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Morning Headlines 4/29/25

April 28, 2025 Headlines Comments Off on Morning Headlines 4/29/25

Ascension reports patient data security incident affecting care sites in five states 

Ascension announces that patient data from care sites in five states was likely stolen in a December cybersecurity incident involving an unnamed business partner.

CareCloud Launches Healthcare AI Center Set to Become World’s Largest with 500 AI Professionals

Ambulatory health IT vendor CareCloud launches a domestic and off-shore AI Center of Excellence to further integrate AI across its technologies and processes.

Oracle engineers caused days-long software outage at US hospitals

Community Health Systems (TN) restores computer systems at a reported 45 hospitals after several days of downtime caused by an Oracle Health engineer who mistakenly deleted critical storage during routine maintenance.

LifeMD Acquires Women’s Health Provider Optimal Human Health MD to Accelerate Entry into the Women’s Health Market

Virtual primary care company LifeMD will use newly acquired assets from Optimal Human Health MD to launch women’s healthcare services this summer.

Comments Off on Morning Headlines 4/29/25

Curbside Consult with Dr. Jayne 4/28/25

April 28, 2025 Dr. Jayne Comments Off on Curbside Consult with Dr. Jayne 4/28/25

Even though I’m a contributor, I rely on HIStalk as much as the next healthcare IT person to keep me up to date on what’s going on in the industry. It’s challenging to sort through all the noise out there and the number of podcasts, newsletters, and emails that are trying to get the attention of leaders in our industry. The newsy tidbits are great for conversation openers when talking to my peers. I would much rather ask someone what they think about an industry happening rather than making small talk about someone’s boat or what they did over the weekend.

This week’s tidbit was the item that Mr. H picked up about virtual EHR education and how it has moved from being an uncommon training tactic to being one on which organizations now depend.

I remember my first experiences with virtual training, which were VHS recordings of my organization’s HIPAA training. It included a Roaring 20s gangster theme and questionable production values. From there, things evolved to recorded voiceovers with multiple choice questions that required clicking through to get to the next part of training. By the time I left my first EHR leadership role, we were starting to get modularized training that lived within a learning management system. Users could move through courses with some level of choice rather than having to follow a rigidly prescribed path.

Modern EHR training and education strategies are much more capable of meeting users where they are, rather than assuming that everyone needs the same type or level of training. There’s a difference between training a newly-hired physician who has never embraced computers and merely tolerates them versus training someone who is straight out of residency and who has used computers since they were toddlers. A recent KLAS Arch Collaborative survey shows that almost 70% of clinicians surveyed found it helpful that self-directed learning can be done at the time of their choosing. Most of the organizations that I work with use a blended training approach that includes asynchronous learning, interactive online learning, and in-person learning for those who want or need it.

The last organization where I worked as an in-person physician employed this approach, though it was less than ideal. The initial asynchronous content represented out-of-the-box functionality from the EHR vendor. When I reached the second phase, I realized that the organization had heavily customized its system. In fact, they had customized it in a bad way, taking away the ability for users to personalize their workflows and forcing everyone into the same cookie cutter approach.

There were some online sessions that covered the organization’s customized content, but I didn’t feel that the trainer was terribly capable. Some of the ways that she presented the material created confusion. We had five people in my training cohort, ranging from medical assistants to physicians, and some were directly out of their school-based training with minimal clinical experience in the field.

That probably wasn’t the trainer’s fault, but rather the organization’s shortsightedness at realizing the value of separate role-based training as well as integrated training. Still, she didn’t do much to try to pull it all together so that half of the class didn’t feel like their time was being wasted at any given time.

Personally, I like being able to go back to training that I’ve done in the past when I need a refresher. It’s similar to the concept of circle-back training at 30, 60, and 90 days post-implementation, but it allows people to do so at their own pace. When you’re seeing 40 patients a day, workflows get baked in pretty quickly. You often wind up so focused on getting through them that you don’t have time to appreciate the bells and whistles that might be in your EHR that you aren’t using.

Being able to go back to the training syllabus might be enough to remind you that maybe you should customize or personalize a particular part of a workflow. Or, you could revisit the content for the details if you couldn’t figure out how to do it in a less-than-intuitive EHR.

Embracing virtual training also means that organizations are showing that they value the learning experience of newer members of the workforce. Most of the high school students I know have been using online learning since their early grade school days, so the idea of old-fashioned classroom training may not resonate with them at all.

Many of this decade’s medical graduates were plunged into virtual learning due to the pandemic and had a front row seat to its quick evolution. The medical students who I talk to often don’t attend lectures, but consume the content by watching recordings at high speed and supplementing the school-provided lectures with online flashcards, videos, and tutorials. They’re not going to be excited to sit in a computer lab and be forced to try to learn at a pace that doesn’t match what they’re used to.

I’ve trained on most of the major EHRs at one point or another in my career. The biggest advantage that I see for recorded or asynchronous virtual training is the standardization factor. Variation between trainers doesn’t exist because everyone is presented the same material in the same way.

I’ve had some pretty bad trainers along the way, as well as a handful of truly outstanding ones. I have felt acutely how someone’s methodology or comments or anecdotal stories can have a negative impact on users’ ability to learn. I worked with one trainer who had some unique personal mannerisms and it made me wonder if his supervisor had ever watched him in the virtual classroom. It was clear by the facial expressions of others in my Zoom window that they weren’t a fan of his teaching style either.

Despite the effectiveness of virtual teaching and learning, it’s important for people to be able to access not only in-person support session,s but one-on-one support sessions if needed. Some learners are reluctant to ask questions in front of others for a variety of reasons, such as not feeling like they are looking bad to their peers or to subordinates. Others just need that individual touch to feel like they have reached the point where they can be confident using the system. That’s a corner that shouldn’t be cut, although the costs can be reduced by employing effective virtual learning strategies upstream.

What do you think about the evolution of virtual learning? How is your organization using it? Leave a comment or email me.

Email Dr. Jayne.

