Monday Morning Update 3/23/26

Top News

CMS issues a final rule that standardizes electronic claims attachments and electronic signatures, allowing providers to send supporting clinical documentation, such as notes, images, and reports, electronically instead of by fax or mail. CMS excluded prior authorization attachments from the rule.

The final rule takes effect on May 26, 2026. Covered entities must comply by May 26, 2028.

CMS proposed a more ambitious rule in 2022 that would have addressed claims attachments, prior authorization attachments, and broader workflow fixes. CMS split that rule into two tracks, the newly published claims attachment rule and a 2024 rule that moved prior authorizations toward structured data exchange via APIs instead of document attachments.

HIStalk Announcements and Requests

Poll respondents are skeptical, but not dismissive, of Amazon’s healthcare ambitions. Few expect it to make a major impact, perhaps reflecting doubts about its invincibility following Haven’s failure and the modest traction of One Medical and Amazon Clinic. A contrarian take is that Amazon doesn’t need to solve healthcare’s complexity when it can benefit from cherry-picking low-risk, high-reward aspects such as digital pharmacy, logistics, and owning the digital front door.

New poll to your right or here: Whose side do you take in AI-powered encounter coding? Bold thinkers would argue that AI tries to make coding orderly and objective when it was never designed to be, rewarding how well the story is told more than messy clinical reality that cannot be reduced to checkboxes. It’s like US tax law, where you could ask 10 experts to calculate the same family’s tax bill and get 10 different yet defensible answers.  

Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

A small China-based study finds that delivering patient education in the patient’s own cloned voice improves compliance and satisfaction compared to using the cloned voice of a physician. The team used Resemble.ai to clone the voices.

HIMSS doesn’t respond to my inquiries about its IRS Form 990 non-profit tax filings even though they are required by law to provide them, but I notice that they finally filed the FY2022 form a few months ago. Highlights:

• Total revenue dropped by 14% over the previous year.
• Nearly half of its income came from conferences, whose revenue tripled that of memberships.
• Advertising and media contributed $10.7 million in unrelated business revenue.
• HIMSS lost $9 million versus $19 million the year before.
• Its net assets dropped from -$29 million to -$41 million.
• Top compensation was earned by President and CEO Hal Wolf ($1.3 million), COO Sebastian Krolop ($922,000), and EVP Bruce Steinberg ($595,000).

Sales

• Two NHS trusts will implement Altera Digital Health’s EPR in a 10-year, $38 million contract.

Announcements and Implementations

AI-powered search engine operator Perplexity AI introduces Perplexity Health, which will allow users to connect to their provider’s health information via B.Well along with data from Apple Health, Fitbit, and Withings. Its dashboard will track metrics and answer health questions from the user’s own data.

Privacy and Security

The Cybersecurity and Infrastructure Security Agency urges organizations to implement Microsoft’s newly updated best practices for securing Intune and other endpoint management software following the cyberattack on Stryker.

Other

A SmartSense by Digi survey finds that hospital CFOs plan to spend more on technology in 2026, but rising cost pressure, high pilot failure rates, and compressed ROI timelines are forcing a shift toward platform solutions that deliver fast, measurable financial returns. Other findings:

• Half of the hospitals demand at least 110% ROI in new technology within 18 months versus the previous runway of three years.
• Nearly 60% say that at least half of their technology pilots fail, leading them to seek proven rather than experimental solutions.
• Top project drivers are payment and regulatory requirements rather than AI or outcomes.
• Most expect to make AI investments, but only for technology that provides quick, measurable financial or operational gains.

Sponsor Updates

• Wolters Kluwer Health expands its relationship with the American Heart Association to include the journal Stroke: Vascular and Interventional Neurology, for a total of 12 American Heart Association journal titles.
• FinThrive receives the Platinum 2026 Pinnacle Award for AI Excellence in the Intelligent Process Automation category.
• PerfectServe will sponsor The Millenium Alliance’s Healthcare Providers Transformation Assembly April 7-8 in Denver.
• The Harvard Business School Alumni Magazine profiles Waystar CEO Matt Hawkins.
• WellSky will present and exhibit at the ACMA National Conference April 20-23 in Orlando.

Blog Posts

• Implementing Contact Center Automation With AI (Five9)
• CISO Brief: Regulatory Update on the 2026 National Cybersecurity Strategy (Fortified Health Security)
• HIMSS 2026: 6 priorities healthcare IT leaders should focus on next (Nordic)
• Is Your ServiceNow SPM Driving Value or Creating Drag? (Optimum Healthcare IT)
• AI Can Suggest. Health Systems Must Deliver Action. (Praia Health)
• The Hospital CFO Technology Outlook Report: How Financial Leaders are Rethinking Spend in 2026 (SmartSense by Digi)
• What Healthcare Payments Can Learn from Retail Experiences (TrustCommerce)
• Turning Fragmented Patient Data into Faster Therapy Starts (Surescripts)
• Hospital Outpatient Observation Care: Facility vs. Professional Coding (TruBridge)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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News 3/20/26

Top News

Alphabet-owned Verily raises $300 million, renames itself Verily Health, and says that it will focus on developing AI-enabled precision health solutions.

Alphabet participated in the round but, gave up its majority stake in the company. Other investors include Series X Capital, UCHealth, and the University of Colorado Anschutz.

Verily’s moonshot phase ran from 2012 to 2016, when it pursued ideas such as glucose-sensing contact lenses and massive health mapping studies. It struggled with layoffs and leadership changes through mid-2024, when it pivoted to become a vendor of data platforms and technology to health systems and pharma.

Verily Chairman and CEO Stephen Gillett, whose background was cybersecurity and retail before joining Google in 2016 and Verily in 2020, will remain with the company.

Reader Comments

From DataTrust: “Re: GuardDog. What stood out to me wasn’t just that one company crossed the line, it’s how easy it seems to claim treatment as the reason for access without much verification.”

From ChartAudit: “Re: Epic wrongful death lawsuit. The allegation that clinicians couldn’t reconstruct a medication timeline or clearly distinguish active versus discontinued meds is the kind of issue most of us have worked around for years. The question is whether that’s a usability nuisance or a true patient safety risk, and whether courts are now going to be asked to decide the difference in product design.”

Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Chartis acquires Leap AI, a venture studio. 

Diabetes and insulin management technology company Glytec announces plans to relocate its headquarters from Boston to Atlanta, where it will hire an additional 500 employees over the next several years.

About 2,400 Kaiser Permanente mental health professionals stage a one-day strike after being warned by their union that KP will replace therapists with AI. They were joined by 23,000 Kaiser nurses. Kaiser denies the claim.

Announcements and Implementations

MRO adds identity verification technology to its Patient Central patient records request system.

In Canada, Ontario considers implementing a province-wide patient data-sharing system and says that it is in discussion with vendors. The province spent $6 billion on previous projects with little success.

Wolters Kluwer Health will provide Continuing Medical Education to clinicians who use its UpToDate Expert AI.

Google partners with CMS to pull patient medical records into Fitbit, positioning its AI health tools as a consumer-facing front end for longitudinal health data.

Government and Politics

VA Deputy Secretary Paul Lawrence, PhD says in an EHR update that “The bottom line is that, this time, the Federal EHR is working, stable, and reliable” as rollouts accelerate “with the right leadership in place.” The VA has scheduled 23 sites to go live in 2026, starting in April with Michigan sites in Detroit, Saginaw, Ann Arbor, and Battle Creek.

Meanwhile, a proposed House bill would restrict the VA from signing new agreements with Oracle Health or bringing new sites live if the VA doesn’t implement and meet system and operational metrics.

A report says that politicians of Sweden’s Region Skåne were misled by an IT procurer into selecting Cerner Millennium in 2017, which allegedly did not meet mandatory EU safety requirements. The civil servant who led the selection later took a job with Cerner at twice the pay. The government announced the selection in September 2017, but no go-lives have occurred and the project’s cost has risen to $234 million. Meanwhile, implementation has been mothballed after a system review by 150 government employees concluded that Millennium is not “useful enough to be implemented.” The government will pursue other options.

A study of the ACA Marketplace finds that rising premiums and subsidy losses have left 10% of last year’s enrollees uninsured, driven half of those ages 18 to 29 out of the market, and forced many to cut basic expenses while worrying about affording premiums, emergency care, and hospitalization.

Sponsor Updates

• Judi Health wins seven 2026 Stevie Awards for sales and customer service.
• CTG will introduce a cyber resilience scoring dashboard next week at the 2026 RSA Conference.

Blog Posts

• Who Owns Lung Nodule Follow Up in Health Systems and Why That Matters (Qure.ai)
• From Strategy to Execution: Key Insights From HIMSS26 (Tegria)
• Patient Safety Awareness Week: Teaming Up for Safer Medication Decisions (First Databank)
• Data, AI, and the Contact Center: Turning Insight into Real Business Growth (Five9)
• How to Build a Resilient Ransomware Defense Program in Healthcare (Fortified Health Security)
• Why Health System IT Investment Works Like a 401(k): Insights From Former CIO Todd Richardson (HCTec)
• Why patient confusion could be one of your biggest revenue cycle management bottlenecks (and what to do about it) (Inbox Health)
• How Boone Health is using predictive no-show modeling to improve access and outcomes (Meditech)
• 10 Ways EHRs Cause Physician Burnout (And What to Do) (Med Tech Solutions)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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News 3/18/26

Top News

Healthcare pricing and payment platform vendor Turquoise Health raises a $40 million Series C funding round.

Reader Comments

From ExecPhysicianCalifornia: “Re: wrongful death complaint filed against Epic. The case is Fischman v. Epic Systems Corporation, Case No. 3:26‑cv‑00770‑D, was filed on March 10, 2026.” Thanks for those details, which allowed me to download the filing. Summary:

• The lawsuit was filed by Gallit Fischman, whose father died after his transplant-related drug was switched at UT Southwestern.
• She previously filed a personal injury malpractice lawsuit against UT Southwestern, alleging that the organization prioritized clinical studies over patient needs. She withdrew that suit before filing this one against Epic.
• In her lawsuit against Epic, which she filed without attorney representation, she cites wrongful death, product liability, and related claims. Her complaint says, “Epic-generated medical record did not permit reconstruction of a coherent medication timeline, identification of active versus discontinued medications, or reliable differentiation between current and historical clinical information.”
• The lawsuit claims that medications can continue to display in Epic after being discontinued and that medication reconciliation does not require specific clinician action, allowing outdated entries to persist. She argues that hospitals cannot change Epic’s architecture.
• She repeatedly argues that the fault lies with Epic, not with the clinician or hospital, and that her claims do not require reviewing physician treatment decisions or standards of care as would be required in a malpractice case.
• Her claims appear to rely largely on her own review of the Epic-generated medical record, in which she says that she could not reconstruct the medication timeline.
• A possible motivation is that she may have concluded from the UT Southwestern lawsuit that malpractice claims are difficult to pursue, since they require expert testimony and proof of a clinical mistake. Texas is generally considered a clinician-friendly state for malpractice litigation.
• Her case against Epic instead hinges on Texas product liability law, which courts do not always apply consistently to software. The question is whether an EHR is considered a product or a service. The claim is easier to assert than malpractice and could also give her access to UT Southwestern records without meeting malpractice lawsuit requirements, which would be useful if her malpractice lawsuit is revived.
• The plaintiff’s chances of winning, or even surviving Epic’s likely motion to dismiss, appear low. Epic will likely argue that it has no duty to the patient, that an EHR is not a product under Texas law, that hospitals control configuration choices, that clinicians still exercise independent judgment, and that any claim of causation is speculative.
• Epic will likely move to dismiss, which may clarify whether courts view EHR software as a regulated product or simply a tool used by clinicians.

From Dr. Nick: “Re: ‘Scrubs.’ The relaunch covers the pit stop analogy, where we are forced into RVUs and timed interactions that demand speed over safety or compassion, amongst other things.” Trivia: the original was filmed in North Hollywood Medical Center, which was closed in 1998, torn down in 2011, and replaced with apartments. Patients kept showing up in the lobby because they saw prop ambulances parked outside.

Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Sutter Health will acquire Allina Health, with the California-only system pledging to invest $2 billion in Allina and allowing it to continue using the Allina Health name. The combined organization will have $26 billion in revenue, 39 hospitals, 88,000 employees, and 400 care sites. I believe they both use Epic.

Sales

• West Cancer Center & Research Institute selects the Unified Digital Patient Experience Platform from Willowglade Technologies.
• Summit Health will deploy Navina’s AI-powered system for value-based care.

Announcements and Implementations

Google removes the “What People Suggest” feature from its search, which provided AI-generated summaries of crowdsourced medical advice.

Google says that it will invest $10 million to fund organizations that incorporate AI in clinician education. The company also will add an “Ask” button to health videos on YouTube so that users can request AI explanations, add a connection to continuous glucose monitors in Health Connect, and link to medical records in the Fitbit app.

Philips announces a cloud-enabled version of its IntelliSite Pathology Solution on HealthSuite.

Southeast Georgia Health System will implement digital billing software from RevSpring later this month.

West Virginia University Medicine expands its pilot of Abridge’s AI-based clinical documentation software to 1,200 clinicians.

In Colorado, Heart of the Rockies Regional Medical Center will implement Epic through a Community Connect arrangement with Aspen Valley Health.

Censinet announces GA of GRC AI, an automated governance, risk, and compliance platform; and additional enhancements to its healthcare cybersecurity risk-management solutions.

Azara Healthcare will integrate its population health and value-based care solutions with Meditech Expanse.

Privacy and Security

Vanderbilt University Medical Center (TN) attributes its brief EHR downtime early Monday morning to an Epic-related outage. Epic noted that it was “aware of one healthcare organization experiencing technical issues.”

Other

Perelman School of Medicine researchers determine that telemedicine visits at Penn Medicine are less expensive than in-person visits after analyzing EHR and billing data from 160,000 visits conducted over four months. They found that initial virtual visits were charged $96 versus $509 for the in-person visit. Telemedicine patients had one fewer follow-up visits within 30 days of their first appointment than did in-person patients.

Sponsor Updates

• AdvancedMD wins Software Finder’s Excellence Award for its data-driven medical office software performance.
• Black Book Research releases a new report titled “United Kingdom: State of Acute Care EHR and Digital Healthcare 2026.”
• Arcadia offers a “PY27 ACO Roster Building Checklist.”
• Bizmatics will exhibit at ASIPP 2026 March 19-21 in New Orleans.
• Divurgent congratulates customer Riverview Health (IN) on its recent Epic go-live.

Blog Posts

• Assessing and Transforming Utilization Review Documentation Culture (AGS Health)
• How Lung Nodule Tracking Software Supports Nurse Navigators (Qure.ai)
• HIMSS26 hot takes: AI, Data, and the Next Decade of Healthcare (Arcadia)
• Inside the CIO Playbook: Strategies Fueling Health IT Growth (CereCore)
• The hidden complexity of MLM management (Altera Digital Health)
• How UHS Partnered with Artera to Close Gaps in Diabetes Care (Artera)
• Reflections with CEO Tom Niehaus: Celebrating CTG’s 60th Year in Business (CTG)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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Sponsorship information.
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Monday Morning Update 3/16/26

Top News

GuardDog Telehealth agrees to a judgment and injunction in Epic’s lawsuit against it. GuardDog says that its plans to build a chronic care management and remote patient monitoring business fizzled, so it pivoted to selling patient medical records to law firms.

GuardDog acknowledges that it told Carequality that it was requesting records through Health Gorilla for treatment purposes and says that Health Gorilla was aware of its business model.

If approved by the court, the agreement would bar GuardDog from accessing records through TEFCA and Carequality. The company’s website, social media accounts, and LinkedIn profile have been removed.

The judgment does not directly affect Epic’s lawsuit against Health Gorilla, but it strengthens Epic’s claim that some Health Gorilla customers requested patient records for law firms while representing the requests as treatment-related.

Reader Comments

From Secure Itty: “Re: Stryker. They should either have moved from their private Microsoft cloud to Azure or committed hundreds of millions of shareowner profits to match what Microsoft spends to thwart this kind of attack. IMO, it was inevitable and irresponsible.” The attack is interesting because the hackers apparently didn’t bother to install malware, they hacked into Stryker’s Microsoft Intune mobile device management software and security policy enforcement tool, then used system administrator privileges to reset 200,000 devices, including any personal or BYOD devices that were connected. According to analysis by Shieldworkz:

This is the detail that should be keeping every CISO awake right now: the attackers no longer need any custom tool or deploy a wiper. They just need to reach the administrative layer of a platform the potential victim is already paying for and trusting implicitly. Once they had that access, traditional endpoint detection was blind to it. A remote wipe command issued through Intune looks identical to a legitimate IT administration move. No malware signature, no anomalous process and no alert … Enterprises deploy MDM to secure their devices, then fail to secure the MDM itself. The tool designed to protect turns into the very a mechanism of destruction. In security, we call this a single point of catastrophic failure — and enterprises have been building them into their Microsoft environments for years without recognizing it.

HIStalk Announcements and Requests

Patients on both sides of the pond say that they are uneasy about giving Palantir and similar analytics companies access to their medical data. The debate is particularly heated in England, where the NHS hired Palantir to build a national health data sharing network. Poll respondent comments are worth a read.

New poll to your right or here: How will Amazon’s healthcare ambitions play out?

Pondering: if medical practices really care about patient health and access, why are their offices closed 75% of the time? Pharmacies, veterinarian clinics, therapy clinics, and dentists don’t just operate 8 until 5 on weekdays only. Is it adequate that patients can seek after-hours help from urgent care centers, hospital EDs, and telehealth providers?

Your Monday morning cheer-up comes from Ms. M in Missouri, who wanted to tell HIStalk readers about the impact of the STEM kits that her elementary school students are using, which were provided by reader donations and matching funds (thanks, Anonymous Vendor Executive) that funded her Donors Choose teacher grant request. She reports:

The new resources have transformed our classroom from a space of simple instruction into a space of hands-on exploration and discovery. We are currently using the materials during our STEM block for a unit on measurement and plant growth. Instead of just reading about how plants grow, students are actively measuring their plants using nonstandard and standard units, recording data, and creating graphs to track growth over time. One special moment that truly stood out was when a student noticed that her plant had grown two whole centimeters in just a few days. She excitedly called her classmates over and said, “It’s really working!” That spark of ownership and pride is exactly what authentic learning looks like.

Several students said it felt like we had turned our classroom into a “science lab.” The excitement was genuine and contagious. Even students who are typically hesitant to participate were eager to measure, observe, and share their findings. Because of your support, students are not just completing assignments, they are thinking like scientists and mathematicians. They are collaborating, problem-solving, and explaining their reasoning with confidence. Thank you for giving my students opportunities they will remember. Your generosity is not just providing materials, it is building confidence, curiosity, and a love of learning that will last far beyond our classroom walls.

Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Stryker says in an SEC filing that an Iran-linked cyberattack that the company disclosed last week continues to disrupt its systems, affecting order processing, manufacturing, and shipping. The company says that patient-related services and connected products such as Vocera and Care.ai were not affected.

CareCloud reports Q4 results: revenue up 22%, adjusted EPS $0.11 versus $0.23, beating expectations for revenue and matching those for earnings.

Sales

• In England, Somerset and Dorset NHS trusts choose Epic for a unified patient records system in a $294 million, 10-year contract.

Announcements and Implementations

A small study of ambulatory practice patients finds that conversational AI (Google AMIE) can successfully conduct pre-visit medical histories and generate accurate diagnoses and treatment plans, but is best used as a clinical assistant rather than as a standalone diagnostic tool.

Privacy and Security

Epic notifies UPMC that Health Gorilla and participants in its health network allegedly accessed medical records for non-treatment purposes, leading UPMC to notify affected patients.

Other

I didn’t spot an EHR screen in SNL’s MAHAspital sketch, but maybe you can.

Sponsor Updates

• Netsmart hosts educators from a local school district in Kansas to discuss the AI and technology skills that students will need to work in healthcare technology.
• Health Data Movers releases a new episode of its “Quick HITs” podcast titled “Bryan Dechairo on Genomics, Rare Disease Diagnosis, and the Future of Precision Care.”
• VisiQuate pairs its intelligence suite, including its AI-driven authorization prediction model, data engine, analytic insights, robotic process automation and revenue cycle workflows; with Ethermed’s automated prior authorization engine.
• Nominations are now open for PerfectServe’s sixth annual Nurses of Note Awards Program.
• ReferWell will exhibit at the California Primary Care Association’s Quality & Technology Conference March 17-18 in Orange County.
• The Utah Business Daily names Waystar CEO Matt Hawkins as its CEO of the year.
• Visage Imaging renews contracts with MedStar Health and Zwanger Pesiri (NY).
• Zen Healthcare IT achieves its third full HITRUST r2 certification.
• AGS Health, FinThrive, Infinx, Nym, TruBridge, VisiQuate, and Waystar will exhibit at the HFMA Revenue Cycle Conference March 18–20 in Arlington, TX.

Blog Posts

• 9 Leading chronic care management software picks of 2026 (Arcadia)
• Why trust is the foundation of national health data exchange — and why we need to protect it (Meditech)
• How Service Desk Analytics Improve Health IT ROI (Med Tech Solutions)
• Why Utilization Management Is Critical to Value-Based Care and Revenue Performance in Human Services (Netsmart)
• The Invisible Majority: Using AI to Detect Lung Cancer Early in Non-Smokers (Qure.ai)
• Rapid Deployment: How SlicedHealth Onboards Hospitals with Minimal IT Investment (SlicedHealth)
• Break the Bottleneck on Medication Prior Authorization (Surescripts)
• Prostatectomy Coding: Understanding ICD-10-PCS Changes and CPT® Differences for 2026 (TruBridge)
• Elevating patient education and collaboration in the AI era (Wolters Kluwer Health)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

News 3/13/26

Top News

An Iran-linked hacker group claims in a statement that it disrupted the systems of medical device maker Stryker, saying that the attack was retaliation for the bombing of an Iranian school that killed 168 children and 14 teachers.

The group claims that it wiped 200,000 of the company’s servers and other devices. It also says that it exfiltrated 50 terabytes of Stryker data, including product details, hospital purchasing contracts, clinical trials data, and internal communications, and is threatening to post the information publicly.

Security experts warn that the attack could serve as a test case for further attacks against large US corporations.

Reader Comments

From ExecPhysicianCalifornia: “Re: Epic. A new wrongful death lawsuit alleges architectural defects in the company’s EHR design, including the inability to reconstruct medication timelines or distinguish between active versus discontinued medications. Do other see this as an isolated case or part of a larger pattern emerging around Epic’s market position and legal exposure?” I haven’t seen this lawsuit, which I would assume involves a provider given the wrongful death aspect. Details?

From Associate Meets Door: “Re: NextGen. Laid off about 100 people on Thursday, including some who have been with the company for 20+ years.” Unverified. The company is owned by two private equity firms, so I wouldn’t be shocked.

Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Medical practice AI agent vendor Nitra raises $50 million in Series B funding.

Amigo AI, which builds patient-facing AI agents for clinical use cases, raises an $11 million Series A round.

Healthcare finance AI platform vendor Translucent AI raises $27 million in Series A funding.

Oracle CTO and chairman Larry Ellison said this in Tuesday’s earnings call:

In healthcare, Epic automates … primarily acute care hospitals. We automate acute care hospitals. We automate clinics. We automate laboratories. We automate the payers, the people who actually pay the bills. We automate the insurance companies. We automate the HCM system that trains their nurses, that schedules their radiologists to get the right radiologist when an MRI is given, that automates the hospital’s financials, that also automates the FDA and the regulators that approve the latest drugs, that deals with the pharmaceutical companies. That is the healthcare ecosystem. It is enormous. And thank God we have these coding tools now that allow us to build a comprehensive set of software, agent-based software, to automate an ecosystem like healthcare or financial services. That is what we are doing at Oracle Corporation. That is why we think we are a disruptor. That is why we think the SaaS apocalypse applies to others, but not to us.

Sales

• WVU Health System will implement Hellocare.ai’s virtual care technology.
• Ardent Health will deploy Hellocare.ai technology in 2,000 hospital rooms.

Announcements and Implementations

Amazon expands access to its Health AI assistant to US users of its website and app, allowing them to receive health guidance, schedule One Medical virtual visits, and manage prescriptions.

Epic says that 85% of its customers are using its AI tools.

Zen Healthcare IT announces that its Stargate API supports identity tokens from CLEAR and ID.me to verify patients for TEFCA Individual Access Services.

ECRI publishes its list of “Top 10 Patient Safety Concerns for 2026,” with potential AI-generated diagnostic errors taking the top spot. 

Stryker launches SmartHospital Platform, which includes connected infrastructure, clinical communication, a workflow engine, virtual care, and ambient sensor.

Microsoft introduces Copilot Health, a Copilot application that collects and summarizes user medical records. The product appears to be a revamp of Copilot for Health, which was announced in October 2025 as a non-personalized information chatbot. The new data capabilities are provided in partnership with records retrieval platform vendor HealthEx, which says that its free service retrieves information using direct connections, TEFCA, CareQuality, and CommonWell.

An AMA survey finds that 80% of physicians are using AI for work, double the share that was reported in 2023. Documentation and summarization are the most common uses, but use is growing fast for summaries of research and standards of care. More than 75% of respondents say that AI gives them an advantage in patient care, with the greatest benefits in diagnosis and work efficiency. Ninety percent worry about skill loss, especially among early-career physicians.

Government and Politics

A study finds that US healthcare affordability continues to deteriorate, even before this year’s expiration of ACA subsidies and Medicaid enrollment cuts. Americans report cutting back on driving and meals to pay for healthcare or medications, while also deferring treatments and stretching prescriptions.

Sponsor Updates

• Five9 launches Five9 Fusion, a new partner program that spans product integrations, independent software vendors, and embedded technology partners.
• Healthcare Growth Partners advises Medisolv in its acquisition of Lilac Software.
• Optimum Healthcare IT posts a new episode of its “Visionary Voices” podcast featuring Inova Health EVP/CIDO Matt Kull.
• Health Data Movers names Richard Walter account manager and Taylor Seagraves health IT recruiter.
• Impact Advisors Mexico celebrates hiring its 300th employee.
• TruBridge opens a Global Capability Center in Chennai, India.

Blog Posts

• Healthcare data warehouse benefits, features, and use cases (Arcadia)
• Time Saved: Achieving Efficiency and Revenue With Surgical Block Utilization (LiveData)
• New! Call Center Functionality: Transform Navigator Workflows (Findhelp)
• Understanding AI-as-a-Service (AIaaS) for Contact Centers: What It Means for Contact Centers (Five9)
• CISO Brief, March 2026: Geopolitical Tensions and Cyber Vigilance (Fortified Health Security)
• Let’s Break Down ASTP’s New Radiology RFI (HealthMark Group)
• What is a copay? Understanding copayments in health insurance (Inbox Health)
• Beyond data: Meditech reveals smarter path to connected care at ViVE 26 (Meditech)
• CHIME C-Suite Focus Group Recap: How to Maximize Your EHR Investment with Agile IT Support (Med Tech Solutions)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

News 3/11/26

Top News

Universal Health Services will acquire online therapy company Talkspace for $835 million.

Talkspace went public in June 2021 via a SPAC merger. TALK shares have lost 44% since. The company’s valuation dipped to below $100 million in late 2022.

Shares in UHS have gained 8% in the past 12 months, valuing the hospital operator at $11.4 billion.

Reader Comments

From The Jig Is Up: “Re: Leapfrog Safety Ratings. This is a reminder to not trust companies that make their money selling ‘awards’ to hospitals and data to marketers.” A federal judge rules that The Leapfrog Group misled the public by assigning its lowest safety grade to hospitals that declined to participate in its survey. The judge notes that Leapfrog also sells related services that include benchmarking tools, consulting, and the right for hospitals to use its A-grade logo in marketing. Plaintiff Palm Beach Health Network did not seek damages, asking only that Leapfrog stop publishing scores that are influenced by non-participation.

From Old Schooler: “Re: AI in healthcare. It’s being used for three things: documentation, coding, and marketing. Two of those generate revenue.”

Sponsored Events and Resources

Publication: HIStalk’s Guide to HIMSS26 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Oracle reports Q3 results: revenue up 18%, EPS $1.27 versus $1.02, beating analyst expectations for both.

Siemens Healthineers unit ECG Management Consultants acquires value-based care consulting firm Lumina Health Partners. ECG will retain Lumina co-founders Daniel Marino and Lucy Zielinski as principals.

Elsevier will acquire video-based patient engagement and education company Mytonomy and incorporate it into its Clinical Solutions business.

Sales

• The Atlanta VA Medical Center and the Central Alabama VA Medical Center select patient safety technology from CareView Communications, with assistance from Decisive Point Consulting Group.

People

InterSystems names Tim Ferris, MD, MPH (Red Cell Partners) VP of its healthcare practice.

Access Healthcare promotes Sid Mehta, MBA to president and chief growth officer.

Experity promotes Bobby Ghoshal, MBA to CEO.

Cotiviti hires Ric Sinclair, MBA (Waystar) as CEO. He replaces Emad Rizk, MD, who will transition to board advisor.

Announcements and Implementations

Blue Cross Blue Shield says that hospitals may be using AI coding tools to identify more billable diagnoses, which could increase inpatient spending by $663 million. A company study found that diagnoses of postpartum anemia rose sharply at some hospitals without a corresponding rise in treatments such as blood transfusions, suggesting that coding intensity rather than patient severity increased. Experts say that the evidence is inconclusive and could reflect improved documentation or historical undercoding rather than AI-driven overbilling. However, some hospitals have said publicly that they would use AI to boost appropriate billing for specific services, among them postpartum anemia.

Clearsense will incorporate AI throughout its legacy data decommissioning and archiving services to help healthcare organizations more efficiently surface insights.

Meditech announces expanded AI capabilities, including the addition of ambient intelligence in its Expanse Now app for physicians and Expanse Point of Care app for nurses.

Greenway Health launches Novare, an ambulatory-focused platform built around agentic AI that integrates clinical documentation, revenue cycle, and patient engagement tools.

Epic announces its AI roadmap at HIMSS26, which includes:

• Conversational AI that allows clinicians to ask questions about the patient’s chart data using its Art clinician AI.
• Creation of collaborative visit agendas that include questions from both clinician and patient.
• An AI agent factory.
• A tool to help clinicians with differential diagnosis.
• A new family of AI models called Curiosity that can help predict the next steps in the patient’s journey.

Privacy and Security

An anonymous Reddit poster complains that they saw a drugstore’s pharmacy technician wearing Ray-Ban Meta smart glasses at the counter, which they say is a HIPAA violation.

Other

The Delaware Department of Health and Social Services works with consulting firm Healthe Insights to develop DTRN360, a care coordination platform for behavioral health providers statewide. Its technology incorporates referral and care coordination capabilities from Bamboo Health and Findhelp.

Sponsor Updates

• Medicomp Systems customer IJN becomes Malaysia’s first hospital to achieve HIMSS EMRAM Stage 7.
• Concord Technologies begins offering Concord Direct Message, a Direct Secure Messaging service, within its Concord Connect platform.
• Nordic launches a refreshed brand identity.
• Black Book urges HIMSS26 attendees to make time for over 70 top client-rated vendors recognized for exceptional user satisfaction by healthcare clients so far in 2026.
• DrFirst releases the next version of RxInform, its real-time prescription engagement platform.

Blog Posts

• 10 Ways Hybrid Intelligence is Revolutionizing Autonomous Coding (AGS Health)
• Practical Front-End Revenue Cycle Management Tips for Federally Qualified Health Centers (Med Tech Solutions)
• Rural Hospitals Are Not Too Small for Cyber Threats (CereCore)
• What We Learned Going Through SOC 2 as a Healthcare Infrastructure Company (VectorCare)
• From outages to autonomy: The future of system reliability with AI-powered auto-healing (Altera Digital Health)
• Healthcare data aggregation: A Q&A guide to unified data (Arcadia)
• MCP for Healthcare: 4 Hard-Won Lessons from the Trenches (Artera)
• Strategies for improving clinical productivity (Philips Capsule)
• NIST CSF 2.0 in Healthcare: From Compliance to Governance (Clearwater)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Monday Morning Update 3/9/26

Top News

Financial Times reports that former NHS senior official Matthew Swindells was serving as a paid lobbyist for Palantir while urging colleagues to send GP patient data to the nationwide Federated Data Platform.  

Palantir was awarded a $440 million contract in 2023 to develop FDP, which aggregates and analyzes data from NHS trusts.

Swindells was previously SVP of population and global strategy at Cerner. He says that his email referenced GP data being used on the local federated data platform, not the national one.

Reader Comments

From Jagged: “Re: HCA using Palantir for medical record summarization. Hospitals say they guard patient data carefully, right up until a tech company offers them a shiny AI tool. Suddenly the same data becomes a ‘strategic asset.’ Patients might call it something else.”

From Testy: “Re: agentic AI. Vendors used to sell modules, then solutions, then platforms, and now agents. The pitch changes every five years, but the integration problems don’t.”

HIStalk Announcements and Requests

Poll respondents align with my life’s motto, rarely disproven, which is, “Self-interest is the most reliable driver of human and organizational behavior.” What people and organizations say is often irrelevant when you can simply look at their actions.

New poll to your right or here: Would you trust a data analytics company like Palantir with your full medical record? The related question is whether said data sharing gives patients any personal benefit, such as improved care or outcomes, and if the argument is that society benefits, then why are companies making profit handing off my information to each other?

HIMSS kicks off in Los Wages this week with the inevitable sunshine, 80-degree days, and the never-ending olfactory transition from panhandler urine to casino cigarette smoke.

Pondering: If Oracle conducts the rumored massive layoffs early this week, will any employees working the HIMSS conference be affected and abruptly sent home?

Sponsored Events and Resources

Publication: HIStalk’s Guide to HIMSS26 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Sales

• Catholic Health chooses Nordic for Epic application managed services.
• BJC HealthCare, FMOL Health, and Naples Comprehensive Health implement Lincata’s Bedside OS, including LincTV and Epic MyChart Bedside TV.

People

Mike Knowles, MBA (Banjo Health) joins BettrAI as CEO.

Announcements and Implementations

Wolters Kluwer Health integrates its UpToDate clinical decision support solution with Microsoft’s Dragon Copilot, Microsoft 365 Copilot, and Teams.

Waystar expands its collaboration with Google Cloud to apply agentic AI capabilities to develop an autonomous revenue cycle.

Medhost announces Medhostone, a next-generation EHR that aims to unify patient data into a single “connected patient story,” incorporate AI capabilities, and accelerate product development. It will be rolled out incrementally through 2027. 

Sponsor Updates

• Halifax Health (FL) implements WellSky’s CarePort Transition solution.
• Nordic releases a new “Designing for Health” podcast featuring Michael Hallsworth, PHD and Meredith Jones.
• VisiQuate will exhibit at Revenue Cycle Conference March 18-20 in Arlington, TX.

Blog Posts

• Closing the Cyber Gap Without Hiring a Full Time CISO (CereCore)
• How to harness analytics for data-driven value-based care (Arcadia)
• One Big Beautiful Bill (OB3): From Structural Shift to Strategic Action (Impact Advisors)
• Top 10 EHR Adoption Challenges & How to Overcome Them (Med Tech Solutions)
• How AI Makes Documentation Easier for PT Clinicians (Netsmart)
• We optimized the medical record for everything… except medicine (Nordic)
• Healthcare Leaders’ Guide to Effective Governance (Optimum Healthcare IT)
• How AI-Enabled Biomarkers Improve Early Cancer Diagnosis. (Qure.ai)
• Meet Rhapsody Axon: The Integration Agent Built for Healthcare (Rhapsody)
• Surescripts Annual Impact Report: 6 Stats That Matter in 2026 (Surescripts)
• New Wound Management ICD-10-PCS Codes Expand Facility Reporting (TruBridge)
• The hidden cost of recoupments in healthcare – Q+A with Cleveland Clinic + SCA Health (Waystar)
• How to Make the Case for Embedded Workflow Apps to Your IT Committee (VectorCare)
• Revenue Cycle Tech That Pays for Itself: Building the ROI Case for Automation (Vyne Medical)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

HIStalk’s Guide to HIMSS26

Agfa HealthCare

Booth 2225

Contact: Kara Clarke, director of marketing, North America
kara.clarke@agfa.com

At HIMSS26, Agfa HealthCare will showcase its vision for “One Platform” Enterprise Imaging, a cloud-ready, SaaS-enabled approach designed to simplify complex imaging ecosystems; strengthen interoperability; and support secure, resilient clinical and IT workflows. What’s new includes continued advancements in its unified Enterprise Imaging platform; zero-footprint streaming technology for fast, full-fidelity image access anywhere care is delivered; and RUBEE Workflow Orchestration with embedded, vendor-neutral AI capabilities that streamline enterprise worklists and enhance diagnostic confidence without adding workflow friction.

Visitors to the booth can participate in personalized, one-on-one product demonstrations to explore real-world use cases and modernization strategies. Visitors are invited to connect with the team on Wednesday, March 11, during a Belgian Beer Tasting event. The speaker lineup will also feature a Main Stage session, “Defining Your Cloud Enterprise Imaging Strategy,” with Tampa General Hospital Senior Director of IT Steve Johnson and Agfa HealthCare Director of Enterprise Imaging Strategy Charles Morris, who will offer practical insights into cloud transition and enterprise-wide imaging transformation.

