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News 7/30/25

July 29, 2025 News 8 Comments

Top News

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Ambience Healthcare raises $243 million in a Series C funding round.

The company offers AI-based clinical documentation, coding, and workflow support.


Reader Comments

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From Eulalia: “Re: USCDI Version 6. Removes name to use, pronouns, sexual orientation, gender identity, and sex parameter for clinical use. I don’t understand this. Healthcare organizations exist to serve patients who come in all sorts of shapes, sizes, colors, and even sexual orientations. To force ALL people into either a male or female definition does a disservice to the patients we serve. Why do the feds get to dictate this? What clinical or administrative purposes does it serve? Also, name to use has nothing to do with sexual orientation as people often use a name other than their legal name and would prefer to be called by that name. Ask my Aunt Eulalia.”

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From Former Epic Employee: “Re: ICE. Has issued an RFI for an EHR. Who on earth would be willing to bid for this PR nightmare?” An RFI attachment says that ICE Health Service Corps uses EClinicalWorks for its EHR and dental systems and Fusion Health for pharmacy and MAR. The new system must integrate with other DHS platforms, which raises potential HIPAA flags. It also includes an “optional surge support” requirement, presumably to support spikes in detainee count. Vendors may balk that the government gets unlimited rights to their source code.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Release-of-information services vendor HealthMark Group announces new funding from private equity firm TA Associates.

Risk-based contracting software vendor Arbital Health raises $31 million in a Series B funding round.


Sales

  • ChristianaCare (DE) will offer pregnant and postpartum patients mental healthcare support and educational resources using technology from NeuroFlow.
  • HealtheConnections will use technology from PointClickCare to provide Statewide Encounter Alerts for the Statewide Health Information Network for New York.

People

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Matthew Tuck, MBA (NextGen Healthcare) joins Candescent as SVP of digital strategy management.

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Suki names Kevin Wang, MD (Apree Health) chief medical officer, and Vikram Khanna, PhD (Innovaccer) chief customer officer.

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Aaron Gani, MS, MBA (RealizedCare) joins Centene as SVP of enterprise technology platforms and technology advancement.


Announcements and Implementations

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A new KLAS report finds that healthcare organizations are viewing nurse and staff scheduling tools as keys to employee satisfaction.


Government and Politics

Australia’s TGA, the country’s counterpart to the US’s FDA, will evaluate whether AI-powered medical scribes qualify as regulated medical devices, citing their potential to suggest diagnoses or treatments rather than simply summarize visits.


Sponsor Updates

  • The American Telemedicine Association releases a new episode of its “Health. Virtually. Uncensored.” podcast featuring AvaSure Chief Clinical Officer Lisbeth Votruba, RN.
  • CTG publishes a new client success story titled “CTG Legacy Application Support Accelerates Health System’s Migration to Epic Beaker.”
  • AdvancedMD adds EirSystems to its integration marketplace.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
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Sponsorship information.
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Morning Headlines 7/29/25

July 28, 2025 Headlines Comments Off on Morning Headlines 7/29/25

TA Invests in HealthMark Group to Support the Next Phase of Growth

HealthMark Group, which offers release-of-information services, announces new funding from private equity firm TA Associates.

Floe Health Launches to Power Intelligence at Every Patient Touchpoint

Healthcare AI startup Floe Health launches to help providers automate and manage patient engagement between visits.

Mayo Clinic deploys NVIDIA Blackwell infrastructure to drive generative AI solutions in medicine

Mayo Clinic implements advanced computing infrastructure from Nvidia to accelerate AI foundation model development for pathology, drug discovery, and precision medicine.

Comments Off on Morning Headlines 7/29/25

Curbside Consult with Dr. Jayne 7/28/25

July 28, 2025 Dr. Jayne 5 Comments

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Several people have asked for my opinion about Bee, which Amazon is acquiring. The company makes the Pioneer, a wearable that records and transcribes your day. It captures not only what you say, but also the conversations of those around you. It tries to entice users by providing summaries of the day, reminders, and other suggestions from within its companion app.

Unsurprisingly, the solution also requests permission to all of the user’s info, including email, contacts, location services, reminders, photos, and calendars in an attempt to create “insights” as well as a history of the user’s activities.

The device costs $50, which can be avoided by using the Apple Watch app, and then a $19 per month subscription on top of that. The solution uses a mix of large language models to operate, including ChatGPT and Gemini.

A quick visit to my favorite search engine pulled up a number of pages that mention the device. Some reports say that it isn’t able to differentiate between the wearer’s conversations and what they were watching on TV or listening to on the radio.

I wasn’t surprised at all to hear that significant privacy concerns have been expressed. The company keeps transcripts of user data, although it doesn’t store the audio. I laughed out loud when I read quote from an Amazon spokesperson who said that Amazon “cares deeply” about user privacy and plans to give users more control over how their data is used after acquiring the startup.

Along with anyone who has had to go through multiple levels of annoying menus (that seem to change regularly) while trying to rein in their Alexa device, I’m not buying it. Although Amazon claims to not sell customer data to third parties, they have plenty of uses for it in-house. Anyone who visits Amazon can see how their targeted marking winds up in different places.

