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Monday Morning Update 7/15/24

July 14, 2024 News 1 Comment

Top News

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Ransomware hackers who breached the Vital Statistics system of Florida’s health department publish 100 gigabytes of HIV results, immunization records, and clinical notes to the dark web after the state declines to pay a ransom.

Florida says that 20,000 records from 2023 and 2024 were exfiltrated. Those records include patient names, dates of birth, addresses, Social Security numbers, and insurance information.

The system outage has caused delays in issuing birth and death certificates, as families report that they are unable to hold funerals, close bank accounts, file insurance claims, and update Social Security records.


Reader Comments

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From Smitten: “Re: Epic. More campus expansion. Meanwhile, is Oracle really moving its HQ to Nashville?” The Verona paper covers how city and state government help fund Epic’s never-ending expansion, including its latest Other Worlds campus. I haven’t heard any fresh Nashville news from Oracle, although the guy who owns nearly half of the company says it will happen and he tends to get what he wants.


HIStalk Announcements and Requests

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Poll respondents name insurers as being most responsible for physician dissatisfaction.

New poll to your right or here: What did you like least about your most recent PCP visit? I’m in the N/A group because I have never had any of these problems with my direct primary care physician.


Webinars

July 18 (Thursday) noon ET. “New CMS Final Rule: Strategies to Get EHR and IT Vendors Up to Speed.” Sponsor: DrFirst. Presenters: Nick Barger, PharmD, VP of product, DrFirst; Tyler Higgins, senior director of product management, DrFirst. The new final rule that was issued by CMS on June 13, 2024, goes beyond a basic upgrade of SCRIPT standards and improves care connections among doctors, pharmacies, and patients. The presenters will lead EHR and IT vendors through the final rule, provide details on key provisions and compliance deadlines, offer tactics to tackle roadmap development, and provide direction on where and how partners can best leverage the requirements for the benefit of their customers.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


People

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CereCore promotes Joel St. Francis to COO and Phil Sobol to chief commercial officer.


Announcements and Implementations

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Samsung releases its first Galaxy Ring smart ring that supports AI-backed biometric monitoring of sleep, pulse, stress, and activity via the Samsung Health app. The $400 ring costs $100 more than the Oura Ring, but the latter requires a $6 per month subscription.


Other

A Microsoft Asia blog post describes how pharmacists in Taiwan’s 2,500-bed Chi Mei Medical Center doubled the number of patients they can see using a generative AI copilot that displays patient records from multiple systems. Doctors at the same hospital use a copilot for generating reports from medical records, nurses use it to create shift change reports, and nutritionists create dietary recommendations using their own copilot.

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CNBC profiles SimVET, a $43 million simulated hospital in Orlando where the VA tests new technologies and procedures. The facility, which opened in 2016, has 60 full-time employees.


Sponsor Updates

  • Netsmart’s TheraOffice EHR and practice management software earns ONC Certification.
  • Symplr signs the US CISA Secure by Design pledge and achieves SOC 2 Type II compliance attestation for its flagship products.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 7/12/24

July 11, 2024 Headlines Comments Off on Morning Headlines 7/12/24

HHS Proposes HTI-2 Rule to Improve Patient Engagement, Information Sharing, and Public Health Interoperability

ONC publishes its Health Data, Technology, and Interoperability: Patient Engagement, Information Sharing, and Public Health Interoperability (HTI-2) proposed rule for public comment.

Regard Raises $61M to close the Clinical Insights Gap in Healthcare with leading AI solution

Clinical insights platform vendor Regard closes a $61 million Series B funding round.

Lockbit Group Claims the Hack of the Fairfield Memorial Hospital in the US

The Lockbit ransomware group threatens to leak data stolen from Fairfield Memorial Hospital (IL) unless the hospital pays a ransom by July 17.

ExactCare and Tabula Rasa HealthCare Rebrand Combined Organization as AnewHealth

ExactCare, which acquired Tabula Rasa HealthCare in November 2023, renames the combined business to AnewHealth, which offers pharmacy services and technology for managing chronic conditions in home and community settings.

Comments Off on Morning Headlines 7/12/24

News 7/12/24

July 11, 2024 News 3 Comments

Top News

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ONC publishes its Health Data, Technology, and Interoperability: Patient Engagement, Information Sharing, and Public Health Interoperability (HTI-2) proposed rule for public comment.

The rule would include new certification criteria for public health and payers, including the technical requirements to support CMS’s Interoperability and Prior Authorization rule. 

The proposed rule introduces certification criteria for a real-time prescription benefit tool.

The rule would mandate adoption of USCDI version 4 by January 1, 2028. It would also update standards that are related to clinical image exchange and the use of multi-factor authentication.

It also clarifies the information blocking regulations to address concerns that entities could be penalized for choosing to limit sharing of a patient’s reproductive health information.


Reader Comments

From Peds MD: “Re: the Epic Care Everywhere matching problem for newborns that I reported earlier this week. Epic reached out to me, facilitated by Mr. HIStalk. They agreed that the Epic (and probably every EMR) newborn matching needs special considerations since many normal demographics change for newborns. In discussion are that the Care Everywhere ID (or any other quasi-national identifier) should be accessible for newborns, and with it, the requestor probably should only need one other matching point to be able to see a possible match. I will be bringing this complex topic to a Newborn Informatics Standardization Workgroup and Epic will be participating in this. The Epic staff wanted to encourage other clinicians with questions to contact Epic so that they can work with them, too.”

From SunsetSister: “Re: ModMed. Heard thy are sunsetting TRAKnet (podiatry EHR) and Exscribe (ortho EHR). Can you confirm? Both EHRs were acquired by ModMed in 2021. Maintaining status quo for three years and then telling customers they need to make a choice – convert to ModMed’s version or find a new system – the timing sounds about right.” I’ve emailed the company’s press contact, who provided this response:

As part of our overall strategy to deliver best-in-class experiences to our customers, ModMed has been upgrading clients using TRAKnet and Sammy to ModMed Podiatry for some time. We’ve taken the best of both platforms and built a superior cloud-based solution in ModMed Podiatry that is trusted by thousands of providers. ModMed is a leader in the podiatry space, and making this change places us in an even stronger position to continue providing state-of-the-art features, including artificial intelligence, enhanced patient engagement, and intuitive revenue cycle capabilities to our customers.

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From Minor Kibble: “Re: Marshfield Clinic being acquired by Sanford. They will move to Epic, the latest in the clinic’s 10-year journey in which it tried to become a vendor by selling its homegrown EHR, abandoned that strategy in 2017 and replaced the homegrown EHR with Cerner even though Epic dominates in Wisconsin, and then begin replacing Cerner with Epic the year after its Cerner installs were complete.” The combined organization would have 56 hospitals, 56,000 employees, and $10 billion in annual revenue. The memorandum of understanding says that the combined system will invest up to $500 million to transition to Epic.   

