Re: A chief health AI transformation officer (CHAITO) I predict a position evolution along the following lines. "We have too…
News 3/4/26
Top News
Findhelp secures $250 million in new funding.
The company’s consumer-facing connected safety net,, which does not require users to register, facilitates referrals to community-based services for critical needs such as food, housing, utility assistance, and transportation
Reader Comments
From NewMexicoFNP: “Re: Rehoboth McKinley Christian Health Care Services. CEO Wayne Gillis describes on LinkedIn how his hospital’s labor costs increased by $400,000 per month after its Epic go-live, He blames inefficient workflow design and governance decisions that were made during implementation. His team identified five major drivers of waste — duplicate documentation, excessive inbox alerts, unused order sets, inefficient medication reconciliation steps, and time-consuming chart navigation. They eliminated redundant configurations, reduced alert noise, streamlined order sets and med rec clicks, and improved chart access to reclaim $287,000 per month in labor costs, modestly above their pre-implementation baseline.” His most interesting point is that the changes they made to save $3.4 million per year involved undoing “best practice” recommendations.
From Harlan: “Re: FDA breakthrough designation for AI tools. There are no measurable endpoints in adaptive AI that learns from interactions, so what is being validated, the model, the training, or the company’s governance process? Post-market monitoring and version control will matter more than pre-market review. It doesn’t do any good to certify a snapshot that is deployed as a moving target.”
Sponsored Events and Resources
Publication: HIStalk’s Guide to HIMSS26 lists the activities of sponsors at the conference.
Contact Lorre to have your resource listed.
Acquisitions, Funding, Business, and Stock
KeyCare, an Epic-based virtual care company, raises $27.4 million in funding. The company will use the proceeds to expand its AI capabilities and to continue scaling its platform.
Bloomberg reports that Oracle Health EVP Sanga Viswanathan and SVP Suhas Uliyar are leaving the company, although its sources seem to be anonymous Reddit posts. Some of those Reddit posts also claim that SVP/Chief Health Officer Bharat Sutariya, MD, MS has left. Bloomberg notes that SVPs Quais Taraki, Ofer Michael, and Max Romanenko departed the company recently.
Q-rounds, which offers an app that notifies patients, nurses, and family members of the status of clinician bedside rounds, announces $1.8 million in funding. The company launched in 2018 in partnership with the University of Minnesota and M Health Fairview.
Arrive Health and DoseSpot combine to create Interra Health, which offers software to support prescribing for providers and patients. Bain Capital Tech Opportunities serves as the majority owner of the new company. DoseSpot CEO Josh Weiner becomes CEO of Interra, while Arrive Health CEO Kyle Kiser becomes a board member and senior advisor.
Sales
- The Allina Health Minneapolis Heart Institute selects Innovaccer’s Story Health virtual specialty care and patient monitoring platform.
- Ardent Health will implement Hellocare.ai’s AI-assisted virtual nursing, telehealth, and virtual patient safety monitoring modules.
People
Wolters Kluwer promotes Stacey Caywood, MBA to CEO and executive board chair.
John Nicolosi, PharmD (LucyRx) joins Judi Health as chief administrative officer.
Clear promotes David Bardan. MBA to SVP/GM/head of healthcare and gov tech.
Announcements and Implementations
Healthcare service desk operator Ellit Groups implements Talkdesk’s Healthcare Experience Cloud.
CoxHealth (MO) goes live on Epic.
Starkey Ranch ER & Hospital (FL) implements Juno Health’s EHR.
No-code business application development platform vendor Knack launches Knack Health, a platform for creating internal tools, patient-facing forms, and operational workflows.
Government and Politics
The VA will expand its use of ambient scribe technology, developed by Knowtex and Abridge, from 10 pilot sites to 130 medical centers, with assistance from software and AI development companies Rise8 and Thoughtworks.
The FDA grants breakthrough device designation to RecovryAI’s physician-prescribed post-operative recovery Virtual Care Assistants.
