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News 3/22/13

March 21, 2013 News 5 Comments

Top News

3-21-2013 8-44-57 PM

Athenahealth announces a partnership with mHealth app vendor iTriage to connect the app’s consumer users with providers in athenahealth’s network.

Reader Comments

3-21-2013 8-49-22 PM

From HITcontractor: “Re: ProMedica Health. Halts install of McKesson Horizon Emergency care in its facilities, reverts to its previous vendor Picis due to failed adoption and hesitation by providers.” Unverified.  

From Interested: “Re: Northwest Community Hospital in Arlington Heights, IL. Chatter is they’re going up on Epic, although the chatter doesn’t include which consulting firm has been awarded the contract.” Unverified.

From FormerMCKIC: “Re: McKesson. Ending contracts with all non-essential Horizon Clinicals contractors including IC and project managers, CPM. Their contracts will end 3/31/13.” Unverified, but reported by multiple readers.

inga_small From Proudly Pink: “Re: Voalte pink pants. What’s with people hatin’ on our pink pants? Here’s our response to the pink pants bashing.”  Dodge Communications awarded Voalte the winners of the Most Unfortunate Booth Attire award in its annual list of the HIMSS exhibit hall’s best and worst. Apparently the Voalte crowd love their pink pants, which employees must earn the right to wear.

3-21-2013 7-09-09 PM

From Boutros Ghali: “Re:  HIMMS. It’s just embarrassing.” Indeed it is. This e-mail blast from a healthcare marketing company VP is filled with misspellings, punctuation errors, and odd wording. I can’t imagine recipients rushing to turn their brand identity over to this company. I’ll be charitable in omitting the individual and company names, but I’ll hold on to this e-mail in case they annoy me in the future.

HIStalk Announcements

3-21-2013 4-00-21 PM

inga_small Some highlights from HIStalk Practice this week include: Practice Wise CEO Julie McGovern offers some thoughts on electronic file management and protecting PHI. CMS says that between five and 10 percent of EPs attesting for MU will be selected for prepayment audits. Hospitals continue to consider practice acquisitions. Physicians with e-prescribing tools are more likely to prescribe less expensive drugs. Thanks for reading!

On the Jobs Page: VP of Sales and Channel Development, Healthcare Technology Project Manager, C-Level Healthcare Technology Sales Executive.

Here are the last of the HIStalkapalooza photos from Medicomp.

3-21-2013 6-58-21 PM

Seth Halvorson accepting the HIStalk Lifetime Achievement Award on behalf of his father, George C. Halvorson of Kaiser Permanente.

3-21-2013 6-59-57 PM

CIO Unplugged Ed Marx and friends.

3-21-2013 7-01-03 PM

Team Orion.

3-21-2013 7-03-49 PM

Team Vitera.

3-21-2013 7-05-39 PM

Bowling tournament winners.

3-21-2013 7-01-46 PM

Jonathan Bush of athenahealth and James Aita of Medicomp.

3-21-2013 7-02-57 PM

Medicomp calls this the “Where is Mr. H?” picture.

3-21-2013 7-04-43 PM

Medicomp CEO Dave Lareau (in the “I Could be Mr. H” sash) and friends.

Acquisitions, Funding, Business, and Stock

3-21-2013 8-07-03 PM

EHR data search technology startup QPID raises $4 million in its initial financing round from investors Matrix Partners, Partners Innovation Fund, Massachusetts General Physicians Organization, and Cardinal Partners.

3-21-2013 8-08-06 PM

South Carolina-based Benefitfocus, which offers employee self-service benefits enrollment systems, plans to file an IPO later this year.


3-21-2013 8-51-12 PM

New York-Presbyterian Hospital selects the PatientTouch point-of-care mobile platform from PatientSafe Solutions.

India-based outsourcer Wipro wins a $200 million infrastructure maintenance outsourcing contract from Catholic Health Initiatives.


3-21-2013 6-17-14 PM

Sara Teppema (Society of Actuaries) joins Valence Health as director of actuarial services.

3-21-2013 6-19-07 PM

Virginia Hospital Center appoints Russell McWey, MD, the hospital’s chief of medical imaging, to VP/CIO.

3-21-2013 7-15-53 PM

Peter Henderson (PatientKeeper) is named COO of social wellness platform ShapeUp.

3-21-2013 7-18-25 PM

Steve Everest (Prognosis HIS) is named CIO of Oklahoma Surgical Hospital (OK).

Announcements and Implementations

3-21-2013 3-11-01 PM

Overlake Medical Center (WA) migrates various HIS systems to Epic with integration assistance from Summit Healthcare.

3-21-2013 3-31-25 PM

Baptist Health Richmond (KY) says that the Accelero Connect integration platform from Accent on Integration has allowed the hospital to integrate its Philips IntelliVue patient monitors and Meditech HIS, resulting in streamlined clinician workflow and a reduced risk of documentation errors.

3-21-2013 3-32-50 PM

Lehigh Valley Health Network (PA) goes live with iMDsoft’s MetaVision in its PICU.

McKesson launches two free mobile apps for the iPad and iPhone. Lytec Mobile is for use with the Lytec 2013 practice management system, while Medisoft Mobile is available for Medisoft V18.

Meditech certifies NetApp FAS storage for its systems.

PatientKeeper adds infusion billing workflow co-developed with Partners HealthCare to its charge capture solution.

Xerox announces a cloud-based Mobile Device Management service.

Government and Politics

Representatives Sam Graves (R-MO) and Adam Schiff (D-CA) reintroduce the Medicare Audit Improvement Act, which would limit the number of document requests during Medicare audits to two percent of a hospital’s claims, with a maximum of 500 per 45 days.

I wouldn’t want his job. National Coordinator Farzad Mostashari, facing Congressional hearings on mHealth, is asked by Congressman Michael Burgess, MD (R-TX), “Hospital systems in the same city that have the same operating system aren’t talking to each other. You’re the head, why don’t you fix that? Why don’t you just make that happen?”


The US Patent Office issues EarlySense a patent for the respiratory trend analysis component of its patient safety monitoring system.


3-21-2013 8-52-56 PM

The cash-strapped city of Pittsburgh files suit against the $10 billion in revenue UPMC, demanding payment of six years of payroll taxes and elimination of UPMC’s tax-exempt status. The mayor says UPMC donates less than 2 percent of its revenue to charity care, pays several executives annual salaries of more than $1 million, and has closed hospitals in poor areas while opening them in more affluent ones, all while avoiding $20 million in annual tax payments that it would otherwise owe the city.

The Institute for Health Technology Transformation outlines strategies for health organizations that are implementing big data solutions, including ways to use data to improve patient care and the types of data that can be analyzed for healthcare purposes.

Improved medical device interoperability could save the healthcare industry $30 billion a year and improve patient care and safety, according to analysis presented to a House subcommittee by West Health Institute.

3-21-2013 8-54-48 PM

In the UK, Leeds Hospital halts its $2.5 million speech recognition and digital dictation rollout due to “performance problems” that one official says was “very much affecting patient care and safety and putting patients at risk.”

Also in the UK, two NHS trusts, one of them a Cerner Millennium user, issue a tender worth up to $53 million for a shared inpatient EHR system.

Patient Privacy Rights Founder Deborah Peel, MD calls a new CVS employee policy that charges employees who decline obesity checks $50 per month “incredibly coercive and invasive.” CVS covers the cost of an assessment of height, weight, body fat, blood pressure, and serum glucose and lipid levels, but also reserves the right to send the results to a health management firm even though CVS management won’t have access to the results directly. Peel says a lack of chain of custody requirements means that CVS could review the information and use it to make personnel decisions.

3-21-2013 9-00-01 PM

A Russian gynecologist and former City of Moscow chief obstetrician who declares, “I am a doctor first” becomes a billionaire after shares in his Cyprus-based women and children’s healthcare services company rise more than 40 percent in five months. His company, which offers the only alternative to state-run maternity hospitals,  charges $10,000 per delivery, more than the annual salary of the average Russian.

inga_small Eye yi yi. A Texas woman uses her fingers to dig the eyeball out of another woman’s eye socket. The two were fighting when one of the women grabbed the other’s eye and “dug her fingers up there.” The victim was taken to the hospital and the eyeball was re-inserted. The gouger, who suffered a couple of broken fingernails, was arrested and charged with aggravated assault.

Sponsor Updates

  • Health Catalyst Chairman David Burton, MD discusses how value-based purchasing is driving demand for data warehousing solutions.
  • The Institute of Customer Service names Bottomline Technologies the winner of its Customer Service Leadership award. 
  • CareTech Solutions donates $550 to The American Red Cross, Habitat for Humanity, and The American Cancer Society as part of its HIMSS booth activity.
  • CSI Healthcare IT spotlights Jan Turner, VP of professional services.
  • Aprima releases a case study on the practice of Lauranne Harris, MD, which converted from Allscripts MyWay to Aprima in four days.
  • Harris VP of Government Health Solutions Don Mestas discusses the federal procurement process and how his company supports the government with its healthcare offerings.
  • iSirona names UC Irvine Health (CA) the winner of its 2012 Innovator of the Year Award for leveraging connectivity technology to improve hospital processes and patient care.
  • Surgical Information Systems CEO Ed Daihl recaps the HIMSS conference and discusses how intelligent integration can drive financial results.
  • Michael Nutter, director of firm culture and associate satisfaction for Impact Advisors, offers advice on how to tell if employees are really happy.

EPtalk by Dr. Jayne


Glassdoor names its highest-rated CEOs, quite a few of them running companies many of us interact with regularly.

The AMA sounds the alert on a “demoralized health care work force” citing a “toxic blend” of forces including verbal abuse, physical assault, and a drive to provide more care in less time with fewer resources.

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From Iconic Reader: “Re: icons. Our ED recently deployed visual indicators for suicide risk based on our screening questions. Is it me, or is that a sad-appearing basset hound? It reminds me of something I’ve seen in my kids’ Webkinz account.” Personally I find those icons a little bit disturbing, but I’m sure coming up with an icon that’s politically correct was a challenge.


CMS launches a new eHealth website. Hot topics on the site’s blog include Administrative Simplification, Privacy and Security, and Aligning Quality Measurement at CMS.

Millions of Americans admit to reading or sending texts while driving in percentages higher than those found in European countries. Cell phone use while driving was also significantly higher in the US. As someone who has almost met her maker several times recently due to distracted drivers, I implore you to hang up and drive.

Physicians with e-prescribing systems have a greater awareness of prescription costs, according to a recent survey. This led to drug choices with lower costs or better insurance coverage among the endocrinologists and primary care physicians who participated.

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From History Fan: “Re: shoes. I was on spring break in Chicago and saw these shoes on display. Of course, I thought immediately of Jayne and Inga! Be grateful you don’t have bound feet.” I definitely enjoyed the pictures. My personal favorite is the classic red pump.

From Heavyweight: “Re: wheelchairs. With all the attention on high-tech doctor’s offices, it’s remarkable that some are missing some low-tech solutions.” The Boston Globe reports on practices that turned away wheelchair-using patients due to lack of powered exam tables or other strategies to transfer and position patients.



Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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March 21, 2013 News 5 Comments

Readers Write: Vendors – Welcome to the World of HIPAA

March 20, 2013 Readers Write 4 Comments

Vendors – Welcome to the World of HIPAA
By Frank Poggio

For the last decade or so, vendors were on the fringes of the HIPAA regulations. Just sign a somewhat innocuous BA agreement and let the provider worry about the details of compliance.

As of January of this year, the Office for Civil Rights (OCR) formally “invited” vendors into the HIPAA labyrinth of rules and regulations. In the new 500-page HIPAA Omnibus Final Rule, Covered Entities (providers) are required to send out new Business Associate agreements to their suppliers and vendors. You should get yours soon, and as an IT supplier, you will see several new requirements.

The biggest one is that system vendors that touch Protected Health Information (PHI) in any way must agree to commit to achieving full compliance with HIPAA rules by September 23, 2013. Touching means  coming in contact with — whether you create, capture, edit, change, store, pass on, reformat, convert, etc. a single piece of PHI even for even one patient. The HIPAA rules do not differentiate between full EHR systems, EHR modules, application type, middleware, report tools, conversion, or archive tools, etc. Basically, if your system touches it, you own it.

As an extreme example, say your software does only parking lot management for a hospital. If you somehow capture any personal ID data, your firm will have to meet HIPAA compliance.

A more realistic example is the typical analytics tool that takes detailed information, aggregates it, and generates only summary, management, or trend reports. Your analytical system (such as grabbing a UB bill file and calculating averages) may never report out or allow access to any specific patient PHI, but since you received the data on a case-by-case basis even though you may have stripped out the PHI before you stored the records, your firm and software must meet HIPAA compliance.

The Final Rule is clear that if you touch PHI, even if you don’t look at it, you must comply. There are no exemptions for encrypted data, servers in locked cabinets, or remote cloud systems.

As a vendor, what must you do to be HIPAA compliant? Your firm must supply documentation of:

  1. Policies addressing HIPAA privacy and security issues
  2. Privacy and security procedures
  3. Workforce HIPAA training
  4. HIPAA-compliant workflows
  5. Compliance for an audit or data breach investigation
  6. HIPAA compliance of any subcontractors you use

Your clients may require an independent audit of the above at your expense as a requirement for you to continue as their vendor. If you do not provide it, their legal counsel may advise them to replace your system with that of a competitor. Remember, the above must be in place before September 23, 2013. Lastly, if you or your provider client has a data breach and OCR finds you lacking in compliance, you could be fined $1.5million per breach.

As I noted in a past HIStalk Readers Write piece, ONC in Stage 2 “exempted” EHR Module vendors from testing on the privacy and security criteria (if the vendor so chose), but they did state that the vendor must still be HIPAA compliant. Which means, implement the ONC privacy and security criteria.

Welcome to the wonderful world of HIPAA.

Frank Poggio is president of The Kelzon Group.

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March 20, 2013 Readers Write 4 Comments

Morning Headlines 3/20/13

March 19, 2013 Headlines No Comments

Boulder Community Hospital computer system crash frustrates patients

Boulder Community Hospital’s Meditech system has been down since last Tuesday and is not expected to return to a fully operational state until this Friday. No official word on what caused the outage or what is delaying the return to service. All users across the facility are on paper.

Health System Implements new Electronic Medical Records on March 18th

111-bed Beloit Memorial Hospital goes live on Cerner this week.

Lifespan Takes Major Step to Transform Health Care Delivery

Five-hospital system Lifespan, Rhode Island’s largest health care system, selects Epic to bring all of its facilities onto a single system. Implementation will start this spring, conclude in 2015, and cost $90 million.

KLAS Diagnoses EMR Usability Concerns

KLAS releases a report on acute EMR usability, measuring specific Meaningful Use related functions such as CPOE, problem list, and physician documentation. No vendor excelled, but Cerner and Epic fared best.

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March 19, 2013 Headlines No Comments

News 3/20/13

March 19, 2013 News 8 Comments

Top News

3-19-2013 7-54-09 PM

Cerner acquires Labotix Automation Inc., which offers specimen handling and transport systems for clinical labs.

Reader Comments

From Katie: “Re: market research companies. We as a vendor are interested in gathering information from our target audience of hospital CIOs and HIM leadership. Do you have any suggestions of anyone with market research expertise and connections in these areas?” I always prefer to open these questions up to readers so I don’t miss anybody. Leave a comment or e-mail me and I will forward to Katie.

3-19-2013 6-56-19 PM

From Shannon Vogel: “Re: EHR incentive payments as taxable income. I thought the IRS guidance may be of interest to your readers.” Thanks to Shannon, who is HIT director of the Texas Medical Association, for providing this information for those docs who are probably less than elated to see 1099s in the mail for their Meaningful Use payouts:

EHR Incentive Payments are Taxable Income

Physicians should have received an IRS Form 1099 from the Centers for Medicare & Medicaid Services for the incentive payments. The forms had to be postmarked by Jan. 31 and were mailed to  addresses on file with Medicare. If you did not receive your Form 1099, you may request a duplicate copy by calling (888) 734-6433, which will take you through a series of prompts (1-1-1-1-2). You will be asked for your National Provider Identifier.   Physicians in the Medicaid EHR incentive program should have received a Form 1099 from their state Medicaid office.  The Internal Revenue Service issued guidance on the EHR incentive payments that may help in tax preparation, especially if payments were assigned to your group or hospital. 

3-19-2013 6-53-55 PM

From Don: “Re: San Diego. Here’s hoping we can bring HIMSS back to San Diego where it belongs! Once the pompous mayor here concedes defeat of his push to renegotiate the hotel room tax, construction can begin. Maybe see you all back in The Gaslamp District in 2016 or 2017. Bring your finest shoe-wear and cut some rug at the grand ball room at The Hotel del Coronado.” San Diego gets the green light for a $520 million expansion of its convention center, which will take about three years. Now it’s up to HIMSS. San Diego, Seattle, and San Francisco are my favorite cities of those I’ve visited because they are on the water, have interesting terrain, enjoy mostly pleasant weather, and are walkable.

HIStalk Announcements and Requests

It’s last call to fill out my quick reader survey. I do it just once a year right after the HIMSS conference. Pretty much every change you’ve seen over my 10 years (hopefully more good than bad) came from survey comments. Inga gets nervous this time of year because after I’ve digested the hundreds of responses, I make our to-do list.

Acquisitions, Funding, Business, and Stock

3-19-2013 7-55-29 PM

Sutherland Global Services completes its acquisition of Apollo Health Street, the technology subsidiary of India-based hospital operator Apollo Hospitals Group.

3-19-2013 7-56-15 PM

Emdeon reports Q4 revenues of $300.7 million, up six percent from a year ago, and a net loss of $10 million vs. $70 million.

3-19-2013 7-57-08 PM

Tenet subsidiary Conifer Health Solutions, which offers revenue cycle solutions, breaks ground on its new headquarters construction in Frisco, TX. The company acquired Dell’s revenue cycle business in November 2012, increasing the annual patient revenue it manages to $21 billion.