Comments Off on Curbside Consult with Dr. Jayne 4/28/25

Readers Write: Early Innovation Matters: What I Learned Building a Glucose Sensor in High School

April 28, 2025 Readers Write Comments Off on Readers Write: Early Innovation Matters: What I Learned Building a Glucose Sensor in High School

Early Innovation Matters: What I Learned Building a Glucose Sensor in High School
By Max Kopp

Max Kopp is a high school researcher who is focused on biomedical engineering and non-invasive sensing systems. He is also the founder and CEO of VitaSense.

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Diabetes is one of the most widespread chronic diseases in the world. But continuous glucose monitoring remains inaccessible to many patients due to pain, cost, and complexity. While various needle-based solutions exist, they present a barrier to consistent use and adherence, particularly for people with type 2 diabetes who are less likely to be prescribed real-time monitors.

In high school, I began exploring whether a painless and affordable alternative could be possible using light and advanced nanomaterials. What started as a science fair project evolved into a deep investigation into photoplethysmography (PPG) and the semiconductor properties of Germanium Selenide (GeSe) as a potential medium for glucose sensing.

This work eventually became the foundation of a novel approach to non-invasive glucose monitoring that combines flexible, inkjet-printable electronics with wavelength-specific light analysis to estimate glucose concentration in the interstitial fluid beneath the skin. Because the design avoids the need for subdermal sensors or adhesives, it offers potential for broader, long-term adoption.

During the process, I encountered a range of challenges, both scientific and practical. Signal noise, calibration variability, and the need for robust motion filtering were early hurdles. Overcoming them required collaboration with academic mentors, iterative prototyping, and long nights debugging sensor arrays that were built on flexible polymers.

The research was eventually peer-reviewed and published in a scientific journal. It has also earned recognition from national youth science competitions that are focused on applied physics and health innovation. More importantly, it showed that with the right support, young researchers can meaningfully contribute to solving real healthcare problems.

This experience reinforced something critical: the innovation pipeline needs to start much earlier. Most efforts in health technology originate in universities or corporate R&D labs. But students, when given access to tools and mentorship, can identify overlooked patient needs and generate fresh ideas with remarkable speed.

Healthcare leaders should consider how to foster those early-stage ideas. Partnering with student-led projects or offering access to clinical mentors, sensor labs, or data modeling tools can help cultivate innovation from new angles. The barriers to entry are high in regulated health environments, but creating more low-risk educational bridges could lead to high-reward outcomes.

Innovation in chronic disease care will only accelerate if the ecosystem welcomes bold questions from unexpected places. Investing in curiosity, even from classrooms, might help us solve the next billion-dollar problem before it costs patients another dollar.

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Morning Headlines 4/28/25

April 27, 2025 Headlines Comments Off on Morning Headlines 4/28/25

GTCR looks to exit health tech firm as bumper sales spree continues

Private equity firm GTCR is reportedly looking to sell value-based healthcare technology vendor Cedar Gate Technologies at a $1 billion valuation.

EyeMD EMR Healthcare Systems Inc., a Leading Healthcare Technology Provider for Ophthalmologists, Announces Significant Growth Investment from Performant Capital

Florida-based EyeMD EMR Healthcare Systems secures an undisclosed amount of funding from Performant Capital.

HHS Office for Civil Rights Settles HIPAA Ransomware Cybersecurity Investigation with Neurology Practice

Comprehensive Neurology (NY), which experienced a ransomware attack in 2020, will take corrective action and pay $25,000 to settle a potential HIPAA violation related to its failure to meet HIPAA’s Security Rule risk analysis requirement.

Comments Off on Morning Headlines 4/28/25

Monday Morning Update 4/28/25

April 27, 2025 News 8 Comments

Top News

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An anonymous HHS official says that despite last week’s announcement, it will not create a registry of people with autism. NIH will continue with plans to build a $50 million repository of de-identified data that will be available to selected researchers.

NIH Director Jay Bhattacharya, MD, PhD said last week that NIH would be “developing national disease registries, including a new one for autism,” raising concerns about patient privacy and the use of private data sources such as insurance claims and pharmacies.

CBS News reports that doctors who treat autism are being overwhelmed by patients who are asking that their data be deleted and their appointments cancelled.

HHS Secretary Robert F. Kennedy Jr. has described autism as a “preventable disease.” He has stated that HHS will determine its cause by September, although Bhattacharya has since said that the research grants won’t be issued until then.


HIStalk Announcements and Requests

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Respondent choices were decisive in last week’s poll. I’m curious to know if your satisfaction with a vendor has ever improved with its acquisition?

New poll to your right or here: Do you trust government-led health data initiatives to handle your personal health information securely and responsibly?

Listening: Viagra Boys, raw post-punk with a saxophone kicker from Sweden, although the singer was born and raised in California. I’m not sure I love it yet, but it got my attention. They are probably best enjoyed in cramped, sweaty club where the lead singer’s stomach-leading slouch and sometimes non-musical growling shows his indifference to what we non-creatives think.

Today I learned (courtesy of ChatGPT) the term “zero complementizer” versus “explicit complementizer,” the latter of which makes a sentence easier to read. I change this constantly when editing someone else’s writing, but I didn’t know what to call it. Examples:

  • The singer says that she won’t appear. The word “that” is an explicit complementizer. It is more formal and also easier to read.
  • The singer says she won’t appear. This word “that” is implied but omitted.

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The generous annual donation of long-time reader Mike funded these DonorsChoose teach grant requests, which also benefitted from matching funds from third party organizations and my Anonymous Vendor Executive:

  • Headphones for Ms. T’s elementary school class in Fayette, MS.
  • Tablets for Ms. E’s elementary school class in Tarzana, CA.
  • Math learning games and centers for Ms. H’s elementary school class in Naples, FL.
  • Lego kits for the elementary school robotics club of Ms. M in Dawson, GA.
  • Research center furniture for Ms. C’s elementary school class in Dundee, MS.
  • STEM centers for Ms. H’s elementary school class in Montgomery, AL.
  • Coding robots for Ms. U’s elementary school class in Miami, FL.
  • Uniform shirts for Mr. P’s high school class in Camden, NJ.
  • Scientific calculators for Dr. W’s middle school class in Camden, NJ.

Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Business Insider publishes the pitch deck of Doctronic, which just raised $5 million in seed funding. The company’s website offers a symptom-checker that suggests possible diagnoses, then prompts the user to book a telehealth visit from its site. The deck says revenue will also eventually come from referrals and medication orders.

North York General Hospital becomes the first Cerner client in Canada to migrate to Oracle Cloud Infrastructure, after which it reported improved EHR response times.


Sales

  • KONZA National Network will participate in Phase 2 of the Missouri Department of Mental Health’s Electronic Long-Term Services and Supports (eLTSS) Data Exchange Project.

People

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NYC Health + Hospitals promotes Divya Pathhak, MS, MBA to VP/chief data and artificial intelligence officer.

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Suzanne Cogan, MBA (Aspirion) joins WebPT as chief customer officer.


Announcements and Implementations

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MedStar Health will replace Oracle Health with Epic, targeting a fall 2027 go-live. A reader-shared internal memo says that Oracle Health’s software “has unfortunately not matured over time” and that MedStar has “evolved beyond the capabilities of our current technology.” Leadership also expects Epic’s RCM system to boost revenue. All other tech projects for FY2026 and beyond are paused unless individually approved by the executive team. MedStar, a Cerner customer since 1999, has 10 hospitals, 35,000 employees, and $8.3 billion in annual revenue.


Government and Politics

The DoD hires telehealth founder Justin Fulcher as a senior DoD advisor. Fulcher co-founded Singapore-based RingMD, which went bankrupt, and worked with the DOGE team  at the VA.


Privacy and Security

Yale New Haven Health notifies 5.5 million people that their data was exposed in a March 2025 cyberattack, according to a breach notice filed with HHS OCR.


Other

A Reddit post from a current Epic employee shows retrospective insight about losing the VA contract:

Looking back, we weren’t really ready for what implementing and supporting the VA meant in terms of complexity, red tape, rigidity …  Our philosophy is that your organization will change to effectively use the software, while Oracle’s philosophy is that they will tailor the software to work for your organization. Every core competency and technical or functional advantage Epic has today originates from the advantage of that fundamental difference in approach to software in an industry as complex as this … We have more than 450 … organizations live on Epic and making each one change to match how the other 449 orgs do something in the system is significantly easier than making the system different for each of those 450 orgs. It makes implementation, long term support, and development of new features infinitely easier. It also makes it easier on the actual users.


Sponsor Updates

  • Altera Digital Health publishes a new client story titled “Systems up at Hendrick Health: How Altera streamlined a major upgrade.”
  • Black Book Research ranks the digital interoperability performance of healthcare systems across 18 high-income countries.
  • StoneGate Senior Living implements WellSky’s EHR and RCM technologies.
  • Optimum Healthcare IT achieves AWS Premier Tier Services Partner status.
  • Redox releases a new episode of its “Shut the Back Door” podcast titled “The lost and found files – Data Loss Prevention with guest Zak Cowan.”
  • RLDatix will exhibit at HSPA’s annual conference April 27-29 in Louisville, KY.
  • SmarterDx will present at ACDIS 2025 May 6 in Kissimmee, FL.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 4/25/25

April 24, 2025 Headlines Comments Off on Morning Headlines 4/25/25

Centauri Health Solutions Acquires MedAllies, Broadens Health Data Network to Support Mission Critical Use Cases

Healthcare technology vendor Centauri Health Solutions acquires MedAllies, a New York-based Qualified Health Information Network and Health Information Service Provider.

No new autism registry, HHS says, walking back NIH director’s claim

An HHS official clarifies that NIH will not create an autism registry; instead, it will develop a real-world data platform as part of its $50 million autism research initiative.

Advancing Healthcare Information Sharing with Computable Consent

The Sequoia Project’s Interoperability Matters Privacy and Consent Workgroup publishes the final draft of its report on interoperable and standardized consent management and considers forming a coalition to further the workgroup’s findings.

VA watchdog found improper sharing of sensitive information on cloud apps

The VA Office of Inspector General determines that VA staff have been improperly sharing data on internal cloud-based apps, including the personally identifiable information of veterans scheduled for surgery.

Comments Off on Morning Headlines 4/25/25

News 4/25/25

April 24, 2025 News 1 Comment

Top News

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Eli Lilly sues four telehealth startups — Mochi Health, Willow Health, Fella & Delilah Health, and Henry Meds — for selling compounded versions of its $1,000-per-month GLP-1 weight loss drug Zepbound.

The FDA has reminded compounders that the practice is allowed only while a drug appears on its shortage list. FDA declared the Zepbound shortage over on December 19, 2024. It gave compounders 90 days to comply during the enforcement discretion period that ended on March 19, 2025.

Lilly says that the companies are sidestepping its patents by offering customized or vitamin-fortified doses, a tactic that has been used with other compounded products. It seems to be focusing on companies that are manufacturing such products on a large scale.

Lilly sold $16 billion worth of Zepbound and its diabetes twin Mounjaro last year.


HIStalk Announcements and Requests

I paid a Fiverr freelancer $10 to throw together a one-page sponsorship flyer that uses my survey data and a new batch from Black Book Research. I’m squirmy about the “’buy now, operators are standing by” vibe it throws off, but I’m all about getting to the point and it’s factual, if a bit immodest.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

Kansas City-based HEI Global Health, a provider of revenue cycle solutions for healthcare systems, will open its first international branch office in Dubai. CEO Aaron Habben founded the company 20 years ago after spending several years at Cerner.

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Pennsylvania high school student Max Kopp, who turned a science fair project on needle-free glucose monitoring into his startup VitaSense, launches a website to share his lessons learned and to mentor students in science and entrepreneurship.


Sales

  • Valley View (CO) will implement Epic under UCHealth’s Community Connect program, apparently replacing Meditech.

