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July 31, 2013 Headlines 6 Comments

CareCloud Surpasses Record Revenue Growth, Secures Funding for Expansion

CareCloud reports that it has achieved sustained growth for 14 consecutive quarters and beaten its all-time quarterly revenue record with its latest Q2 results. The company also announced that it has closed a $20 million Series B financing round.

EHR Contracts: Key Contract Terms for Users to Understand

ONC publishes a guide that explains EHR contract terms for healthcare providers shopping for a new EHR.

Go-live gone wrong

Recent high-profile implementation failures are profiled in an article that points a finger at Meaningful Use for forcing a culture of big bang implementations.

Mount Sinai Lands $3.7M for Genomic Medicine Project in Kidney Disease

Researchers at the Icahn School of Medicine at Mount Sinai receive a $3.7 million grant from the National Human Genome Research Institute to find out if incorporating genome data and genome-related alerts into EHRs can improve treatment of kidney disease in patients who are of African ancestry.

Hospital Board — Two Profitable Months

Twenty-five-bed Fulton County Hospital (AR) closes its fiscal year on two profitable months, projecting a 2013-2014 net loss of $53,000 compared to the previous year’s loss of $380,000. Fulton’s accounts receivable days jumped to 66 after a Healthland EHR implementation, which caused short-term financial hardships.

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Currently there are "6 comments" on this Article:

  1. Holy guacamole–while reading the “Go Live gone wrong” article my first thought (beyond the “ugh” feeling of reading about terribly flawed implementations) was, “How could the powers-that-be (and the IT people on the ground, doing the implementation) give a green light for going ahead without ever testing charges dropping? Or, for that matter, how could everyone neglect to go over the entire workflow with physicians?

    There is so much to be learned from mistakes. I wish we knew more details but it sounds like hardly anyone wants to talk (out of legal concerns, embarrassment, or both, I suppose).

  2. “There is so much to be learned from mistakes. I wish we knew more details but it sounds like hardly anyone wants to talk (out of legal concerns, embarrassment, or both, I suppose).”

    Or maybe because of vendor contracts that restrict or penalize their ability to share information with the general public?

  3. In midst of all the negative Epic press I think the streak of IDN’s blindly selecting them has come to a stop and reversing order. I know of two health systems in Los Angeles County alone that originally narrowed down to Epic, but in light of the recent industry news, have invited vendors back to the RFP table.

  4. Re: Mainehealth

    As someone that has a few friends that were/still are involved with the Mainehealth implementation, I got to hear quite a few eyebrow raising stories. Some of my favorites:

    1. The Mainehealth project team had no idea what they were doing so they decided to bring in some consultants. The consultants they hired were generally either too lazy or too incompetent for the job and they didn’t contribute anything at all. One consultant was manning the go-live central command desk and just twiddling his thumbs so a Mainehealth project manager asked if he wanted to help with the go-live tickets that were coming in. The consultant says no and keeps on twiddling his thumbs.

    2. A friend was leaving Epic and wanted to introduce the person that was going to take over to the Mainehealth project team. The friend tries contacting them for THREE WEEKS to set up a transition call and never hears back from them. Said friend ends up leaving without ever talking to Mainehealth about his departure.

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