I hear, and personally experience instances where the insurance company does not understand (or at least can explain to us…
News 8/25/21
Top News
NextGen Healthcare board members Sheldon “Shelly” Razin – who also founded the company — and Lance Rosenzweig nominate their own slate of four new director candidates, blaming “Chairman Jeffrey Margolis and his allies” for impeding shareholder value by “effectively assuming control of the Board.”
Razin stepped down from his president and CEO position in 2000 in a power struggle with activist former shareholder Ahmed Hussein and retired as board chair in 2015 after 41 years. Both Razin and Hussein have been involved in other company lawsuits and proxy fights. Razin owns nearly 10 million NXGN shares worth $150 million.
Margolis assumed the board chair role in November 2015. Share price has increased 8% in that time versus the Nasdaq’s 191% gain.
NextGen President and CEO Rusty Frantz left the company by mutual agreement in June 2021. A search for his replacement is underway.
Reader Comments
From Changemaker; “Re: HIMSS. Why didn’t they share financials at the business meeting? How did they fund Accelerate, from money kept from exhibitors in 2020? Where is the 990 form that was released in July? Members should question Hal Wolf about how is leading, from a lack of transparency to a lack of diverse leadership. All Friends of Hal at the top.” Your comment reminded me to ask HIMSS for its 990 form, which they graciously sent quickly for my summarization. It covers through June 2020, so a lot of interesting information won’t surface until the next filing, which might not be soon since HIMSS is changing its fiscal year to end December 31 instead of June 30. HIMSS pays its executives extraordinarily well (Hal: $1.4 million) and six of nine of its executives are white males.
From EpicCustomer: “Re: UGM. Judy as the tooth fairy. Her outfits get more bizarre every year.” I like that she lets her wacky flag fly instead of being an empty suit who can’t say “good morning” unless reading from a teleprompter for fear of spooking shareholders with spontaneity. Customers understand Epic’s culture and have bought into it (literally).
Webinars
September 16 (Thursday) 1 ET. “Patient Acquisition and Retention: The Future of Omnichannel Virtual Assistants.” Sponsor: Orbita. Presenters: Harris Hunt, SVP growth product, Cancer Treatment Centers of America; Patty Riskind, MBA, CEO, Orbita; Nathan Treloar, MSc, co-founder and COO, Orbita. Consumers want the same digital healthcare experience from healthcare that they get in online shopping, banking, and booking reservations, and the pandemic has ramped up the patient and provider need for frictionless access to healthcare resources and services. Health systems can improve patient acquisition and retention with the help of omnichannel virtual assistants that engage and delight. Discover how to open and enhance healthcare’s digital front door to offer care that goes beyond expectations.
Previous webinars are on our YouTube channel. Contact Lorre to present your own.
Acquisitions, Funding, Business, and Stock
Senior connected care vendor ConnectAmerica, whose brands include Lifeline following its acquisition from Philips last month, will acquire 100Plus, which offers remote monitoring technology for seniors. Terms were not disclosed, but 100Plus had raised $40 million in funding. ConnectAmerica’s CEO is former Siemens Healthcare and Nuance executive Janet Dillione, while the founder and CEO of 100Plus is Ryan Howard, formerly chairman and CEO of Practice Fusion.
Acute care telehealth and teleICU service provider Equum Medical raises $20 million in growth equity.
AllStripes, which offers real-world and patient data to support rare disease research, raises $50 million in a Series B funding round.
People
Greg Ingino, MBA (Vertafore) joins WebPT as CTO.
Dina hires Maryann Lauletta, MD (Inspira Health Network) as chief medical officer, Bob Maluso, RPh, MBA (Woundtech) as chief growth officer, and Ross Lipenta (Health Catalyst) as VP of platform architecture.
Dina promotions include Brett Poirier, MBA as VP of operations, Jay Riggins as VP of engineering, and Travis Woyner, MBA as VP of product.
Todd Johnson (Avia) joins SomaLogic as EVP of business development and strategy.
Fertility EHR vendor EIVF hires Nimesh Shah, MPA (Ingenious Med) as CEO.
Announcements and Implementations
WebMD adds Symplr’s provider search and scheduling to its online health information.
Adventist Health Bakersfield (CA) goes live on IPro Healthcare’s ambulatory order management system.
Government and Politics
Former VA CIO Roger Baker says in a FCW opinion piece that VA should not take risks in trying to hurry its Cerner replacement of the homegrown Vista. He notes:
- Cerner should replace Vista only when its use is associated with improved care quality metrics.
- The VA needs to consider that Vista investment has been frozen several times since 2000 as the VA attempted to replace it, but it will remain in use for at least seven more years, meaning that the last facility to go live on Cerner will have been running Vista without any enhancements for 10 years.
- Cerner is missing about one-third of Vista’s capabilities, including registries, support for government-specific reimbursement and billing requirements, and medical equipment supply and maintenance schedules. Those functions will need to be supported even beyond the 10-year Cerner timeframe.
- Vista is the only backup plan for veteran care if the Cerner project fails, which is concerning as schedules are slipping and given the government’s poor track record of big modernization projects.
- VA and its contractors are losing the expertise needed to maintain and upgrade Vista.
