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June 8, 2023 News 3 Comments

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Primary and urgent care chain Carbon Health launches hands-free, AI-powered EHR charting across all of its clinics and providers.

Audio recordings of patient visits are analyzed with AWS Medical Transcribe, then processed with GPT-4 to generate an EHR-ready notes document. The company say that chart completion time is reduced from 16 minutes to four.


Carbon Health  is reviewing options to license the technology. It cut 200 jobs and ended several key initiatives in January 2023, shortly after opening conversations about licensing its EHR and days before announcing a $100 million Series D funding round led by CVS Health Ventures.

Reader Comments

From CTDeveloper: “Re: [company name omitted]. Fired 450 employees over the last three weeks. Was acquired by a private equity firm last year.” I’ve left off the company’s name while waiting on a response to my inquiry. The company and most of its employees are based in India.


None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present or promote your own.

Acquisitions, Funding, Business, and Stock

Wolters Kluwer Health acquires Invistics, which offers AI-enabled software to detect drug diversion in hospitals and ambulatory surgery centers.

Carta Healthcare, which offers registry data abstraction and analytics, closes a $25 million Series B funding round.


  • Curana Health, which offers primary and post-acute care to senior living communities, chooses Netsmart’s CareFabric for consumer engagement, value-based care, and management of high-risk populations.



William Crawford, MS, MBA (Medically Home) joins Newfire Global Partners as CTO.

Announcements and Implementations

HIMSS will move its global headquarters to Rotterdam, Netherlands this summer, after which its Chicago facility will be known as its Americas headquarters. HIMSS first announced the opening in September 2022.

A new KLAS report on clinical communication platform adoption finds that PerfectServe Telmediq and Stryker Vocera are closest to having comprehensive deployments that address customer strategies.


Epic will build a campus in Bristol, England to house its 350 employees there along with others in the UK.

University of Pennsylvania receives a $10 million gift to establish a fund for student healthcare entrepreneurship.

Bankrupt weight loss center operator Jenny Craig will sell its Australia and New Zealand online business to Eucalyptus, which sells medical products online for weight and hair loss, erective dysfunction, menopause, fertility, and skincare. The Royal Australian College of General Practitioners has raised concerns that Eucalyptus may be illegally advertising drugs directly to consumers and allowing its doctors issue prescriptions from questionnaires rather than real-time consultations as the law requires.

Mayo Clinic will use Google’s low-code Enterprise Search in Generative AI App Builder to combine Google search with generative AI to provide information to clinicians and employees.

Government and Politics

The VA’s Northwest regional director says that Mann-Grandstaff VA Medical Center won’t be required to reduce staffing or services to address its expected $35 million budget shortfall that was mostly caused by its problematic implementation of Oracle Cerner.

Sponsor Updates

  • Lumeon publishes an infographic titled “Healthcare Is in Crisis: Is It About to Get Much Worse?”
  • HFMA awards Premier’s Pinc AI InflowHealth solution its Peer Reviewed by HFMA designation.
  • Care.ai’s Smart Care Facility platform integrates with Samsung’s healthcare-grade display.
  • Divurgent releases a new episode of The Vurge Podcast, “Using Data in HIT.”
  • Nordic publishes a new episode of DocTalk titled “An asset-based approach to health IT.”

Blog Posts

The following HIStalk Sponsors achieve top user ratings in Black Book’s analysis of financial and RCM solutions:

  • Optum – chargemaster and price transparency solutions.
  • AdvancedMD – end-to-end RCM outsourcing, small physician practices.
  • AGS Health – end-to-end RCM outsourcing, hospitals under 100 beds.
  • Rhapsody – enterprise master patient identifier solution.
  • Meditech – patient accounting, community hospital.
  • Upfront Healthcare – patient communications and financial RCM satisfaction solutions.
  • VisiQuate – revenue analytics solutions.
  • Waystar – inpatient claims management systems; end-to-end RCM software and technology, large hospitals and medical centers 250+ beds; end-to-end RCM software, large hospital chains, systems, corporations, IDNs; end-to-end RCM software, small to mid-size hospital chains, systems, corporations, IDNs; patient payment technology.


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Currently there are "3 comments" on this Article:

  1. Re: …AI-powered EHR charting across all of its clinics and providers

    And here I thought using ‘cut/paste’ for charting was a no-no for routine, negative, or normal results? I guess AI will be far more creative in its composition!

    • Copy paste isn’t by itself bad. What you definitely want to avoid is “copy forward.” If I compose my note in MS Word and paste into the chart note, it’s acceptable. On the other hand, if I copy the verbatim history of present illness (HPI) into my notes to save time, I’m in putting myself in legal jeopardy. I wonder how soon we’ll see case studies of patient harm resulting from the so called AI “assistance” — perhaps by hallucinating details it doesn’t know and that a provider didn’t ultimately fact check

  2. Re: “If I compose my note in MS Word and paste into the chart note, it’s acceptable.”

    I don’t think anyone is talking about this when taking about “copy/paste” in medical records – it is synonymous with the “copy forward” activity, and that is inappropriate.

    That being said, composing a note in MS Word and pasting it in the chart can also have horrendous downstream issues, for example if invisible non-printable characters are carried over. I hope EHR system vendors prohibit this type of action in their notes.

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  1. Upvote for Living Colour. And I had lost track of them too, after their initial breakout success. "Cult of Personality"…

  2. The part that Gurley totally missed, and I as many others lived thru it, was that in the early 2000's…

  3. Does use of the "cloud" infrastructure mean that Oracle's newly transformative platform will be vaporware like many of Cerner's previously…

  4. To Code Spewer (above): 100% agree re CASE tool hype/hope, and long known - sadly ignored by IT - reality…

  5. Four points - 1. Is an "Epic" possible in today's regulatory world? 2. How many EHRs were there in 2009?…

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