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December 6, 2022 News 4 Comments

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Marshfield Clinic Health System (WI) lays off its 18-employee telehealth department and shuts down the service, citing system-wide financial challenges.

The health system launched the telehealth service in 2001.

Primary care staff will take over the team’s duties, with IT absorbing the technology functions that include several telehealth platforms.

The system has been transitioning from its 30 year-old homegrown Cattails EHR to Cerner over the last year. Marshfield Clinic said in its Q2 2022 report that the move to Cerner, in a project called One System EHR, has caused “greater disruption to reporting and revenue cycle billing and collections than anticipated and the realization of expected benefits from the system has been slower to materialize.”


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Acquisitions, Funding, Business, and Stock

Remote cardiac patient monitoring consulting and management company Rhythm Management Group acquires competitor Equis Consulting Group.

Carle Health (IL) will transition its Clinical and Business Intelligence team to employment with Health Catalyst, which will continue to provide it with analytical support through 2028.

Business Insider looks at the spectacular unraveling of startup health insurer Bright Health, which went public in June 2021 at a $11 billion valuation but now is worth $600 million as it has downsized to selling policies in just one state. Experts say the company priced its Affordable Care Act plans low to attract members in several markets, but couldn’t manage its costs and processed claims manually even though it bragged on being a technology company.

UnitedHealth Group expects to generate $360 billion in revenue in 2023 with EBITDA of $36 billion. The company expects its Optum businesses (Health for patient-centered care, Insight for technology and analytics, and Rx for pharmacy services) to generate $214 billion of the total.


  • Digital health platform developer Better selects Lyniate’s Rhapsody health data integration software.
  • Virtual care company Let’s Talk Interactive selects EHR integration capabilities from Redox.
  • Aesthetics practice software vendor Docovia will leverage Clearwater’s ClearAdvantage managed service for cybersecurity and compliance.



The Guthrie Clinic (NY) promotes Terri Couts, RN, MHA to SVP/chief digital officer.


SolutionHealth (NH) promotes Debra Dulac, RN, MBA to SVP/CIO.


Baker Tilly partner Travis Drouin will also lead its technology industry practice.


Herman Kalra, MBA (Orion Innovation) joins CTG as VP/chief people officer.


Juno Health, the commercial division of Document Storage Systems, hires Michael Bond, MBA (Allscripts) as VP of commercial sales.


NTT Data promotes Douglas Kelly, MBA to VP/federal healthcare practice lead.

Announcements and Implementations

University of California San Francisco Health and UCSF Dentistry announce they have become the first academic health system in the West to merge medical and dental records into one EHR.


Russell Medical Center AL) converts from Meditech Magic to Meditech as a Service with help from CareCloud’s MedSR division.


Mater Private Network in Ireland begins its Meditech Expanse implementation.

QGenda launches a mobile-first solution for nurse and staff workforce management.

Privacy and Security


CommonSpirit Health reports that some patient data, particularly of patients of Franciscan Health (WA), may have been compromised during a ransomware attack that forced its nationwide facilities to downtime procedures for nearly a month.

As AIIMS struggles to restore its IT systems after a November 23 cyberattack, reports begin to surface that the 2,200-bed health system in India hasn’t upgraded its computers and IT systems in 30 years. Government officials investigating the attack have reached out to E&Y to find out if its cybersecurity audit of AIIMS earlier this year found any vulnerabilities.

Sponsor Updates

  • Censinet adds former Mass General Brigham VP/CIO James Noga to its advisory board.
  • Net Health adds new predictive models to its PointRight Radar care management software to better identify patients at high risk for falls, pressure ulcers, mortality, and hospitalization.
  • Access publishes a new patient e-signature case study, “Northern Regional Hospital: Creating a Better Experience for Healthcare Workers and Patients.”
  • Nordic releases a new episode of its DocTalk series.
  • Agfa HealthCare receives the Cybersecurity Transparent Leader award from KLAS and Censinet.
  • Artera receives the 2022 CHIME Collaboration Award for its work with TrueCare to improve no-show rates, create greater access to care, and help patients gain control of when and how they like to communicate.
  • Azara Healthcare becomes an Accelerate Partner with Athenahealth through its Marketplace program.
  • Oracle Cerner customer Hamad Medical Corp. Qatar has built and equipped the dozens of clinics needed for the World Cup.
  • CereCore wins Best of Staffing Client and Best of Staffing Talent Awards from ClearlyRated.
  • ChartSpan names Saylor Zechman sales development representative.
  • CHIME offers support for the Healthcare Cybersecurity Act.
  • Wolters Kluwer Health publishes a new report, “The Path to Open Medicine: Driving Global Health Equity through Medical Research.”
  • Healthcare IT Leaders adds ERP, EHR, and AMS consulting expertise with five new executive director hires and promotions.

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Currently there are "4 comments" on this Article:

  1. Probably not a great way to make friends with your sponsors 🙂 but have you considered doing a year in review deathwatch for HIT companies similar to what Arstechnica does? Not sure they did one for 2022 though.


    This blog does a good job covering the rise and fall of new market entrants + long term players. Healthcare more than other industries seems to disproportionately attract loads of VC to bad ideas that end up flaming out fairly quickly. It would be nice to wrap it all up at the end of the year.

  2. Speaking of content ideas, with the 20th anniversary of HIStalk coming up, I think it would be fun to revisit/skewer the HISsies health IT buzzwords folks have voted on over the years!

  3. It was my understanding that Cattails was somewhere around 60 years old. Marshfield has an odd anti-Epic bias of long standing, guess its going to cost them.

    • No, more like 30 yrs. I can remember competing against them back then. But here’s one more example of a health provider and CIO thinking they developed the worlds best software, then deciding it’s so darn good we could sell it and make a fortune. After they make a few sales and have to support it they begin to realize it’s not the the gold mine they expected. Time to drop it and move on, and sell the small client base to a ‘real vendor’.
      If I could get a buck for every time that’s happened over the last 50 years…well you know the rest…

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  1. Good description of the problems with Microsoft Viva. I usually just say it's not helpful, obnoxious, and angering. Your description…

  2. The ongoing prevalance of "Grateful Patients" programs twists my head around. One one hand, it is wrought with ethical concerns…

  3. Maybe they should start by dropping guided weapns down the elevator shafts at Leidos?

  4. fwiw, Don's no charity

  5. It doesn't help that the corporations that profit the most have functionally zero restrictions on their ability to exercise "free…


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