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Morning Headlines 7/23/15

July 22, 2015 Headlines Comments Off on Morning Headlines 7/23/15

Anthem Nears Deal to Buy Cigna for $48 Billion

Anthem and Cigna are, once again, nearing an acquisition deal.The deal will be worth $48 billion, or $188 per share for Cigna. Cigna shares closed at $151 per share Wednesday, but climbed eight percent in after hours trading following the acquisition rumors. An announcement could be made as early as Thursday afternoon.

2015 Top Markets Report Health IT

The Department of Commerce releases a report on health IT, calling it a strong export opportunity for the US, and forecasting that the top five markets over over the next three years will be: Finland, Germany, Japan, Netherlands, and Switzerland.

Contractor for Maryland health exchange website to pay $45M

Noridian Healthcare Solutions agrees to pay $45 million to Maryland to avoid legal action after failing to deliver a functional state health insurance exchange.

Comments Off on Morning Headlines 7/23/15

Morning Headlines 7/22/15

July 21, 2015 Headlines 1 Comment

Break the Red Tape: Electronic Health Records Town Hall (video)

AMA of Georgia holds a town hall-style meeting hosted by Rep. Tom Price (R-GA) and AMA President Steven Stack, MD  to discuss ongoing usability issues with EHRs and looming MU3 regulations.

UVA, MITRE partner to improve health data analysis

University of Virginia Health System and The MITRE Corporation have partnered to develop advanced warning systems to help identify early changes to hemorrhages or lung failure.

Thomas Verbeck: Sharing medical data saves lives

Thomas Verbeck, a retired US Air Force brigadier general and CIO, calls for a to halt the DoD EHR procurement until a congressional review can be conducted to evaluate the problems that a non-integrated system will cause for soldiers, veterans, and care providers across the DoD, VA, and civilian health systems.

Virtual Reality Now Being Used To Treat Bipolar Disorder

In England, Oculus Rift Virtual Reality headsets are being piloted by the NHS to help patients with mental health disorders learn to cope with environmental stressors. Using VR, researchers are immersing patients in everyday scenarios, such as riding the subway or the bus, in hopes of triggering controlled emotional responses that can then be analyzed.

News 7/22/15

July 21, 2015 News 11 Comments

Top News

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Physicians converge on a town-hall meeting hosted by the AMA and Medical Association of Georgia to express their dissatisfaction with EHRs and Meaningful Use. Rep. Tom Price (R-GA) and AMA President Steven Stack, MD hosted the 90-minute event, which they used to raise awareness of AMA’s Break the Red Tape campaign to delay finalization of MU Stage 3 regulations.


Webinars

July 22 (Wednesday) 1:00 ET. “Achieve Your Quality Objectives Before 2018.” Sponsored by CitiusTech. Presenters: Jeffrey Springer, VP of product management, CitiusTech; Dennis Swarup, VP of corporate development, CitiusTech. The presenters will address best practices for building and managing CQMs and reports, especially as their complexity increases over time. They will also cover quality improvement initiatives that can help healthcare systems simplify their journey to value-based care. The webinar will conclude with an overview of how CitiusTech’s hosted BI-Clinical analytics platform, which supports over 600 regulatory and disease-specific CQMs, supports clients in their CQM strategies.

July 29 (Wednesday) 11:30 ET. “Earning Medicare’s New Chronic Care Management Payments: Five Steps to Take Now.” Sponsored by West Healthcare Practice. Presenters: Robert J. Dudzinski, PharmD, EVP, West Healthcare Practice; Colin Roberts, senior director of healthcare product integration, West Healthcare Practice. Medicare’s new monthly payments for Chronic Care Management (CCM) can improve not only patient outcomes and satisfaction, but provider financial viability and competitiveness as well. Attendees will learn how to estimate their potential CCM revenue, how to use technology and clinical resources to scale up CCM to reach more patients, and how to start delivering CCM benefits to patients and providers by taking five specific steps. Don’t be caught on the sidelines as others put their CCM programs in place.

July 30 (Thursday) 3:00 ET. “De-Silo Your Disparate IT Systems Around the Patient with VNA.” Sponsored by Lexmark. Presenters: Steven W. Campbell, manager of diagnostic applications and interfaces, Piedmont Healthcare; Larry Sitka, VNA evangelist, Lexmark. The entire patient record, including both DICOM and non-DICOM data, should be available at the point of need. Disparate, aging systems that hide data inside departmental silos won’t cut it, nor will IT systems that can’t integrate medical images meaningfully. Learn how Piedmont Healthcare used a vendor-neutral archive to quickly and easily migrate its images and refocus its systems around its patients.

Previous webinars are on the YouTube channel. Contact Lorre for webinar services including discounts for signing up by Labor Day.


Acquisitions, Funding, Business, and Stock

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Act.md announces an $8.4 Million Series A funding round led by Rose Park Advisors. The Boston-based startup will use the funds to continue development of its cloud-based care coordination platform.

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Baptist Health Corbin (KY) receives a $15,500 grant from AT&T that it will use to expand its mental health services to surrounding areas via the purchase of a telemedicine cart.

GE Foundation funds the Project ECHO initiative with a $14 million, three-year grant designed to help the project keep growing. Project ECHO is a Web-based forum that helps community providers address complex conditions in their local populations by connecting them with experts who provide disease management education sessions and patient-specific treatment advice.


Announcements and Implementations

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The University of California-San Diego Moores Cancer Center implements the InfuSystem Express EHR connectivity solution from InfuSystem Holdings.

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Bon Secours Richmond Health System (VA) rolls out Pro Charge Capture technology from MedAptus for adult hospitalist and pediatric hospitalist intensivist providers at St. Mary’s Hospital.

Western Colorado HIE Quality Health Network and eHealth Technologies partner to enable Aspen Valley Hospital to share diagnostic images with providers across the region.

The University of Virginia Health System partners with the nonprofit Mitre Corp. to develop improved health data analysis tools. As part of the agreement, Mitre will advise UVA on researching innovative bedside monitoring capabilities and optimizing a new computing system. UVA will in turn provide expertise on clinical analytics, complex data environments, and “smart” hospitals.

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Bassett Healthcare Network (NY) selects StrataJazz Equipment Replacement technology from Strata Decision Technology.

Rite Aid installs HealthSpot telemedicine kiosks at 25 locations in Ohio. Patients will be able to connect to providers from Cleveland Clinic, Kettering Health Network, and University Hospitals.


People

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John Glaser (Cerner) joins Aventura’s Board of Directors.

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WellSpan Health (PA) promotes Thomas McGann, MD to executive vice president for clinical practice, a role in which he will oversee the health system’s Project One evaluation of EHRs.


Government and Politics

Retired U.S. Air Force Brigadier General and former CIO Thomas Verbeck takes to the local paper to urge citizens to demand a Congressional review of the DoD’s decision to spend $11 billion on a new EHR. “[T]he DoD’s plan will fail,” Verbeck explains. “That’s because most of today’s EHR systems, including the bidder finalists, are designed only to work within their own system. That allows them to charge physicians and hospitals outside their system for access to your data. DoD can demand a system that seamlessly connects health data with civilian hospitals – or the VA – but it has failed to do so. The solution is simple: DoD must delay this award pending a congressional review. Putting soldiers at the center of care and ensuring that clinicians have all the information needed must be a minimum requirement for any future expenditures on health IT systems.”


Technology

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Healthfinch adds the Chirp automated patient communication tool to its Swoop prescription refill technology


Privacy and Security

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St. Elizabeth’s Medical Center (MA) pays out $218,400 to settle HIPAA violations stemming from 2013 allegations that employees stored the PHI of nearly 500 patients without having performed an adequate security risk analysis.


Research and Innovation

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London-based King’s College Hospital incorporate Oculus Rift virtual reality headsets and motion-tracking sensors into its VR lab to study the effects of immersing bipolar patients into certain environments like the London Underground.

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Phoebe Putney Health System (GA) kicks off a six-month pilot program to offer employees at Phoebe Worth Medical Center and Phoebe Sumter Medical Center acute care via telemedicine. Once the pilot concludes, the organization will look at establishing additional telemedicine sites at various medical specialties across the region.


Other

The Guardian provides a snapshot of a day in the life of NHS clinical coder Jordan Smith, who likens his job looking up ICD-10 and OPCS-4 codes to being a detective looking for clues in patient medical records. He also seems to be a frontline defense against potential fraud, explaining to a colleague looking for the biggest reimbursement that, “We code for information; finance is a by-product.” 

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The Connected Health Group at Partners HealthCare announces the Connected Health ‘15 Pitch Off, a contest that invites providers and those in training to submit ideas on how emotion-sensing technologies can be used to improve healthcare. The contest will run through September, and winning ideas will be showcased at the annual Connected Health Symposium October 29-30 in Boston.


Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan.

More news: HIStalk Practice, HIStalk Connect.

Get HIStalk updates.
Contact us or send news tips online.

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Curbside Consult with Dr. Jayne 7/20/15

July 21, 2015 Dr. Jayne 3 Comments

Mr. H mentioned that I was away last week. I had the pleasure of spending it on a wilderness adventure and was able to seriously unplug for the first time in a long while. Being forced to make do with what you remembered to pack and what your companions are carrying definitely casts a different light on the idea of accomplishments. I wasn’t away very long before I had some experiences that made me question how important some of the things we all worry about on a daily basis really are in the grand scheme of things.

My active clients and my practice knew I was going to be away and to not expect any responses to email until today. Although our group had a solar charger with us, most of us were pretty serious about putting our technology away on day one. Being able to wake up without the blinking light on my phone was priceless. I went from a world of worrying about hundreds of minute details to a world where the key worries were having enough water, making fire, having adequate food, and staying dry were the real priorities (and not always necessarily in that order).

Teamwork has an entirely new meaning when you are depending on each other to share the load (literally) and look out for each other. Being in the backwoods means getting creative with solutions when you don’t have ready access to everything you wish you had. I administered some fairly primitive medical treatments – fortunately the standard of care doesn’t apply when you’re many miles from nowhere. Everyone made it home with all their limbs and most of their senses of humor, so I guess my wilderness first aid skills were OK. It was certainly nice to be in a world where I didn’t have to worry about documentation, although I did have to have my companions do a “sanity check” on my plan of care since my mind was trying to operate in a Level I trauma center while my patient was sitting on the ground in the dirt.

