Good description of the problems with Microsoft Viva. I usually just say it's not helpful, obnoxious, and angering. Your description…
The VA postpones this week’s planned Oracle Cerner go-live in Boise, ID due to system stability issues that the VA says make it unsuitable for larger-facility use. The VA has no other go-lives scheduled for 2022.
The Spokane paper obtained a document from Mann-Grandstaff VA Medical Center that lists 180 incidents of system degradation and downtime since September 2021, a far larger number than the VA has acknowledged.
Meanwhile, VA officials tell Congress that its implementation will cost $51 billion over the next 30 years, including maintenance and staffing, but it does not expect the $16 billion Cerner contract to run over budget unless the 10-year implementation timeline is extended.
HIStalk Announcements and Requests
Several COVID-careful relatives and friends have come down with the virus in the past week, some of whom have had it multiple times and all of whom were vaccinated. I think the term “pandemic” no longer applies (COVID-19 is now arguably endemic) and the coronavirus is no longer “novel” (most of us have been vaccinated, had COVID-19, or both, which has dramatically dropped hospitalization and death rates). A New York Times viewpoint predicts that by the end of 2022, 80% of the total infection count since 2020 will have happened in 2022 as new variants are popping up every few weeks. Experts predict 100,000 to 300,000 COVID-19 deaths in the US each year indefinitely as higher case counts overcome lower death rates. COVID has killed just over 1 million Americans.
Acquisitions, Funding, Business, and Stock
Amazon will buy publicly traded primary care clinic chain One Medical for nearly $4 billion in cash, a 77% premium to ONEM’s closing share price Wednesday. The company has member-only clinics in 16 cities throughout the US. One Medical acquired Medicare-focused provider Iora Health in June 2021 for $2.1 billion. Before the acquisition announcement, One Medical shares were down 63% in the previous 12 months versus the Nasdaq’s 18% loss. Bloomberg reported on July 5 that One Medical was considering its options after CVS Health reportedly expressed interest but ultimately passed.
A CB Insights Q2 report on digital health says that the COVID-era funding boom is receding to 2019 levels, dropping 32% quarter over quarter following a 36% drop in Q1. IPO activity is nearly non-existent and SPAC exits are rare. Funding in the health IT category remained at 2021 levels, however. Telehealth cooled dramatically and digital startups that focus on reproductive health face privacy and security challenges following the Roe v. Wade decision.
Remote patient monitoring system vendor Verustat acquires One Healthcare Solution, which sells software for chronic care management, annual wellness visits, and medication reconciliation.
A recapitalization of Internet Brands values the company at $12 billion. Its health brands include WebMD, Medscape, EDoctors, and Henry Schein One.
Tech-powered online pharmacy Capsule reportedly lays off 13% of its employees.
The twice-yearly health IT investment market review of Healthcare Growth Partners – the only company whose reports I study carefully — notes that an entire generation that was raised on cheap capital and climbing valuations is watching the market come to a screeching halt. It observes that while valuations are falling, they have climbed steadily since early 2018. Points:
- Valuations remain strong for high-quality companies, although investor criteria for “quality” have stiffened and emphasis has shifted from growth to profit.
- Fewer investors are buying, but available capital from premium buyers has kept valuations high.
- The cost of private debt is increasing, as lenders become cautious and raise their quality standards.
- The industry will consolidate as smaller companies that lose access to capital are acquired by incumbent competitors.
- HCP believes that multiples are nearing a bottom, but a return to post-COVID levels is unrealistic and sellers need to deal with a market that looks more like 2018-19.
- Winning sectors are likely to be supply chain management, spend analytics, contract and vendor management, lead generation, and revenue enhancement.
- MemorialCare Miller Children’s & Women’s Hospital Long Beach will implement Health Catalyst’s Twistle patient, family, and caregiver communication system in pediatric cardiology.
- Denver community mental health provider WellPower selects Augintel’s NLP solution to extract information from provider case notes.
- Prime Healthcare adds three hospitals to the surgical care team collaboration and coordination solution of RelayOne.
Matthew Lungren, MD, MPH (Amazon Web Services) joins Nuance/Microsoft as CMIO.
Announcements and Implementations
Apple publishes a report on its healthcare accomplishments and ambitions. Notes:
- The company’s health efforts are focused on the personal health journey of users (data storage, fitness and health features, support for third-party apps) and medical collaboration (research enrollment, making patient data available to providers, promoting health lifestyles via Apple Watch, and supporting public health and government).
- The release this fall of IOS 16 and WatchOS 9 will offer features covering 17 areas of health and fitness . These are activity, heart health, sleep, respiratory, mobility, hearing, mindfulness, education, COVID-19, handwashing, safety, women’s health, medications, research, health sharing, data visualization and insights, health records, and third-party apps.
- The Health IPhone app can store 150 types of health data and tens of thousands of App Store apps use the HealthKit API.
- The company’s work with Stanford to develop the Apple Heart Study helped it develop capabilities to allow researchers to develop medical studies at unprecedented scale.
- Healthcare systems are using Apple technology to strengthen the physician-patient relationship and to enable care from everywhere.
- Providers and insurers are integrating Apple Watch into their wellness programs.
Google Health develops a tool that can reduce the effort and cost of training machine learning systems on chest X-rays. The system, CXR Foundation, converts X-ray images to a numeric representation that allows models to be developed using smaller datasets and less computing power but with no loss of predictive quality. Another benefit is that it works with smaller datasets and allows building a solid model that accommodates underrepresented populations and rare medical conditions.
Oracle and Microsoft announce Oracle Database Service for Microsoft Azure, which allows customers to run applications across the cloud offerings of both companies.
Frederick Health (MD) goes live on Meditech Expanse Genomics in that includes First Databank’s embedded pharmacogenomic decision support, sending orders, and receiving inbound patient-matched results in full PDF form.
Government and Politics
The Justice Department seizes $500,000 from the cryptocurrency accounts of North Korean hackers, which includes ransom paid by hospitals that DOJ returned. A Kansas hospital paid $100,000 to regain access to its systems following a ransomware attack, while a Colorado provider paid $120,000. The incidents drove the federal government’s July 6 cybersecurity threat warning about North Korea-based ransomware hackers who are targeting healthcare and public health organizations.
Privacy and Security
An Atlas VPN review finds that three-fourths of Q1 malware attacks exploited Microsoft Office vulnerabilities, often because users had not applied security updates. Browser exploits are becoming rare because they keep themselves updated automatically.
I’ve read some insightful comments about Amazon’s acquisition of One Medical, which I’ll summarize:
- Health systems have bought up primary care practices as a loss leader, with their real interest being forcing their owned PCPs to refer their high-profit inpatient procedure work to the health system’s acute care hospitals.
- Telehealth companies can disrupt that process only so much in the absence of offering the in-office services that patients regularly need.
- Amazon is gaining a national physical presence with the acquisition. It also gains a respected healthcare name.
- Amazon’s PCPs can focus on meeting consumer needs rather than making in-organization referrals.
- The company could also charge for its procedure gatekeeper services or bid the procedure work selectively.
- Amazon CEO Andy Jassy said in November 2021 that the company will be a “significant disruptor” with its Amazon Care virtual primary care business. Its goal was to be a one-stop shop for health-related transactions via three health arms – Amazon Care (virtual medical advice), Amazon Diagnostics (at-home testing), and Amazon Pharmacy (the former PillPack). Amazon also offers the Alexa Together caregiver support / remote patient monitoring service that runs on Echo devices.