The rolling adoption and then abandonment of car software by car manufacturers, eventually led to a different tech idea. They…
News 8/22/25
Top News
Epic CEO Judy Faulkner tells UGM attendees that the company has 200 AI features in development.
It is a testing a much-anticipated AI charting tool that it developed with Microsoft’s Dragon technology.
Epic is also studying the use of AI to mine its Cosmos research database.
Oracle Health was reportedly in attendance.
Sponsored Events and Resources
Instant Access Webinar: “Healthcare Data Strategies: Retire, Retain, and Ready for AI.” Sponsor: Triyam, an Access Company. Presenters: Sudhakar Mohanraj, founder and CTO, Triyam; Benjamin Cassity, director of research and strategy, KLAS; Jamie Greenstein, senior marketing manager, Access. The presenters deliver practical tactics to help IT leaders manage exploding data volumes — how to clean up legacy systems, craft smarter retention policies, and prepare historical data for analytics and AI.
Contact Lorre to have your resource listed.
Acquisitions, Funding, Business, and Stock
Healthcare technology services and consulting firm CitiusTech acquires Health Data Movers, which offers data and application services.
Healthcare investor and services provider HGM Limited acquires coding solutions vendor Aideo Technologies.
Availity will triple headcount at its technical center in India by the end of 2026.
AliseAI, which offers conversational AI agents for housing and medical practices, raises $250 million in a Series E funding round.
A former Emory Healthcare finance employee files a proposed class action lawsuit, alleging that the health system violated the WARN Act by terminating 540 finance employees without giving them the required 60 days’ notice. Emory says it outsourced 232 coding jobs on August 12. An HIStalk reader noted in a June 9 comment that Emory had recently parted ways with nearly all of its IT executives.
Sales
- Med Center Health will implement Epic.
- CHE Behavioral Health Services implements Inbox Health’s digital-first patient billing solution.
People
Kristin Weir (MacroHealth) joins Inovalon as SVP of product.
NeuroTrax hires Robert Pepper, MBA (Medicept) as CEO.
Announcements and Implementations
HL7 publishes version 1.0.0 of “Patient Request for Corrections Implementation Guide,” which supports the patient’s right under HIPAA and GDPR to ask that their medical records be corrected.
Behavioral health documentation technology vendor Eleos launches the OBBBA (One Big Beautiful Bill Act) AI scanner, an AI scribing tool that detects events that could trigger a reduction in a patient’s Medicaid coverage due to new federal restrictions.
A new KLAS report summarizes the experience of former Cerner customers three years Oracle’s acquisition:
- Oracle Health has made big promises that have had minimal customer impact.
- Company communication and partnership activity have declined.
- The company has lost 57 health system customers, 12 of them with over 1,000 beds, and new wins are increasingly rare.
- Half of the responding health systems say they wouldn’t buy the product again.
- Oracle’s AI work has raised interest, but customers still don’t understand the company’s roadmap.
- Customers are concerned that the company’s resources have been redirected to its federal work, the lack of integration between Fusion and Millennium, and the layoff of senior employees.
- A CIO summarizes what Oracle needs to do: “Oracle Health needs to deliver on four priorities. One is revenue cycle feature and functions. Second is a revised, modern consumer experience for our patients and their family members as they engage with us digitally. Third, we need to see them continue to invest in the core components of the EHR to modernize that. It has been years since they have fundamentally changed that. Fourth, they need to not screw up the move to OCI.”
Government and Politics
Australian physician and journalist Norman Swan, MBChB questions the country’s $1.3 billion My Health Record digital health record platform project: “So, $2 billion on a My Health Record that is still PDFs? It’s shameful. Is the universal medical record for the system, as well as the consumers, My Health Record? And if so, we’re in deep shit.” A government spokesperson responded that they hope to transition from PDFs to FHIR-based data capture in the next 12 months
Privacy and Security
The Department of Justice issues a subpoena demanding that Children’s Hospital of Philadelphia provide complete medical records for children for whom it provided gender-related treatments.
EHR vendor MDLand notifies 23,000 patients that a May 2025 ransomware attack exposed their information. The company says that data entries from April 1 to May 1, 2025 were irrecoverably deleted and clients will need to re-enter them. MDLand reported a breach in November 2024 that affected 63,000 people.
Pharma contract research organization Inotiv says in an SEC filing that an August 8 ransomware attack continues to disrupt its operations.
Other
Paging Dr. Jayne …
Sponsor Updates
- Capital Rx releases a new episode of “The Astonishing Healthcare Podcast” titled “How Fast is the Way Consumers Search for Care Evolving? Almost Beyond Comprehension, with Carrie Liken.”
- First Databank will present at the NCPDP August 2025 Work Group Meetings August 13 in Spokane, WA.
- Fortified Health Security releases the first episode of its new “Cyber Survivor” podcast titled “A Former FBI Agent’s Deep Dive into Digital Defense with Scott Augenbaum.”
- LiveData will sponsor the Kentucky Hospital Association’s Mid-South Critical Access & Rural Hospital Conference August 20-22 in Louisville.
- Meditech announces that it is committed to the pledge to implement the CMS Interoperability Framework and enable the participation of its provider customers in CMS Aligned Networks.
- Navina will present at the AMGA Fall Council + AI Summit September 9-11 in Nashville.
Blog Posts
- 4 Areas Where a CFO-CIO Partnership is a Strategic Imperative in Healthcare (CereCore)
- From Paperwork to Profit: How School Districts Get Paid with Medicaid Billing (Findhelp)
- Beyond the Call: How AI Task Automation Boosts Agent Productivity (Five9)
- Real EHR Service Desk Support Comes From Partners, Not Just Providers. (HCTec)
- Performing Comprehensive Root Cause Analysis for EHR Speed & Reliability (Goliath Technologies)
- A comprehensive guide to thriving in the MIPS Cost category for emergency medicine: Subgroups, risk adjustment, and strategic action for success (Healthmonix)
- Bridging Intelligence and Impact: Why UI Design Is Critical for Healthcare AI (Impact Advisors)
Contacts
Mr. H, Lorre, Jenn, Dr. Jayne.
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Sponsorship information.
Contact us.
It is brave for Oracle Health to declare so publicly that their offerings are unreliable, fragmented, and outdated. As is most always the case, once there is acceptance that there is a problem, recovery can begin…
With so much uncertainty about the future direction of Oracle, it’s really encouraging to see the company is committed to their strategy of ‘driving customers to Epic’ over UGM…
I note the following study, “The GenAI Divide”, from MIT.
Although financially focused, I believe the foundations of those financial numbers point to a conclusion that AI is a feature of a product and not the product itself. It likely isn’t even a central feature (though it may be marketed as such).
What were the findings? For 95% of companies studied, AI implementations led to little or no revenue growth. The study size was robust at 300 companies.
This makes sense to me. In healthcare, the availability of the EHR gives us both a source and a destination for large amounts of data. AI functions help us leverage that data. Meanwhile, an AI without data is merely a fancy chatbot.
Study available here,
https://docs.google.com/forms/d/e/1FAIpQLSc8rU8OpQWU44gYDeZyINUZjBFwu–1uTbxixK_PRSVrfaH8Q/viewform
Signup required.