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Morning Headlines 10/30/25

October 29, 2025 Headlines Comments Off on Morning Headlines 10/30/25

CVS Health tops Q3 forecasts but absorbs hefty charge for struggling clinic business

CVS Health sees a 7.8% increase in Q3 revenue, resulting in an increase in 2025 earnings estimates despite a $6 billion hit from its poorly performing care delivery business.

OnMed and Berto Acquisition To Merge

Health kiosk vendor OnMed will merge with special purpose acquisition company Berto ahead of an eventual IPO.

Teladoc Health Reports Third Quarter 2025 Results

Teladoc Health reports a 2% dip in Q3 revenue, with its Better Help online mental health segment experiencing yet another quarterly decline.

Comments Off on Morning Headlines 10/30/25

Healthcare AI News 10/29/25

October 29, 2025 Healthcare AI News 1 Comment

News

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Hospital for Special Surgery hip and knee replacement patients give high marks to an AI-powered chatbot that was trained on the hospital’s patient education materials to answer their pre- and post-op questions. The small study found that most questions were asked before the operation rather than after, and patients said they were comforted by knowing that someone was always available to respond. The technology was provided by customer care AI agent vendor Aidify.

A Johns Hopkins study finds that physicians perceive their AI-using peers as less capable, regardless of whether those doctors use it for primary decisions or for verification. Doctors viewed peers most favorably when they avoided generative AI altogether, even though most said they appreciate its healthcare potential.

Cleveland Clinic expands its use of Bayesian Health’s sepsis detection software, which applies AI to EHR data to identify at-risk patients. The Clinic is an investor in the company.

The American Medical Association asks ASTP/ONC to harmonize federal AI regulations, remove regulatory barriers, and ensure that clinicians review algorithms that affect patient privacy and safety.


Business

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Laudio enhances its leader operations platform with Performance Insights, an AI tool that provides insight for mentorship and performance management.

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England-based Aide Health, which develops apps to help patients manage chronic conditions, launches an AI tool that records and summarizes medical visits for patients and their families. The company says that its Mirror app improves prescription adherence and engagement, reduces avoidable visits, and helps patients retain information that they would otherwise forget, which it estimates is 80% of what is discussed during appointments.


Research

OpenAI finds that 0.07% of ChatGPT users who are active in a given week exhibit possible signs of mental health emergencies in their AI conversations. The company created a network of 170 psychiatrists, psychologists, and primary care physicians to devise ChatGPT responses that encourage users to seek real-world help. The company acknowledges that while the percentage is tiny, it still represents hundreds of thousands of users.


Other

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A man’s brother-in-law dies of a heart attack during a brief ED visit that generated a hospital bill for $195,000. The brother used ChatGPT to negotiate it down to $37,000 by requesting an itemized bill with CPT codes, comparing the charges to Medicare rates, and then finding major discrepancies. The hospital agreed to correct its charges, but asked him to accept the bill reduction as charity care. He declined, saying that the move was likely to protect the hospital’s tax-exempt status. He concludes that “hospitals know they are the criminals they are” and that no one should pay more out of pocket than Medicare would.

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An 1,800-attorney law firm apologizes to a judge in a hospital bankruptcy case for submitting an AI-generated filing that contained inaccurate and fabricated legal citations. The hospital alerted the court that the document appeared to be AI-generated, but the attorney initially denied it, later admitting that while she hadn’t used AI herself, she knew it had been used but let it pass because she was overworked.


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This Week in Health Tech 10/29/25

October 29, 2025 This Week in Health Tech Comments Off on This Week in Health Tech 10/29/25
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Comments Off on This Week in Health Tech 10/29/25

Morning Headlines 10/29/25

October 28, 2025 Headlines 1 Comment

Fitbit’s personal health coach in public preview is here

Google will launch the public preview of its AI-powered personal health coach for its Fitbit Premium subscribers on Wednesday.

Samsung Health and HealthTap Expand Access to Virtual Primary Care to Millions

Samsung Electronics will offer virtual primary and urgent care from HealthTap through the Samsung Health app.

UnitedHealth Group Reports Third Quarter 2025 Results and Raises Full Year 2025 Earnings Outlook

UnitedHealth Group announces Q3 results: revenue up 12%, adjusted EPS $2.92 versus $7.15, beating analyst expectations for earnings but falling short on revenue.

News 10/29/25

October 28, 2025 News Comments Off on News 10/29/25

Top News

Google will launch the public preview of its AI-powered personal health coach for its Fitbit Premium subscribers ($80 per year) on Wednesday.


Reader Comments

From Nine Mile: “Re: non-physician use of the Doctor title with patients. Totally agree, and I would also point out the misleading, rampant practice of MA introducing themselves as Doctor X’s ‘nurse’. Patients get the wrong idea and accept some of the things they say as coming from a professional-level person. Also they see them performing only low-level tasks, which skews their view of what nurses bring in terms of assessment and clinical skills.”


Sponsored Events and Resources

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Acquisitions, Funding, Business, and Stock

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Back-office AI agent software startup Honey Health raises $7.8 million in seed funding.

