics announces GA of its PrognoAI Suite, which includes AI-powered scribe, chat assistant, and health summary tools.

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OSF HealthCare Saint Katharine Medical Center (IL) goes live on Epic as part of an enterprise implementation.

Houston Methodist implements the Medication Administration Protection System from Salus.

Waystar launches a Recoupment Manager tool to help providers automate payer payment reconciliation processes.

Concord Medical Group deploys AI scribe and clinical decision support software from DocAssistant across its emergency department network.


Government and Politics

The White House’s proposed budget for FY2027 includes a record $488 billion for the VA, which represents a 7.7% increase. The funding includes the restart of the VA’s EHR implementation.


Privacy and Security

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Signature Healthcare and Signature Healthcare Brockton Hospital (MA) remain on downtime procedures and ambulance diversion after a cybersecurity incident on Monday forced them to take their systems offline.

Online health and wellness prescription delivery company Hims & Hers discloses that its third-party customer support vendor was breached in early February, resulting in the theft of user request data from its customer support team.


Other

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The New York Times profiles the high-end theatrical experience magic venue called The Hand &  the Eye, which is being developed by health tech entrepreneur and magic fan Glenn Tullman with $50 million of his own money. The 35,000 square foot venue, which is housed in a renovated Gilded Age Chicago mansion, will feature five magic performance spaces, seven bars, two dining rooms, and a roster of 22 magicians. It will open on April 18. Tullman’s greatest trick was making most of Teladoc’s market cap disappear by selling them the largely forgotten Livongo for $18.5 billion, proving that he’s a master of illusion even off the stage.

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Also in the Times: TikTokers who are seeking algorithm-driven views and supportive comments are filming themselves opening up their newly delivered MyChart results, some of them involving life-altering information about cancer or other serious situations that neither they nor their doctor have reviewed. The author summarizes:

Each delivers a carefully calibrated sequence of uncertainty (what’s the result?), resolution (here’s the result) and emotional payoff (the tears, the sadness, the relief) that is extremely effective at keeping a viewer engaged … It’s no coincidence that the same template is used for videos about people receiving all manner of big news, from bar exam results to pregnancy and DNA tests … The more I watched, the more I felt that people were scratching their tickets in the lottery of 21st-century American life, hoping that the medical results — or, barring that, the views and financial rewards they could rack up online — would go their way.


Sponsor Updates

  • AGS Health expands its data security portfolio with HITRUST i1 certification.
  • Five9 names Jay Lee (Icertis) chief marketing and growth officer.
  • Netsmart will offer EarliPoint’s early autism spectrum disorder assessment and diagnosis technology to its customers.
  • RLDatix’s Connected Healthcare Summit draws more than 400 health system leaders as it advances AI-powered patient safety and provider performance solutions.
  • Black Book Research releases the “2026 State of Digital Healthcare in Post-Acute Care Report.”
  • Five9 hires Jay Lee as chief marketing and growth officer.
  • Clinical Architecture and its partners offer a new white paper titled “How Clinical Informatics Improve Veteran Health Outcomes.”
  • CloudWave will present at the 2026 HIMSS AZ-WA West Coast Regional Summit April 16 in Westin Tempe, AZ.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
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Sponsorship information.
Contact us.

Morning Headlines 4/7/26

April 6, 2026 Headlines No Comments

Yuzu Health Raises $35 Million Series A to Modernize Health Insurance Plan Infrastructure

Third-party administrator Yuzu Health raises a $35 million Series A round.

Open@Epic to Return in 2026 as Healthcare Data Sharing Accelerates

The second Open@Epic will be held in Verona, WI October 21-22.

Curbside Consult with Dr. Jayne 4/6/26

April 6, 2026 Dr. Jayne 3 Comments

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All eyes are on the moon this week. The hot topic around the virtual water cooler after the launch involved the issues that Artemis II commander Reid Wiseman had with Microsoft Outlook.