Putting on my end user hat, I have to say this is one of the more ridiculous tools, offerings, or solutions that I’ve seen. However, there must be a huge number of people who disagree with me, because if it weren’t a potential moneymaker, I don’t think Amazon would be acquiring it.

What if the user is located in a two-party consent state and is now recording conversations without notifying the other parties? I found a funny video about the device, where Wall Street Journal reporter Joanna Stern said it “turns you into a walking wiretap.” She also asked the device to do an analysis of her use of swear words over the course of the month and shared her statistics in a funny recap.

The company’s website plays a pretty mean game of buzzword bingo. Examples: “turns your moments into meaning”and ”earns and grows with you” as it “sits quietly in the background, learning your patterns, preferences and relationships over time, building a deeper understanding of your world without demanding your attention.”

The website shows an example of a user and their team “discussing ideas for the next product release.” That’s right, you can wear it to the workplace and have it collect all the company’s intellectual property over the course of the business day. I’m betting that most company’s employee handbooks don’t have language that addresses this. If I were in the corporate compliance department of anywhere with employees, I’d be sending out a memo ASAP.

The website also gives examples of how the device and its app can dispense parenting advice and manage issues such as “dealing with resistance to potty training and handling emotional outbursts.” I’m sure that pediatricians and family physicians will be thrilled to review the device’s recommendations at well-child visits (sarcasm intended) along with everything else they need to cover.

The website also had the device’s terms and conditions, which were 10 printed pages long. Here are some of my favorite highlights:

  • By accessing the device, you agree that you have read, understood, and agree to be bound by all the terms, which can be unilaterally altered at any time and for any reason. The company will alert users simply by updating the “last updated” date on the terms page, and users “waive any right to receive specific notice of each such change” and accept the “responsibility to periodically review these Legal Terms to stay informed of the updates.”
  • Bee specifically calls out in the second paragraph that it offers no HIPAA protection.
  • The user accepts the responsibility to be compliant with any applicable laws or regulations and agrees to terms regarding the collection of data with respect to minors.
  • Users are prevented from disparaging the company or its services.
  • Users agree not to use information obtained “in order to harass, abuse, or harm another person.”
  • Users agree not to “harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.” The use of the word “annoy” caught my attention, since I can’t imagine an employee engaged in customer service or support who doesn’t find at least some percentage of the users with whom they interact to be annoying.

I found some user comments on Reddit and the following phrases were some of my favorites:

  • I made the mistake of using the app to retrain my voice, and since then it doesn’t think I’m EVER talking, everything I say is recorded as “unknown”. So instead of thinking other people were me, now I’m not even me.
  • While the little convo summaries are often amusing, now I am trying to figure out how this thing is supposed to be useful.
  • Users accused the system of “trying to gaslight me.” Some of us get enough of that in our daily lives, so we don’t need an AI tool to contribute as well.

The website says the device is sold out, although the company is taking back orders and plans to ship new units by September. That means either their marketing team is trying to create some FOMO (fear of missing out) or that lots of people are ready to take the plunge, privacy be damned.

What do you think about the Bee Pioneer? Would you consider wearing one? Are you taking steps to specifically ban it and similar devices and applications from your workplace? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 7/28/25

July 27, 2025 Headlines Comments Off on Morning Headlines 7/28/25

US Health, Tech Officials to Launch Data-Sharing Plan

HHS Secretary Robert F. Kennedy Jr. and CMS Administrator Mehmet Oz will reportedly meet with tech executives Wednesday to seek vendor support for patient data sharing.

Regulatory Accelerator

The FDA releases the Regulatory Accelerator, which provides digital health innovators with resources to help bring their product to market.

Philips announces collaboration with Epic to enhance ambulatory cardiac monitoring

Philips will integrate its cardiac ambulatory monitoring and diagnostics services with Epic’s Aura diagnostics data-exchange platform.

Comments Off on Morning Headlines 7/28/25

Monday Morning Update 7/28/25

July 27, 2025 News 1 Comment

Top News

HHS Secretary Robert F. Kennedy Jr. and CMS Administrator Mehmet Oz will reportedly meet with tech executives Wednesday to seek vendor support for patient data sharing.


Reader Comments

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From Oracle of Delphi: “Re: Oracle Health. A Redditor posted a screen shot of this comment from SVP Suhas Uliyar.” Larry Ellison’s healthcare minions are long on swagger and short on results. His provider-side guy (Chairman David Feinberg, former weeks-long Cerner CEO and leader of two Epic-using health systems) has been reduced to glad-handing and spending his golden parachute. Suhas’s entire healthcare background consists of a few months of chatting with health system C-suiters from his corner office at a company for which healthcare is a minor focus. Maybe he genuinely believes that Oracle Health can claw back customers who are still recovering from the cash and organizational stress that they judged was worth it to put Cerner in their rearview mirror. His thing is mobile and AI, so he’s betting that click reduction will provide a business case for former Cerner customers to return to the fold. I’ll make my own bold prediction: he’ll move on to his next Oracle suit job without seeing a single Epic displacement.


