Standard & Poor’s lowers Wake Forest Baptist’s bond rating following a problematic Epic implementation that took place during the fall of 2012 and resulted in weak operating performance. Moody’s lowered the medical center’s credit rating in March.
In Australia, the administration of newly elected prime minister Tony Abbott will launch an inquiry into its national patient-controlled EHR. The patient portal-based platform has cost about $200,000 per patient to launch, attracting only 400,000 users to date. The incoming health minister Peter Dutton is calling the failed EHR program a "scandal."
A Bloomberg article compares innovation in business with innovation in government, concluding that organizations like HHS are fundamentally disadvantaged when it comes to creating websites like healthcare.gov because they are older organizations and are not subjected to market pressures to stay current with innovation.
Samsung gets top honors from JD Power’s biannual tablet satisfaction survey even though Apple scored higher in four of five categories: performance, ease of operation, styling/design, and features, while Samsung scored higher in just one: cost.