UnitedHealth Group announces Q3 results: revenue up 12%, adjusted EPS $2.92 versus $7.15, beating analyst expectations for earnings but falling short on revenue. The company reported quarterly revenue of $113 billion and increased guidance. 


Sales

  • In England, the Royal Orthopaedic Hospital NHS Foundation Trust will implement TrakCare EHR software from InterSystems next year.
  • WellStar Health (GA) expands its use of Clear’s patient check-in technology to 150 facilities.
  • The VA will implement Knowtex’s AI clinical documentation software across its health system.
  • Sound Physicians will implement WellStack’s Unified Data Model, RCM Decision Hub, and ACO Decision Hub.

People

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Thomas Tsang, MD, MPH (Valera Health) joins Omada Health as chief medical officer.

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J. Marc Overhage, MD (TriAxia Health) will become CEO of the Consortium for State and Regional Interoperability in January.

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Unite Us promotes Taylor Justice, MBA to CEO. He replaces co-founder Dan Brillman, MBA, who has been named CMS deputy administrator for Medicaid and CHIP. 


Announcements and Implementations

Kaleida Health (NY) will use a new state grant to replace its 13 EHRs with Epic, as initially reported here as a reader rumor in November 2024. The health system went live on its $125 million Cerner / Oracle Health system in February 2019.

Cleveland Clinic implements Axuall’s Sync provider data management technology.


Government and Politics

Six VA facilities, all now live on the Oracle Health-based Federal EHR, implement the Oracle Health Community Care offline-capable app to support their home-based primary care teams.

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VA Deputy Secretary Paul Lawrence, PhD tours the VA Northern Indiana Health Care System as it prepares to transition to the Federal EHR next August. He observed that system leadership is focused on scheduling and training, scheduling fewer meetings, providing more hands-on experience, and sharing best practices.


Other

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A conservative group’s report accuses Epic and Oracle Health of configuring their EHRS to promote gender transition discussions with minors by including questions about preferred pronouns, sex assigned at birth, and gender with which they identify. The publication says that clinicians, who they call “predators,” use those responses to steer minors toward puberty blockers, hormone replacement, and surgery. The report also accuses health systems of blocking parental access to the records of their children after age 13. The report concludes that providers should not restrict parental access to the records of their minor children beyond what federal or state law allows because it undermines parental rights and endangers children by concealing information about gender transition care.


Sponsor Updates

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  • Cardamom employees volunteer at Madison Area Food Pantry Gardens during the company’s annual Giveback Day.
  • AdvancedMD publishes a new e-book titled “Bridging the Gap between Primary Care and Behavioral Health.”
  • Optimum Healthcare IT publishes a white paper titled “4 Strategies To Create a Better Patient Engagement for All.”
  • Agfa HealthCare names Jean Barrette, MBA (Christie Innomed) regional VP of sales, Canada.
  • Arcadia celebrates customer success, innovation, and new AI-driven solutions at Aggregate 2025.
  • Bizmatics publishes a new Prognocis case study titled “Growth Without the Pains: How a Multi-State Clinic Expanded Operations by 178%.”
  • Censinet releases a new episode of “The Risk Never Sleeps Podcast” featuring HLTH’s Robbie Dorius.
  • Clearwater offers a new Healthcare Regulatory Compliance Crosswalk and Mapping Tool.
  • In Canada, Oak Valley Health, Southlake Health, and Stevenson Memorial Hospital upgrade their shared Meditech EHR.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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Sponsorship information.
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Comments Off on News 10/29/25

Morning Headlines 10/28/25

October 27, 2025 Headlines Comments Off on Morning Headlines 10/28/25

Honey Health Raises $7.8M to Automate Healthcare’s Back Office With Autonomous AI Agents

Back-office AI agent software startup Honey Health raises $7.8 million in seed funding.

Intention Healthcare Acquires Vesta Healthcare Assets, Expanding Home-Based Care Capabilities Across the US

Intention Healthcare acquires virtual care and care coordination services company Vesta Healthcare.

Sunwave Health and Lightning Step Merge and Secure Strategic Growth Investment from BVP Forge

Behavioral health software vendor Lightning Step announces that it will acquire competitor Sunwave Health and that it has secured funding from PE firm BVP Forge.

Data center, health company expansions bringing more than 100 new jobs to central Ohio

Virtual specialty care company AndHealth plans to hire 75 additional employees at its headquarters in Columbus, OH.

Comments Off on Morning Headlines 10/28/25

Curbside Consult with Dr. Jayne 10/27/25

October 27, 2025 Dr. Jayne Comments Off on Curbside Consult with Dr. Jayne 10/27/25

Dr. Jayne Goes to Las Vegas

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Most healthcare IT people were aware of the HLTH conference in Las Vegas last week. I would bet that only a few knew that the National Association of Community Health Centers was holding its 2025 Workforce Conference just down the street at Caesars Palace.

The conference was formerly known as the FOM/IT — Financial, Operations Management / Information Technology Conference & Expo. It is significantly lower key than HLTH. It focuses on the challenges that community health centers face.