Maricopa Integrated Health System (AZ) selects HP Data Protector and HP StoreOnce for data protection and disaster recovery.

3-19-2013 7-58-42 PM

Providence Health & Service will deploy Health Catalyst’s data warehouse and analytic accelerators across its 32-hospital system.

Canopy Partners (NC) chooses the MModal Catalyst for Radiology platform for reporting and analytics.


3-19-2013 6-02-02 PM

PatientSafe Solutions names Tim Needham (Rubbermaid Health) VP of its western region.

3-19-2013 6-03-15 PM

Long-term care provider CenterLight Health System (NY) hires William C. Pelzar (Health Dialog) as its first CIO.

3-19-2013 7-21-03 PM

Anita Samarth, Clinovations president and co-founder, is named by the Washington Business Journals as one of the top 25 Minority Business Leaders of 2013.

Announcements and Implementations

Delaware HIN and Kansas HIN validate interoperability by exchange of patient records via Direct messaging using solutions from the Allied HIE Company and ICA’s Direct Messaging and Exchange products.

Beth Israel Deaconess Medical Center (MA) deploys CommVault Simpana for data backup and security.

3-19-2013 6-05-33 PM

Beloit Health System (WI) goes live this week on Cerner.

Clinithink releases an online version of CliX, its natural language processing engine.

3-19-2013 6-29-49 PM

Lifespan (RI) announces its plans to redesign its delivery model that includes implementing Epic at a cost of $90 million.

AHIMA calls for nominations for its Grace Award that recognizes outstanding achievement in health information management. Evaluation criteria include how organizations contribute to a patient-centered model of care, advance the use of electronic health records, and integrate HIM throughout the workplace.

Government and Politics

3-19-2013 3-10-14 PM

ONC launches Web pages to support its goal of having 1,000 critical access and rural hospitals achieve MU by the end of 2014.


Healthcare IT research funded by AHRQ has helped Partners in Health and the Regenstrief Institute develop an open EMR that supports healthcare initiatives in developing countries.

Seven Tennessee school systems receive $3 million in HRSA grants to implement telemedicine programs so that school nurses can connect with doctors to diagnose student problems, but the Franklin County school board delays its approval to start the program, citing liability concerns.


3-19-2013 3-26-11 PM

Boulder Community Hospital (CO) reports that its Meditech system has been down since last week and is not expected to be operational until the end of this week. Officials say the hospital has “detailed plans” for going back to manual operations. The outage has caused delays in scheduling non-critical diagnostic tests and distributing routine test results, but essential services are still being provided. The hospital offered no explanation of the problem. An anonymous physician said the backup response is “not an organized plan,” while a patient told the local newspaper, “If they can’t keep their computer system running, how can we trust them to perform surgery?”

3-19-2013 3-31-57 PM

A KLAS report finds that no acute care EMR vendor excels at usability, though Epic and Cerner are best poised to support deep clinical usage. Providers assume the bulk of responsibility for making EMRs usable and 86 percent say that configuring their EMR solution required moderate to extensive effort. Stage 2 MU, with its increased requirements for physician documentation, medication reconciliation, and problem lists, will magnify current EMR challenges.

EMR vendor Lawrence Melrose Medical Record, Inc. notifies the New Hampshire Attorney General’s office of a data breach that has potentially compromised the PHI of two state residents.

3-19-2013 3-51-36 PM

A small study of healthcare professionals finds that 75 percent of organizations are 25 percent or less complete with the ICD-10 transition process. Coding education and implementation are the biggest conversion gaps. Almost half the respondents express some concern about being ready in time to meet the October 1, 2014 deadline.

3-19-2013 6-19-47 PM

Weird News Andy finds this “more than an inkling.” Electronic sensors printed directly on the skin, aka “electronic tattoos,” can monitor health signs such as temperature and hydration status. One potential medical use would be to stream surgical wound information wirelessly to providers.

Strange: a nurse from India working in an Australian hospital just a month after finishing nursing school is fired and banned from practice after giving a 79-year-old patient the contents of a bottle marked as containing heart pills that actually held liquid detergent the patient had been using to clean his dentures. The nurse, who argued that he followed four of five medication administration rules, was ordered by the nursing board to take an English competency test, which he failed in six attempts.

Sponsor Updates

  • Glenn Focht, MD of Boston Children’s Hospital spoke at a private reception during the AMGA conference in Orlando hosted by Ingenious Med.
  • An EDCO Health Information Solutions Webinar profiles two McKesson Patient Folder facilities that enhanced their scanning processes using EDCO technology.
  • Industrial Alliance Insurance and Financial Services signs an agreement with TELUS Health to allow certain healthcare providers to use TELUS Health’s eClaims Web portal service.
  • ThedaCare (WI) selects Wolters Kluwer ProVation MD Cardiology for its catheterization labs at Appleton Medical Center and Theda Clark Medical Center.
  • Ping Identity opens registration for its Cloud Identity Summit 2013 July 8-12 in Napa, CA.
  • Emdeon releases details on its upcoming Webinars.
  • Prognosis offers a four-part series on strategies for MU success.
  • Hayes Management Consulting commemorates its 20th anniversary with an updated website.
  • Nuesoft hosts a March 27 Webinar on best practices for medical billing.
  • Jason Fortin, a senior advisor with Impact Advisors, discusses the need for smaller practices to select an EHR vendor that is capable of achieving Stage 2 MU certification.
  • The Tampa Bay Business Journal names MedHOK the winner of its 2013 BizTech Innovation of the Year Award.
  • Surgical Information Systems CTO Eric Nilsson offers a primer on how to set up a clinical quality reporting program.  
  • Merge Healthcare announces that more than 650 orthopedic surgeons at over 50 practices already have or are in the process of implementing Merge OrthoPACS.
  • ChartWise:CDI posts its 2013 conference schedule.
  • SiliconMesa partners with DrFirst to provide Rcopia e-prescribing functionality to customers running the SiliconMesa EHR and PM system.
  • Craneware announces its support of the Alzheimer’s Association and Alzheimer Scotland as part of its 2013 Craneware Cares corporate responsibility program.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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March 19, 2013 News 8 Comments

News 3/13/13

March 12, 2013 News 2 Comments

Top News

3-12-2013 7-37-49 PM

Healthcare data vendor IMS acquires six-year-old, 60-employee Seattle startup Appature, which sells software for tracking drug company marketing activities to physicians. Rumored price was more than $100 million.

Reader Comments

3-12-2013 5-47-53 PM

From IT Dad: “Re: porno nurse. The company was Onyx. I’m a 50-year-old male and I was shocked when I saw it and shocked that someone thought this would be a good idea. I just kept on walking. I was insulted that they would treat women that way and immediately though of my daughter and my female co-workers. I would not even consider stopping at their booth as I did not want to be seen there.” I e-mailed an Onyx contact for a comment and received no response. I was torn whether to run the reader-submitted photo above (taken by a real nurse, I might add) since that might seem equally chauvinistic, but decided readers need to see at least a small-scale version to understand what the fuss is about. The China-based Onyx sells medical displays, of which the scantily clad phony nurse appears to be one.

From Odla: “Re: Neal Patterson. Funny that Neal was seen at several booths at HIMSS. He was at the Optum booth for a bit until an exec recognized him and politely suggested he might want to return to the Cerner booth.”

3-12-2013 6-19-28 PM

From The PACS Designer: “Re: ECM. TPD will be posting interesting apps that address Big Data concerns in our path to enterprise content management (ECM). As a lover of what Hadoop can bring to healthcare, there’s an app that employs Hadoop called Platfora.”

From Captain Ron: “Re: HIMSS. I witnessed a classic moment at HIMSS last week that I had to share. I visited the QlikView booth to watch CHOP present on self-service analytics. Very impressive stuff and they’ve integrated QlikView in Radar. So the funny part … multiple folks there from Epic and one guy in particular decided he should interrupt and share how Epic can help solve this problem. I wonder how Epic would feel if QlikView came and interrupted their customer presentation? #BOUniversesarenottheanswer.”

From PartyReviews: “Re: HIMSS parties. Hit a few parties at HIMSS. Yours was the best of the bunch. Funny how a blog is out partying the big vendors. Consulting firms all had more of a reception format. Deloitte was kinda stiff as you’d expect, Impact Advisors and a few others were OK. Encore had their traditional and apparently popular Pub Night which I hit two times during the week. Each night there were over 300 people there. Guess people really like the free beer, wine, and mixed drinks. No vendors were over the top as has been normal in the past. I got into bed Mon-Wed at 2 a.m., 1 a.m., and 3 a.m. respectively. Only in New Orleans. And we wonder why HIMSS is a burn out?”

Acquisitions, Funding, Business, and Stock

3-12-2013 8-04-12 PM

Athenahealth completes its acquisition of Epocrates.

3-12-2013 8-04-49 PM

TeleTracking Technologies reports a 42 percent increased in booked revenue in the 2012 fiscal year.

3-12-2013 8-05-27 PM

ISirona announces revenue growth of 172 percent for 2012.
A proxy advisor firm urges HP shareholders to give the boot to two of the company’s directors at its upcoming annual meeting for their role in the disastrous acquisition of Autonomy in 2011, one of them being McKesson Chairman, President, and CEO John Hammergren. A group of New York City pension funds also urges voting against the re-election of Hammergren and G. Kennedy Thompson for their involvement in acquisitions that caused HP to lose $17 billion in the past year and for the quick hiring of CEO Leo Apotheker, who was then fired less than a year later.

Ireland-based bedside computing vendor Lincor Solutions receives a $9.5 million investment from Edison Ventures, which it will use to relaunch the company in the US by moving its headquarters to Nashville, TN and creating 30 jobs. The MediVista platform offers access to clinical applications, bed status management, patient entertainment and education, and communications.

3-12-2013 7-20-48 PM

Medical supply vendor Becton Dickinson & Company acquires Austria-based Cato Software Solutions, which offers oncology planning, monitoring, and drug preparation software.

3-12-2013 8-06-14 PM

Lexmark acquires two companies that will be rolled into its Perceptive Software unit. AccessVia sells software that allows stores to print electronic shelf tags, while Twistage provides media management software that its CEO says could be used to distribute medical images and attach video to a patient’s EMR.


3-12-2013 3-54-49 PM

East Texas Regional Healthcare System selects Siemens MobileMD HIE to coordinate care among its 15 facilities.

The Salisbury, Wight and South Hampshire Domain NHS Trust  Consortium (UK) awards its VNA and data migration contract to Acuo Technologies.

Coastal Medical (RI) adds the eClinicalWorks Care Coordination Medical Record to advance its ACO-related objectives.

3-12-2013 8-07-48 PM

Iowa Health System will implement a suite of Infor applications, including Infor Lawson Supply Chain Management and Enterprise Financial Management.

The Virginia Department of Behavioral Health and Development Services selects Siemens Healthcare’s Soarian clinicals and financials and the MobileMD HIE platform.


3-12-2013 6-51-24 AM

Suzanne Cogan (Shareable Ink) joins Orion Health as VP of sales.

3-12-2013 5-56-49 PM

Conifer Health Solutions names Allen Hobbs (MedAssets) chief client officer.

3-12-2013 12-56-17 PM

The AAFP’s TransforMED subsidiary names Russell Kohl, MD (OU School of Community Medicine / Oklahoma College of Medicine) medical director.

3-12-2013 5-57-53 PM

Infor names Barry P. Chaiken, MD (DocsNetwork) CMIO.

3-12-2013 5-58-57 PM

Ping Identity hires Michael J. Sullivan (IHS) as CFO.

3-12-2013 5-59-45 PM 3-12-2013 6-01-28 PM

HHS Secretary Kathleen Sebelius names new and continuing members to the US Technology Standards Committee including Jeremy Delinsky (athenahealth) and Eric Rose, MD (Intelligent Medical Objects).

Announcements and Implementations

CareCloud opens a Boston office, where it expects to house 35 to 40 employees by the end of the year.

Johnson County Healthcare (WY) goes live this week with CPSI.

PatientKeeper deployed its CPOE solution at 19 community hospitals during the first 60 days of 2013.

Eight vendors participated in the inaugural IHE 2013 North American Connectathon, which performed testing to specified requirements for the IHE USA Certification pilot conducted by ICSA Labs.

Final HIMSS conference stats: 34,696 total attendees, 13,985 professional attendees, 1,158 exhibiting companies.

3-12-2013 8-09-10 PM

The New Orleans airport warned travelers last Wednesday of expected delays on Thursday due to the conclusion of the HIMSS conference and sequester-driven TSA staffing reductions.

e-MDs launches a cloud-based EHR/PM solution and introduces Solution Series 7.2.2, an updated version of its client-server suite of EHR/PM products.

Government and Politics

HHS Secretary Kathleen Sebelius fires up her Twitter.

Lt. Dan called this perfectly. Internal VA documents reveal that the agency is taking much longer than it reported to process service-related benefit claims by veterans, with delays averaging more than 1.5 years in major cities. The number of veterans waiting for more than a year for their benefits jumped from 11,000 in 2009 to 245,000 by the end of 2012. Despite spending $537 million on a new computer system, the VA still process 97 percent of claims on paper.


Billian’s HealthDATA finds that medical records-related costs of hospitals typically account for less than three percent of total general-service operating expenses and almost seven percent of total general-service salary expenses.

3-12-2013 4-08-18 PM

The University of Mississippi Medical Center will expand its telehealth program to improve access for smaller hospitals and clinics and will create 201 new jobs over the next three years.

Sponsor Updates

3-12-2013 12-29-44 PM

  • Divurgent’s Signature Drive at HIMSS raises $5,000 for the Children’s Hospital of New Orleans.
  • Aspen Valley Hospital (CO) increases front office payments and reduces payment processing administrative time by 65 percent after deploying InstaMed’s healthcare payment network.
  • Hyland Software and Merge Healthcare expand their partnership to include an integrated image viewing and storage solution.
  • CareTech Solutions introduces CareTech Solutions Pulse, an integrated IT monitoring service that integrates monitoring of hospital clinical, business, and ancillary applications, as well as the infrastructure on which they run.
  • The Virtual Influence Planning group, Medseek’s independent consulting firm, expands its services to include patient portal adoption and marketing plans for healthcare organizations. Medseek also introduces its Influence platform, which will provide hospitals with a comprehensive view of individual patients.
  • Orion Health and NexJ Systems will distribute joint capabilities and technologies, such as NexJ Connected Wellness and the Rhapsody Integration Engine.
  • CCHIT certifies NextGen Ambulatory EHR version 5.8 compliant with the ONC 2014 Edition criteria and certified as a Complete EHR.
  • The Advisory Board Company announces the agenda and keynote speakers for its Crimson Clinical Advantage Summit May 20-22 in Scottsdale, AZ.
  • Picis announces that is annual Exchange conference will be consolidated with the Optum Provider Exchange Conference September 23 in Orlando, FL.
  • Philips Healthcare introduces its IntelliSpace eCareManager 3.9 patient management software, which includes the ability for staff to get a patient population level view of data.
  • The NCQA awards SuccessEHS client Scenic Bluffs Community Health Centers (WI) the highest level of recognition for its PCMH program
  • CAP Professional Services and the Lab Interoperability Collaborative look at the top 10 challenges facing hospitals seeking to report lab results electronically.
  • GetWellNetwork debuts myGetWellNetwork, a digital platform to help patients and providers manage recovery, chronic conditions, and preventative care online. 
  • Ephraim McDowell Regional Medical Center (KY) shares how Accent on Integration helped the organization integrate its Philips OBTraceVue platform with its Meditech HIS.
  • Surgical Information Systems announces the availability of SIS Com Version 3.3, which includes enhanced functionality and a more streamlined look.
  • Imprivata launches Cortext 2.0, its free HIPAA-compliant texting solution.
  • St. Barnabas Medical Center is using Access’s e-forms and wristband bar-coding solution alongside Cerner Millenium and Siemens Invision to enhance its EMAR process.
  • Visage Imaging will exhibit at the SIIM Philadelphia Regional Meeting on March 18 in Philadelphia, with Director of Solutions Architecture and Customer Experience Director Bobby Roe co-leading a roundtable session entitled “Cool Technologies in Imaging Informatics.”
  • Vitera Healthcare releases a hosted version of its Medical Manager practice management platform.
  • McKesson Canada’s RelayHealth aligns with QHR Technologies to integrate QHR’s Accuro EMR System with RelayHealth’s services.
  • SC Magazine names Trustwave the Best Network Access Control product.
  • The HealthLogix HIE platform from Certify Data Systems passes numerous Integrating the HIE profile tests at the 2013 IHE North America Connectathon.
  • Nuance launches Clintegrity 360, a computer-assisted system for clinical documentation improvement and coding.
  • RazorInsights integrates Patientco’s patient financial engagement billing software into its HIS system.
  • MetroHealth Medical Center, an affiliate of Case Western Reserve (OH), will deploy Wolters Kluwer Health’s ProVation Order Sets as its evidence-based order set solution.
  • Kareo lists the top six EHR features that small practices need.
  • Ingenious Med reports a 380 percent increase in the usage of its impower mobile applications in 2012. Twenty-one percent of its licensed impower clinicians now use mobile devices.
  • Deloitte interviews 12 CIOs in major health systems about the challenges of managing their IT departments.
  • InstaMed projects triple-digit growth in the wake of healthcare reform and reports having processed more than $60 billion in healthcare payments as of March 2013.
  • GE Healthcare is developing Guided Analytics and AutoBed applications for the Caradigm Intelligence Platform.
  • AT&T CMIO Geeta Nayyar discusses mobile health and how it can provide care where needed.
  • Cerner will integrate Nuance’s clinical documentation improvement technology into its Millennium EHR and RCM solutions.
  • Advanced Orthopedic Center (FL) selects SRS EHR for its nine physicians.
  • Access extends its relationship with Inpact LLC, a provider of online and social media communities for HIT, to include sponsorship of Siemens Healthcare Social.
  • As part of its $80 million healthcare integration contract, Harris Healthcare receives authorization to deploy a solution that enables the VA and DoD to share EHRs.
  • Johns Hopkins Hospital shares how LRS helped the organization simplify document management in a March 14 Webinar.
  • Capario announces a three-part Webinar series called Mastering the Art of Getting Paid starting March 20.
  • Covisint will feature Andras Cser with Forrester Research in a March 13 Webinar detailing the benefits of cloud-based identity and access management.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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March 12, 2013 News 2 Comments

Curbside Consult with Dr. Jayne 3/11/13

March 11, 2013 Dr. Jayne 2 Comments

Lt. Dan’s inclusion of “Cisco Study Reveals 74 Percent of Consumers Open to Virtual Doctor Visit” in this morning’s headlines caught my eye. According to the summary, “given a choice between virtual access to care and human contact, three quarters of consumers find access to care more important than physical human contact with their care provider and are comfortable with the use of technology for the clinician interaction.”