AGS Health

Contact Matt Bridge to arrange a meeting.

Contact: Matt Bridge, SVP of strategic solutions
matthew.bridge@agshealth.com

AGS Health is more than a revenue cycle management company — we’re a strategic partner for growth. Our distinctive methodology blends award-winning services with intelligent automation and high-touch customer support to deliver peak, end-to-end revenue cycle performance and an empowering patient financial experience.   

We employ a team of 15,000 highly trained and college-educated RCM experts supporting customers across diverse care settings and specialties, including nearly half of the 20 most prominent US hospitals and 40% of the nation’s 10 largest health systems. Our thoughtfully crafted RCM solutions deliver measurable revenue growth and retention, enabling customers to achieve the revenue to realize their vision.

Altera Digital Health

Booth 4431

Contact: Lindsey Honig, marketing communications manager
lindsey.honig@alterahealth.com

A global healthcare IT leader, Altera Digital Health develops and elevates technology that brings next-level healthcare within reach. At HIMSS26, we’re excited to showcase how our AI and EHR advancements help healthcare organizations navigate their top challenges while supporting the human moments that matter most for patients, providers, and their communities.

Visit booth 4431 as EVP of AI Ben Scharfe provides crucial guidance on maximizing AI’s value while managing new liabilities in his educational theater session, “AI Unbound: Agentic workflows and deregulated risk,” on Wednesday, March 11, from 1:00–1:10pm.   

Join our in-booth happy hour on Tuesday, March 10, from 4:30–5:30pm to meet Altera solution and subject matter experts while enjoying complimentary beverages and light fare. For our full theater schedule and to learn more about Altera’s presence at the event, visit our events page.

Arcadia

Booth 2447

Arcadia Customer AMAs 
Stop by our booth for live “Ask Me Anything” sessions with Arcadia customers and hear directly from the people using our solutions every day. Ask your questions, learn from real-world experiences, and get an honest take on what it’s like to work with Arcadia – from peers who’ve been there.    

Sips and Socks 
It’s back! Don’t miss one of the most anticipated moments of the conference – our annual Arcadia HIMSS sock reveal. Stop by the booth to grab a drink and score a pair of our 2026 socks. Arrive early – these fan favorites are first-come, first-served, and they will go fast!   

Speaker Sessions
Tuesday, March 10, 4:00-5:30pm   
Wednesday, March 11, 4:00-5:30pm    
“Improving Medicaid Outcomes with Digital Equity and Nutrition Support,” Tuesday, March 10, from 11:00-11:30am, Level 3, Murano 3304  
“Artificial Intelligence in Action: Clinical Process Maps Get Modern,” Tuesday, March 10, from 11:00 – 11:30am, Level 5, Palazzo D

Visit our HIMSS page to learn more.

Artera

Booth 6421

Contact: Adrianna Hosford, chief communications officer and head of marketing
Adrianna.Hosford@artera.io
833.234.9355

Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI agents to work together to fix patient communications across text, phone, and web, unifying the entire patient journey – from scheduling and intake to billing and more. Trusted by over 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies), Artera directly increases staff efficiency, boosts patient engagement, and improves the provider bottom line, helping patients get the care they need with simplicity and speed.   

2B+ Annual Comms. | 200M+ Patients | 10yrs Experience | FedRAMP High in Process | www.artera.io

Join us at HIMSS to experience our fully autonomous AI agents in action – we’ll demonstrate how these agents manage a range of complex workflows (scheduling, FAQ resolution, appointment management, and more) to reduce staff burden and improve the patient experience.

Stop by our booth to connect with our experts and explore strategies for optimizing patient access, implementing AI-driven patient communication and much more. Plus, when you schedule and attend a meeting with an Artera team member, you’ll receive a $25 Amazon gift card. As an added bonus, you’ll be entered to win an iPad Pro in our post-event raffle. Schedule a meeting with our team at booth 6421 here.

Cardamom

Contact Adam Dial to arrange a meeting.

Contact: Adam Dial, chief customer officer
adam@cardamom.health
608.469.6154

The Cardamom team is excited to attend HIMSS! Reach out to connect with us during the event.    Cardamom is a minority-owned, technology-forward health IT professional services company serving healthcare providers, payers, and health IT organizations. With a team-based, AI- and automation-first approach focused on committed outcomes, Cardamom helps customers more effectively use data, analytics, AI, and applications to improve care quality, reduce costs, and enhance patient and provider experiences. Cardamom is also committed to growing industry talent by hiring high-potential team members without prior health IT experience and providing comprehensive training and mentorship to deliver industry-leading results. For more about Cardamom, visit https://cardamom.health.

CereCore

Booth 6126

Contact: Phil Sobol, chief customer officer
Phil.Sobol@CereCore.net
855.276.9112

CereCore works behind the scenes to empower hospitals and health systems with IT services. Need to drive operational efficiency, improve financial outcomes, and uncover more bandwidth for your IT team? Our experts understand the major EHR platforms inside and out. Tap into support desk solutions that will result in happier users and providers.

For the second year, we earned a top KLAS Research rating in managed IT services, and we were the only vendor whose clients responded “Yes” 100% of the time when asked if their managed IT services provider exceeded expectations.      

Facing an EHR transition that requires additional expertise? CereCore partners with healthcare organizations across the US and globe to provide comprehensive EHR consulting, IT and application support, technical professional and managed services, strategic IT consulting, and advisory services. Our hospital operations experience means we can help you create customizable roadmaps for RCM optimization, overcome talent shortages, and maximize your HIT investment.      

Get a healthcare IT assessment and benefit from an outsider’s perspective, because the cost of not knowing often far exceeds the investment in finding out. Connect with us at HIMSS and find meaningful change with CereCore’s healthcare IT managed services.

Clearsense

Booth 1058

Contact: Kara Freeman, senior director of revenue operations
kfreeman@clearsense.com
612.747.2134

Stop Legacy Bloat: Clearsense Delivers the Blueprint for Cost Optimization at HIMSS26   
Gartner reports that cost optimization is now the top priority for health system CIOs. Yet, while application rationalization is a powerful driver of savings, it remains healthcare’s most underutilized strategy. At HIMSS26, Clearsense will demonstrate how health systems are transforming legacy application decommissioning into a disciplined, repeatable engine for sustained cost reduction and operational modernization.   

Visit booth 1058 to see how Clearsense helps health IT leaders move beyond simple archiving to build a governed, trusted data foundation that:   

• Delivers recurring cost takeout: Eliminate ongoing maintenance, infrastructure, and TSA expenses through structured application rationalization and active archiving programs that generate sustained operating expense savings.   
• Strengthens security and compliance: Reduce legacy application risk by retiring redundant and unsupported systems while preserving secure, audit-ready access to retained clinical and operational data.   
• Creates an AI-ready core: Consolidate fragmented historical data into a centralized, governed archive – establishing a reliable foundation for advanced analytics and scalable AI initiatives.   

In addition, Clearsense will officially unveil its AI strategy at HIMSS26, integrating intelligence across the platform to drive faster operational execution while delivering a more intuitive, insight-driven experience at the point of care.   

Schedule a meeting with the Clearsense team by clicking here!

Clearwater

Booth 10001-07 in the Cybersecurity Command Center

Contact: John Howlett, SVP and chief marketing officer
773.636.6449

You’ll find Clearwater exhibiting in the Cybersecurity Command Center at booth 10001-07, where our team will be showcasing how healthcare organizations can proactively manage cyber risk, protect patient data, and strengthen compliance across increasingly complex digital ecosystems. Stop by to learn how Clearwater helps healthcare leaders:  

• Reduce cyber risk across clinical, operational, and third-party environments.  
• Navigate evolving regulatory and compliance requirements.  
• Build resilient, security-first digital health programs.   

Also, be sure to catch our session “Healthcare AI Governance & Risk Management: Securing Innovation Without Slowing Care” in the Cybersecurity Command Center on Wednesday, March 11, from 10:00-10:20am. Clearwater VP of Consulting Solutions & Strategy Dave Bailey will be joined by Onvida Health CISO Blaine Hebert for a discussion of how to harness AI innovation while managing new and evolving risks.

Clinical Architecture

Booth 5753

Contact: Jaime Lira, VP of marketing
jaime_lira@clinicalarchitecture.com
317.580.8400

Clinical Architecture delivers scalable data quality and transformation solutions that help healthcare organizations turn complex, inconsistent data into trusted, actionable information. Our solutions support providers, payers, life sciences companies, and public agencies with tools to standardize data, assess quality, and enable reliable exchange.

With the PIQXL Gateway, our implementation of the emerging Patient Information Quality Improvement (PIQI) framework, we provide a score-based, real-time view into patient data quality, pinpointing gaps like missing, invalid, or non standard elements so you can remediate quickly. By improving data integrity and compliance, we empower organizations to power analytics, strengthen decision-making, and advance value-based care with confidence.    

Be sure to attend “Enhancing Healthcare Data Quality: Digital Measurement Standards and the PIQI Approach” on Monday, March 9, from 11:20am-12:00pm, Level 5, Palazzo L. Our CEO, Charlie Harp, will be presenting on a panel with NCQA CTO Edward Yurcisin and Levitt Partners Principal Ryan Howells.      

Visit us at booth 5753 for a live demo of the PIQXL Gateway and see how data quality can be objectively scored and improved using the PIQI framework. We look forward to seeing you in Vegas!

CloudWave

Booth 6235

Contact: Christine Mellyn, VP of marketing
cmellyn@gocloudwave.com
508.251.8899

Visit CloudWave, the healthcare data security experts, at booth 6235 for an interactive, informative experience! Our team of experts will be available to discuss important topics such as cybersecurity, cloud solutions, compliance, and more. In addition, we’re excited to offer a hands-on tabletop card game that immerses you in incident response and cybersecurity strategies. Using the Backdoors & Breaches deck of expertly designed cards, players will simulate real-world cyber incidents, sharpen response skills, and gain a deeper understanding of modern cyberattack techniques.      

We’ve got a lot happening:    

• Win a Prize! – Participate in raffles at the conclusion of each day. You don’t need to be present to win!  
• Ask Questions, Get Answers – Visit our solution stations and speak with our experts about how CloudWave can help address your IT and cybersecurity challenges.    
• Meet with Our Team – Request a personal meeting (customersfirst@gocloudwave.com) with us to discuss your unique needs.    
• Tabletop Simulations – Join us for hands-on simulations and take home your own card deck, plus a bonus gift if you complete the game.

CognomIQ

Booth 11724

Contact: Bonny Roberts, VP of customer success
Bonny.Roberts@CognomIQ.com
614.565.7884

Healthcare Data Sucks. CognomIQ can UNsuck it. One end-to-end platform replacing more than two dozen SaaS tools like Snowflake, DataBricks, PowerBI, Tableau, ESRI, Datavant, TriNetX, and more. Save seven-figures per year immediately with a 15X speed increase or we’ll refund 100% after the first year. We’re that confident. Come by booth 11724 on the AI Trail and tell us to UnSuck it! We’ll brand you with swag.

Concord Technologies

Booth 1461

Contact: Liza Marie Hayward, marketing program manager
lhayward@concord.net

Concord is the market leader in Intelligent Data Exchange for the healthcare industry, securely processing over 4 billion pages of protected data every year. Our portfolio includes AI-powered fax and document workflows, Intelligent Document Processing, and Straight-Through Processing of patient data into the EHR. With 30 years of proven expertise, Concord empowers healthcare organizations to eliminate manual workflows, improve operational efficiency, and enhance the delivery of care.   

We hope you’ll join us for some of our activities throughout HIMSS:   

• Tuesday, March 10: Attend our Main Stage session, “Rethinking Interoperability: Is it time to trust LLMs over standards?” from 2:40–3:10pm.   
• Wednesday, March 11: Concord-sponsored Happy Hour in booth 1461 from 3:00-5:00pm.   
• All exhibition hall hours at booth 1461: Race to win in our Simulator Challenge. Put yourself in the driver’s seat and take a few laps around the track in our in-booth race simulator. Take your place on our leaderboard after you pass the checkered flag!

CTG Health Solutions

Booth 3516, Venetian Level 2​

Contact: Sarah Blafer, marketing team lead, demand generation
Sarah.Blafer@ctg.com
860.942.2180

CTG, a Cegeka company, delivers IT and business solutions that enhance digital agility. With 55+ years of experience – and 35+ years in healthcare – we empower healthcare organizations to modernize systems, improve performance, and advance digital initiatives through innovative services and modern technologies. We’ve supported 1,000+ healthcare organizations, including children’s hospitals, health systems, and academic medical centers. Our expertise spans EHR implementation and managed services, cybersecurity, ERP, cloud, infrastructure, IT/application support, and clinical optimization. Combining local market knowledge with 10,000+ Cegeka Group professionals in 15+ countries, we serve healthcare and other high-growth industries. For more information, visit us at booth 3516.

DrFirst

Booth 3243

Contact: Erin Hall, director, event strategy and experience
eleasehall@drfirst.com
216.650.7687

Meet with DrFirst at HIMSS! Behind every prescription is a tangle of benefit checks, prior authorizations, and pharmacy back-and-forth. Meet with us at HIMSS to see how DrFirst cuts through the complexity within the prescribing workflow before problems start.      

Prior authorizations are resolved right away, not days or weeks later. Coverage and cost are visible at the point of prescribing. Prescriptions arrive at the pharmacy ready to fill. Automated text messages keep patients engaged and on therapy. The result: Fewer abandoned prescriptions, better patient outcomes, and less administrative burden.

To learn more, don’t miss the session featuring Magnolia Regional Health’s Ben Long, MD showing how SMS text notifications reduced odds of CHF readmissions by 6% on March 12 at 8:30am in Palazzo D, Level 5.

Let’s chat in Las Vegas!   

About DrFirst
For 25 years, healthcare IT pioneer DrFirst has empowered providers and patients to achieve better health through intelligent medication management. The company has won over 25 awards for excellence and innovation, including Time’s list of the “World’s Top HealthTech Companies of 2025,” recognizing the company’s medication management solutions and integrated workflows that make every step of the patient journey easier, from first prescription to ongoing adherence. DrFirst solutions help 100 million patients a year and are used by more than 450,000 prescribers, 71,000 pharmacies, 270 EHRs, and over 2,000 hospitals in the US. To learn more, visit DrFirst.com.

Ellkay

Booth 5423

Ready to build the future of healthcare? Ellkay is a trusted enterprise data management partner, driving innovation and connectivity across the healthcare ecosystem.   

Join us at HIMSS26! We will have daily coffee bars and Happy Hours on Tuesday and Wednesday at booth 5423. Come get a drink and discuss how your organization can transform care delivery through true interoperability and data management solutions.

FDB

Booth 3235

Contact: Sammy Keating, product marketing manager
Sammy.Keating@fdbhealth.com
802.343.2619

At FDB (First Databank), we’re proud to be the leading provider of drug knowledge that helps healthcare professionals make precise, confident medication decisions. At HIMSS26, we’re bringing our theme, “Intelligence to Free Your Mind,” to life – showcasing how our medication intelligence, built on decades of trusted drug knowledge and delivered in patient-specific clinical context, helps reduce cognitive burden, restore focus, and strengthen both human and AI-enabled workflows.   

As healthcare organizations look for safe, scalable ways to adopt AI and automation, we’re excited to introduce new innovations at booth 3235. We’ll be featuring FDB MedProof MCP, our AI-native server that standardizes governance and access to medication intelligence across AI-enabled systems. We’ll also highlight workflow advancements like FDB Script Agent, an AI-enabled prescription automation agent designed for ambulatory settings, and FDB VerifyAssist, an inpatient pharmacy order verification assistant designed to help hospital pharmacists quickly spot orders that need closer review.   

Attendees can also explore how our trusted solutions – FDB MedKnowledge, FDB Targeted Medication Warnings, FDB AlertSpace 2.0, Pharmacogenomics CDS, and FDB Meducation – support health systems in improving medication safety, reducing non-actionable alerts, and delivering truly patient-specific decision support and education. We’ll also be showcasing FDB Vela, our modern e-prescribing network built to power resilient, connected medication workflows.

While you’re at our booth, join one of our daily micro-sessions covering topics like agentic workflows, medication reconciliation, and pharmacy order verification. And of course, we’re creating space to recharge and connect. We’ll be hosting “Calm Continues at Happy Hour” on Wednesday, March 11, from 4:00 to 5:30pm at our booth, with beer, wine, soft drinks, and light bites. Throughout the conference, stop by for complimentary chair massages, infused water, themed giveaways, and a chance to win a Theragun Mini (3rd Gen) portable massage device. We’re looking forward to connecting with you at HIMSS26!

Five9

Kiosk 3264-04

Contact: Roni Jamesmeyer, director of industry marketing
roni.jamesmeyer@five9.com
972.768.6554

Five9 helps healthcare organizations reimagine patient engagement by unifying every interaction – voice, digital, and automated – on a single intelligent platform. Our HIPAA-compliant cloud contact center integrates seamlessly with Epic, Cerner, and Salesforce, enabling real-time access to scheduling, patient data, and care workflows.    

By combining advanced AI, automation, and workforce optimization, Five9 empowers patient access teams, care coordinators, and revenue cycle staff to reduce wait times, improve access to care, and deliver faster, more personalized experiences. The result is a smarter, more connected patient journey – from first contact through follow-up – driving higher satisfaction, lower operating costs, and better outcomes.   

Five9 will be located in kiosk 3264-04 in the Patient Experience & Wellness section and in a large booth located at Enterprise Connect at the Caesars Forum. We will have a booth raffle on Wednesday for everyone! Five9 and Pindrop will host a dinner at Ruth’s Chris on March 10 – please ask for an invitation!

Fortified Health Security

Booth 11302

Contact: Rachel Bryant, marketing coordinator
rbryant@fortifiedhealthsecurity.com
904.316.3310

Join Fortified Health Security at HIMSS26 to explore the latest in digital health innovation, cybersecurity, and healthcare transformation. Fortified is built for healthcare, offering tailored solutions to help you address your unique challenges, navigate the ever-changing legislative landscape, and work alongside you to create a stronger cybersecurity posture.  

Tee off HIMSS26 with us at Top Golf Las Vegas on March 8, or connect with our team at booth 11302 and enter our daily giveaway. Get all the details to secure your spot here. We look forward to seeing you in Las Vegas!