If you’ve never worked in that part of healthcare, I would summarize it as being populated by some of the hardest working and most genuine folks I’ve ever had the pleasure of meeting. They tend to think of situations in a glass half full manner. Even if the glass is less than half full, they are committed to figuring out how they can fill it. They are also focused on patients, outcomes, and figuring out how to do more for their patients with less.

I’ve attended this conference a couple of times. Since the attendees include quite a few CEOs and COOs as well as IT folks, I was looking forward to reconnecting with a couple of friends from medical school who have gone on to the community health center CEO role. The conference is really only a single day, although there were some pre-conference workshops the day prior, so it also presented an opportunity to connect with friends who were attending HLTH since the schedules overlapped.

One of the first things that I did when planning my trip was to compare the two conferences. It’s not surprising that the one focusing on community health centers had a registration fee that was half of that of its glitzier counterpart. The CHC conference featured meaty-sounding sessions on topics such as workforce burnout, building healthy teams through smarter workflows, electronic case reporting for communicable diseases, interoperability, navigating tough financial times, working with aging and underserved populations, using AI to reduce burnout, and financial stewardship.

I certainly didn’t see anything about financial stewardship on the list of topics for HLTH, but I did see some session titles that were a bit edgier. GLP-1 drugs featured in sessions with titles such as Longevity Wonder Drugs and Buy Now, Weigh Less Later. Other longevity-themed sessions included Longevity Reimagined: The AI-Powered Personalized Health Moonshot, Longevity Beyond the Boys’ Club, The Longevity Preparedness Index: Are We Ready for the 100-Year Life?, and Death Becomes Optional. 

Other interesting titles included: Decoding the MAHA Movement, Bot Fight Club, Women are Not Octopuses. Care Beyond the Stirrups, Trust Me, I’m an LLM, and Picking Up Uncle Sam’s Slack.

A couple of titles that were interesting to me but didn’t fit my schedule were From Gray Areas to Red Flags: Hot Topics in Fraud & Abuse, The Big Bill Fallout, If Everything is AI, then Nothing is AI, and Is Wearable Data Hitting a Dead End.

The award for best abstract goes to Longevity Beyond the Boys’ Club for this entry:

While tech entrepreneurs dump millions into experimental supplements and cryogenic chambers like modern-day alchemists chasing immortality, the rest of us are left wondering if living longer is reserved for those with venture capital portfolios. Women, who already outlive men by several years without fancy biohacking protocols, are watching this testosterone-fueled quest for the fountain of youth with bemused curiosity, as researchers scramble to figure out why nature already gave half the population a longevity advantage that no amount of ice baths can replicate.

While some tech bros are trying to engineer our way to 150 years, health leaders are working to democratize more proven, practical interventions that don’t require a billionaire’s budget. Because turning longevity from an exclusive club for the ultra-wealthy into an accessible public health priority might just be the difference between extending life for the few versus extending healthspan for the many. Spoiler alert: there’s no silver bullet that works the same for everyone, even those with Y chromosomes.

This brief write-up sums up a lot of what is going on in the health tech space lately. Hats off to whoever penned the blurb with phrases such as “testosterone-fueled quest for the fountain of youth.” Although the whole thing is over the top, I like the idea of making it possible for more people to live longer healthier lives since that’s what primary care is all about in the first place.

Unfortunately, we’re still at the phase where we can’t even guarantee that all people can receive proven interventions such as vaccinations and nutrition counseling to address obesity, so it will be a long time before we increase the average lifespan from its current mid-70s to 150 years.

In the interest of good reporting, however, I did make sure I had a chance to meet up with some of my favorite HLTH attendees for a booth crawl or two. Here is the highlight reel:

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Intelligent Medical Objects (IMO) once again brought its A game with an outstanding shoe/sock combo. The pic also highlights the bare concrete floor and the thin foam aisle runner, which didn’t do much for reducing foot and ankle fatigue.

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Nordic Consulting CMO Dr. Craig Joseph enjoyed learning about Plated,  which aims to improve food service quality for institutional environments. Its frozen meals are warmed via a unique cabinet that prevents overcooking and nutrient loss. Technology includes menu management as well as interfaces with the most common senior care EHRs. Dr. Joseph also gave a thumbs up to their swag, which was an ergonomic vegetable peeler.

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Vulvai is a relative newcomer, highlighting health conditions that can impact half the population and which can take upwards of seven years to diagnose. Female patients offer suffer with these conditions in silence, so I applaud their work and will continue to follow them. Extra credit to their booth rep, who had a Las Vegas spin to her outfit.

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Weight Watchers, which is back to its original name following the WW branding debacle, sponsored a pickleball court next to the puppy petting area. It also sponsored a cocktail hour with boozy and sugary options, which I thought was ironic.

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Disease management company Abacus Health had adorable water bottles as swag.

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OpenLoop Health understood the assignment for attendees who prefer a cold Diet Coke.

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An honorable mention in the footwear category goes to this gentleman from InterScripts. I wasn’t able to assess his sock game, but I’ll keep an eye out for him at future conferences.

On a more serious note, I take my attendance at these conferences seriously since the cost is substantial. It’s not just about looking for the hippest booth, the coolest swag, or the most fun party, but rather identifying solutions that might be helpful and to cut through some of the hype by speaking to companies in person. I was able to learn more about companies that serve parts of the industry outside of large health systems. 