I’m not opposed to virtual visits – in fact I’d love to do them for certain patients or for certain conditions. In my market, however, clinicians contracted with the majority of commercial payers are not able to bill for these visits, and patient willingness to pay out of pocket is extremely low. Several of my colleagues have attempted to bill patients for after-hours telephone visits and the practice has been the subject of scorn, not only in the physicians’ lounge, but also with the local medical society.

A true virtual visit is more than a phone call. It’s a scheduled time to talk about the patient’s issues, review medications, review home vital signs, blood sugar readings, diet logs, and other patient data points. Based on a careful history and these elements, changes to the regimen can be made and behavioral interventions can be supported. The history elements, data, care plan, and goals still need to be documented in the patient chart, however, and that takes time. Unless you’re operating under a capitated model where you’re being compensated for these services through a per-member/per-month payment, you can’t perform these services without some sort of compensation.

Virtual visits also generate real liability. They can allow for physicians to care for greater numbers of patients which can increase risk if there is not close adherence to protocols and guidelines or if patients are not well known to the clinician. This makes the need for appropriate scheduling and documentation even more important. Virtual visits aren’t something physicians should be expected to cram onto their schedules in lieu of overbooks to the office schedule.

I do find Cisco’s findings somewhat contrary to my experience in solo practice. When I employed a nurse practitioner to care for my patients as my informatics duties grew, there was a lot of resistance to the team-based approach by some of my elderly patients, who grew up in an era where seeing the doctor was something special and had a unique value outside of the actual medical care. Some patients chose to wait weeks to see me rather than accept same-day appointments with someone other than “my doctor.”

This attitude is somewhat borne out in a later statement in the piece where it was noted that “consumers will overlook cost, convenience, and travel, to be treated at a perceived leading healthcare provider to gain access to trusted care and expertise.” I’m not saying I was a leading healthcare provider (in fact, when I was first in solo practice, I was a fresh grad with a bit too much idealism) but I was a good listener and genuinely cared for my patients. I’m not sure that level of empathy can be easily translated to the virtual experience. I had the privilege of truly getting to know my patients, who also felt they were able to know me.

We exchanged more than symptoms and diagnoses. We also swapped recipes and baked goods, stories of our small community, handicrafts, and more than our share of heartache. I had the distinct privilege of being able to function as an “old school country doctor” in the middle of the suburbs. This was mainly because the opening of my practice solved an access problem, but also gave patients a place they could think of as their medical home, whether it was a designated Patient Centered Medical Home or Center of Excellence or any other buzzword of the day.

I miss having continuity patients and I think about some of my favorite patients often. Every once in a while I will run into one while working in the emergency department and that is a rare treat. Although virtual visits may be cheaper (if they are ever reimbursed where I live) and more expedient, I don’t think they’re going to be as good for building that level of “trusted care” that patients expect when they’re faced with a life-threatening condition. What do you think about virtual visits? E-mail me.


E-mail Dr. Jayne.

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March 11, 2013 Dr. Jayne 2 Comments

Morning Headlines 3/4/13

March 4, 2013 Headlines 1 Comment

Cerner, McKesson, Allscripts, athenahealth, Greenway and RelayHealth Announce Ground Breaking Alliance to Enable Integrated Health Care

The major news from HIMSS today is that the Cerner-McKesson announcement turned out to be much larger than suspected, including a total of six major players coming together to form the CommonWell Health Alliance. The organization will be an independent non-profit for EHR vendors together that want to achieve a higher level of interoperability between systems.

Nuance and Cerner Partner to Offer Point of Care Solution for Clinical Documentation Improvement

Cerner announces that it will integrate Nuance’s suite of clinical language understanding products to support physician documentation in a new workflow that will allow physicians to dictate notes while the tool simultaneously performs quality review, prompting clinicians for clarifying information where needed.  

ICD-10 Snapshot Study

A recent survey of 260 healthcare professionals involved in ICD-10 planning reveals that only 55 percent of respondents are confident that they will meet the October 1, 2014 deadline. Primary concerns center around additional training needs and a lack of time. 43 percent of respondents reported frustration with vendors "not providing an adequate schedule to ensure we will be ready by the deadline."

HIMSS 2013 iHIT Study – Final Report

HIMSS releases its 20132 Impact of Health IT report. The results paint a suspiciously rosy picture of end user satisfaction, including 83 percent of respondents agreeing that HIT applications support clinical processes and workflows. The survey-takers were comprised of 63 percent nurses, 22 percent pharmacists, and 11 percent physicians working at larger than average (and most likely more technologically refined) hospitals with an average 681 beds.

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March 4, 2013 Headlines 1 Comment

Monday Morning Update 3/4/13

March 1, 2013 News 3 Comments

From HyWay: “Re: Costco. They sent an e-mail to customers who purchased Allscripts MyWay through Costco’s program saying they are working with Allscripts to ‘offer solutions for members who do not feel the move to Pro is right for them.’ In the mean time, Costco has initiated arbitration proceedings against Allscripts to make sure its users get the service they expected when they bought MyWay.” Unverified, but the forwarded e-mail appears to be authentic. Its tone was amicable.

From The PACS Designer: “re: iWatch. While we wait for the anticipated Apple iTV later this year, there’s something else to look forward to and that’s an Apple iWatch. TPD posted about the Pebble watch, and speculation is that the so called iWatch will be much more innovative and unique in its style and features. Apple has a patent requesting pending on a Amoled flexible wristband device to consider as the possible final product launch, or it could still be a traditional watch similar to the Pebble.”

I’m actually writing this Friday night since I’ll be traveling to New Orleans on Saturday, so don’t be confused when I also post on Saturday and/or Sunday and the days look goofy. Inga, Dr. Jayne, and I will be writing profusely from the HIMSS conference, and to avoid giving you inbox fatigue, I’ll collect the individual links into a single e-mail blast each day.

3-1-2013 2-33-25 PM

Speaking of New Orleans, only Dallas saved the city from a last-place finish in the locations respondents would most like to see HIMSS conferences held. All the southern cities fared poorly in the poll except Orlando, which is about as southern as Ohio and New Jersey in every way except location. The three-city rotation should be Orlando, Las Vegas, and overwhelming winner San Diego if HIStalk readers rather than HIMSS were choosing. Not only is this year’s host city nearly bottom ranked, but so is the 2015 one, Chicago. I’m glad to see I’m not the only one who misses San Diego, which HIMSS outgrew, but the convention center is planning a $500 million expansion that will place it back among the A-list. New poll to your right: is the industry experiencing an EHR backlash? You only get a yes/no choice, but the poll accepts comments in which you can further elucidate your position.

Lt. Dan had e-mailed me off the record about problems he’s having personally because of the lack of VA-DoD system integration. I suggested he write it up since he’s both a veteran and an HIT person, not to mention the author of HIStalk’s daily headlines and most of the posts on HIStalk Connect. I think his piece, Making the Transition: What the iEHR Failure Means for Veterans, paints a clearer picture of the problem than you’ll get from the agencies themselves.

3-1-2013 6-36-01 PM

Welcome to new HIStalk Platinum Sponsor Caristix, which offers HL7 software for interface lifecycle management. The company offers Cloak (HL7 de-identification), Pinpoint (interface troubleshooter), Conformance (interface specs development), and Test (complex interface validation and simulation). They will also help get you connected to the Mirth open source integration engine. You can download trials of everything from their site, and also the entirely free HL7 profile reader and an HL7 listener and router for recording and playing HL7 messages to validate connectivity. They have tools for providers and vendors alike. Interface folks will enjoy their HL7 Survival Guide, a no-nonsense guide to interface projects and technology. I featured the company in my Innovator Showcase just over a year ago, which included an interview with one of its customers and another with President Stéphane Vigot. Thanks to Caristix for supporting HIStalk.

My predictable YouTube cruise resulted in this Caristix video.

3-1-2013 7-08-30 PM

Welcome to new HIStalk Gold Sponsor eHealth Technologies. The company’s eHealth Imaging Solutions provide single-click access to diagnostic quality X-rays, CT scans, ultrasounds, ECG, etc. from an existing EHR or HIE solution. Clinicians gain the ability to view and collaborate using eHealthViewer ZF, a zero-footprint unified imaging platform that allows secure viewing of any image over the web. eHealth Imaging Solutions supports trauma and emergency access to images, allows transferring DICOM images between PACS locations so that radiologists can view outside exams, and provides cloud-based archival and disaster recovery solutions. Hospitals, IDNs, and HIEs can strength their referral networks, reduce the cost of physical media, meet MU Stage 2 image sharing requirements, reduce patient risk from unavailable images and radiation exposure from duplicate exams, and lower IT costs with the zero-footprint viewing platform that runs on all browsers and platforms (including iOS and Android). Thanks to eHealth Technologies for supporting my work.

Here’s a video I found featuring customers describing the benefits of eHealth Technologies for accessing images.

3-1-2013 3-12-21 PM

The Department of Defense chooses Health Language from Wolters Kluwer Health to provide terminology solutions to support enhanced documentation, population analytics, and business intelligence reporting across the Armed Forces Clinical Database.

3-1-2013 7-45-26 PM

TeleTracking will announce its Real-Time Capacity Management platform at HIMSS, with clients on hand in Booth #6619 to describe their experience with the company’s systems.

3-1-2013 7-46-23 PM

NextGen Healthcare will unveil NextGen Population Health at the HIMSS conference, which will help providers meet patient-centered medical home and ACO goals.

3-1-2013 7-48-09 PM

Vitera Healthcare Solutions releases Intergy v8.10, which includes enhancements for ICD-10, Meaningful Use, patient engagement, disease management, and performance-based reimbursement.

3-1-2013 7-53-04 PM

Covenant Health (TN) and Capital Region Health Care (NH) choose McKesson Paragon.

Hackensack Alliance ACO chooses Health Catalyst for care coordination, to be announced Monday. 

Patients whose hospitals or physician practices are customers of lifeIMAGE will be able to review their medical imaging results online using a free new service offered by the company, which also announces its support for Blue Button.

3-1-2013 7-53-51 PM

HIMSS Analytics will showcase the products and services of the recently acquired CapSite at the conference in Booth #4929, including the CapSite Database (pricing and contracts) and an expanded Consulting and Research & Advisory Services offering.

Optum will resell MModal’s Fluency Direct speech understanding solution as part of its documentation and coding systems.

Medical documentation vendor Command Health will use Clinithink’s CLiX natural language processing technology to turn physician narrative into indexed and tagged free text. Clinithink also announces that Health Evolutions Partners operating partner and former Microsoft Health Solutions Group VP Peter Neupert has joined its board.

3-1-2013 7-57-49 PM

Baystate Health (MA) chooses Awarepoint’s RTLS solution for asset management and capacity management in its three hospitals.

3-1-2013 3-53-35 PM

Vonlay has posted a page that displays photo-containing tweets that use the #HIMSS13 hashtag, which they also did during Epic’s UGM. It has several photos already but will surely blow up with tons of them come Monday (you’ll see a gazillion pictures of a microscopic Bill Clinton later in the week).

Quest Diagnostics, which includes Care360 and MedPlus, will host several speakers in its HIMSS theater, including HIStalk Connect’s Travis Good, MD.

We reported that Practice Fusion has discontinued its billing system partnership with Kareo based on the wording of an e-mail sent to Practice Fusion users that referred to the relationship in the past tense while announcing enhancements to Practice Fusion’s own billing system. According to Kareo, the business relationship continues and users of the products will continue to benefit from the integration.

3-1-2013 6-29-03 PM

I said from the beginning that Groupon’s business model was unsound for several reasons (low barrier to entry, discounting rarely earns businesses loyal customers) but I’ll give its now-fired 32-year-old CEO Andrew Mason kudos for writing the best executive resignation letter in history. Snips from it:

People of Groupon, after four and a half intense and wonderful years as CEO of Groupon, I’ve decided that I’d like to spend more time with my family. Just kidding – I was fired today. If you’re wondering why… you haven’t been paying attention … As CEO, I am accountable. You are doing amazing things at Groupon, and you deserve the outside world to give you a second chance. I’m getting in the way of that. A fresh CEO earns you that chance … For those who are concerned about me, please don’t be – I love Groupon, and I’m terribly proud of what we’ve created. I’m OK with having failed at this part of the journey … If there’s one piece of wisdom that this simple pilgrim would like to impart upon you: have the courage to start with the customer. My biggest regrets are the moments that I let a lack of data override my intuition on what’s best for our customers. This leadership change gives you some breathing room to break bad habits and deliver sustainable customer happiness – don’t waste the opportunity! I will miss you terribly. Love, Andrew.

3-1-2013 6-33-58 PM

Secure Threads introduces bring-your-own hospital gowns intended to prevent medical errors by having the patient’s name, blood type, allergies, age, medical conditions, and emergency contacts embroidered into the fabric.

Safe travels and an enjoyable and productive week for all those traveling to New Orleans. For those who aren’t attending, feel free to goof off all week while your boss is away.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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March 1, 2013 News 3 Comments

News 3/1/13

February 28, 2013 News 2 Comments

Top News

2-28-2013 9-14-26 PM

A House panel, obviously fed up by the DoD’s cavalier attitude toward the VA’s VistA system compared to its own AHLTA EHR, demands to know why DoD won’t adopt the highly successful VistA. DoD says it’s looking at VistA yet again, but says it will evaluate it against commercial systems in attempting to “skate where the puck will be” and is concerned about multiple VistA versions and lack of conversion documentation. Congressman Jeff Miller (R-FL), as puzzled as the rest of us about whether VA-DoD will adopt a single EHR or try to cobble their respective systems to merely look like one, summarized as, “It sounds to me like we’re doing a U-turn and going back to the exact same thing again.” Outgoing VA CIO Roger Baker says estimates to develop the integrated system had doubled to $12 billion. One might assume that given Epic’s previous rumored involvement, its Coast Guard EHR experience, and its track record in large and diverse organizations, it might enter the picture in some fashion as the words “commercial systems” are uttered in polite company.

Reader Comments

From Jardone: “Re: Jardogs. A sale to Allscripts is imminent. Layoffs began yesterday, which appear to be across the board. Since Jardogs is owned by Springfield Clinic, no severance will be paid. Today is the last day for many, including myself.” Unverified. I e-mailed our contact at Jardogs inviting a response, but haven’t heard back. Jardogs, which offers patient engagement and health management solutions, is an Allscripts partner.

From Looking Deeper: “Re: MU Stage 2 requirements. Do your readers have tips for getting clarification for questions that aren’t resolved in the documentation? We would like to contact CMS. It’s a shame they don’t have an e-mail address or form.” A reader reports having successfully used this form, selecting “EHR Incentive Program” as the topic. She got a response in three weeks.

2-28-2013 9-18-23 PM

From Festus: “Re: coding issues. Jail time?” A 63-year-old cardiothoracic and vascular surgeon is serving a 10-month sentence for Medicare fraud, convicted for upcoding his cases. The US Attorney says his case sends a message to doctors, while professional organizations say that message is that doctors shouldn’t accept Medicare payment because nobody can comply with its complex requirements and now they could be imprisoned for making mistakes. According to the Association of American Physicians and Surgeons, “This precedent criminalizes false statements in a private setting without any proof of billing fraud and a greater interference with the day to day practice of medicine is difficult to imagine.” The doctor’s dictated reports from 10 years ago were found to have specified the wrong kind of graft in two of 2,400 operative reports. He says he was too busy to keep up with the reports and had been told to use a code that was similar if he couldn’t find the right one. AAPS says the irony is that he could have justifiably billed a lot more than he actually did even with the mistake. The charges say the surgeon did more than just choose the wrong CPT code – they say he also falsified his progress notes. It would be interesting to see if those were generated with computer assistance since that’s the only reasonable excuse.

From CEO: “Re: HIStalk. I start every day by catching up and reading HIStalk. It really is a wonderful source of content that helps me keep a good pulse on the industry. Thank you for serving so many of us!!!” Inga was happy to read this CEO’s e-mail in response to receiving his HIStalkapalooza invitation as one of few positive comments we’ve received lately, as most of our recent e-mails are from people complaining about not being invited to HIStalkapalooza because they didn’t register. I suppose I should be flattered that people care that much about attending.

2-28-2013 9-21-20 PM

From CatsEyes: “Re: three tidbits. Did you mention that Dr. Tonya Hongsermeier (above) left Partners CIRD to become CMIO of Lahey? Lovely and very smart person. And with Partners, Boston Medical Center, Lahey, and Lifespan all going to Epic. From New Haven to Mid coast Maine – Epic rules.” I left out Tidbit #1 since it involved a sales VP whose new job I couldn’t immediately confirm. I’m dating myself by admitting that when I hear Tonya’s name I still think of her being at Cerner, which she hasn’t been forever.