Health Data Movers

Booth 4935

Contact: Brooke Foster, marketing coordinator
brooke@healthdatamovers.com
847.404.0326

Health Data Movers is hosting our second annual Vivas Las Datas Happy Hour and Raising the Stakes for a Cause poker tournament! Hosted by Health Data Movers and CitiusTech, as well as the Kansas and Greater Kansas City HIMSS Chapters, the Vivas Las Datas Happy Hour brings together healthcare leaders for a relaxed opportunity to unwind, reconnect, and talk about what’s next in healthcare data. No sales pitches. No panels. Just great people, great drinks, and great conversation. Join us at Chica at The Venetian Las Vegas on March 10, from 5:00-7:00pm. Space is limited, so be sure to save your spot. RSVP here.    

Raising the Stakes for a Cause will be a night of fun and friendly competition, all while supporting the Michael J Fox Foundation. Get ready to show off your poker skills and enjoy a great time with fellow attendees. Don’t miss out on this exciting event for a great cause! Join us in The Poker Room at The Venetian Las Vegas on March 10, from  8:00-11:00pm. Space is limited, so be sure to save your spot. RSVP here.

Lincata

Booth 1365

Contact: Adam DeRocher, chief revenue officer
adam.derocher@lincata.com
712.541.9132

Lincata’s Bedside Operating System (OS) transforms hospital televisions into digital experience tools that launch MyChart Bedside TV directly in-room. It’s simple. LincTV by Lincata, coupled with MyChart Bedside TV, existing TV screens, cameras, microphones, and other equipment helps health systems create the foundation for smart room capabilities and virtual care. LincTV consists of a proprietary set-top box and purpose-built MDM that provides flexibility, scalability, security, and ease of deployment. More than TV. Make it LincTV.

Med Tech Solutions

Booth 5448

Contact: Shana Tachikawa, director of marketing
stachikawa@medtechsolutions.com

Med Tech Solutions (MTS) is a managed services provider delivering comprehensive IT and EHR support to healthcare organizations nationwide. With a singular focus on healthcare technology, MTS empowers clients with IT and EHR managed services, cloud hosting, 24/7 help desk, and revenue cycle solutions, along with tailored software and security offerings. With Stoltenberg Consulting now part of the MTS family, MTS expands this reach with deep Epic, Oracle Cerner, NextGen, ECW, and Meditech consulting; staff augmentation; go-live support; and legacy system services. Together, MTS and its brands help healthcare providers optimize technology, streamline operations, and enhance patient care across full IT lifecycles.   

Elicit greater value from your EHR investment. Ensure long-term success of your EHR program across organizational growth. Leverage skilled, flexible, EHR-certified resources to cost-effectively fill IT expertise gaps with:    

• EHR Service Desk  
• EHR-Certified Staffing  
• Legacy EHR Managed Services 
• EHR Data Archiving  
• EHR Data Integration  
• Go-Live Support  
• M&A Systems Alignment      

Backed by 3x Best in KLAS standing for Partial IT Outsourcing, maximize your EHR’s full potential. Schedule an executive meeting with Med Tech Solutions in booth 5448!

Medcurio

Booth 222

Contact: Joe Lovato, director of customer solutions
joe@medcurio.com
503.704.3920

Medcurio helps health systems access and act on their EHR data in real time, without waiting months for integrations or settling for partial interfaces. Its VennU platform installs inside the customer’s environment and gives teams direct, governed access to the data they already own. The result is faster insight, faster action, and fewer workarounds. VennU is used to power dashboards, alerts, automations, and any downstream workflows that depend on complete and timely EHR data. Customers decide what data is accessed, who can use it, and how it is applied, with full auditability and security controls. Nothing leaves the customer’s control.   

Medcurio has been invited by InterSystems to showcase its technology live at their booth. We’re demonstrating how we’ve made it incredibly simple to get ANY data – in real time – out of the EHR. Not limited to: FHIR, HL7, latent or batch-based data. This is true real-time access without the traditional constraints.   

We’ll be giving live demos of our cutting-edge platform. If your organization has ever struggled to extract real-time data from your EHR, stop by!

Medicomp Systems

Booth 5435

Contact: James Aita, director of strategy and business development
marketing@medicomp.com
703.803.8080

Medicomp delivers the industry’s only physician-curated universal data foundation, transforming healthcare data into trusted intelligence through Quippe, its evidence-based Clinical Intelligence Engine. Quippe connects information across domains, normalizes every input, and validates AI outputs to ensure accurate, interoperable insights at the point of care – fueling innovation, improving accuracy, and unlocking the full value of clinical data.   

Medicomp will be showcasing entirely new functionality that streamlines clinical workflow, combining technologies like ambient listening, natural language processing (NLP), and Model Context Protocol (MCP); and leveraging its universal data foundation and knowledge graph to deliver the efficient, intelligent, clinical workspace that clinicians have been craving.     

The gap between data and understanding is probably costing you – in denied claims, compliance penalties, technology ROI, clinician burnout, and patient safety risks. Stop by the Medicomp booth to learn how your systems can benefit from:   

• Clinically-validated LLM outputs. 
• Diagnostic intelligence that understands context, is evidence-based, and makes disparate data computable.  
• Clinical-grade agents based on a universal data foundation.   

Solve the data reliability problem with diagnostically intelligent clinical data solutions. To learn more, visit Medicomp.com.

Meditech

Booth 5031 and Interop+Smart Experience Pavilion booth 12623

Contact: Rachel Wilkes, AVP of marketing
rwilkes@meditech.com
781.774.4555

Join Meditech in booth 5031 to see firsthand how the intelligent Expanse platform is turning innovation into impact for health systems of all sizes – from small rural hospitals to large IDNs. Visitors will hear directly from clinicians and see demonstrations of the Expanse EHR platform in action. See how the Expanse platform strengthens patient engagement, leverages AI to unburden staff, and enables connected care across all healthcare settings.

Meditech will also host daily Lunch & Learn sessions in the booth. Attendees can enjoy a complimentary lunch while hearing from Meditech and customer experts on the following topics:

Monday, March 10
”The Intelligent Application of AI,” from 12:45-1:05 pm.
”Meditech Expanse: A Foundational Platform for Innovation,” from 1:30-1:50pm.

Tuesday, March 11
”Efficiency Unleashed: The Intelligent EHR in Practice,” from 12:15-12:35pm.
”Empowering Patients Beyond the Clinic,” from 1-1:20 pm.

Wednesday, March 12
”Intelligent Interoperability in Action,” from 12:15-12:35 pm.
”Create, Share, Grow with Greenfield,” from 1-1:20 pm.

Outside the booth, Meditech customers will present their latest innovations and real-world experiences, successes, and strategies in educational presentations covering a wide array of topics, including nurse retention strategies, data-driven approaches to rural population health, and more.

You can also visit Meditech in the Interop+ Smart Experience Pavilion at booth 12623 to see how the company’s intelligent interoperability solutions empower patients and their care teams with complete, unfettered access to health data. Experience three dynamic demonstrations running daily: The Connected Clinician, The Empowered Patient, and The Interoperable Enterprise. Each demonstration will follow the patient journey to illustrate how Meditech Expanse, alongside partner solutions, transforms interoperability into a true force multiplier for care.

Attendees can also hear directly from Meditech and healthcare leaders at the Interop+ Smart Theater:

• Tuesday, March 10: “Orchestrating the Payer-Provider Care Team for Rural Health Resilience,” from 11:45am–12:05pm.
• Wednesday, March 11: “From Conversation to Cash Flow: AI and the Future of Revenue Integrity,” from 10:15–10:35am.
• Thursday, March 12: “Powering Rural Health Through Open, Intelligent EHR Innovation,” from 10:15–10:35am.

See Meditech’s HIMSS event page for a full listing of sessions.

Nordic Global

Booth 631

Contact: Rebecca Whaley, head of marketing
Rebecca.Whaley@nordicglobal.com

Join Nordic, a global leader in healthcare transformation, at #HIMSS26 in booth 631 to explore the future of healthcare technology. Enjoy free, all‑day coffee at our booth and meet the Nordic team to discuss how we can support your workforce and operational priorities for 2026. We’ll also be unveiling our new look at our HIMSS brand launch party.    

Highlights:    

• Enjoy free, all‑day coffee and meet the Nordic team at booth 631.    
• Join us at the Buzzed After Dark Networking Reception, sponsored by Nordic, on Sunday, March 9, from 9:00pm-12:00am.    
• Donut panic. Fewer apps are possible. Grab a free donut and learn about application portfolio management with Nordic and our partner Clearsense on Monday, March 10, from 10:00–11:00am at booth 631.    
• Connect with Nordic and Workday at the FQHC Happy Hour on March 10, from 5:00–6:00pm at the B Bar at the Wynn. (invite only)    
• Join us as we officially launch Nordic’s new brand during Under the Nordic Star, a client and partner reception, sponsored by Clear and ServiceNow, on March 10, from 6:00–9:00pm. at La Cave Bar + Restaurant at the Wynn.    
• Meet Nordic CMO Craig Joseph, MD, author of “Designing for Health,” to explore why human‑centered design matters in healthcare on Monday, March 10, from 1:00–2:00pm and Tuesday, March 11, from 10:00–11:00am at booth 631.    
• Join Nordic for a networking happy hour during the HIMSS Chapter Social hosted by HIMSS Wisconsin on March 11, from 4:00-5:30pm at booth 631.    

Visit our event page to see what Nordic is doing at HIMSS and book a meeting with our team!

Optimum Healthcare IT

Meeting Room MP11356

Contact: Larry Kaiser, chief marketing officer
lkaiser@optimumhit.com

Best in KLAS, Overall Implementation Firm, Optimum Healthcare IT will be at HIMSS. You bring your goals and outcomes, we will bring the strategy and team to make it happen. Optimum’s comprehensive service offerings include enterprise application services; digital transformation; and workforce management, which features our Optimum CareerPath skill development program. Backed by a leadership team with extensive expertise, we deliver tailored healthcare consulting solutions to diverse organizations.   

HIMSS Highlights  
Meeting Room MP11356 
AWS Demos March 12
AWS Booth: UC Davis Health – Primary care scheduling reduces no-shows effectively. Patient verification streamlines appointments, enhances revenue.           
Wrapt Health: Oncology scheduling with predictive rescheduling modeling. Reduces cancellations, minimizes medication waste costs. 
Microsoft Demo March 10 at 10:00am, March 11 at 11:10am, and March 12 at 12:50pm.
Microsoft Booth: Deliver secure, high-performance clinical workspaces in AVD – anywhere.
Reception on March 11 at 6:00pm. Contact your Business Development Executive for more information.

PerfectServe

Booth 1665

Contact: Jenn Corcoran, senior marketing manager
jcorcoran@perfectserve.com
802.379.5352

Struggling with after-hours coverage, missed handoffs, or “Who’s on call?” confusion? At HIMSS, PerfectServe is offering complimentary 15-minute workflow reviews for healthcare leaders who want to identify gaps in their communication and scheduling processes – and leave with clear, practical next steps. During the 15-minute Workflow Review, we’ll: 

• Walk through your current communication and scheduling workflow. 
• Identify failure points that create delays, burnout, or risk. 
• Highlight opportunities to simplify, automate, or integrate with your EHR. 
• Share how peers are addressing similar challenges.   

You’ll leave with: 

• A clearer picture of where things break down. 
• Practical ideas you can take back to your team. 
• A benchmarked perspective from other health systems.   

Who should book time: 

• CMOs, CIOs, COOs 
• Clinical operations leaders 
• IT leaders responsible for clinical communication 
• Physician and nursing leadership 
• Scheduling managers   

Why PerfectServe? 
PerfectServe helps health systems accelerate speed to care by bringing communication and scheduling into a single, EHR-integrated platform. We help organizations: 

• Create a single source of truth for staff scheduling. 
• Enable secure, role-based care team communication. 
• Power a reliable clinical contact center. 
• Finally answer, with confidence, “Who’s on call right now?”   

For more, visit our dedicated event page.

Praia Health

Contact Conrad Swanson to arrange a meeting.

Contact: Conrad Swanson, VP of sales
conrad@praiahealth.com

Praia Health is the patient experience orchestration platform for health systems. We help health systems attract, engage, and retain patients by supercharging their portals and digital tools with seamless, personalized journeys in one platform. The result is higher retention, lower costs, and measurable ROI.   

Praia Health was named Best in Show at the HIMSS26 Emerge Pitch Competition, winning in the Health Systems: Address Hospital Capacity Crisis category. Praia Health CEO Justin Dearborn will be presenting during the HIMSS Emerge Innovation Pitch Competition: Best-in-Show Solutions for Hospital Systems Challenges on Wednesday, March 11, from 11:50am-12:35pm. Team members will also be available throughout the conference to share more about our patient experience orchestration platform.

RevSpring

Booth 1335

Contact: Andrea Zaczyk, VP of marketing
azaczyk@revspring.com

RevSpring helps healthcare organizations improve the financial experience for patients while strengthening revenue cycle outcomes. The platform combines billing, payments, analytics and patient engagement tools to simplify healthcare payments and make financial communications clearer. At HIMSS, attendees can visit the booth to see how RevSpring is modernizing the patient financial journey with smarter billing communications, digital payment options, and data-driven insights.

Rhapsody

Booth 4832

Contact: Michelle Blackmer, chief marketing officer
michelle.blackmer@rhapsody.health
404.974.5060

Simplify interoperability, accelerate EHR integration, and get your data foundation ready for what’s next. That’s what teams do with Rhapsody – purpose-built for healthcare and trusted by 1,900+ organizations worldwide. Best in KLAS for 17 years.    

Stop by booth 4832 for live demos of Rhapsody Axon, the industry’s first healthcare integration agent embedded in Rhapsody and Corepoint Integration. See how AI-powered integration reduces friction, shortens build cycles, and moves from kickoff to go-live faster.    

Connect with our experts to explore how you can:  

• Integrate with EHRs across your ecosystem.  
• Modernize legacy environments while supporting FHIR, APIs, and HL7.  
• Strengthen person identity and terminology data foundations.    
• Build an agent-ready interoperability layer.   

Then, join us Tuesday, March 10, from 6:30-8:30pm at Brera Osteria (St. Mark’s Square at The Venetian Resort, Grand Canal Shoppes), to continue the conversation.

SlicedHealth

Contact Jason Whiteaker to arrange a meeting.

Contact: Jason Whiteaker, regional VP, channel partnerships
jason.whiteaker@slicedhealth.com
901.493.3110

SlicedHealth is a payer contract revenue intelligence platform designed to help hospitals, health systems, specialty practices, and surgery centers navigate payer complexity and secure the revenue they’ve rightfully earned. Through AI-driven contract modeling and real-time analytics, SlicedHealth identifies underpayments, denial patterns, and price transparency gaps while bringing clarity to complex payer agreements.   

Our team will be onsite at HIMSS meeting with healthcare finance and revenue cycle leaders focused on reimbursement strategy and contract performance. To connect during the conference, please reach out directly to Jason Whiteaker (jason.whiteaker@slicedhealth.com) to coordinate a time to meet and discuss how revenue intelligence can drive measurable financial impact in 2026 and beyond.

Sonifi Health

Booth 2861

Contact: Jared Allen, SVP of sales
jallen@sonifihealth.com
801.386.1450

Sonifi Health provides industry-leading, interactive patient engagement technology proven to improve patient outcomes and staff productivity. The EHR-integrated platform is designed to anticipate the needs of patients and clinicians, infusing the principles of hospitality into care experiences. As part of Sonifi Solutions, Inc., the company supports more than 300 million end user experiences annually. Learn more at sonifihealth.com.

Surescripts

Booth 1139

Contact: Kate Giaquinto, PR manager
kate.giaquinto@surescripts.com
603.548.5273

Join Surescripts at the forefront of healthcare innovation and learn how we can inform and accelerate decisions to keep patient care on track.   

Connect with us at HIMSS26 in booth 1139 to discover how we can partner to:   

• Deliver clinically appropriate prior authorization decisions faster. 
• Empower the healthcare ecosystem with intelligence and interoperability. 
• Add real-time cost and care intelligence to existing workflows.

Tegria

Booth 4802

Contact: Berit Rhody, Manager, Events and Engagement
berit.rhody@tegria.com

Tegria is a global healthcare consulting and services company that partners with provider and payer organizations to transform healthcare. Tegria’s global team of more than 1,000 experienced professionals has helped drive meaningful change for more than 650 provider and payer clients across North America and Europe. Tegria has been ranked and recognized in consecutive Best in KLAS reports, including a #2 ranking in the “2026 Best in KLAS: Software & Services” report for Overall IT Services Firm and Best in KLAS recognition for Payer IT Consulting (2025) and Application Hosting (2024).   

Join us for some engaging sessions while you are at HIMSS :  

“Lunch & Learn: How Leading Health Systems are Closing the Access Execution Gap” on Tuesday, March 10, from 12:30-1:45pm on Venetian Level 1, Casanova 601. As patient access becomes a strategic driver of financial performance and growth, health systems must move beyond scheduling to optimize the entire patient journey. This session shares executive insights and real-world examples to help organizations strengthen foundational access metrics, align strategy with execution, and turn digital access into a sustainable enterprise advantage. Register here to reserve your spot.

“Don’t Gamble on ROI: Win Big with Change Management” on Wednesday, March 11, from 12:00-12:20pm in the Business Ops Pavilion, Level 2, Hall C, booth 4400. Healthcare organizations often struggle to achieve lasting value from technology investments because the challenge lies not in the systems, but in how change is managed. In this session, KLAS Research and Tegria will introduce a proven change management framework that helps leaders drive adoption, protect ROI, and sustain workforce and patient trust throughout transformation.

“Denied No More: A Revenue Recovery Playbook” on Wednesday, March 11, from 2:00-2:30pm on the Connect Theater Stage. This session explores how a data-driven approach can uncover hidden patterns behind costly bundled procedure denials, including specific service combinations and payer behaviors. Through a real-world case study, attendees will gain practical strategies to reduce denials, improve billing accuracy, and strengthen overall revenue cycle performance.

View full details for all of Tegria’s HIMSS26 sessions on our event page.

TruBridge

Demo station 23 in Microsoft booth 2812

Contact: Shane Smith, sales consultant
Shane.Smith@trubridge.com
502.671.9292

TruBridge empowers rural and community healthcare with tech‑enabled solutions designed for their realities. With 45+ years of experience and 1,500+ clients, we deliver RCM, EHR, coding, analytics, and data tools.    

Join us at demo station 23 at booth 2812 to learn more about Microsoft Dragon Copilot embedded within TruBridge Notes. We will host demos on:  

• Tuesday, March 10, from 12:30-2:50pm 
• Wednesday, March 11, from 3:10-5:30pm 
• Thursday, March 12, from 9:30-11:20am

TrustCommerce, a RevSpring company

Booth 1624

Contact: Ryne Natzke, chief commercial officer
rynen@spherecommerce.com

Visit TrustCommerce, a RevSpring company, at booth 1624. For over 25 years, TrustCommerce comprehensive patient payment solutions have earned the trust of the country’s largest healthcare organizations. Now, together with RevSpring, we’re expanding integrated payments and accelerating innovation in financial engagement, combining Best in KLAS patient financial experience solutions with enterprise-grade gateway capabilities and deep integrated payments leadership.    