Announcements and Implementations

AdvaMed, a non-profit medical technology trade association, publishes an AI roadmap that includes these recommendations, and others, for HHS:

  • Ensure data protection without stifling innovation.
  • Evaluate whether HIPAA needs to be updated to reflect AI.
  • Develop guidelines for patient notice and authorization when their data is used to develop AI.
  • FDA should continue to be the lead regulator for safety and effectiveness.
  • FDA should implement Predetermined Change Control Plans for Medical Devices (PCCP) for AI devices to enhance pre-market efficiency.
  • FDA should promote standards and issue guidance to promote common understanding between FDA and manufacturers.
  • Congress should consider legislative solutions to address the budget neutrality requirements for Medicare.
  • CMS should develop a payment pathway for algorithm-based healthcare services.
  • CMS Innovation Center should test alternative payment models for AI technologies.

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A new KLAS Arch Collaborative report finds that virtual EHR training now matches in-person methods as measured by Net EHR Experience Scores for both physicians and nurses, while cutting costs and scaling more effectively.


Government and Politics

A New York assemblyman who is also a pharmacist proposes a bill that would require hospitals to send a patient’s full electronic medical records to their insurers for pre-authorization, replacing faxes and mailed forms. Insurance companies and employers support the move, while hospitals worry that payers would use the more comprehensive information to deny more claims.

Axios reports that DOGE-directed layoffs at FDA have left it unable to keep its drug databases and NDC directory updated as affected employees are using their remaining government time to hunt for jobs. A significant HHS layoff is set for June 2. FDA drug reviewers have also reported that their work is on hold because they no longer have access to academic journals.

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A Kansas anesthesiologist pleads guilty to healthcare fraud for exploiting his role as a telehealth contract doctor to mine company portals for patient information that he then used to submit fraudulent orders for DME, pain creams, and genetic tests. Scott Roethle, MD made $674,000 from five companies that paid him $30 per order, which cost cost Medicare $1.5 million.

In Canada, medical researchers and lawyers urge strengthening privacy laws and consider moving EHR data in-country to protect it from US-based AI training, saying that the data is housed on American cloud services that could be vulnerable if the Trump administration wants to access the information.


Other

Tennova Healthcare’s six Tennessee hospitals go offline when Oracle Health engineers accidentally delete a critical database storage component of its Cerner system.


Sponsor Updates

  • Black Book Research uncovers nine under-the-radar AI innovations set to transform healthcare revenue cycle management.
  • Capital Rx releases a new episode of “The Astonishing Healthcare Podcast” titled “Judi Health: Going Beyond Pharmacy and into Medical Claims, with AJ Loiacono and Dr. Sunil Budhrani.”
  • Altera Digital Health’s Sunrise Suite earns ISO 9001 recertification for 2025-2028.
  • Ellkay will exhibit at the American Alliance of Orthopaedic Executives Annual Conference May 2-5 in Atlanta.
  • Health Data Movers and Symplr will sponsor the CHIME Innovation Summit Southeast April 30-May 2 in Jacksonville, FL.
  • Healthmonix names Marina Verdara (Tebra) account manager.
  • Impact Advisors releases a new episode of its “Impactful AI” podcast titled “Clinicians Take the Lead!”
  • Infinx CMO Radhika Tandon will speak at the HFMA Nor Cal Chapter Women’s Event April 25 in Pleasanton, CA.
  • Lincata announces that its LincTV plug-in device designed for Epic’s MyChartBedside is now available in Epic Toolbox and will showcase it at XGM.
  • Optimum Healthcare IT publishes a white paper titled “Transforming Operations and Care with the Cloud.”
  • Linus Health will present at the virtual League Connect Digital Summit May 7.
  • Med Tech Solutions publishes a new white paper titled “Proven IT Strategies Improve Care Delivery and Build a Foundation for Growth.”
  • First Databank and Surescripts will present at the NCPDP 2025 Annual Technology & Business Conference May 5-7 in Scottsdale, AZ.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

EPtalk by Dr. Jayne 4/24/25

April 24, 2025 Dr. Jayne Comments Off on EPtalk by Dr. Jayne 4/24/25

I enjoy reading research articles that confirm what many of us have long suspected. It increases the ammunition that we need when we are trying to convince people to make changes.

A recent Research Letter in JAMA Internal Medicine looked at what happens when the EHR was changed to default to a 90-day supply of a particular medication that is used to treat a chronic condition. In the literature, previous studies show that 90-day prescriptions are linked to greater medication adherence and reduced mortality, so getting an adequate supply to patients is a significant benefit.

To no one’s surprise, the change in the default led to an increase in the number of patients who were prescribed a 90-day supply. The authors noted that before the intervention, the patient groups that were least likely to receive a 90-day supply included Hispanic patients, non-Hispanic black patients, those on Medicaid, and those with ZIP codes whose median household incomes is lower than $50,000.

After the change, all of those groups were equally likely to receive the recommended 90-day prescription except for Hispanic patients, and even then the gap for those patients decreased. The recommendation to prescribe 90-day supplies with a year’s worth of refills to patients who have stable, chronic conditions has been there for decades, but a lot of prescribers still don’t do it. I’m glad to have one more tool in my belt when I try to convince people to do the right thing.

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I recently started studying French. As part of that, I’m making a point to read articles from European sources. I was excited to learn about Robeauté, which is creating microrobots to aid in neurosurgery. The devices are the size of a large grain of rice and are shaped a bit like protozoa. The company’s goal is to use them for minimally invasive brain surgery procedures.

The company has only raised $29 million, so my guess would be that they aren’t as far along as others might expect them to be given the typical trajectory for and cost of development of a new medical device. One of the sources that I saw mentioned the potential for a clinical trial in 2026 with a focus on brain tumors, using the devices to take micro biopsy samples. Thus far, they have been using sheep for preclinical trials as they measure the safety and effectiveness of the devices.

I spent the majority of my clinical time in emergency and urgent care, so I’ve experienced the phenomenon of emergency department boarding first hand. It’s a problem that hospital executives work diligently to solve, although the causes are multifactorial and you often have to make many adjustments to see improvement. It’s exacerbated by nursing shortages, housekeeping shortages, physical plant issues, and a host of other factors, including the number and types of patients arriving at the emergency department for care.