HIStalk Announcements and Requests

2-28-2013 9-10-58 AM

inga_small I took an unplanned three-hour field trip to the ER on Wednesday. Of course I asked the staff all sorts of questions about what technology they had in place (and why they were using so much paper.) Turns out I am just fine and my stress over selecting the perfect pair of shoes for HIStalkapalooza does not seem to be a contributing factor. Mr. H, however, thinks all the e-mails begging for last-minute HIStalkapalooza invites may have put me over the edge.

inga_small Have you stayed current with HIStalk Practice? If not, some of this week’s highlights include: only 60 percent of physicians are interested in participating in ACOs. ISALUS Healthcare introduces a new version of its OfficeEMR. Memphis Obstetrics & Gynecology Association goes live on MED3OOO’s InteGreat EHR. Practices have an increased need for population patient health tools. I love new e-mail subscribers, so take a moment to register for updates when checking out these stories. Thanks for reading.

2-28-2013 5-29-58 PM

Welcome to new HIStalk Platinum Sponsor Forward Health Group, located on Capitol Square in Madison, WI. The orange above looks juicy and that’s no coincidence – the company’s PopulationManager tool serves up QI and outcomes data to health systems that’s fresh, never frozen, squeezing it from your current systems, claims data, or administrative data. It’s accurate, actionable, complete, and timely, not to mention physician accepted at the individual patient level. The founders started out working in public health reporting back in 2004, meaning they had to figure out early on how to extract and aggregate data from a veritable science fair of disparate IT systems to create apple-to-apples measurements (that’s my second fruit analogy if you’re scoring at home.) It’s a fruit punch (fruit reference #3) of advanced informatics, population health best practices, and elegant visual explanations. They’ll set up a meeting or come to you at HIMSS or at HIStalkapalooza to tell you more – just e-mail them. Thanks to Forward Health Group for their berry (#4) much appreciated support of HIStalk. I have a feeling they’re a lot of fun, so you might be on the lookout for CEO Michael Barbouche or docs John Studebaker, MD and Sean Thomas, MD Monday night at Rock ‘n’ Bowl.

I found this Forward Health Group video that talks more about Fresh Data.


Thanks to Levi, Ray & Shoup, which not only issued a press release calling out my recent interview with SVP John Howerter, but used most of it to say nice things about HIStalk. I enjoyed talking with John because I consider myself something of an expert on print spooling-related problems in hospitals (having gotten myself hopelessly stuck in the middle of those problems many times over the years, unfortunately) so I was asking questions from my own experience.

2-28-2013 6-36-30 PM

Verisk Health is supporting HIStalk as a Platinum Sponsor. The company builds solutions for every payer type, including medical cost management, government reporting, payment accuracy, and revenue compliance. They can help identify risk, save money, and improve care. Providers interested in accountable care programs need tools for cost control, quality improvement, and population health management, and that also means you would probably benefit from getting a free copy of Verisk’s provider toolkit. Edward Hospital (IL), for example, is using PopulationAdvisor (through Premier) to monitor its clinical and financial performance, combining Premier’s comparative provider database with Verisk Health’s risk-based payer analytics to gain a better understanding of outcomes and cost of care provided both inside and outside the hospital. Verisk Health President Joel Portice has been around the industry for a long time, holding executive roles with Intelimedix, HCI, Enclarity, and Fair Isaac (not to mention that he’s also a novelist). Thanks to Verisk Health for its support of HIStalk.

HIMSS Conference and Social Events

inga_small Wen Dombrowski, MD, who tweets under @healthcareWenF, forwarded me this list she compiled of socials, Tweetups, and physician exec events. She is doing a Segway tour Saturday afternoon that sounds particularly fun.

2-28-2013 6-24-02 PM

I’m posting this shoe porn for Inga and Dr. Jayne, sent in by the (male) president of a new sponsor who clearly understands their fixation. Very hot.

2-28-2013 12-46-25 PM

inga_small The weather forecast for New Orleans looks pretty darned good. The mild temperatures suggest open-toed shoes as a viable option. Heavy coats can remain at home, or at least in the hotel room.

HIStalk’s Guide to HIMSS13
HIStalk’s Guide to HIMSS13 Meet-Ups
HIStalk’s Guide to HIMSS13 Exhibitor Giveaways

Acquisitions, Funding, Business, and Stock

Practice Fusion buys 100Plus, a startup co-founded by Practice Fusion CEO Ryan Howard that provides analytics-drive personalized health predictions.

Health Catalyst increases its Series B round by $8 million with participation from Kaiser Permanente Ventures and CHV Capital.

2-28-2013 7-49-14 PM

Revenue cycle solutions vendor Cymetrix Corp. acquires analytics vendor CareClarity.


2-28-2013 5-12-48 PM

Resolute Health (TX) selects Allscripts Sunrise Clinical Manager EHR and Allscripts Community Record for HIE and analytics.

Physician-hospital organization St. Vincent’s Health Partners (CT) chooses McKesson Population Manager and McKesson Risk Manager to manage the health of high-risk populations.

2-28-2013 3-21-03 PM

PeaceHealth will integrate Streamline Health’s AccessAnyWare enterprise content management solution with Epic ambulatory.

Evolution Health will deploy Greenway Medical’s PrimeSUITE across its national network of house call providers.

2-28-2013 9-24-44 PM

Northeast Georgia Health System (GA) will implement McKesson Paragon.

Daughters of Charity Health System will implement CliniComp’s Essentris Fetal mobile EMR in all of its hospitals. 


2-28-2013 5-14-12 PM

API Healthcare names Daryl Joslin (Defran Systems) chief marketing officer.

2-28-2013 5-15-29 PM

WorldOne, the parent company of Sermo, names Kerry Hicks (HealthGrades) chairman.

2-28-2013 5-16-25 PM

Press Ganey Associates adds Ralph Snyderman, MD (Duke University Health) to its board.

2-28-2013 8-11-21 PM

Beverly Bell (CSC) joins Health Care DataWorks as chief nursing officer and VP of implementation services and business performance management.

Announcements and Implementations

2-28-2013 3-30-39 PM

City of Hope (CA) implements Harris Corporation’s BI Practice Variation dashboards to identify opportunities for improving clinical outcomes, safety, and documentation.

Taylor Regional Hospital (GA) and Griffin Hospital (CT) complete activation of PerGen’s PeriCALM perinatal system in their labor and delivery departments.

Awarepoint makes its aware360 Suite for Workflow Automation services available on a cloud-based platform.

Wolters Kluwer Health introduces ProVation Care Plans powered by Lippincott’s Nursing Solutions, which provides tools for maintaining evidence-based interdisciplinary care plans.

First Databank announces new medication decision support tools that include interoperability mappings (linking RxNorm to FDB data, for example), enhanced AlertSpace functionality to reduce alert fatigue, and state and federal controlled substances information.

2-28-2013 9-26-16 PM

EHR vendor Practice Fusion announces that it has discontinued its relationship with billing system vendor Kareo due to “due to Kareo’s recent price hikes” while also acknowledging that “billing has not been our strongest feature.” The Practice Fusion announcement did not mention that Kareo announced its own free EHR last week. We invited both companies to respond and received this from Kareo:

Kareo is committed to delivering an open platform and supporting multiple EHR options driven by customer requirements, including partner-based solutions and Kareo EHR. Kareo will continue to work closely with our EHR partners to enhance and support our existing integrated solutions while adding new options over time. We believe this approach provides our current and future customers with the greatest flexibility to choose the best EHR for their specific needs. Kareo is proud of our reputation as a provider of intuitive and affordable solutions, and we are committed to delivering the highest value to our customers. The pricing plans for our customer base remain in place and have not changed in any way.

2-28-2013 9-27-22 PM

The iPad-powered Sparrow EDIS from Montrue Technologies becomes the first ED system to earn certification under the 2014 Meaningful Use criteria.

Allscripts will demonstrate award winners of its Allscripts Open App Challenge at the HIMSS conference, presenting $150,000 in prizes to 15 winners at Booth #3441 on Monday at 3:00 p.m. The company will also donate $5 to one of three charities (#AHA, #ACCS, or #JDRF) for tweets to @Allscripts answering the question, “What does Open mean to you” or “How have you benefitted by using Allscripts?”

Surescripts will announce Friday that electronic prescribing service NewCrop will connect to The Surescripts Network for Clinical Interoperability, which allows providers to securely share clinical information.

QuadraMed announces that Shands HealthCare (FL) will integrate the company’s AcuityPlus nurse resource management system with the Epic system that Shands is implementing.

VMware announces vCloud for Healthcare, which will allow healthcare IT customers to use a common cloud infrastructure inside and outside hospitals.

2-28-2013 8-27-39 PM

Sharp HealthCare (CA) and the Foundation for Health Coverage Education launch the for-profit PointCare Web-based eligibility software vendor, saying it will “change the tone of financial conversations with their uninsured patients.” Uninsured patients take a short quiz that identify the government programs that 80 percent of them are eligible for.


2-28-2013 12-04-01 PM

Athenahealth will invest up to $10 million and lease up to 60,000 square feet of office space in Midtown Atlanta for more than 700 employees.

A CHIME survey finds that the average base salary for healthcare CIOs in 2012 was $208,417, with respondents holding the EVP/CIO title averaging 50 percent more. More than half held a master’s degree, earning 10 percent more than those with a bachelor’s degree. Three-quarters of the CIOs reported receiving a raise of less than five percent in 2012.

2-28-2013 8-55-32 PM

The Nashville business paper profiles Shareable Ink President and CEO Stephen Hau. The 50-employee, 82-hospital software company relocated there from Boston in 2010.

Security researchers using CyberCity, a military-developed model city used to study cyberattacks, find that the city’s electronic medical records system is full of security holes. “OpenEMR from a security perspective is a disaster,” overlooking the fact that few if any US hospitals use that particular open source system.

I’ve gotten wind of an upcoming announcement from Michelle Obama’s Partnership for a Healthier America in which several EHR vendors that I won’t name (mostly the usual suspects, with some surprises) will pledge to add five anti-obesity features to their products at the March 6-8 PHA summit in Washington, DC. The features are BMI and weight classification percentiles, activity and dietary assessments, weight goal monitoring, referral to providers and community resources, and the ability to create a Healthy Weight Plan.

2-28-2013 9-32-23 PM

In Australia, Canberra Hospital will upgrade its ED system security after several employees were found to be altering patient data to make wait time statistics look more favorable. Most of the employees could not be identified because the EDIS was set up with generic user IDs like “nurse” and “doctor,” with managers claiming that the department could not function if users had to sign on and off individually. The upgrade will include quick logon/logoff. A server crash of the same EDIS caused the hospital to go on diversion Wednesday as the ED went back to paper.

In Canada, doctors in Nova Scotia complain of system crashes and response time problems with their $4 million Nightingale Informatix EMR, for which they were paid $10,000 each in government incentives to use. The company acknowledges software problems.

Cerner is among four dozen medical device and supply vendors that will pass along the new PPACA-mandated 2.3 percent medical device excise tax directly to their hospital customers.

Weird News Andy wonders if Meaningful Use statistics could be similarly fudged. The acting CEO of an English hospital resigns after an investigation finds that Royal Bolton Hospital coded its patient deaths due to septicemia at quadruple the expected rate, with interim findings indicating “cause for concern.” Hospitals get paid more for treating septicemia.

inga_small Researchers find that drinking red wine may protect against noise-induced hearing loss. When not drinking Hurricane Ingas, I will make a point of sticking to red wine when club hopping in the Big Easy.

Sponsor Updates

  • PatientKeeper will feature a number of hospital executives in Booth #2210 at HIMSS.
  • Wellcentive will join the Accountable Care Community of Practice.
  • Santa Rosa Consulting will feature The Honorable Tommy Thompson and Fred L. Brown at its customer and industry appreciation event at HIMSS next Tuesday.
  • Gates Hospitalists (MO) secures Medicare reimbursement using Ingenious Med’s PQRS Registry.
  • Nuance leases an additional 28,000 square fee of office space in Cambridge, MA to accommodate about 175 employees.
  • A local paper profiles Lyster Army Health Clinic (AL) and its use of RelayHealth’s secure messaging solution.
  • Iatric Systems adds CynergisTek as a reseller of its Security Audit Manager and Medical Records Release Manager solutions.
  • Lifepoint Informatics will sponsor the G2 Pathology Institute Conference February 28 – March 1 in Fort Lauderdale, FL.
  • CSI Healthcare IT spotlights Evan Ritter, its top sales performer of 2012.
  • University Health System (TX) reports a cost savings of over $13 million within a year of contracting with MedAssets for consulting, analytics, and process improvement services.
  • Covisint will integrate Milliman’s opportunity-based population analytics capabilities into its healthcare platform.
  • AT&T lists six questions to ask healthcare cloud vendors to ensure data security.
  • eClinicalWorks  shares details of how Coastal Medical (RI) achieved a 200 percent return on its original investment and improved care coordination utilizing the company’s EHR.
  • A Nuance Communications’ survey finds that 80 percent of US doctors believe virtual assistants will change how they interact and use EHRs and will benefit patients by making them more engaged in their own healthcare.
  • McKesson names the Bread of Healing Clinic (WI) the company’s first recipient of its Practice Choice EHR software as part of the McKesson Give Back initiative.
  • Impact Advisors Principal Rob Faix is featured in a podcast discussing PHI data breaches.
  • St. Luke’s Cornwall Medical Group (NY) shares how it increased cash collections by 17 percent utilizing Greenway’s PrimeRCM.
  • Mitochon Systems will integrate drug safety information from PDR Network into its Electronic Medical Office platform.
  • Merge Healthcare will bundle MModal Fluency for Imaging and MModal Catalyst for Radiology with its Merge PACS portfolio.
  • Signature Sleep Services, dba Sleep360, will market and integrate ZirMed’s RCM solutions with its platform of sleep medicine tools.
  • Georgia-Pacific Professional introduces the SafeHaven monitoring system, which combines Versus RTLS technology with Georgia-Pacific’s dispensers and skin care products. 

EPtalk  by Dr. Jayne


Several readers have asked Inga and me for HIStalkapalooza fashion advice. DO wear sassy bowling shoes or a cool retro bowling shirt. DON’T wear anything from MSN’s list of ugliest shoes of all time.


With HIMSS starting in a few days, my inbox is really filling up. If you’re exhibiting, that means you are a technology company of some kind or at least peripherally in the technology sphere. Up your game (and the chances that your message will actually be read) by proofreading your content and removing tags like that in the e-mail above prior to sending.

Even with a relatively full inbox, it’s a slow news week as everyone saves up their big news to announce at the show. You don’t have to make a big splash at HIMSS to be a success. Vendors are quietly certifying their products for Meaningful Use 2014 and I salute them.

I’ve had a lot of questions about what I’ll be looking at during the show. Rest assured I’m making my list and checking it twice. I plan to spend plenty of time in the far reaches of the exhibit hall looking for the next big thing, so stay sharp because you never know when we might come by your booth.

I’m off to the Crescent City tomorrow and will bring you the news and happenings of HIMSS. For those of you unable to attend, thank you for keeping the availability high, the loads balanced, and the issue resolution times low. We’ll raise a glass in your honor at HIStalkapalooza. Laissez les bons temps rouler!


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 28, 2013 News 2 Comments

News 2/27/13

February 26, 2013 News 2 Comments

Top News

2-26-2013 9-07-23 PM

Telus Health will acquire MD Practice Software, which will make Telus the largest EMR vendor in Canada. The deal is scheduled to close Monday.

Reader Comments

2-26-2013 7-26-23 PM

From Spell Checkeroff: “Re: HIPAA. The Miami Herald did something you don’t see often – spelled out the law’s name correctly, then derived an incorrect acronym!” I’ve noticed that as newspapers continue their slow swirl down the toilet, they keep losing their better people who might be able to actually investigate a story, proof read, or write editorials that express original thoughts. About all they’re good for now is sports scores, Hollywood gossip, and funny stories with zero news value. On the other hand, that’s about all their declining audience wants to read anyway.

From NoPhone: “Re: Booth etiquette. Last year you ran an article about HIMSS booth etiquette and we would love to share it with our sales team.” The Readers Write by Rosemarie Nelson offers tips for vendors on the trade show floor.

2-26-2013 7-20-48 PM

From Moe Money: “Re: PQRS submissions. See forwarded e-mail.” Above.

HIStalk Announcements and Requests

2-26-2013 6-28-53 PM

Welcome to new HIStalk Platinum Sponsor Ping Identity, also known as “The Identity Security Company.” Its identity and access management platform provides one-click access to any application from any device, with over 900 enterprise customers including 45 of the Fortune 100. The company’s health solutions make it easier to run cloud-based applications and to meet compliance requirements, offering single sign-on to improve user satisfaction. They also provide a seamless, secure platform for internal and external collaboration and customer engagement. Ping Identity’s solutions help protect PHI and allow users of federated applications to be quickly disabled in the event of a breach. A free trial of PingFederate is available for download. Pay them a visit at HIMSS Booth #2470 and tell them you read about them on HIStalk. Thanks to Ping Identity for supporting my work.

My YouTube hunt was successful, turning up this educational Ping Identity video on Identity Management 101. It’s a really good and easily understood overview.

HIMSS Conference and Social Events

inga_small I have been hunting for a HIMSS mobile app that includes the schedule and meeting rooms. Has anyone seen one?

inga_small If you signed up to attend HIStalkapalooza before registration closed on Monday, February 11 and did not receive an invitation by e-mail, drop me a note by Thursday and I’ll check your status. Otherwise, we are totally full even though Medicomp doubled capacity to 1,000 this year, which means we unfortunately can’t invite you even if you’re one of the folks who are pleading that your HIMSS experience might be a bust if you are unable to participate in the “Inga Loves My Shoes” contest, drink Hurricane IngaTinis and Typhoon Janes, and hobnob with the coolest folks in HIT.