From Dr. Q: “Re: AI. See this article from the journal Gastroenterology about using AI alone or with the involvement of an endoscopist in the optical diagnosis of colorectal polyps. Neither excelled, but AI did better working alone than when it was ‘corrected’ by the doctors. My impression so far is that AI is great for pictures and patterns. The language stuff, meh.” I’m thinking of driverless cars, where it became obvious that the best way to train them was to just let them watch humans who are doing it, which is how you would train your not overly bright 16-year-old to achieve driving competence purely by observation and practice instead of writing down 100,000 rules. The AI could fall well short of perfection and still be consistently safer than reckless or inattentive human drivers. The other interesting aspect of this article is that we want AI that enhances rather than replaces physician judgment, but we also know that physicians overweight their own personal experience in their narrow patient population, so they may override AI’s correct conclusions in assuming that they are smarter than the machine.


Webinars

July 18 (Thursday) noon ET. “New CMS Final Rule: Strategies to Get EHR and IT Vendors Up to Speed.” Sponsor: DrFirst. Presenters: Nick Barger, PharmD, VP of product, DrFirst; Tyler Higgins, senior director of product management, DrFirst. The new final rule that was issued by CMS on June 13, 2024, goes beyond a basic upgrade of SCRIPT standards and improves care connections among doctors, pharmacies, and patients. The presenters will lead EHR and IT vendors through the final rule, provide details on key provisions and compliance deadlines, offer tactics to tackle roadmap development, and provide direction on where and how partners can best leverage the requirements for the benefit of their customers.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Acquisitions, Funding, Business, and Stock

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AI-driven cardiac device monitoring manufacturer Octagos Health raises $43 million in a Series B funding round.

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Clinical insights platform vendor Regard closes a $61 million Series B funding round.

A private equity firm makes an unstated investment in healthcare-focused IT managed services provider Medicus IT.

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ExactCare, which acquired Tabula Rasa HealthCare in November 2023, renames the combined business to AnewHealth, which offers pharmacy services and technology for managing chronic conditions in home and community settings. CEO John Figueroa has held CEO roles at CarepathRx, Genoa Healthcare, Apria Healthcare Group, and Omnicare. He is a former Army captain and Ranger. 


Sales

  • Carle Health will deploy Nabla’s ambient AI assistant to 1,500 providers, starting with its multi-specialty physician group.

People

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Clearsense hires Jonathan Cook (Arcadia) as CTO, Ken Misch, MBA (Medhost) as CFO/COO, and Glen Wirick (Adhere Health) as chief commercial officer.

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RLDatix names August Calhoun, PhD (Optum Insight) as president/GM of RLDatix North America and Mike Allelunas (ConcertAI) as president/GM of RLDatix Life Sciences.


Announcements and Implementations

Porter County, IN’s health department launches a Findhelp-powered website that provides information on free or reduced-cost community services.

The New Hampshire business paper covers the rollout of Nuance’s DAX at Elliot Health Systems.

KONZA National Network launches Birth Connect, which immediately alerts OB/GYNs when one of their patients has delivered a baby. The HIE and QHIN says the alert solves EHR interoperability issues that cause delayed reporting and minimizes record loss due to temporary use of “baby girl” or “baby boy” as a first name.


Government and Politics

A federal jury convicts the former CEO of publicly traded hospital supply chain data services vendor SCWorx on two counts of securities fraud. Marc Schessel announced publicly in the early days of the pandemic that the company had a contract to acquire and sell millions of COVID test kits from an Australian supplier, sending SCWorx shares up 400%, but the company’s tests were not FDA approved, SCWorx didn’t have the money to pay for them, and they ended up not acquiring a single test to sell.

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The CDC-funded Data Modernization Implementation Center Program selects CRISP Shared Services as one of its three implementation centers, along with Guidehouse and Mathematica.


Privacy and Security

Mt. San Rafael Hospital (CO) reports being hit by a ransomware attack.

The US Navy disciplines a jhospital corps member who attempted to look up President Biden’s records in MHS Genesis three times in February. He was unable to do so because the access to the President’s records is restricted, although he did access the records of a different Joe Biden.


Other

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Authors from University of Colorado Health describe its Virtual Health Center, which provides 4,100 interventions for 800 patients daily across it 12 hospitals. Some of its programs:

  • A virtual sitter program, where patients who are flagged by a fall risk model are monitored by video and are verbally requested to wait for help when trying to get out of bed unassisted.
  • A sepsis prediction tool.
  • Triaging ill employees early in the pandemic.
  • Discharging stable inpatients with COVID-19 for home monitoring, although some had to be given smartphones because their only Internet access was public Wi-Fi.
  • Future projects include work with wearables and virtual programs for primary care, care transitions, and admissions.

Sponsor Updates

  • Vyne Medical publishes a new whitepaper, “From Costly Paper Processes to Streamlined Operations: How Healthcare Can Build a Better Future.”
  • Notable achieves Oracle Validated Integration Expertise across all Oracle Health domains for its bidirectional integration of the Notable platform for healthcare operations.
  • Elsevier’s new “Insights 2024: Attitudes Toward AI” report reveals researchers and clinicians believe in AI’s potential but demand transparency in order to trust tools.
  • Laudio publishes a new case study, “MemorialCare Enhances Support for Nurse Managers, Boosts Nurse Engagement and Retention.”
  • Medicomp Systems releases a new episode of its “Tell Me Where it Hurts” podcast, featuring Christopher Kunney, managing partner of Iotech Consulting.
  • Meditech publishes a new customer success story, “Expanse delivers cost savings, scalability for Harrison County.”
  • MRO will exhibit at the FHIMA Annual Convention July 14-17 in Orlando.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

EPtalk by Dr. Jayne 7/11/24

July 11, 2024 Dr. Jayne Comments Off on EPtalk by Dr. Jayne 7/11/24

It’s a milestone week at HIStalk as this edition of EPtalk marks my 1,400th post. I was struggling with ideas on what to write about, but a veritable treasure trove of topics came my way.

First is the health system that hasn’t updated its content in several years. I won’t name it to avoid unnecessary shame being heaped upon the good people who work there, but someone in a leadership position needs to allocate some resources to remove outdated banners from several clinical modules. The eyebrow-raising content included a strongly worded reminder that I shouldn’t be treating COVID-19 with unapproved medications such as ivermectin or hydroxychloroquine. The year 2021 called and it wants its alert back, folks.

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From IT Guy: “Re: my company’s return to office policy. I’m not thrilled about it, so I was intrigued by a headhunting email. On a whim, I decided to check out the company. Check out their leadership page.” Employees apparently get a custom bobblehead figurine after they’ve worked there a certain number of years, and that’s how key company figures are represented on the website. Two of the three founders are depicted without shirts. Although I appreciate the detailed artistry of the washboard abs on the bobbleheads, I’m not sure what this representation says about workplace culture.