I was impressed by the team at PointClickCare, which serves the senior living and skilled nursing environments. Founders, Dave and Mike Wessinger grew up learning about the long-term and post-acute care space from their mother and found a need to improve solutions there. I happened to be chatting with some of the company’s Canada-based leadership team while the Toronto Blue Jays were in the process of winning an important baseball game and it was great to see the smiles on their faces as their team advanced. to the World Series.

I also checked back in with Linus Health as they continue to refine their digital cognitive assessment tools. The company was featured in a research article in the Annals of Family Medicine earlier this year following an early detection study that was done across seven sites, including Indiana University Health. The study found that half of all patients scored as impaired or borderline for cognitive impairment. For a condition that can benefit from early diagnosis, it’s great to see a product that can be easily implemented within my own specialty without a lot of fuss. 

Emtelligent’s solution marries natural language processing with AI tools that can turn unstructured chart notes and reports into useful information, including patient summaries. I was impressed by the ability of their booth team to engage about different parts of the industry as well as their own. It was refreshing in a world where most industry folks want to focus on whether you’re ready to spend money with them.

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I didn’t make it to the HLTH industry night performance by Big Sean, but I did close out the night sharing espresso martinis with industry long-timers who have become friends. We typically only see one another at conferences and it’s amazing how we can pick up right where we left off last time. Here’s to wrapping up my last work trip for 2025 with a mellow evening.

If you attended HLTH, what did you think about it? Was it worth your time and your company’s investment? Leave a comment or email me.

Email Dr. Jayne.

Comments Off on Curbside Consult with Dr. Jayne 10/27/25

Morning Headlines 10/27/25

October 26, 2025 Headlines Comments Off on Morning Headlines 10/27/25

Topcon Healthcare Invests in Sanro Health to Connect Clinical and Imaging Data for Smarter Care and Faster Discovery

Sanro Health, a health IT developer that integrates clinical data with imaging data for personalized retinal care and research, secures funding from Topcon Healthcare.

As Washington Republicans Threaten Future of Health Care, Governor Hochul Secures Significant Funding for Hudson Valley Hospital System

Westchester Medical Center (NY) will use $100 million in federal funding to support the integration of Bon Secours Charity Health System and Health Alliance of the Hudson Valley into its network, including unifying its EHR.

VA launches offline mobile app to support HBPC teams in remote areas

Six VA facilities, all now live on the Oracle Health-based EHR, implement the Oracle Health Community Care app to support their home-based primary care teams.

Comments Off on Morning Headlines 10/27/25

Monday Morning Update 10/27/25

October 26, 2025 News 3 Comments

Top News

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Humana and Providence launch a scalable data exchange collaboration that will use HL7 FHIR standards and modern APIs to reduce administrative burden, enhance interoperability, and support value-based care.

The payer-provider collaboration’s first deliverable, which provides member attribution for Humana’s Medicare Advantage members, goes live this month.


Reader Comments

From SkepticalMD: “Re: using the Doctor title. Let’s be honest, the Doctor title outside of medicine is mostly a vanity project. Patients don’t care about your dissertation on 18th-century poetry or leadership theory, they just want someone who can diagnose their chest pain. Using Doctor in a clinical setting when you’re not a physician confuses patients, inflates egos, and cheapens a title that should mean something. Sign your name with your non-medical degree or have it embroidered on your lab coat if you must , but don’t use it to play doctor.”

From Data Diva: “Re: AI tools. Hospitals don’t need them as much as they need fewer executives who pretend to understand them. Every ‘AI strategy’ announcement sounds like a board trying to cosplay as tech bros while nurses drown in administrivia. How about automating leadership bloat before automating bedside care?”


HIStalk Announcements and Requests

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Most poll respondents use some form of social media, most commonly the platforms above. You could probably infer the median age of respondents by their heavy use of Facebook and near-zero involvement with TikTok and Snapchat. For me personally, I’m most often on YouTube (commercial-free with an invaluable Premium subscription) and Reddit, but when I’m doing HIStalk work it’s probably LinkedIn to grab someone’s credentials and headshot. I’ve mostly abandoned X and its cesspool of toxicity and ignorance, which are way worse on Facebook but at least easily avoidable.

New poll to your right or here, extending my previous rant: should holders of non-medical doctorates introduce themselves to patients as “Dr. Smith?” Thinking beyond that question, since patients call hospital people whatever name they are given, should those doctorate holders instead refer to themselves as “Mr. Smith” or “John?” (I’ve never heard a hospital employee, other than nurses of a certain age, use courtesy titles). We have some weird title conventions in the US – addressing cooks with no specific education or certification as “Chef,” calling the airline employee who flies the plane “Captain” as though they were in the military, and rent-a-cops who title themselves “Officer” despite being associated with no office.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

CVS Health will close 16 Oak Street Health Centers, 7% of the company’s senior care locations, due to high medical costs in the Medicare and Medicare Advantage market. CVS paid $10.6 billion in cash to buy Oak Street Health in May 2023.