2-26-2013 3-59-46 PM

inga_small For those who received HIStalkapalooza invitations, here is transportation information:

  • The good folks at Medicomp have put together a pocket-sized card with transportation details. You can pick it up from their Booth #3068 on Monday or get one from one of the human directionals that will be in the main hallway of the convention center starting at 5:30 PM on Monday. Look for the HIStalk/MEDCIN Engine tee shirts and signs.
  • Buses will leave convention center for HIStalkapalooza from 6:15 p.m. through 7:00 p.m.
  • If you are driving, Rock ‘n’ Bowl is located at 3000 S. Carrollton Avenue and has plenty of free surface parking.
  • Return bus service to specific downtown hotels starts at 9:00 p.m.
  • Bus service is complimentary, as is coat and bag check at the venue.
  • A Transportation Concierge will be located at the front of Rock ‘n’ Bowl to answer any questions. They can help you get a taxi if you’re in a hurry to leave and don’t mind paying.

Inga, Dr. Jayne, and I (Mr. H) will be covering HIMSS in great detail starting this weekend. Let us know if there’s anything you would like is to report on beyond the obvious (booth snark, making fun of people who deserve it, spilling the dirt we overhear in coffee lines and restrooms, and our jaded assessment of what’s important and what clearly isn’t). We intentionally avoid one-on-one appointments and demos since those are usually a waste of time, preferring to do our reporting from the ground as regular, anonymous attendees. Contact us from there if you run across anything interesting.

HIStalk’s Guide to HIMSS13
HIStalk’s Guide to HIMSS13 Meet-Ups
HIStalk’s Guide to HIMSS13 Exhibitor Giveaways

Acquisitions, Funding, Business, and Stock

2-26-2013 9-50-22 PM

Shares in Accretive Health drop 20 percent in after-hours trading Tuesday after the company announces that it will delay reporting Q4 and FY2012 results while it evaluates its revenue recognition policies for its revenue cycle management agreements. Any change might require restating prior-period financial statements, management added.

Cerner announces that it will acquire PureWellness, which offers a health and wellness platform for corporate wellness programs and insurers, strengthening its position in the population management market.

2-26-2013 9-08-19 PM

Craneware reports half-year profit of $0.12/share compared to $0.10/share a year ago. Revenues were up seven percent.

2-26-2013 9-08-56 PM

OCHIN, which operates Oregon’s REC, acquires the Oregon Health Network, a non-profit focused on improving quality and access of healthcare through HIT and other initiatives.

Informatica acquires process automation company Active Endpoints.


Graham Hospital (IL) selects Merge Healthcare’s iConnect Enterprise Clinical Platform and Honeycomb Archive solution.

2-26-2013 9-10-14 PM

Summit Healthcare Regional Medical Center (AZ) chooses Ingenious Med’s impower charge capture solution to improve documentation and communication.


2-26-2013 11-07-27 AM

Vocera Communications appoints Sandra Miley (Juniper Networks) VP of corporate marketing.

2-26-2013 6-18-13 PM

Elsevier names Jim Nolin, MD (Ascension Health) editor-in-chief of InOrder,  an Elsevier order set solution that’s scheduled to launch in March.

2-26-2013 6-57-58 PM

Beacon Partners promotes Kevin McKittrick (above) and Scott Freeman to principal.

2-26-2013 7-32-25 PM

Cornerstone Advisors Group names Kristi Lane (Stage 7 Consulting) VP of talent management.

Charles C. Corogenes (Toshiba) joins ChartWise Medical Systems as VP of sales and marketing.

Announcements and Implementations

Kansas HIN transmits immunization data from the Community Health Center of Southeast Kansas to the Kansas Immunization Registry through the ICA CareAlign HIE platform.

Rockcastle Regional Hospital (KY) goes live as the first user of Patient Logic’s physician documentation system.

2-26-2013 8-01-23 PM

You might think managed services vendor ClientFit would spell the name of its new partner athenahealth correctly in its press release announcing that relationship. You would be wrong, although I might be inclined to side with them because their version is at least properly broken out into separate words and capitalized correctly. I grit my teeth and follow The Associated Press Stylebook, which says to use the company’s made-up lower case version except when athenahealth begins a sentence, in which case capitalize it even if they wish you wouldn’t.

Albany Medical Center will become the first healthcare provider in New York to utilize Direct Messaging through the Healthcare Xchange of NY.

2-26-2013 9-28-32 PM

QuadraMed announces that Avita Health System (OH) attested for Stage 1 Meaningful Use through its use of the company’s QCPR EHR that the health system implemented last year.

Winona Health (MN) says its implementation of Cerner’s revenue cycle solutions for acute and ambulatory services fueled a 25 percent decrease in clinic coding turnaround time and consolidation of hospital and clinic billing.

Legacy Data Access introduces LegacyCompleteClinicalView and LegacyRemitBank to enhance clinical and revenue cycle functionality for retired healthcare applications.

Jardogs releases version 1.5 of its FollowMyHealth universal health record.

CommVault launches Simpana 10, which offers an open, scalable platform and advances in data and information management.

LDM Group’s ConnectSys 3.0 achieves 2014 Edition Ambulatory and Inpatient EHR Module Certifications by ICSA Labs.

McKesson announces that more than 90 percent of physician users of its iKnowMed oncology EHR have successfully attested for Meaningful Use.

2-26-2013 7-00-56 PM

McKesson and Cerner will announce their unspecified collaboration (presumably related to cooperative interoperability in trying to derail the Epic juggernaut) from HIMSS on Monday, March 4 at 11 a.m. Central.

2-26-2013 9-16-01 PM

Microsoft-GE joint venture Caradigm will announce next week its selection by Continuum Health Partners (NY) to provide tools that will support the health system’s care coordination and population health strategy. Caradigm’s products include the Caradigm Intelligence Platform (the new version of Amalga), applications from both Caradigm and third parties for population health management, Caradigm Health Information Exchange, and identity and access management solutions.

MMRGlobal, featured in my interview with CEO Bob Lorsch, will launch a health and wellness app at the HIMSS conference that will work with its MyMedicalRecords PHR. The company also says it has started notifying mobile healthcare app vendors that their products appear to infringe on its patents.

MModal and 3M Health Information Systems collaborate to link MModal’s voice-enabled clinical documentation platform with the 3M 360 Encompass computer-assisted coding system.

VitalWare files a provisional patent for Sherpa, a physician documentation ontology engine that automatically presents physicians with clinical concepts and their related categories at the point of care.


2-26-2013 8-14-31 PM

An India-based startup announces Uchek, a urinalysis app for smartphones. You pee in a cup, not on the phone, and then take photos of dipped chemical strips to monitor diabetes, UTIs, and kidney and bladder problems. I might be concerned that its display shows “keytone” since I get nervous when medical software contains misspellings.

I mentioned the Android-only Swiftkey on-screen keyboard and medical dictionary ($3.99) that gets rave reviews for clinical documentation. The company announced Tuesday that it will launch a healthcare-focused typing app for the iPad. Apparently the new BlackBerry 10’s all-touch keyboard runs Swiftkey, although neither company will confirm.


inga_small Massachusetts General Hospitals offers its 22,000 employees a $250 bonus for watching an 11-minute video on customer service. About 98 percent of the employees thought it was worth $22 per minute to score some cash, meaning the hospital shelled out more than $5 million to teach them how to be nice. 

2-26-2013 9-23-26 PM

The Robert Wood Johnson Foundation awards PatientsLikeMe a $1.9 million grant to create the first open-participation research platform for the development of patient-centered health outcome measures.

2-26-2013 7-48-02 PM

I mentioned in introducing new sponsor MediQuant in the Monday Morning Update that I was enjoying the Legacy System Blues song on its site. Apparently I caught it early — a new press release just announced it, also mentioning that the band is led by MediQuant Founder and President Tony Paparella, who has had the track pressed on vinyl 45 RPM records.

Security volunteers who find an unnamed hospital’s data exposed on the Web are perplexed when their phone calls, service desk ticket, and e-mail to the hospital’s CEO are all ignored and nobody has taken the data down. A technician at the hospital’s outsourced help desk told them he doesn’t have an e-mail address. The group suggests that hospitals include a dedicated, monitored e-mail address and telephone number on their home page so they can be notified quickly of security problems.

Weird News Andy says he bet the surgeon was heard to say, “Awww, nuts” in this story of a patient suing a British hospital after surgeons removed the wrong testicle. Surgeons performing the cancer surgery realized their mistake 40 minutes in and “tried to correct the mistake in an emergency procedure,” but it was too late.

Strange: police in India arrest the son of a hospital CEO after he threatens to post to the Internet a homemade sex video featuring himself and his wife unless she agrees to pay for the hospital’s new trauma center. Also in India, 35 specialty physicians protest their hospital salaries by threatening to kill themselves.

Sponsor Updates

2-26-2013 9-33-54 PM

  • The Johns Hopkins Hospital and Levi, Ray & Shoup discuss the simplification of document management processing in Webinars March 12 and 14.
  • Hyland Software validates integration between its OnBase enterprise content management and Nuance Communications’ eCopy ShareScan scanning and workflow solutions.
  • The AMA and McKesson agree to a licensing arrangement that allows for the mapping of molecular diagnostic testing codes in McKesson’s Diagnostic Exchange software to the AMA’s CPT code set.
  • Greenway Medical Technologies achieves PCMH 2011 Prevalidation status from NCQA for its PrimeSUITE EHR platform.
  • Wolters Kluwer Health adds a Patient Safety Programs File to its Medi-Span solution.
  • MedAssets CEO and President John Bardis will ring the NASDAQ closing bell February 27.
  • Bottomline Technologies announces the GA of Logical Ink 4.6 and MedEx 4.0.
  • Marion McCall of Surgical Information Systems reviews considerations when selecting perioperative analytics solutions.
  • Santa Rosa Consulting adds Clearwater Compliance’s HIPAA-HITECH compliance tools to its portfolio of services.
  • Truven Health Analytics releases its annual list of 100 Top Hospitals based overall organizational performance.
  • CTG Health Solutions announces that it increased revenues 18 percent from 2011 to 2012 and expanded its IT consulting team.
  • Direct Recruiters, Inc. offers an interview called “Hiring Game Changers.”


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 26, 2013 News 2 Comments

HIStalk Interviews Robert Lorsch, CEO, MMRGlobal

February 25, 2013 Interviews 24 Comments

Robert H. “Bob” Lorsch is president, CEO, and chairman of MMRGlobal of  Los Angeles, CA.

2-24-2013 4-21-10 PM

Tell me about yourself and the company.

I sold my business in 1998 for several hundred million dollars to AT&T. After the company was sold, I have spent many years focused on philanthropic activities – California Science Center, Cedars-Sinai Medical Center, St. John’s Hospital, and a variety of other organizations.

In 2000, I myself was diagnosed with a rare form of thyroid cancer. Despite the fact that I was extremely connected to doctors, hospitals — both as someone who’s been in the Los Angeles community for many, many years and as somebody who had supported these organizations — I was personally subjected to the task of selecting the guy that was going to be the surgeon who was going to go into my neck and deal with my cancer.

In the course of that, I quickly realized that having the disease was only one aspect of what I had to deal with. But the real aspect of what I had to deal with was the emotional trauma of what goes with being diagnosed with the disease and the challenges that are placed in front of a patient in terms of collecting and getting information so they can get competent physicians to give them knowledgeable and informed information to deal with their situation.

I must tell you that I’m not sure that dealing with the cancer — which was a six-hour operation where I was completely out of it — was probably easier in the long run than the months of agony and emotional torture of trying to figure out if I picked the right doctor, how was I going to get copies of my medical records, what the diseases meant, etc.

In 2005, someone showed up at my house and said, “I think you should go in the electronic medical records business” because Bush had signed an executive order in 2004 suggesting — or ordering — that everybody in America have an electronic health record within 10 years. I took a look at that and I said, “You know, interesting concept. I’m not interested, though, in competing with GE, Cerner, Allscripts, McKesson, and all the giant companies in the industry.”

But nobody had focused on the personal health records side of the house. I decided that that would be something I was interested in and we formed MyMedicalRecords.


Everybody assumed that that would be a really hot sector because people were Googling medical issues, symptoms, and drug side effects, yet for the most part personal health records didn’t do very well. Google shut theirs down, presumably because patients don’t really want to enter that information themselves manually. How have you found that to be with your personal health record?

Our personal health record doesn’t really require the patient to enter anything manually. We have a completely different perspective on what goes into a personal health record and the ease of utilizing a personal health record. 

We give a patient what we call a lifeline number, which is a 10-digit telephone number. We basically have a personal health record that is completely connected, completely interoperable with not only any hospital, physician, or medical professional in the United States, but any hospital, physician, or medical professional in the world based, on the backbone of the telecommunication system.

If you go to a doctor, you have a right to get your medical records in the United States. All you have to do is tell them how you want them. You give him or her your lifeline telephone number, and when you leave the office, they fax your record or e-mail the record to you so you can upload the record and it goes right into your account.

As a patient, when I look in my account, I’m seeing medical records from my physician. I’m seeing medical records from Cedars-Sinai. I’m seeing medical records from St. John’s. I’m seeing medical records from Long Beach Memorial. I’m seeing medical records from private practices. I’m seeing medical records from my orthopedic guys. I’m seeing medical records from my father. All consolidated into one place that requires me to actually input nothing but look at the document and select the file folder I want to insert it into.

It doesn’t require somebody to sit down and start typing in stats and results and information that in all likelihood will be plagued with typographic errors, wrong and not reliable. When somebody goes into my emergency view, they see my most recent laboratory tests on Cedars-Sinai or Quest lab forms with the phone number, the physician, and the lab that ran the tests. Exactly as they would see it in their office, regardless of where it was originated.


That’s a pretty fascinating approach. Other organizations advocated that health records be exchanged as PDFs, but nobody really ever bought into that concept too much. By doing that, you eliminate the concerns about what data you can accept and the standard interchange formats and all that. You just take everything that looks like a fax or an e-mail and it’s just stored in that exact form. Is that correct?

Part of that’s correct. We also have in the site a patient history. Assuming the patient actually wants to go in and enter data, there’s a form with simple drop-downs where they can say, “I want to input my maternal grandparent’s health history.” You just hit the button that says “grandparents.” It drops down and says is it a condition, an allergy, or a surgery, and gives them some categories. You click on that, write what it is, write the doctor and any information that you want, and save it. Then you can go in and put in your mother, your father, yourself, or your children.

Basically what’s happening is you are building through data entry your personal health record, but all you’re really building is that form that you’re going to fill out in the doctor’s office anyway. When you go to the doctor, you hit a button that says “print my record.” You just bring it in and pretty much everything you’re going to need for that form is with you on the spot and can go right into the doctor’s file. If it’s a medical record or chart note or handwritten note, or in my case, my eyeglass prescription … 

Each account works for 10 family members. In my case, I have my son, my father ­– may he rest in peace – my dog, my wife. Everybody’s in this kind of system. Depending on the emergency password that a physician or a paramedic or emergency room representative would put in there, it brings up the medical records, photo, insurance information, and prescription and labs for that individual. From any Internet-connected computer anywhere in the world, no questions asked for the quality of the form, because the person looking at it can basically reach out to the lab and confirm it’s accurate.

One of the problems of personal health record is you may get a patient that’s embarrassed about something. They may kind of redact something from data. We do not give the patient the ability to do that, because there is no data in the actual record. There is data in the health history.


I believe I understand right that it’s priced for families at somewhere around $100 per family per year.

There are multiple pricing programs. Direct online, somebody can go and pay $9.95 a month or $99.95 a year and set up and have their account. They can also pay for what we call personal touch — $80 more — and we find a nurse practitioner to go to collect forms for them. We contact all the physicians from throughout their life and we update the medical records in the account for them.

And then there’s the employer programs, where an employer with 1,000 employees can pay us less then $2 a month per employee and every employee in a company would have access to an account. And then there are associations, much larger groups, where they would pay an annual fee for every member in the association and it becomes an affinity benefit, much like a LifeLock or other similar service — whether it be lost baggage, a personal health record, insurance services — that are embedded into the benefits of that organization.


I don’t want you to tell me anything that’s proprietary, but can you give me a feel for how many active users the service has?

We define users in two different ways. We have members and we have users. For example, if you’re part of a company that has 5,000 employees, every one of those employees is a member. The actual user, depending on the type of company, can range anywhere from 5 percent to as much as 28 percent, and so we define members from users separately.

At last count, we had I think 750,000 members, although that does fluctuate up and down. We had from those members approximately 8 or 9 percent what I would call heavy, heavy users. But it doesn’t really matter, because if you work for that company, you have the ability to go in and set up your account at any time.

You might take some medications. You might have something going on in your life. But you take somebody who’s 30 years old. They get a personal health record, they don’t even think about it. They’re not as aware of it. Until one day they go to the doctor and he says, “You know, you need to have appendicitis operation or your cholesterol is too high or for some reason we’ve got a little spot that we want to deal with or some type of MRI.” All of sudden then, the person is, “Oh my gosh, I’d better start collecting my information and building my medical record.” We find that as people have their record over time, more and more people will come in and start adding things into the record.

The other thing that we find is attrition. Since we’ve been in business — which is almost eight years now and with the product out there a little more than six — attrition is less than 2 percent. The real-world attrition, we think, is less than 1 percent. The difference is that is people who have passed away or for whatever reason aren’t getting the benefit any more. It’s not really the attrition in the account, because once somebody gets their information in the account, they don’t want to give up the account.

In the account are 16 file folders. You have complete control over what those file folders are called. Four of those file folders are actually password protected. You can call them an e-safe deposit box. You can call them a real estate file. You can call them advance directives. If somebody gets into your medical record on emergency basis, they won’t see those files, because they are password protected through the administrative side of the site.

I could be anywhere in the world and I would have passport, driver’s license, advance directives, emergency documentation, inventories of all the furniture, fixtures, and materials in my home, etc. It’s not only a personal health record, but it’s an emergency disaster preparedness medical record. You’re in a community, a tornado comes in, you’re wiped out, you need your medical records. You also need your driver’s license, your banking information, your advance directives, the articles that were in your home, your insurance policies. They are all in password-protected files that are embedded into the account.

The other reason we do the password-protected files is when a child becomes 16 years old, they are entitled to have privacy to their personal health information. This way, a family can have a MyMedicalRecords account and they can allow a one file folder to be assigned to each of the teenage members of the family so that the parents can’t have access to what’s in that account. If you have a daughter that, for example, decides they want to take birth control pills, their medical record could be separate from the family’s medical record and password protected so the parents cannot get into that account.