From Lady Go-Live: “Re: my implementation project. I had a strange encounter with a physician today. We are literally days to go-live and have been conducting dress rehearsals in critical areas of the hospital to make sure that nothing is missed. During today’s walk-through, I was berated for using a checklist to make sure that everything was covered. The physician told me that if our system was so easy to use, I should have been able to run the checklist from memory. The reason it was so strange? He was a surgeon.” It’s funny how resistant certain people can be to checklists, even ones that have been proven to avoid serious patient harm. Pilots and other critical workforce members had been using them for years before they were introduced to healthcare, and still people balked. Atul Gawande’s bestseller “The Checklist Manifesto” was released in 2009, but some people act like it’s still a brand new concept. Maybe if checklists were run by AI, people would get on board, because after all AI makes everything better.

I’ve written before about the stresses that early discharges and hospital at home can place on family members. This week the Journal of the American Medical Association published a research letter that addresses caregiver burden and hospital at home programs. The authors surveyed a representative sample of US residents about their willingness to perform care in the home. The survey was distributed from August to October 2023 and included nine questions that followed a description of hospital at home. The survey had a 92% cooperation rate and 47% of respondents reported acceptability of the idea, with 36% being neutral and 16% saying it was unacceptable. Interestingly, the percentages didn’t vary significantly across characteristics such as health insurance coverage, health status, or sociodemographic factors. The authors acknowledge that they didn’t measure some factors, including the respondent being part of a multigenerational home, and also acknowledged the challenges of working with self-reported data. It would be interesting to construct a longitudinal study of attitudes at baseline, after a recommendation for home-based care for a loved one, during that care, and at the end of the episode of care. Researchers, get cracking.

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I’m spending some quality time out of the office this week, experiencing some of the finest humidity the continental US has to offer. As I was trying to figure out a nice way to have my auto-responder message say “Look, I told you I would be completely off the grid, please for the love of all things respect my need for a little time off.” However, that’s not good business etiquette, and even if there was a socially appropriate way to word that message, it wouldn’t be acceptable in working environments where managers expect people to be available 24×7. Just because nearly all of us carry smartphones doesn’t mean we need to check our work email, but I’m betting more of us do than we admit. Some people do it so that they can delete items in real time so they don’t come back to an overstuffed inbox. Others do it almost as a compulsion, especially if they’re better at being busy bees than they are at taking a break.

I reflected a bit on some of the most memorable out-of-office messages I’ve seen. One former co-worker decided to go bold and announced that she was out of the office to travel to see Taylor Swift, with no apologies for taking time off to do something that was clearly important to her. On the flip side, I once had a co-worker document that he would be out of the office from 10 a.m. to 2 p.m. for a medical appointment and to please text him during that time. If he truly had something urgent going on at work as well as from a medical standpoint, I feel bad that his employer left him so completely without coverage that he felt the need to post that message. I’ve been in work situations with that kind of pressure, but having also had people’s lives literally in my hands, I decided that non-clinical needs would just have to wait until my return.

It also gave me the opportunity to reflect on some of the best supervisory relationships I’ve had over the years. One of my favorite leaders was highly intentional about time off. She not only made sure that her direct reports took all of their allotted time off, but made sure we carried the practice forward into our teams. She would remove people from email threads when she knew they were out of office and provided gentle reminders if someone tried to add an absent colleague back to the discussion. Because of behaviors like that, we knew that not only did we not need to check our email when we were out, but that we most certainly shouldn’t respond to anything unless we wanted to reveal the fact that we were disregarding her instructions to “enjoy the time away and don’t worry about work, because we’ve got you.”

What is the most memorable out of office message you’ve seen? Leave a comment or email me.

Email Dr. Jayne.

Comments Off on EPtalk by Dr. Jayne 7/11/24

Morning Headlines 7/11/24

July 10, 2024 Headlines Comments Off on Morning Headlines 7/11/24

Leading Healthcare Solutions Provider, Medicus IT, Announces Investment from FFL Partners to Accelerate Growth and Enhance mCare Services Platform

Private equity firm FFL Partners acquires health IT, cybersecurity, and compliance company Medicus IT from 424 Capital.

780 Carilion Clinic employees to be affected by new revenue cycle partnership

Carilion Clinic (VA) will outsource its RCM operations to Ensemble Health Partners in September.

Sanford Health, Marshfield Clinic Health System: Announce intent to combine, advance world-class care in rural Midwest

Sanford Health (SD) announces that it will acquire Marshfield Clinic (WI), noting that their patients will benefit from their combined digital health, virtual care, data analytics, and AI capabilities.

Comments Off on Morning Headlines 7/11/24

Healthcare AI News 7/10/24

July 10, 2024 Healthcare AI News Comments Off on Healthcare AI News 7/10/24

News

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OpenAI co-founder and CEO Sam Altman and Thrive Global founder and CEO Arianna Huffington announce that their companies will co-develop an AI-powered, hyper-personalized app for behavior change, which they say can be a “miracle drug” for preventing disease and optimizing health. Thrive AI Health will learn preferences and patterns related to sleep, food, movement, stress, and social connection and will be trained on the user’s biometric, lab, and other medical data. Some of the new company’s concepts are already being used by Thrive Global, which sells its product to employers.

Health wearables vendor Oura releases the AI-powered Oura Advisor, which it calls a personal wellness coach, for testing with its devices. Users can choose the chatbot’s communication style, notification preferences, and the training goals that it emphasizes.

A radiation oncologist creates prior authorization requests by telling ChatGPT the type of letter that he needs and the types of clinical studies that he could cite to support his request. He then tells ChatGPT to make the resulting letter four times longer because “if you’re going to put all kinds of barriers up for my patients, them when I fire back, I’m going to make it very time consuming.” A rehab medicine physician uses Doximity GPT, a HIPAA-compliant version of the chatbot, to analyze EHR data and coverage details to create a detailed request, which is says has boosted his coverage approval rate from 10% to 90%. The article notes that some Epic users are testing its new AI-powered PA functionality.


Business

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South Korea-based AIRS Medical, whose FDA-cleared SwiftMR speeds up MRI scanning time by up to 50%, raises $20 million in a Series C funding round.

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Amazon Web Services uses a large language model to design marketing content for disease awareness that it says balances accuracy and audience engagement. The company says that the AI assistant reduces creation time from weeks to hours and gives subject matter experts more control with its ability to create automatic revisions based on user instructions and comments. It also highlights any problems with required rules or regulations.


Research

Researchers survey oncologists about their possible use of AI, with these conclusions:

  • They will use AI to make clinical decisions only if they as frontline practitioners can understand its logic.
  • Most oncologists think that they should protect patients from biased AI tools, but few of them believe that they can recognize that bias.
  • More than 90% of oncologists believe that AI developers should be held accountable if their products are involved in medical or legal problems, about double the number who believe that doctors and hospitals should share accountability.
  • A medical oncologist predicts that AI tools will be used in three areas: making treatment decisions using a broader set of data, improving tumor characterization from images, and matching patients with clinical trials.

Boston researchers apply an AI model to demographic data, health history, exam results, neurological tests, and MRI scans to identify 10 distinct causes of dementia to support differential diagnosis.