COVID-19
New COVID-19 cases as a seven-day average are trending down slightly, as are deaths. The growth in overall number of COVID-19 hospital inpatients is rising, but a bit less sharply. Unfortunately, all are flattening at high levels. Florida and Georgia hospitals report that more than 25% of their inpatient beds are occupied by COVID-19 patients
Brown University public health school dean Ashish Jha, MD, MPH says that four factors are important in bringing kids back to full-time school: (1) all eligible faculty, staff and students should be vaccinated; (2) testing should be offered weekly to anyone who asks and rapid antigen tests should be offered to those with possible symptoms in a “test and stay” program; (3) masks should be required universally indoors, and (4) ventilation upgrades should be considered. He says distancing isn’t as important and masks alone are only modestly helpful.
FDA issues full approval to the Pfizer-BioNTech COVID-19 vaccine for people 16 and older, triggering some companies to require their employees to be vaccinated now that the product is no longer approved for emergency use only.
A Kaiser Permanente study of its EHR records finds that while the Pfizer vaccine’s efficacy at preventing COVID-19 infection with the delta variant drops off to 53% after four months, its protection against hospitalization remains at around 93%. This suggests that while prevention wanes, the delta variant is not escaping vaccine protection.
A new CDC study finds that unvaccinated people are 29 times more likely to be hospitalized with COVID-19 and five times more likely to become infected.
Anthony Fauci, MD says that full approval of Pfizer’s COVID-19 vaccine could increase vaccination rates, which would make it possible to “start to get some good control in the spring of 2022,” signaling his expectation of another bleak COVID-19 winter.
Israel, whose high vaccination rates nearly eliminated new COVID-19 cases and allowed all restrictions to be lifted, is back to near-record new cases, heavy deaths, and hospitals that can’t take new COVID-19 patients. Possible explanations include travelers returning from foreign vacations when restrictive measures were eased, rise in the delta variant, and vaccine efficacy drop-off. The country will aggressively roll out booster doses. Israel has 80% of those over 12 vaccinated versus 60% in the US.
The mayor of Lake Ozark, MO asks his Facebook followers to pray that he is successful in smuggling the livestock de-wormer ivermectin into a hospital for treating a friend who is admitted with COVID-19.
Other
A Tennessee woman and her son sue the University of Tennessee Medical Center and two of its contractors, claiming that leaky sewer pipes overhead in the ICU burst, showering her and her son – who was an ICU patient on a ventilator – with hundreds of gallons of wastewater in a “downpour of human waste.”
Sponsor Updates
- CoverMyMeds employees volunteer during the company’s month-long CoverMyCommunity effort.
- Ascom Director of Product Management Jeff McCormick shares his advice on facilitating relationships with health IT leaders.
- Azara Healthcare publishes a new case study, “Lower Lights Christian Health Center Streamlines Population Health and Care Management with Azara Healthcare.”
- Experian Health publishes a new white paper, “State of Patient Access 2.0: The Pandemic is changing everything from scheduling to collections.”
- CHIME releases a new Digital Health Leaders Podcast, “A Conversation with Craig Richardville, CHCIO, SVP, and Chief Information and Digital Officer, SCL Health.
- In a new report, KLAS rates Clearwater a top-performing security and privacy consulting firm.
- Clinical Architecture releases a new episode of The Informonster Podcast, “Lab Data Interoperability.”
- Divurgent VP of Technology Emily Carlson appears on the first Women Making Innovation Happen in Technology! Podcast.
- Engage publishes a new case study, “From Chaos to Control: How Exeter Hospital Addressed Their Disaster Recovery Challenges.”
Blog Posts
- Yes, Virginia, the government does investigate telemedicine (AdvancedMD)
- Achieving success in skilled nursing after COVID-19 (CarePort)
- Uncovering breakthrough COVID-19 insights using real-world data (Cerner)
- Effective Network Segmentation Strategies to Fend Off Cyberattacks (Clearwater)
- Maternal Oxygen Supplementation: What is Best Practice? (OBIX Perinatal Data System, developed by Clinical Computer Systems)
- Riding for a Cure: Diameter Health’s Pan-Mass Challenge Team (Diameter Health)
- What the Data Shows About the COVID-19 Delta Variant (Dimensional Insight)
- In a World of Apps, Healow Delivers What Patients Most Want (EClinicalWorks)
- The State of Patient Access 2.0: 4 opportunities to strengthen the digital experience (Experian Health)
Contacts
Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Contact us.
Re: UGM/Epic/Judy
On social media over the past couple of days, I have seen C-suite execs of some of the most prestigious health systems in the country gloat over this or that recognition/award that they got from Epic. I have never seen executives at that level in any industry feeling rewarded by vendor recognition. That speaks to the genius of Epic/Judy/Carl. They have managed to create an amazing aura (or kool-aid or reality distortion field) around Epic to make this possible. This goes way beyond “we let our customers speak for us”. This is in another realm altogether.
I think it says more about healthcare CEOs than it says about Judy or Carl.
Sorry Ghost. You are missing the point. It has nothing to do with kool-aid or Judy or Carl. If I can beat Michael Phelps in any swimming competition, it doesn’t matter the level of the event or who is organizing it.
In other words, it is not as much who is giving the award but who I am competing with. When my small(er) hospital comes at the top beating Mayo/Cleveland/Partners/Kaiser/etc., I am going to feel elated.
Giving client awards…pumping up clients, nothing new. IBM used to do it, SMS, McAuto, Technicon, HBO, and Cerner has been doing it for decades, and on and on and… Hey, its called “Marketing”, some call it “Client relationship management”, and you thought Epic didn’t do marketing/selling? Think again.
“…leaky sewer pipes overhead in the ICU burst…”
Well, I have been known to mutter darkly about “this sh*t-show”, but that really is just too much! Wow, and in an ICU no less.
Can you imagine having to manage that situation? What could you even say to the patient?