I want to ask you a question about patent licensing. You’ve made some statements that licensing is the future of the company’s growth and a lot of the press releases involve that. Is it fair to say that a long term plan is that the licensing fees will be the majority of the company’s income?

If I may push back a little bit, I’m not sure that I’ve said licensing is the future of the company anywhere. I don’t think that’s actually a quote that I made. What I have said is that as a result of Meaningful Use Stage 2, hospitals, healthcare professionals are obligated if they sign on the dotted line and tell the federal government that they are requesting reimbursement under Meaningful Use Stage 2, there are certain things they have to attest to. One of them is to provide a certain percentage to their audience with a personal health record. Under Stage 3, it will be more severe, because under Stage 2, they have more time. They’re talking about bringing that down to less than a day in Stage 3. Those records are required.

If somebody complies with that Stage 2 Meaningful Use, we believe that they will infringe on one of seven patents that we have issued in the US Patent Office an additional patents that we have issued in 12 additional countries around the world. What we have done is we’ve gone to the hospitals, providers, vendors, laboratories, and we’ve said, “Look, if you’re going to comply with Stage 2 Meaningful Use or you’re going to offer products and services that enable healthcare professionals to meet Stage 2 Meaningful Use, they’re probably going to infringe on one of our patents.”

We’re suggesting that they license those patents at very reasonable license fees, such that whatever they decide to do to comply with Stage 2, Stage 3 Meaningful Use, they have a license – a safe harbor — that they’re grandfathered in, where they never have to be concerned about infringement on any of our patents or other intellectual property. If those same hospitals say, “Are there any other ways to address this?” they could also use our products — our MyMedicalRecords products, our professional products — which are embedded with licenses for the technology.

What we’re essentially saying is if a hospital wants to comply with Stage 2 Meaningful Use … and I want to be very, very clear, I’m not saying they’re definitely infringing, but we believe with nearly 400 claims, that there is a high degree of likelihood that they will infringe on our patents and other intellectual property — we will, as cooperative a way possible, reach out to them to offer them licenses, the ability to utilize their product, prior to bringing any form of legal action if we believe the infringement is direct and on point.


Have you ever taken someone to court for infringement?

We currently have four matters that are of interest. Approximately two or three weeks ago, we filed a lawsuit against Walgreens. Last week, we filed a lawsuit against WebMD. We currently have identified in Australia that the Australian government actually built a $1.1 billion personal health record system that blatantly, we believe – and I would appreciate it if you would always qualify it with “we believe” – infringes on our patents almost totally. The irony of the whole thing is that the government actually appears – and I want to say “appears” – to have used our attorneys who got us the patents in Australia to review and give them an opinion on the intellectual property.

We have found the same thing in Singapore, where the health department in Singapore and other companies — including a very, very large company out of China — are infringing on our patents there. 

We have begun the process of pursuing Australia. We would hope to settle it very, very quickly, because they have a billion-dollar system that is basically given away to everybody who lives in Australia, which completely, completely destroys the ability for us to sell our product.  We would hope that they will be objective in entering to some type of licensing agreement with us. Our patents go far back before they ever actually looked at the system that they built subsequent to the issuance of the patents, which we believe they were aware of.


I forgot to ask that earlier. What years were your patents granted?

The patents have been granted throughout the last seven years. I mean, originally they were filed … I think originally the first filings were in 2005. The US patents mostly were issued at the very, very end of 2011 and throughout 2012. We continue to have numerous applications on file, both pending applications and continuation applications on existing patents.


Your patents were filed in 2011. What was new in 2011 in your patents that hadn’t already been marketed by someone prior to that?

It has to do with what we originally invented in 2005. The patent is like three legs of a stool. You plant the first leg and the stool is going to be a bit wobbly. Then you plant the second leg and the stool is going to be solid. Then you plant the third leg and the fourth leg and you build on intellectual property. The original inventions were true inventions at the time they were filed in the patent office. They’re all based on the original art. Then over time, you amend those applications to bring in different features and functionality that rely upon the original prior art.

But the original prior art when we file these patents or the amendments to these patents or additional patents or continuation patents on,  the Patent Office is very, very thorough. I mean, very, very thorough. It took us close to seven years to issue the first patent. It took us, I think, five or six years to issue the first patent internationally. It took almost eight years to issue patents in Mexico. It’s not a simple process. They look at everything. It costs this company millions of dollars in fees, expenses, and attorneys on a global basis in order to prosecute this portfolio.


Most patents are written to be as broad as the patent office will accept. Can you just describe in general what the patents cover? Maybe the top one or two that are in question now with other people infringing.

There is a valuation that was done which I can send you the link to. It was actually covered in a news release by the company when it came out about a month, a month and half ago. That valuation identifies every one of the patents around the world by its name, description, and number. I don’t want to answer a question that really has the potential of narrowing the scope just by the fact that I can’t properly answer it in an article like this. What I would do is I would refer people to that valuation summary and they would be able to go to the patent office and look up everything.

There’s claims that deal with how the patients get personal health records. There’s claims that deal with telemedicine. There’s a broad spectrum of claims. Like I said close, to 400 in stage, with more patents and additional claims pending and a lot of claims around the world. It wouldn’t be fair to you, me, or the reader to just say, “The basics of it is this.”

They are a method and system for providing personal health records, electronic health records, and other forms of electronic documents. They run the gamut of e-safe deposit box, which could mean personal information like we discussed with advance directives and maybe a copy of your passport all the way to your medical records.


Some of the recipients of the potential infringement letters have been hospitals, most of which are non-profit. I don’t want to ask you a proprietary question, but when you say the fees are reasonable, what kind of terms would you offer them to license?

Every one of the agreements and licenses that we’ve entered into is confidential. If you look at me or you Google me, I spent the last 13-14 years of my life dedicating it to giving away money to charity. Prior to that, I probably have raised more money for organizations using what was called cause-related marketing, where a portion of a dollar that a company like Procter & Gamble would get would go to Special Olympics or the Heart Association or D.A.R.E. America. So when it comes to non-profit charity and giving, it’s in my DNA.

When I say reasonable, I mean in a way that protects the hospital, gives them a benefit so that they can provide a broader service to their patients. It’s not the kind of dollars that you’re looking at from all these lawsuits with Samsung and BlackBerry and Apple. It’s not that kind of a thing.

We look for a win-win situation with the hospital. The best way I can  explain it is our primary business is personal health records. A lot of people have tried to paint the letters we’ve sent to the hospital as if we’re patent trolling. A troll is somebody who has rights to a patent, but basically goes around suing people and demanding royalties. A troll is not the original inventor of the patents, of which I am on every patent that’s been filed anywhere in the world.

We invented those patents so that we would have the opportunity to go into the market and compete and create a barrier to entry for our competition. By ignoring our rights under those patents, we are essentially being denied the ability to compete in that marketplace, because other people will just go in and sell their product at the expense of infringing on our patents. 

What’s fair and reasonable in our mind is something analogous to the amount of money that we would have made had we were providing those products and services. But if somebody is going to say we’re going to preclude you from providing those products and services, then they should pay us something reasonable for infringing on our intellectual property.

In our case, we don’t care if somebody licenses or somebody buys. They win and we win either way. The objective here is to not do something that makes it impossible to make a deal, but also do something that is fair to our shareholders in the sense that we’re not denied access to the marketplace just because somebody said, “The heck with them. We don’t care about their patents,” which is what is happening in Australia. I mean the Australian government in a macro example — macro being huge, but one country — they basically said, “We’re going to make a personal health record. We’re going to give it away to 20 million people free and we’re going to infringe on IP and we don’t care.”

I had a meeting with a group of Congressmen last week in Washington, DC. Ironically, we focused on stimulus, and some of the things were covered in the Page 1 article in The New York Times. These Congressional representatives who are on the oversight committees have said that intellectual property –the right to own property, the right to own a home, the right to own what you create, eat what you sow — is a fundamental right of every American, and it’s probably a fundamental right of everybody wherever they are anywhere in the world.

These are rights that we built products for, we created things for. When somebody takes away your right to compete in the open marketplace, they pay a royalty or a license fee. In those rare cases where you unfortunately have to go to litigation, maybe they’ll pay more. But the objective here is to create reasonable relationships with hospitals.

I have said to our shareholders, there’s 5,000 hospitals out there. It doesn’t take a lot to figure if every hospital gave you some reasonable amount of money for every 250 beds, the hospital would win based on the quality of our product and we would win for our shareholders.


There was a rumor that there was some interest by the National Coordinator or some part of HHS about what was going on with the patents and the letters that were being received by hospitals, and possibly by somebody in California, maybe the Attorney General, as well. Has there been any official interest or discussion about what you’re doing from any government or oversight-type body?

When we originally sent out the letters, some of the hospitals apparently forwarded them to the California Hospital Association and the AMA. I received a copy of a letter that was sent by the California Hospital Association legal counsel Jana Du Bois to every hospital general counsel saying, “If you get a letter from a company called MyMedicalRecords, we think they’re some kind of patent troll. Let us know.”

When I got a copy of that, we contacted her, and we explained to her that, “Hey, it’s our primary business. We invented it. We did not buy these patents. We are not trolling with these patents, and by the way, we are very, very anxious to enter into reasonable business relationships with the hospitals to license the patents or utilize our products and services.”

She turned around and basically sent out what I would – I’m not going to say it was an apology letter — but she definitely sent a letter out to everybody to set the record straight. To the point that I just found out last week in one state on the East Coast, meeting with their association, actually discussing the possibility of saying, any hospitals in the state, we will negotiate through the association one license agreement so that the hospitals can get the benefit of the lowest possible rate, and as long as the hospital is a member of that association, they would get the license agreement.

In addition to that, we — meaning MMR — would take 30 percent of those license fees, put them into a non-profit managed by that association to provide healthcare and philanthropic services to underprivileged in their communities through their hospital network. So in essence, we would say, State XYZ is kind of like a safe harbor for,  I think it’s 10 months. We would negotiate a license agreement with that association. The license agreement would be based on the beds in the hospital. They would offer it to everybody in that state.

If they accepted it, they got that rate. We would take 30 percent of the money, give it back to the community to provide healthcare and other services to the community through those hospitals. If the hospital did not sign on, then we would see what happens after that period of time. That is as recently as last week. It was very well received. We are already in the process of signing agreements to facilitate those conversations.

The associations are very aware. The associations hopefully will understand that we’re trying to be reasonable about the whole thing.  As for the AMA, I know they’re aware of it. We’ve not communicated with them.

As to the National Coordinator, my days with the National Coordinator go back to Dr. Brailer, when Mike Leavitt was Secretary of Health. Mike Leavitt knew about MyMedicalRecords and our intellectual property in the early, early days. Dr. Brailer knew about MMR and our IP in the early, early days. The Small Business Administration acknowledged what we were doing after Katrina, because we had the ability to not only provision personal health records, but emergency safe deposit boxes for victims of natural disasters – they presented us an award. Subsequently, I meet with Dr. Blumenthal and William Yu, when he was in the office, went through the products, service, patents, the intellectual property. There could be no surprises to anybody about what we have been doing.


I think I read that you’re sending – maybe it’s not the right figure — 250 letters a week. I’m just curious how much response you’re getting from those letters or what hospitals are doing when they receive those letters?

We’ve sent out somewhere between 600 and 750 letters. Many of them respond. Some of them don’t respond. When they don’t respond, we reach out and try to communicate with them.

There are maybe additional letters, but at this particular point in time, we’ve had a lot of success with everything from the association I described to numerous hospitals in California that have opened the door for meaningful negotiations. If somebody opens the door for meaningful negotiations, we’re basically going to take the time that’s necessary to make them comfortable that they’re making the right decision.

Meaningful Use Stage 2 really starts in February 2014, I think. And so, if the hospital wants to understand this, vet the product, vet the service to understand the IP, we’re anxious to work with them in a businesslike manner.


Any final thoughts?

We’re looking forward to HIMSS. There are a lot of people that have gotten letters from us. We’re looking forward to more patents being issued. There are a lot of people that have contacted us and arranged to meet with us at HIMSS to discuss a variety of business opportunities from strategic partners, licensing. We’re going to be previewing wellness applications connected to our personal health records. We’re going to be focused on integrating our personal health record with the output from all the apps that are coming in on iPhones and Android phones.

We’re looking forward to meeting people in the booth who may have the wrong perception of the company. If the perception they have is it’s some guy sending out letters trying to get royalties who is not entitled to them, we’re not those people. There may be some of those people out there. We’re not those people.

We have a real product that we invented that we would prefer to sell people. But if people are not going to buy it and they’re just going to work around it or they’re going to ignore us … the most reasonable thing to do is to license, because that way everybody wins. Should they decide that, you know, it’s really not such a dumb idea to attach a 10-digit telephone number to every one of our patients’ personal health records so that they can go anywhere in the world, and if they’re on vacation in Israel – where, by the way, we own the patents — they can literally get a lab test, have it put in their account, and seen by their physician at New York Pres in three minutes.

I’m a big believer in supporting hospitals so that if, God forbid, I go into the emergency room and I need something, the little green light goes on and says, “He’s a good guy." But hundreds and millions of dollars have recently been spent in this community by Cedars-Sinai Medical Center and UCLA. They both have Epic systems. They can’t talk to each other. Here I’ve got a health savings plan. I’m in the emergency room at Cedars-Sinai, but next time because I’m closer to UCLA or the Cedars emergency room is full, all the tests that I had at Cedars now have to be redone at UCLA. Why?

Kaiser is  a classic example. The rumor is more than $6 billion has been spent on EMR and PHR. Right now, I’m not a Kaiser member. If I get sick anywhere and I need my medical records, yeah, I have some kind of a patient view. But that emergency physician in Sheboygan, Wisconsin or in Deer Valley, Utah, where I just came off at a ski slope with a pain in my arm or my chest or broken bone — they can’t get that data. They’ve got to completely rework me up before I go into surgery. If I’m unconscious, these people don’t know today that I’m a thyroid patient. I don’t have a thyroid. I have to take certain medications. If I’m unconscious, I can’t tell them that. 

If you start asking around about how much money has been spent on a state-by-state basis trying to create a regional health information system — I’m going to be kind — It’s probably $20 to $50 million a year, and I don’t think you can find a working model. If you do find a working model, I don’t think you can find a handful of hospitals that talk to it, because they’ve all got their own EMRs. There’s no interoperability, despite the fact that this whole effort from Bush was designed to empower the patient and create interoperability. So basically we’re at $11 billion and counting — maybe 12 now, I don’t even know, it goes so fast — and the original selling proposition of why we needed this has not been met.

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February 25, 2013 Interviews 24 Comments

Readers Write: Now That We Have Data, How Do We Improve Patient Care?

February 22, 2013 Readers Write 9 Comments

Now That We Have Data, How Do We Improve Patient Care?
By Cynthia Davis

2-22-2013 6-55-59 PM

I’m a former ICU/ER nurse with three decades in and around healthcare delivery. I understand first hand why we need technology in operating rooms, in the ER, at the patient’s bedside and during clinic visits. It is because technology can have a significant impact on improving care and outcomes. Patients are safer. Doctors have access to data on medical history and allergies when they are making decisions that can save the life of someone’s mother or sister or aunt.

Today we are at a critical juncture. Institutions finally have the right technology tools in place. The question is, how do we make that collective leap from data collection to better care? I think it starts with validating and analyzing the data that we are all so busy collecting.

This should be easy. Isn’t that the promise of technology? In my experience, the answer is both yes and no.

Technology is not magic. It does not fix processes. If you have a patient with impending sepsis and the EHR alerts for potential sepsis through vital sign documentation, assessment data, and labs, it doesn’t tell you the process once the alert triggers. It’s a shift in perspective, but for technology to actually improve care, we need to listen and think as clinicians and reexamine workflows and data points as a basis for care decisions.

The first step is going back and reviewing whether we are capturing data at the right time and point of care. The data that is collected needs to be reliable and clean. This sounds simple and straightforward, but in a clinical setting, the challenges can be enormous.

Recently I asked various departments heads what they considered the source of truth for their clinical information for decision making. Six department heads gave me six different answers. They were all using their department reporting tool as the best source of data. As they went along and identified data discrepancies, they fixed these in their own departmental systems, but problems in the original source data were neither corrected nor investigated. Each thought the problem was that the nursing teams had entered the data incorrectly. No one had focused on the data integrity in the primary system.

This breakdown in the data management process highlights the fundamental importance of adopting an overall data governance structure to support data decisions. It reminds me that we all need to examine data design and data management processes to make sure we are capturing the right information at the right time. This critical analysis can point out workflow problems like the one my client encountered, where well-intended workarounds had compromised the integrity of their whole system

Talking to and observing frontline staff is a great way to discover workflow problems that may be undermining the success of your EHR. For example, I once watched a nurse scan a page full of labels before administering a new medication. He did not scan the wristband where the patient identification data was stored until after he had administered the medication. Therefore, he was using the system and accessing stored data, but the order was out of sequence.

This kind of problem will not turn up in a status report from your CIO, which may be more focused on the number of support tickets generated or the ratio of downtime. Clinical leaders have to get to the front line – to the hospitalists or nursing managers – to find out how well the system is working and where there are difficulties.

Finally, fixing workflow issues that compromise data integrity requires a continual emphasis on training. People can only learn so much when you first bring your system live. On an ongoing basis, organizations must invest in management skills training to help clinicians more effectively use these new tools.

Whether it is helping a nurse manager better monitor the nurses who are capturing electronic data or working with a chief medical officer so that they can look at reports and understand what’s happening with their medical staff, training is essential and goes far beyond your go-live.

Cynthia Davis is a principal with CIC Advisory of Clearwater, FL.

