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EPtalk by Dr. Jayne 8/22/24

August 22, 2024 Dr. Jayne Comments Off on EPtalk by Dr. Jayne 8/22/24

I’ve spent a fair amount of my career working with the underlying datasets and codes that make EHRs work, including ICD-9, ICD-10, SNOMED, LOINC, RxNorm, CPT, DSM, and HCPCS. Normally I’m not that excited about changes to the data, but I am closely following the efforts of clinicians and military personnel to advocate that the American Psychiatric Association update the name of “posttraumatic stress disorder” in the next revision of the Diagnostic and Statistical Manual of Mental Disorders. They are proposing that it be renamed to “posttraumatic stress injury” on the grounds that the current name has the potential to cause harm. Advocates note that the word “disorder” brings stigma to the condition, where “illness” frames it as something that can be treated. Considering the numbers of my colleagues who have been impacted by the condition since the COVID pandemic, anything we can to do help them heal is welcome.

The American Board of Internal Medicine (ABIM) has revoked the board certification status of two physicians who are accused of disseminating COVID misinformation through an organization that was advocating the use of ivermectin to treat viral infections. The physicians in question claim that their promotion of the treatment falls under free speech and that the ABIM’s actions were an “attack” on that. I agree with commentary in the article by a professor of bioethics that there’s a difference between free speech and practicing outside the standard of care.

From The Name Game: “Re: health systems buying sports venue naming rights. I know you’re not a fan. Did you see this article about Northwestern Medicine’s newly-named stadium?” The temporary stadium will host Northwestern University’s football, soccer, and lacrosse under the Northwestern Medicine Field name for the next two years while a permanent facility is being built. New rules on commercial advertising at the college sports level are a result of updated NCAA rules. Since Northwestern Medicine provides healthcare services to the university’s athletic programs and students, it at least makes more sense than some other facility naming agreements I’ve seen.

If you’re all about digital health and contemplating a career change, the Veterans Health Administration (VHA) is hiring for the role of chief digital health officer. The position involves a four-year appointment with the potential for reappointment. The position is open to physicians, dentists, or health science officers. Although it’s advertised as a 40-hour-per-week job Monday through Friday, I suspect the workload is likely more than that since areas of impact include “integrating and resourcing digital health functions, providing a consistent approach to digital health integration, and establishing and implementing the VHA digital health transformation strategy.”

I particularly liked the part about needing to “collaborate closely with end users in the field and VHA patients to understand their needs and how VA’s digital health solutions are and are not working for end users.” Based on the stories I hear coming out of VA digital health projects, that element seems to have been lacking for some time.

From Follow the Data: “Re: hospital error. I’d love to be part of the root cause analysis at the hospital that told next of kin that their loved one was discharged against medical advice, when in reality she had died and her body had been misplaced.” According to news reports, records indicate that the patient was discharged in April 2023. More than a year later, a Sacramento County sheriff’s office detective notified the patient of her death. The family has filed a lawsuit that seeks $5 million in actual damages and $10 million in punitive damages.

Pet peeve of the week: I was on no fewer than three webinars this week where they posted QR codes and expected attendees to use their phones to take a picture to get to a link. If your webinar platform has a chat function, please consider using it to push out your links rather than making people use their phones. Many of us will need to send the links to ourselves to view the content on a different device instead of trying to read downloaded information in a space barely larger than the palm of your hand. Webinars that put URLs on their slides but don’t share them in a clickable fashion also go on the list. An even better solution would be to send the appropriate links and downloads in a follow up email for those of us who are old school, along with a copy of the presentation and/or a link to a recording.

Bad news for all of us IT types who have had to perform overnight upgrades and installs. The journal Sleep Advances recently published an article that looks at the negative effects of even a single night of sleep deprivation. The authors analyzed 500 proteins and found that sleep disruption changed the composition of human blood. The study size was small, consisting of eight adult women aged 22 to 57 years. The participants were their own controls, with blood samples obtained after adequate sleep and then after inadequate sleep. Researchers found 66 proteins that were expressed differently after sleep deprivation, including ones that involved platelet function and blood clotting. This study wasn’t powered to find clinical impacts, but may lead to additional research and future learnings.

Some of the most fun nights of my professional career have been spent doing late night testing for projects that could only be tested on production systems, as well as performing upgrades and feature releases. In the early days of EHR rollouts, teams were small and often I was the only clinician on the team who could sign off on clinical regression testing and certify that a release met the criteria to be unleashed on clinical users the next business day. I cherish those times as well as the relationships they helped build. To this day, many of you are still on my “phone a friend” list for when the healthcare IT going gets tough. Thanks for the laughs and for teaching me about Citrix and single sign-on solutions in the wee hours of the night. We deployed Vergence with a vengeance, and I’m grateful for each of you.

Several readers sent me pictures and commentary from the Epic UGM this week. The theme was “Storytime!” and Judy Faulkner dressed as “Lady Swan,” which was her homage to Mother Goose. Supposedly this swan boat was available on one of the campus lakes for attendees who wanted to give it a gander (thanks, I’ll see myself out). It sounds like one of the key themes was the importance of childhood brain development and reading to children, and Judy shared a story about setting her family TV to PBS and hiding the remote control from her children. Other thoughts sent by readers:

  • UGM is getting too big, so they’re considering strategies to split it similar to a few years ago when they spun off XGM.
  • The new record for “bigger bang” go lives is upwards of 45,000 users.
  • There was a lot of talk about AI-augmented responses in the In Basket, helping clinicians respond to patients more efficiently.
  • Carl Dvorak stole the show with his story of flying to California for the birth of a grandchild. He thanked the clinicians for their excellent care, but apologized for looking over the nurses’ shoulders while they cared for his family.

If you attended the Epic UGM this week, what were your takeaways? Leave a comment or email me.

Email Dr. Jayne.