HIStalk Announcements and Requests

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Poll respondents aren’t convinced that pharma-sponsored telehealth doctors should issue prescriptions without reviewing the medical records of patients they have never met.

New poll to your right or here, as suggested by a reader: Health system IT leaders: How do you anticipate that your next budget will compare to this one? The simple answer choice could be nicely enhanced by adding a poll comment after you vote.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


People

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Cottage Health hires Ganesh Persad, MSBI (Emory Healthcare) as VP/CIO.

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Michael Matthews (Yale New Haven Health) joins Northwell Health as VP of enterprise digital solutions.

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John K. Wild, Jr., who took over his father’s JJWild business that sold hardware to Meditech and later moved into Meditech consulting, died Tuesday. He was 80.


Government and Politics

The FDA releases the Regulatory Accelerator, which provides digital health innovators with resources to help get their product to market.


Sponsor Updates

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  • WellSky’s summer interns volunteer at Kansas City Hospice House.
  • FinThrive releases a new infographic outlining the timeline and impact of key healthcare policy provisions included in the One Big Beautiful Bill Act.
  • Altera Digital Health makes Sunrise 25.1 generally available to the UK healthcare market.
  • A new Black Book Research study finds that clinicians benchmark AI tools on diagnostic accuracy, workflow support, and patient communication effectiveness.
  • Nordic releases a new “Designing for Health” podcast episode featuring Brandy Parker.
  • Redox releases a new episode of its “Shut the backdoor” podcast titled “A Bitter Pill – How Ransomware is Crippling Hospitals.”
  • The ACHE “Healthcare Executive” podcast features RLDatix President of Patient Experience Solutions Ty Allen.
  • Sonifi Health releases a new e-book titled “Trusted technology for new construction.”
  • Symplr announces its first academic partnership with University of North Carolina Wilmington.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 7/25/25

July 24, 2025 Headlines Comments Off on Morning Headlines 7/25/25

ASTP/ONC Standards Bulletin 2025-2

ASTP/ONC releases USCDI v6 with new data elements that include implantable medical device UDI, portable medical orders, facility address, care plan, date of onset, and family health history.

GovCIO, a Welsh, Carson, Anderson & Stowe Company, to Acquire SoldierPoint Digital Health, LLC

Government IT firm GovCIO acquires SoldierPoint Digital Health, which provides virtual care services to veterans through the Veterans Health Administration’s Office of Connected Care.

As ambient scribes face off, Doximity lures doctors with a free option

Doximity launches an ambient documentation solution that is free to clinicians, though not integrated with EHRs.

DHS and HHS among federal agencies hacked in Microsoft Sharepoint breach

White House officials confirm that several government agencies including HHS and its National Institutes of Health and the Department of Homeland Security have been impacted by the Microsoft Sharepoint cyberattack.

Comments Off on Morning Headlines 7/25/25

News 7/25/25

July 24, 2025 News Comments Off on News 7/25/25

Top News

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Healthcare payments software vendor Waystar will acquire Iodine Software, which offers mid-revenue cycle solutions, for $1.25 billion.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.

 

We helped Praia Health put on a strong webinar this week titled “Innovating the Consumer Experience Beyond the EMR with Open Standards.” I noticed that presenter David LaBine from Providence has some cool guitars hanging behind him, maybe a Super Strat-style shredder and possibly a 1960s-era Teisco-style classic from Japan (he’s a band guy, per light Google stalking). All of the presenters held my attention, which is saying something. Praia’s founder and CEO is industry veteran Justin Dearborn, whom I interviewed a few months ago.


Acquisitions, Funding, Business, and Stock

Informa’s half-year report notes that it has moved the HIMSS business, includes its conferences, from Informa Markets to Informa Connect, suggesting a shift in focus from large B2B conferences to year-round content and community engagement.


Sales

  • Hospital for Special Surgery will implement Abridge’s ambient documentation system.

People

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Virtual cancer care provider Reimagine Care hires Ann Stadjuhar (Decimal.health) as chief growth officer.

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Avel ECare hires Martainn Lenhardt, MBA (Lyric) as CFO.

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Neil Gomes, MSEd, MMS, MBA (AmeriHealth Caritas)  joins Avia as EVP of insights and advisory services.


Announcements and Implementations

Doximity launches an ambient documentation solution that is free to clinicians, but not integrated with EHRs. 

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HL7 publishes the first FHIR standards for SMART health cards and links. Sample use cases are:

  • Being able to present paper or digital proof of vaccinations that can be verified with the included QR code.
  • Sending a member ID to a provider.
  • Sending a link to a child’s school that allows them to review and verify their vaccination history.
  • Providing a ticket to allow retrieving lab results.
  • Authorizing a provider to time-limited or ongoing access to an individual’s medical data, including search capability.
  • Scanning a prescription container to retrieve details.

The American College of Surgeons will work with Epic to automate the capture of surgical data from its EHR that can be sent in near real time to ACS’s quality programs and surgical registries.

ASTP/ONC releases USCDI v6. New data elements include implantable medical device UDI, portable medical orders, facility address to allow tracking quality by service location, care plan, date of onset, and family health history.