Scientists at Dana-Farber Cancer Center and Weill Cornell Medicine develop digital pathology AI tools that can answer pathologist questions and compile results. They trained a private, secure Dana-Farber version of ChatGPT on 10,000 pages of recent digital pathology developments, which allows researchers to create detailed, summarized results quickly. They also developed a tool to allow pathologists who don’t program in the Python programming language to use the PathML computational pathology analysis tool.


Other

A philanthropy magazine profiles the $20 million donation to Mayo Clinic for AI work by Dwight Diercks, an engineering SVP and employee #22 at Nvidia, who grew up on a family farm in rural Minnesota. The focus of his donation is early cancer diagnosis.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Comments Off on Healthcare AI News 7/10/24

Morning Headlines 7/10/24

July 9, 2024 Headlines Comments Off on Morning Headlines 7/10/24

SAIGroup Expands Healthcare AI Platform with Acquisition of Get Well

Private investment firm SAIGroup acquires patient engagement technology vendor Get Well.

Accuhealth and Signallamp Combine Forces with Additional Investment from Sunstone Partners

Remote patient monitoring and chronic care management company Accuhealth acquires competitor Signallamp Health.

Patient safety concerns arise over Amazon’s One Medical call centers after document leak

A PBS review of internal Amazon documents finds that some patients of its One Medical primary care business were put at risk when the company shifted their calls and texts to a call center that was staffed by minimally trained employees.

Comments Off on Morning Headlines 7/10/24

News 7/10/24

July 9, 2024 News 3 Comments

Top News

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Sam Altman (OpenAI) and Arianna Huffington (Thrive Global) announce that their companies will jointly fund Thrive AI Health, which will develop a personalized coaching application to support health-related behavior change.

The new company will be led by former Google sensor and fitness product management leader DeCarlos Love.

Launch partners include Stanford Medicine, the Alice L. Walton School of Medicine, and West Virginia University’s neuroscience institute.


HIStalk Announcements and Requests

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Welcome to new HIStalk Platinum Sponsor Crossings Healthcare Solutions. The King of Prussia, PA-based company is a subsidiary of Universal Health Services, a large hospital system and longtime Oracle/Cerner client and vendor. UHS’s dedicated resources develop solutions to optimize the Oracle Millenium EHR, with the support of Oracle leadership. These solutions embed directly into the Oracle EHR and do not create any third-party solutions. Its MPages and Advisor solutions are installed at more than 85 hospitals across the country, with tools that are tailored to nursing documentation, physician communication, and pharmacy workflows. All of these tools promote usability, safety, and satisfaction of the Oracle EHR. Aside from acute care, UHS also has a large behavioral health representation, with over 300 facilities across the country. It has developed electronic treatment planning with a number of additional MPage enhancements for their BH facilities that are also offered through Crossings. The company is dedicated to making sure that Oracle users are satisfied with the overall use of their EMR, as it is both a client and a vendor. Thanks to Crossings Healthcare Solutions for supporting HIStalk.


Webinars

July 18 (Thursday) noon ET. “New CMS Final Rule: Strategies to Get EHR and IT Vendors Up to Speed.” Sponsor: DrFirst. Presenters: Nick Barger, PharmD, VP of product, DrFirst; Tyler Higgins, senior director of product management, DrFirst. The new final rule that was issued by CMS on June 13, 2024, goes beyond a basic upgrade of SCRIPT standards and improves care connections among doctors, pharmacies, and patients. The presenters will lead EHR and IT vendors through the final rule, provide details on key provisions and compliance deadlines, offer tactics to tackle roadmap development, and provide direction on where and how partners can best leverage the requirements for the benefit of their customers.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Acquisitions, Funding, Business, and Stock

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SAIGroup acquires patient engagement technology vendor Get Well. The private investment firm’s portfolio also includes Concert AI, RhythmX AI, and SymphonyAI.

The Wall Street Journal reports that insurers questionably identified “gaps in care” that allowed them to pocket an extra $50 billion from the Medicare Advantage program without performing any additional services for patients. Insurance companies offered patients gift cards to convince them to agree to a home visit, during which time a clinician found – or made up – additional medical conditions that would increase CMS payments. More than 66,000 MA patients were diagnosed with diabetic cataracts even though their damaged lens had already been replaced with a plastic one, with members of UnitedHealth being 15 times more likely to have a diagnosis of diabetic cataracts that patients who were enrolled in traditional Medicare.

A PBS review of internal Amazon documents finds that some patients of its One Medical primary care business were placed at risk when the company shifted their calls and texts to a call center that was staffed by minimally trained employees. Patients of the former Iora Health, the high-touch primary care group for people 65 and over that One Medical acquired for over $2 billion in September 2021, were directed to call center staff who didn’t always have access to their charts. In several cases, patients who reported “red flag” urgent symptoms – such as chest pain or blood in their stool – were scheduled for future appointments instead of being quickly connected to a trained employee.


Sales

  • Ohio State University Medicine will use Andor Health’s ThinkAndor AI-powered virtual care software to improve access to remote specialty interventions.
  • P3 Health Partners selects physician engagement and population analytics software from Innovaccer.

People

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Ken Webb, MBA (OnShift) joins Artera as VP of sales.

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Yeman Collier (UT Health San Antonio) will join University of Chicago Medicine as SVP/CIO on July 28. Michael Schnabel, MBA will serve as UT Health San Antonio’s interim VP/CIO.

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Korea-based medical AI company Lunit names Terry Thomas, RN, MSN (Volpara Health, which was acquired by Lunit in May 2024) as chief business officer.

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Allan Kyburz, MBA (OnShift) joins HCIT Consulting as EVP of growth.

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DrFirst hires Todd Helmink (Atlas Health) as SVP of specialty strategy and business development.

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Dan Delaney (Wolters Kluwer Health) joins MRO as VP of enterprise implementation.


Announcements and Implementations

Hospitals in Israel report an EHR malfunction that caused errors in recording patient information such as blood types, diagnoses, and procedures.

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A new KLAS report on non-US EHR market share finds that Dedalus was the most-chosen vendor, but Epic contracted with more hospitals.


Government and Politics

Cybersecurity experts and NHS employees point to outdated IT systems as a major contributor to the recent ransomware attack on pathology services vendor Synnovis. Despite the fact that the NHS has spent $443 million on cybersecurity over the last seven years, some staff say they are still working with old computers that run Windows 7 and crash every few months. A 2022 report from the British Medical Association found that clinicians were wasting 13.5 million hours annually due to outdated systems.

A federal judge will likely invalidate the Federal Trade Commission’s ban on non-compete agreements based on her preliminary decision that FTC does not have the authority to issue a nationwide ban, in which case non-compete rules would shift back to individual states.


Other

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In Sacramento, UC Davis Health and WellSpace Health launch a digital support program for recently incarcerated patients that includes free smartphones, messaging capabilities, and guides to community and social care resources.

A patient in Iowa sues Zoll Laboratory Services and Zoll Medical after discovering that cardiac data attributed to her Zoll heart monitor was actually from another patient. That incorrect data led her to having a pacemaker implanted during an operation that was performed without sufficient sedation. Her physician discovered the discrepancy in data days after the unnecessary operation while reviewing Zoll data in her EHR, the dates of which didn’t line up with her usage of the device.