Comments Off on EPtalk by Dr. Jayne 8/22/24

Morning Headlines 8/22/24

August 21, 2024 Headlines Comments Off on Morning Headlines 8/22/24

Telehealth company Truepill gets swallowed for $525 million

At-home testing and virtual care company LetsGetChecked acquires digital pharmacy company Truepill for $525 million.

Phrase Health Secures $2M NIH SBIR Funding

Phrase Health will use $2 million in NIH funding to develop Quality Improvement templates for its EHR workflow management software.

CancerIQ scores growth funding from private equity

Cancer risk assessment and care planning software company CancerIQ secures funding from Decathlon Capital Partners.

Comments Off on Morning Headlines 8/22/24

Healthcare AI News 8/21/24

August 21, 2024 Healthcare AI News Comments Off on Healthcare AI News 8/21/24

News

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Epic R&D SVP Seth Hain, MS gives UGM attendees an idea of how the company is thinking about AI use cases. His example was an AI-initiated outreach call to a recovering wrist surgery patient that asks them to rate their pain, instructs them to move their hand in front of their phone’s camera, and then analyzes their range of motion to compare with similar patients in Cosmos to show them their relative progress. Epic also noted that 65 sites are live on Look Alikes, which taps into its Cosmos database to help diagnose rare conditions.

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Singapore’s National University Health System is using an AI platform that it developed on Amazon Web Services to draft documents and summarize patient data, which it says has reduced the time required for administrative tasks by 40%. It is working on event-driven models that could perform tasks automatically, such as automatically drafting a discharge letter when a patient is going home.


Business

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PayZen, which allows providers to offer their patients AI-powered installment payment plans, raises a $32 million Series B funding round that also includes a $200 million debt facility.


Research

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Researchers find that AI analysis of facial expressions from images and video streams can predict health deterioration in patients who are unable to communicate, with an accuracy of 99.8%. Other potential uses include a “health monitoring mirror” for home use and a pre-visit analysis tool for telehealth encounters.

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A machine learning model can predict autism spectrum disorder in children under 2 years old by using 28 data points from their medical histories and background. Current methods diagnose the condition at a median of 5 years old, providing an opportunity for earlier intervention. Date elements include sex, gestational age, problems with eating, birth complications or defects, growth and neurological conditions, household education and income, and ages at which the child first sat up, walked, and fed themselves.

Researchers apply AI to traditional Chinese medicine practices of identifying medical conditions by tongue color with 98% accuracy in a small study. Practitioners believe that the color, shape, and thickness of the tongue can reveal health conditions such as diabetes, cancer, stroke, anemia, COVID-19, asthma, and vascular and gastrointestinal issues.


Other

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St. Catherine University analyzes LinkedIn job postings to determine which US cities have the highest demand for AI talent. The top five, with the number of AI jobs per 1,000 healthcare listings:

  • Durham, NC (29)
  • Colorado Springs, CO (28)
  • Provo, UT (14)
  • Ogden, UT (13)
  • McAllen, TX (12)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Comments Off on Healthcare AI News 8/21/24

Morning Headlines 8/21/24

August 20, 2024 Headlines Comments Off on Morning Headlines 8/21/24

Clarium Announces $10.5M Strategic Financing Round Led by General Catalyst to Accelerate the Modernization of Healthcare Supply Chain

Hospital supply chain automation company Clarium announces $10.5 million in new funding and the GA of its new Astra OS workflow software and data ecosystem.

Premier, Inc. (PINC) Tops Q4 Earnings and Revenue Estimates

Premier announces Q4 results: revenue up 3%, EPS $0.69 versus $0.68, beating Wall Street expectations for both.

Bingham Healthcare expands services in Pocatello with new telepharmacy and ER behavioral health and neurology telemedicine initiatives

Bingham Healthcare (ID) will use a $110,000 grant to launch telepharmacy services at its Pocatello location and teleneurology and virtual behavioral healthcare consults at Bingham Memorial Hospital’s ER.

Comments Off on Morning Headlines 8/21/24

News 8/21/24

August 20, 2024 News 3 Comments

Top News

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Providence will hire an additional 2,000 staff at its IT hub in India by the end of 2025, bringing its total headcount to 3,500.

Providence India manages a variety of enterprise IT applications and innovation projects for the multi-state health system. It plans to offer services to other US providers.


Reader Comments

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From EHR Door Drop: “Re: Oracle Health. Driving customers to Epic?” Oracle Health took the low road in trolling Epic UGM attendees with its vague message. Few of the hardcore Epic users who attend UGM are unaware of Cerner, having rejected it previously and having little interest in revisiting that decision. For real shock and awe, Oracle should have launched one of those fireworks-like drone shows in the skies above the UGM campfire with Larry Ellison barrel-rolling in his personal MiG-29.

From Meanderer: “Re: Epic. Announced at UGM that it will provide full consulting services.” A couple of of folks told me this. Meanwhile, I’ll register a minor grammatical quibble that Epic is spelling the UGM’s name as “Storytime” instead of the correct “Story Time” in some (but not all) graphics.


HIStalk Announcements and Requests

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Welcome to new HIStalk Gold Sponsor Med Tech Solutions (MTS). The company creates innovative technology systems that put the unique needs of each healthcare organization at the center of its work across the full IT journey. MTS services are supported by dedicated IT Care Teams to ensure technology systems support essential clinical workflows and strategic business plans. Provider organizations and networks can count on a secure, reliable IT infrastructure, optimized clinical and business applications, and full end-user support so they can focus on patient care. Founded in 2006, MTS serves thousands of healthcare provider organizations nationwide. The company is the top-ranked IT services firm for healthcare organizations on the elite Channel Futures MSP 501 list and has been recognized as a 2023 CRN Pioneer 250 Honoree. MTS has achieved HITRUST Risk-based certification for its cloud platform, demonstrating a proactive approach to cybersecurity, data protection, and risk management. Thanks to Med Tech Solutions for supporting HIStalk.