A recent article in Louisville Public Media caught my eye. It mentioned the rising numbers of older patients who have dementia, noting that 50% of patients who are boarded in the emergency department are age 65 and older. As the US population ages, this is going to be a greater issue. Organizations should be looking at their patient demographics and forecasting how their population will age in order to begin solving the future version of this problem, which is likely to be much worse than the current state.

Virtual nursing, home-based care, quicker discharges, improved staffing, streamlined discharge processes, internal float pools, telehealth, and improved advance care planning all play a role. From the healthcare IT perspective, all of them have technology components, so it’s good to learn about potential solutions if you want to expand your ability to jump into different work streams.

We’ve all heard the old adage that “time is money,” but apparently the marketing folks at my preferred parking vendor don’t value my time as much as I do. They sent an email about updates to the Parking Spot App that are “available now in the App Store and coming later this month to Google Play.” They went on to recommend that users “download these updates when available.”

I guess Android users just have to keep checking back to see when the new app is available? Would it have been too much to consider sending another email when the Android version is available? Some days when you’re exhausted from travel that serves up a host of tiny annoyances, it really is the little things that matter. This detail tells me that the folks who are in charge of customer communications don’t put themselves in the customer’s shoes anywhere near what they should. 

I got tapped to present at a residency program’s “procedure night” event this week. My particular area of expertise is how to do procedures in environments where you don’t have the resources you woud typically have at a tertiary medical center’s emergency department. Depending on their career choices, the adjustment can be pretty significant when you move from being at a facility that has everything you need at your fingertips to one where you have to get creative to just do the basics.

I’ve done a bit of wilderness first aid. I have also practiced medicine in a tent, cleaning, and stitching wounds by light of a hand-held shop light, so I’m definitely qualified to present the topic. I think some of my stories were a bit eye-opening, but hopefully will serve as inspiration to residents who are feeling a little stuck and overwhelmed as they approach the end of their training year.

We were doing some joking about practicing in alternate environments. I said that maybe I should come back and do a class on paper charting. Since the program’s faculty members are young, I’m betting that I have significantly more experience on paper charts than some of them added together. It’s a skill, and if you ever have to make your way in a downtime situation for more than a couple of hours, you might wish you had a few more skills. It’s something to consider.

Does your hospital teach about paper-based charting as part of its downtime plans, or do you just hope for the best? Leave a comment or email me.

Email Dr. Jayne.

Comments Off on EPtalk by Dr. Jayne 4/24/25

Morning Headlines 4/24/25

April 23, 2025 Headlines Comments Off on Morning Headlines 4/24/25

HHS Office for Civil Rights Settles Phishing Attack Breach with Health Care Network for $600,000

PIH Health, a network of providers in California, will pay $600,000 to settle potential HIPAA violations related to a 2019 employee email phishing attack that wound up exposing the data of 190,000 patients.

Computer system goes out at Tennova hospital system after database deleted

Tennova Healthcare (TN) attributes the need to revert to downtime procedures to an Oracle Health engineer who mistakenly deleted storage connected to a key database, resulting in a systems outage.

Promptly Acquires the Software Solutions of MDprospects and Patient Spectrum, Significantly Expanding Its All-in-One Practice Management Platform and Revolutionizing Patient Experience

Patient experience software vendor Promptly acquires medical practice CRM software from MDprospects and Patient Spectrum.

Comments Off on Morning Headlines 4/24/25

This Week in Health Tech 4/23/25

April 23, 2025 This Week in Health Tech Comments Off on This Week in Health Tech 4/23/25
LinkedIn weekly 042325 - Copy
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Healthcare AI News 4/23/25

April 23, 2025 Healthcare AI News Comments Off on Healthcare AI News 4/23/25

News

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The UK’s health secretary says that AI-driven health checks – called MOTs for measurements, observations, and tests — could transform care for frail patients who are over 65 by using machine learning and genomics to speed diagnosis, guide treatment, and predict illness. Japan offers a similar early detection program called Ningen Dock, a cash-only program that uses imaging, endoscopy, and lab work to generate personalized risk assessments. That service is also offered to foreign residents in a medical tourism package that is covered by some US insurers, such as Aetna (above).

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Google DeepMind CEO Sir Demis Hassabis – who won a Novel Prize in chemistry last year after starting his career as a designer of widely popular video games — predicts in a “60 Minutes” interview that AI will reduce drug development time from years to weeks, making all diseases curable within 10 years.

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Agentic coding platform Cursor draws online scorn and customer cancellations after its AI support agent incorrectly blames a user’s inability to run multiple sessions as company policy rather than a software bug. Cursor says that it will start labeling AI-generated responses after users questioned whether it was trying to pass off its “Sam” assistant as human. It also fixed the bug that the user had reported.


Business

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Just 30% of healthcare AI pilot projects reach production, a new study finds, most often stalled by security concerns. Providers are much more interested in trying and buying AI solutions than they were with EMRs.

Middle East specialty provider Burjeel Holdings will use Hippocratic AI’s agents for patient-facing, non-diagnostic clinical tasks that will be delivered in multiple languages.


Research

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A new study finds that AI models beat PhD-level virologists in solving complex wet lab problems, scoring 44% versus the experts’ 22%. While the findings offer hope for advancing infectious disease control, they also raise alarms about AI’s potential use to develop bioweapons.

Stanford Health Care researchers find that endocrinologists view AI-generated draft responses to patient portal messages as helpful, but see tools that use patient data, such as for triage, as risky. AI was rated most useful for administrative tasks like writing authorization letters and patient education, with the greatest potential use being the management of patient scheduling.


Other

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A Spain-based Microsoft engineer who was frustrated by repeated misdiagnoses of his son’s rare condition develops DxGPT, an AI tool that analyzes user-reported symptoms to suggest possible diagnoses. Access is free.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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Comments Off on Healthcare AI News 4/23/25

Morning Headlines 4/23/25

April 22, 2025 Headlines Comments Off on Morning Headlines 4/23/25

RFK Jr.’s autism study to amass medical records of many Americans

NIH is aggregating data from insurance claims, the VA, Indian Health Service, pharmacy chains, and even wearables to support the HHS-mandated autism research initiative launched by HHS Secretary Robert F. Kennedy Jr.