Sponsor Updates

  • Capital Rx releases a new episode of The Astonishing Healthcare Podcast, “Empowering Pharmacists, with NASPA’s Krystalyn Weaver, PharmD, JD.”
  • Divurgent VP of Delivery Jeff Fuller will speak on August 20 at the UNC Center for the Business of Health’s first event of the academic year.
  • CereCore releases a new podcast, “CIO Leadership Lessons and Advice from Marty Paslick.”
  • Vyne Medical publishes a new case study titled “Journey to Efficiency: An Award-Winning Hospital’s Path to Workflow Optimization.”

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 7/9/24

July 8, 2024 Headlines Comments Off on Morning Headlines 7/9/24

HarmonyCares Secures $200M to Expand Access to In-Home Primary Care

In-home primary care provider HarmonyCares will use new funding to expand beyond its 15 markets, improve its EHR, and develop new technology.

OpenAI Startup Fund & Arianna Huffington’s Thrive Global Create New Company, Thrive AI Health, To Launch Hyper-Personalized AI Health Coach

The OpenAI Startup Fund and Thrive Global launch Thrive AI Health to offer consumers AI-informed health coaching in the areas of sleep, diet, fitness, stress management, and connection.

Ohio Behavioral Health Providers Network (OBHPN) Partners with Alera Health to Build a Clinically Integrated ONEcare Network Across Ohio to Expand Access to Care, Improve Health Outcomes, and Lower Costs

Ohio Behavioral Health Providers Network will leverage technology and services provided through Alera Health’s Onecare Network to better integrate its offerings with primary care providers and improve its population health management.

Comments Off on Morning Headlines 7/9/24

Curbside Consult with Dr. Jayne 7/8/24

July 8, 2024 Dr. Jayne 1 Comment

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I enjoyed having some time off around the recent Independence Day holiday. Costco’s holiday cake did not disappoint, although I’m not entirely sure why it had 61 stars. Kudos to the cake decorator who managed to fit them all on there, even though there were a few spares. I hope everyone had a safe holiday and is heading back to their respective work weeks without any injuries that were caused by heat or fireworks.

Since I had some downtime, I worked through some training assignments for a new clinical employer. It’s always interesting to start at a new company and find out how they handle all the mandatory training sessions for providers. It’s not just HIPAA, but also Medicare-related fraud, waste, and abuse training, controlled substance training, and more.

The organization that I’m contracted with also includes cultural competency sessions as well as those on diversity and inclusion, rolling those up under a larger curriculum on being an effective clinician. One would hope that we learned these things during our training, but I understand their need to cover all their bases and make sure that everyone in the organization is operating under the same expectations.

Along with many of my colleagues who work in emergency and urgent care settings, sometimes we aren’t employed by the facility where we’ll be working. Many of us work for staffing companies or third-party medical groups that have contracted with the facilities to provide physicians. In addition to doing the training required by the organization that is actually paying us, we also have to do the mandatory trainings for the facilities where we’ll be working, even though the content is often similar. There’s no reciprocity for these trainings, sometimes not even within the same health system, and it can be mind-numbing to sit through so many duplicate sessions of the same content published under the auspices of different medical staff offices.

Depending on the situation, many physicians, especially those who are working for large, privately held telehealth providers, are considered independent contractors. The contracts are often heavily one-sided and physicians aren’t paid for the time spent in training, which is a bit of a double-edged sword as far as balancing attentiveness with the financial bottom line. I think most people would be more likely to pay attention if they’re being paid a fair rate for attending classes. However, when they’re asked to go through nearly a full day of training sessions without compensation, it seems like a recipe for people to multitask or otherwise not take the training seriously.

The training I completed this weekend had the added pain of misrepresenting the length of various modules, making it challenging to fit it into my allocated time frame. For example, a module that was advertised as “10 minutes” actually involved reading a densely formatted 40- page document, then attesting to having read and understood its contents. I’m no expert in reading comprehension, but I think that expecting someone to digest a full page of text in 15 seconds is unrealistic.

Even more concerning, that large document contained numerous links to other policies and procedures that we were also expected to attest to understanding, which is just ridiculous. I’m sure a good number of people just click through it and check the box, which isn’t going to serve them well if something bad happens. A couple of the links were broken, so I had to email the physician liaison team to get copies of the policies that I’m expected to read. I wonder how many of us are actually asking for the documents versus just going through the motions. Maybe asking for the documents from the broken links is a test to see if we actually read the pages.

Some of the other training sessions were sloppily constructed. For example, a 60-minute course contained three, 30-minute sessions. It feels like someone updated the training and threw something else into the course but didn’t update the learning management system with the correct information. The modules themselves had clearly been edited over time, and not with particular skill. Audio levels within a single recording ranged from virtually inaudible to painfully loud. 

Some of the written materials were pretty humorous. You have to wonder when a slide spells out “E-H-R” with intervening hyphens if it’s because they really don’t know that it’s simply “EHR” or whether they haven’t figured out how to adjust their slideware’s dictionary to keep it from autocorrecting to “HER.” There were also a couple of places where the voiceover incorrectly pronounced common medical words, which didn’t’ give me a lot of confidence.

The next piece of the onboarding that raised concerns was the organization’s demand for adherence to its conflict of interest policy, which basically says I can’t practice medicine anywhere else but at this facility. That conflicts with the whole ideal of being an independent contractor, and the idea certainly wasn’t included in any of the initial contracting documents that I signed.

Asking someone to sign a restrictive agreement after you’ve already contracted them is sneaky, to say the least. Other words that come to mind are “deceitful” and “unethical.” Another email was fired off, because I’m definitely not signing it. I only wish I had come across that little nugget sooner, because I wouldn’t have sat through several hours of unpaid training if that piece had been at the front.

I’m also wondering if there’s a whistleblower opportunity here, because if they are blocking the ability for independent contractors to have other employment, that sure sounds like a problem to me.

It’s sad when you feel burned out before you even start. I’m questioning whether I want to work for these people at all, even if we can resolve the various issues. If you can’t get the basics right, I have little confidence in your ability to support me through unwarranted patient complaints or a nuisance lawsuit.

I haven’t even made it to the EHR part of the training yet, which I was actually looking forward to because it’s always nice to see how someone else has their system configured and whether there are any tips and tricks that you didn’t already know. I’ll certainly chime in if I make it to the EHR training and strike gold.

What’s the most disappointing onboarding experience you’ve had? How does your current organization do better? Leave a comment or email me.

Email Dr. Jayne.

Readers Write: Revitalizing Healthcare’s Backbone by Empowering Nurse Leaders

July 8, 2024 Readers Write 1 Comment

Revitalizing Healthcare’s Backbone by Empowering Nurse Leaders
By Russ Richmond, MD

Russ Richmond, MD is co-founder and CEO of Laudio

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Nursing remains one of the most challenging parts of the healthcare ecosystem. Frontline nurses who are contending with understaffing and concerns for patient care continue to raise alarms and exit their roles.

