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November 18, 2021 News 5 Comments

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Healthcare payment options platform vendor PayZen raises $15 million in a Series A round.

Reader Comments

From Clicker: “Re: clicks. You have said you track certain clicks on the site. I’m wondering which had the highest numbers.” I usually count clicks for announcement of a new sponsor, a webinar, or anything for which I’m trying to gauge reader interest for future coverage. The most-clicked items (3,000 to 4,000 clicks each) were new sponsor announcements (which make up the top five spots), webinars (six), top-of-page banner clicks (two), and an interview (one). The question made me wonder about our webinar recordings, where I found that the one Frank Poggio and the late Vince Ciotti did in 2014 about Cerner acquiring Siemens Health Services has drawn 8,700 views, including one from me today as I enjoyed hearing Vince’s voice again.

HIStalk Announcements and Requests

HIMSS22 starts in 116 days. Early bird in-person pricing of $895 is good until January 10. I’m still waffling on whether it’s worth my time and money to attend, so I haven’t registered or booked a place to stay. You?


None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present your own.

Acquisitions, Funding, Business, and Stock


Aptihealth, which matches health plan and health system customers with behavioral health providers, raises $50 million in a Series B funding round.


MedArrive, which offers at-home care from licensed professionals such as paramedics as an adjunct to virtual visits, raises $25 million in Series A funding. Co-founder and CEO Dan Trigub spent short stints at Uber Health and Lyft before starting the company last year.

Precision medicine vendor Tempus announces that eight institutions are live on integration with Epic’s genomics module, which embeds Tempus test ordering and genomic data delivery into existing clinical workflows. The companies say that integration timelines will be reduced from months to weeks in 2022.

CVS will close 900 of its stores over the next three years, nearly 10% of its total, as online shopping has reduced customer demand for near-home convenience and the additional of in-store health services creates new demands for layout and location.


Teladoc’s investor day presentation predicts that consumers will expect virtual-first encounters whose quality equals in-person ones and that offer them a variety of coordinated care services. The company says it has evolved from fee-for-service video visits and will become a partner with its customers in offering whole-person care at under value- and risk-based arrangements. It says it will be “the first place consumers turn to for all healthcare needs” for “whole-person care that is personalized, convenient, and connected.” TDOC shares dropped 8% on the day and have shed 25% in the past 12 months, with the company’s market value being $20 billion versus the $18.5 billion in cash it paid to acquire Livongo in late October 2020.


  • Northeastern Center (IN) chooses the SmartCare EHR of Streamline Healthcare Solutions.
  • Luminis Health (MD) will implement Cedar’s post-visit patient engagement and payment platform, integrated with Epic.



Ochsner Health hires Denise Basow, MD (Wolters Kluwer)  as its first chief digital officer. She has been president and CEO of Wolters Kluwer’s clinical effectiveness business unit for six years and was previously with UpToDate, which was acquired by Wolters Kluwer Health in 2008, since 1996.

Announcements and Implementations

The UK’s NHS chooses 46 companies to provide digital document services and related hardware and software. Among those named for the nearly $7 billion program are Nuance, Conduent, Hyland, and 3M MModal.

A HIMSS report estimates that the federal government will need to spend $30 billion to modernize federal, state, local, and tribal public health reporting and data systems, recommending that Congress provide a minimum of $1.57 billion per year for technology and workforce development. The funding would support electronic case reporting and contact tracing, laboratory information management systems, syndromic surveillance, electronic vital records (births and deaths), a national notifiable disease surveillance system, analytics and visualization staffing, creating incentives for provider data exchange.

HIMSS creates a certification program in digital health transformation strategy, with CPDHTS joining its existing offerings CPHIMS and CAHIMS. Cost ranges from $1,099 to $1,399, while the two-year renewal requires 45 clock hours of continuing education and a payment of $299 or $399.

