Poor portal design has lots to blame for messaging issues. In the portals that I have used, the patient can…
News 2/12/20
Top News
AdventHealth – the Florida-based health system that was renamed a year ago from Adventist Health System – will replace Cerner with Epic.
An anonymous AdventHealth employee says the health system was discouraged by the work that would be needed to address Cerner’s ambulatory and revenue cycle shortcomings. That person also said that consolidating AdventHealth’s three prod domains to one – those systems can’t communicate with each other now – would cost nearly as much as buying Epic, which its physicians wanted.
Another anonymous AdventHealth employee had predicted the switch two months ago, saying that the health system was frustrated with Cerner’s revenue cycle offerings, its lack of integration with its ambulatory system, and the redirection of the company’s focus to its DoD and VA work.
AdventHealth also uses Athenahealth and several other EHRs that will be replaced by Epic.
The three-year project will begin within the next two weeks.
AdventHealth is among the country’s largest non-profit health systems. It operates 67 hospital and ED locations, generates nearly $20 billion in annual revenue, and employs 83,000. It is not related to California-based Adventist Health, which recently terminated its Cerner revenue cycle outsourcing contract.
Cerner shares closed up slightly Tuesday.
Reader Comments
From Newser Nabob: “Re: AdventHealth. Why was it breaking news that it will move from Cerner to Epic?” It’s important when one of the country’s largest health system decides to spend billions to switch EHRs, especially if you are one of 125,000 people who work for Cerner, Epic, or AdventHealth; if you own CERN shares; or if your company does business with AdventHealth or might get the opportunity to do so with a vendor change. It would be equally newsworthy if a similarly sized organization announced plans to move from Epic to Cerner.
From Rolling On: “Re: Advocate Aurora Health. Massive Epic go-lives, with 15 hospitals last weekend in Wisconsin and the central lab that performs 15 million tests annually going up on Beaker. This weekend, three hospitals including Advocate Children’s that total 1,000 beds on all modules. No issues.”
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Acquisitions, Funding, Business, and Stock
Workforce management system vendor OnShift, which focuses on the senior care market, acquires Avesta Systems, which sells talent acquisition software.
McKesson begins the process of selling its majority stake in Change Healthcare, offering MCK shareholders the chance to exchange their shares for discounted shares in SpinCo, the subsidiary that holds its Change Healthcare ownership.
Da Vinci robotic surgery system vendor Intuitive Surgical acquires Orpheus Medical, which offers a video documentation system for surgery.
Open Source Electronic Health Record Alliance (OSEHRA) — which focuses on the VA’s soon-to-be retired VistA system — will shut down Friday.
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Caroline Macumber, MS (Apelon) joins Clinical Architecture as EVP of professional services.
Announcements and Implementations
Medicomp adds clinical content and updates its clinical AI engine to include terms and mappings to support the documentation, reporting, and treatment of the 2019-NCov coronavirus strain.
Government and Politics
The VA pushes back its scheduled March 28 Cerner go-live at Mann-Grandstaff VA Medical Center (WA) until at least the end of April. Schedule user training has been cancelled as the implementation team continues work on integration with other VA systems. Meanwhile, the VA requests $2.6 billion in 2021 to continue the rollout.
Other
Forbes reports that the DEA is asking EHR vendors to provide EHR patient information to help it investigate suspected opioid overprescribing. It says that EHR vendor DrChrono provided 9.3 GB of medical records in response to a DEA records request involving a small Arkansas medical practice.
CNBC reports that Google Health has grown to more than 500 employees who work from its Palo Alto, CA office under VP David Feinberg, MD, MBA.
Interesting: the insurer for Utah’s state employees is paying for flights to Mexico for a test group of 10 people who get their prescriptions filled there. The state saves 50% of the $62,000 annual cost of arthritis drug Enbrel for a single patient, even after paying for airfare. Patients must take four trips per year because federal drug importation law allows them to bring back just a 90-day personal supply.
Sponsor Updates
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- AdvancedMD becomes a corporate sponsor of the Association of Independent Doctors, offering half-off membership discounts to select applicants.
- Avaya donates communications solutions to Wuhan Vulcan Mountain Hospital to help care for coronavirus patients.
- Burwood Group will host an axe-throwing mixer on Valentine’s Day at STL Axe Throwing in St. Charles, MO.
- The local news covers ConnectiveRx’s expansion plans in Pittsburg, including the addition of 1,500 jobs.
- The Digital Healthcare Podcast features Diameter Health CEO Eric Rosow.
Blog Posts
- Survey Says: 96% Don’t Have an E-Signature Solution for Bedside Consents (Access)
- Critical KPIs You Should Know and Measure (AdvancedMD)
- How to survive as a Director of BI heading into 2020 (Bluetree)
- Using Technology to Reduce Avoidable Readmissions (Collective Medical)
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Sponsor Spotlight
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Rolling on’s comment that roll out of Epic at Advocate-Aurora has had “no issues” seems like fake news/hype to me. Have never ever known a major enterprise software switch-over to not have issues. Wonder what the frontline has to say?
Advent giving the federal government a glimpse of their future. Only questions left are a) whether the VA will even get rolled out before they give up and b) how many billions Cerner can squeeze out of them before it happens. (That’s not true. I have a lot more questions.)
As the CIO of Advocate Aurora Health, I am extremely proud of the success of our implementations to date. The partnership between HIT and Operations has been fantastic. We try to live our guiding principles and spend time on communications, change readiness, training, practice and dress rehearsals. We are highly focused on patient safety and being a high reliability organization. The safe care of patients through these transitions is our top priority.
With that said, it is absolutely silly to say there are no issues. There are hundreds of issues. Healthcare is complicated and these are large implementations. While we have avoided serious issues, we are working through many, many, many access, device, printing and mostly WORKFLOW issues.
@Newser Nabob: Why wouldn’t the AdventHealth decision be breaking news? As Mr. H. highlighted, the implications for a switch of this size and stature are massive and literally touch every end of the industry. In the post-MU era even an EHR move by a community hospital is a big deal that gets everyone’s attention, let alone that of one of the nation’s largest health systems.