Webinars

September 10 (Tuesday) noon ET. “Overcoming Hurdles in Specialty Med Access Under Medical Benefits.” Sponsor: DrFirst. Presenters: Drew Hunsinger, VP of corporate business development, DrFirst; Tyler Wince, MEd, VP of product and technology specialty solutions, DrFirst. More specialty medications, which made up 80% of FDA’s new drug approvals last year, are falling under medical benefits, which challenges the patient care processes and efficiency of providers. Medication access experts will discuss how automation and unified medication management solutions can ensure better outcomes for patients and providers by addressing patient access hurdles and enhancing the ‘stickiness’ of EHRs. They will also provide insights into how regulatory changes such as interoperability and prior authorization mandates will affect healthcare stakeholders.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Acquisitions, Funding, Business, and Stock

Premier announces Q4 results: revenue up 3%, EPS $0.69 versus $0.68, beating Wall Street expectations for both. PINC shares are down 9% over the past 12 months, valuing the company at $2.1 billion.

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Sleep apnea-focused digital healthcare company Ognomy raises $6.8 million in seed funding.

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Hospital supply chain automation company Clarium announces $10.5 million in new funding and the GA of its new Astra OS workflow software and data ecosystem.


Sales

  • Akron Children’s will make the Woebot for Adolescents chat app for mental health available via clinician referral.
  • Graves Gilbert Clinic (KY) selects analytics and data management services from Ancore Health.
  • Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust will implement Agfa HealthCare’s Enterprise Imaging Radiology Information System across its five facilities in England.
  • In Idaho, Clearwater Valley Health and St. Mary’s Health will implement a shared Meditech Expanse EHR system.
  • BayCare (FL) will work with chronic care management company Cadence to launch a remote patient monitoring and virtual care program for seniors.

People

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Divurgent names Dean Boyd (Futura Healthcare) VP of client services.

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Sara Braner (ROI Healthcare Solutions) joins Cordea Consulting as VP of sales.


Announcements and Implementations

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Bingham Healthcare (ID) will use a $110,000 grant to launch telepharmacy services at its Pocatello location and teleneurology and virtual behavioral healthcare consults at Bingham Memorial Hospital’s ER.

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Mayo Clinic describes its use of an artificial knee whose internal sensor monitors the user’s recovery by measuring range of motion, steps, and stride.


Government and Politics

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The VA highlights the impact that telehealth services have had on patient care at its outpatient clinic in rural North Platte, NE. Patients have been able to access care closer to home across 50 specialties via virtual connection to providers in multiple states.


Other

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WVU Medicine’s JW Ruby Memorial Hospital implements an EHR alert developed internally by Chris Justice, RN, that notifies physicians, pharmacists, and advanced practice providers of co-existing acute kidney injury and nephrotoxic medications. Justice says the alert has resulted in the discontinuation of more nephrotoxic medications; and a reduction in length of hospital stay, acute kidney injury severity, and number of patients requiring dialysis.

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The American College of Medical Informatics (ACMI) bestows its 2024 Morris F. Collen Award of Excellence to Atul Butte, MD, PhD, UCSF professor and director of the Bakar Computational Health Sciences Institute. 

Liberty Regional Medical Center in rural Georgia hopes to offer its Mom’s Heart Matters remote patient monitoring program for pregnant and post-partum mothers to other hospitals in the state. The program, which uses technology from GoMo Health, has helped LRMC clinicians intervene before cardiac-related post-partum complications become life-threatening.

The 7,000 visitors expected to descend on Epic’s Verona campus and the greater Madison, WI, area this week for the company’s user group meeting are expected to generate $8.2 million in local spending.


Sponsor Updates

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  • CloudWave sponsors the Firelands Health 2024 “Caddyshack” Open golf outing benefiting cancer patient care.
  • Wolters Kluwer Health announces the launch of UpToDate Digital Medication Education and UpToDate Consumer Education, two new pharmacy solutions from UpToDate Digital Architect.
  • Alpha II will exhibit at the MedInformatix Summit through August 22 in New Orleans.
  • The Nerds MD Podcast features Augmedix founder, Director, and Chief Strategy Officer Ian Shakil, “From Google Glass to AI Scribes: The Augmedix Journey.”
  • Availity highlights prior authorization modernization on HIMSStv.
  • Mount Sinai Queens (NY) expands its AvaSure implementation with two additional Telesitter cameras.
  • Capital Rx releases a new episode of “The Astonishing Healthcare Podcast” titled “Dissecting Pharmacy Cost Drivers and the Value of PMPM, with Kristin Begley, PharmD, and Mike Miele, FSA, MAAA.”
  • Waystar wins multiple Stevie Awards in the categories of best company of the year, best payment solution, digital automation, and AI and machine learning healthcare applications.
  • Clinical Architecture celebrates its 17th anniversary.
  • Amenities Health will participate in the Microsoft for Startups Pegasus Program.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 8/20/24

August 19, 2024 Headlines Comments Off on Morning Headlines 8/20/24

Buffalo startup raises $6.8 million

Sleep apnea-focused digital healthcare company Ognomy announces a $6.8 million seed funding round.

These techies are solving US healthcare challenges

Providence (WA) will hire an additional 2,000 staff at its IT hub in India by the end of 2025.

Well Health plans to spin out, publicly list SaaS and services business in 2025

Canadian healthcare provider and IT company Well Health will spin off and publicly list its Well Provider Solutions software business in the first half of next year.

Comments Off on Morning Headlines 8/20/24

Curbside Consult with Dr. Jayne 8/19/24

August 19, 2024 Dr. Jayne 1 Comment

Nearly every health system has some kind of telehealth initiative in place even though rates of growth are much slower than they were during the height of the pandemic. Many of them are cautiously watching and waiting to see if Congress will extend telehealth access provisions for Medicare patients. People in the know think it’s likely that the extension will happen, but many suspect that it won’t happen until after the upcoming US election cycle, when they are included in end-of-year legislation.

Patients have become dependent on telehealth services. It has been a huge benefit for seniors who previously had to travel large distances to see specialists at tertiary care centers, but who can now have follow up visits from the comfort of their own homes. The current provisions expire at the end of 2024, and I don’t think any health system CEOs or COOs enjoy that kind of down-to-the-wire finish.

