News 10/1/25

Top News

Specialty care coordination company Switchboard Health acquires Conduce Health, which offers AI-powered referral management and analytics software for specialty care.

I interviewed Conduce Health CEO Najib Jai, MD, MBA earlier this year.

Sponsored Events and Resources

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Acquisitions, Funding, Business, and Stock

Sunstone Partners acquires a majority stake in healthcare cybersecurity and compliance company Clearwater.

CareCloud will acquire the Healthcare Financial Management Association’s MAP App, a revenue cycle performance benchmarking tool used by providers.

Assort Health raises $76 million in a Series B round, bringing total funding to $102 million since launching in 2023. It offers specialty-specific AI voice agents for inbound patient phone calls.

Confido Health raises $10 million in a Series A round to expand its AI voice agent platform for appointment scheduling and patient access.

Investors file a class action lawsuit against online weight loss clinic operator LifeMD, claiming that executives touted strong Q1 results and raised guidance without disclosing high acquisition costs and refunds. The company then missed Q2 targets, cut guidance, and saw shares fall 44% in one day. LFMD shares are down 80% from their all-time high in early 2021, valuing the company at $322 million.

Huntzinger Management Group renames itself to Avarion.

People

Elsevier promotes Brent Gordon to president of its Health Education business unit.

Clearwater promotes Baxter Lee to president. He takes over from Steve Cagle, who becomes a board advisor.

ChristianaCare names Petrena Saunders, DNP, RN (Vizzia Technologies) CNIO.

David Bartley, MBA (MedeAnalytics) joins Iris Telehealth as chief solutions officer.

Sales

• Seattle Children’s will implement Abridge’s ambient clinical documentation software across its hospital following a 90-day pilot.

Announcements and Implementations

Beebe Healthcare (DE) will go live on Epic next month.

RevSpring announces GA of its new referral management software.

Queen Victoria Hospital NHS Foundation Trust in England will roll out Altera Digital Health’s Sunrise EHR in November.

Innovaccer develops a Social and Community Health Information Exchange for public sector agencies.

Trilliant releases SimilarityIndex Hospitals, a free tool that allows hospitals to compare their key operating metrics with those of the 50 most similar US hospitals.

Ambience Healthcare launches an inpatient ICD-10 CDI assistant that helps hospitalists capture precise, compliant diagnoses during the encounter.

Government and Politics

UK Prime Minister Keith Starmer announces NHS Online, a virtual service launching in 2027 that will let GP-referred patients speak to specialists by phone or video. The model draws on projects such as University Hospital Southampton’s, where irritable bowel disease patients could request help as needed, cutting in-person visits by 73% and wait times by 58%.

Other

Golisano Children’s Hospital’s NICU increases the survival rates for babies born at 22 to 24 weeks from 14.3% to 70% after creating a collaborative initiative that includes adding protocols to its EHR.

Sponsor Updates

• ReferWell staff donate handmade bookmarks and gently used books to Books 4 Everyone.
• CereCore releases a new podcast titled “From Cerner to Oracle Health: Building Partnerships That Last.”
• SelectQuote uses Findhelp’s platform to connect its low-income Medicare customers with free and reduced-cost social services.
• KLAS Research recognizes significant satisfaction gains amongst Agfa HealthCare customers who use the company’s Enterprise Imaging VNA and Xero Viewer.
• Western Australia Health implements Altera Digital Health’s Opal document management solution.
• AvaSure announces the 2025 AvaPrize Award Winners, recognizing innovation and excellence in virtual care.
• Canopii Collaborative names Ben Hintz account executive.
• Judi Health becomes the exclusive Jersey Patch Partner of the Charlotte Hornets.
• Clinical Architecture releases a new episode of “The Informonster Podcast” titled “PIQI Update and HL7 Connectathon Recap.”
• The “Empowered Patient” podcast features CliniComp SVP of Client Services Sandra Johnson in an episode titled “Hospital CIOs Setting Priorities and Plans to Use AI.”
• Concord Technologies launches the Concord Connect Ignition Program to help healthcare organizations transition from manual document processing to AI-driven, Straight-Through Processing.
• Divurgent names Amanda Young director of client service.

Blog Posts

• FY 2026 ICD-10-CM: What Coding Leaders Need to Know (AGS Health)
• Epic AI Strategy: Getting AI Approved in an Ever-Changing Landscape (CereCore)
• Enhancing medication safety through technology: A pharmacist’s perspective (Altera Digital Health)
• Revenue cycle optimization: Moving beyond the buzzwords (Cardamom)
• Unifying Healthcare Communication: Why Direct Secure Messaging (DSM) Matters (Concord Technologies)
• Defending Healthcare’s Frontline with Advanced Endpoint Detection and Response (EDR) (CloudWave)
• Key Takeaways from DIUC25 (Dimensional Insight)
• Take Heart: Medication Adherence Programs Solve Problems Before They Start (DrFirst)

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