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February 22, 2013 Readers Write 9 Comments

News 2/22/13

February 21, 2013 News 3 Comments

Top News

2-21-2013 10-18-36 PM

An article in The New York Times called “A Digital Shift on Health Data Swells Profits an an Industry” takes direct shots at the HITECH act, particularly emphasizing the “behind the scenes lobbying” that Allscripts, former CEO Glen Tullman, and other unnamed vendors employed to get it passed. It points out that Tullman was health technology advisor to the Obama campaign, a personal donor of $225,000 to Democratic political candidates, and a seven-time White House visitor after Obama took office. Cerner doubled its lobbying dollars to $400,000, with almost all of it going to Republicans.

Athenahealth’s Jonathan Bush weighed on “the Sunny von Bülow bill” that he says kept his stagnant competitors “alive for another few years.” In a seemingly random quote, the ED chair at UCSF Medical Center said Epic is “mediocre” on a good day but “lousy” most of the time, while a counterpoint from UCSF’s CMIO saying that most doctors there like it receives less-sensationalized coverage. The article also points out that Neal Patterson’s stake in Cerner is worth $1 billion and mentions that a letter from Steve Lieber of HIMSS urged President-elect Obama to set aside at least $25 billion to increase EHR adoption.

In other words, the article is all over the place. The only new material appears to be a handful of quotes that were allowed to run unchallenged, with everything else looking more like a set of Google search results than a thoughtful and balanced piece. Its conclusion is hardly startling: the federal government wastes enormous amounts of taxpayer dollars in scratching special interest backs and a few people get really rich as a result (fun fact: Glen Tullman is now running his solar energy company, reaping the benefit of another big federal spending program.) Far more interesting than the article itself are the reader comments:

  • My impressions of the vendors can be described in two words: Welfare Queens. The systems are glorified billing and scheduling systems. Vendors were "certified" before they actually created the upgrades that supposedly met MU criteria.
  • Regardless of how much customization you do to the form and how many drop-boxes there are for entering data, the result is medical records which look very similar from patient to patient, and omit nuances and details which are specific for individuals.
  • It is interesting that so many commenters complain about a lack of privacy (signing my life away on consent forms!!), while others complain because not all providers in the country have easy, fast access to their medical records.
    You must realize that these things are at odds, and affected more by HIPAA than limitations of technology.
  • EMR 1.0 = islands of information, designed for billing and documentation. EMR 2.0 = system of engagement – Key information summarized and shared. Saves time for the users. It’s coming!
  • Try telling countries like Canada, New Zealand, Netherlands and Japan that they should give up all of the EMR systems that are unusable despite the fact that the majority of their docs are using EMR systems today. Just because a few people in an article determined a system to be unusable doesn’t make it so.
  • The EHR has become the patient. It is sicker than you and more complicated, taking more time. You, the real patient, can just lay there waiting in a state of abject neglect.
  • There is a lot more to this movement than this article suggests — and it is good. "The clear winners are big companies" — yes, in some ways, but the even bigger winners are patients and the doctors who care for them. In my family, this record-keeping already has resulted in a life-saving developments.
  • In our office we have had three over 50 early retirements due to the EPIC system.
  • Think if America had as many electric outlet types as Europe (free markets!) This mishmash of EMR will take a generation to unravel and cries out for a centralized system & format.
  • I’m a primary care physician working at Kaiser Permanente. We’ve been using the Epic system for years. While it isn’t perfect, I’d never go back to paper … the real reason this system works for us is because we are an integrated system. If we weren’t, it wouldn’t work well at all. The real problem is lack of integration in US medicine.
  • Banks and many other industries already embrace efficient and effective computerized systems. Where your life is at stake, wouldn’t you want your doctor to have the same advantages as your bank?
  • This is a very one-sided article, and almost reads like a smear in some places.

For a counterpoint, see DrLyle’s post, The HIT Productivity Paradox — It’s Gonna Be OK.

Reader Comments

inga_small From Ms. HIM: “Re: X-Rays. Inga, did you report to someone at the facility that you were able to see the patient data in the hallway?” Ms. HIM is referring to my recent visit to a radiology practice that had patient data prominently displayed on several monitors in common areas. I did e-mail the CIO and included my stealthily-taken pictures. No response yet.

From Disappointed: “Re: HIStalkapalooza. I want to give kudos to Shannon at Thomas Wright Partners. I am unable to attend HIMSS due to a family thing, but she promptly and cheerfully changed my confirmation to my boss who had neglected to sign up (what can I say?) She also said if things changed and I was able to attend, she personally would ensure I would get in and gave me her cell phone number. What great service!!!” Medicomp is working with the same team (Thomas Wright Partners, Bzzz Productions, Istrico Productions) that brought you HIStalkapalooza 2011 in Orlando. They are indeed efficient and responsive. I had no qualms about putting my name on the event and leaving the details to them.

2-21-2013 9-25-51 PM

From Letter of the Law: “Re: Allscripts Meaningful Use Guarantee. Doesn’t sound like MyWay will meet Stage 2 MU or get 2014 ONC certified as a Complete EHR. Does this mean MyWay clients get a 12-month support credit or refund? Seems like the guarantee was written to be purposefully vague and has now mysteriously disappeared from the Allscripts site (convenient) except in the Investor area.” Allscripts told us they would respond, but they haven’t so far.

2-21-2013 9-31-51 PM

From Tom: “Re: Epic. An electrophysiologist wrote a satirical post about Epic and used screenshots to convey the problems he experienced. He says Epic contacted his hospital administrators and asked him to take the screenshots down. He is now concerned about legal ramifications.” It should be noted that the doctor sells software on the side, although it costs only a few dollars and is specific to electrophysiology. Still, Epic has made it clear in the past that it won’t tolerate posting screen shots, documentation text, or almost anything else publicly. I’m thinking I remember (but could be wrong) that they warn UGM presenters not to post their slides publicly if they contain anything that Epic might deem proprietary. Says the doc (with some of his preachy indignation removed):

I’m just a physician who uses their software … No software is perfect however and I think the Epic bosses should be more interested in using feedback and criticism from health care professionals to improve the program rather than spending their time worrying that a screenshot of their user interface is available on the web … these massive companies who have benefited enormously from our tax dollars have the nerve to threaten those who criticize their software and publish a few bland screenshots. Unfortunately though, with their cash reserves and cadres of lawyers, there is little that EP Studios (cash reserves = $0) can do to stop their bullying.

2-21-2013 10-04-37 PM

From Say What?: "Re: HIMSS in Cleveland. Surely you jest. What is moving 345 miles from its Chicago base going to do for HIMSS? At least Nashville made sense from a different geographic, cultural, and transportation point of view, as would Phoenix, San Francisco, or Seattle.”

From Richard: “Re: HIStalk. Thanks for one of the most concise, relevant online healthcare IT publications out there. Your work is an excellent balance of current news, pertinent insight, and subtle (or sometimes hot so subtle) humor. Please pass on my compliments to the entire HIStalk crew for their excellent contributions. P.S. I admire your team’s ability to present a meaningful contribution and at the same time party like college freshman at HIMSS.” I did indeed pass along your much-appreciated comments to the crew, which got me trapped in the e-mail crossfire as Inga and Dr. Jayne tried to one-up each other with their claimed partying capacity beyond freshman level. I stopped reading once they escalated to grad school.

HIStalk Announcements and Requests

inga_small This week on HIStalk Practice: MGMA introduces a Web-based tool that allows organizations to benchmark themselves against peers using national MGMA data. The RI REC offers EHR adoption assistance to specialists. Researchers devise an AI tool that may outperform physicians in making cost-effective clinical decisions. Michigan lawmakers consider legislation requiring a single universal prior authorization form for prescriptions. PCMHs deliver slightly better patient satisfaction and preventative care but may not result in cost savings. Dr. Gregg shares details of the meeting between Focus and Byproduct … heck, it’s a great story, so give it a read. Greenway Medical CEO Tee Green discusses the company and industry and makes some predictions for the future. Thanks for reading.

Maybe I’m the only one who didn’t know: Word, going back to the 2007 version apparently, has a “Save as PDF” option that’s easier than PDF print driver products like CutePDF or PDF995. And in another Andy Rooney meets Larry King kind of non sequitur, I heard programmers repeatedly pronounce two words oddly in a meeting today: DISplay and REfresh. I am monitoring further accent-switching occurrences.  

I got an e-mail today that HIMSS has kicked me out of my reserved hotel and put me in a lower-rated one because of “an oversold situation,” adding that they “wanted to inform you before you arrived in New Orleans.” How thoughtful, especially considering that I booked in September.

2-21-2013 8-54-49 PM

Welcome to new HIStalk Gold Sponsor Greythorn, whose healthcare IT practice places candidates in the specific high-demand market segments of Epic, Cerner, and ICD-10. Greythorn has offered specialty IT staffing solutions for more than 30 years. Check out their LinkedIn Epic and EHR Professionals group, or seek their folks out at HIStalkapalooza since they told me they’re going and I sense they’re a fun bunch. For clients, expect nice people, a big pipeline of candidates including international ones, and a zeal for understanding your business and your needs. Job candidates should read their Resume and Interview Tips document (“Questions to Be Prepared For” contains just about all of the HR-mandated behavioral interviewing questions I’ve ever asked). Stop by Booth #5358 at the HIMSS conference and pass along my thanks to Greythorn for supporting my work.

Here’s a “Working at Greythorn” video I found on YouTube.

HIMSS Conference Social Events

2-21-2013 1-05-34 PM

inga_small If you registered in advance, your official HIStalkapalooza invite should have hit your inbox Wednesday (check those spam folders!) Make sure you’ve arranged your schedule to be there in time for the Inga Loves My Shoes contest and the crowning of the HIStalk King and Queen. The highly coveted beauty queen sashes and prizes will return.

inga_small Speaking of sashes, we decided to give readers a chance to win one, along with stage recognition and a $25 Amazon gift card. All you have to do is declare Inga, Dr. Jayne, or Mr. H as your secret crush and explain why. We’ll choose the most convincing entries, so feel to free to lay it on thick and shamelessly in an obvious appeal to our vanity. Winners (who must be at HIStalkapalooza) will be sashed on stage with "Inga’s Secret Crush," "Dr. Jayne’s Secret Crush," or "Mr. H’s Secret Crush" as a token of our reciprocation.

Aventura is participating in a booth block party at the conference on Tuesday from 4:00 until 6:00 p.m., with beer and margaritas.

2-21-2013 6-33-14 PM

Speaking of Aventura, they’ve sent the best e-mail promotion so far with their serious-sounding “HIT Survival Handbook” that includes some dry humor. I forwarded the e-mail home from work just to run it here.

I always scan down the HIStalkapalooza attendee list to see who’s coming and what titles they hold. Eyeballing it, it looks like over 100 presidents/CEOs, 200 VPs, 24 CIOs, 13 CMIOs, and eight financial and equities people. That’s a fraction of the total invitations, so obviously many other titles were represented.

Here’s a list of our HIMSS-related pages and their downloadable/printable PDF equivalents that will tell you what our sponsors are doing at the conference:

HIStalk’s Guide to HIMSS13
HIStalk’s Guide to HIMSS13 Meet-Ups
HIStalk’s Guide to HIMSS13 Exhibitor Giveaways

Acquisitions, Funding, Business, and Stock

2-21-2013 10-29-21 PM

Shareholders of PSS World Medical approve the company’s agreement to merge with McKesson, clearing the way for a Q1 closing.

2-21-2013 10-28-51 PM

GetWellNetwork reports 30 percent growth in revenues and a 90 percent increase in orders from 2011 to 2012.

2-21-2013 10-30-07 PM

MedAssets reports Q4 results: revenue up 4.5 percent, adjusted EPS $0.27 vs. $0.32.


The New Hampshire Health Information Organization selects the Massachusetts eHealth Collaborative to provide executive director management services for the implementation of its statewide HIE, which will utilize Orion Health’s technology backbone.

2-21-2013 3-56-46 PM

NYU Langone Medical Center contracts with Accenture to support its ICD-10 implementation process.

Intelligent InSites wins a $543 million contract to implement to RTLS at 152 medical centers, as reported here previously. We interviewed President and CEO Margaret Laub last week.

2-21-2013 3-58-09 PM

Numera selects AT&T to be the wireless network and location services provider for Numera Libris, a mobile home health management and personal emergency response system.

2-21-2013 3-59-23 PM

Banner Health expands its portfolio of 3M products to include the 3M 360 Encompass System for computer-assisted coding and clinical documentation improvement.

2-21-2013 4-02-04 PM

Memorial Sloan-Kettering (NY) chooses Orion Health’s Rhapsody Integration Engine for communication and data sharing between the hospital’s different IT applications.

2-21-2013 4-03-30 PM

Phoenix Children’s Hospital (AZ) selects Allscripts Sunrise Financial Manager, Sunrise Ambulatory, and Allscripts Community Record.

Mid-Valley Hospital (WA) selects e-forms and electronic electronic patient signature solutions from Access to use with its Meditech Scanning and Archiving system.

2-21-2013 10-31-08 PM

Fairview Health Services (MN) will implement Strata Decision Technology’s StrataJazz for decision support, operating budgeting, strategic planning, and capital planning.


2-21-2013 6-04-10 PM

Avere Systems appoints Michael McMahon (CommVault) as VP of business development.

2-21-2013 6-05-43 PM

Tom Giannulli, MD (Epocrates) joins Kareo as CMIO.

2-21-2013 6-06-38 PM

VA CTO Peter Levin, who led the Blue Button initiative, announces his resignation.

2-21-2013 6-50-40 PM

As reported here last week. Health Catalyst names Brent Dover (Medicity/Aetna) as president.

Wolters Kluwer promotes Kevin Entricken from CFO of the Wolters Kluwer Health division to CFO of the parent company.

Harris Interactive names Matt Knoeck (TNS North America) SVP of healthcare and Sharon Albert (TJ Sacks) VP of marketing for its healthcare group.

Announcements and Implementations

The Rochester RHIO partners with area ambulance companies to allow physicians to see critical patient information gathered in the field during ambulance calls.

Medical equipment provider Skytron upgrades six of its customers to CenTrak’s clinical-grade RTLS technology.

SuccessEHS connects with MyHealth Access Network HIE (OK) to send clinical care documents from its EHR.

Aker Eye/Vision Source (FL) implements RTLS from Versus Technology.

The Joint Commission begins offering a PCMH certification for accredited hospitals and critical access hospitals.

2-21-2013 10-33-07 PM

SCI Solutions launches Readmission Minimizer to track and monitor post-discharge processes.

The Utah Health Information Network offers Direct secure messaging labeled as cHIE Direct, using technology from Secure Exchange Solutions.

2-21-2013 9-59-07 PM

Enovate announces two new products, the e5000 telemedicine cart and colorful peds-oriented Emagination Stations.

2-21-2013 10-34-16 PM

Humetrix introduces cross-platform capability for its iBlueButton app that allows consumers and patients to exchange clinical information at the point of care regardless of which smartphone they use.

2-21-2013 10-35-08 PM

Kareo launches a free cloud-based EHR that can be used as a standalone application or integrated with the company’s PM and billing services. It was developed using technology acquired from Epocrates, which exited the EHR business a year ago. Kareo notes that the EHR is “advertisement free” and says it will provide support and updates at no charge. The company hopes that the free EHR offering will attract more clients for its PM and billing service products.

Government and Politics

2-21-2013 10-36-08 PM

ONC is accepting applications from those interested in serving on a new workgroup, the HITPC Food and Drug Administration Safety Innovation Act Workgroup,  that will provide recommendations for a risk-based HIT and mobile device regulatory framework.

2-21-2013 10-37-00 PM

Worth a read: The Advisory Board Company publishes “How Stage 2 Raises the Bar on Stage 1 Organizations.” Like everything Advisory Board, it’s fluff-free and to the point.

Innovation and Research

Researchers from the University of Cincinnati find that physicians using an EMR are more likely to order routine screening tests for women.

Processing a prescription drug order through a CPOE system decreases the likelihood of error with that order by 48 percent according to a study supported by AHRQ. Researchers say the findings suggest CPOE can substantially reduce the frequency of medication errors in the inpatient setting, but it is unclear whether that translates into reduced harm for patients.

2-21-2013 9-46-43 PM

Christiana Care Health System is awarded a $10 million grant from CMS’s innovation grant program for its Bridging the Divides program that uses predictive analytics to target patients who would benefit from intervention. CMIO Terri Steinberg, MD, MBA (above) tells me that analytics can be run against the patient’s entire data set even if it originates from a different health system. I may follow up for more information.


2-21-2013 1-40-54 PM

Healthgrades says Dayton, OH, Phoenix, AZ, and Milwaukee, WI have the lowest risk-adjusted hospital mortality rates in its list of America’s Best Hospitals 2013.

Express Scripts sues Ernest & Young and one of its former partners for stealing trade secrets and corporate data to boost E&Y’s healthcare business. The lawsuit claims Donald Gravlin, who was working on the Express Scripts-Medco merger, entered an Express Scripts facility several times  to forward confidential company e-mails to his personal account.

Black Book Rankings releases the results of a survey to identify the top hospital EHR vendors based on client satisfaction. Winners include:

  • CPSI (under 100 beds)
  • Cerner (100-249 beds)
  • Epic (academic teaching hospitals and major medical centers)
  • Cerner (healthcare systems, hospital chains, integrated delivery networks)
  • Picis (ED)

UnitedHealth Group announces the creation of 1,000 new jobs in North Carolina by its UnitedHealthcare and Optum businesses.

2-21-2013 6-49-09 PM

Weird News Andy waxes poetic on the news that Cornell researchers have created a realistic 3-D printed human ear. WNA says, “Poems are make by this fool right here, but only Cornell can make an ear.”

WNA finds this item both odd and sad: a suspended Johns Hopkins gynecologist accused of secretly taking photos of hundreds of his patients using a pen camera commits suicide.