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The American Hospital Association will educate groups about a postpartum hemorrhage risk assessment toolkit that Epic developed as a point-of-care feature in its Stork obstetrics module.

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A new KLAS report on health tech staffing finds that three-fourths of responding organizations will either maintain or expand their use of contracted resources. The highest staffing need is for EHR projects and implementations. The chart above shows the 10 most commonly reported go-to firms.


Sponsor Updates

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  • Healthcare IT Leaders sponsors and the Boston Children’s Hospital Corporate Cup.
  • FinThrive offers a new checklist titled “Turn Claim Denials into Approvals: 5 Steps for Success.”
  • DrFirst shares the results of a new survey on advance care planning.
  • RLDatix names Nicki Dexter chief people officer and Paul Sanders president of the UK and Ireland.
  • Altera Digital Health adds the new Sunrise Health Record intelligent faxing solution to its Sunrise 25.1 EHR.
  • Cardamom will host an Epic UGM networking event August 19 in Madison, WI.
  • Optimum Healthcare IT becomes a services deployment partner for Workday Contract Lifecycle Management.
  • First Databank names Alan Portnoy and Tiffany Abraham product managers and Nicholas Melson strategic account manager.
  • Health Data Movers will host an Epic UGM networking event August 20 in Madison, WI.
  • Clearwater will integrate Google Threat Intelligence with its managed security services and operations center solution.
  • Impact Advisors congratulates Baptist Health – Central Alabama on a successful Workday implementation.
  • Inbox Health announces that Veradigm has selected it as its app of the month.
  • The Pharmacy Quality Alliance names Inovalon VP of Research Science and Advanced Analytics Christie Teigland, PhD to its Measure Concept Advisory Group.
  • InterSystems will support the 2025 Run to Home Base supporting veteran and family care July 26 at Fenway Park in Boston.
  • Kyruus Health’s Reach listings and reputation management solution now enables listings to display across Bing Places for Business, Google Business Profiles, and 100 health plan brand websites.

Blog Posts

Sponsor Spotlight

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Effective cybersecurity demands not only visibility into threats, but also the ability to tap into the intelligence around these threats to understand and derive the best course of action in real time when they are detected. By embedding the latest and most robust threat intelligence commercially available into our Managed Security Services and Security Operations Center, Clearwater gives clients the insight and agility they need to outpace attackers. This includes predictive intelligence that enables Clearwater to take precautions to help block threats targeting healthcare organizations. Learn more about Clearwater’s Enhanced Threat Intelligence Service. (Sponsor Spotlight is free for HIStalk Platinum sponsors).


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Comments Off on News 7/25/25

EPtalk by Dr. Jayne 7/24/25

July 24, 2025 Dr. Jayne Comments Off on EPtalk by Dr. Jayne 7/24/25

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JAMA Network Open recently published an Original Investigation titled “Patient Care Technology Disruptions Associated With the CrowdStrike Outage.” The UCSD authors found disruptions at 759 of 2,200 hospitals during the July 19, 2024 outage, with 239 of them being internet-based services that support direct patient care. These included patient portals, imaging and PACS systems, patient monitoring platforms, laboratory information systems, documentation platforms, scheduling systems, and pharmacy systems. The authors conclude that facilities should proactively monitor the availability of critical digital health infrastructure as an early warning system for potential adverse events.

The journal has had some great informatics articles recently, and also ran this one looking at the use of AI tools in intensive care units. A systematic review of 1,200 studies found that only a fraction (2%) made it to the clinical integration stage. There were also significant concerns about reporting standards and the risk of bias. The authors conclude that changes are needed in the literature looking at clinical AI, moving from a retrospective validation approach to one where investigators are focused on prospective testing of AI systems and making them operational. The study focused on systems used in adult intensive care units and I suspect that far fewer studies are done that look at the pediatric population, so that may be an area of opportunity as well.

From Savannah Banana: “Re: stadium naming rights. I saw an article about a city pushing back on a hospital buying stadium naming rights and of course it made me think of you.” Mayor Weston Wamp of Hamilton County, TN takes issue with Erlanger Hospital spending money on naming rights for the stadium that is used by the Chattanooga Lookouts “at a time of severe nursing shortages and quality of care concerns.” He calls the decision “hard to explain” and goes on to say, “As feared, it appears the stadium will be a drain on our community’s resources for years to come. Before I was elected, the Lookouts convinced city leaders to give the team all revenue from naming rights on this publicly owned facility. Now, in a sad twist, our local safety net hospital will be footing the bill for the Lookouts $1 million annual lease payment.”

The health system defended the deal, saying that “it allows our system an unparalleled opportunity to reach our community in new and exciting ways in a competitive market.” I still don’t understand how these naming deals generate revenue for hospitals and health systems, especially in regions where patients select hospitals based on the rules dictated by their insurance coverage rather than by their own personal choice or the influence of advertising. If some of our readers have insight, feel free to educate me.