Apparently one astronaut had two instances of the software, and neither was working. NASA had to access the system remotely to fix the glitch, which took about an hour. The capsule communicator at Mission Control said, “It will show offline, which is expected,” which had me chuckling since my Outlook frequently shows as disconnected despite my laptop being on a wired connection.

It was interesting to hear launch-related reactions from different generations of friends, family, and co-workers. Those who felt a close connection to the Apollo launches have a pragmatic take on the event, anchoring on earlier memories of our travel to the moon. Many in younger generations who have seen numerous International Space Station launches wonder why everyone thinks it is such a big deal. And some of us who were real-time witnesses to the loss of Space Shuttle Challenger remembered sitting in a classroom watching the events of that day unfold.

I admit that I was one of the people who held their breath until Artemis II crossed the Karman line and achieved main engine cutoff. Hopefully the Outlook glitches and a temperamental toilet will be the biggest of the issues the crew faces.

This is the farthest that we have traveled from Earth in a long time. We remember the loss of Space Shuttle Columbia on its return, so I am sure that the crew’s loved ones will be coping with anxiety until they are safely back on Earth.

Many parallels exist between the work that NASA does and what we do in healthcare. A commitment to a safety culture is required to achieve success. People may not realize that the surgical safety checklists that operating rooms around the world use every day were inspired by aerospace protocols, since that industry realized that human memory isn’t enough when you are dealing with life and death situations.

Side note: if you haven’t read “The Checklist Manifesto” by Atul Gawande, I recommend it.

Like space flight, medicine requires backup systems, whether it’s EHRs or generators that keep critical equipment functioning during a power loss. I’ve been in the middle of doing a procedure on a patient when the power went out, and it wasn’t pretty. It was in an ambulatory office in an office building that wasn’t exclusively medical, so we didn’t have a generator. I have never been so grateful to have a laptop in the exam room with me. The light from the screen allowed me to safely halt the procedure, ensure that the patient was safely positioned, and open the door to the hallway where emergency lights had come on. You can bet that every exam room had a flashlight in it after that event.

Watching the closeout crew help the astronauts get situated inside the launch vehicle reminded me of being in the operating room. The crew had rehearsed the boarding procedure many times. They know exactly where they can and can’t place their feet or hands, and they know how to move so that the team that is assisting them can get the job done.

The people who were performing the tasks need to know exactly what they are doing and to execute flawlessly. Those who observe the process need to be able to identify if something deviates from the expected sequence and to feel empowered to call out those deviations. If you’ve ever been told by an OR nurse that you have somehow violated the sterile field, you know what that feels like.

Deviations occurred, and I was impressed listening to the NASA livestream by how they handled warning lights or other alerts. One of my colleagues likened it to caring for an extremely sick patient who is at a hospital that doesn’t have advanced services, where you rely on the tele-ICU team to help you talk through the situation and determine the best course of action.

It is reassuring have remote experts available to analyze problems as a team. Having been in situations where I was operating at the edge of my scope of practice, I know what it feels like when the experts arrive to help you through what you are doing or to take the handoff so that you can focus on other priorities.

I enjoyed listening to pre-launch media reports that described how NASA optimizes the human performance elements of the mission. Whether it’s designing the crew’s day, including sleep and activity periods, or determining what foods will be included on the mission, every decision is worked through carefully. Space is an unforgiving environment, and they want to ensure that the crew has what they need to be at their best without introducing unnecessary variables that could compromise the mission.  After launch, the crew reviewed the first aid kit and some clinical procedures.

My favorite orbital mechanics engineer explained that the planned mission is on a free-return trajectory. It will use the moon’s gravity to slingshot it back to Earth, which reduces additional points of potential failure. It’s nice to have an in-house expert at times like these.

Although following a NASA-style approach can improve safety in healthcare, it can’t account for every variable that happens in hospitals every day. Unless they are coming in for preventive services, patients are already in a suboptimal state of health. The teams that are caring for them are working with resource constraints that are driven by economic, cultural, and regulatory factors.

Sometimes we have to make split-second decisions without a backup team to advise us or to make sure that we have considered all options. Even when we do our best, every procedure has a set of possible complications, which negatively impact both the patient and the care team.