The best thing was being away from federal (and other) mandates. When your main directives are “Leave No Trace” and to not do anything stupid or that might get you dead, it’s a lot more simple. None of my fellow hikers were in healthcare and only one was in IT, so we didn’t get sucked into beef sessions about work or coworkers. I’ve spent the last decade and a half using the better part of my waking hours to deal with unhappy physicians, poorly functioning technology, and whether my employers were sane. It was nice to just worry instead about how far I could push myself mentally and physically and whether my feet were staying dry and happy.

I learned that I’d rather deal with venomous spiders and reptiles any day than with RAC audits and PQRS calculations. I also learned that having the right kind of supplies turn up at the right time makes all the difference (and indeed what I would do for a Klondike Bar, when presented with one that had been delivered in dry ice following three days with the heat index well over 100F). I shared my tent with a fascinating spider – do you know how long it takes her to eat a fly? I do. I also shared my path with a flock of wild turkeys (not the liquid kind), mosquitoes the size of hang gliders, and what one of my trail mates insists was a chupacabra (personally I think it was a raccoon).

I think the best part of the experience was being mostly without the need to keep track of time. You wake up when the sun comes up and go to bed when you feel like it. There are no double-booked meetings or back-to-back conference calls. You rest when you’re tired and pick up again when you’re ready. You have the luxury of watching spiders build webs because you don’t have anything else pressing to do.

Coming back to civilization was initially a rude awakening. The first person I encountered at the airport was a twenty-something man using voice-to-text for messaging his best friend about why the friend’s girlfriend was bad news. I got to hear all the gory details and doubt he even thought that everyone around could hear. (By the way friend – it’s going to backfire. Your friend needs to figure it out on his own.)

Civilization did redeem itself, however, when I discovered I was sharing my flight home with the BYU Ballroom Dance Company. They were extremely courteous travelers as well as being classily dressed. I almost thought I had fallen into a 1960s air travel dream with the men in crested navy blazers and the women in matching tangerine travel dresses. I found it amusing that although the ladies’ jewelry matched, they all had their own choice of shoes.

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Nearly 70 miles of hiking later, I’m back in the saddle with quite a few emails and a couple of conference calls. It’s hard to be back, but I’m interested to see how my new perspective influences my day-to-day work. I’m exhausted but invigorated. I’ve already started planning next summer’s wilderness adventure and it’s great to have something to look forward to.

What’s your next adventure? Email me.

Email Dr. Jayne.

Morning Headlines 7/21/15

July 20, 2015 Headlines Comments Off on Morning Headlines 7/21/15

How Not to Fix the F.D.A.

The New York Times Editorial Board publishes a piece critical of the 21st Century Cures Act, pointing out problematic provisions that weaken FDA oversight on medical devices and strip the drug review process of important safety measures, recommending that the Senate “either eliminate or rewrite the flawed provisions before passing its version of the legislation.”

Hacked? Big deal: I made my most personal data public

John Halamka, MD and CIO of Beth Israel Deaconess Medical Center, recounts his decision to publish both his complete medical record and sequenced genome, in an article he writes calling for a patients-centric platform that would allow anyone to voluntarily share their own health data.

Project ECHO: Force Multiplier For Community Health Centers

GE Foundation will fund the Project ECHO initiative with a $14 million, three-year grant designed to help the project continue growing. Project ECHO is a web-based forum that helps community providers address complex conditions in their local populations by connecting them with experts who provide disease management education sessions and patient-specific treatment advice.

Federal Grant Awarded to Support State Medical Boards in Developing Infrastructure for Interstate Medical Licensure Compact

The Federation of State Medical Boards announces that it has received a $225,000 grant to help states adopt the Interstate Medical Licensure Compact, an agreement it drafted last year that eases licensure restrictions on cross-state care delivery in an effort reduce barriers to telehealth expansion.

Comments Off on Morning Headlines 7/21/15

Morning Headlines 7/20/15

July 19, 2015 Headlines 2 Comments

UCLA Health Victim of a Criminal Cyber Attack

UCLA Health announces that 4.5 million patient records have been compromised after discovering that during a September 2014 cyber attack,  hackers had accessed secure parts of the network where medical records were stored.

Allscripts Shares Soar After Preliminary Results Beat Estimates

Allscripts reports preliminary Q2 results: expected revenue is projected at $350-$354 million, EPS $0.12, beating analyst expectations on both. Share prices climbed nine percent on the news.

Health IT Safety Center Roadmap

ONC publishes its Health IT Safety Center Roadmap which calls for the creation of a Health IT Safety Center where industry stakeholders would analyze emerging safety issues and generate evidence-based solutions and resources. The center is expected to generate $20 million in costs over its first five years of operation.

Drone Drug Delivery Flights Add International Research Element to Health Outreach

The first FAA-approved drone delivery system goes live, delivering pharmaceuticals  to a free health clinic running in the rural community of Wise, VA.

Monday Morning Update 7/20/15

July 18, 2015 News 7 Comments

Top News

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UCLA Health announces that its systems have been breached in a criminal cyberattack, exposing the information of 4.5 million patients. UCLA contacted the FBI in October 2014 when it noticed suspicious activity, but didn’t realize the hackers had gained access to patient information until May 2015. UCLA has hired additional IT security companies and expanded its internal security team in response to the breach.

The many recent healthcare breaches suggest that basically everybody who has ever been a patient or bought medical insurance should just accept the fact that their information could be exposed, causing nothing more than embarrassment other than in the case of identity theft. That makes me wonder which data elements are required to steal someone’s identity and whether providers should be storing those elements given their substandard security. Or if we’re really paranoid about someone finding out about our blood pressure or hemorrhoids (does anyone really care?), whether pre-Internet HIPAA laws should be extended beyond just providers to everybody.


Reader Comments

From Publius: “Re: DoD EHR bid. Will announce Friday 7/17 their selection of Epic/IBM for the DHMSM project. IBM is meeting with consulting firms on Monday 7/20 to deliver Statements of Work (SOWs). Seattle/Tacoma area is the first deployment, Washington DC, Europe, then Asia. Consultant pay rates are expected to be below market initially.” Unverified. My insider says Friday at 4:00 p.m. Eastern was the deadline for the DoD folks to turn in their scoring for tabulation following a two-day extension. Unless DoD ignores their stated methodology, nobody knows the winner yet. Maybe next week, although the week after seems more likely. Another source says the announcement date will be August 14. Gossiping about the outcome is fun and I’ve heard a bunch of wild, unverified rumors, such as one of the three bidders failing to make the final cut due to licensing and offshoring issues. I’m trying to picture the reaction in the three camps when the winner is named. Maybe the winner will become so distracted by DoD’s demands that the other two will gain non-governmental market share. Remember NPfIT, where every successful and initially giddy bidder nearly went out of business after failing to meet milestones tied to payments.

From Truven Watcher: “Re: Truven. Rumors are that TriZetto is in talks with Veritas Capital to buy it.” Unverified. TriZetto was acquired last fall for $2.7 billion by Cognizant, which has expressed interest in more acquisitions.

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From Mr. Black: “Re: NantHealth acquisition of Harris Healthcare. The best part of the NantHealth purchase is Allscripts gave them $200 million, which they in turn gave them $100 million, but since Allscripts essentially gave them their money back (and then some), they went and purchased a competitor. It’s just laughable.”

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From Wintry Mix: “Re: Allscripts. Trying to convince me that they have a truly integrated, single database, single code set acute and ambulatory offering along the same lines as Cerner, Epic, and Meditech. No interfaces, one patient/one record, etc. It wasn’t long ago that Allscripts included zero dollar interfaces between the Touchworks PM and EMR components in their ambulatory contracts since they hadn’t fully integrated the A4 PM system, let alone folding in Eclipsys. Can anyone validate their claim?”

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From ThePope: “Re: Ascension Health. The largest Catholic Health System in the world is making a coercive offer to buy one of its vendors at a 50 percent discount to market value, an unprecedented move for a faith-based, not-for-profit system.” Ascension Health makes a lowball offer of half the stock market value of revenue cycle vendor Accretive Health after announcing that it won’t renew the company’s contract, which accounts for half of Accretive’s total revenue. Accretive Health rejected the offer, but its shares tanked that same 50 percent on Friday, wiping out more than $250 million in equity. The company is “seeking strategic alternatives” as shares have dropped 71 percent in the past year. Former McKesson executive Emad Rizk, MD, who took the Accretive CEO job a year ago, saw his net worth plunge $3 million between Friday’s breakfast and dinner as the stock went down in flames following Ascension’s offer/threat.


HIStalk Announcements and Requests

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I was surprised that more than half of poll respondents haven’t completed an Advance Directive, meaning that if they’re lying brain-dead on a ventilator in a hospital bed (after an accident or stroke or whatever tragedy can happen at any time and at any age), they’re sticking someone else with the decision of whether to pull the plug or let them lie in expensive vegetative limbo indefinitely. Take charge before it’s too late – it’s easy to create an Advance Directive and Healthcare Power of Attorney that makes your wishes clear and legally binding. New poll to your right or here, in recognition of summer vacations: how many paid days away from work will you take in 2015? 

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Thanks to TeraMedica, now part of Fujifilm, which has upgraded its HIStalk sponsorship to Platinum.

A small “my medical records saga” update: I thought I would be clever in sending my CareSync records to my Carebox account using Direct messaging, but CareSync didn’t recognize my Carebox Direct address as valid for some reason even though it allows a Direct address as a “send to” option. I’ve let them know it didn’t work. I also requested to have my PCP’s records added, which is a one-button CareSync click followed by a quick provider database lookup.


Last Week’s Most Interesting News

  • NantHealth acquires Harris Healthcare Solutions.
  • A group that includes HIMSS and MGMA publish initial documents for their Virtual Clipboard project that will allow patient-entered demographic and insurance information to be collected electronically at registration.
  • ProPublica publishes a Surgeon Scorecard of complication rates derived from Medicare claims data.
  • AHA objects to the information blocking provisions of the 21st Century Cures Act that has cleared the House and now rests with the Senate, urging Congress to target non-cooperative vendors whose systems and fees make it impractical for providers to share data conveniently.

Webinars

July 22 (Wednesday) 1:00 ET. “Achieve Your Quality Objectives Before 2018.” Sponsored by CitiusTech. Presenters: Jeffrey Springer, VP of product management, CitiusTech; Dennis Swarup, VP of corporate development, CitiusTech. The presenters will address best practices for building and managing CQMs and reports, especially as their complexity increases over time. They will also cover quality improvement initiatives that can help healthcare systems simplify their journey to value-based care. The webinar will conclude with an overview of how CitiusTech’s hosted BI-Clinical analytics platform, which supports over 600 regulatory and disease-specific CQMs, supports clients in their CQM strategies.