Miami’s Mount Sinai Medical Center becomes the first health system to implement a Spanish-language version of Epic’s AI-powered Art (Augmented Response Technology) tool. Art helps process the growing volume of patient portal messages that are sent to care teams every day and creates drafts of suggested replies. The system has been available in English since 2023 and many of my colleagues who have used it consider it a game changer. I’ve seen it demoed multiple times but I’ve not personally been on either end of it since my personal physicians haven’t adopted it yet. I’m curious to hear the patient perspective, whether you know for sure your clinician is using it or whether you just suspect they are.

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People are talking about Doximity’s free GPT. I tried it once awhile back, but I can’t remember if I was impressed by it. I received an email from them today inviting me to review an AI-generated professional bio for potential inclusion on my profile. I hope they’re not using the same GPT for their clinical tool, because what I saw with the profile was seriously underwhelming. It pulled the wrong name of the hospital where I completed residency, which it said was “preceding” my graduation from medical school. It ignored my recent achievements and publications and instead highlighted a letter to the editor that I wrote to a journal more than 20 years ago. I clicked the “don’t add” button on the entire thing. While I was on the site, I took the opportunity to check out their GPT again.

I asked it a fairly straightforward clinical question that is encountered in every hospital every day, asking for the initial steps needed to manage a particular condition. The first sentence of the response had me chuckling since it told me the first step was to recognize that the condition was present. Although not an inaccurate statement, it certainly wasn’t what I was expecting. The primary reference listed was from 2018 and there have been significant advances in management of the condition since then. I asked the question again and specified a pediatric patient and it failed to link any references. Based on those factors, I can say that I’m officially underwhelmed.

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As we approach the end of the summer travel season, I spent some time at a continuing education seminar that covered travel health. As one would expect, a lot of the content that was presented covered vaccinations and other forms of prevention, as well as a review of the most common diseases. As someone who focused primarily on clinical informatics these days, I admit I wasn’t current on the status of some of the longer-known diseases, but I held my own in the discussions of those that have appeared more recently. Malaria and dengue lead the pack, with cholera and tuberculosis both making a comeback in recent years. Rounding out the rest of the list are Zika, measles, Chikungunya, Polio, yellow fever, typhoid, and rabies. It was a good reminder that regardless of how advanced we think medicine has become, there are plenty of things that can still get us in the great outdoors.

Have you ever had a travel medicine consultation prior to a trip? Did you find it valuable? Leave a comment or email me.

Email Dr. Jayne.

Comments Off on EPtalk by Dr. Jayne 7/24/25

Morning Headlines 7/24/25

July 23, 2025 Headlines Comments Off on Morning Headlines 7/24/25

Waystar to Acquire Iodine Software, Accelerating the AI-Powered Transformation of Healthcare Payments

Healthcare payments company Waystar will acquire clinical intelligence solutions vendor Iodine Software for $1.25 billion.

Aidoc Secures $150M for CARE, its Healthcare Foundation Model, to Transform Clinical Decision-Making for 100 Million Patients

Aidoc raises $150 million in funding, increasing its total to $370 million.

CaringAI Launches Voice-Based Dementia Care Platform, Appoints Dr. Stephanie Ruth Young as Clinical Research Advisor

CaringAI launches to offer providers AI-powered dementia assessment, care planning, and care management solutions.

Comments Off on Morning Headlines 7/24/25

Healthcare AI News 7/23/25

News

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OpenAI CEO Sam Altman says that while he expects AI to eliminate entire job categories, he wouldn’t trust it for medical issues. He told banking conference attendees, “ChatGPT today … is a better diagnostician than most doctors in the world, yet people still go to doctors … maybe I’m a dinosaur here, but I really do not want to entrust my medical fate to ChatGPT with no human doctor in the loop.”

A University of Michigan poll of people over 50 finds that only 14% have used AI to obtain health-related information. Nearly half of those said that human interaction would have been better.

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Qualifacts adds AI workflow tools to its behavioral and human services EHRs. The enhancements are free to existing customers.

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Kims Hospitals in India launches AI-equipped, 5G-enabled ambulances that connect directly to EDs, allowing treatment to begin in transit during the “golden hour” for trauma, cardiac arrest, and stroke.


Business

Amazon will acquire Bee, which offers a $50 AI-powered wristband that listens to conversations and generates summaries, to-do lists, and reminders.

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Aidoc raises $150 million in funding, increasing its total to $370 million.


Research

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A researcher finds that large language models have stopped adding disclaimers to their responses that relate to medical issues, such as “My child’s lips are turning blue. Should I call 911?” Experts have observed that users are working around ChatGPT’s reluctance to analyze X-rays or blood work by saying that the images are from a movie script or school assignment.


Other

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Provider Net EHR Experience scores at University of Iowa Health Care increased by 31.7 points after adopting the Evidently EHR summary tool.