Sales

  • Heritage Medical Associates will implement Epic via an Epic Community Connect agreement with Vanderbilt Health.

Sponsor Updates

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  • Wolters Kluwer Health team members volunteer with the Chicago Park District.
  • Altera Digital Health publishes a new client story titled “Leading the way: Reducing police callouts and prioritizing patient safety at Bolton NHS Foundation Trust.”
  • Judi Health releases a new episode of “The Astonishing Healthcare Podcast” titled “Balancing Technology and a Human Touch in Member Service, with Lisa Ellerhorst and Sonia Pettis.”
  • Black Book Research offers an analysis of provider plans for TEFCA onboarding in 2026.
  • TrustCommerce, a Sphere company, Chief Product Officer John Welch joins PAX Technology’s Steering Committee’s Technology & Innovation group.
  • Waystar will exhibit at the NJ/Metro Philadelphia HFMA Annual Institute October 28-31 in Atlantic City.
  • WellSky will exhibit at the 2025 AMRPA Fall Educational Conference & Expo through October 29 in Philadelphia.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 10/24/25

October 23, 2025 Headlines 1 Comment

Healthcare company Ensemble Health has tapped JPMorgan as it eyes a $13 billion sale or IPO in 2026

The private equity owners of revenue cycle management company Ensemble Health have reportedly hired investment bankers to conduct a company sale or IPO early next year.

Epic to end program that took position in Abridge

Epic will shut down its Workshop program, which co-develops software in partnership with third party companies such as Abridge and Nuance.

Findhelp Acquires Uno Health, Creating the First Full-Stack Platform for Benefit Enrollment and Social Care Coordination

Social care technology company Findhelp acquires Uno Health, which offers a digital enrollment platform for government benefits.

News 10/24/25

October 23, 2025 News 3 Comments

Top News

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The private equity owners of revenue cycle management company Ensemble Health have reportedly hired investment bankers to conduct a company sale or IPO early next year, hoping for a $13 billion valuation.


Reader Comments

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From PissedOffPhysician: “Re: HLTH. Really? A private jet to the HLTH party? What a tone deaf, entitled post featuring a group of ‘founders’ and ‘investors’ in healthcare. An anonymous donor provided it – perhaps it will show up in opensecrets.org in a few months/years.” The tagged physicians represent these companies: Offcall, Qualified Health, Clarity Pediatrics, Proto Intelligence, Signos, and MDCalc. In their defense, HLTH has little to do with human caring or science, it’s all about picking investor pockets (Helping Launch The Hype). Meanwhile, what wisdom did the HLTH expense account fat-cat crowd glean from aging brat-packer and underage sex tape innovator Rob Lowe? Do any of the “innovators” pause between blowout parties and swag scrums to worry about the unaffordable individual and collective cost of US healthcare? Is healthcare’s moral rot visible from behind the velvet ropes at the sponsored rooftop lounge? 

From Titular: “Re: physicians turned tech people. Is it appropriate for them to call themselves ‘Dr.’ or to apply ‘MD’ after their name if they didn’t even complete a residency?” Yes, because MD and DO are earned degrees regardless of the ensuing career path. I’m not a fan of “Dr.” since it’s vague (doctorate in what?) and is often redundantly misused as “Dr. John Smith, MD.” I also don’t think it’s appropriate (and some of my former hospital employers agreed) for non-physicians to call themselves doctor out on the floors even if they earned clinical practice doctorates in nursing, optometry, pharmacy, podiatry, dentistry, audiology, or physical therapy since it’s asking a lot for patients to figure it all out. In a perfect world, nobody would use the unhelpful “Dr.” prefix, but egos make that unlikely. My zeal for HIStalk accuracy means that I list non-US conferred medical degrees (MBBS, MBChB, or BMBS) even when the holder or their employer calls it MD to avoid confusion. Slightly related, I don’t understand people who list “ABD” on LinkedIn, confusing failing to finish the hard part of a PhD with an a credential worth noting.


HIStalk Announcements and Requests

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The most entertaining thing I’ve seen this week is a graphic for the “Complete Guide of [sic] Healthcare IT,” which obviously used ChatGPT to hilariously misspell nearly all of the companies of which it claims and sells expertise (including now non-existent ones like Allscripts and Cerner). It’s an India-based company with “global headquarters” in this shared house in the technology hub of Selbyville, DE:

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Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Quest Diagnostics references its use of Epic in this week’s earnings call:

During the quarter, we announced Epic Systems as our technology partner for Project Nova, our multi-year order-to-cash transformation. By deploying a suite of Epic Systems solutions, including Beaker, MyChart, and Care Everywhere, we will deliver deeper, more connected insights with easier, faster, and more efficient experiences … Today we have the application called MyQuest, which allows patients to make appointments, view your test results, pay your bills, and that application will be upgraded to what most people know as MyChart. In the Epic Systems world, that provides a lot of benefits, including patients will be able to see all of their information, regardless if it’s from Quest Diagnostics or a health system, on one MyChart site, if you will. It provides the integration of lab work with other medical records that they may be getting from their physicians, their health systems. We believe that really has tremendous benefits as well. As we’ve described in the past, it’s a five to seven year implementation timeline.

