Morning Headlines 3/27/23
How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them
Cigna’s reviewing doctors reportedly use “auto-denial” software that allows them to declare a patient’s test as medically unnecessary in an average of 1.2 seconds, without ever looking at the patient’s medical records.
Successful User’s Guide to High EHR Satisfaction
A new KLAS report finds that EHR personalization is the biggest driver of provider satisfaction, although providers often feel they don’t get much support in that area and resort instead to personal initiative.
US Organ Transplant System, Troubled by Long Wait Times, Faces an Overhaul
The federal government will solicit bids to provide services that have been offered by United Network for Organ Sharing, the top priority of which is to replace the organ-matching computer system in hopes of shortening transplant wait lists and addressing racial inequity.
Oh trust me, as focus group participants they'd give companies an earful!