Going to ask again about HealWell - they are on an acquisition tear and seem to be very AI-focused. Has…
Monday Morning Update 9/12/22
Top News
Former VA Secretary David Shulkin, MD says in an opinion piece that Congress should create a licensure compact program that would allow states to recognize each other’s medical licensees.
Shulkin says the process should work like the national driver license compact, where drivers obtain one license and can drive in any state as long as they follow that state’s regulations. That is different from telehealth laws, in which the patient’s location rather than the provider’s defines the licensure requirement.
Shulkin touts the VA’s success in relaxing geographic limits so that clinicians can be assigned to locations as needed and can perform home visits.
Jay Sanders, MD of The Global Telemedicine Group, notes in a LinkedIn comment that telemedicine is already a puzzling outlier – doctors can see any patient in person as long as that patient comes to their location, with telehealth being an electronic version of that same interaction. Also noted by other commenters, however, is that the similarly structured Nurse Licensure Compact has not been adopted by 11 states that still require their own specific licensing.
HIStalk Announcements and Requests
Poll respondents who were recently involved in a health IT purchase most often attribute the initial interest to references or company recommendations.
New poll to your right or here: Does your employer require most or all employees to be vaccinated against COVID-19? Reports suggest that some companies have rescinded their mandatory vaccination policies not because of new scientific knowledge, but because they were losing employees to competitors who didn’t make vaccination required.
Mrs. HIStalk’s (now-former) eye doctor practice was unyielding in its refusal to sell her a box of contact lenses to tide her over until their next-available appointment in November even though her prescription has never changed. A couple of minutes of Googling turned up several contact lens companies that let you do a quick-and-dirty (albeit questionably effective) online eye exam. She did a five-minute, $20 exam through 1800contacts standing in front of her computer, received a prescription PDF signed by a state-licensed ophthalmologist shortly afterward, and ordered contacts through Lens.com, which was cheaper and faster than her usual supplier Costco (not to mention that their online exam is on sale for $10, I now realize). An online exam isn’t worth much other than for verifying that refraction hasn’t changed, if even that, but I assume it fulfills a market need in which doctors generate short-term prescriptions without the ability to offer short-term appointments.
Thanks to the following companies that recently supported HIStalk. Click a logo for more information.
Webinars
September 22 (Thursday) 1 ET. “ICD-10-CM 2023 Updates and Regulatory Readiness.” Sponsor: Intelligent Medical Objects. Presenters: June Bronnert, MSHI, RHIA, marketing director, IMO; Julie Glasgow, MD, marketing manager, IMO. The yearly update to ICD-10-CM is almost here. Prepare your organization for a smooth transition, and avoid any negative impacts to your bottom line, with an in-depth look at the upcoming changes. Listen to IMO’s top coding professionals and thought leaders discuss the 2023 ICD-10-CM coding changes. This webinar will review additions, deletions, and other revisions to the ICD-10-CM code set and how to make sure you get properly reimbursed.
Previous webinars are on our YouTube channel. Contact Lorre to present your own.
Acquisitions, Funding, Business, and Stock
A study of private equity-acquired ambulatory surgery centers finds that unplanned hospital visits, cost, and encounter volume were no different afterward compared to ASCs that were not acquired.
The shutdown of Amazon Care will drive 159 Amazon layoffs in Washington, while another 236 will be let go from its medical provider Care Medical, according to company notifications to the state.
Health coaching and wellness app vendor Twill lays off 10% of its headcount, two months after changing its name from Happify Health.
Verily announces a $1 billion funding round led by Alphabet, the replacement of its CEO, and the resignation of its CFO. The company says it will use the funding proceeds to expand its work on precision health, including real-world evidence generation, healthcare data platforms, and research.
People
CommonSpirit Health promotes Jamie Trigg, MSITM to system VP of healthcare operating systems.
Optimum Healthcare IT hires Cheryl Abbott (Precision Talent Group) as VP of marketing.
John Curin (Burwood Group) joins Impact Advisors as VP.
Ascension hires Kristi Roe (Qualtrics) as VP of patient and consumer experience.
Nicole Bailey, PhD, MPH (Health Catalyst) joins Aetion as VP of real-world data.
Raintree hires Bill Sillar (Symplr) as VP of business development.
Announcements and Implementations
A UCSF-led survey of digital health companies and their experience with EHR integration finds that:
- About half rely partially or fully on proprietary APIs, with the remainder using mostly standards-based APIs.
- Two-thirds of the companies that use non-RESTful APIs or don’t use APIs at all say it’s because RESTful APIs don’t meet their business needs.
- The level of effort required to establish or maintain integration with EHRs doesn’t vary widely regardless of whether proprietary APIs, standards-based APIs, or third-party APIs are used.
- Use of FHIR was reported by 84% of the companies.
- EHR APIs were used for read access by 91% of respondents, 27% for update, 24% for write, and 7% for delete.
- Top-reported barriers to EHR integration via APIs were high fees, lack of realistic clinical testing data, lack of standards-based APIs, and lack of valuable data elements.
- Responding companies said that the federal policies that have most influenced integration progress are Cures Act API regulations, Cures Act information blocking regulations, and HL7 FHIR accelerators.