I hope this trip to the moon inspires the next generation of scientists, engineers, and dreamers, and that they will come up with technologies along the way that can benefit all of humanity. If nothing else, a fresh set of photos from a quarter of a million miles away might remind people that we are all in this together, and at least for now, Earth is the only home we have.

How has the current lunar mission impacted you? Were you among those holding your breath during the launch, or did you learn about it after the fact? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 4/6/26

April 5, 2026 Headlines No Comments

Anthropic reportedly acquires medical AI startup Coefficient Bio for $400M+

Anthropic will acquire drug discovery and research technology vendor Coefficient Bio, an eight-month-old, nine-employee startup.

The American Telemedicine Association and Johns Hopkins Medicine launch initiative to overcome barriers to interstate telehealth access

The organizations launch a three-year initiative to push federal policy changes to reduce state licensure barriers and expand interstate telehealth access.

Office Ally Acquires Jopari Solutions Inc. to Expand Clearinghouse Network and End-to-End Electronic Transaction Processing

Healthcare clearinghouse network operator Office Ally acquires Jopari, a healthcare revenue cycle and medical billing connectivity software provider.

How A.I. Helped One Man (and His Brother) Build a $1.8 Billion Company

A solo founder uses AI tools and outsourced healthcare infrastructure to quickly and inexpensively create a GLP-1 dispensing website that made $400 million in sales in its first year.

Monday Morning Update 4/6/26

April 4, 2026 News 1 Comment

Top News

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Anthropic will acquire drug discovery and research technology vendor Coefficient Bio for $400 million in shares.

The eight-month-old company has nine employees.


HIStalk Announcements and Requests

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Last week’s poll results are interesting, as even we health tech experts are divided on how much freedom we give patients over their own data.

New poll to your right or here: Would you reject a job candidate who seems to have used AI to craft a resume, emails, or headshot? An interesting aspect of this is how you would know, with the obvious answer being “it’s too polished.” Does than penalize someone who might actually be polished?


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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A one-person company uses AI to create an online business that sells GLP-1 weight loss drugs will book $1.8 billion in sales in its second full year of business. Its founder, who just hired his brother as employee #2, spent $20,000 and used several AI tools to create its websites and ads, manage customer support, and monitor its business performance. It outsourced the prescribing and prescription fulfillment functions to outside companies. The company has been warned by FDA of selling illegal copycat drugs and has been accused of running deceptive ads that feature AI-generated fake doctors and deepfaked before-and-after patient images.  


Announcements and Implementations

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America West Medical Transportation launches an Epic-integrated SMART on FHIR app fir scheduling patient transport from with the EHR. The app, which was built on VectorCare’s patient logistics platform, reduces booking time and adds real-time tracking and automatic documentation.

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The VA expands its rollout of Mynd’s virtual therapy for pain, anxiety, and distress.


Other

In England, a dietitian loses her license after a tribunal determines that she used ChatGPT to generate answers during a video job interview. Interviewers become suspicious when Aiwanehi Aigbokhaevbo repeatedly asked them to restate their questions, echoed the questions back slowly to buy time for the AI to finish its answer, and then looked off camera to read back its polished responses. The panel tested their concerns by entering the same questions into ChatGPT, which yielded nearly identical answers. NHS sources say that they have seen a good bit of AI interview cheating, especially from Nigerian job applicants. 


Sponsor Updates

  • Nordic releases a new “Designing for Health” podcast featuring an interview with Stephen Williams, MD, MBA.
  • SlicedHealth becomes a preferred partner of The Cottano Group.
  • Wolters Kluwer Health releases the results of its “Lippincott FutureCare Nursing 2026 Survey.”
  • WellSky offers a new white paper titled “Redefining care transitions: Creating reliable, value‑based patient journeys.”
  • The “HITea with Grace” podcast features VisiQuate CEO Brian Robertson in an episode titled “Finding Data Gaps to Empower Healthcare Organizations.”
  • Vyne Medical will sponsor and exhibit at NAHAM 2026 April 28-May in Chicago.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

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