It’s hard enough to predict your patient care volumes for January and February given the unpredictability of influenza seasons that have changed a bit since COVID has been on the scene. Those months are also challenging for elective procedure volumes because patients have yet to reach their deductibles for the year and often avoid scheduling surgeries during the first quarter of the year. What happens if you go ahead and allow scheduling of telehealth visits on your physician schedules (which sometimes are opened more than a year in advance) and changes to the rules force you to have to move or cancel all those visits? There’s not enough modeling in the world to make you feel comfortable with what might happen.

Even when looking at non-Medicare populations, health systems have gotten creative with how they deploy telehealth care. I worked with one organization that implemented telehealth in their urgent care centers, diverting patients to sign up for telehealth encounters before they had a chance to check in at the registration desk. A fair percentage of patients would return to their vehicles and access the organization’s patient portal to get in line for a virtual visit. Those who made it to the front desk were signed in for the urgent care wait list, but were also offered the option to go into the queue for a virtual visit as well. From a patient standpoint, it’s nice to have the option to hold a place on the in-person wait list in case the telehealth physician feels your condition needs in-person evaluation.

For the physicians who were working at the sites where this concept was piloted, it caused stress at the end of the shift, where they worried about a potential burst of patients deciding to go ahead and come inside before the doors closed, just in case. Policies about patient care at the end of shift vary dramatically from urgent care to urgent care, so depending on how the practice runs, I can understand their nervousness. I worked with one urgent care organization whose policy was that every patient who signed in prior to the posted closing time would be seen, which led to providers staying a couple of hours late every night. When you’re already working a 12-hour shift, that can be a significant negative. The organization that was piloting the telehealth hybrid stopped accepting registrations 30 minutes prior to closing time, which seemed to mitigate those stresses at least somewhat.

I’ve also seen a slight uptick in organizations that are implementing so-called asynchronous telehealth in states where the modality is accepted. In many states, there has to be an existing physician / patient relationship before this type of visit can be done, although some allow it for new patients. For an asynchronous visit, patients complete a symptom-based questionnaire and provide relevant medical history and then a provider — more often a nurse practitioner or physician assistant — reviews that information and determines whether the patient can be treated via a response message or whether they need to be seen for a real-time telehealth visit or referred for in-person care.

Some insurance companies don’t pay for these kinds of visits, and the situations where I’ve seen them used most are when the organization has risk-sharing contracts where they are incentivized to keep patients out of the office and manage them as cheaply as possible. That’s fine if you have a younger and healthier population, but gets trickier when you have higher-acuity patients.

Asynchronous care technically also encompasses those organizations that are billing for patient portal messages where a new condition is discussed or a new treatment is requested. It’s unclear what kind of an impact those actions will have on overall telehealth volumes. A recent study that was published in JAMA this month showed that billing for messages at UCSF Health corresponded with a slight decrease in overall message volume. Not surprisingly, in that study a significant decline was noted among self-pay patients and adult patients under the age of 50. The authors noted a study limitation in that they could not look at patient outcomes or causality, but it’s an interesting starting point. I’ll be keeping an eye out for further studies of this phenomenon as more health systems adopt the practice. If you’re doing research in this regard, feel free to drop me a line.

Thousands of leaders from Epic-using health systems are descending on Madison, Wisconsin this week for the annual Epic User Group Meeting. They’re expecting more than 7,000 attendees for sessions that range from reviews of the research and development roadmap to specialty-specific forums. The event kicks off with Sunday’s “Taste of Epic” picnic/campfire event and runs through midday Thursday. Highlights include Tuesday’s executive address and “Cool Stuff Ahead” sessions as well as that evening’s “The Very Hungry Dinner” event named to go along with this year’s “Storytime!” theme. “The Very Hungry Caterpillar” is a book that I can recite from memory, so I got a chuckle out of the agenda’s callout that attendees could “eat through one of everything until you get a stomachache.” I’m unable to make it this year due to other commitments, so if you’ve got pictures or stories to share, feel free to send them my way.

Email Dr. Jayne.

Morning Headlines 8/19/24

August 18, 2024 Headlines Comments Off on Morning Headlines 8/19/24

Epic Commends Carequality

Epic expects all of its customers to go live on TEFCA by the end of 2025 using its Epic Nexus QHIN.

McLaren Health confirms ransomware attack, says recovery will last through August

McLaren Health Care (MI) reports that it will take another several weeks to fully recover from an August 4 ransomware attack.

Palomar Health Medical Group restores operations following cyberattack

Palomar Health Medical Group (CA) announces that it has fully restored its computer systems after a cyberattack discovered in early May forced them offline.

Comments Off on Morning Headlines 8/19/24

Monday Morning Update 8/19/24

August 18, 2024 News 4 Comments

Top News

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Epic expects all of its customers to go live on TEFCA by the end of 2025 using its Epic Nexus QHIN.

The company says that all of its hospitals use Carequality, but national participation is 70% and TEFCA “is the nation’s best opportunity to get the remaining 30% of US hospitals off the sidelines.”


Reader Comments

From Anonymouse: “Re: Anthem / Elevance Health. Another huge RIF. Word on the street is 12% of the total workforce, hitting people working on government plans and technology supporting them hardest. Behavioral Health was decimated. This follows one in February and one from September of last year, and there is due to be another one this Thursday (8/22). The hot goss is that per leadership, ‘if you’re not talking AI’ your head is on the block.” Lots of online employee chatter about this. ELV shares are up 18% in the past 12 months, valuing the health benefits company at $126 billion.


HIStalk Announcements and Requests

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Personal connections are pretty important for landing a job. Poll respondents had less success with recruiters, LinkedIn, and social media exposure.

New poll to your right or here: Which factor would be most important in deciding to take a new job?