Four reasons you won’t want to miss us:   

• See how you can transform the way you process payments using TrustCommerce integrated solutions. Experience secure and compliant payment processing, anytime and anywhere – all while being seamlessly connected to leading EHRs like Epic, Veradigm, and AthenaIDX.       
• Together, with RevSpring, you can have a more simplified payment ecosystem. End-to-end visibility enables reduced vendor complexity, improved reconciliation, and a more consistent patient payment experience across pre-service, point-of-service, post-service, and back office.    
• See our patient-friendly digital payment experience that proudly supports digital wallets such as Google Pay, Apple Pay, and PayPal.       
• Learn about partnership opportunities. Ask us how to integrate TrustCommerce payment solutions with your digital health software to drive revenue, reduce risk, and increase workflow efficiencies.        

Swing by booth 1624 for a coffee, recharge with fresh juice, catch a live demo, and charge your phone while you’re there!

Visage Imaging

Booth 3753

Contact: Brad Levin, general manager, North America
blevin@visageimaging.com
540.454.9670

Visage is not only leading imaging’s move to the cloud, we’ve defined it. Visage is delivering Visage 7 | CloudPACS, an AI Optimized Enterprise Imaging Platform purpose-built and proven. Visage 7 | CloudPACS provides unparalleled speed, interpretation efficiency, and much needed relief from the current challenges facing radiologists, clinicians, and imaging IT professionals.   

At HIMSS26, Visage will be demonstrating our latest Visage 7.1.20, including Visage Chat+, Visage 7 | Digital Pathology, and Visage Ease VP for Apple Vision Pro, as well as our latest work-in-progress efforts for Visage 7 | AI. Join us at booth 3753 and enjoy the best gourmet coffee available at HIMSS26, with coffee beans carefully roasted by Visage staff.

News 3/6/26

Top News

Amazon Web Services launches Amazon Connect Health, an EHR-integrated agentic AI healthcare operations solution that is based on the company’s Amazon Connect cloud contact center platform.

The system can verify patients, schedule appointments, summarize EHR records, transcribe doctor-patient conversations to generate draft clinical notes, and generate after-visit summaries.

Amazon says that UCSD Health saves 1 minute per call by using Connect Health, while Netsmart’s rollout of it increased ambient documentation adoption by 275%.

Reader Comments

From Fact Checker: “Re: Rehoboth McKinley Christian Health Care Services and Epic. The LinkedIn write-up by CEO Wayne Gillis is not accurate. They use the old Cerner / Oracle system.” His post says that “we” went live with Epic 18 months ago, then saw costs balloon because of default workflow decisions during configuration, after which they did some analysis that led to setup changes. Eighteen months ago, in September 2024, he was still working for Great Falls Health Network, which has a single 20-bed hospital. He joined Rehoboth McKinley a couple of months later and will leave the organization amicably effective next week. I emailed him to ask for clarification about which hospital was involved. 

From Buoyancy: “Re: Q-rounds virtual queue app for rounding notifications. It’s an interesting idea for improved family and staff engagement. However, based on 20+ years of doing inpatient attending rounds, they never go as you expect, they are typically interrupted, and sometimes run over time. When you get to a patient’s room, they might be off the floor getting a test or procedure or other factor that prevents you from seeing them in sequence. Rounds can also be interrupted by various emergencies or demands. Even if you put a tracking device on the attending to provide a bus stop-style time estimate, I doubt it would be accurate no matter how hard the team tries to stay on schedule.”

HIStalk Announcements and Requests

Welcome to new HIStalk Platinum Sponsor CognomIQ. CognomIQ is a unified, end-to-end semantic data management engine built by healthcare, for healthcare. CognomIQ resolves the problem of dirty data to provide one source of truth for your AI initiatives, clinical operations, research, and enterprise reporting. Our platform curates, cleans, validates, semantically restructures, and leverages inherent business intelligence to produce real-time visualizations that drive insights. With exceptional reach, speed, resource efficiency, and cost savings, CognomIQ supplants overlapping capabilities of more than two dozen tools that are patchworked together in data environments today. In production for over four years with an NCI-designated cancer center, the company has launched commercially to make the complex data world simpler for all healthcare. Visit them at HIMSS26 at Venetian Level 1 – 11724. Thanks to CognomIQ for supporting HIStalk.

I found this CognomIQ overview video on YouTube, on which also resides the company’s spectacular earworm music promo.

Sponsored Events and Resources

Publication: HIStalk’s Guide to HIMSS26 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Remote patient monitoring vendor Health Recovery Solutions acquires Rimidi, whose platform combines remote patient monitoring with chronic disease management tools. Rimidi founder and CEO Lucienne Ide, MD, PhD will join Health Recovery Solutions as chief medical officer.

Grow Therapy, which offers a therapist marketplace and back-end provider services, raises $150 million in Series D funding.

HCA says in an investor conference that it worked with Palantir to use AI to summarize medical records for physicians and to prepare claims denial appeals. The company says that its Timpani automated scheduling and staffing system, which uses AI to predict staffing needs and was also developed with Palantir, is being used in 80 hospitals. HCA adds that another internally developed tool has reduced length of stay by 2%.

Oracle will reportedly lay off thousands of employees in the next few days as the company addresses the cost of building AI data centers and reviews whether it could replace some workers with AI. The rumored cuts will affect multiple divisions. Oracle will post Q3 results on Tuesday, March 10.

People

Hearst names David Delaney, MD (Optum) president of First Databank.  

Announcements and Implementations

OpenEvidence launches Doctor Dialer, which lets clinicians place calls using a customizable caller ID, send and receive secure messages and faxes, leave straight-to-voicemail messages for patients, and automatically generate clinical notes.

Enterprise AI security vendor Mindgard reports that it manipulated Doctronic, the AI doctor chatbot that Utah is piloting to autonomously manage prescription refills, into acting as a “bad doctor” that spread vaccine conspiracy theories and recommended amphetamines for social challenges. It also generated SOAP notes that contained significant errors. Mindgard says that its red team exposed Doctronic’s system prompt, which allowed them to bypass the chatbot’s guardrails.

CVS Health and Google Cloud launch Health100, an agentic AI-powered digital health platform that manages health across pharmacies, insurers, and providers. CVS Health says that the platform will serve as the conduit for pharmacist-led care management and will allow developers to build applications around the service through an open ecosystem.

Rhapsody releases Axon, an interoperability workflow automation system that provides AI-powered guidance and agentic actions.

Mednition introduces Kate for Kids, which helps ED nurses in non-pediatric EDs triage patients.

Privacy and Security

France-based healthcare software vendor Cegedim Santé confirms that a cyberattack late last year allowed hackers to exfiltrate 15.8 million patient records. The attack involved the company’s MonLogicielMedical (MLM) mobile clinician application.

Other

Interoperability guy Brendan Keeler takes a deep dive into murky waters of a viral Epic-bashing video that was created by an influencer whose previous beef tallow pitches and flatulence-on-my-wife-prank cinematic triumphs drew a few hundred views versus millions when he railed about delays in processing Social Security disability claims, which he blames on Epic. The video sends viewers to a recently formed disability group which in turn is connected to law firms and lobbyists that, theoretically you understand, could have a financial interest in the process. “Ry the seller” and Mrs. Ry begged viewers to buy their pathetic merch so they could afford to purchase a house, which ironically might end up belonging to Epic if they think he’s worth the trouble of sending lawyers knocking on its door.

Sponsor Updates

• Resilience Care partners with InterSystems to integrate its oncology remote-monitoring platform with hospital systems using InterSystems IRIS for Health.
• WellSky expands AI capabilities within its next‑generation WellSky CarePort Referral Intake solution.
• Black Book Research releases its “2026 Prior Authorization & Interoperability Readiness Benchmark Report.”
• Pyramid Healthcare extends its use of Netsmart’s platform across its substance use, mental health, and recovery services.
• Surescripts releases its “Annual Impact Report 2025.”
• NextGen Healthcare integrates DrFirst’s RxInform prescription engagement solution with its enterprise EHR.
• FinThrive offers the “2026 Transformative Trends Report.”
• Health Data Movers releases a new episode of its “QuickHITs” podcast featuring GeneDx COO Bryan Dechairo.
• Linus Health will present new findings on digital risk scores for dementia and patient-centered endpoints at the International Conference on Alzheimer’s and Parkinson’s Diseases and Related Neurological Disorders March 17-21 in Denmark.
• Meditech congratulates The Aga Khan University Chief Data Innovation Officer Farhana Alarakhiya on receiving the 2026 HIMSS Changemaker in Health Award in the category of Global Patient Innovator.
• MRO CISO Richard Weiss wins the 2026 DallasCISO Corporate Orbie Award.

Blog Posts

• On the horizon: How AI is transforming healthcare workflows even more (Altera Digital Health)
• Top 15 population health management software solutions (Arcadia)
• 5 Surprising Ways Payer-Provider Collaboration is Actually Working (Canopii Collaborative)
• Women Innovating Health IT: Laura Kreofsky (Ellkay)
• Beyond the Buzzwords: A Data-Driven Framework for Contact Center AI Roadmaps (Five9)
• Southern California Social Care Summit: Highlights from the Golden State (Findhelp)
• AI Governance: The Only Realistic Solution to Shadow AI (Fortified Health Security)
• ViVE Los Angeles: Good Energy, Valuable Conversations, and a Strong Focus on Accountability (Get-to-Market Health)
• Healthcare IT and the Workforce: Addressing the Skills Gap and Preparing for the Future (Impact Advisors)
• Why ‘delay’ is the silent partner in bad debt: Promoting timely responses to questions patients ask (Inbox Health)
• 3 Questions to Consider When Choosing a New EHR Vendor (Med Tech Solutions)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

News 3/4/26

Top News

Findhelp secures $250 million in new funding.

The company’s consumer-facing connected safety net,, which does not require users to register, facilitates referrals to community-based services for critical needs such as food, housing, utility assistance, and transportation

Reader Comments

From NewMexicoFNP: “Re: Rehoboth McKinley Christian Health Care Services. CEO Wayne Gillis describes on LinkedIn how his hospital’s labor costs increased by $400,000 per month after its Epic go-live, He blames inefficient workflow design and governance decisions that were made during implementation. His team identified five major drivers of waste — duplicate documentation, excessive inbox alerts, unused order sets, inefficient medication reconciliation steps, and time-consuming chart navigation. They eliminated redundant configurations, reduced alert noise, streamlined order sets and med rec clicks, and improved chart access to reclaim $287,000 per month in labor costs, modestly above their pre-implementation baseline.” His most interesting point is that the changes they made to save $3.4 million per year involved undoing “best practice” recommendations.

From Harlan: “Re: FDA breakthrough designation for AI tools. There are no measurable endpoints in adaptive AI that learns from interactions, so what is being validated, the model, the training, or the company’s governance process? Post-market monitoring and version control will matter more than pre-market review. It doesn’t do any good to certify a snapshot that is deployed as a moving target.”

Sponsored Events and Resources

Publication: HIStalk’s Guide to HIMSS26 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

KeyCare, an Epic-based virtual care company, raises $27.4 million in funding. The company will use the proceeds to expand its AI capabilities and to continue scaling its platform.

Bloomberg reports that Oracle Health EVP Sanga Viswanathan and SVP Suhas Uliyar are leaving the company, although its sources seem to be anonymous Reddit posts. Some of those Reddit posts also claim that SVP/Chief Health Officer Bharat Sutariya, MD, MS has left. Bloomberg notes that SVPs Quais Taraki, Ofer Michael, and Max Romanenko departed the company recently.

Q-rounds, which offers an app that notifies patients, nurses, and family members of the status of clinician bedside rounds, announces $1.8 million in funding. The company launched in 2018 in partnership with the University of Minnesota and M Health Fairview.

Arrive Health and DoseSpot combine to create Interra Health, which offers software to support prescribing for providers and patients. Bain Capital Tech Opportunities serves as the majority owner of the new company. DoseSpot CEO Josh Weiner becomes CEO of Interra, while Arrive Health CEO Kyle Kiser becomes a board member and senior advisor.

Sales

• The Allina Health Minneapolis Heart Institute selects Innovaccer’s Story Health virtual specialty care and patient monitoring platform.
• Ardent Health will implement Hellocare.ai’s AI-assisted virtual nursing, telehealth, and virtual patient safety monitoring modules.

People

Wolters Kluwer promotes Stacey Caywood, MBA to CEO and executive board chair.

John Nicolosi, PharmD (LucyRx) joins Judi Health as chief administrative officer.

Clear promotes David Bardan. MBA to SVP/GM/head of healthcare and gov tech.

Announcements and Implementations

Healthcare service desk operator Ellit Groups implements Talkdesk’s Healthcare Experience Cloud.

CoxHealth (MO) goes live on Epic.

Starkey Ranch ER & Hospital (FL) implements Juno Health’s EHR.

No-code business application development platform vendor Knack launches Knack Health, a platform for creating internal tools, patient-facing forms, and operational workflows.

Government and Politics

The VA will expand its use of ambient scribe technology, developed by Knowtex and Abridge, from 10 pilot sites to 130 medical centers, with assistance from software and AI development companies Rise8 and Thoughtworks.

The FDA grants breakthrough device designation to RecovryAI’s physician-prescribed post-operative recovery Virtual Care Assistants.

Privacy and Security

CancerX and Clearwater launch the CancerX Cybersecurity Mark program to ensure that oncology-related technologies meet enterprise-grade security standards before they are deployed within health systems.

Other

Lee Health (FL) CEO Larry Antonucci, MD, MBA details the health system’s efforts to unify its treatment plans for sickle cell patients, including the creation of a sickle cell patient registry and personalized sickle cell action plans that are embedded in its EHR. The tools support 400 patients.

A VA study of 12,000 patients with chronic kidney disease finds that those whose care was managed virtually by a nephrologist had a 15% lower mortality rate than those whose care was managed solely by a primary care provider. The same set of patients also exhibited significantly higher rates of medication adherence.

Sponsor Updates

• VectorCare launches its Open API 2.0 and an integration with Bambi, which offers software for non-emergency medical transportation.
• First Databank connects its FDB Vela EPrescribing Network with Photon’s digital prescription marketplace.
• CereCore offers “The Buyer’s Guide to IT Managed Services: Your Guide to Smarter Healthcare IT Decisions.”
• Philips Capsule launches its Device Driver Interface Library to verify compatibility of devices with its medical device integration solutions.
• CloudWave appoints Brian Lamberger as general manager of cybersecurity solutions.

Blog Posts

• Preventing Denials by Navigating the Complexities of Notice of Admission (NOA) (AGS Health)
• The human side of AI: How small steps can empower, not replace (Altera Digital Health)
• Care management software: Overview and 10 options for 2026 (Arcadia)
• Top Occupational Medicine EHR Software in 2026 (Bizmatics)
• The Mechanics of Medication Management: Conversations at ViVE (DrFirst)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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Monday Morning Update 3/2/26

Top News

AHA asks for these changes to ASTP/ONC’s HTI-5 proposed rule:

• Set a reasonable transition timeline for changing the certification program to FHIR-based criteria.
• Maintain criteria for C-CDA since rural providers depend on it.
• Retain certification criteria for privacy and security, transitions of care, and decision support interventions.
• Retain real-world testing conditions.
• Issue broad guidance on AI before defining how it fits within information blocking.
• Retain the “infeasibility” exception that allows providers to deny third-party requests to modify medical records.
• Repeal the disincentive actions that can be taken for information blocking.

Reader Comments

From K-Pop: “Re: medical innovations. This TV series shows cool technologies that are actually real.” Gizmodo lists real-life technical innovations that have been shown on HBO Max’s “The Pitt” that include hand-held ultrasound, AI-assisted transcription, and virtual reality.

From Janus: “Re: conferences. ViVE is an expensive conference, and reading that people attend without a plan makes me cringe. Then folks like Clear are sitting in on all these regulatory meetings pushing products that don’t actually provide any real value. Do patients even WANT Clear? Also, is anyone at HHS considering the fact that patients don’t trust them, and the idea of a nationwide framework / TEFCA is terrifying for a lot of Americans?”

HIStalk Announcements and Requests

Poll respondents say that using conferences as a way to meet with customers or prospects efficiently is their top reason for attending. Most don’t place ROI on generating leads.

New poll to your right or here: What does vendor litigation over network patient data sharing say about interoperability governance?

Listening: reader-recommended The Shoaldiggers,  a nine-piece band from NC whose eclectic music, as portrayed on You Tube, requires a van full of instruments such as mandolin, banjo, flute, washboard, a bow-played handsaw that sounds like a theremin, and a comically large upright bass. They are a testimonial for seeing local talent instead of ignoring music that isn’t from your college years or getting locked in to catchiness-engineered hits that feature “performers” who can’t write music or play an instrument.

Sponsored Events and Resources

Publication: HIStalk’s Guide to HIMSS26 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

People

Christina Waters, MBA (AssistRx) joins PerfectServe as chief revenue officer.

Announcements and Implementations

A study finds that primary care physicians who cut visit volume by 10% spent more time per visit in Epic, while their after-hours work and inbox time also increased. The authors conclude that asynchronous EHR work continues even when visit volume declines.

The FDA issues 510(k) clearance for six indications to Qure.ai’s algorithm for chest x-ray analysis, increasing its total to 26.

A new KLAS early insight report on digital pathology finds that while adoption by US healthcare organizations lags that of global counterparts at just 15%, use is growing due to newly FDA-cleared products and the possibility of billing for the service.

Privacy and Security

University of Mississippi Medical Center will reopen its clinics on Monday, stating that “we can access patient records” following a February 19 ransomware attack.

Other

This must-read post seems relevant to how small-business health tech folks like physicians and boutique consultants could use healthcare AI. It’s also convinced me that I need to dig deeper into Anthropic’s Claude. An attorney describes how his two-person business law practice competes with huge firms by building its work around Claude:

When legal AI companies talk about customizing AI to a firm’s playbook, they are solving a problem that barely matters and ignoring the one that does. The real leverage comes not from which template the AI starts with, but from the instructions that tell it how to think about the work …. I’ve created custom instruction files, called “skills,” that encode my analytical frameworks, my preferred formats, my voice, and my judgment about how specific types of legal work should be done. When I upload a contract for review, Claude doesn’t apply a generic framework. It doesn’t even apply my firm’s framework. It applies my framework, the one I’ve developed over a decade of practice, automatically. The difference between a firm playbook and an individual lawyer’s encoded judgment is the difference between giving someone a recipe and teaching them how to cook.