July 29 (Wednesday) 11:30 ET. “Earning Medicare’s New Chronic Care Management Payments: Five Steps to Take Now.” Sponsored by West Healthcare Practice. Presenters: Robert J. Dudzinski, PharmD, EVP, West Healthcare Practice; Colin Roberts, senior director of healthcare product integration, West Healthcare Practice. Medicare’s new monthly payments for Chronic Care Management (CCM) can improve not only patient outcomes and satisfaction, but provider financial viability and competitiveness as well. Attendees will learn how to estimate their potential CCM revenue, how to use technology and clinical resources to scale up CCM to reach more patients, and how to start delivering CCM benefits to patients and providers by taking five specific steps. Don’t be caught on the sidelines as others put their CCM programs in place.

July 30 (Thursday) 3:00 ET. “De-Silo Your Disparate IT Systems Around the Patient with VNA.” Sponsored by Lexmark. Presenters: Steven W. Campbell, manager of diagnostic applications and interfaces, Piedmont Healthcare; Larry Sitka, VNA evangelist, Lexmark. The entire patient record, including both DICOM and non-DICOM data, should be available at the point of need. Disparate, aging systems that hide data inside departmental silos won’t cut it, nor will IT systems that can’t integrate medical images meaningfully. Learn how Piedmont Healthcare used a vendor-neutral archive to quickly and easily migrate its images and refocus its systems around its patients.

Previous webinars are on the YouTube channel. Contact Lorre for webinar services including discounts for signing up by Labor Day.


Acquisitions, Funding, Business, and Stock

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Xerox takes a $145 million charge as it decides to cut back its Medicaid systems business within its Government Healthcare Solutions division.

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Mayo Clinic licenses its stress level software for physicians, residents, and medical students to Corporate Web Services, which developed the interactive versions of the tools and will market the products through its Med+Ed Web Solutions business.

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Consumer engagement platform vendor Accolade raises $22.5 million.

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Allscripts reports preliminary Q2 estimates that beat analyst expectations for both revenue and earnings, sending shares up 9 percent on Friday. Above is the one-year MDRX share price chart (blue, down 11 percent) vs. the Nasdaq (red, up 18 percent).


People

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Steve Wasserman (AppNeta) and Joy Schroeder (PatientKeeper) join Aventura as CFO and VP of business development, respectively.


Government and Politics

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ONC releases its consultant-developed roadmap for a Health IT Safety Center, estimating the cost of operating the public-private partnership at $20 million over five years. The safety center wouldn’t seem to do much actual work for that investment since the proposal says it won’t oversee or investigate anything, won’t collect data, and won’t serve as a Patient Safety Organization. It would mostly just try to get stakeholders together and share information within its core functions of convening, researching, and disseminating. The report suggests that initial funding could come from ONC or AHRQ (assuming the government doesn’t dissolve AHRQ, after which this report seems to suggest that the Safety Center be modeled) and the center would have to figure out how to fund itself by Year 5. It calls for at least 10 FTEs along with IT and travel costs. It’s way too touchy-feely to raise my level of interest and fails to address any pressing issues, such as the need for centralized data collection, incident investigation, and provider safety awareness. It seems like a waste of taxpayer money in the proposed form as it tries to avoid offending anyone, including those who need offending, and how it will eventually fund itself raises interesting questions. I don’t think this will help ONC’s case in trying to convince Congress to underwrite its search for post-Meaningful Use relevance.


Privacy and Security

A New York Times article notes the ongoing use of HIPAA as a healthcare provider “code of silence” in misinterpreting the law by either ignorance or indifference, such as when a woman called the ED to provide the medical history of her 85-year-old mother and was told they couldn’t take her information because of HIPAA, which led to the doctor ordering a drug to which the patient was allergic. A church stopped listing the names of ill members in its bulletin, with the minister claiming it had to stop because of HIPAA. The article also notes that patients can give consent verbally to allow their information to be shared even though hospitals often require them to sign a form.


Technology

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A rural Virginia field hospital set up by Remote Area Medical becomes the first US recipient of a package delivered by FAA-approved drone as medical supplies are flown in as a test that also involves NASA. The 10-pound drones were provided by Flirtey, which calls itself “the world’s first autonomous aerial delivery company” in offering last-mile logistics.


Other

A KQED analysis finds that the Bay area has the lowest rate of graduating medical students who continue on to residency in “Dropout Docs: Bay Area Doctors Quit Medicine to Work for Digital Health Startups.” A third of Stanford’s medical graduates effectively end their medical careers by not even applying to residency programs. The article notes that biotech and digital health companies offer opportunities that appeal to new graduates worried about excessive patient loads and lack of provider satisfaction, with one physician adding, “I loved working with patients, but I looked around me and realized that I didn’t want the jobs of anybody who had ‘succeeded’ as a clinician. Tech culture is very appealing when juxtaposed against the hierarchy and myriad hoops to be jumped through in clinical medicine.”

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Scottsdale Institute announces its Patient/Consumer Engagement Adoption Model that includes a self-administered assessment. It’s free to all US health systems and clinics.

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A new, free Peer60 report finds that two-thirds of providers consider image-sharing to be critical, with most of them a lot more interested in receiving images from outside facilities rather than sending them (obviously that’s a problem). Nuance’s PowerShare Network (the acquired Accelerad and SeeMyRadiology.com) had the top market share and market awareness.

Weird News Andy says this story is Finger Kissing Good, in which the CDC quite unnecessarily advises him to avoid kissing pet chickens due to potential salmonella infections. WNA adds some trivia in noting that Peach Melba and Melba Toast were both named in honor of Australian soprano Nellie Melba, which inspired him to christen his seafood creation in honor of his favorite singer Ella Fitzgerald as Salmon Ella.


Sponsor Updates

  • North Valley Hospital (MT) uses Summit Express Connect to consolidate 45 interfaces in its migration from Meditech to McKesson Paragon.
  • MedData offers “The Wait is Over: Welcome to ‘The Impatient Patient.’”
  • NTT Data Americas is named “Best IT Company of the Year in Services” in the 10th Annual 2015 IT World Awards sponsored by Network Products Guide.
  • NVoq offers “Your iPhone has Good Dictation. Why Doesn’t your Enterprise Application?”
  • Oneview Healthcare offers “Six Steps to Superior Patient Satisfaction.”
  • Patientco posts “Is the Location of Your ‘Pay My Bill’ Button Costing You Money? You May Be Surprised.”
  • VisionWare will exhibit at the MDM & Data Governance Summit July 22-23 in San Francisco.
  • PatientKeeper offers “Providers: Assess Your Charge Capture Needs.”
  • Paragon Development Systems (PDS) reports record monthly revenue in June 2015.
  • PerfectServe offers “Care Transitions – Tips for Bridging the Gaps.”
  • PeriGen supports the Association of Women’s Health, Obstetric and Neonatal Nurses with a $2,500 donation to the Every Woman, Every Baby program.
  • Phynd offers “Inaccuracies move the industry toward a Unified Provider Management Platform.”
  • PMD offers “Patient Satisfaction is Physician Satisfaction.”
  • Sandlot Solutions will exhibit at the Louisiana Hospital Association Annual Meeting and Summer Conference July 20-21 in Orange Beach, AL.
  • The SSI Group will exhibit at the Adventist Health System Revenue Cycle Conference July 21-22 in Altamonte, FL.
  • Sunquest Information Systems will exhibit at AACC 2015 July 28-30 in Atlanta.
  • The Dallas Business Journal features T-System CTO Hank Hikspoors.
  • Huron Consulting and Valence Health will exhibit at the AHA Leadership Summit July 23-25 in San Francisco.
  • Verisk Health offers “VHC is Back and Better Than Ever Before.”
  • Voalte CEO Trey Lauderdale is profiled in the Florida Business Observer.
  • ZirMed offers “CMS’ new ICD-10 transition plan and newly proposed reimbursement model.”

Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan.

More news: HIStalk Practice, HIStalk Connect.

Get HIStalk updates.
Contact us or send news tips online.

 

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Morning Headlines 7/17/15

July 16, 2015 Headlines 1 Comment

NantHealth Acquires Harris Healthcare Solutions

Healthcare billionaire Patrick Soon-Shiung, MD’s digital health startup NantHealth acquires Harris Healthcare Solutions, which sells a suite of health information exchange products, for an undisclosed sum.

The Sullivan Institute, WEDI, HIMSS, MGMA Unveil Pilot Design for Virtual Clipboard Initiative

The Sullivan Institute for Healthcare Innovation, along with HIMSS, WEDI, ONC, MGMA, and others, publish the results of the Virtual Clipboard Initiative, a collaborative effort aimed at developing a blueprint for a mobile app that would streamline the patient check-in process by automating the transfer of demographic, insurance, and clinical summary information.

The Blue Cross Blue Shield Association Announces New Identity Protection Services For Customers Nationwide

Blue Cross Blue Shield announces a nationwide initiative to offer customers with credit monitoring, fraud detection, and fraud resolution services by the start of 2016.

New London, Westerly hospitals to join Yale New Haven system

Lawrence + Memorial Hospital (CT) and Westerly Hospital (RI) will merge with the Yale New Haven Health System, implementing Epic across both sites as part of the deal.

News 7/17/15

July 16, 2015 News 1 Comment

Top News

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NantHealth acquires Harris Corporation’s healthcare business, which had been rumored to be up for grabs earlier this year as Harris focuses on its defense business. Harris’s FusionFX product line (HIE, patient and provider portals, secure messaging, single sign-on) and its analytics and middleware products came from its $155 million acquisition of Carefx in 2011. A reader tipped me off before the announcement with this comment: “Nant has been working with Allscripts/dbMotion for awhile, and with this purchase, they are essentially buying a competitor with an inferior product.”


Reader Comments

From Juris Nurse: “Re: South Australia’s ESMI imaging system that is causing problems there. I looked it up and it’s not a specific product, but a $19 million project that involves enterprise RIS, PACS, and voice recognition provided by Carestream.” I mentioned that rollout of the system caused two-week imaging delays and a radiologist’s claim that non-clinical administrators were entering orders and deleting his critical comments about the system. Kodak sold its healthcare business to Canada-based Onex for $2.5 billion in early 2007, with Onex trying unsuccessfully to unload the renamed Carestream Health for $3.5 billion in 2013.