Privacy and Security
CancerX and Clearwater launch the CancerX Cybersecurity Mark program to ensure that oncology-related technologies meet enterprise-grade security standards before they are deployed within health systems.
Other
Lee Health (FL) CEO Larry Antonucci, MD, MBA details the health system’s efforts to unify its treatment plans for sickle cell patients, including the creation of a sickle cell patient registry and personalized sickle cell action plans that are embedded in its EHR. The tools support 400 patients.
A VA study of 12,000 patients with chronic kidney disease finds that those whose care was managed virtually by a nephrologist had a 15% lower mortality rate than those whose care was managed solely by a primary care provider. The same set of patients also exhibited significantly higher rates of medication adherence.
Sponsor Updates
- VectorCare launches its Open API 2.0 and an integration with Bambi, which offers software for non-emergency medical transportation.
- First Databank connects its FDB Vela EPrescribing Network with Photon’s digital prescription marketplace.
- CereCore offers “The Buyer’s Guide to IT Managed Services: Your Guide to Smarter Healthcare IT Decisions.”
- Philips Capsule launches its Device Driver Interface Library to verify compatibility of devices with its medical device integration solutions.
- CloudWave appoints Brian Lamberger as general manager of cybersecurity solutions.
Blog Posts
- Preventing Denials by Navigating the Complexities of Notice of Admission (NOA) (AGS Health)
- The human side of AI: How small steps can empower, not replace (Altera Digital Health)
- Care management software: Overview and 10 options for 2026 (Arcadia)
- Top Occupational Medicine EHR Software in 2026 (Bizmatics)
- The Mechanics of Medication Management: Conversations at ViVE (DrFirst)
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Today’s post contains the phoenixes rising from the ashes of the post COVID telehealth era.
There’s two things that destroy the telehealth urgent care market. First, provider labor cost is essentially fixed due to gov regulation. There’s a series of strategies that can help utilize providers more, but every firm quickly discovers and implements them. Second, patient acquisition cost destroys the rest of the margin. Marketing is not cheap. Keycare gets the health system to do the customer acquisition for them. Teladoc gets the insurance company to do the customer acquisition for them. The only other models (MSK, GLP-1, etc.) will all be driven into the ground by competition.
I also think the something like the Hellocare model will work, where some combination of hardware + automation + AI + remote human intervention will be able to offload tasks from health system workers. The actual challenges there are all related to customer implementation, which I’m less familiar with.
Most of the Oracle Health departures are Oracle-originated staff (many from OCI). The actual Cerner-centric team that truly ‘get’ healthcare and know how everything is cobbled together are long gone from prior staff reductions.
Interestingly, Rehoboth McKinley Christian Health Care Services appears to use a Cerner/Oracle patient portal. So is this story 18 months out of date and related to his former employer?
The link to Wayne Gillis’ post doesn’t seem to work, though I did find it through searching directly in LinkedIn. Something seems strange to me about the narrative. Rehoboth’s public website links to a non-MyChart patient portal. Epic’s public list of customer FHIR endpoints doesn’t list them. Are they even an Epic customer?
Wayne Gillis’ LinkedIn post. Neither Rehoboth McKinley or Great Falls Clinic is on Epic. Did he miss a workplace on his LinkedIn experience? What org did he bring Epic live at 18 months ago?
Looking at the comments in that LinkedIn post, even EPIC doesn’t know which org he worked for. Is this story even real?
I initially questioned the profile’s authenticity because all of the headshots in the profile are clearly generated or enhanced by AI and the writing style is AI-familiar. Additionally, the profile pictures have been stylized nearly beyond recognition compared to the one on the executive bio page of his previous employer and in his live appearance in YouTube videos. Still, the profile was created in 2010 and the identity verified by Clear. He hasn’t responded to my email inquiry and I would guess not to Epic’s either since I am sure they are interested. LinkedIn profiles can be hijacked and all information changed, but this one seems pretty detailed. I’m puzzled.