Webinars

September 10 (Tuesday) noon ET. “Overcoming Hurdles in Specialty Med Access Under Medical Benefits.” Sponsor: DrFirst. Presenters: Drew Hunsinger, VP of corporate business development, DrFirst; Tyler Wince, MEd, VP of product and technology specialty solutions, DrFirst. More specialty medications, which made up 80% of FDA’s new drug approvals last year, are falling under medical benefits, which challenges the patient care processes and efficiency of providers. Medication access experts will discuss how automation and unified medication management solutions can ensure better outcomes for patients and providers by addressing patient access hurdles and enhancing the ‘stickiness’ of EHRs. They will also provide insights into how regulatory changes such as interoperability and prior authorization mandates will affect healthcare stakeholders.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Sales

  • Florida Orthopaedic Institute chooses HealthMark Group for release of information.

People

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Stephanie Wallace (Huntzinger) joins HealthNet Systems Consulting as VP of sales and marketing.

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Pivot Point Consulting, a Vaco Company, hires Nick Patel, MD (Children’s Hospital of Philadelphia) as physician executive partner.


Announcements and Implementations

Press Ganey expands its PX Connect Suite that includes the ability to collect patient surveys via Epic’s MyChart and NLP-powered summarization of patient comments. Early adopters were Vanderbilt University Medical Center and New York University Langone Health.

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Epic posts Volume 2 of its Epic Almanac, which includes articles on the company’s use of AI, a review of its international business, photos of its offices around the world, a behind-the-scenes look at its all-hands monthly staff meetings, and fun pieces on its artwork and culinary team recipes.


Government and Politics

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Hard right TV network Newsmax takes issue with Epic’s connectivity to Vot-ER that allows people to register to vote via MyChart, with the host questioning, “Is this setting up a scenario where millions of illegals and non-citizens passing through safety net hospitals who serve lower income and undocumented could be registered to vote?” Guest Katarina Lindley, DO — – a Croatia-educated Texas direct primary care operator — complains that psychiatric hospitals are registering people to vote who are incapable and also seems to veer off into other gripes as she cites an unnamed physician who she claims intentionally misdiagnoses conservative patients. UPDATE: an Epic spokesperson provided this company response:

Software provided by Epic to customers does not collect voter registration information or connect to any voter registration organization or voter registration website. There is no partnership between Epic and any voter registration organization. We are not aware of any customer configuring their instance of Epic to collect voter registration information. If a customer chooses to engage in voter registration efforts or partner with a voter registration organization, it is up to them.


Sponsor Updates

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  • Symplr employees help Gladiola Elementary School staff in Grand Rapids, MI, prepare for the new school year.
  • ZeOmega adds Wolters Kluwer Health’s UpToDate member education solutions to its Jiva member engagement navigator platform.
  • Tegria will sponsor and present at Meditech Live September 25-27 in Foxborough, MA.
  • Waystar will exhibit at the MedInformatix Summit August 20-22 in New Orleans.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 8/15/24

August 15, 2024 Headlines Comments Off on Morning Headlines 8/15/24

Caresyntax Raises $180 Million Funding to Accelerate Growth and Adoption of Precision Surgery

Precision surgery platform vendor Caresyntax raises $180 million in a Series C funding round.

Scaling Photon

Text-based prescription management software startup Photon announces $9 million in new funding, bringing its total raised to $16.4 million.

OmniSYS Becomes XiFin Pharmacy Solutions, Launches Pharmacy Payor Rate Transparency Monitor and Receives Industry Recognition with Pharmacy 500 Award

XiFin rebrands pharmacy technology business OmniSys to XiFin Pharmacy Solutions and announces plans to launch a visualization tool that will help pharmacies compare payer reimbursement rates.

Comments Off on Morning Headlines 8/15/24

News 8/16/24

August 15, 2024 News Comments Off on News 8/16/24

Top News

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The private equity owner of healthcare consulting firm Chartis sells a majority stake to private equity firm Blackstone.

Insiders say that the deal values Chartis at about $1.4 billion.

The 23-year-old Chartis has 1,000 employees.


Reader Comments

From Fine Corinthian: “Re: LinkedIn. It has become a podcast marketplace.” I would say that maybe 25% of my feed involves someone announcing that they are hosting or guesting on a podcast. Sometimes both, in the puzzling decision for one podcast host to interview another, although maybe it’s inevitable since it seems that everyone has one. For LinkedIn, if each participant publicizes it before and after, that’s a lot of content that I ignore.


Webinars

September 10 (Tuesday) noon ET. “Overcoming Hurdles in Specialty Med Access Under Medical Benefits.” Sponsor: DrFirst. Presenters: Drew Hunsinger, VP of corporate business development, DrFirst; Tyler Wince, MEd, VP of product and technology specialty solutions, DrFirst. More specialty medications, which made up 80% of FDA’s new drug approvals last year, are falling under medical benefits, which challenges the patient care processes and efficiency of providers. Medication access experts will discuss how automation and unified medication management solutions can ensure better outcomes for patients and providers by addressing patient access hurdles and enhancing the ‘stickiness’ of EHRs. They will also provide insights into how regulatory changes such as interoperability and prior authorization mandates will affect healthcare stakeholders.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Acquisitions, Funding, Business, and Stock

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Precision surgery platform vendor Caresyntax raises $180 million in a Series C funding round


Sales

  • Kaiser Permanente will implement Abridge’s ambient documentation product in its 40 hospitals and 600 medical offices, apparently ending its highly touted pilot of Nabla at The Permanente Medical Group.
  • Northwestern Medicine will implement Nuance DAX Copilot.

People

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Leidos hires Kris Mork, PhD (Guidehouse) as chief data officer.

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Digital pathology AI vendor Paige promotes Razik Yousfi to CTI/CEO. Former CEO Andy Moye, PhD will leave the company.


Announcements and Implementations

Trilliant Health releases a free version of its provider directory that contains the basic information of 2.9 million US providers that has been updated and corrected by analyzing claims data.