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From Ron Mexico: “Re: Glens Fall Hospital as Epic’s first de-install, This happened last year within DaVita HealthCare Partners, which replaced the Epic system of acquired Talbert Medical Group with its standard Allscripts TouchWorks. Needless to say, things didn’t go too well. There has been a lot of turnover in leadership and clinical informatics since.” The reader’s original rumor report referenced Epic’s assertion that it has never been replaced except when a customer was acquired, although I don’t know if that comment refers only to inpatient systems. Glens Falls Hospital CIO John Kelleher saw my post and graciously reached out to say that the hospital, which I believe was using Cerner inpatient and Epic outpatient, will replace Epic ambulatory with Cerner. A key factor was Cerner’s ITWorks system management services, which might give Epic motivation to speed up its client hosting rollout. If Epic’s claim was that it has never been voluntarily de-installed in either hospital inpatient or outpatient settings, then that streak has been broken. Epic will probably also be replaced by Cerner at the former University of Arizona Health Network, acquired by Cerner client Banner Health, but that won’t count against the streak if it happens.


HIStalk Announcements and Requests

It’s prime vacation season and Jenn, Lorre, Dr. Jayne, and I are unchaining ourselves from the keyboard on and off over the next few days even though we’ll still keep up with important news and emails.

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Mrs. S sent photos of the iPad keyboard cases provided by the HIStalk DonorsChoose project, saying her Colorado fourth graders love them for doing research work since the class has only six laptops that 12 groups have to share. She cleverly reworked six class iPads into laptops via our $264 keyboard case donation and now everybody gets their projects done during Genius Hour, a day she sets aside each week to help students research topics they’re passionate about.

This week on HIStalk Connect: Novartis explores partnerships with remote patient monitoring providers to help insurers control costs as it prepares to launch a groundbreaking, but expensive, new heart failure medication. Renowned genetics scientist and entrepreneur Lee Hood raises a $36 million Series B round for his genetics-based personal medicine startup. GlaxoSmithKline reports that it will begin using Apple’s ResearchKit platform to support its clinical trials. A Harvard Medical School study evaluates the accuracy of online symptom checkers, finding that the correct diagnosis is only returned within the first three results 51 percent of the time.

This week on HIStalk Practice: Rhode Island Quality Institute CEO Laura Adams comes to CurrentCare’s defense. Primary care docs may be healthcare’s next hot commodity. Medfusion launches new patient payment tools. The Alliance of Specialty Medicine takes over Capitol Hill. Fitness nuts can share their wearables data for the greater good. Primary care docs bare all in their frustrations with EHR administrative tasks. UNM plans to invest heavily in EHR support for primary care practices across New Mexico. Greenway Health CEO Tee Green provides insight into the new brand.


My Records Request Saga Continues

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Amy Gleason of CareSync offered an end-run to my “give me my medical records electronically” saga involving a EMRAM Stage 7, MU Stage 2-attesting medical center. CareSync provides a personalized service in which their Health Assistants do all the ugly work behind the scenes. I signed up for the service (full disclosure: Amy gave me a coupon code for free access) and it was a great experience. The user interface was easy to follow, the CareSync Health Assistant called to introduce herself and see how she could help, and I completed a very short online form that CareSync converted into a faxed hospital information request in the background. Shortly after, I received an emailed transaction report indicating that CareSync had added the individually transcribed visit-related data elements to my record along with scans of the hospital’s reports. My total time investment: maybe five minutes. I can’t think of anything negative to say about the experience (OK, one tiny thing – signing the request form with a mouse wasn’t much fun for a trackball user like me).

CareSync would be great for the average patient and/or family members since it’s a turnkey service, you get to work with a real human, and its health maintenance tools appear excellent even though I haven’t actually used them yet. Requesting electronic records is one thing, but then what do you do with them? CareSync loads everything into a very nice online record, complete with the scanned original documents, and then layers on tools you use to manage the records, add additional information, and selectively share the information with providers (down to the individual data element). The Concierge service is $199 per year and seems easily worth it since they obtain and load all of your medical records, you have unlimited access to your Health Assistant to schedule your appointments and coordinate your care, it turns dry information into actionable items (reminders, notifications, dashboards), and you can share your record with family and friends for free.

I’m generally scornful of PHRs because few people will bother to enter their information manually, leading to what I assume is a high abandonment rate. With CareSync, I did basically nothing other than request information from a single 18-hour hospital visit, but I still ended up with a perfectly usable baseline record that makes me want to go back to add my PCP’s records, especially since that involves zero effort and cost on my part since CareSync handles it as part of the yearly subscription.

Digging into the user psychology, it feels as though CareSync is the logical home for my records rather than provider portals. I feel empowered since I’m controlling my information from all sources and can share it with providers who can’t or won’t access other provider systems electronically. It’s also nice to have a real person to contact for help or requests.

I wasn’t surprised that the records CareSync obtained for me had numerous significant errors made by the hospital. The hospital flagged me as having several conditions that I don’t have, including asthma, diabetes, and myocardial infarction. They also incorrectly marked me as a smoker even though my history clearly says I’m not. Most importantly, they still haven’t given me an electronic copy of my information – CareSync did all the work in dealing with fax machines and manual transcriptions. Otherwise, I still haven’t heard back from my Office for Civil Rights complaint, the filing of which I should add was also simple and quick.


Webinars

July 22 (Wednesday) 1:00 ET. “Achieve Your Quality Objectives Before 2018.” Sponsored by CitiusTech. Presenters: Jeffrey Springer, VP of product management, CitiusTech; Dennis Swarup, VP of corporate development, CitiusTech. The presenters will address best practices for building and managing CQMs and reports, especially as their complexity increases over time. They will also cover quality improvement initiatives that can help healthcare systems simplify their journey to value-based care. The webinar will conclude with an overview of how CitiusTech’s hosted BI-Clinical analytics platform, which supports over 600 regulatory and disease-specific CQMs, supports clients in their CQM strategies.

July 29 (Wednesday) 11:30 ET. “Earning Medicare’s New Chronic Care Management Payments: Five Steps to Take Now.” Sponsored by West Healthcare Practice. Presenters: Robert J. Dudzinski, PharmD, EVP, West Healthcare Practice; Colin Roberts, senior director of healthcare product integration, West Healthcare Practice. Medicare’s new monthly payments for Chronic Care Management (CCM) can improve not only patient outcomes and satisfaction, but provider financial viability and competitiveness as well. Attendees will learn how to estimate their potential CCM revenue, how to use technology and clinical resources to scale up CCM to reach more patients, and how to start delivering CCM benefits to patients and providers by taking five specific steps. Don’t be caught on the sidelines as others put their CCM programs in place.

July 30 (Thursday) 3:00 ET. “De-Silo Your Disparate IT Systems Around the Patient with VNA.” Sponsored by Lexmark. Presenters: Steven W. Campbell, manager of diagnostic applications and interfaces, Piedmont Healthcare; Larry Sitka, VNA evangelist, Lexmark. The entire patient record, including both DICOM and non-DICOM data, should be available at the point of need. Disparate, aging systems that hide data inside departmental silos won’t cut it, nor will IT systems that can’t integrate medical images meaningfully. Learn how Piedmont Healthcare used a vendor-neutral archive to quickly and easily migrate its images and refocus its systems around its patients.

Previous webinars are on the YouTube channel. Contact Lorre for webinar services including discounts for signing up by Labor Day.


Acquisitions, Funding, Business, and Stock

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Robotics manufacturer Vecna Technologies acquires telepresence robotics vendor VGo. Both companies operate primarily in healthcare.


Sales

Kettering Health Network (OH) choose Phynd to manage the information of 30,000 referring and credentialed physicians in its eight hospitals.

Austria’s AUVA insurance organization chooses Cerner for its seven emergency hospitals and four rehabilitation centers that focus on occupational health and treatment.


People

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Huntzinger Management Group names Craig Kasper (The Comfort Company) as VP of marketing.


Announcements and Implementations

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A group that includes the HIMSS, WEDI, MGMA, and the Sullivan Institute releases design standards for Virtual Clipboard, which would allow providers to collect patient-entered demographic and insurance information to speed up registration.


Government and Politics

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This is what makes citizens cynical about government officials: former CMS Administrator Marilyn Tavenner is named president and CEO of America’s Health Insurance Plans (AHIP), meaning she will serve as an insurance industry lobbyist. AHIP (and former CEO Karen Ignagni) had a key role in protecting insurance company profits and influence as the Affordable Care Act Congressional sausage-making was done, while Tavenner was in charge during the ensuing Healthcare.gov debacle.


Privacy and Security

Researchers warn that new crytpographic methods allow hackers to break into wireless networks secured by WPA-TKIP as well as sites secured by HTTPS sessions.

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All Blue Cross Blue Shield companies will provide free identity protection services to their customers by the end of the year, including credit monitoring, fraud detection, and fraud resolution support.


Other

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Lawrence + Memorial Hospital (CT) will join Yale New Haven Health System and implement its Epic system.


Sponsor Updates

  • ADP AdvancedMD adds Safari and Chrome browser support to its EHR.
  • Healthgrades offers a white paper that evaluates gender-related differences, complications, and risks of obesity and bariatric surgery.
  • Chartis Group publishes a white paper titled “Healthcare Providers as Information Management Companies.”
  • National Billing Center partners with SyTrue in adding translation of unstructured clinical data to its hospital billing solutions.
  • Holon Solutions offers “Healthcare: It’s All About Communication.”
  • EClinicalWorks is named a Leader in the IDC Health Insights MarketScape Report on the HIE market.
  • Galen Healthcare offers “#HIPAA: When our worlds collided.”
  • Greenway Health offers “Serve. Connect. Care. The Journey of the Future of Healthcare.”
  • Hayes Management Consulting provides “The Other Side of the Implementation Coin: Decommissioning Legacy Systems."
  • Healthcare Data Solutions offers “Content Marketing Roundup: Video, Images & Metrics.”
  • Healthwise offers “Riga, Latvia: Lessons from the Baltic.”
  • Iatric Systems will exhibit at the THT Healthcare Governance Conference July 30-August 1 in Austin, TX.
  • Impact Advisors offers “The Good, the Bad and the Ugly of Meaningful Use Stage 3: Objective 6 – Coordination of Care through Patient Engagement.”
  • Influence Health offers “Patient Engagement – Less Studies, More Action.”
  • InterSystems is recognized by SD Times as one of the software industry’s top 100 innovators.
  • Intelligent Medical Objects will exhibit at the 2015 Summer Institute in Nursing Informatics July 22-24 in Baltimore.
  • Leidos Health will exhibit at the NextGen Midwest User Group July 24-25 in Grand Rapids, MI.

Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan.

More news: HIStalk Practice, HIStalk Connect.

Get HIStalk updates.
Contact us or send news tips online.

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Readers Write: WikiLeaks for Healthcare

July 16, 2015 Readers Write 11 Comments

WikiLeaks for Healthcare
By Todd D. Johnson

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Did you feel the earthquake that hit healthcare this week? If not, you weren’t paying attention. On Monday, ProPublica, an independent, non-profit newsroom, published Medicare data about complication rates for surgeons and hospitals across the country. For the first time ever, the complication rates are reported all the way down to the individual surgeon.

This is big, sort of a WikiLeaks for healthcare. ProPublica has also used the stage to call out some of historically best-regarded healthcare institutions in the world on their outcomes.

Let’s agree that the train of transparency and value based healthcare has already left the station. If you didn’t believe it last Wednesday — when the Secretary of HHS, Sylvia Burwell, sent a strong market signal accelerating the movement requiring physicians to provide a “warranty” for their services — believe it today. Now any individual (patient or referring physician) can (and should) look up complication rates by surgeon and by hospital as they are shopping for doctors.

Furthermore, any payer, medical malpractice carrier, and any physician-employing entity can use the same data to negotiate reimbursement, premiums, and employment terms, respectively. This changes everything.

Arguably, #SurgeonScorecard is simultaneously both the best thing and the worst thing that could have happened for our healthcare system right now. Any physician or hospital that somehow thinks that the market economics aren’t going to shift needs to wake up. They can neither ignore nor hide from these data. Even if payors aren’t going to mandate change, patients ultimately will, and both patients and payors now have the tools at their disposal to do so. Furthermore, this data is public, and physicians and/or hospitals no longer have the only key to the safe containing physician-level outcomes.

Like every empire, the days of Fortress Medicine are now numbered. Those provider organizations that can find and use new tools to help them learn, improve, adapt, and evolve will survive, and those that don’t will succumb to market forces. Ultimately, this is the best thing that could have happened because it will lead to greater patient safety and improved outcomes.

It also might be the worst thing that could have happened to healthcare today. Change is difficult for many of us, including physicians, and therefore it’s hard to adapt and improve. Really hard. Physicians have lost control of their practices and their data. Just ask them. The data held in EMRs and claims data sets are not at the fingertips of the very practitioners who need them.

Furthermore, the retrospective data are being used by third parties to tell physicians about their performance and about how much or little they may be entitled to for reimbursement. This is to say that the data are often used to hold the providers hostage.

Physicians need new tools to empower themselves by using their own data. These tools must enable them to proactively treat patients in more high performance ways at lower costs. Just like ProPublica uses big data to learn about populations, physicians need to use their own data to gain more insight, work more efficiently, get better outcomes and measure them. But their data is are either sitting behind the walls of Fortress Payor or sitting in EMRs (otherwise called “wait-a-bases.”)

Just ask a doctor how easy it is to get data from his or her IT department these days. Most physicians haven’t the slightest idea how to access their own data. This is an unacceptable situation.

How can we ask providers to improve when they are flying blind? You may ask, “But didn’t we just spend $40B of taxpayer money to subsidize the purchase of fancy EMR systems to help providers improve performance?” Sadly, the flaw is that those EMRs can’t tell them which patient is sitting at home three days after surgery with a fever and early signs of an infection. That EMR isn’t telling them that their patients aren’t performing their daily at-home exercises to reduce their risks of blood clots. That EMR isn’t telling them that the patient isn’t understanding their treatment plans and adhering to them. At best, that EMR is only telling them that the patient was admitted to the emergency room after developing an infection.

As its title indicates, the EMR is merely a “record,” of that which has already happened rather than a live stream of what is happening, or a forward-looking tool for what is likely to happen. But more than that, EMRs only “know” the events that occur within the system in which they record.

Research out of the University of California San Francisco, reported last month in the Annals of Internal Medicine showed us that within three days of an emergency room visit, one-third of all return visits happened at another institution. This is worth repeating. One-third of all patients returning to an emergency room within three days of an initial visit occur at a the emergency room of a different hospital.

This means that there is tremendous, costly leakage outside of the walls of the index institution, and the events (and associated costs) around that leakage are unknown to the physician until the claims data (with reduced reimbursement) appear at the door. Just as patients are gaining increasing access to their own data, so too is there a need among providers and provider organizations for self-directed visibility into their own data.

Now is the time that physicians need to challenge themselves and their organizations to embrace value-based agreements. They should advocate for transparency; not hide from it. Some providers and provider organizations will undoubtedly feel victimized by these new and very transparent scorecard data. But those who see the opportunity will realize that with the right tools in place, these data can be extraordinarily empowering.

Use of digital engagement platforms with real-time patient reporting that is built right into the physician workflow can empower healthcare organizations and providers to discover and glean insights like never before about their patients. Furthermore, healthcare organizations needn’t wait to be told by payers what their complications are (and correspondingly what their value-based reduction in reimbursement may be) when they can glean from other digital sources exactly what their complication rates are in real-time.

The Surgeon Scorecard is a wake up call for providers to empower themselves to control their own data and not be victims of it. This is the time that they should critically evaluate and invest in new ways to deliver care that leverages the latest digital health tools, remote monitoring, and data analytics.

Years from now, we may well find ourselves referring to the new era after this pivotal moment in healthcare as “Life after the Surgeon Scorecard.” Really, the surgeon scorecard is just the beginning. Next, we will see similar reports extending beyond the eight elective surgeries covered in the ProPublica article. After that, we will see similar data reported for physicians in non-surgical specialties.

Just as it was the consumer market that has been dragging Fortress Medicine into the digital health era, so too is consumer demand for transparency about physician performance dragging data such as those reported today into full view. But physicians themselves are the ones at risk of being left behind. They must become proactive rather than reactive consumers of their own data, adopting and utilizing any number of the emerging workflow-friendly digital health platforms that put the data right into their hands.

Todd D. Johnson is chief executive officer of HealthLoop, Inc.

Morning Headlines 7/16/15

July 15, 2015 Headlines Comments Off on Morning Headlines 7/16/15

Watchdog finds potential for fraud in Obamacare subsidies

A GAO report finds that 11 of 12 fake accounts it created to test HealthCare.gov were approved for subsidies last year, and all 11 were re-approved this year, meaning that in its two years of operation, administrators have not managed to remove any of the fake accounts.

CMS cutting-edge technology identifies and prevents $820 million in improper Medicare payments in first three years

CMS reports that its analytics-powered Fraud Prevention System has saved the government $820 million during its first three years in operation, including $454 million during 2014 alone, a 10 to one return on investment.

Former CMS Administrator Marilyn Tavenner will take AHIP helm

Marilyn Tavenner, the former head of CMS, will take on the role of president and CEO of America’s Health Insurance Plans, the country’s leading insurance lobbying firm.

Comments Off on Morning Headlines 7/16/15

Morning Headlines 7/15/15

July 14, 2015 Headlines 1 Comment

Making the Cut: Why choosing the right surgeon matters even more than you know

ProPublica publishes its Surgeon Scorecard, a comprehensive data visualization tool that displays surgeon-specific complication rates for eight elective procedures.

McKesson Executive Compensation Under Fire, Again

McKesson executives are fighting off another Teamster-sponsored shareholder proposal that would eliminate automatic payouts for top executives in the event of a change in control, including $142 million that would be due to CEO John Hammergren alone.

McCullough-Hyde takes ‘giant leap forward’

McCullough-Hyde Memorial Hospital (OH) implements Epic across its 45-bed facility for $9.5 million after affiliating with TriHealth.

News 7/15/15

July 14, 2015 News 7 Comments

Top News

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ProPublica publishes its Surgeon Scorecard of Medicare complication rates for eight elective procedures. It suggests that choosing the right surgeon is more important than choosing the right hospital, adding that hospitals are lax in monitoring surgeon performance. Low-performing surgeons gave the expected counter-arguments: (a) using only Medicare data is not statistically valid; (b) readmissions don’t necessarily indicate complications; (c) Medicare gets a lot of incorrect and therefore unreliable information from providers; and (d) doctors who take on high-risk patients or treat patients aggressively are overly penalized.

However, a surgeon with one of the lowest complication rates in the country – who had to shut down his practice because producing better results required too much of his time to make a living – concludes, “My results were very good. Other orthopedists in the Twin Cities had horse shit results and made more money. The general public never knew what the results were.”


Reader Comments

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From Gene Gene: “Re: CoPath. Sunquest sells CoPath and PowerPath, each created outside of Sunquest and each with its own build and guts. Cerner also sells two anatomic pathology systems, CoPathPlus and a product called Millennium that they had before swallowing CoPath from DHTI. Both are sold and supported today.”

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From DrLyle: “Re: startup advice. I saw your comments, and by weird coincidence, I had posted my thoughts early on the same topic (after reading yet another blog post earlier).” DrLyle’s “Advice to Healthcare Startups” is a succinct, meaty list that includes strong endorsement of Lean Startup methods, which intrigued me enough that I bought the Kindle version of the book describing them. I’ll report back if it looks interesting.

From Sonny Bunz: “Re: HIStalk sponsors. You list the new and renewing ones, and in the interest of transparency, you should also list those who do not renew their annual sponsorship. People should know if their vendor is not continuing their participation for whatever reason and it would be nice to thank them for their previous support.” I’m somewhat uncomfortable with this since I’m not sure the average reader should even care, but the non-anonymous reader (someone you would likely know) convinced me in a telephone call that it would be a nice gesture to say goodbye to companies that have supported me while also being fully transparent about who is sponsoring. Priorities and budgets change, companies refocus or get acquired, my primary contact moves on and we get handed off to a marketing associate who has never heard of HIStalk, or they’re unhappy that I wrote something negative or declined to fawn over a fluffy press release – it happens. Regardless, I appreciate their support, especially those who had sponsored for several years. These go back to the beginning of 2015.