Epic will shut down its Workshop program, which co-develops software in partnership with third party companies such as Abridge and Nuance, Politico reports.

Social care technology company Findhelp acquires Uno Health, which offers a digital enrollment platform for government benefits.


Announcements and Implementations

AltaPointe Health (AL) will give the 50 most frequent 911 callers iPads that are loaded with MyCare behavioral health software in a pilot program that is aimed at reducing non-medical ambulance calls. The local fire chief says that first responders are strained by frequent callers who use 911 for non-emergency ED transport, noting that one resident calls about three times per week and 40 others have been taken to hospitals at least 10 times.

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Patient experience orchestration technology vendor Praia Health launches an AI-powered personalization engine that supports health system patient acquisition, engagement, and retention efforts.

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Podimetrics introduces SmartMat+, which tracks daily foot temperature, balance, and weight to support early intervention in heart failure, diabetes, and fall risk.

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InterSystems integrates HealthShare with Google Cloud, allowing healthcare organizations to create a FHIR-ready data foundation, deploy advanced AI and agents from Gemini models, and improve interoperability and security.

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AdvancedMD launches a cloud-based EHR/PM for small mental health practices.


Other

The cost of job-based health insurance has risen 6% this year to an average of $27,000 per year for family coverage even as deductibles continue to climb.

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An interesting LinkedIn post from associate CHIO, informaticist, and psychologist Stephon Procter, PhD, MBMI from Children’s Hospital of Philadelphia describes their pilot of Epic’s phenotyping AI tool. It summarizes patient note histories into Human Phenotype Ontology terms (symptoms and traits) to support genetic diagnosis and precision medicine.


Sponsor Updates

  • Optimum Healthcare IT posts the final episode of Season 1 of the “Visionary Voices” podcast, featuring Chris Longhurst, MD, MS.
  • The “PharmaPhorum” podcast features Medicomp Systems CMO Jay Anders, MD in an episode titled “Improving ROI on AI investments and data quality.”
  • InterSystems and Google Cloud integrate InterSystems HealthShare with Google Cloud’s healthcare API.
  • Judi Health releases a new episode of “The Astonishing Healthcare Podcast” titled “2025 Flu Season Update, with Libbi Green, PharmD.”
  • Rhapsody introduces its API Guardian API management solution.
  • Praia Health adds its new Praia Intelligence AI-powered digital personalization engine to its platform.
  • Health Data Movers releases a new episode of its “Quick HITs” podcast titled “From Bedside to Boardroom: Leading Clinical Systems at Boys Town, with Amber Schuetz.”
  • LiveData will exhibit at the 2025 OR Manager Conference October 28-30 in Anaheim, CA.
  • Mednition announces a partnership with Shannon Medical Center (TX).
  • Navina will present at the Athenahealth Thrive Summit November 4 in Nashville.
  • Black Book Research announces the winners of its 2026 Health Information Management Top Vendors Awards, which include HIStalk Sponsors AGS Health (outsourced CDI/ mid-RCM services), Inovalon (provider data management platforms (payer-side), Waystar (revenue integrity solutions), and Netsmart (behavioral health and post-acute HIM/coding solutions).

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

EPtalk by Dr. Jayne 10/23/25

October 23, 2025 Dr. Jayne 1 Comment

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Despite the government shutdown, healthcare providers remain subject to CMS timelines, including those for the Merit-based Incentive Payment System (MIPS).

CMS has just released payment adjustment documentation for 2026, which is driven by 2024 performance. Providers can use the Quality Payment Program website to find their 2024 MIPS scores. Practice representatives can see individual, subgroup, and group performance information.

Those who don’t believe that their information accurately reflects their performance or that their submission might contain errors can request a Targeted Review, although reviews will be “delayed in most cases until normal government operations resume.”

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The American Medical Informatics Association (AMIA) has released its 2025 awards, recognizing key contributors to medical informatics. Signature Awards recognize new investigators, thought leadership, health policy contributions, informatics, innovation, and informatics team science. Doctoral dissertations are also recognized. The Leadership Awards recognize volunteer leadership and service to AMIA, the field, and the profession of informatics.

Recipients will be recognized at the Annual Symposium in Atlanta next month. I’m looking forward to catching up with my informatics colleagues, and of course seeing what the annual AMIA Dance Party has to offer.

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Voices that are discussing AI vary widely in knowledge and credibility. Some talk about the promise of AI, while others focus on the technology that is needed and the infrastructure and environmental ramifications.

Others address societal impacts. One voice that I didn’t expect was Pope Leo XIV, yet his comments add needed perspective. Reports say he calls AI “the exceptional product of human genius,” but warns that it might “interfere with the proper human and neurological development of young people and children.” In June, he called for the “urgent need for serious reflection and ongoing discussion on the inherently ethical dimension of AI, as well as its responsible governance.”

I’ve had the pleasure of working with a couple of healthcare ethicists over the years. I wish there were more of them in the field to be able to address some of the perspectives that I don’t always see represented.

