Monday Morning Update 3/31/25

Top News

A hacker has breached Oracle Health systems and stolen patient data with the intention of extorting providers, according to a customer communication from Oracle. The FBI is investigating.

Oracle says the intruder used a customer’s stolen credentials to access legacy Cerner servers that hadn’t yet been moved to Oracle’s cloud. The company didn’t say how one user’s credentials could have been used to access the information of other clients.

Oracle said it became aware of the breach on February 20, 2025. Customers learned of the breach only when they received notification from Oracle’s external law firm. Oracle reportedly told those hospitals that they, rather than Oracle, are responsible for determining whether the stolen data violates HIPAA, and if so, for notifying affected patients.

In related news, a hacker claims to have breached Oracle Cloud servers and is offering the login credentials of 6 million users for sale. Oracle denies the claims of the threat actor, who provided a sample of the stolen data that customers verified as belonging to them.

Reader Comments

From Redzenskyca: “Re: Baptist Health South Florida. Moving away from Cerner to Epic.” Unverified. Nothing new so far in job postings or UserWeb accounts.

From Jimmy the Greek: “Re: comments. I’ve commented on Dr. Jayne’s Curbside twice now, but the comments don’t appear. What gives?” I found your comments. They were sent to suspected spam because they included several links. I’ve activated them.

HIStalk Announcements and Requests

About one-fourth of poll respondents say that their employer’s support for work-life balance has declined over the past two years. Two poll commenters say that theirs improved because they changed jobs for that reason.

New poll to your right or here: Which initiative is burning the most time and money while delivering little improvement to patients?

There’s little health tech news happening, so let’s give you some free time after a brief musical mention. Listening: Postmodern Jukebox, a “rotating musical collective” that reimagines pop hits into retro-style covers that are weirdly compelling. Examples: “Ain’t Talkin’ ‘bout Love” as a 1960s girls group or “A Bar Song (Tipsy)” as Sam Cooke might have done it. In that same vein of interesting weirdness is Flaming Lips, a trippy, psychedelic musical art project that I regret not seeing when they played near me a while back.

Sponsored Events and Resources

Live Webinar: April 15 (Tuesday) 1 ET. “Navigating ACO Quality in 2025: Lessons Learned and Future Directions.” Sponsor: Healthmonix. Presenters: Michael Lewis, VP of customer success, Healthmonix; Steven Tyson, senior account executive, Healthmonix.  Accountable care organizations (ACOs) must stay ahead of evolving quality requirements and reporting changes. Join us for an in-depth discussion on lessons learned from past ACO implementation, key areas for improvement, and the impact of Medicare Clinical Quality Measures (CQMs).

Contact Lorre to have your resource listed.

Announcements and Implementations

Premier Health (OH) will end its transcription services since most providers have shifted to Dragon speech recognition and built-in Epic tools.

Sponsor Updates

• Black Book Research publishes the “2025 Black Book of Patient Engagement and Healthcare Consumer Communications Technology.”
• The Alliance for Health Information Operations and Standards re-elects HealthMark Group CEO Bart Howe president and elects MRO CFO Nate Eastman treasurer.
• PerfectServe publishes “How to Reduce Missed Calls with an Effective Answering Service” featuring Women’s Health Associates (TX).
• Praia Health achieves SOC 2 Type 2 certification.
• RLDatix supports the ACHE Congress as a premier corporate partner.
• WellSky will present at the Minnesota Home Care Association Leadership Summit April 2 in Maple Grove.
• Vyne Medical publishes a paper titled “From Costly Paper Processes to Streamlined Operations: How Healthcare Can Build a Better Future.”

Blog Posts

• Five9 Wins 2025 Artificial Intelligence Excellence Award (Five9)
• Top 5 ways for healthcare leaders to be successful right now! (Meditech)
• EHR optimization for CMS TEAM: Overcoming challenges and driving success (Nordic)
• The Revenue Cycle Leader’s Guide to Autonomous Medical Coding (Nym)
• 8 Keys to Effective ESM Deployment (Optimum Healthcare IT)
• The Next Phase of Consumerization in Healthcare: Moving from Fragmentation to Orchestration (Praia Health)
• Phone Calls for Member Engagement Work! Here’s Why (ReferWell)
• HIMSS 2025 Highlights & Reflections (Symplr)
• Tegria at HIMSS25: Key Takeaways, Expert Insights, and What’s Next (Tegria)
• Top 6 trends in healthcare RCM: AI, ROI, data security + more (Waystar)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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