Also possibly relevant, Block, the parent company of Square and Cash App, will lay off nearly half of its workforce despite strong business performance. CEO Jack Dorsey says that expanded use of AI allows smaller teams to operate more efficiently and effectively, and he predicts that most companies will follow a similar path within the next year. My observation is that many corporate executives are so convinced, logically or not, that AI will dramatically reduce their headcount needs that they are willing to undertake big downsizings now and figure out the details later.

Epic is right up there with Wendy’s for sassy corporate tweets. I want to believe that doctors aren’t really using MyChart to hit on women, but I’ve worked in hospitals too long to rule it out.

Sponsor Updates

• CVS Caremark expands its use of Surescripts Touchless Prior Authorization.
• Nym celebrates its eighth anniversary.
• Optimum Healthcare IT receives a 2026 ServiceNow Partner of the Year Award.
• Qure.ai’s FDA cleared indications now total 26 across nine products for X-ray and CT, exceeding 65 CE certified indications and other global validations.

Blog Posts

• How AI-Enabled Biomarkers Improve Early Cancer Diagnosis. (Qure.ai)
• Revenue Cycle Tech That Pays for Itself: Building the ROI Case for Automation (Vyne Medical)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

News 2/27/26

Top News

Health Gorilla files a motion to dismiss the lawsuit brought by Epic and several health systems, which alleges that it enabled third parties to improperly access patient data by misrepresenting their purpose for obtaining records.

Health Gorilla argues that both Carequality and TEFCA require mandatory dispute resolution before litigation, that the interoperability frameworks assign enforcement authority to Carequality and the TEFCA RCE rather than private litigants, and that the complaint alleges at most that Health Gorilla should have been more suspicious rather than that it acted with actual knowledge of willful misconduct.

An Epic spokesperson says that Health Gorilla remains responsible for safeguarding patient data and understanding how it is used, and adds that the matter should be resolved in federal court for transparency.

Meanwhile, LlamaLab, which was also named in the lawsuit, files its own motion to dismiss the document, arguing that Epic bypassed its own contractual dispute obligations and wrongly included the company in the case among several unrelated defendants. LlamaLab, which sells medical records to negligence law firms for $50 per request, says that Epic is protecting its dominance and targeting companies that make it easier for patients to retrieve their own medical records.

Reader Comments

From Beagle Eagle: “Re: Epic v. Health Gorilla. If interoperability only works when one dominant EHR vendor plays traffic cop, then it was never really interoperability. Either the governance frameworks function as designed, or we admit that the network-of-networks model is mostly branding. Watching vendors argue in federal court about who gets to define ‘treatment purpose’ feels like a preview of how TEFCA disputes will play out when real money and market share are at stake.”

From Thalamus: “Re: UMMC downtime. Every health system says downtime procedures are solid, yet hospitals or clinics still go dark for days when ransomware hits. If core ambulatory operations can’t function without network access, then business continuity planning is still theoretical.”

HIStalk Announcements and Requests

ViVE down, HIMSS to go. My guide to HIMSS26 will be updated ongoing (see Dr. Jayne’s unsolicited testimonial). HIStalk sponsors can provide their participation information to be included. Companies that aren’t sponsors can still get in on the action by contacting Lorre to sign up.

Sponsored Events and Resources

Publication: HIStalk’s Guide to HIMSS26 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

The chief legal officer of personal health record company ChartSquad warns that law firms and other organizations, including their intermediaries, cannot misrepresent themselves as treating providers to obtain medical records from exchanges. She adds that attorneys should not pay third-party companies to retrieve records, then bill the patient for that service, when established legal pathways allow them to obtain records directly from patients or providers with proper authorization.

Sales

• Wayne General Hospital (MS) will deploy Eko Health’s Sensora AI cardiac detection platform and digital stethoscopes in its emergency and primary care departments.

People

Teresa Tonthat, MBA (Texas Children’s Hospital) joins Cook Children’s Health Care System as SVP/CDIO.

Announcements and Implementations

Mend launches Nutrition for Healing, a free educational resource that addresses evidence-based nutrition as a cornerstone of healing and recovery. Mend’s CEO is industry veteran Paul Roscoe.

A NEJM editorial says that the human-in-the-loop principle should be treated as a design specification that includes three parts: the clinical loop at the point of care, the governance loop, and the learning loop that oversees ongoing monitoring and model updates.

Oracle Health launches a paid program that will validate medical device connectivity, functionality, and workflow alignment.

Government and Politics

CMS develops a Medicare App Library on Medicare.gov that beneficiaries can use to find and access digital tools that meet standards for security, privacy, use of medical evidence, usability, and equity. The use cases include “Kill the Clipboard,” conversational AI assistance, and prevention of diabetes and obesity. The library is part of the CMS Digital Health Tech Ecosystem.

A federal jury convicts Texas medical laboratory owner and former professional football player Keith Gray of running a genetic testing fraud scheme that billed Medicare $328 million, of which $54 million was paid. His labs paid kickbacks to marketers to supply DNA samples and Medicare beneficiary information that was used to bill for medically unnecessary genetic tests. Gray earned a bachelor’s degree in actuarial science and mathematics from UConn and played center on its football team, although his NFL career consisted of only a few weeks on a practice squad.

Privacy and Security

Cognizant-owned TriZetto updates the size of its 2024 breach to 3.5 million people.

University of Mississippi Medical Center clinics remain offline from a confirmed ransomware attack on February 19. Officials say that the attackers have communicated them, but declined to divulge the amount of ransom requested. UMMC hopes to reopen the clinics on Monday. 

Other

Epic CEO Judy Faulkner posts a tribute to Meditech’s Neil Pappalardo, who died last month:

Neil Pappalardo, who founded MEDITECH in 1969, passed away in January at the age of 83. He created a great company.

Neil helped Epic get a start. He and others at MEDITECH shared advice with me; for example, how to assign offices, what to do about titles, forms to fill out such as for vacation — and everything they shared was very helpful. They care for their customers, they focus on technology, and they never went public, so they avoid the tyranny of the quarter. Epic holds MEDITECH in high regard.

Years ago, when they were helping us get started, Neil invited me to his home for dinner. I realized it was unusual when his kids asked why a piece of folded cloth was next to each plate. I felt honored to be there.

Dolly Parton never ceases to amaze me and everybody else (after all, she wrote “Jolene” and “I Will Always Love You” in the same day), so it’s not shocking that East Tennessee Children’s Hospital renames itself Dolly Parton Children’s Hospital.

Sponsor Updates

• Fortified Health Security names Harold Hansen EOD security analyst and Alex Goldstein third-party risk analyst.
• Inbox Health becomes an UrgentIQ preferred patient payments partner.
• Shannon Health (TX) goes live on Mednition’s Kate AI.
• Optimum Healthcare IT posts a new episode of “Visionary Voices” podcast featuring Trinity Health.

Blog Posts

• HFMA Region 5 SES 2026: Leadership Is the Differentiator (FinThrive)
• 15 Essential Contact Center Metrics and KPIs to Measure in Healthcare (Five9)
• Evaluation of AI in Patient Communications (Impact Advisors)
• How our Digital Front Door strategy is easing administrative burdens and boosting the patient experience (Meditech)
• How Effective Are Your Health System’s IT Cost-Cutting Measures? (Med Tech Solutions)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

News 2/25/26

Top News

The SEC concludes its investigation of Veradigm with no enforcement action recommended.

Reader Comments

From Sidelineguy: “Re: AI note-taking in meetings. I am interested in how healthcare organizations and vendors are thinking about this. I’ve seen vendors pushing back on providers, citing security and confidentiality concerns. In extreme cases, I’ve seen vendors refuse to be on calls with the note-taking took turned on.” I’m not surprised that vendors are reluctant to have meetings recorded, especially large or publicly traded companies. Customer pitches and meetings that once were forgotten almost immediately can now be converted into searchable transcripts, internal knowledge assets, potential AI training inputs, or discoverable material for litigation, and the company is the party that will be held accountable. It is easy to understand why even an honest vendor wouldn’t want to give a prospect or customer control of the institutional memory of the discussion that could be used in contract negotiations or enforcement disputes. Participants may also be required in advance to avoid topics related to product trade secrets, pricing, or information that would require a business associate agreement. Calls could have been recorded before AI, but new technology raises a company’s risk profile and justifies a “no recording” policy, even though that might annoy the client.

HIStalk Announcements and Requests

Welcome to new HIStalk Platinum Sponsor Qure.ai. Qure.ai is a global AI company that is innovating diagnostic solutions in healthcare for early detection and care management. Qure’s solutions power early diagnosis in lung cancer, neurology, and infectious disease to support clinicians and propel developments in the pharmaceutical and medical device industries. The company empowers healthcare workers or health systems by helping to identify conditions fast, prioritize treatment planning, and ultimately improve quality of patient life.  Qure.ai has deployments in over 107 countries, with regional offices in New York, London and Mumbai. It is a TIME100 Most Influential Company 2025. Thanks to Qure.ai for supporting HIStalk.

Sponsored Events and Resources

Publication: HIStalk’s Guide to ViVE 2026 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

BlockIt, which offers a health system access and capacity performance system, renames itself Alluvium Healthcare.

HealthStream announces Q4 results: revenue up 7.4%, adjusted EPS $0.18 versus $0.16, beating expectations for both.

People

Meghan Molitor (Symplr) joins TeamBuilder as VP of sales.

Altera Digital Health names Sean Sykes (Advanced Utility Solutions) as EVP of Ventus.

Experity promotes Bobby Ghoshal, MBA to CEO.

Health Catalyst promotes Ben Albert, MBA to CEO.

Announcements and Implementations

San Juan Regional Medical Center (NM) implements Wellsheet’s AI-powered predictive clinical workflow and operations software.

Pixel Health incorporates Praia Health’s patient experience orchestration technology into its new One Thread patient experience software.

Golden Valley Memorial Healthcare (MO) launches a remote pregnancy monitoring program using technology from Nuvo.

LexisNexis Risk Solutions develops a healthcare-specific identity management platform.

Government and Politics

ASTP/ONC opens the EHIgnite Challenge, which will award cash prizes for tools, platforms, and workflows that turn exported electronic health information into actionable insights.

Other

A survey of 880 hospital nurses finds that 57% feel that virtual nursing programs don’t reduce their workload, while 10% say it actually worsens it. Just over half say it improves care quality, with 11% noting that improvement is substantial.

Cedars-Sinai (CA) pilots Kneu Health’s disease-monitoring app as part of its Parkinson’s disease program. The health system is an investor in the UK-based company, which participated in its accelerator program two years ago.

Sponsor Updates

• Altera Digital Health announces that 14 customers have renewed their contracts for its Sunrise EHR.
• Waystar will exhibit at EClinicalWorks Day Chicago February 26.
• Concord Technologies celebrates 30 years of innovation and leadership.
• Meditech announces that 15 rural hospitals opted for Meditech Expanse in 2025.
• Arrive Health publishes a new white paper titled “Real-Time Prescription Benefit: Cutting Through the Noise to Deliver Real Value.”
• Black Book Research releases a new market intelligence report titled “Healthcare IT Capital Signals 2026: What VCs, PE and Banks Are Underwriting.”
• Clearwater will sponsor HPE Miami March 4-5 in Miami Beach.

Blog Posts

• 7 Medicaid Eligibility Changes Human Services Leaders Must Prepare For (Netsmart)
• Why Technology Alignment Is Becoming Healthcare’s Unspoken Challenge (CereCore)
• From out of the background to right where you need it: Cloud availability for the journey ahead (Altera Digital Health)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Monday Morning Update 2/23/26

Top News

Healthcare payment solutions vendor RevSpring acquires TrustCommerce, an integrated payment platform vendor.

RevSpring acquired Kyruus Health in September 2025 and Loyale Healthcare in early 2020.

RevSpring was acquired by investment firm Frazier Healthcare Partners in May 2024.

Reader Comments

From BoothWeary: “Re: exhibiting at ViVE and HIMSS. We spend mid six figures on booth, travel, advertising, and private events. I can’t tie any of that to booked revenue. Are we fooling ourselves?” You are fooling yourself if you expect badge scans and foot traffic to turn directly into leads. Value comes from using the booth as a landing zone and meeting hub rather than a lead farm. Exhibiting can even save money if you can book meetings with prospects and existing customers without separate travel costs. Show up with a list of the top 10 accounts that you hope to influence and try to get your executives face time with theirs. ROI is generated in back-of-hall private meeting rooms, not the carpeted glad-handing area that is populated mostly by nondecision-makers. Still, be nice, since they might have been charged as underlings to scout and report back to their big boss.

From Seeking Answers: “Re: HIMSS26. The keynote speaker list is wacky, maybe trying to match the celebrity appeal of ViVE.” On the list is Jon McNeill (who quit as a Telsa sales exec, then lasted just 18 months as COO of Lyft); actor and snowcat casualty Jeremy Renner; and streetwear mogul Daymond John of “Shark Tank.” You will need to squint to see any connection to healthcare or health tech. The one keynoter who might be fun is the coach of the Savanna Bananas, although I wouldn’t stick around for his last-day slot.

From Bonecrusher: “Re: the Alliance for Advancing Rural Healthcare. Isn’t this, and others like it, just a thinly veiled sales opportunity for the vendors involved? Seems like a gussied up consulting push to take advantage of those with fresh influxes of federal cash.” SAIC forms the newly announced AARH to “help state governments … execute the Rural Health Transformation program.” SAIC’s sudden interest in rural healthcare coincides with the federal government’s plan to plow $50 billion into it. SAIC earns $7.5 billion in revenue selling mostly to the federal government, so it is approaching AARH like a prime contractor:

• Form an “alliance” to exclude competitors as states issue RFPs.
• Capture some of the revenue that each partner generates by locking in its own implementation, infrastructure, and integration services..
• Build a long sales runway with the multi-year program.
• Create the perception of turnkey execution and the appearance of aligning with federal goals.

HIStalk Announcements and Requests

Around 30% of poll respondents have been demoted at some point in their careers. I have seen variations that involve losing all direct reports, such as being moved to special projects, tapped as an advisor, or assigned to formulate strategy. All of those are compliments. Organizations are smart to let a high-performing executive who doesn’t manage people well the chance to focus on their strengths. Value shouldn’t always be measured by headcount or budget.

New poll to your right or here: For exhibitors at ViVE and/or HIMSS, what is the #1 benefit received? What one thing keeps your company coming back, and has that changed?

Attending ViVE? Your updates, photos, and rumors are welcome and I won’t name you unless you ask. Tell me.

Sponsored Events and Resources

Publication: HIStalk’s Guide to ViVE 2026 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Waystar reports Q4 results: revenue up 24%, EPS $0.10 versus $0.11, beating revenue expectations but falling short on earnings. WAY shares have lost 39% in the past 12 months, valuing the company at $4.8 billion. CEO Matt Hawkins talked up AI in the earnings call, saying that 50 of the company’s solutions use AI, 40% of its revenue is generated by AI-embedded tools, and 30% of bookings were attributed to AI capabilities. He added that its Altitude AI prevented $15 billion in claims denials, reduced appeal time by 90%, and drove double-digit increases in denial overturn rates.

From a Veradigm update call:

• CEO Don Trigg emphasized the company’s ongoing “Reset, Recover, and Reignite” plan to stabilize operations and refocus strategy.
• The company will discontinue six unnamed low-revenue products.
• Veradigm’s preliminary 2025 results show flat revenue and a significant decline in cash due to debt financing and share repurchases.
• Trigg says that the company is making progress toward becoming current on its SEC filings but provided no specifics. It will file 2023 and 2024 information in a Super 10-K, which is a single annual report that includes data that would have been included in overdue previous reports.
• The company has established Pune, India and Raleigh, NC as its hubs. It closed three locations in 2025, will close two more in 2026, and will vacate its Chicago headquarters in 2027.
• Veradigm eliminated 15% of its workforce in 2025.
• Trigg says that Veradigm was previously run as “a holding company as opposed to an operating company,” but will now focus on growth and market impact.

Sales

• Mayo Clinic implements the productivity platform of Dock Health in cardiovascular, e-consult, and specialty contract programs.

Announcements and Implementations

Belgium-based cardiologist Michal Nedoszytko, MD, PhD creates Postvisit.ai, an agentic AI post-visit companion for patients. The tool, which he developed in Claude Code in seven days as a hackathon entry, helps patients understand and follow up on their treatment by using a “reverse AI scribe.”

Element Biosciences introduces a high-throughput benchtop sequencing system that can generate a whole genome sequence for $100.

Other

A Fierce Healthcare report says that the Coalition for Health AI has shelved its flagship plan to create a national network of independent AI assurance labs and shifted its focus to other initiatives. CHAI, which was founded in 2024 with several health systems as founding members, has drawn scrutiny from Republican lawmakers who question whether CHAI’s work overlaps FDA responsibilities and whether participation by large technology companies creates potential conflicts of interest. HHS Secretary Robert F. Kennedy Jr. went further, calling CHAI a “cartel” while backing the department’s position that private groups should not receive implicit government endorsement or taxpayer support for assurance labs. Founding members Amazon and Microsoft resigned after the White House signaled its broader opposition to the group and to AI regulation generally. CHAI says that the change in direction reflects stakeholder feedback, particularly stronger interest in post-deployment monitoring over upfront certification.

The Wall Street Journal reports early testing of an “underwear-able” flatulence monitoring system and tracker for studying diet-related gas and bloating. The top 3% of studied gas-passers in the study cohort will earn a “Prodigious Hydrogen Producer” plaque. Hat tip to my favorite medical research explainer @EricTopol for headlining this piece with “you gotta be kidding me,” which was also my initial reaction as I quickly verified that it wasn’t April 1.

Sponsor Updates

• RLDatix releases the results of the “2026 Leadership Pulse Survey from the College of Healthcare Information Management Executives.”
• TruBridge and Arcadia join the new Alliance for Advancing Rural Healthcare.
• Afga HealthCare lists its new US installations, included an expended rollout of enterprise imaging at Tampa General Hospital.
• Waystar’s AI capabilities deliver industry-leading outcomes and earn client accolades.
• Optimum Healthcare IT publishes a new white paper titled “Your Ultimate Checklist for a Successful Healthcare CMMS Migration.”
• Nordic releases a new “Designing for Health” podcast featuring Becket Mahnke, MD.
• Optimum Healthcare IT opens a managed services center of excellence in Costa Rica. 
• SlicedHealth releases a new episode of its “Substance Over Form” podcast titled “Your 2026 Guide to Price Transparency.”
• WellSky will expand its clinical coding and documentation advisory services to additional Adoration Home Health locations.