Privacy and Security

Diagnostic testing firm Enzo Biochem will pay $4.5 million to New Jersey, New York, and Connecticut after the data of 2.4 million patients was compromised by hackers who used login credentials that had been shared among employees. One of the passwords used by the hackers hadn’t been changed in 10 years. The company didn’t notice the intrusion for several days due to lack of system monitoring.


Sponsor Updates

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  • HealthMark Group staff volunteer at the North Texas Food Bank during the company’s annual volunteer day.
  • Bali International Hospital will implement the InterSystems TrakCare EHR platform.
  • Optimum Healthcare IT expands its Workday staffing service to Canada.
  • FinThrive will present at the Lone Star HFMA Summer Conference August 22 in Irving, TX.
  • Health Data Movers posts a new episode of the “QuickHITs” podcast with Chris O’Connor, CEO of Yale New Haven Health.
  • Optimum Healthcare IT’s ServiceNow Business Implementation services earns high customer satisfaction in a recent KLAS First Look Report.
  • Fortified Health Security names Aditya Jadhav threat analyst shift lead, Todd Cronin senior penetration tester, and James Stevenson director of people and culture.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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Comments Off on News 8/16/24

EPtalk by Dr. Jayne 8/15/24

August 15, 2024 Dr. Jayne 2 Comments

Bain & Company recently released study findings looking at how patients perceive generative AI in healthcare. Long story short is that patients are more comfortable with AI tools taking notes during office visits or supporting analysis of radiology images. They’re less comfortable with AI running payer or provider call centers, and they’re least comfortable with AI providing medical advice, treatment plans, and prescriptions.

The authors of the piece also provided their opinions about the patient-physician relationship, which I found interesting since they differ from what I’ve seen in my own practice the last several years. In my community, we’ve seen a rise in transactional healthcare, where patients don’t seem to have a preference for seeing their own physicians and where they tend to place more value on being seen quickly or at a time that is convenient to them.

The authors feel that especially with telehealth, “the value of the relationship has prevailed,” with the majority of patients using telehealth only with their own existing providers. They also note that nearly equal numbers of physicians and patients (76% and 78%, respectively) see telehealth as complementary to in-person care, with only a small percentage eyeing it as a replacement. I suspect that varies dramatically depending on whether we’re talking about primary care or subspecialty care and the type of services that are being offered.

At my primary care physician’s office, the next available well visit for an established patient is in November 2025. The next available problem-oriented visit for an established patient is in November 2024. When you’re looking at wait times like that, I’d take telehealth as an alternative any day.

An article I read about single sign-on (SSO) technology resonated with me given the different environments in which I work. One organization has a robust SSO implementation and I literally enter zero passwords. We have card-based and biometric-based authentication, so regardless of what application I need to use, I’m good to go as long as I’m appropriately accessing the workstation.

Another facility has a hodgepodge of security solutions and I have to log in to the network then Citrix (fortunately with the same password) and then to the EHR separately. From there, I have to use different passwords to access clinical decision support tools, formulary information, and clinical quality measures dashboards. C’mon folks – if you want to make your end users’ lives easier, please implement SSO. Having all those different password entry points isn’t going to prevent you from being hacked and it doesn’t make you safer because it leads to people writing down passwords. Trust me.

From My Cousin Vinnie: “Re: the mouse. Did you see this article about the future of the mouse as a computing accessory?” I had just come home from the office supply store with a brand new mouse in hand when I saw this email. I’ve used a touch screen laptop for the last six years, but none of my company-issued devices are touch screen and I wanted a smaller mouse for travel. I have Raynaud’s Syndrome, and depending on the symptoms, a typical laptop touch pad doesn’t always work for me, despite the assurance of my health system’s ergonomics team that there is no technical explanation for what I observe, and that it should be working regardless.

The article quotes mouse giant Logitech’s CEO about a futuristic concept in which the mouse is a high-end accessory that you use forever “like a Rolex” with the benefit of periodic software updates. I’m not sure about the rest of you, but I’ve had my current desktop mouse for over a decade, which is just about an eternity in tech circles. I think I paid 40 bucks for it, so even if I had to buy two or three in a career, it’s going to be a hard sell to try to get me to purchase a premium product. Interestingly, the article notes that despite the CEO’s comments, a spokesperson for Logitech said that the so-called ‘forever mouse” is not actually on the product road map.

From Willie Nelson: “Waymo chaos. I couldn’t help but think of the lyrics to ‘On the Road Again’ after reading this piece about autonomous taxis going bonkers overnight in San Francisco.” The article describes a situation where Waymo’s driverless taxis converge on a parking lot, creating a situation for which their software isn’t optimized. The cars end up confused and begin honking while struggling to enter and exit parking spots. Residents of adjacent buildings note that it’s been happening repeatedly over the last few weeks, leading to sleep disruptions. A Waymo spokesperson is quoted as saying that they are “aware that in some scenarios our vehicles may briefly honk while navigating our parking lots. We have identified the cause and are in the process of implementing a fix.” Time will tell how proficient their coders are and how good their quality assurance process really is.

I was reminded the other day that if I am going to be doing contract IT work for the local health system in the coming months, I’ll need to show proof of influenza vaccination. They’ve had policies in place that address mandatory flu vaccines for more than 15 years, but I haven’t seen anything yet on what the policies will be for COVID vaccinations this season. It was particularly timely because I also saw this public health article today in JAMA Network Open that looked at how vaccine mandates impacted vaccine uptake among US healthcare workers. The authors looked at a sample of 31,000 healthcare workers across the US. Not surprisingly, they found that state vaccination mandates correlated with increased vaccine acceptance among healthcare workers.

We’re experiencing a COVID surge in our area, fueled partly by a contingent of individuals who attended a national youth rally on a college campus. The close quarters of tour buses, college dorms, packed arenas, and group breakout sessions created many exposure pathways, and according to those who attended, masking was nearly non-existent. I think we’ve been in a relative period of quiet with COVID and people have stopped thinking about it and their risks of exposure when they’re in large groups with crowded conditions, and it’s probably time to think about that again.