A review of the de-identified Cerner EHR records of 490,000 COVID-19 patients finds that the use of SSRI antidepressants was associated with a 28% lower relative risk of death.

Three entrepreneurs, including Ricky Caplin (The HCI Group), form The Aurora Forge, which will grow seed-state healthcare and government technology companies and donate the majority of its profits to charity. Several health system CIOs are among its advisors.

Government and Politics

The US Coast Guard finishes its deployment of Cerner as part of the DoD’s MHS Genesis project.


A retiree from Vietnam who was stranded in the US for 18 months because of the pandemic is stuck with a $38,000 emergency glaucoma surgery bill even though the daughter he was visiting had bought him traveler’s medical insurance that had preauthorized the procedure. The insurer declined to pay, saying that his condition was pre-existing even though it hadn’t been previously diagnosed. His only income is a $260 per month pension. The man’s daughter, who had bought him plane tickets home on 14 flights that were eventually cancelled, may be on the hook to pay his bill even though he was finally able to return home because of California’s filial responsibility laws.

In Canada, Halifax family physician Ajantha Jayabarathan, MD wins a family medicine “Big Ideas” contest for her GIS-powered Health Geo-View, which allows virtual visit doctors to visualize the patient’s neighborhood for socioeconomic information, proximity to health services, and environmental risk factors.

Sponsor Updates

  • Olive offers its customers the ability to leverage DARVIS solutions including rapid hygiene check, bed logistics, medical inventory, and sterile equipment completeness.
  • LexisNexis Risk Solutions will work with secure data collaboration company Karlsgate to develop a secure identity resolution platform for the healthcare market.
  • Everbridge introduces the next generation of its Travel Risk Management Solution for business, healthcare, and government customers.
  • Lumeon’s Remote Home Monitoring solution earns Gold in the 2021 EHealthcare Leadership Awards in the Best Business Process Improvement Products category.
  • Magnolia Regional Health Center (MS) adds Prelude Software’s PayPilot to its Meditech Expanse EHR to save time and increase revenue.
  • CareSignal publishes a case study titled “Utilizing Deviceless Remote Monitoring Within a Medicaid Managed Care Plan to Identify Rising Risk for Early Intervention with Promising Results.”

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Currently there are "5 comments" on this Article:

  1. RE: “CVS will close 900 of its stores over the next three years, nearly 10% of its total, as online shopping has reduced customer demand for near-home convenience and the addition of in-store health services creates new demands for layout and location.”

    I couldn’t help but wonder if the reduced customer demand might also be due to their prices which are often nearly 25-30% higher than comparable stores! My local CVS has been abysmal during Covid as far as adherence to correct masking mandates. If they choose my home town to close a CVS, I won’t miss them!

  2. Just to be clear, Teladoc paid almost no cash for Livongo — about $11 cash a share which was then valued at $150. The rest was in stock. Still a great sale by Glen Tullman but there’s doubtless an alternative universe where the two companies are going after each other, with one paying up to build out a chronic care management operation and the other building a telehealth service

    • Teledoc also suffers from significant gaps in functionality. When Microsoft Teams works better and has more useful features for telehealth than a highly hyped telehealth specific software product, they might want to think about upping their game or the share price in their alternate universe will continue its decline….

  3. Mr. H,
    Thanks for the mention. Brought back memories of Vince and how he really liked doing those vendor give and takes. I’m certain he’ll come back and do another with me when Cerner buys Epic, or that is, Epic buys Cerner…RIP Vince..

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  1. Unfortunately, I can't disagree with anything you wrote. It is important that they get this right for so many reasons,…

  2. Going out on a limb here. Wouldn't Oracle's (apparent) interoperability strategy, have a better chance of success, than the VA's?…

  3. Dr Jayne is noticing one of the more egregious but trivial instance of bad behavior by allegedly non-profit organizations. I…

  4. To expand on this a bit. The Vista data are unique to Vista, there are 16(?) different VISN (grouped systems)…

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