Blog Posts

• Healthcare data platform considerations + options in 2026 (Arcadia)
• A Unified Digital Front Door: Reimagining Patient Engagement Through LLM-Based Orchestration (Impact Advisors)
• Four Revenue Cycle Management Tips for Small Healthcare Organizations (Med Tech Solutions)
• The Game Changing Impact of Early Autism Diagnosis (Netsmart)
• Meeting health systems where they are on the digital modernization journey (Nordic)
• What Is Transparent AI for Medical Coding? Why Black Box Tools Fail the 2026 Audit (Nym)
• Create a Policy for Medicare Conflicting Indicators: CPT 63032 Under OPPS vs. MPFS (TruBridge)
• Individual Access Services Under TEFCA (Zen Healthcare IT)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

HIStalk’s Guide to ViVE 2026

Agfa HealthCare

Booth 2203

Contact: Kara Clarke, director or marketing, North America
kara.clarke@agfa.com
978.761.9432

At ViVE 2026, Agfa HealthCare will showcase the latest advancements in its cloud-ready, SaaS-enabled Enterprise Imaging platform, designed to reduce complexity, strengthen interoperability, and elevate both IT performance and the clinician experience. Highlights include its zero-footprint streaming technology for fast, full-fidelity image access anywhere care is delivered; as well as RUBEE workflow orchestration; and embedded, vendor-neutral AI capabilities that streamline operations and support confident clinical decision-making within unified imaging workflows. Global Chief Medical Officer and Global Director of Enterprise Imaging & AI Anjum Ahmed, MBBS, MBA will attend and is available for meetings to discuss clinician-first imaging strategy, AI in practice, and the evolving role of enterprise imaging in connected care environments.

Altera Digital Health

Meeting Cube 350

Contact: Heewon Shin, segment marketing manager
heewon.shin@alterahealth.com

A global healthcare IT leader, Altera Digital Health develops and elevates technology to bring next-level healthcare within reach. Altera’s approach to our solutions is changing the way healthcare is delivered. We see the summit of what healthcare can be, but rather than total transformation, we’re focused on helping organizations take the steps they need to get there.    

At ViVE, we’re excited to showcase how Altera is addressing the top challenges healthcare providers and payers are facing today by enabling interoperability and data-sharing, strengthening financial stability, and leveraging AI to help alleviate clinical and administrative burden. Stop by our meeting cube (#350) to meet with our experts and learn more about how Altera can help you deliver next-level care. Click here to schedule a meeting. For more, visit www.alterahealth.com.

Arcadia

To arrange a meeting, visit https://arcadia.io/resources/vive-2026.

Join Arcadia at ViVE 2026 as healthcare leaders, policymakers, and innovators come together to shape the future of digital health. As the industry accelerates toward true interoperability and consumer-grade digital experiences, Arcadia is helping organizations turn connected data into real progress — reducing friction, improving outcomes, and empowering patients at scale.   

Arcadia Chief Strategy Officer Aneesh Chopra will moderate a discussion with CMS’ Amy Gleason titled “How CMS Is Modernizing Healthcare” on Tuesday, February 24 from 11:40am–12:00pm on the West Coast Stage. CMS’ healthcare technology push has moved quickly from announcement to execution. Following the launch of its White House-backed Health Tech Ecosystem initiative — and early commitments from more than 60 major health and technology organizations — CMS is now calling on the industry to deliver real progress toward a truly patient-centric digital ecosystem in early 2026. This session explores how a voluntary, standards-based alliance — paired with CMS’ broader interoperability push — aims to unlock seamless data sharing, consumer-grade digital tools, and patient-facing applications focused on chronic disease management, digital-first navigation, and streamlined check-in. The ultimate question: can this effort finally reduce administrative burden and deliver on healthcare technology’s long-promised potential to empower patients?

Artera

Booth V-835

Contact: Adrianna Hosford, chief communications officer and head of marketing
adrianna.hosford@artera.io
833.234.9355

Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI agents to work together to fix patient communications across text, phone, and web, unifying the entire patient journey – from scheduling and intake to billing and more. Trusted by over 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies), Artera directly increases staff efficiency, boosts patient engagement, and improves the provider bottom line, helping patients get the care they need with simplicity and speed.   

2B+ Annual Comms. | 200M+ Patients | 10yrs Experience | FedRAMP High in Process | www.artera.io |   

Join us at ViVE to experience our fully autonomous AI Agents in action. We’ll demonstrate how these agents manage a range of complex workflows (scheduling, FAQ resolution, appointment management, and more) to reduce staff burden and improve the patient experience. Stop by our booth to connect with our experts and explore strategies for optimizing patient access, implementing AI-driven patient communication, and much more. Plus, receive a $25 Amazon gift card when you schedule and attend a meeting with an Artera team member. As an added bonus, you’ll be entered to win an iPad Pro in our post-event raffle. Schedule a meeting with our team here.

Cardamom

Contact Adam Dial to arrange a meeting.

Contact: Adam Dial, chief customer officer
adam@cardamom.health
608.469.6154

Cardamom is a minority-owned, technology-forward health IT professional services company serving healthcare providers, payers, and health IT organizations. With a team-based, AI- and automation-first approach focused on committed outcomes, Cardamom helps customers more effectively use data, analytics, AI, and applications to improve care quality, reduce costs, and enhance patient and provider experiences. Cardamom is also committed to growing industry talent by hiring high-potential team members without prior health IT experience and providing comprehensive training and mentorship to deliver industry-leading results. For more about Cardamom, visit https://cardamom.health.   

Team Cardamom is excited to attend ViVE! Join us and Vitea for cocktails and appetizers on Monday, February 23 from 6:00-8:00pm in the Pico Boardroom (7th floor) at the Moxy Hotel. We can’t wait to connect!

CereCore

Booth 1154 in the Club CHIME Lounge

Contact: Phil Sobol, CCO
Phil.Sobol@CereCore.net
615.344.4169

CereCore works behind the scenes to empower hospitals and health systems with IT services around the nation and globe. Looking for IT and application support, technical professional and managed services, strategic IT consulting and advisory services, or EHR consulting? Let’s meet so we can help you find EHR experts to maximize your investment, tap into support desk solutions that will result in happier users and providers, supplement your technical and support teams, and connect you with the right talent so you can better manage IT operations. Find meaningful change with CereCore’s healthcare IT managed services. See you in the Club CHIME Lounge at ViVE26.

Clearsense

Booth 1741

Contact: Kära Freeman, senior director, revenue operations
kfreeman@clearsense.com
612.747.2134

Gartner’s “2026 CIO and Technology Executive Survey” shows cost optimization is the number one priority shaping CIO objectives over the next two years.

Join us live on the Palm Stage at ViVE on Monday, February 23 at 4:30pm for the CHIME-curated case study panel, “IT Cost Optimization and Enterprise Strategy.” This featured session brings together Clearsense CEO Jason Rose with Trinity Health Chief IT Strategy Officer Mike Prokic and CTO and VP of Product Engineering Nick O’Connor for a candid discussion on how application decommissioning can be transformed into a scalable financial strategy. Trinity Health will share its roadmap for eliminating nearly $80 million in recurring operating expenses, offering a practical blueprint for any health system looking to drive cost optimization while protecting its workforce — without compromising patient care.

Clearsense will also be available for one-on-one discussions throughout the event. For health systems looking to reduce financial waste, manage merger-related complexity, or advance digital transformation initiatives, this is an opportunity to explore one of the most powerful — and underused — levers available to health systems today.

Visit us at booth 1741 or schedule a meeting in advance using our booking link.

About Clearsense
Clearsense is a healthcare data-enablement platform designed to help health systems optimize operating costs while revitalizing access to data. The 1Clearsense Platform enables large-scale decommissioning of redundant legacy applications using a disciplined, assembly line–style approach that prioritizes speed and cost impact. By retiring legacy systems while preserving access to historical data through active archiving, Clearsense helps organizations eliminate ongoing costs tied to licensing, infrastructure, and support while establishing a stronger data foundation for analytics, AI, and research. Learn more at clearsense.com.

Clearwater

Booth 618 in the Cybersecurity Zone

Contact: Lisa Munro, director of marketing
lisa.munro@clearwatersecurity.com
205.767.9141

Clearwater is healthcare’s largest pure play cybersecurity and compliance firm helping organizations across the healthcare ecosystem move to a more secure, compliant, and resilient state so they can achieve their missions. We provide a deep pool of experts across a broad range of cybersecurity, privacy, and compliance domains; purpose-built software that enables efficient identification and management of cybersecurity and compliance risks; managed cloud services; and a 24/7 Security Operations Center with managed threat detection and response capabilities.   

Visit us in the Cybersecurity Zone to experience our latest innovations and connect with our team about the future of cybersecurity, data integrity, and digital resilience in healthcare. Be sure to catch our presentations in the Cybersecurity Data Innovation theater:    

Wearing Two Hats: A CIO/CISO Case Study in Cyber Resilience (Monday, February 23, 1:35-1:55pm) 
When ransomware struck and key security leaders departed, Enloe Health faced the reality many community hospitals know well –  limited resources, expanding risk, and one leader wearing multiple hats. In this candid discussion, Enloe Health’s CIO and CISO will share how the organization rebuilt its cybersecurity program, regained leadership trust, and strengthened resilience without overextending staff. Attendees will walk away with practical insights for navigating cyber incidents, staffing constraints, and executive accountability in small-to-mid-sized healthcare environments.   

When the Cloud Becomes the Attack Surface (Tuesday, February 24, 10:05-10:25am) 
Healthcare organizations are moving fast to the cloud, but security models haven’t always kept pace. In this fireside chat, a healthcare cloud security architect and healthcare security leader will unpack the most common cloud misconfigurations, identity mistakes, and visibility gaps hospitals encounter and why they’re so hard to detect. Attendees will leave with a clearer understanding of how to manage cloud risk across complex, multi-cloud environments without overwhelming internal teams.

Clinical Architecture

Booth 1241

Contact: Marck DuBois, chief revenue officer
marck_dubois@clinicalarchitecture.com
317.580.8400

Meaningful outcomes start with high-quality data. Our data quality solutions give you the ability to objectively assess and improve patient information, normalize and uplift data, and transform message formats. Visit booth 1241 to learn more about the PIQXL Gateway, our implementation of the PIQI framework, which allows you to measure the quality of patient information and pinpoint the root cause of issues for improvement.

EFax by Consensus Cloud Solutions

Booth 1918

Contact: Alyssa Stephens, events
alyssa.stephens@consensus.com
844.804.1234

Visit the EFax by Consensus Cloud Solutions booth at ViVE to see how we’re turning healthcare’s biggest data bottleneck into your greatest clinical advantage. We’re going far beyond traditional faxing by using AI, NLP, and machine learning to transform static, unstructured documents into structured, HL7-ready data. Don’t let critical patient insights stay trapped in digital scans — learn how our automated data extraction slashes administrative burden, accelerates treatment, and drives revenue for providers and payers alike. Stop by booth 1918 for a free latte and watch a live demo of your data in motion to see why the future of the continuum of care is no longer unstructured.

CTG

Booth 1125 & Booth 318 in the Cybersecurity Zone

Contact: Sarah Blafer, marketing team lead, demand generation
Sarah.Blafer@ctg.com
860.942.2180

CTG, a Cegeka company, delivers IT and business solutions that enhance digital agility. Over the last 35-plus years, we’ve supported more than 1,000 healthcare organizations, empowering them to modernize systems, improve performance, and advance digital initiatives with innovative services and technologies. Our expertise spans EHR implementation and managed services, cybersecurity, ERP, cloud, infrastructure, IT/application support, and clinical optimization. Visit CTG at booths 1125 and 318 to learn more.

Divurgent

Club CHIME

Contact: Danny Arnold, EVP of growth and strategy
Danny.Arnold@divurgent.com
518.495.2594

Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. Sure, we can help augment your talent or get boots on the ground, but we’re most excited by helping you solve your most complex challenges. Our consultants have worked for health systems, so they’ve been in your shoes and understand operations and clinical demands. Give us a problem and we’ll solve it together. And before we do any of that, we listen.

Ellkay

Booth 1516

Contact: Morgan Hassell, marketing director of communications
morgan.hassell@ELLKAY.com
602.663.0529

Ellkay is a trusted healthcare data enablement partner helping payers, providers, labs, and health IT companies simplify interoperability and build AI-ready data foundations. Through our modern platform and deep healthcare expertise, we help organizations connect, manage, and optimize data across their ecosystem — without adding complexity.   

At ViVE, meet with Team Ellkay to learn how we help organizations:

• Streamline workflows and reduce operational friction.
• Simplify data exchange across systems, partners, and networks.
• Build scalable, secure data strategies that support innovation.   

Why stop by? If you’re navigating fragmented data, legacy systems, or growing interoperability demands, Ellkay brings both the technology and the expertise to help you move faster with confidence.   

Special Events 
Join us for Happy Hour at booth 1516 — both days! Stop by to connect with our team, enjoy a drink, and see how Ellkay is powering seamless interoperability behind the scenes.

Want to plan ahead? Set some time with us here. Let’s connect — and raise a glass to better healthcare data.

Elsevier’s ClinicalKey AI

Booth 1041 in the AI @ ViVE Zone

Contact: Meg Maguire, events manager
m.maguire@elsevier.com

Discover how ClinicalKey AI can support clinical decision-making at the point of care. Visit booth 1041 in the AI @ ViVE Zone and join our expert speaker session. Physician Executive Claudine Lott, MD will present on implementing AI at scale on Monday, February 23, and CTO Rhett Alden will present on API-enabled AI content integration on Tuesday, February 24. See how trusted content and AI can streamline workflows and elevate patient care.

Five9

Booth 2049

Contact: Roni Jamesmeyer, senior healthcare marketing manager
roni.jamesmeyer@five9.com
972.768.6554

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the cloud contact center space. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX. For more information, visit www.five9.com.

Fortified Health Security

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Booth 1347

Contact: Rachel Bryant, marketing coordinator
rbryant@fortifiedhealthsecurity.com
904.316.3310

Join Fortified Health Security at ViVE 2026 to explore the latest in digital health innovation, cybersecurity, and healthcare transformation. Fortified is built for healthcare, offering tailored solutions to help you address your unique challenges, navigate the ever-changing legislative landscape, and working alongside you to create a stronger cybersecurity posture.   

Connect with our team at booth 1347. Set up a meeting ahead of time by emailing connect@fortifiedhealthsecurity.com. Join us at one of our events on Monday, February 23, when we will host an exclusive reception at the Grammy Museum, followed by a Nightcap in the City of Angels at the Moxy hotel. Get all the details to secure your spot here: https://fortifiedhealthsecurity.com/event/vive26/. We look forward to seeing you in Los Angeles!

Get-to-Market Health

Contact Steve Shihadeh to arrange a meeting

Contact: Steve Shihadeh, founder and CEO
steve@gettomarkethealth.net

We partner with healthcare technology leaders to accelerate growth, strengthen go-to-market execution, and build lasting customer relationships. Whether navigating post-investment expansion or launching new solutions, GTMH helps companies market, sell, and scale in ways that drive sustainable success. “Driving Growth in Healthcare Technology”

Health Data Movers

Contact Brooke Foster to arrange a meeting.

Contact: Brooke Foster, marketing coordinator
Brooke@HealthDataMovers.com
847.404.0326

Health Data Movers (HDM) is a healthcare technology services firm. We are trusted partners to healthcare organizations, biotechnology companies, and digital health enterprises through our services – data management, integration, project management, and clinical and business applications. We are the smart choice for creating unique solutions that empower patients and providers by unleashing the potential of healthcare data and technology.

Find us at our focus group, “Conversions without Chaos: Strategic Planning for High Stakes Healthcare Data Migration,” on Sunday, February 22 at 4:15pm.

Join Health Data Movers and CitiusTech on Tuesday, February 24 from 6:00-9:00pm for Data & Drinks After Dark at ViVE! RSVP here, space is limited!       

We Make IT Happen! Visit www.healthdatamovers.com.

Impact Advisors

Contact John Stanley to arrange a meeting.

Contact John Stanley, chief growth officer
john.stanley@impact-advisors.com
562.243.4937

Impact Advisors is a leading healthcare management consulting firm committed to solving the industry’s emerging and evolving challenges through tech-enabled operations performance improvement. Our high-performing team of clinical, financial, operations, and technology experts collaborate to architect quality solutions and deliver measurable value for our clients. We are the most awarded consulting firm in healthcare, with services recognized among Best in KLAS for 18 consecutive years and a culture deemed a “Best Place to Work” by Modern Healthcare for 16 years.

Lincata

Booth 2206

Contact: Adam DeRocher, chief revenue officer
adam.derocher@lincata.com
712.541.9132

Lincata’s Bedside Operating System (OS) transforms hospital televisions into digital experience tools that launch MyChart Bedside TV directly in-room. It’s simple. LincTV, coupled with MyChart Bedside TV, existing TV screens, cameras, microphones and other equipment, enables health systems to create the foundation for smart room capabilities and virtual care. LincTV consists of a proprietary set top box and purpose-built MDM, which provides flexibility, scalability, security, and ease of deployment.

Med Tech Solutions

Contact Kaitlyn Nelson to arrange a meeting.

Contact: Kaitlyn Nelson, director of account solutions and development
knelson@medtechsolutions.com

Stoltenberg Consulting, a leading healthcare technology consulting firm and proud Med Tech Solutions (MTS) brand, helps hospitals and health systems maximize the value of their EHR systems. With deep clinical and financial module expertise across Epic, Oracle Cerner, Meditech, NextGen, eClinicalWorks, and Veradigm, Stoltenberg’s EHR-certified consultants bring an average of 15+ years of real-world hospital experience to every engagement. Earning 3x Best in KLAS recognition for Partial IT Outsourcing, Stoltenberg specializes in EHR implementation, managed services including help desk and legacy system support, go-live command centers and ATE support, and flexible staffing solutions. Focused on reducing EHR burden, lowering support costs, and improving clinician and patient experience, Stoltenberg partners with healthcare organizations nationwide to drive meaningful, measurable outcomes for EHR improvement. No matter where you are in your EHR journey, partner with Stoltenberg and the MTS family of brands to help you make the most of your technology investment.

Director of Account Solutions and Development Kaitlyn Nelson and Chief Client Officer Imran Siddiqui will be on site at ViVE26. Please submit meeting requests here.

Medicomp Systems

Booth 2329

Contact: James Aita, director of business development and strategy
info@medicomp.com
703.803.8080

Medicomp delivers the industry’s only physician-curated universal data foundation, transforming healthcare data into trusted intelligence through its evidence-based Clinical Intelligence Engine, Quippe. Quippe connects information across domains, normalizes every input, and validates AI outputs to ensure accurate, interoperable insights at the point of care — fueling innovation, improving accuracy, and unlocking the full value of clinical data.