A Wall Street Journal report describes how ChatGPT fueled a man’s delusions and mania by validating his belief that he had discovered a way to bend time. It also assured him that he was not experiencing mental health issues, explaining that “crazy people don’t stop to ask, am I crazy?” His mother later found the chat session and asked ChatGPT what went wrong, where it acknowledged that it had responded poorly and gave him the illusion of trusted companionship.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

This Week in Health Tech 7/23/25

July 23, 2025 This Week in Health Tech Comments Off on This Week in Health Tech 7/23/25
LinkedIn weekly 072325 - Copy
Comments Off on This Week in Health Tech 7/23/25

Morning Headlines 7/23/25

July 22, 2025 Headlines Comments Off on Morning Headlines 7/23/25

Senate Committee Approves FY 2026 MilCon-VA Appropriations Bill

The Senate Appropriations Committee approves a bill that allocates $3.5 billion to the VA to restart its Oracle Health implementation.

Humana Accelerates Efforts to Eliminate Prior Authorization Requirements to Ensure a Faster, More Seamless Process

Humana announces several initiatives to streamline prior authorization processes, including completing at least 95% of electronic prior authorization requests within one business day.

Charta Health Raises $22 Million Series A to Rebuild the Backbone of Healthcare Operations with AI

AI-enabled chart review software vendor Charta Health raises $22 million in a Series A funding round.

Comments Off on Morning Headlines 7/23/25

News 7/23/25

July 22, 2025 News Comments Off on News 7/23/25

Top News

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The Senate Appropriations Committee approves a bill that allocates $3.5 billion to the VA to restart its Oracle Health implementation.

The committee also approved $5.9 billion for the VA’s ongoing IT costs.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


People

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Laizer Kornwasser, MBA (Teladoc Health) joins DrFirst as CEO.

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RLDatix names Walter Loiselle (Success Consulting Partners) SVP of global operations.

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Ethan Berke, MD, MPH (Optum) joins Teladoc Health as chief medical officer and SVP of integrated care.

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Vizient names Arun Ramasubramanian (Optum) president of its Data and Digital business unit.

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Alera Health promotes Jose Castillo, MBA to CIO and Deb Aldridge, RN to chief network officer.


Announcements and Implementations

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Campbell County Health (WY) goes live on Epic. The implementation, first announced in 2021, was delayed several times as the hospital worked to gain firmer financial footing.

Patterson Health Center (KS) rolls out Oracle Health CommunityWorks and Clinical AI Agent technologies.

Slingshot AI launches Ash, an AI therapy app, along with additional Series A funding that brings its total to $93 million.

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A new KLAS report on public cloud providers finds that cloud usage by health systems is widespread, but 40% of responding organizations still have at least 90% of their infrastructure on premises. Microsoft Azure is most commonly used, but AWS is seen as offering stronger value and healthcare expertise. The chief use case is EHR migration, primarily Epic.


Government and Politics

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CMS will hire 100 employees at its Innovation Center, which was established in 2010 to develop and pilot new care delivery and payment models. The center is reportedly looking for economic, clinical, and data subject-matter experts.

Lovell FHCC, which is jointly operated by the VA and Department of Defense, reports that it has increased lung cancer screenings by 75% since implementing population health outreach using Oracle Health’s wellness registry.


Other

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RWJBarnabas Health’s Jersey City Medical Center will use Dimer Health’s remote patient monitoring and virtual care services during a six-month pilot designed to reduce readmissions and ER visits for 500 uninsured patients.

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This is one of the lamer uses of ChatGPT that I’ve seen.


Sponsor Updates

  • FinThrive publishes a new master claims denial checklist for patient access leaders.
  • “The Harry Glorikian Show” podcast features Arrive Health CEO Kyle Kiser in an episode titled “Kyle Kiser is Using AI to Make Your Patient Experience Better.”
  • Black Book Research identifies 14 federal policy shifts threatening US health systems in the coming year.
  • Capital Rx names Zachary Brunko formulary operations clinical pharmacist.
  • Altera Digital Health launches Sunrise Health Record, an intelligent faxing solution to support HIM deficiency management.
  • Linus Health will present at the Alzheimer’s Association International Conference in Toronto July 27-31 and will demonstrate its AI-powered digital cognitive assessment solutions.
  • Censinet releases a new episode of its “Risk Never Sleeps” podcast titled “The Code to Care: The CISO Will See You Now, with Anahi Santiago, Chief Information Security Officer at ChristianaCare.
  • The “CISO Core Podcast” features Clearwater VCISO Michiel de Bruin in an episode titled “Bridging the Gap between CISOs and Business People.”
  • Direct Recruiters promotes Ben Shamis to managing director and Danny Myeroff to managing partner.

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Comments Off on News 7/23/25

Morning Headlines 7/22/25

July 21, 2025 Headlines Comments Off on Morning Headlines 7/22/25

CMS Innovation Center plans hiring spree after cuts

CMS is reportedly looking to hire 100 employees at its Innovation Center, which was established in 2010 to develop and pilot new care delivery and payment models.

TechMatter Acquires DoctorPapers to Expand Its Healthcare RCM Footprint

Health IT services and staffing company TechMatter acquires billing, coding, and virtual staffing vendor DoctorPapers.

Hackensack Meridian Health Names Dr. Joel Klein, Renowned Physician and Technology Executive, as Chief Digital Information Officer

Joel Klein, MD (University of Maryland Medical System) will join Hackensack Meridian Health (NJ) in September as chief digital information officer.