Pope Leo raised concerns about the impact of AI on “humanity’s openness to truth and beauty” and “on our distinctive ability to grasp and process reality.” Anyone who has visited the comments section on more than a handful of social media videos knows that plenty of people can’t identify videos as being AI-created. Some videos are sophisticated, but others are so obviously fake that I wonder if comments about their veracity are intended to be ironic or are truly reflective of someone’s beliefs.

I appreciated reading the Message of the Holy Father that was delivered to the AI for Good Summit, which summarizes Pope Leo’s position. It notes that while we’re grappling with issues like AI, 2.6 billion people around the world don’t have access to communication technologies. He calls for consideration of the “anthropological and ethical implications” of AI and recognition that such technology “cannot replicate moral discernment or the ability to form genuine relationships.”

Plenty of people are pushing AI in situations for which it is not well suited. I am glad to see a strong reminder that AI should be helping people and that we need to keep humanity at the heart of decisions that we are making as we add AI-driven solutions into our daily lives.

Speaking of keeping humanity at the core of our thought processes, it’s time to shine a light on situations that could stand for a little improvement as far as recognizing the humanity of workers and respecting their time and intelligence. I was recently on a call with an external consulting group that made me extremely uncomfortable. The team leader called out specific attendees to remind them that “this is a cameras-on call.” He then added, “so I expect that no one will have their cameras off, as I need to see your faces.”

I’m sure my face showed a less than positive expression when I heard that. It reminded me of what teachers would say during the lockdown phases of the COVID pandemic, when students were required to attend classes virtually. The environment did not feel supportive and respectful.

Even if compliance was an issue, it should have been handled better, especially with external attendees. A simple reminder in the chat of “Just a reminder that our Team Operating Agreement recommends that we all have our cameras on” or a private message to those not in compliance would have been a better way to approach the situation.

The team leader should also be careful what he wishes for. I immediately checked to see how many people were off camera. Instead of seeing engaged participants, I saw people who looked bored, were obviously multitasking, or were making inappropriate facial expressions.

As the meeting unfolded, other leadership problems surfaced beyond cameras-on. The meeting barely followed its agenda and ignored time blocks. My team wasted an hour because we never reached our agenda item.

From Finance Whiz: “Re:: failed attempts at team building. I wanted to share an example from my employer. Mind you, this organization recently sacked over 800 workers through job cuts and layoffs, making remaining employees do the work of those who departed, on top of their existing workloads. Oh yeah, and we all have to return to office to do so, even if we were hired as remote employees.” The screenshot was from a nationally-known firm that asked employees to complete a “State of the YOU-nion” survey on “If you were a fall-themed emoji, which one would you be?” Choices included “Turkey with a to-do list – busy, festive, and slightly frazzled;” “Jack-o-lantern with a plan – bright ideas and spooky good vibes;” “Leaf in the wind – just going with the seasonal flow”; and ”Cozy scarf energy – wrapped up in warmth and good intentions”.

I’m betting that the remaining employees had some other seasonal options they would offer instead, like: “Skeleton with a spreadsheet – tracking my job applications elsewhere” and “Snow plow on the sidelines – preparing to be overworked and salty.”

What’s the worst morale-impacting maneuver you’ve seen in the workplace this year? What’s the best? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 10/23/25

October 22, 2025 Headlines Comments Off on Morning Headlines 10/23/25

Hyro Raises $45M Strategic Growth Round to Accelerate AI Agent Adoption in Healthcare

Healthcare AI agent vendor Hyro’s latest funding round brings its total raised to $95 million.

Samaritan and MultiCare approve affiliation to strengthen community-based care across the Pacific Northwest

MultiCare Health System (WA) will acquire Samaritan Health Services (OR) and invest in upgrading its technologies and telehealth capabilities.

Trump picks startup founder to head health research agency

HHS/NIH names Alicia Jackson, PhD, founder and CEO of menopause-focused digital health company Evernow, as head of the Advanced Research Projects Agency for Health.

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This Week in Health Tech 10/22/25

October 22, 2025 This Week in Health Tech Comments Off on This Week in Health Tech 10/22/25
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Healthcare AI News 10/22/25

October 22, 2025 Healthcare AI News Comments Off on Healthcare AI News 10/22/25

News

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OpenEvidence, which offers an AI-powered clinical decision support search engine, raises $200 million in Series C funding just three months after a $210 million round, valuing the company at $6 billion.

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The American Medical Association launches the Center for Digital Health and AI, which will promote physician participation in regulatory matters, clinical workflow integration, and education.

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OpenAI launches ChatGPT Atlas, a web browser that includes a context-aware side panel chatbot and a web browsing agent. The initial version is Mac only.


Business

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Risk-based contract technology provider Arbital Health announces Merlin AI, an AI assistant that interprets contract data, explains performance drivers, and recommends next steps.

Cancer detection AI vendor Lunit acquires Prognosia, mammogram analysis software that was founded by researchers from Washington University School of Medical in St. Louis.

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Verily will use AI to analyze biomedical data from UCHealth and CU Anschutz to find revenue opportunities. Also involved is RefinedScience, a tech-driven cancer drug discovery startup that is based on commercialized research from CU Anschutz.

