Re: "People preferred the [patient] portal over the telephone for getting test results, updating personal information, getting medical records copies,…
Morning Headlines 7/11/22
Cardinal Health’s Outcomes acquires smart prescription platform ScalaMed
Cardinal Health acquires ScalaMed, whose app is used by patients to receive their electronic prescriptions on their phone, giving them the ability to price-shop and choose their pharmacy after the fact.
Astria Health and Cerner reach settlement in billing system case
Astria Health and Cerner settle their legal dispute in which the health system blamed its 2019 bankruptcy on problems with Cerner’s billing system, a claim Cerner disputed with the rebuttal that Astria poorly managed its merger with two other hospitals.
OhioHealth to eliminate 637 jobs in its biggest layoff ever
OhioHealth lays off 637 employees, 567 of whom are in IT, as part of the outsourcing of its IT work to Accenture and RCM to AGS Health.
Oracle Discussed Laying Off Thousands of Workers
Oracle has reportedly considered cost-cutting measures of up to $1 billion that could include thousands of layoffs within the next several weeks.
re: Ohio Health
I am always bewildered when I see organizations wholesale outsource large corporate functions. What value does the organization think it’s receiving (it can’t be better service), and the paltry cost savings in the short term will eventually end up with the org paying a premium.
C-suite execs always assume that “they can do it better” and never question whether these firms might actually be worse.
So if the relationship with Accenture doesn’t work out for OhioHealth, does OhioHealth have a backout plan? I’ve seen a few disasters of this type.