Comments Off on Morning Headlines 7/22/25

Curbside Consult with Dr. Jayne 7/21/25

July 21, 2025 Dr. Jayne 1 Comment

Mr. H is running a poll that asks, “Is it ethical for doctors to prescribe the drugs of their pharma sponsors to people who seek specific treatments?” He also posed a couple of follow-up questions, such as “Would you choose as your PCP a doctor who will prescribe whatever a drug company pays them to, even with minimal information about their patients?” and “Is a drug safer just because it can be sold only with a prescription, especially since prescribing might be nearly automatic and the same item might be sold safely over the counter everywhere else in the world?”

I like the response choices that Mr. H included in the poll. I thought I would go through them and add a few of my thoughts on those as well as the follow-up questions.

No. The patient should see their regular doctor. As a primary care physician, I agree with this one in my heart. Unfortunately, I can’t agree with it in my head, because a large number of people in the US simply don’t have a “regular doctor.”

According to my favorite search engine, approximately one-third of people in the US lack primary care physicians, and about a quarter of those are children. Although children can’t be expected to understand the importance of having a medical home and generally don’t have the capacity to arrange for their own care, those factors apply to a lot of adults that I encounter. Once they realize they need a “regular doctor,” they find out that it takes months to get an appointment to see one, which leaves them in the lurch. It’s easy to turn to retail clinics, online clinics, or physician groups that have been specifically formed to prescribe drugs or order tests offered by a particular for-profit entity.

No, unless they review the patient’s medical records. It’s always important to understand the history of a patient you’re treating in addition to their current health status. For example, you don’t want to prescribe the majority of estrogen-containing products to a patient who has had estrogen receptor-positive breast cancer. If you didn’t review the records, you might not know that, especially if the patient didn’t offer the specific information about her tumor.

I’ve worked as a telehealth physician for the large national telehealth companies. Most of the time in those situations, you don’t have the patient’s records. You might have a history that the patient has populated, but due to the nature of the workflow (filling out that history is standing between the patient and their visit), sometimes the histories are less than comprehensive. Also, patients sometimes omit things from the history in an attempt to get a specific treatment, and without being able to see their longitudinal records, you might miss those facts.

No. It drives costs up for everyone. This response is currently scoring rather low, but it’s an important one. Some of the diagnostic testing that is offered through these sponsor-focused programs can be wasteful as well as inappropriate. There’s a reason that screening tests have to go through a rigorous review in order to be formally recommended. Data has to show that they are not only safe and effective, but that screening large populations is cost effective.

In looking at some of the drug-related telehealth programs, available generic drugs are often equally effective as those that are manufactured by the program sponsor. You can bet that providers in the panel aren’t going to be prescribing those. If insurance is paying for the medications, this approach drives up costs for everyone. If the patient is paying out of pocket, not so much, but there’s still an overall societal cost.

No. It’s a prescriber lawsuit waiting to happen. I’m a little on the fence about this one. There’s a difference between outright malpractice and offering a treatment that might be safe and effective but not the ideal treatment for a particular patient. One of the things that physicians are encouraged to do is to take the personal preferences and cultural beliefs of our patients into practice before entering into shared decision-making with them.

If that sounds like a mouthful, that’s because it is. You’re not going to get that approach when you’re having an asynchronous, questionnaire-based visit with a physician who has no idea what you believe or value or how to meet you where you are.

Yes. It’s legal and what patients want. I’m going to channel millions of parents of teenagers here. My first thoughts were, “Just because it’s legal doesn’t make it the right thing to do” and “I want a lot of things, but that doesn’t mean I get all of them.”

I’ve treated many patients who think they want something. But when the risks and benefits are adequately explained, it turns out they really don’t want those things at all. I’m sure some program-employed telehealth physicians out there are committed to explaining the pros and cons. But I also suspect that they won’t last long in that model if they aren’t prescribing the target product, treatment, or intervention.

Of course, this happens during in-person visits as well. I once worked for an urgent care with in-house pharmacy and we were strongly encouraged to write lots of scripts to treat patient symptoms. Some of the drugs we were encouraged to prescribe had little value beyond that of placebo, so I simply didn’t do it. Still, there was a lot of pressure to do so, and I suspect that many of my colleagues just gave in.

Not sure, but it’s puzzling that doctors do this. I see a conversation about this nearly every day across the physician online forums I follow. A lot of reasons are cited for working in these models. Among them: burned out physicians or those leaving toxic practices who might be working through a non-compete situation; physicians who are fully employed but need extra money to cover their student loans, especially since some of the loan repayment programs just got unilaterally modified; and physicians who made poor financial choices and now need to make more to prepare for retirement.

I rarely see anyone say that they’re doing it because they like the product or service that they are ordering. Or that they feel that they are satisfying a clinical need that would otherwise be unmet.

As for Mr. H’s follow-up questions, I’d be skeptical about choosing a primary care physician who will prescribe whatever a company pays them to order, even with minimal patient information. It’s hard enough to practice good primary care without having undue influences coming between the patients and our good judgment.

As for whether a drug is safer because it’s available by prescription, I’d say it depends. Some drugs require a prescription in the US and not in other countries, and for the majority of them, I think they would be OK to go non-prescription in the US.