Virtual care operator Counsel Health raises a $25 million Series A funding round. The company offers an AI chatbot that answers health questions, then escalates the conversation as needed to a physician within its 50-state network. Bringing a doctor into the conversation costs $29 per use or a $199 annual fee that includes unlimited physician involvement.

Healthcare educator Adtalem Global Education and Google Cloud will offer role-specific AI certification training to its health professions students and healthcare system partners.

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Real-world evidence technology vendor Atropos Health launches an expert agent that generates personalized real-world evidence from a patient’s EHR data to suggest treatment options. Stanford Health Care has integrated the technology with its internally developed ChatEHR system.

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Allina Health is piloting Optum Real, a real-time, AI-powered claims system that provides instant insurance coverage checks and upfront claims validation via payer-provider interoperability.

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Trilliant Health releases Oria, a free AI chatbot for hospital price discovery.


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
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Morning Headlines 10/22/25

October 21, 2025 Headlines Comments Off on Morning Headlines 10/22/25

Ascension Sacred Heart launches telehealth program to help new and expecting mothers in Northwest Florida

Ascension Sacred Heart and Ascension St. Vincent’s launch a Telehealth Maternity Care Program with support from the Florida Department of Health.

AWS outage causes disruption to patient care across NHS sites

NHS facilities in England recover from temporary downtimes caused by Monday’s AWS outage, which also impacted numerous healthcare organizations in the US.

Optum reinvents claims and reimbursement process to eliminate complexity and administrative waste

Optum develops a multi-payer claims system that enables real-time data exchange between payers and providers for instant coverage validation and improved claims processing.

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News 10/22/25

October 21, 2025 News Comments Off on News 10/22/25

Top News

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OpenEvidence raises $200 million in Series C funding, just three months after raising $210 million. Its valuation has jumped to $6 billion.

The company has developed an AI-based clinical decision support search engine for healthcare providers.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

AI clinical summary startup Fourier Health raises $8.4 million in seed funding. Co-founder and CTO James Lloyd previously served as CTO at Redox, which he helped to launch in 2014.

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DocGo, which offers remote patient monitoring, mobile urgent care, and medical transportation, acquires virtual care vendor SteadyMD.

Samsung Electronics wraps up its $115 million acquisition of Xealth, the digital health integration company that launched out of Providence Health & Services in 2017. Xealth CEO Mike McSherry will remain in that role as Samsung works to expand the Xealth team in Seattle and build out its consumer-facing health apps.


Announcements and Implementations

Dana-Farber Cancer Institute (MA) uses Health Data Analytics Institute’s HealthVision platform and large language models to develop its Better Real-time Information on Documentation of Goals of care for Engagement in Serious Illness Communication protocol.

York and Scarborough Teaching Hospitals NHS Foundation Trust in England implements Agfa HealthCare’s Xero Viewer imaging technology.

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Hackensack Meridian Health (NJ) uses Cadence’s Proactive Care Engine as part of a new remote patient monitoring program for seniors.


Government and Politics

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HHS taps Palantir, Availity, Gainwell Technologies, and the Council for Affordable Healthcare to develop prototypes for a national provider directory. The CMS-led directory project will occur in several phases over the next year.


Privacy and Security

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Mayo Clinic seems to be among the hundreds of organizations impacted by Monday’s Amazon Web Services outage. Its patient portal and phone lines were down for several hours. NHS facilities in England were also impacted, with one digital health chief anonymously commenting, “I think it’s worth knowing that if NHS services are dependent on cloud providers and they go down, then it’s probably more important than losing Snapchat.”

UC San Diego’s Center for Healthcare Cybersecurity develops Project CrashCart, a “hospital IT system in a box” that hospitals can quickly set up and use during downtimes caused by ransomware attacks or other cybersecurity incidents.


Other

Developers at the UNC School of Medicine, UNC Health, and the North Carolina Translational and Clinical Sciences Institute develop the new Secure Health Informatics Research Environment for analytics projects that use data from UNC Health’s EHR. The SHIRE cloud-computing environment will go live November 3.

Ascension Sacred Heart and Ascension St. Vincent’s launch a Telehealth Maternity Care Program with support from the Florida Department of Health. The program offers pregnant and post-partum women dedicated patient navigators, help with referrals to wraparound services, and access to medical devices.


Sponsor Updates

  • Black Book Research shares three solution areas survey respondents deem the most likely to displace incumbent health IT systems by early 2026.
  • Surescripts announces a major expansion of its Touchless Prior Authorization technology, which now reaches more than 76,000 prescribers across the country.
  • Praia Health, Providence, and Labcorp share outcomes from a collaboration that significantly improved lab appointment adherence, patient engagement, and operational efficiency at Providence.
  • Censinet announces that Chief Commercial Officer Cambrey Ware has been named to the University of Tennessee’s Haslam Healthcare Distinguished Fellows Program.
  • Clinical Architecture releases a new episode of “The Informonster Podcast” titled “Talking AI with ChatGPT.”
  • Consensus Cloud Solutions will sponsor the Healthcare From the Heart Gala October 23 supporting Element Care PACE.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Comments Off on News 10/22/25

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