Beset with high turnover and burnout rates, nurse managers constantly grapple with handling high spans of control and associated challenges without sacrificing patient care, quality, and organizational outcomes. A recent report noted that 20% of nurse managers are contemplating leaving their positions, and that the average nurse manager stays in their role for just two years. These figures point to deeper structural issues with the current state of nursing leadership roles and the overdue need to bring technology to these problems.

Another recent report that was co-published by the American Organization for Nursing Leadership (AONL) noted that the median span of control for nurse managers is 46 direct reports, making genuine engagement with team members on a day-to-day basis nearly impossible. Even more startling, 25% of all inpatient nurse managers have over 78 direct reports, further hindering meaningful manager-employee engagement.

The report also drew a direct correlation between nurse managers with large spans of control and higher rates of burnout, turnover, and incremental overtime on their teams. These consequences have real financial implications for health systems, especially as staffing costs and turnover continue to be some of the largest detractors from financial and organizational stability in healthcare. Better support for nursing leaders results in higher engagement scores among their teams and reduced turnover, both of which are targets of numerous initiatives among health systems.

As an industry, we frequently discuss transformation in healthcare, especially in a post-COVID environment, and how we need to work differently to improve outcomes for our patients and organizations. Yet the people who have the most direct impact in linking C-suite goals with frontline action are often overlooked. Few tools exist today to directly enable frontline nurse leaders to handle increased workloads while maintaining strong connections with their teams, which drives positive outcomes across the board. The same report referenced above noted:

  • A strong correlation between the number of purposeful leader engagements (e.g., regular check-ins, recognition, celebrations) with team members and crucial metrics like higher team retention.
  • A lack of span-breaking assistant managers with roles that are designed to share administrative burdens and support people processes.
  • An absence of deep HR, IT, and nursing department partnerships to enable nurse leaders with the right tools to achieve broad job responsibilities.

To date, innovation in nursing has primarily centered on clinical areas, with novel technologies like virtual nursing and remote monitoring of patients taking priority over investments that enable leaders to propagate broad operational and people-based positive change within their teams. This focus must expand and transition to a holistic approach that is aimed at easing the burden frontline nurses and their leaders face today.

A few examples of how organizations can use new approaches to create a broad positive impact across nursing teams include:

  • Use intelligent technology to automate much of the rote people work that frontline leaders perform today to allow them to their time where it matters most – on purposeful engagements with their teams.
  • Automate clinical documentation wherever possible to reduce administrative burden through solutions that simplify EHR workflows.
  • Introduce innovative leadership models to reduce spans of control and enable leaders to have more humanizing relationships with their team members and the work they do (e.g., dividing large departments into multiple parts, leveraging assistant nurse managers to break spans of control, utilizing nurse educators to lead professional development activities and continuing education around the nursing profession).
  • Allow flexibility for team members by implementing new and improved staffing and scheduling practices that center on team member preferences and wellbeing needs versus long-standing industry norms.
  • Build the right programs that frontline leaders can use to guide team members through established career paths and advocate for the professional development and skill expansion of team members.

Supporting nurse leaders has a quantifiable impact on organizational outcomes. Senior leadership teams have the opportunity to significantly improve metrics around nursing engagement and retention through purpose-built innovation. Moving the needle at the highest levels requires change that starts at the foundation – supporting, enabling, and empowering nurse leaders with the right processes and resources to drive success. Technology has the ability to redefine work and to scale the impact of leaders on organizational outcomes. Our nurse managers need these solutions now more than ever.

Morning Headlines 7/8/24

July 7, 2024 Headlines Comments Off on Morning Headlines 7/8/24

UCSF Health and AG Announce Agreement on Saint Francis, St. Mary’s

California’s attorney general approves UCSF Health’s acquisition of Dignity Health’s Saint Francis Memorial Hospital and St. Mary’s Medical Center, with terms that include UCSF Health spending at least $80 million on their EHR.

Florida health department data captured in cyberattack, hackers claim

The RansomHub ransomware group claims to have publicly posted 100 GB of information that it stole from the systems of the Florida Department of Health, which declined to pay the ransom that it demanded in accordance with state policy.

CentroMed Data Breach: basic operations restored after cyberattack

CentroMed, a Texas-based chain of federally funded clinics, restores its computer systems after a ransomware attack forced them offline in early May.

Comments Off on Morning Headlines 7/8/24

Monday Morning Update 7/8/24

July 7, 2024 News 1 Comment

Top News

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Oregon Health & Science University shuts down its Connected Care Center, the 16-nurse telehealth nursing unit that it launched at the beginning of the pandemic.

OHSU is eliminating 500 positions as it pursues an acquisition of Legacy Health, which would expand its footprint to 10 hospitals and 32,000 employees.


Reader Comments

From Peds MD: “Re: Epic Care Everywhere. A baby had a very high newborn screen for a condition where confirmatory testing and treatment need to be done urgently. The baby was tested within an hour at a local hospital, using the father’s last name. Not having access to the other hospital’s Epic, I logged into the baby’s birth hospital record (Epic), which still had ‘Baby Girl’ and the mom’s name. I asked Care Everywhere to find the baby’s results. Epic said no match even though the date of birth, sex, address, and phone number were the same. Luckily the ED clinician at the testing hospital sent me the results via text. Just to get the records connected officially, the next day I got the Care Everywhere ID from the testing hospital and plugged it in. Again, no match! Learning lesson for Epic — if you have the Care Everywhere ID, which is an amazingly long set of numbers and letters, you should at least be asked ‘Is this the right person?’ And you shouldn’t even need that if other information is the same. I called it in to IT and got the famous ‘working as designed’ answer.”


HIStalk Announcements and Requests

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Poll respondents are evenly divided on whether an oversupply of physician informaticists exists, with those who say yes pointing to the number of doctors who are seeking non-practice roles. 

New poll to your right or here: Who is most responsible for physician dissatisfaction?


Webinars

July 18 (Thursday) noon ET. “New CMS Final Rule: Strategies to Get EHR and IT Vendors Up to Speed.” Sponsor: DrFirst. Presenters: Nick Barger, PharmD, VP of product, DrFirst; Tyler Higgins, senior director of product management, DrFirst. The new final rule that was issued by CMS on June 13, 2024, goes beyond a basic upgrade of SCRIPT standards and improves care connections among doctors, pharmacies, and patients. The presenters will lead EHR and IT vendors through the final rule, provide details on key provisions and compliance deadlines, offer tactics to tackle roadmap development, and provide direction on where and how partners can best leverage the requirements for the benefit of their customers.

Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Acquisitions, Funding, Business, and Stock

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Private equity firm New Mountain Capital proposes to buy R1 RCM and take the company private at a valuation of around $5.6 billion. RCM shares are down 38% over the past 12 months, valuing the company at $4.6 billion.

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California’s attorney general approves UCSF Health’s acquisition of Dignity Health’s Saint Francis Memorial Hospital and St. Mary’s Medical Center, with terms that include UCSF Health spending at least $80 million on their EHR.