Reveleer Acquires Novillus to Expand Its AI-Powered Clinical Intelligence and Quality Solutions

Value-based care workflow automation vendor Reveleer acquires Novillus, which offers provider engagement and care gap management software to payers.

Lena Health Closes Oversubscribed $2M Seed Round to Transform Healthcare Coordination with AI

Lena Health, an AI care coordination startup affiliated with Texas Medical Center, raises $2 million in seed funding.

Ascertain Raises $10 Million in Series A Funding to Scale Agentic AI Platform

Automated case management software startup Ascertain raises $10 million in Series A funding.

Comments Off on Morning Headlines 4/23/25

News 4/23/25

April 22, 2025 News 9 Comments

Top News

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NIH is aggregating data from insurance claims, the VA, Indian Health Service, pharmacy chains, and even wearables to support the HHS-mandated autism research initiative that was launched by HHS Secretary Robert F. Kennedy Jr.

NIH will also create a disease registry to track Americans with autism. 

Kennedy has stated that HHS will determine the cause of autism by September.


Reader Comments

From Oingo Boingo: “Re: engagement. You said your site was tops in health tech media, but didn’t explain what that means.” The Black Book Research survey included these questions: (a) whether respondents had read anything on a given site in the past month, and (b) whether they spent more than 20 minutes there. Becker’s Health IT & CIO Report beat HIStalk on raw visits, but trailed badly on time spent on site, which I take to mean that they write a strong headline but less-strong content. One site that I assumed was a capable competitor turned out to be a non-factor, with 0% of respondents saying they had read it in the past month. HIStalk was also #1 in overall credibility and industry respect and also topped the category of providing unbiased and accurate information with a score of 9.9 on a 10 scale. As a lazy, part-time amateur, I’ll take it.


HIStalk Announcements and Requests

I visited a family member who was a patient in a small, university-affiliated hospital several times last week. Given that I’ve only spent one night in a hospital myself, and that was years ago, these were my technology observations:

  • The entire staff impressively used Stryker-owned Vocera’s communication for both clinical and administrative conversations, including in the patient rooms. I didn’t hear a single overhead page.
  • They used Epic’s secure messaging function to ask questions and coordinate care in real time to get answers quickly rather than promising to find out later.
  • Barcode verification was performed for just about everything.
  • Clinical information flowed spectacularly across care that included ED, procedures, and clinical team rounds.
  • The ability to order patient meals and guest trays via room service was very different than in my early hospital days.
  • The nurse made appointments for follow-visits and had prescriptions filled and delivered at discharge, all via Epic, I presume.

Dear people of the Internet: if your graph’s y-axis doesn’t start at zero, I assume that you’re trying to support a shaky opinion rather than presenting facts and I move on.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Brellium announces $16.7 million in Series A funding. The company offers automated chart auditing software to help providers maintain clinical and payer compliance.

Value-based care workflow automation vendor Reveleer acquires Novillus, which offers provider engagement and care gap management software to payers. Headquartered in California, Reveleer opened an operations hub in India last month.

Automated case management software startup Ascertain raises $10 million in Series A funding.

Patient experience software vendor Promptly acquires medical practice software from Patient Spectrum.


People

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MyMichigan Health promotes Pankaj Jandwani, MD, MMM to VP/CIO.

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Clearwater appoints Jeff Englander, MBA (New York University) executive advisor, business development.

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Adam Weinstein, MBA (Cityblock Health) joins Teladoc Health as chief product officer.


Announcements and Implementations

South Australia Health implements Altera Digital Health’s Sunrise EHR and patient administration system across all of its public hospitals. The contract for the $225 million project was signed in 2011.

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Emory University Hospital Midtown (GA) integrates AI-powered fall-prevention capabilities from VirtuSense Technologies with its virtual nursing service. Emory Healthcare plans to deploy the VSTOne technology across eight inpatient units this year.

University of California Health describes how its nurses are using AI.

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Adventist HealthCare rolls out Mednition’s Kate AI to several of its EDs to support and validate nurse decisions for high-risk and complex patients.

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A new KLAS report on ambulatory core solution mindshare finds that while functionality is the highest consideration factor, interoperability trails just behind, while usability is #3.


Government and Politics

A VA memo to regional directors stresses the need for clinicians who provide virtual consults to do so in private workspaces as they return to working in VA facilities in the coming weeks, per a mandatory return-to-office order that has left some providers concerned about working in open, call-center-like spaces. The memo doesn’t specify what providers should do if such spaces aren’t available. Meanwhile, the VA reports a 12% increase in veteran satisfaction with its virtual care services, particularly the VA Video Connect app.


Other

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The apparently popular “Acquired” podcast devotes a four-hour (!!) episode to the history of Epic. It doesn’t say much that you and I don’t already know about the company, but it’s aimed at generalists who won’t realize until the hosts finally say it that Epic has never acquired or been acquired and never will be, according to the policy of its board. I downloaded the audio into my AI tool to transcribe, saving me about 3:45 of that ridiculous runtime. I found only a few nuggets:

  • The hosts call Judy Faulkner the most successful female entrepreneur in history.
  • Judy’s mother was part of a group that won the Nobel Peace Prize. This is the only new fact that I learned.
  • Harvard Medical School Professor Warner Slack, MD sent Judy to Boston to learn how to run a business from Meditech’s Neil Pappalardo, who mentored her for three days. The hosts gave Meditech and Pappalardo a lot of props, but surprisingly didn’t mention InterSystems.
  • Hosts: “Epic basically never did hire any business people. It is essentially a big gigantic company of programmers, logicians, implementation people who could be programmers, who would think like programmers. That is the DNA of the company to this day.”
  • Epic won the Kaiser deal because Carl Dvorak knew that system architecture and performance was a big deal and pulled a team all-nighter to model it out in Excel using Kaiser’s data, which Cerner didn’t do. Kaiser wanted equity, so Cerner offered 10% of the company while Judy said no, that wouldn’t be good for Epic, its customers, or Kaiser.
  • [Hosts on the VA contract] “Talking to Epic customers and CIOs in the research, they are like down on their hands and knees, thankful that Epic did not win this deal. Because Cerner just got dragged so into the muck … your founder and your leader is passing away in the midst of this very complex process. After that, Cerner cycles through a whole bunch of different leaders over the next few years. Meanwhile, Epic, kind of unburdened by this DoD and VA shitshow for lack of a better word, just keeps winning deal after deal in the large system providers and in their own way.”