I’ve had several important work and family events lately that I don’t want to risk being sick for, so I’m typically one of the handful of people on planes who are masking. I just gave some N-95 respirators to a friend who was picking up two hospitalized elderly relatives at discharge, so it’s always good to have some supplies on hand and enough to share.

Has your institution announced COVID vaccination policies for the fall or are they sticking with only influenza requirements for now? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 8/15/24

August 14, 2024 Headlines Comments Off on Morning Headlines 8/15/24

Mosaic Health Introduced as a National Primary Care Delivery Platform

Elevance Health (the former Anthem) partners with PE firm Clayton, Dubilier & Rice to launch primary care delivery company Mosaic Healthcare.

Chartis Announces Majority Investment from Blackstone to Advance Mission of Healthcare Transformation

Blackstone acquires a majority stake in healthcare advisory firm Chartis, parent company of HealthScape Advisors, Jarrard, and Greeley.

Google Pixel Watch 3: bigger, brighter, fine-tuned for fitness

Google launches the Pixel Watch 3, whose health-related features include workout biometrics, cardiac tracking, planning and guiding tools for runners; and loss-of-pulse detection that can contact emergency services.

Comments Off on Morning Headlines 8/15/24

Healthcare AI News 8/14/24

August 14, 2024 Healthcare AI News 1 Comment

News

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Google launches the Pixel Watch 3, whose health-related features include workout biometrics, cardiac tracking, planning and guiding tools for runners, and loss-of-pulse detection that can contact emergency services. The watch costs $350 for the Bluetooth/WiFi version in 41 mm size.

Google also announces Gemini Live, which offers conversational AI for hands-free conversations and integration with apps. It will be available via the Gemini app on Android or as a tab on the Google app for IOS.

Microsoft announces enhancements to Nuance Dragon Ambient EXperience (DAX) Copilot that include the ability to generate referral letters, summaries of evidence, after-visit summaries, and encounter summaries. It also provides user coaching for areas where additional verbalizing would create more complete notes.  


Business

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Medical device and equipment manufacturer Stryker will acquire Care.ai to offer customers smart hospital solutions that address nursing shortages, staff retention, and workplace safety. The technology will be integrated with Stryker’s Vocera system, which it acquired for $3 billion in January 2022.

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Elise.ai, which sells AI assistants and customer relationship technology to property management companies, raises $75 million in a Series D funding round that values the company at $1 billion. Its Health AI business automates patient conversations and manages appointment scheduling and patient payment.

Amazon describes how its AI work is helping transform healthcare:

  • Improving health visits via its HealthScribe ambient documentation service.
  • A collaboration with EvolutionaryScale to enable researchers to design new proteins.
  • More efficient prescription filling and better customer service in Amazon Pharmacy.
  • Using AWS Textract intelligent document processing in Amazon Pharmacy to extract and structure information from digital and paper prescriptions, which allows order processing that is up to 90% faster.
  • Partnering with health systems, insurers, and life sciences companies to uncover patient insights while ensuring privacy and security.

Research

Amazon describes the technical underpinnings of its Bedrock service that extracts unstructured data from standardized form entries, using healthcare as an example.


Other

Researchers postulate that clinicians, specifically radiologists, and AI do not make up a synergistic team, as humans rely on their knowledge and environment but AI learns from its own correlations and is not limited by context. They say that AI development is outpacing the understanding of its clinical value and the challenges that are involved in its integration.

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Tests of open-source, locally hosted LLMs such as Meta Llama 3 matched the performance of ChatGPT and Claude in answering radiology board exam questions, raising the possibility of healthcare use without the expense and privacy concerns of hosted LLMs.

The minister of health of the Netherlands believes that AI can help solve staff shortages, as tightened immigration laws rule out bringing in workers from other countries.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 8/14/24

August 13, 2024 Headlines Comments Off on Morning Headlines 8/14/24

Veradigm collects initial bids for potential sale

Insiders report that Veradigm has received bids for a potential sale of the company following its announcement that it is seeking strategic alternatives.

CareCloud Reports Second Quarter 2024 Results

CareCloud reports Q2 results: revenue down 4%, EPS $-0.14 versus –$0.37, exceeding estimates for both.

Doximity First Quarter 2025 Earnings: Beats Expectations

Doximity reports Q1 results: revenue up 17%, EPS $0.22 versus $0.15, beating expectations for both and sending shares up sharply to a 52-week high.

Comments Off on Morning Headlines 8/14/24

News 8/14/24

August 13, 2024 News 2 Comments

Top News

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Global conglomerate Hearst will acquire healthcare workforce management software vendor QGenda in a deal that is valued at up to $3 billion.

Insiders say the deal gives seller Francisco Partners a 15x return on its eight-year investment.

QGenda will become part of Hearst Health, a network of businesses that includes First Databank, Zynx Health, and Homecare Homebase, among others.


Reader Comments

From Ephemeron: “Re: acquisitions. Your sponsors seem to get acquired frequently, often by another sponsor. Have you analyzed those transactions to determine why that might be?” I haven’t, because only insiders know the genesis of the M&A, although I generally assume that the seller has come to profitable terms with the buyer in what would be consider a successful exit. As far as correlation, I like to think (having no proof whatsoever) that companies who are mentioned on HIStalk, whether sponsor or not, draw attention from potential acquirers or might be more aggressively seeking it. I suppose a third possibility is that I have enough sponsors that it’s likely that the industry consolidation dart will eventually hit a given company’s bullseye. 


Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Acquisitions, Funding, Business, and Stock

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Medical device and equipment manufacturing company Stryker will acquire Care.ai, which specializes in smart healthcare facility and virtual care technologies. Stryker acquired healthcare communications technology vendor Vocera in 2022 for $3 billion. Care.ai co-founder and CEO Chakri Toleti sold his previous venture, HealthGrid, to Allscripts in 2018 for $60 million.

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The Federal Trade Commission shuts down HeHealth’s Calmara, a sexual health app that offered to help “all penis owners” who suspect they have an STD by letting them scan and submit photos for AI analysis. The $10 service was panned from the beginning for lack of medical evidence, poor AI training, and unconvincing privacy policies.