India-based hospital operator Narayana Health launches a Kaiser Permanente-type health plan that covers a family of four starting at $10 per month, which is about 20% of what private insurers charge. Founder, chairman, and cardiac surgeon Devi Shetty, MBBS says that Indian citizens need 70 million surgeries per year but only 20 million are performed due to lack of affordability, which he says causes many times the deaths of malaria, TB, and HIV that are covered by government programs. The policy’s benefits include treatment coverage of $6,000 and surgical expenses of $120,000. The company promises easy claims settlement, coverage of preventive checkups, and discounts on tests that are performed at Narayana’s hospitals. Thanks to the reader who sent this item my way.


Sales

  • Shepherd Center will implement Kemtai’s computer vision AI assessments for people with brain injuries.

People

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Primary care network Main Line HealthCare (PA) names SVP/CMIO Donald Klingen, MD as interim president.


Announcements and Implementations

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Bath Community Hospital (VA) goes live on Meditech Expanse.

Australia-based telemedicine service My Emergency Doctor implements InterSystems HealthShare Health Connect Cloud for interoperability with a major suburban hospital to perform virtual overnight supervision.


Government and Politics

National Coordinator Micky Tripathi, PhD, MPP and FDA Director of Digital Health Center for Excellence Troy Tazbaz resign as non-voting members of the board of Coalition for Health AI to avoid potential conflicts of  interest. Republican lawmakers criticized FDA’s involvement with the group last month, citing concerns about potential conflicts given CHAI’s membership that includes major technology companies and health systems that develop AI businesses.


Privacy and Security

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Palomar Health Medical Group (CA) notifies patients that their information may have been compromised in a May 5 cyberattack, but says it doesn’t yet know which patients and which information was involved. PHMG originally hoped to restore most of its systems by July 1, but now is targeting mid-July.

The RansomHub ransomware group claims to have publicly posted 100 GB of information that it stole from the systems of the Florida Department of Health, which declined to pay the ransom that it demanded in accordance with state policy.

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An Ascension Saint Agnes Hospital NICU nurse is forced to use a fax machine for the first time when clinicians lost access to the EHR during Ascension’s cyberattack. She says that staff weren’t prepared for a four-week systems outage, when patient medications were tracked on a shared spreadsheet that was faxed to the pharmacy.


Other

The FDA orders North Shore Medical Center (FL) to stop performing mammograms, determining that the facility’s tests failed to meet American College of Radiology image quality standards. The hospital has contacted all patients who had the tests over a two-year period to advise them to have their results re-evaluated and possibly to have the test repeated. The hospital, which is owned by the bankrupt Steward Health Care, will cover the cost if the patient has the rework performed at another Steward facility.

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“Jeopardy!” fans debate the decision by host Ken Jennings to accept the answer of contestant and Mary Washington Healthcare IT application coordinator Matt Brooks, who mispronounced “larynx” as “larnyx.” He eventually won the game. Some fans were appalled that Jennings accepted his answer given that it is equivalent to misspelling the word, while others said that the mispronunciation is common in the South and Midwest and noted that former host Alex Trebek had accepted the same mistake in 1997 and 2006 in explaining that a lot of people say it wrong.


Sponsor Updates

  • Black Book Research’s latest survey of health plans ranks Surescripts as the top technology solutions provider for payer member safety, PBM, and pharmacy solutions.
  • In Belgium, AZ Sint Lucas and AZ Sint Jan hospitals implement Sectra’s One Cloud public cloud service.
  • Over 400 Konza-powered sites achieve and/or maintain Validated Data Stream Designations in NCQA’s Data Aggregator Validation Program.
  • Meditech customer Humboldt Park Health becomes the first Midwestern hospital to achieve Healthcare Equity Certification from the Joint Commission.
  • Nordic releases a new “Designing for Health” podcast, “Interview with Jeff Mounzer, PhD, and Peter Kriss, PhD.”
  • Optimum Healthcare IT names Brad Sourwine (Pivot Point Consulting) director of recruiting.
  • Sana Kliniken in Germany implements RLDatix’s cloud-based workforce management solutions across the enterprise.
  • Waystar will exhibit at the EClinicalWorks Denver Day Show July 10.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 7/4/24

July 3, 2024 Headlines Comments Off on Morning Headlines 7/4/24

New Mountain Capital Proposes Buyout of R1 RCM

R1 RCM shareholder New Mountain Capital goes solo in its bid to acquire the healthcare payments vendor in a deal valued at $5.6 billion.

Top Biden administration officials withdraw from Coalition for Health AI

National Coordinator Micky Tripathi and FDA Director of Digital Health Troy Tazbaz withdraw from the relatively new Coalition for Health AI, with Tripathi attributing his departure to potential conflicts of interest.

OHSU Fires Group of Telehealth Nurses It Lauded During COVID-19

Oregon Health & Science University lays off 16 nurses in its Connected Care Center as part of a wider restructuring that will result in the elimination of 500 positions.

Comments Off on Morning Headlines 7/4/24

Healthcare AI News 7/3/24

News

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The American College of Radiology launches an AI quality assurance program for radiology facilities that covers governance, algorithm documentation, security and compliance adherence, documenting use cases, and monitoring algorithm performance.

Mayo Clinic receives a $20 million gift to fund AI projects as well as Mayo Clinic Platform. The donors are Nvidia SVP of Software Engineering Dwight Diercks and his wife Dian.


Business

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PicnicHealth, which gives patients and life sciences companies access to medical records, announces an LLM that collects a patient’s medical records from all providers. The company says it product connects to 100% of US care sites, enabling patients to collect all their records and for life sciences companies to conduct observational studies. CEO Noga Leviner had no healthcare background when she co-founded the company in 2014.


Research

An MIT study finds that medical imaging AI models often use demographic shortcuts that cause them to issue biased predictions. The authors say that models may work when first trained (locally optimal), but may not maintain fairness in new environments (globally optimal). They caution that models can predict demographic information from images – such as race, sex, and age – and then use that and other data to make correlations that have no clinical basis.


Other

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Anesthesiologist, informaticist, and AMA immediate past president Jesse Ehrenfeld, MD, MPH says that the AI in healthcare hype curve is peaking, but he notes that a recent survey of doctors found that 38% are using AI in their practices, almost all of it for back-end office tasks. He says that it was a mistake to design, develop, and deploy EHRs without enough physician involvement, and that same error could be repeated with AI development. He explains, “I see this with entrepreneurial companies, where there’s a physician who might be involved, but it’s an afterthought. They’re not really driving the development of the solution. That’s a problem.”

Rep. David Schweikert (R-AZ) introduces legislation that would require Medicare to pay for AI-powered remote devices. He previous introduced bills that would allow AI to prescribe as a practitioner and to amend the Social Security act to pay for telehealth consultations such as AI-monitored wearables. 