3M
AT&T
AtHoc
CommVault
Connance
Cornerstone Advisors
Deloitte
DocuSign
EnovateIT
Harris Corporation
Infor
Intelligent InSites
Juniper Networks
Levi, Ray & Shoup
Lincor
Logicworks
McKesson
MedAssets
Medfusion
MediQuant
NextGen
Optum
Predixion
Quantros
RelayHealth
SCI Solutions
ScImage
Sentry Data Systems
Shareable Ink
SRSsoft
Symantec Healthcare
TrainingWheel Learning Solutions
Truven Health Analytics

From Blue Coupe: “Re: Anthem breach. I got a letter today that it doesn’t involve only Anthem plan holders, but also people who worked at companies who contracted with Anthem even if that person didn’t choose Anthem’s coverage.” I don’t know why companies would give Anthem the records of employees who didn’t buy its insurance, but I suspect it will get those companies and maybe justifiably so.

From Capisco: “Re: PHR use agreements. MedStar’s says the user is responsible if malware uses my credentials to get into their system. I would have to trust their forensics that blamed the breach on me since I couldn’t validate that. It also says the patient is responsible for all attorney fees. The agreement doesn’t list a MedStar contact for questions and the folks I reached there don’t seem to know or care.”

From Banished from Topeka: “Re: readmissions. Humana’s chief medical officer said in a conference this morning that the most relevant predictor of a hip replacement readmission for an older woman is whether she has food in the refrigerator.” I don’t doubt it a bit – the more we try to understand and manage healthcare costs, the more we have to delve into how social services are delivered as well since the two can’t be separated. Poor nutrition, loneliness, sanitation problems, physical inactivity, educational deficiencies, and lack of reproductive knowledge are all health problems that eventually cause an immense expense, but don’t get much attention or funding in this country for a variety of reasons. Health systems who go at risk will have no choice but to get off their high horse and coordinate with social services agencies.

From Captain Phasma: “Re: Sheltering Arms Rehab Hospital. Looks like they’ve gone with Cerner. Curious who competed.” The announcement doesn’t say.

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From HITrainer: “Re: Glens Falls Hospital, NY. Heard from someone who works there that they are uninstalling Epic, which would be a first for Epic. Can you verify? This would be huge.” Unverified since I couldn’t locate an email address for CIO John Kelleher, but maybe someone will step up.


HIStalk Announcements and Requests

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It’s hard to believe that the HIMSS conference is just seven months away. We are already planning HIStalkapalooza and have signed contracts for the facility and band. Companies interested in sponsoring can contact Lorre, which would be comforting to me since I’m on a very large financial hook in providing a free party for close to 1,000 people. We have several levels of sponsorship available, but I’ve dubbed the biggest one “Rock Star CEO,” which includes:

  • 100 invitations.
  • A private lounge (capacity 100) with its own bar and food plus two VIP boxes for entertaining prospects, partners, and company executives.
  • The company CEO introduces the band, gets four all-access passes, and enjoys a meet-and-greet with the band back stage after their performance.
  • An on-stage banner.
  • Special recognition from the stage.

Webinars

July 14 (Tuesday) noon ET. “What Health Care Can Learn from Silicon Valley.” Sponsored by Athenahealth. Presenter: Ed Park, EVP/COO, Athenahealth. Ed will discuss how an open business structure and strong customer focus have helped fuel success among the most prominent tech companies and what health care can learn from their strategies.

July 22 (Wednesday) 1:00 ET. “Achieve Your Quality Objectives Before 2018.” Sponsored by CitiusTech. Presenters: Jeffrey Springer, VP of product management, CitiusTech; Dennis Swarup, VP of corporate development, CitiusTech. The presenters will address best practices for building and managing CQMs and reports, especially as their complexity increases over time. They will also cover quality improvement initiatives that can help healthcare systems simplify their journey to value-based care. The webinar will conclude with an overview of how CitiusTech’s hosted BI-Clinical analytics platform, which supports over 600 regulatory and disease-specific CQMs, supports clients in their CQM strategies.

July 29 (Wednesday) 11:30 ET. “Earning Medicare’s New Chronic Care Management Payments: Five Steps to Take Now.” Sponsored by West Healthcare Practice. Presenters: Robert J. Dudzinski, PharmD, EVP, West Healthcare Practice; Colin Roberts, senior director of healthcare product integration, West Healthcare Practice. Medicare’s new monthly payments for Chronic Care Management (CCM) can improve not only patient outcomes and satisfaction, but provider financial viability and competitiveness as well. Attendees will learn how to estimate their potential CCM revenue, how to use technology and clinical resources to scale up CCM to reach more patients, and how to start delivering CCM benefits to patients and providers by taking five specific steps. Don’t be caught on the sidelines as others put their CCM programs in place.

July 30 (Thursday) 3:00 ET. “De-Silo Your Disparate IT Systems Around the Patient with VNA.” Sponsored by Lexmark. Presenters: Steven W. Campbell, manager of diagnostic applications and interfaces, Piedmont Healthcare; Larry Sitka, VNA evangelist, Lexmark. The entire patient record, including both DICOM and non-DICOM data, should be available at the point of need. Disparate, aging systems that hide data inside departmental silos won’t cut it, nor will IT systems that can’t integrate medical images meaningfully. Learn how Piedmont Healthcare used a vendor-neutral archive to quickly and easily migrate its images and refocus its systems around its patients.

Previous webinars are on the YouTube channel. Contact Lorre for webinar services including discounts for signing up by July 31.


Acquisitions, Funding, Business, and Stock

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Nineteen-employee, Seattle-based Arivale, which will offer genetic analysis and coaching, raises $36 million. The company’s co-founder and CEO says that its personal coaches are “our secret sauce. They take this very complex data set with the support of a physician and scientists, come up with three or four actionable recommendations, and then help you succeed in achieving those recommendations.”

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MedCPU raises $8 million in funding to expand its clinical decision support business.

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New York-based doctor house call provider Pager, founded in 2014 by Uber’s CTO,  raises $14 million and announces plans to expand to San Francisco. The company, which has 40 doctors, has added insurance acceptance and EHR data sharing. One of the investors says connecting to the EHRs of health systems will be hard, but he’s encouraged that some of those organizations are willing to work with the company.

The Teamsters try again to convince McKesson shareholders to limit executive payouts that would be triggered by a change in control, a proposal that earned 44 percent approval at last year’s annual meeting. Five McKesson executives would automatically collect $283 million if the company changes hands, $142 million of that due CEO John Hammergren alone.

Medtronic will acquire RF Surgical Systems, which offers RF-powered surgical sponge counting, for $235 million.

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In New Jersey, Barnabas Health and Robert Wood Johnson Health System will merge to create RWJ Barnabas Health, the state’s largest health system with $4.5 billion in revenue and 30,000 employees.


Sales

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Piedmont Healthcare (GA) chooses Health Catalyst’s data warehouse and analytics.

The Indiana HIE selects Clinical Architecture’s Symedical terminology management software suite for interoperability.

Express Medical Billing will implement CompuGroup Medical US’s CGM DAQbilling practice management solution.


People

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Ivo Nelson (Next Wave Health) joins the board of revenue cycle vendor Global Healthcare Alliance.


Announcements and Implementations

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The cancer center at Dartmouth-Hitchcock Medical Center (NH) goes live on RTLS patient status tracking from Versus Technology.

Mike “PACSMan” Cannavo, whose occasional HIStalk service has included writing guest articles and manning my HIMSS booth, is offering PACS arbitration services and PACS replacement cost assessment.

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Sunquest Information Systems will partner with TriCore Reference Laboratories to develop diagnostic laboratory software to support population health, precision health, and integration pathology.

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PerfectServe announces that its unified clinical communications and collaboration system reaches 50,000 physician users, a 51 percent increase in 18 months.

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Adena Health System (OH) will go live August 1 on its $15 million Meditech 6.15 conversion.


Government and Politics

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The American Hospital Association objects to the information blocking provisions of the 21 Century Cures Act that was just approved by the House and has moved on to the Senate, saying its definition is too broad and the OIG has an incentive to levy fines since it gets to keep the money (that’s an interesting conclusion). AHA says the government should make EHR vendors prove that their products don’t block information sharing, while providers should be required to share patient information only if they are capable of doing so. AHA specifically says providers should not be held liable for information blocking because of technical limitations or “high costs or fees imposed by certified EHR technology vendors for such electronic sharing or access,” or in other words, provider inconvenience is a valid excuse. AHA also objects to the bill’s elimination of the Health IT Standards Committee.

In India, the state of Haryana will connect 75 hospitals and three medical colleges via a statewide network, also announcing plans to issue a unique patient identifier to allow accurate record sharing.


Privacy and Security

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The ESPN reporter who tweeted a photo of an NFL player’s medical record says he could have done more (he didn’t explain what “more” means) due to the sensitivity of the situation, adding, “It didn’t look to me as if there was anything else in there that could be considered sensitive. NFL reporters report on all kinds of medical information on a daily basis. That’s part of the job. The only difference here was that there was a photo.” The reporter says the photo (which also included the information of a second patient) was sent to him unsolicited, which may mean it came from someone who knows the reporter rather than from a hospital employee, which Jackson Memorial Hospital is desperately hoping is true. The reporter also said that his high journalistic standards required the “ultimate supporting proof,” a claim that NBC Sports brilliantly dismisses as, “The ‘ultimate supporting proof’ wouldn’t have been a medical record containing sensitive and private information about Pierre-Paul and another patient, but the fact that Pierre-Paul eventually would have been seen in public with four fingers on his right hand.” 


Innovation and Research

NIH awards a $3.1 million grant to Children’s Hospitals and Clinics of Minnesota and HealthPartners Institute for Education and Research to developed web-based clinical decision support system for assessing acute abdominal pain in children, hoping to improve the diagnosis of acute appendicitis without the use of CT scans. A pilot study reduced CT usage by 25 percent.

A study finds that the caregivers want access to the medical information of their elderly patients to make it easier for them to coordinate care, but the patients themselves don’t want to give unlimited access because they don’t want to worry their loved ones or give up control.

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A study finds that hospital placeholders for unnamed newborns (such as Babygirl Smith) cause wrong-patient ordering errors, suggesting as an alternative using the mother’s first name in the form of Judysgirl Smith, which reduced errors by 36 percent.


Technology

A Washington Post article says it’s obvious that OR personnel shouldn’t be checking Facebook or email during a case, but adds that most hospitals don’t prohibit smartphone use during surgery since that would preclude the use of clinical apps as well.