Sponsor Updates

  • AGS Health will exhibit at the 2025 ACDIS Conference May 4-7 in Orlando.
  • CereCore publishes a new case study titled “Better User Satisfaction, Valuable Focus and Confidence Restored with Knowledgeable IT Service Desk.”
  • A new Black Book Research survey finds that healthcare organizations are accelerating plans to shift from traditional revenue cycle outsourcing to AI-powered RCM platforms.
  • The “This Just In” podcast features Arcadia Chief Strategy Officer Aneesh Chopra.
  • Optimum Healthcare IT launches the first episode of its “Visionary Voices” podcast featuring guests from Northeast Georgia Health System.
  • Capital Rx will present at the Business Group on Health Annual Conference April 22-24 in Nashville.
  • Divurgent names Patricia Allvin (MLH Healthcare Consulting) senior director of client service.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Contact us.

Morning Headlines 4/22/25

April 21, 2025 Headlines Comments Off on Morning Headlines 4/22/25

Brellium Raises $16.7 Million to Build Healthcare’s AI-Powered Clinical Compliance Platform

Brellium, which offers AI-powered clinical and payer compliance software, announces $16.7 million in Series A funding.

Veteran satisfaction and trust in VA telehealth continues to rise

The VA sees a 12% increase in veteran satisfaction with its virtual care services, particularly the VA Video Connect app.

South Australia Becomes the First Jurisdiction in the Nation to Activate Sunrise EMR Statewide Across All Public Hospitals and Health Services, Including in the Regions

SA Health implements Altera Digital Health’s Sunrise EHR and patient administration system across 100 public hospitals.

Comments Off on Morning Headlines 4/22/25

Curbside Consult with Dr. Jayne 4/21/25

April 21, 2025 Dr. Jayne 1 Comment

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I’m doing a consulting gig in a different part of the country and was excited to get out and see a bit of the local color. Those colors trended towards red, white, and rosé, which for me typically lead to a low-key afternoon.

I was certainly glad to visit an area where the weather doesn’t seem to be out to get me with torrential rain, flooding, or tornadoes as I’ve experienced in my travels over the last year.

As I work in different parts of the US, I’m constantly aware of the differences in healthcare resources depending on where people live. I’ve worked in affluent areas where no one ever seems to be uninsured and I’ve worked in places where the majority of patients are uninsured or underinsured. You’ll find compassionate and committed physicians in both of those settings, but there are different skill sets needed depending on the makeup of your patient population.

Even when I’m working on strategic planning projects, I like to start from the ground up with a little bit of workflow observation and some stakeholder interviews. This week, I worked with an organization where it feels like the physicians are 80% social worker and only spend 20% of their efforts on what people would consider typical physician tasks. Every exam room had cheat sheets to help physicians know which social services organizations might be able to help their patients.

One of my first questions when analyzing their workflow was why those resources weren’t somehow captured electronically so that physicians could make them part of their discharge documentation as patients left the office. Although some physicians had incorporated some of the information into their personal documentation shortcuts, it sounded like there isn’t any appetite in the IT budget to spend time on things that aren’t considered critical to patient care, such as maintaining the medication formularies and order sets. The organization tightly controls access to EHR resources, so even if there were physicians or other clinicians who might be capable of building additional tools to better support clinicians and patients, they wouldn’t be allowed into the system anyway.

Given the size of the location and the patient mix where I was observing clinicians that day, I asked if the organization had considered embedding social workers or care navigators in the practice to assist with patients’ needs. Apparently they used to have a part-time nurse navigator in the practice, but the role was eliminated and the nurse was moved to a centralized location to help with phone triage.

One could make a theoretical argument that having someone in a role like that would pay for itself because it would free up the physicians to see more patients, but the reality is that the physicians already have full schedules and full patient panels. They are doing the extra work either on top of their clinical responsibilities or instead of them. They are already optimizing their coding and billing processes to document all the work they’re doing “coordinating care” for the patients, which is a good thing, but doesn’t create the opportunity to bring in more revenue unless there’s some way to adjust the payer mix.

I looked at a lot more factors, not only in this location, but in several others. I found several areas in the EHR that could be optimized and others that needed significant work just to bring the existing content up to support the current standard of care. As an example, it didn’t look like the immunizations or health maintenance portions of the system had been kept current with changes to guidelines over the last year.

That lack of regular EHR maintenance was creating additional work for both physicians and clinical support staff. Knowing the system in question, fixing it all would probably be less than 10 hours of analyst time if you include requirements writing, approvals, build, testing, and implementation. The physicians I spoke with didn’t know if anyone had opened a ticket with the help desk to request the updates, and the EHR team had such a backlog of requests that they didn’t know if they had the respective requests on file.

After a lot of back and forth trying to sort it out, several things were clear to me:

  • There was no proactive process to monitor for guideline changes and ensure they made it into the EHR in a timely fashion. This is important when there are major changes and there hasn’t been time for EHR vendors to get them into an update release.
  • The organization was woefully behind on taking their vendor-recommended updates, as I knew a couple of the issues had been fixed in patches that weren’t terribly recent.
  • There was a disconnect in the ability of the IT team to know whether the system was really working for its users or not.

As I often see in consulting engagements, researching each issue led to other issues. We found many more opportunities for changes that would benefit both physicians and patients.

As I returned to the hotel each night, I had a little bit of consulting whiplash, which happens when you’re working with one client during the day, finishing up projects for other clients in the evening, and reflecting on the stark differences between the projects.