- UCSF is seeking to expand survey participation beyond the 104 companies that have responded of 704 that were identified as integrating with EHRs or payer systems. The survey is open.
- The preliminary survey results will be presented at the ONC Tech Forum on September 16.
The Oracle Cerner Health Conference will return as an in-person event October 17-19, also offering a virtual track to those who prefer to attend remotely.
A study finds that expanded use of telehealth during the pandemic did not increase the overall use of primary care services, suggesting that it is serving as an alternative to in-person encounters instead of adding costs.
Other
In England, hospitals of Manchester University NHS Foundation Trust report delays of 12 hours and more along with cancelled appointments as they go live on Epic in a project they have named Hive.
I received a PR pitch from investor-backed, Toronto-based veterinary telehealth service Vetster, which cites a study that found that the US needs 41,000 additional veterinarians by 2030 as existing practices are being overwhelmed by a pandemic-driven increase in pet ownership that has backed up appointments for up to five months and cause some vets to stop taking new patients. The company says its telehealth marketplace for non-urgent services improves access, increases veterinarian income, and frees up clinics and urgent care hospitals to focus on cases that require hands-on treatment. The company also offers prescription delivery in some areas.
Hospitals are sending unprofitable outpatient primary care patients to independent, non-profit “Health Center Program Look-Alikes” that they create themselves, which are paid higher rates by Medicare and Medicaid, are eligible to buy discounted drugs under the 340B program, and can qualify newly hired doctors for federal help with student debt. KHN says that 108 look-alike health centers are in operation, sometimes on hospital campuses and sometimes staffed fully by hospital employees, to make it easy to divert non-urgent cases away from the ED. Lee Health says the program reduced unnecessary ED visits by 20%.
Sponsor Updates
- Upfront Healthcare adds new features to its patient engagement and access platform related to content and patient experience, interoperability and integration, and provider experience and outcomes measurement.
- Sectra publishes a new case study, “One for all – native support for automated breast ultrasound in Sectra’s expanded breast imaging PACS.”
- Surescripts releases a new There’s a Better Way: Smart Talk on Healthcare and Technology Podcast, “Innovation, Please: What’s Next and What’s Needed in Specialty Therapy.”
- Vocera releases a new Caring Greatly Podcast, “Managing the Polarity of Changing the System Versus Personal Resilience – Cynda Rushton.”
- Optum is recognized as Best in Class in the Aite Matrix for Payment Integrity, Number 1 in the 2022 HFS Top 10 Report on IT/Business Services for Healthcare Provider, and a leader in Everest Group’s 2022 RCM Operations PEAK Matrix Assessment.
- Well Health shares a new case study, “UNC Health App Increases Patient Engagement Through Well Health and Gozio Partnership.
- West Monroe publishes a new healthcare communications client story, “Building a digital customer success platform drives a 75% increase in new customers.”
Blog Posts
- Six Challenges to Delivering Quality Healthcare (Wolters Kluwer Health)
- Nurses of Note Awards 2022: The Lead Advanced Practice Provider (PerfectServe)
- Lack of Standardized Data Collection Impedes Efforts to Advance Health Equity (Premier)
- The “Risk” of Value-Based Care (SyTrue)
- How Healthcare Technology Can Optimize Nursing Workflows (TigerConnect)
- The Importance of Mentorship in Private Practice (WebPT)
- ANCC’s Magnet Certification Journey: An Attractive Proposition (Part 2) (Zynx Health)
Contacts
Mr. H, Lorre, Jenn, Dr. Jayne.
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1800contacts?
Be careful a Seinfeld episode doesn’t occur
Mrs. H cannot receive medical treatment for her eyes because of a reputation for being a “difficult” patient ….
She definitely wasn’t happy with the eye doctor’s office, although she also knows that the receptionist who answered the phone was probably just taking the path of least resistance rather than following a strict policy or asking the doctor directly if it was OK to sell her a box of lenses.
Did the contact lens your wife ordered worked as expected ?
You forgot to mention the most important fact…
The most important fact in her case was that she got a prescription inexpensively and quickly. That was the notable part — after that, it’s no different than her normal ordering process except that I found someplace cheaper and faster than Costco. The lenses haven’t shipped yet, but the end product will be the same, and she still has every option available since she has her new prescription in hand.
In much of Europe, contacts are an over the counter product. Not sure if that’s good or bad but it’s sure convenient.
It would be interesting to look at safety and outcomes data from other countries in which a given health item is sold over the counter versus the results here. I think that many items require a prescription only because that generates higher profit (because insurance is often paying), companies are afraid of consumer lawsuits, and the paternalistic medical system doesn’t trust patients to use safe and effective items without another layer of (paid) approval. That has created an arbitrage market where providers sell prescribing services with minimal medical review and no ongoing patient oversight, raising the question about how much value they added in doing so. Perhaps millions of people are dropping dead in Mexico from misused OTC medications or medical supply items who would have been saved here by having a prescription required, but I doubt it.
I was able to walk in to a Warlmart-esque retailer in Shanghai, China, some years ago and get my contact refilled with pretty much no questions asked. They asked to see a current prescription box (which I had on hand) and then gave me a suitable replacement. They worked really well and the whole thing was much more convenient than in the United States.