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Augmedix files what is likely its final quarterly report as a public company as it awaits closing of its $139 million acquisition by Commure: revenue up 27%, EPS –$0.16 versus –$0.12, falling short of analysis expectations for both. AUGX shares have lost 48% in the past 12 months, valuing the company at $111 million.

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CareCloud reports Q2 results: revenue down 4%, EPS $-0.14 versus –$0.37, exceeding estimates for both. CCLD shares are up 23% in the past 12 months, although down 39% from their mid-June high, valuing the company at $36 million.

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Insiders report that Veradigm has received bids for a potential sale of the company following its announcement that it is seeking strategic alternatives. MDRX shares are quoted on the over-the-counter market (OTCMKTS) following their February 2024 delisting by Nasdaq for failing to file financial reports due to accounting software problems.

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Doximity reports Q1 results: revenue up 17%, EPS $0.22 versus $0.15, beating expectations for both and sending shares up sharply to a 52-week high. DOCS shares are up 49% in the past 12 months, valuing the physician collaboration company at $6.6 billion.

Bankrupt Steward Health Care will sell its Stewardship Health physician group to a private equity-backed firm for a reported $245 million, subject to legal approvals. The acquiring entity, Nashville-based Rural Healthcare Group, was formed in 2022 and operates 17 clinics in North Carolina and Tennessee.


Sales

  • Ascension St. Thomas (TN) will make Suki’s AI healthcare assistant software available to its clinicians and second- and third-year internal medicine residents.
  • UChicago Medicine selects Loyal’s provider directory listings management software.
  • Indonesia-based PT Pertamedika Bali Hospital goes live on InterSystems TrakCare.

People

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Hippocratic AI names Amy McCarthy, DNP (Texas Health Resources) chief nursing officer.

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Hospital for Special Surgery (NY) will welcome Ashis Barad, MD (Allegheny Health Network) as its first chief digital and technology officer on September 10, when it also will promote Elizabeth Pearlman, MBA, MPH to CIO.


Announcements and Implementations

Innovaccer announces GA of AI-powered data and analytics solutions for government health organizations.

Telehealth platform vendor Caregility adds fall risk alerting for patient rooms, powered by AI-analyzed video.


Government and Politics

A UX pilot program reduces the number of clicks needed to send an email between VA and DoD staff at the Lovell Federal Health Care Center from 35-plus to just two, a feat the IT team believes bodes well for overcoming the challenges the facility is facing with its new, joint Oracle Health EHR. Prescription fulfillment, for example, has been hampered by what end users have deemed poor software functionality.

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US Air Force Colonel Thomas Cantilina, MD — deputy MHS Genesis functional champion at the Defense Health Agency and former chief health informatics officer — reflects on his time overseeing roll out of the EHR across DoD facilities as he prepares for retirement in October, noting that the entire project was more about change management than technology: “It’s easy to say, ‘If only the system did this,’ and get caught up in trying to achieve the ideal. It’s better to think, ‘How can we make what we have work a little better?’ You run into trouble when you search only for the perfect solution rather than work to improve upon what you have. Perfection is the enemy of getting better.”

Micky Tripathi, PhD, MPP explains in a blog post under ONC’s new name of Assistant Secretary for Technology Policy (ASTP) how HHS’s alignment policy will require the procurement processes that it funds to consider only technology that meets HHS standards in the interest of interoperability. 


Privacy and Security

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McLaren Health Care (MI) works to restore IT systems taken offline during last week’s ransomware attack, according to the health system’s August 12 update. While the majority of clinical services are running normally, some facilities are still diverting ambulances. Meanwhile, some McLaren employees (presumably those in non-patient-facing roles), complain that the health system has told them to use PTO or go without pay for their days missed while computers systems have been down.


Other

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Researchers find that emergency medicine physicians are sifting through more voluminous patient notes than ever, in some cases with a “War and Peace” length of 500,000 words.

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Missouri county commissioner Jason Withington, who spent 15 years as a Cerner system engineer, is not happy about Oracle’s handling of its Cerner acquisition.


Sponsor Updates

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  • Availity’s Growing Future Leaders group volunteers with The Giving Project at a local back-to-school pop-up shop, donating $680 worth of clothing for students in need.
  • Jade-Weser will implement Agfa HealthCare’s Orbis HIS across its hospital group in Germany.
  • Arcadia will present at Medicaid Enterprise Systems Conference 2024 August 14 in Louisville.
  • Artera will exhibit at the NACHC CHI & Expo Conference August 24-26 in Atlanta.
  • Ascom launches Telligence 7, the latest version of its nurse-call system for acute care.
  • Biofourmis publishes a new whitepaper, “Unlocking Hospital Capacity with Innovative Care at Home Strategies.”
  • Capital Rx releases a new episode of The Astonishing Healthcare Podcast, “Plan Sponsors Need a Source of Truth; Get Your Data Now & Find It, with Jeff Hogan.”
  • Consensus Cloud Solutions publishes a new whitepaper, “3 Reasons Healthcare Systems Should Invest in AI Technology Now.”

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 8/13/24

August 12, 2024 Headlines Comments Off on Morning Headlines 8/13/24

Francisco Partners to Sell QGenda to Hearst in a More Than $2 Billion Exit

Hearst, parent company of the Hearst Health network of businesses, will acquire healthcare workforce management software vendor QGenda from Francisco Partners in a deal valued at between $2 billion and $3 billion.

Stryker announces definitive agreement to acquire care.ai, a leading virtual care and ambient intelligence solutions platform

Medical technology company Stryker acquires Care.ai, which specializes in smart healthcare facility and virtual care technologies.

Augmedix Delivers 27% Revenue Growth for Second Quarter of 2024

Ambient AI medical software vendor Augmedix, which will soon be acquired by Commure, sees a 27% increase in Q2 revenue but ultimately misses analyst expectations on earnings and revenue.

Comments Off on Morning Headlines 8/13/24

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