However, it’s important to understand the environment in which those drugs are non-prescription in other countries. Patients may have higher health literacy and a greater sense of personal responsibility in other countries. Also, I’ve experienced pharmacists in other countries who are more accessible to counsel patients about these selections. 

Plenty of substances are regulated differently in other countries than they are in the US (don’t get me started on why the rest of the world has better sunscreen products than we do) and it’s just overall a different environment in those countries. Not to mention that the presence of universal healthcare everywhere else provides a safety net for patients who don’t get the desired outcomes from self-treatment.

It will be interesting to see the final poll results when they come in. Feel free to leave a comment when you vote on the poll, and as always, you are welcome to leave a comment here or email me.

Email Dr. Jayne.

Readers Write: The Multi-Million Dollar Transformation Opportunity Healthcare Loves to Hate: Application Rationalization

July 21, 2025 Readers Write Comments Off on Readers Write: The Multi-Million Dollar Transformation Opportunity Healthcare Loves to Hate: Application Rationalization

The Multi-Million Dollar Transformation Opportunity Healthcare Loves to Hate: Application Rationalization
By Amy Penning

Amy Penning is senior application analyst at CereCore.

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Rationalize your applications, they say. It will lead to cost savings, streamline your portfolio, and release resources for innovation and technological advancement.

So why do we groan at the idea of starting an application rationalization effort? Immediate reactions to AppRat, as it is commonly called, are often due to the complexity of the work and lack of employee bandwidth to complete the work thoroughly. AppRat is often deemed a “not now, but maybe later” task that is driven by bigger strategic moves like M&A, cloud migration, and EHR implementations, further complicating these mission imperatives, adding to their timelines, and increasing their cost.

Consider these points about all there is to gain from having full visibility into your application portfolio before, rather than during, another strategic undertaking at your organization.

Application Sprawl is Expensive and Risky

Over time, even the most well-managed IT environments accumulate technical debt. Siloed purchasing, legacy systems, and shadow IT can create a bloated application portfolio that could:

  • Drain IT support resources.
  • Increase cybersecurity risk.
  • Inflate licensing and maintenance costs.
  • Complicate integration and data governance.
  • Impact patient safety.

Application sprawl quietly erodes operational efficiency and financial flexibility, with the most significant impact observed at small to mid-sized hospital systems. However, application rationalization as a strategic lever introduces efficiencies through the elimination of overspending on resources and duplicated functionality.

Why AppRat Is a Strategic Lever, Not Just Cleanup

Too often, we think of AppRat as a “someday” project, something to tackle after the dust settles from a major initiative. But done right, it can:

  • Fund transformation by freeing up capital that is tied to redundant or underused systems.
  • Accelerate innovation by simplifying the IT landscape and enabling faster adoption of technology.
  • Improve clinician experience by reducing system fragmentation and login fatigue.
  • Streamline training and support by setting up your organization with enterprise standards versus siloed applications.
  • Strengthen security posture by eliminating outdated or unsupported applications.

AppRat’s Anticipated Impact on Operations

I have led programs that decommissioned as many as 30% of an organization’s applications over five years, resulting in savings of as much as $70M. Given the value of resources that can be redirected to patient care, staff development, and digital innovation, the potential impact of an AppRat initiative is even higher.

Timing Is Everything, But So Is Framing the Purpose and Value of AppRat

Timing matters. No one wants to launch AppRat during a go-live or construction phase. But waiting for the perfect time often means that it never happens. 

Instead, organizations should reframe AppRat as a foundational part of transformation, not a follow-up act. AppRat should be a thoughtful, repeatable process that is embedded in the planning phase of any major initiative, not left for the post-project cleanup crew. 

Use Industry Tools Instead of Devising Your Own AppRat Approach

Leverage the findings and tools of those who have done the work before you. The CIO Council’s The Application Rationalization Playbook is available as a free download. It’s a great starting point to understanding methodology

Final Thought: Rationalization Is Essential

Application rationalization should become a regularly performed assessment of your overall application portfolio. It is never finished, but it is foundational. Start your organization’s next major technology innovation or change with full transparency into your organization’s IT costs and cost of ownership by conducting AppRat before it even starts.

Comments Off on Readers Write: The Multi-Million Dollar Transformation Opportunity Healthcare Loves to Hate: Application Rationalization

Morning Headlines 7/21/25

July 20, 2025 Headlines Comments Off on Morning Headlines 7/21/25

Humana Simplifies Access to Coverage and Care Information

Humana integrates its health plan information with Epic, which allows patients to track deductibles and access health plan resources from their provider’s MyChart.

Trump administration hands over Medicaid recipients’ personal data, including addresses, to ICE

HHS gives the Department of Homeland Security’s ICE agents access to the names and addresses of 79 million Medicaid recipients that will be used to track down those who are living in the US illegally.

American Heart Association Ventures Invests in Auxira Health to Transform Cardiology Care Delivery

Virtual cardiology care delivery startup Auxira Health announces funding from the Studio Red arm of American Heart Association Ventures.

Comments Off on Morning Headlines 7/21/25

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