Medicomp will be showcasing entirely new functionality that streamlines clinical workflow, combining technologies like ambient listening, natural language processing (NLP), Model Context Protocol (MCP), and leveraging its universal data foundation and knowledge graph to deliver the efficient, intelligent clinical workspace that clinicians have been craving. 

The gap between data and understanding is probably costing you – in denied claims, compliance penalties, technology ROI, clinician burnout, and patient safety risks.

Stop by the Medicomp booth to learn how your systems can benefit from:

• Clinically validated LLM outputs.
• Diagnostic intelligence that understands context, is evidence-based, and makes disparate data computable.
• Clinical grade agents based on a universal data foundation.

Solve the data reliability problem with diagnostically intelligent clinical data solutions.

To learn more, visit Medicomp.com.

Meditech

Booth 1436

Contact: Rachel Wilkes, associate VP of marketing
rwilkes@meditech.com
781.774.4555

Join Meditech in booth 1436 as we showcase how the latest evolution of the Expanse EHR is helping healthcare organizations thrive. Built on a secure, cloud-native platform, Expanse provides the technological infrastructure necessary to help organizations balance clinical excellence with long-term financial sustainability.

Meditech will spotlight Expanse’s intelligent EHR tools that minimize cognitive strain, boost satisfaction, foster loyalty, and improve health outcomes. Key features include AI tools that function as intelligent collaborators, interoperability solutions like Meditech’s nationwide Traverse Exchange network for seamless data integration and consolidation, and patient empowerment tools like MyHealth patient portal’s AI-assistant that supports active patient participation.

Hear from the leaders defining the future of health IT. Meditech and customer executives will lead several high impact discussions at ViVE 2026, including:

• Fueling Rural Transformation panel discussion with Meditech EVP and COO Helen Waters.
• EHR Maturity Moment panel discussion with Meditech EVP and COO Helen Waters.
• The Supply & Demand for Patient Data featuring Meditech Senior Director of Interoperability Mike Cordeiro
• When Small Gets Tough: Digital Health in Resource -Thin Environments with panelists Wooster Community Hospital Health System VP and CIO of Information Systems Eric Gasser and Meditech Chief Marketing and Nursing Executive Cath Turner, MBA, RN-BC.
• How AI Fixed a Hidden Fax Drain on Staff Time featuring Northfield Hospital and Clinics Manager of Information Technology Debbie Oathoudt.

Meditech invites guests to an in-booth networking reception on Monday, February 23, from 4:45-5:45 pm in booth 1436. Learn more about Meditech’s presence at ViVE by visiting its event page.

MRO

Booth V-330

Contact: Brad Hawkins, VP of payer solutions
BHawkins@mrocorp.com
601.405.2470

MRO is “The Single Source for Smarter Data” – driving a new era of clinical data intelligence where data is connected, structured, and transformed into actionable insights. The result – confident decisions, operational precision, accelerated research, and most importantly, better patient care. This innovative model for clinical data management is built for speed and scale, combining FHIR-native connectivity, deep clinical expertise, and advanced automation to turn a fragmented healthcare ecosystem into a connected pathway where every data point delivers impact. The outcome is a faster, smarter, more secure platform for managing enterprise clinical data that drives better outcomes and creates revenue-generating opportunities for our client partners, while enhancing security, compliance, and clinical integrity. With 24 years of trusted solutions and partnerships, MRO knows that a stronger healthcare ecosystem begins with smarter data, leading to data-driven decisions and better performance. Learn more at www.mrocorp.com.

Nordic

Meeting Room 547

Contact: Rebecca Whaley, SVP of marketing
Rebecca.Whaley@NordicGlobal.com

Navigating the flux of the healthcare landscape takes a seasoned partner who can envision technology’s role in your organization’s success and execute the right plan.

With a singular focus on healthcare and proven experience, Nordic understands the big picture and is ready to take on your toughest technology and business challenges.

Connect with us at meeting room 547 to discuss our end-to-end solutions and how they can help you solve for today and tomorrow. Reserve your spot!

Nordic is also proud to sponsor CHIME’s ViVE Welcome Reception for CHIME members. Connect with members of our team on Sunday, February 22, from 5:30-7:00pm at the JW Marriott Los Angeles.

Learn more about what Nordic is doing at ViVE 2026 here.

Optimum Healthcare IT

Booth 2202

Contact: Larry Kaiser, CMO
lkaiser@optimumhit.com

Optimum Healthcare IT is a Best in KLAS healthcare IT digital transformation and consulting firm based in Jacksonville Beach, Florida. Optimum’s comprehensive service offerings include Enterprise Application Services, Digital Transformation, and Workforce Management, which features our Optimum CareerPath skill development program. Backed by a leadership team with extensive expertise, we deliver tailored healthcare consulting solutions to diverse organizations.   

Optimum Healthcare IT has the right pit crew at the right time for your organization. We prepare you for the track and keep you on the track with each of our specialized crew members. You have desired and required outcomes; we make sure you meet them.    

Make a Pit Stop at:  

• Booth 2202  
• CHIME Stage on February 24 at 3:30pm – From Tune-Up to Top Speed: How 2 Major Health Systems Achieved Cloud Success 
• Sunset Stage on February 25 at 9:25am – Reducing Clinician and IT Burden with Just One Click

PerfectServe

Booth 1665

Contact: Jenn Corcoran, senior marketing manager
jcorcoran@perfectserve.com
802.379.5352

Struggling with after-hours coverage, missed handoffs, or “who’s on call?” confusion? At ViVE, PerfectServe is offering complimentary 15-minute workflow reviews for healthcare leaders who want to identify gaps in their communication and scheduling processes – and leave with clear, practical next steps. In 15 minutes, we’ll: 

• Walk through any visitor’s current communication and scheduling workflow. 
• Identify failure points that create delays, burnout, or risk. 
• Highlight opportunities to simplify, automate, or integrate with the EHR. 
• Share how peers are addressing similar challenges.   

Visitors will leave with a clearer picture of where things break down, practical ideas to take back to teammates, and a benchmarked perspective from other health systems.   

Who should book time? This is ideal for CMOs, CIOs, and COOs; clinical operations leaders; IT leaders responsible for clinical communication; physician and nursing leadership; and scheduling managers. Book a review here.

Why PerfectServe?
PerfectServe helps health systems accelerate speed to care by bringing communication and scheduling into a single, EHR-integrated platform. We help organizations create a single source of truth for staff scheduling; enable secure, role-based care team communication; power a reliable clinical contact center; and, finally, answer, with confidence, “Who’s on call right now?”

Praia Health

Contact Scott North to arrange a meeting.

Contact: Scott North, VP of partnerships
scott.north@praiahealth.com

Praia Health is the patient experience orchestration platform for health systems. We help health systems attract, engage, and retain patients by supercharging their portals and digital tools with seamless, personalized journeys in one platform. The result is higher retention, lower costs, and measurable ROI.

Sonifi Health

Viosk 2136

Contact: Jared Allen, SVP of sales
jallen@sonifihealth.com
801.386.1450

Sonifi Health provides industry-leading, interactive patient engagement technology proven to improve patient outcomes and staff productivity. The EHR-integrated platform is designed to anticipate the needs of patients and clinicians, infusing the principles of hospitality into care experiences. As part of Sonifi Solutions, Inc., the company supports more than 300 million end-user experiences annually. Learn more at sonifihealth.com.

TeamBuilder

Booth 1667

Contact: Taylor Bockweg, VP of sales
taylor@teambuilder.io

TeamBuilder is the Operational Intelligence platform for healthcare scheduling, purpose-built for ambulatory care. Traditional scheduling tools rely on static rules, staffing ratios, or forecast-only models that fail to reflect how care is actually delivered. TeamBuilder takes a fundamentally different approach. Its intelligence evaluates multiple operational signals — including appointment complexity, provider mix, staffing capabilities, throughput constraints, and available clinical space — to understand true demand and capacity. By modeling supply as capability rather than headcount and continuously re-optimizing as conditions change, TeamBuilder enables predictive scheduling for both staff and space. This allows healthcare organizations to move from reactive schedule management to proactive operational planning. The result is clearer visibility into capacity, improved access, and reduced labor inefficiency across clinics, specialties, and regions.

News 2/20/26

Top News

University of Mississippi Medical Center closes all of its clinics following a Thursday cyberattack that kept users out of Epic and other systems.

HIStalk Announcements and Requests

Here’s a two-question quiz: (a) is your company participating in HIMSS26?; and (b) does it sponsor HIStalk? If both answers are yes, then complete this form to describe your participation and I’ll include it in my online guide. If B is a no, then contact Lorre because you are spending three expensive HIMSS days wooing non-decision-makers who are trolling for swag ands soiree invitations, but you’re missing the inexpensive opportunity to catch the attention of the actual decision-makers who frequent HIStalk all year.

Dr. Jayne’s latest post references this earworm of a song, which now has me hooked. I also learned that  longtime HIStalkapalooza contributor Bonny Roberts recently joined the company, CognomIQ, as VP of customer success.

Sponsored Events and Resources

Publication: HIStalk’s Guide to ViVE 2026 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

A Boston Globe article calls the former Steward Health Care hospitals that other systems acquired “the fixer-upper from hell,” as new owners discover hidden financial problems, deteriorating facilities, and deeper-than-expected operating losses. Boston Medical Center will spend $80 million to replace Steward’s EHR, which it says is so dysfunctional that it struggles to get paid, while Brown University Health spent “tens of millions of dollars” just to operate the system and prepare to replace it. Steward implemented Meditech Expanse in 18 hospitals in 2022 and used Athenahealth for ambulatory care.

Investment firm Exa Capital acquires clinical workforce management software vendor StaffReady. The buy-and-hold enterprise software company also owns human service EHR vendor PrecisionCare.

Hims & Hers will acquire Australia-based online clinic operator Eucalyptus for $1.15 billion.

People

Healthmonix hires Pierre Menard (Trella Health) as CTO.

Announcements and Implementations

HIMSS President and CEO Hal Wolf appears on the short-form, pay-to-play TV program “Viewpoint with Dennis Quaid” to promote AI in what comes across as a self-congratulatory infomercial. Past episodes have highlighted wineries, a cruise line, and casinos. The show wins awards, at least the kind where you attach your check to your self-nomination with full expectation of “winning.” Quaid delivered the keynote at HIMSS09, speaking about patient safety after a Cedars-Sinai medication error nearly killed his newborn twins. He later settled with Cedars and Baxter, which sold the 10,000-unit heparin vial and 100-unit Hep-Lock that hospital staff mixed up because they violated hospital policy that requires pharmacist verification. HIMSS gave a $10,000 donation to Quaid’s patient safety foundation, which accomplished nothing as far as I can tell, merged with another organization within a year, and was later sold to a for-profit college.

Government and Politics

An Indiana otolaryngologist is sentenced to 97 months in federal prison for billing Medicare and private insurance $50 million for balloon sinuplasty procedures that she hadn’t actually performed, which netted her $20 million that she now has to repay.

Sponsor Updates

• AdvancedMD launches a new release that includes an ambient listening tool, presenting suggested action items from patient transcripts, managing PBM requests, enhanced appointment scheduling and cancellation, and AI-driven analysis.
• Tegria releases a new report titled “The Access-Driven Enterprise: How Health Systems Are Defining, Enabling, and Advancing Access Strategy.”
• Findhelp publishes a new case study titled “How Essentia Health Increased Patient Trust by 66% with Findhelp.”
• Jason Peterson, MBA, MS (Tegria) joins Canopii Collaborative as AVP of client partnerships.
• The Validation Institute names Judi Health a Health Value Award winner in Pharmacy Benefit Management.
• Medicomp Systems releases a new “Tell Me Where HIT Hurts” podcast episode featuring Civitas Networks for Health CEO Jolie Ritzo.
• Fortified Health Security announces TPRM with VendorIQ, a third-party risk management solution that helps healthcare organizations assess and track vendor cybersecurity risk.
• Meditech congratulates customer Ontario Shores Centre for Mental Health Sciences on winning its second HIMSS Davies Award.

Blog Posts

• Building a foundation of trust: How responsible AI is built (Altera Digital Health)
• 20 Risk adjustment software vendors to consider in 2026 (Arcadia)
• Beyond the counter: Pharmacy teams can impact care delivery (Wolters Kluwer Health)
• The Denial-Free Revenue Cycle: Tools and Tactics to Keep Costs in Check (FinThrive)
• Why Healthcare Third-Party Risk Management (TPRM) Must Change (Fortified Health Security)
• Preparedness in Ambulatory Healthcare: Are Your IT Systems Ready for What’s Next? (HCTec)
• How a Leading Cancer Center Achieved $122 Million in Revenue Optimization in Eight Months: A Revenue Integrity–Driven Success Story (Impact Advisors)
• A collaborative path to improving maternal health through meaningful connections (Meditech)
• Oracle Cerner Staffing Resource Guide: Tackling 8 Key Cerner Support Problems Amid Ongoing EHR Market Movement (Med Tech Solutions)
• Achieving the real ROI of AI: 5 takeaways for clinical, financial, and VBC success in 2026 (Navina)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

News 2/18/26

Top News

Drug and diagnostics company Danaher will acquire Masimo for $9.9 billion.

Masimo is a leading vendor of blood oxygen monitoring technology.

A federal jury ordered Apple to pay Masimo $634 million in November 2025 for infringing on its smartwatch blood oxygen monitoring patents.

Reader Comments

From Bueno: “Re: Sachin Jain article. Did you see this?” I hadn’t seen it, but “When Patients Win, Hospitals Lose” describes the conundrum in which hospitals make more money when their outcomes are poor. Some quotes:

• No one said “we need more sick people.” But economically, that was the implication. When better health becomes a financial threat, something is profoundly broken.
• Airlines don’t justify crashes to protect repair revenue. Fire departments don’t root for fires to keep budgets stable. Yet healthcare routinely normalizes illness as financial necessity. If your organization only survives when people are hospitalized, the business model is misaligned with the mission.
• We need some people to stay sick so others can get care. That is not a sustainable ethical position.
• If hospitals lose when patients get healthier, whose side is the system really on?

HIStalk Announcements and Requests

I read the “Lonesome Dove” series last week, all 3,000 pages of it, and then watched the six-hour miniseries for probably the 30th time. I watched the first episode again last night in honor of Robert “Captain Augustus McRae” Duvall, who died this week at 95. The first time I watched it many years ago, it was straight through, after which I restarted it and watched all six hours again without a break. The surly bartender scene is my favorite — watch the bemused Woodrow Call smile tightly, turn to the door, and place hand on gun at the bartender’s first derogatory comment knowing full well what is about to happen. Duvall and Tommy Lee Jones are just outstanding. For Mr. Duvall, who has always said that the Gus role was his career favorite, here’s to the sunny slopes of long ago.

Sponsored Events and Resources

Live Webinar: February 18 (Wednesday) 2 ET. “From Blind Spots to Insights: Gaining Real-Time Visibility into Healthcare Risk.” Sponsor: CloudWave. Presenters: Jacob Wheeler, MBA, director of sales engineering, CloudWave; Mike Donahue, chief operating officer, CloudWave. Resilience starts with the ability to see clearly, across every endpoint, cloud workload, user, and clinical system. Join CloudWave’s cybersecurity leaders for an in-depth session on how real-time visibility transforms your ability to detect threats early, respond decisively, and strengthen resilience across the care ecosystem. Attendees will learn the practical steps that hospitals can take to move from reactive defense to resilient action.

Publication: HIStalk’s Guide to ViVE 2026 lists the activities of sponsors at the conference.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Drug, therapy, and remote patient monitoring company Perigon Health 360 spins out Medesto Health, which offers an intelligent patient engagement and care coordination platform.

Baystate Health (MA) cuts 117 corporate positions and decides to outsource management of its clinical assets to TriMedX. Employees working on Baystate’s clinical engineering team will become TriMedX employees in May.

Redditors attribute Northwell Health’s recently reported IT layoffs to the system’s conversion to Epic, with one mentioning that most of those pink-slipped had been working with legacy systems. The New York-based provider began making cuts and reorganizing operations last year. It is still dealing with lawsuits related to a former employee who secretly filmed patients in the bathrooms of its sleep center. Northwell took more than a year to notify 13,000 patients of the incident.

Innovative Consulting Group acquires Pivot Point Consulting. The combined organizations will operate under the Pivot Point brand.

Sales

• Hartford HealthCare (CT) selects AI tools from Sift Healthcare to improve reimbursement workflows and outcomes.

People

BayCare (FL) promotes Robert Carvajal to CISO.

Hippocratic AI names Anoop Sangha, MD (Transcarent) associate chief medical officer, Eduardo Reis, MD (Cognita) VP of strategy, and Niloy Sanyal (LeanTaaS) chief marketing officer.

Announcements and Implementations

Oracle Health makes its Clinical Note AI agent available to providers in the UK after a successful pilot program with several NHS facilities.

Medical University of South Carolina launches virtual nursing in its NICU using technology from VirtuAlly.

Aliso Ridge Behavioral Health (CA) implements Xferall’s patient transfer and care coordination software.

Fujitsu automates its software development lifecycle with its Takane LLM and agentic AI, which it says increased productivity 100-fold. The company will target deployment across its government and healthcare systems by the end of the fiscal year.

Government and Politics

VA Deputy Secretary Paul Lawrence says upcoming rollouts of the department’s Oracle Health-based EHR will return to pre-deployment levels of productivity more quickly than the initial sites that went live on the new software several years ago. He adds that the system is meeting contractual uptime targets and that 10 of the last 12 months have been free of incidents.

The Social Security Administration will connect to the TEFCA network through Qualified Health Information Network EHealth Exchange in early spring.

The federal requirement that hospitals post their prices publicly hasn’t reduced cost or improve the ability to patients to shop around, but it has benefited health systems and insurers that use the data for contract negotiations.

Other

End-users rate Netsmart the top vendor in behavioral health and community-based care, according to a Black Book Research survey of 1,100 behavioral health professionals.

Sponsor Updates

• Agfa HealthCare details its latest enterprise imaging sales, including an expanded partnership with Tampa General Hospital.
• Arcadia releases “Healthcare data management software: A comprehensive guide.”
• The “NCPDP Unscripted” podcast releases a new episode titled “How Real-Time Data Improves Access to Medications: A Conversation With Arrive Health.”

Blog Posts

• AI and A/R Automation in Healthcare: Six Reality Checks Behind the Hype (AGS Health)
• Streamline Clinical Workflows with MEDITECH Expanse 2.2: A How-to Guide (CereCore)
• From shift to shift: How consistent technology extends nurses’ care (Altera Digital Health)
• The healthcare data lake vs. other data storage structures (Arcadia)
• EHR Compliance Checklist for CIOs (Bizmatics)
• Cultivating the garden of leadership: Lessons for female leaders in growth, resilience, and boldness (Cardamom)

Contacts

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