A Delaware newspaper profiles the use of iPad-powered telemedicine in the Nemours Care Connect program, in which doctors in 40 regional EDs can collaborate via video with Nemours specialists. Nemours is also testing Google Glass for live streaming video from critical care transport nurses back to the hospital, although they’ve struggled with reliability and say that patients “look at me like I have three heads.”


Other

In Australia, SA Health is investigating the deletion of a radiologist’s comments from a patient’s electronic medical record. An ED doctor ordered a CT scan that a radiologist argued was not needed. The radiologist later found that a non-clinician hospital executive had entered the computer system as a superuser and ordered the scan against the stern warnings of the radiology manager. The angry radiologist recorded a patient note that criticized the executive “who stuck her nose in” and criticized the imaging system whose rollout had caused a two-week imaging backlog, which he speculated may have caused the death of another patient. The radiologist later found that his comments had been deleted, which he calls “very dangerous and very sinister.”

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I don’t like surveys that don’t state their methodology, especially if the survey questions appear to be poorly designed, but I’ll pull out a few slightly interesting findings from this new Kareo-sponsored survey of physician practices.

  • Two-thirds believe that EHR use improved patient documentation.
  • Two-thirds say the EHR hasn’t paid for itself.
  • One-third see fewer patients because of the EHR.
  • Just over half of respondents are satisfied with their EHR vendor (although the question confused “vendor” and “product.”)
  • Less than 10 percent will accept the Medicare penalty instead of trying to achieve Meaningful Use Stage 2.
  • Just over half offer a patient portal. 
  • Sixty percent say they aren’t ready for ICD-10, while 40 percent of respondents haven’t even asked their software vendors if they’ll be ready. 
  • Only 12 percent offer virtual visits.

KQED highlights the perinatal depression detection app of Ginger.io, which captures a baseline profile of user activity and notifies the provider of significant changes. It’s being piloted at Novant, Penn, and an unnamed California health system. The article’s headline says the app “harnesses big data” when that hardly seems the case, and while some experts say the app can help compensate for overly busy OB-GYNs who forget to ask about emotional status, the downside is that OB-GYNs might not participate and the patient might not feel comfortable disclosing the information.

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TriHealth spent $9.5 million to implement Epic at its new affiliate, 45-bed McCullough-Hyde Memorial Hospital (OH), which went live in a July 1 conversion. 

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A White House fact sheet from its Conference on Aging notes that Epic will release a patient falls assessment tool based on CDC’s STEADI guidelines by the end of 2015.

Weird News Andy titles this “Smooth Operator.” A man walks into Morton Plant Hospital (FL), rolls a $48,000 surgery table to the loading dock in broad daylight, and hauls it off in his van. The suspect, who was captured on video and arrested, is a medical device technician with a few prior arrests.


Sponsor Updates

  • HealthLoop posts “CMS is asking doctors to put a warranty on their services.”
  • First Databank will participate in Athenahealth’s “More Disruption Please” hackathon July 24-26 in Austin, TX, providing attendees with access to its FDB Cloud Connector web API.
  • Nuance joins Athenahealth’s “More Disruption Please” program, adding its Dragon Medical 360 to the Athenahealth Marketplace.
  • ZeOmega Chief Strategy Officer Nandini Rangaswamy is named to the Dallas Business Journal’s “Who’s Who in Healthcare.” 
  • ADP Advanced MD offers “New ICD-10 transition period, a little breathing room.”
  • Aventura will exhibit at the Healthcare Finance Institute July 26-28 in Chicago.
  • Awarepoint announces updates to its awareAssets asset tracking and workflow optimization tool.
  • Caradigm offers “Moving Healthcare Analytics from Measurement to Management.”
  • PatientSafe Solutions posts “Achieving Mobile Care Orchestration: How One Hospital Uses Smartphones.”
  • CareSync COO Amy Gleason offers “Remember the ME in Medicine” at the White House blog.
  • CareTech Solutions will exhibit at the AHA and Health Forum Leadership Summit July 23-25 in Troy, MI.
  • CompuGroup Medical will exhibit at the AACC 2015 Annual Meeting July 28-30 in Atlanta.
  • Practice Unite offers “Changing Chronic Care Management Services Reimbursement.”


Sponsors on the 2015 HCI 100

Allscripts
Anthelio Healthcare Solutions
Beacon Partners/KPMG
Burwood Group
Capsule Tech
Caradigm
CareTech Solutions
CTG
EClinicalWorks
Elsevier
Encore Health Resources
Evolent Health
Experian/Passport Health
GE Healthcare
Greenway Health
Imprivata
InterSystems
Leidos Health
Lexmark Healthcare
Medecision
Medhost
Merge Healthcare
MModal
Navicure
Netsmart
Nordic
NTT Data
Nuance
Orion Health
Premier
Sunquest Information Systems
Surgical Information Systems
T-System
TeleTracking Technologies
The Advisory Board Company
The HCI Group
The SSI Group
Verisk Analytics
Wolters Kluwer Health
Xerox
ZirMed
Zynx Health


Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan.

More news: HIStalk Practice, HIStalk Connect.

Get HIStalk updates.
Contact us online.

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Morning Headlines 7/14/15

July 13, 2015 Headlines Comments Off on Morning Headlines 7/14/15

AHA Voices Concerns With 21st Century Cures Act’s Interoperability Provisions

The AHA is lobbying against interoperability provisions included in the  21st Century Cures Act that the House recently passed. In a letter sent to Congress , AHA takes issues with Section 3001, which authorizes HHS to levy penalties against hospitals and providers engaged in “information blocking.”

Linking The Clinical Experience To Community Resources To Address Hunger In Colorado

Health Affairs publishes an article on a Colorado-based clinic-to-community initiative aimed at curbing nutritional deficiencies in the local population by incorporating hunger screenings into standard EHR workflows. Qualifying patients were then referred to a local food assistance program.

OPM Announces Steps to Protect Federal Workers and Others From Cyber Threats

The Office of Personnel Management reports that the personal information of 21.5 million military and civilian government workers was compromised during a May 2015 cyberattack on its federal background investigation system. The exposed information, impacting nearly all personnel that underwent a background investigation since 2000, includes Social Security numbers; residency and educational history; employment history; information about immediate family and other personal and business acquaintances; mental and physical health; fingerprints; and criminal and financial history.

Comments Off on Morning Headlines 7/14/15

Morning Headlines 7/13/15

July 12, 2015 Headlines Comments Off on Morning Headlines 7/13/15

HIPAA Settlement Highlights Importance of Safeguards When Using Internet Applications

St. Elizabeth’s Medical Center (MA) will pay $218,000 to settle a HIPAA violation after  staff members are found storing the medical documents of 498 patients on an unnamed internet-based file sharing application.

Modern Doctors’ House Calls: Skype Chat and Fast Diagnosis

The New York Times analyzes the growing popularity of telehealth services and the reluctant but increasing willingness of insurance companies to reimburse for them.

Derek Streat’s software could change the way we train and evaluate doctors

A University of Washington spinoff raises $2.5 million to build a crowd-sourcing platform for surgeons that evaluates the skill and technique of peers based on uploaded videos of performed procedures. The developers say that the platform will deliver objective reviews at a fraction of the cost of traditional peer-reviews.

Harvard researchers tested 23 online ‘symptom checkers.’ Most got failing grades. Here’s how they stack up.

Harvard researchers evaluate the accuracy of online symptom checkers, finding that an accurate diagnosis is only returned as the primary diagnosis 34 percent of the time, and only identifies the correct diagnosis within the first three results 51 percent of the time.

Comments Off on Morning Headlines 7/13/15

Monday Morning Update 7/13/15

July 12, 2015 News 5 Comments

Top News

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St. Elizabeth’s Medical Center (MA) will pay $218,400 to settle federal charges that it violated HIPAA when employees stored patient information in an unnamed Internet file-sharing application.


Reader Comments

From Dirk Diggler: “Re: startups. I wondered what your number one piece of advice for them would be.” I could make a long list of the potholes that have consumed a bunch of companies, but I think my top item would be to understand that you can start a business without hanging the limiting “startup” label on yourself. Startups refer to companies that accept a bunch of investor money (or would like to) and therefore are wed to the concept of growing fast and big by solving a big problem before their corporate clock runs out, which requires many simultaneous talents. The risks are extensive and the chances for success are small, sort of like swinging wildly for the fences with every at bat hoping for a miracle. You can create a perfectly nice and solid business with less risk and potentially better return by just finding your niche and working it well, avoiding the temptation of giving away equity (and thus control) to investors who see things differently and who just might fire you down the road. Small business skills are very different than startup-to-IPO skills and people aren’t always good at judging which (if either) they possess. Companies should stop using the “startup” label once the initial inflated optimism has been tempered by the passage of time or the lack of traction that suggests it’s just a business, not really a startup. It’s also true that while a few companies have made it big because they had a fresh idea, it’s mostly solid execution and perseverance that trumps brilliance.


HIStalk Announcements and Requests

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Sixty percent of poll respondents say they’ve user a provider’s portal in the past 90 days. HIS Junkie added comment, “And it was in error and was virtually useless.” New poll to your right or here: have you completed an Advance Directive?

Grammar and usage gripe: people who pronounce “chipotle” as “chipolte” even when seeing it in writing.

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A note to sites that shove annoying survey pop-ups in the faces of people who might otherwise have been interested in what the site offers: my feedback is that I leave the site immediately. It’s like entering a business and being intercepted by a survey-taker even before you can get in the door to see what they’re selling. Girl Scouts know you sell cookies to people leaving the store, not those going in.


A reader asked me to describe the steps I took in trying (unsuccessfully, as it turned out) to get an electronic copy of my medical record from a hospital that should be able to provide it (EMRAM Stage 7, Epic, MU Stage 2). Here you go.

Day 1

The records request page on the hospital’s website offers two options: dropping by personally to the hospital’s HIM department (which was clearly their preference) or downloading, completing, and faxing a form (which could have been easily converted to an online form to eliminate the ridiculous faxing step). The form was complicated since it was primarily designed for patients who want to give someone else access to their records, such as for a workers compensation claim – they really should create separate forms to avoid awkward references to “the patient” when it’s the patient making the request. It also asked for the medical record number, which hospitals frustratingly expect patients to learn and remember. The form also didn’t give an option for paper vs. electronic records. It mentioned that unstated fees would be charged (hospitals are always terrible at price transparency) and that the hospital uses an outside release of information vendor that would be following up. It didn’t ask how I would like to be contacted.