The evening project on one of those days was for a client that is definitely more on the resource-rich end of the spectrum. They hired me to work on some custom content for a particular disease process where they’re trying to improve their clinical quality scores by a very small percentage. Their clinicians are not only using the most updated EHR content available, but also have access to human scribes at some locations as well as ambient documentation solutions nearly everywhere else. Clinics have health coaches and others to support some of the same processes that I had seen physicians doing during the day.

Those of us who have worked on population health projects know how significant your ZIP code can be as far as predicting your health status. This week brought it home to me in a way that it hasn’t done in several years.

These kinds of disparities aren’t something you can solve by throwing AI at them, although AI can help illustrate the nature of the problem more quickly than manually crunching the numbers. I’m going to have to think creatively about the strategic planning project I’m working on for my daytime client, although it’s going to be one of the trickier engagements I’ve done in a while. On days like this I wish I could find a magic lamp with which I could make three wishes to improve the healthcare system. Instead, I’ll have to come up with some incremental changes that can be done quickly and on the cheap while we formulate a strategy for the larger issues.

What are the major challenges facing your organization this year? If you could make three wishes, what would they be? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 4/21/25

April 20, 2025 Headlines Comments Off on Morning Headlines 4/21/25

CISA Releases Guidance on Credential Risks Associated with Potential Legacy Oracle Cloud Compromise

A Cybersecurity & Infrastructure Security Agency advisory recommends that users of the legacy Oracle cloud environment take several precautionary actions following a recent breach that exposed user credentials.

Sky Lakes Medical Center to lay-off 70 employees in June; A.I. Partnership

Sky Lakes Medical Center (OR) will lay off 70 employees, most of them in patient financial services and coding, due to the implementation of IKS Health technology that includes ambient documentation.

Trellis Health Emerges From Stealth With $1.8M Pre-Seed Funding to Provide Women With Unrivaled Access to Health Data

Digital maternal healthcare startup Trellis Health launches with $1.8 million in pre-seed funding.

Leidos invests $10 million in AI disease detection with University of Pittsburgh

Leidos will invest $10 million over five years in a partnership with University of Pittsburgh to develop AI-powered digital pathology tools for early disease detection.

Comments Off on Morning Headlines 4/21/25

Monday Morning Update 4/21/25

April 20, 2025 News 1 Comment

Top News

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A Cybersecurity & Infrastructure Security Agency advisory recommends that users of the legacy Oracle cloud environment take several precautionary actions following a recent breach that exposed user credentials.

A hacker has claimed to have exfiltrated 6 million records that could affect 140,000 Oracle Cloud tenants. Security researchers believe that the claim is accurate, although Oracle continues to deny that information was exposed.


HIStalk Announcements and Requests

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Company trust apparently erodes when its leadership’s designer footwear has rarely trod the uncarpeted parts of the hospital.

New poll to your right or here: What’s the hardest lesson you’ve learned in your health tech career? Add a comment if your favorite wasn’t listed. Mine would be that it doesn’t matter that you work for a great company if your boss is a challenge.


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Thanks to industry veteran Doug Brown of Black Book Research for designing and conducting an excellent industry survey about HIStalk’s position among health tech media sources, as requested by some of my sponsors. Lorre sent him basic information and he was off to the races with a well-designed study methodology and sample size. The results intrigued him so much that he ran a second survey that covered general trust in health tech media. I’ll post a summary later, but some points are:

  • HIStalk was #1 in Trust Index Rankings among all health tech media.
  • HIStalk was #1 in engagement and influence. Some of the sources that seem popular or that are run by big corporations actually scored 0% or 1% in engagement (i.e., despite appearances, nobody’s paying attention).
  • Respondents are fed up with media sources that run vendor-sponsored material without disclosing their paid relationships (it would be tacky of me to list the bottom finishers in this category, but you can take a guess). 
  • The poll’s summary, which I’m shamelessly bragging about, is this: “HIStalk stands out for its influence, independence, and continued relevance to the decision-makers shaping the future of health IT … influencing perception, credibility, and market momentum at the highest levels.”

Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Sales

  • NHS Greater Glasgow and Clyde taps Doccla to power a 1,000-bed virtual hospital as part of its hospital-at-home rollout in Scotland.

Announcements and Implementations

Leidos will invest $10 million over five years in a partnership with University of Pittsburgh to develop AI-powered digital pathology tools for early disease detection.

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Sky Lakes Medical Center (OR) will lay off 70 employees, most of them in patient financial services and coding, due to the implementation of IKS Health technology that includes ambient documentation.

UK regulators approve the use of robotic surgery for 11 procedure types in NHS specialty centers, hoping to trim patient backlogs and streamline care.


Government and Politics

FDA will phase out animal testing for drugs and move to AI-based models.


Privacy and Security

A misconfigured database that is owned by Scotland-based healthcare staffing software vendor Logezy exposes 8 million records, including ID documents, work authorizations, certificates, timesheets, user photos, and electronic signatures.


Other

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LinkedIn co-founder Reid Hoffman says that ChatGPT diagnosed and resolved his persistent jaw-clicking in one minute, a problem that specialists hadn’t been able to fix in over five years. He credits the chatbot with recommending a simple mouth-opening technique that realigned his jaw. Hoffman disputed a reader’s comment that doctors must hate ChatGPT: “If implemented correctly, AI could help doctors diagnose individual patients faster, do less paperwork, and see more patients in a day.”


Sponsor Updates

  • Black Book Research’s survey of UK healthcare leaders dives into the potential impact of NHS restructuring on digital health planning.
  • Nordic releases a new “Designing for Health” podcast episode titled “Interview with Resa Lewiss, MD.”
  • Praia Health and Abundant Health Acquisition partner to deliver the first end-to-end, personalized consumer experience for healthcare systems.
  • Visage Imaging will exhibit at SIIM 2025 May 21-23 in Portland, OR.
  • Vyne Medical will sponsor and exhibit at NAHAM’s annual conference April 30-May 3 in Phoenix.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Contact us.

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