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I read about this Google search error and replicated it: searching for “114/74 blood pressure” brings up an AI Overview that says that this is an elevated reading. I repeated the test on Google Gemini as well as ChatGPT and both correctly indicated that the BP is normal. Interestingly, the AI Overview was correct when searching for 113/73 and 115/74, incorrect for 114/71, but when I searched for 114/75, it correctly said that’s normal but added “along with a pulse of 89 beats per minute” for some reason.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

Morning Headlines 7/3/24

July 2, 2024 Headlines Comments Off on Morning Headlines 7/3/24

R1 RCM Shares Slide on Reduced Hopes for Buyout Deal

R1 RCM shares drop on the news that its two largest shareholders have failed to reach an agreement on a bid to jointly acquire the company.

Walmart has held talks to sell its shuttered medical clinics

Walmart is reportedly shopping its Walmart Health facilities to potential buyers that include health insurance companies like Humana.

Three Former Executives Sentenced for $1B Corporate Fraud Scheme

The Department of Justice recaps the recent sentences of three former Outcome Health executives who were involved in a $1 billion corporate fraud scheme, and notes that three other executives have pleaded guilty and are awaiting sentencing.

Comments Off on Morning Headlines 7/3/24

News 7/3/24

July 2, 2024 News 8 Comments

Top News

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Heritage Valley Health System (PA) will pay $950,000 to settle potential HIPAA security rule violations related to a 2017 ransomware attack that was caused by malware that spread from Nuance to multiple healthcare organizations.

The health system filed a lawsuit against Nuance in 2019 claiming that the vendor failed to prevent the attack, but the suit was dismissed due to contractual technicalities.


Reader Comments

From Angel of AI: “Re: healthcare fraud. What was the largest fraud by number of US patients impacted? Have any that involved medical devices run unto the tens of thousands of patients?” Zeroing in on documented “fraud” rather than just product-related issues narrows the field quite a bit. I was going to say HCA’s various legal and civil challenges over the years, which I believe included performing unnecessary invasive procedures, but I don’t know the extent of that. Theranos might also make the list since while the fraud involved lab testing machines that gave inaccurate results 10% of the time but with unknown effect on outcomes.


HIStalk Announcements and Requests

I’m a new customer, but YouTube Premium is already my most-valued streaming service. Why: it’s ad free, plays in the background, includes YouTube Music, and lets me download videos to play offline. It’s $13.99 for an individual membership and $22.99 per month for families of up to five members with discounts for paying annually. Tips: I play on the big screen through a Roku streaming device, use the Roku app’s remote instead of the physical one so I can type search terms more easily, and turn on good audio like a sound bar. I will acknowledge that 98% of what’s on YouTube is purely intended as time-wasting junk, but the rest is well-made gold and YouTube is better than I expected at suggesting something I’ll like. Mostly I watch videos related to travel destinations, old TV clips, concerts, and how-to fixit help. We still subscribe to Netflix, Hulu, and one of the P-ones (I can never remember if its Paramount+ or Peacock), but I would give up YouTube Premium last.


Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.


Acquisitions, Funding, Business, and Stock

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Chronic pain management technology vendor Upside Health shuts down.

Care enablement technology company Fabric acquires virtual care service provider MeMD from the now-shuttered Walmart Health. Walmart bought the business, which was started in 2010, in 2021 for a reported $6 million. Fabric acquired virtual healthcare assistant startup Gyant and announced a $60 million Series A funding round earlier this year.

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Telehealth vendor Amwell announces a reverse stock split in order to avoid delisting on the New York Stock Exchange. AMWL shares have lost 87% of their value in the past 12 months to $0.29, valuing the company at $86 million.

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Google and TikTok ban ADHD telehealth provider Done Global from advertising on their platforms amidst a federal investigation that has expanded to include five additional people of interest. Done’s CEO and clinical president were arrested last month on charges of distributing Adderall, healthcare fraud, and obstruction of justice.

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Virtual primary care company K Health raises a $50 million funding round.


Sales

  • Babson Diagnostics will implement Ellkay’s lab-ordering software and LKCareEvolve clinician portal as a part of its BetterWay blood-testing service.
  • Adventist Health (CA) selects The Garage’s population health management software.
  • Cleveland Clinic will integrate Masimo’s Hospital Automation Platform with its patient monitoring technologies as part of its TeleCritical Care program.

People

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Cordea Consulting promotes Thomas Sjostedt to VP of sales.

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Greater Houston Healthconnect promotes Junaid Husain, ALM, MBA to CEO.

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Ron Wozny, MBA (HealthSmart) joins MyDirectives as SVP of marketing and business development.

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CSI Companies hires Douglas Herr (Healthcare IT Leaders) as SVP of client services and strategy.

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Carrie Damon, MHA (CommonSpirit Health) joins KPMG as global chief digital officer of KPMG Delivery Network.


Announcements and Implementations

UT Health East Texas implements virtual nursing from Care.ai across its network.

UCHealth (CO) rolls out prior authorization software co-developed with Arrive Health at three of its clinics. It will implement the software across its network next year. UCHealth invested in Arrive’s (fka RxRevu) Series A funding round in 2019 after working with the company for several years through its Care Innovation Center.

The Headwaters High-Value Network clinically integrated network launches with 19 independent rural Minnesota hospitals as members. HVN will consider shared technology solutions in population health management, analytics, and are management.


Government and Politics

NHS London’s medical director says pathology services across its six boroughs are operating at 46% capacity since its pathology services vendor Synnovis was hit with a ransomware attack on June 3.

The Department of Justice recaps the recent sentences of these former Outcome Health executives who were involved in a $1 billion corporate fraud scheme. Three other executives have pleaded guilty and are awaiting sentencing. DOJ summarizes, “faking it until you make it is not an acceptable practice for any business.”

  • Co-founder and CEO Rishi Shah: seven years and six months in prison.
  • Co-founder and President Shradha Agarwal: three years in a halfway house.
  • CEO/CFO Brad Purdy: two years and three months in prison.

Other

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UTHealth San Antonio previews the technologies its new Multispecialty and Research Hospital will feature when it opens in December, including virtual nursing, smart beds, and three “Rosey” robots that will deliver items to the 144-bed facility’s nursing units.


Sponsor Updates

  • Inovalon joins the Meditech Alliance ecosystem of partner organizations.
  • AdvancedMD launches new automation and payment capabilities to help private practices increase productivity and drive more revenue.  
  • Augmedix AI Advisory Council member Lisa Rotenstein publishes new research in JAMA Network Open, “Virtual Scribes and Physician Time Spent on Electronic Health Records.”
  • AvaSure publishes a new case study, “How UCHealth used Telehealth Technologies to Slash Code Blues up to 70%.”
  • Cordea Consulting promotes Michael Tierney to recruiting supervisor.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.

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RECENT COMMENTS

  1. I agree HIPAA applies. I've always understood that too.

  2. HIPAA does apply to VA care delivery environments, though, as I understand it, regardless of their billing practices.

  3. RE: Epic and Agentic AI: Operational & Business Model Risks Disrupting Its Own Ecosystem: Agentic AI threatens Epic’s traditional software…

  4. No worries on HIPAA - they don't bill normally. It certainly suggests the same levels of due diligence as other…

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