Day 11

I called HIM since I had heard nothing about my request. They said they hadn’t done anything because I hadn’t provided dates of service for my one and only encounter with the health system (since I couldn’t remember the date). They looked it up and said they would mail the records. I told them I wanted them in electronic form. The HIM person said they don’t provide electronic information to patients, only to physicians. I said they were obligated to do so and she said she would get back with me after talking to her supervisor.

I called the hospital’s Epic MyChart support to see if I could download my records. They created an account for me, but it did not show any hospital admissions even though the labs from my very short stay were listed. A couple of issues might have caused the average patient to stumble – the support page wasn’t consistent in terminology (“activation code” vs. “access code”) and MyChart was fragmented between inpatient and outpatient visits with links to jump from one to the other (“visit” versus “inpatient admission.” The login page also didn’t render correctly in Firefox.

I entered a MyChart system message asking the hospital to check on why my admission wasn’t visible. It promised a response within two business days. I still haven’t received one.

Day 13

I called the hospital’s MyChart support number again. The tech was clearly not even seeing the same screens I was since she tried to walk me through finding my admission. None of the tabs or menu options she asked me to click were present. She mentioned a link she was seeing called “MyChart Administration” and I asked if perhaps she wasn’t logged in correctly since that didn’t seem like an option a patient would see. She was confused and could not understand why her screens didn’t match mine. We gave up at that point and she offered no alternative.

I hadn’t heard back from HIM, so I called them again. The supervisor repeated that they are not obligated to give patients electronic copies of their records and would provide only mailed paper copies. I repeated that they are obligated to do so and she got kind of snotty in telling me I was wrong. I filed a complaint with the Office for Civil Rights.

Day 17

I haven’t heard anything from the health system or OCR. I’m glad I didn’t need the records urgently.

My conclusions so far:

  • Hospitals are not good at consumer-facing interactions. HIM people speak their own language and the records request process was developed for their convenience, not that of the patient. It’s inconceivable that hospitals expect patients to drive to their location, find a parking spot and pay for it, navigate their way through the inevitable wayfinding maze to find the HIM department, fill out a form in person, and then leave having accomplished nothing more than dropping off a paper form since the records have to be mailed later anyway.
  • Hospitals seem really puzzled that the average patient doesn’t have a fax machine since they have them everywhere (hospitals are the last holdout for antique technologies such as numeric pagers and tube TVs).
  • MyChart is really cool. I had another health system’s version of it and this one had a lot more functionality and was very slick. That wasn’t much help since my admission wasn’t listed and the hospital support people didn’t respond to my MyChart message.
  • It was odd to me that as I was demanding electronic copies of my records, the HIM person didn’t mention MyChart at all. The hospital’s HIM and IT people should get together and make sure patients know their options either way – why wouldn’t the poorly designed HIM web page and request form tell patients that MyChart access might be all they need instead of paying for paper copies and waiting for them to be delivered?
  • The HIM people don’t know much about the health system’s obligations to provide electronic copies, having rather smugly told me I was incorrect in believing they are required to do so.
  • Perhaps other providers could get copies of my records quickly in an emergency, but I wouldn’t count on it. I’m not even sure they would bother trying because they know what a pain it is – they would simply carry out their treatment without any knowledge about me that exists elsewhere. During that very short admission, which included a couple of hours in the ED, I mentioned that my records were in my out-of-state hospital’s Epic system and as far as I know they didn’t try to get them.

Last Week’s Most Interesting News

  • CMS announces that its latest round of testing produced zero ICD-10 errors from test claims submitted by volunteers, concluding that it will be ready for the October 1 switchover.
  • An investigation of CMS’s National Provider Identifier finds many errors, some of them suggesting that providers with a checkered medical past intentionally used the NPIs of other providers to avoid being exposed on consumer doctor rating sites.
  • CMS agrees to the AMA’s demand for a year-long ICD-10 transition period for physician practices in which it will accept less-specific ICD-10 codes and provide advance payments its systems malfunction.
  • Aetna announces that it will acquire Humana for $34.1 billion pending FTC approval, a deal that carries technology implications since both companies have health IT offerings.

Webinars

July 14 (Tuesday) noon ET. “What Health Care Can Learn from Silicon Valley.” Sponsored by Athenahealth. Presenter: Ed Park, EVP/COO, Athenahealth. Ed will discuss how an open business structure and strong customer focus have helped fuel success among the most prominent tech companies and what health care can learn from their strategies.

July 22 (Wednesday) 1:00 ET. “Achieve Your Quality Objectives Before 2018.” Sponsored by CitiusTech. Presenters: Jeffrey Springer, VP of product management, CitiusTech; Dennis Swarup, VP of corporate development, CitiusTech. The presenters will address best practices for building and managing CQMs and reports, especially as their complexity increases over time. They will also cover quality improvement initiatives that can help healthcare systems simplify their journey to value-based care. The webinar will conclude with an overview of how CitiusTech’s hosted BI-Clinical analytics platform, which supports over 600 regulatory and disease-specific CQMs, supports clients in their CQM strategies.

Previous webinars are on the YouTube channel. Contact Lorre for webinar services including discounts for signing up by July 31.


People

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Patrick Swindle, manager of IT systems support at East Texas Medical Center, is promoted to administrator of ETMC Quitman.


Innovation and Research

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The Seattle business paper profiles University of Washington spinoff C-SATS (which stands for crowd-sourced assessment of technical skills), which evaluates surgeons by having videos of their procedures reviewed by experts. Some of the executive team members came from Classmates.com. The company just raised $2.5 million. 


Technology

A site claiming to have inside information about the next version of Google Glass – marketed to enterprises, not consumers – says it will include a larger prism, more processing power, better battery life, and support for 5 GHz band video streaming. The move to enterprise is smart since Glass was never going to be socially acceptable in public, but that shouldn’t be a problem where the role of its user is known, such as a patient seeing a doctor wearing Glass. It will still be geeky, but at least less creepy.


Other

Cerner responded to my question about the DoD’s CoPathPlus award that was announced last week. It was a new procurement outside of the DHMSM award, which was obvious, but more importantly it was not a renewal of DoD’s previous CoPath contract or an upgrade to that product. It still seems odd that both Cerner and Sunquest sell CoPathPlus and that Sunquest sells two anatomic pathology products.

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A Caribbean newspaper profiles Modernizing Medicine software consultant Chantel Kelly, who was so moved by pleas for supplies in Jamaica’s hospitals that she personally bought bed linen for all of Kingston Public Hospital. Surgeons say they’re operating wearing plastic bags instead of surgical aprons because it’s all they have, so Kelly says she will buy them surgical and patient gowns next.

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A front-page New York Times article reviews virtual visits and the increasing number of insurers willing to pay for them, noting that they cost a lot less than in-person visits but adding that they may drive up overall healthcare costs since the patients might just have stayed home untreated with self-limiting conditions otherwise (an excellent point). A first-time virtual visit patient with a toothache reports her experience as, “I was in so much pain, I didn’t care that it was weird. He got right to the point, which was what I wanted. He prescribed antibiotics and called them into an all-night pharmacy about 20 minutes away.” The article uses the term “virtualist” to describe physicians who provide video visits.

In England, NHS warns ambulance trusts to keep their GPS map software updated after two patients died when drivers couldn’t find their home addresses, with at least nine reports of patient safety issues related to outdated map files.

Non-profit investigative journalism organization ProPublica announces that it will release a “Surgeon Scorecard” next week based in its analysis of Medicare complication rates.

The Detroit oncologist who admitted giving chemotherapy to more than 500 cancer-free patients to defraud Medicare and insurance companies of dozens of millions of dollars is sentenced to 45 years in prison.

Lee Memorial Health System (FL), whose certificate of need request to build a new hospital was turned down by the state after a competitor’s complaint, will instead spend up to $140 million to build a hospital without beds. The campus will include a freestanding ED, outpatient surgery center, an imaging center, lab, and medical office space, all tied together by its Epic system and centralized scheduling.


Sponsor Updates

  • Sunquest Information Systems will hold its Executive Summit and UGM July 13-17 in Scottsdale, AZ.
  • TeleTracking offers “Patient Discharges – a Stumbling Block to Patient Access.”
  • Zynx Health posts “Improving Quality and Reducing Disparities in Care Coordination.”
  • Surescripts offers “FHIR: A SMART Solution for Interoperability?”
  • Surgical Information Systems offers “Why Should you GO to GO!2015? The NEW SIS User Meeting.”
  • T-System posts “Leading with Passion: Hope is Not a Strategy.”
  • Verisk Health publishes “Calculating Risk Scores for Dual Eligibles Under the Medicare Risk Adjustment Model.”
  • Versus Tech client EMMC Cancer Care wins an ACCC Innovator Award for its use of RTLS technology.
  • VisionWare will exhibit at the Healthcare Analytics Symposium July 13-15 in Chicago.
  • Xerox Healthcare will host a Google+ Hangout on population health management July 16.
  • ZirMed offers “An ICD-10 Code List Just for You, America.”clip_image002

Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan.

More news: HIStalk Practice, HIStalk Connect.

Get HIStalk updates.
Contact us online.

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Morning Headlines 7/10/15

July 9, 2015 Headlines Comments Off on Morning Headlines 7/10/15

ICD-10 Medicare FFS Acknowledgement Testing: June 1 through 5, 2015

CMS reports that 90 percent of submitted claims were accepted during its latest round of ICD-10 acknowledgement testing. Most rejected claims were the result of errors within the submission, and no claims system issues were identified.

Obama nominates Slavitt as CMS administrator

Andrew Slavitt is nominated as the next CMS administrator, a position he has held on an interim basis since Marilyn Tavenner stepped down in February.

Theranos and Capital BlueCross Team Up to Provide Innovative, Low Cost, Accessible Lab Testing Services in Central Pennsylvania

Lab services vendor Theranos announces a partnership with BlueCross to offer lab tests at a cost 50 percent below Medicare reimbursement rates.

Gary Fingerhut out as Cleveland Clinic Innovations executive director

Cleveland Clinic Innovations Director Gary Fingerhut quits after the FBI discovers that he made inappropriate financial transactions related to a Cleveland Clinic spin-off company. 

Comments Off on Morning Headlines 7/10/15

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