Sponsor Updates

  • Aspen Valley Hospital (CO) shares how it increased front office payments and cash on hand and reduced administrative time and costs by using InstaMed solutions in a case study.
  • Covisint extends its cloud identity services to include small and medium-sized organizations.
  • US Secret Service Special Agent Erik Rasmussen and Trustwave SVP Nicholas Percoco will lead a keynote address on cybercrime at next week’s RSA conference.
  • Halfpenny Technologies adds Altosoft’s BI dashboard to its ITF-Hub solution for clinical laboratories. 
  • API Healthcare offers a Webinar series focused on effective employee recruitment and retention.
  • HealthMEDX expands its support of LeadingAge, a non-profit committed to providing care and services to the aging.
  • eHealth Technologies releases a zero-footprint, Web-based image viewer that uses the eUnity platform of Client Outlook.
  • Informatica releases Cloud Spring 2013, the latest release of its integration and data management applications, and will hosts a February 25 Webinar to introduce its features.

EPtalk by Dr. Jayne


Clinicians can now diagnose leprosy (Hansen’s disease) more than a year before patients are symptomatic. The new test uses a smart phone, a test strip reader, and a single drop of blood. Each determination will cost $1 or less.

This week President Obama announced an initiative to map the human brain, citing the Human Genome Project as a precedent. The brain is a fascinating thing and I’m excited about the role that information technology will play in making it a reality. Even better was the adrenaline rush I got since I read the announcement while I was hopped up on cold medicine watching “The Bourne Legacy.” Hopefully the CIA isn’t waiting in the wings to create neurologically engineered killers with the resulting data.

I’ve enjoyed the reader comments about travel arrangements for HIMSS. I apparently waited too long to book my hotel room (silly me for thinking three months in advance was enough) so I am arriving a day later and leaving a day earlier than I’d have liked. The idea of having to split between two different hotels to cover the entire stay was not very appealing. The comments about venues for future HIMSS meetings are spot on as well. I mentioned the HIMSS rotation to a dental colleague today and learned that there IS something worse than HIMSS returning to Chicago: The Chicago Dental Society Midwinter Meeting, which is held every February in the Windy City. The schedule of events lists a Fashion Show Luncheon. I wonder if they feature parkas, boots, and mittens?

Twitter served up an item from @ONC_HealthIT celebrating a physician who built his own EHR in response to budget cuts. A read of the actual article reveals that “eventually he turned to Cerner.” Unfortunately Meaningful Use has stifled grassroots innovation like building a custom EHR for your practice. I also like the line about practice administrators scanning paper test results into the EHR. If they actually have practice administrators feeding the scanner, I can recommend some additional overhead cost cutting for them.


In addition to the paper mail and tchotchkes enticing me to various booths at HIMSS, I’ve started receiving e-mail invitations to focus groups. Today’s gem promised to “present 4 innovative clinical strategies that leverage technology to reduce cost and improve all quality metrics.” Wow! They improve all quality metrics? That’s impressive. Even more impressive is the honorarium offered: a “Personalized tour of Walgreens Flagship Location – TBD.” Sheesh.



Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 21, 2013 News 3 Comments

Morning Headlines 2/20/13

February 19, 2013 Headlines 1 Comment

Allscripts Healthcare swings to loss

Allscripts reports Q4 results: revenue was down 10 percent, EPS –$0.14 vs. $0.14. CEO Paul Black said that both the quarterly and annual results "did not meet our expectations." The company plans to close 12 offices and take other measures to reduce product development costs.

Merge Reports Subscription Backlog Up 82%

Merge reports Q4 results: revenue up 1 percent, adjusted EPS –$0.13 vs. $0.04 on sales of $65.1 million. The board rejected valuations placed on strategic alternatives and reiterates 2013 guidance of sales range of $265 – $275 million.

iMedicor Announces Two Acquisitions, Four Corporate Appointments

iMedicor announces the acquisition of HITS Consulting Group and the appointment of HITS CEO Henry Denis to president.The company also acquired data mining firm ClarDIS and founder Joshua Brimdyr was appointed as COO.

Bayada prescribes 4,000 Samsung Galaxy Tabs for homecare nurses

Bayada issues Galaxy tablets outfitted with the SwiftKey Healthcare dictionary to home health nurses for use with clinical documentation. A pilot program found that a typical nurse reduced documentation time by 30 minutes every day by using a tablet rather than a laptop or pen and paper.

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February 19, 2013 Headlines 1 Comment

News 2/20/13

February 19, 2013 News 16 Comments

Top News

2-19-2013 7-43-22 PM

Allscripts reports Q4 numbers: revenue down 10 percent, EPS –$0.14 vs. $0.14. The company’s reported revenue of $350.9 million fell short of expectations of $368 million on weaker sales and a deferred revenue provision, while the loss of $0.14 per share missed expectations of a positive $0.20 per share. President and CEO Paul Black says both the quarterly and annual results “did not meet our expectations.” Shares are up 6 percent in after-hours trading due to higher-than-expected bookings. From the conference call:

  • Reception to the MyWay to Professional program “has been strong.”
  • Two Sunrise acute care agreements have been signed so far this year, one of them with an existing client.
  • The four key areas of focus are client alignment, unlocking competitive advantage, reducing costs, and reporting consistent financial results.
  • Two-thirds of developers will be located in either Raleigh, NC or Boston after office consolidation.
  • The company plans to expand its hosting business.

Reader Comments

From UAHN Rocks: “Thanks for all the great work you to.  I am writing to share a video made by patients, clinicians, and executives from The University of Arizona Health Network’s Diamond Children’s hospital to celebrate the amazing work that they do to improve the lives of children in the community. UAHN is in the midst of an enterprise implementation of Epic, covering Diamond Children’s as well as all of our adult and outpatient facilities, with a go-live later this summer.” The video contains a medley of music, so keep playing, including a big finish with the magnificent Electric Light Orchestra at 3:00.

2-19-2013 8-26-57 PM

From HIMSS Bound and Gagged: “Re: flights to New Orleans. Costs are out of control, causing us to scale back our attendees. Have you heard anything?” According to Travelocity, the round-trip cheapest flights are $1,767 (Chicago), $1,142 (Atlanta), $1,582 (Los Angeles), and $1,687 (New York). Those include some really crappy connections as well, like going through Denver from New York. I seem to recall that the HIMSS post-Katrina booking of New Orleans in 2007 had similar problems, where flights were not sufficient to get people in and out. HIMSS was supposed to have narrowed down its conference cities to just three – Orlando, Atlanta, and Las Vegas – if I’m remembering right from a few years ago. All three are easy to get to, cheap, and have endlessly available hotels, restaurants, cabs, service workers, etc. Then came the charitable addition of New Orleans (whose infrastructure clearly wasn’t up to the challenge despite the HIMSS pitch) and the hometown reach-around to Chicago (where everything, especially union member surliness, cost twice what it would have in those other three cities and it was cold and snowy besides). Both were HIMSS low points in my opinion, yet here we are going back to New Orleans this year and Chicago in 2015. The best city (San Diego) and the cheapest (Dallas) were dropped from the rotation years ago. I’m pretty sure that if HIMSS actually listened to its members, or even asked them for that matter, they would not favor returning to New Orleans or Chicago even though those cities are perfectly fine for personal travel. I booked my flight on January 23 and was griping about paying $300 and now it’s over $1,300. If you don’t already have a flight, aren’t within driving distance, and aren’t a fan of Amtrak or Greyhound, you’re screwed.

HIStalk Announcements and Requests

inga_small In case you missed it we published the HIStalk Guide to HIMSS13 over the weekend. More than 130 vendors (all of whom happen to be HIStalk sponsors) provide details on the products and services they will be featuring this year. We also created HIStalk’s Guide to HIMSS13 Meetups, which includes contact information on about 30 vendors that are not exhibiting but happy to schedule meetings with interested folks. Finally we developed HIStalk’s Guide to Exhibitor Giveaways to help you find the best swag.  When you chat with these vendors, please tell them thanks for supporting HIStalk.

2-19-2013 3-15-25 PM  2-19-2013 3-14-20 PM

inga_small I accompanied a family member to get X-rays yesterday and stood outside in the hallway during the actual scan. While waiting, I was able to read all sorts of patient-specific information on two different monitors, as well as on the computed radiography reader (Mr. H tells me that’s the name of the thingy on the left.) Why worry about privacy, right?

2-19-2013 7-13-45 PM

Welcome to new HIStalk Platinum sponsor Legacy Data Access of Marietta, GA. It’s refreshing that the company’s mission is not only easy to describe, but is even contained in its name. Legacy Data Access provides customers with access to all of that data that’s locked away in their retired legacy applications. The company eliminates the hassle and cost of keeping the old app running solely for occasional lookups or reports. Clients don’t need to pay apps vendors for support, maintain aging servers, chew up big chunks of their disaster recovery plan, and tie up high-level talent keeping an abandoned system running after Legacy has moved data from that old system to a shiny new database and given users a slick Web-based front end and extemporaneous reporting tool for their inquiries. Think of LDA as a retirement home for apps, which might include revenue cycle systems (clients still get receivables functionality), PM/EHR, nursing documentation, and ancillaries. LDA can even provide a Legal Medical Record. Some of the company’s customers are UCSF, Parkland, Stanford, Trinity Health, and others that are so recognizable that it would be just name-dropping on my part to continue reciting them. If your IT stroll down memory lane includes Carecast, Invision, STAR, MedSeries4, Series 2000, ESI, Premis, EMstat, Midas, or others whether they’re on LDA’s list or not, they can help. Once an app is ready for full retirement, LDA will move everything to its LegacyVault, where information will be available indefinitely (like in the case of a lawsuit). Move on to your new-system life by letting LDA help you move gracefully away from the old one. Thanks to Legacy Data Access for supporting HIStalk.

HIMSS Conference Social Events

2-19-2013 3-41-24 PM

inga_small At least in my mind THE social event of HIMSS is HIStalkapalooza. Here are a few vital details for those attending:

  • Invitations will go out starting Wednesday. Make sure to check your spam filters. We’re inviting twice the usual number of folks, so the odds of getting an invitation are favorable.
  • Medicomp is once again sponsoring HIStalkapalooza and they know how to throw a party, as those of you who attended the 2011 event at BB King’s in Orlando can attest. Guests will be greeted on the red carpet and handed a Hurricane Inga or Typhoon Jane. How’s that for hospitality?
  • The Inga Loves My Shoes contest is back by popular demand, so pack your best zapatos. Since HIStalkapalooza is at the Rock ‘N’ Bowl, we will have a category for Best Bowling Shoes, as well as Hottest Men’s and Women’s Shoes.
  • We will again crown a HIStalk King and Queen for the best-dressed guests, so bring your bling. We’ll also recognize the Best Bowling Attire for those opting for the ten pin look. If you haven’t figured out what to wear, here is a tip: nothing says sexy like a bowling shirt, except maybe sequins and a tux. I expect to see plenty of stilettos and Farzad-inspired bow ties. Feel free to leave your company-logoed shirt in the hotel room.
  • The party starts at 6:30 and the contests (followed by the HISsies) will begin about 7:30. Our esteemed judges will begin selecting contest finalists as soon as the doors open, so don’t be late.
  • After the HISsies, the Zydeco band and the fast-paced bowling tournament get going. Bowling teams currently include keglers from athenahealth, Bumrungrad International Hospital, CareCloud, Clinical Architecture, Northrop Grumman, Orion, SuccessEHS, and Vitera.
  • The party goes on until 11:30, so join us late after your fancy dinner at Emeril’s.

Acquisitions, Funding, Business, and Stock

2-19-2013 7-44-04 PM

Liaison Technologies acquires Ignis Systems, a provider of clinical data integration solutions for lab and radiology orders and results.

Allscripts discloses in a regulatory filing its plans to close 12 offices and implement other changes to reduce costs associated with product development. The company estimates that it will spend $10 million for employee severance, $16 million for relocation costs , and $3 million for lease exit costs.

2-19-2013 7-44-52 PM

Merge reports Q4 results: revenue up 1 percent, adjusted EPS –$0.13 vs. $0.04, missing consensus earnings estimates. The company also announced that its board has unanimously rejected the valuation placed on the company in strategic alternatives proposals and will instead continue to execute its own plan. In the conference call, the company pointed out strongly increased bookings, increasing subscription revenue, increased acceptance of its iConnect enterprise archive, and growth in specialty areas such as cardiology and orthopedics.

2-19-2013 7-04-07 PM

Social network platform vendor iMedicor acquires HITS Consulting Group (HITS CG) and the data mining firm ClarDIS. The company also appointed HITS CG CEO Henry Denis president and ClariDIS Founder and President Joshua Brimdyr as COO.

Clinical research services vendor Quintiles announces plans for a $600 million IPO. The company was taken private by Bain and TPG in 2008 for $3.8 billion and is $2.4 billion in debt. The founder, Bain, and TPG each own shares worth around $500 million.


Triad Healthcare Network (NC) will implement Alere Accountable Care Solutions for its HIE.

Cardiovascular Care Group selects McKesson’s Paragon HIS for use at its Bakersfield Heart Hospital (CA) facility.

2-19-2013 10-05-45 PM

Pioneers Memorial Healthcare District (CA) will deploy Medseek’s self-service portal tools.


2-19-2013 1-56-31 PM

Kimberly Labow (NaviNet) joins ZirMed as VP of marketing.

2-19-2013 5-08-38 AM

Clinithink appoints Russ Anderson (Availity) VP of product management.

2-19-2013 5-11-27 AM

Roland L. Surprenant (Allscripts) joins Patient Safe as a regional VP.

2-19-2013 8-44-45 PM

Hal Andrews (Mainland Morgan & Co.) joins nTelagent as CEO, replacing founder Earl Winter, who remains on the board.

The SSI Group names Terry Pefanis (Healthtech Holdings) as CFO and promotes Mary Hyland to VP of regulatory affairs/chief privacy officer.

Brian Graves (Picis) joins Connance, Inc. as VP of marketing and communications.

HCA Gulf Coast Division (TX) names Carl Vartian, MD to the additional role of CMIO. He will continue as chief medical officer of Bayshore Medical Center (TX).

Alan Huffman (Healthcare Management Systems) joins Shareable Ink as VP of engineering.

Announcements and Implementations

2-19-2013 6-54-40 PM

Benjamin Russell Hospital for Children (AL) goes live on the Versus Advantages Asset Tracking solution, which includes two-way HL7 integration to Four Rivers Total Maintenance System.

2-19-2013 9-01-11 PM

Data analytics and natural language processing vendor Health Fidelity is awarded a National Science Foundation grant to develop technology to identify patient cohorts using EHR data. 

Government and Politics

2-19-2013 6-56-21 PM

HHS names Marshfield Clinic Research Foundation the winner of its Million Hearts Risk Check Challenge for its Heart Health Mobile app and awards the Foundation $100,000 for maintenance and updates.

2-19-2013 9-40-49 PM

CDC releases Solve the Outbreak, a free iPad game.


2-19-2013 7-50-22 PM

Palomar Health will announce this week that it’s the first customer of a new wireless vital signs monitor for tablets and smartphones. The phone-sized, wrist-attached ViSi Mobile by Sotera Wireless will send continuous information on heart rate, blood pressure, and oxygen levels directly to the electronic medical record, allowing non-invasive monitoring from any hospital location.

2-19-2013 9-18-40 PM

Bayada Home Health Care issues 4,000 Samsung Galaxy Tab tablets to its professionals following a 20-person pilot project. They’re using SwiftKey Healthcare ($3.99), which speeds up documentation with an on-screen keyboard, terminology dictionary, and auto-fill capability. More than two-thirds of Bayada’s nurses who use SwiftKey said they would rather document on the tablet instead of on the laptop or on paper. It doesn’t work on iOS devices, though, since Apple doesn’t permit third-party keyboards.


HIMSS will lease 25,000 square feet in Cleveland’s Global Center for Health Innovation (just renamed from Medical Mart at the request of its tenants) to be used for exhibition, education, and demonstration as well as the HIMSS Innovation Center, presumably replacing its planned presence at the defunct Nashville Medical Trade Center project.

2-19-2013 7-58-47 PM

I think I remember a reader’s earlier question about Epic’s Meaningful Use Stage 2 certification status (it involved a claim that they wouldn’t be ready, as I recall). Both EpicCare Inpatient and Ambulatory are now listed on CCHIT’s site as being certified for the 2014 criteria.

2-19-2013 10-10-14 PM

A bomb scare-triggered lockdown this week at Natividad Medical Center (CA) proves the value of its electronic medical record in an emergency. According to the hospital assistant administrator, “We have an electronic medical record, so we are able to see where the patients are and what kind of service they need.”

A Black Book Rankings provider poll finds that up to 17 percent of physician practices may be planning to change EHRs in the next year, which it blames on vendors who are too busy selling and implementing their products to address unmet client needs. Of those practices contemplating a change, more than half said they would prefer a hosted solution. Specialists expressed strong dissatisfaction with their current systems, with more than 70 percent of ENT, immunology, orthopedics, gastroenterology, ophthalmology, urology, and nephrology practices saying their current EHR doesn’t meet their needs.

A trauma center in India implements a new system that eliminates readability issues with physician documentation and reduces the time required to document 30,000 accident cases per year. The self-developed, template-based new system is solely for “medico-legal cases,” i.e. it’s not for patient care, but rather to document cases that may eventually initiate a lawsuit.

Sponsor Updates

  • SCI Solutions adds 93 hospitals in 2012, achieves sequential sales growth of 37 percent, and maintains an attrition rate below two percent.
  • Ping Identity showcases its next-generation cloud and mobile identity management solution during next week’s RSA conference in San Francisco.
  • Greenway’s PrimeSUITE (V17.0) receives 2014 ONC HIT certification as a complete EHR. The company will also integrate the Physicians Interactive eCoupon voucher and coupon distribution system into  the system.
  • Covisint releases its Direct solution that provides secure, scalable point-to-point email-like messaging. 
  • ICA selects Health Language from Wolters Kluwer Health to support its HIE platform.
  • MedAptus VP of Client Services Rick Little shares details of MD Anderson Cancer Center’s use of MedAptus for charge capture.
  • NIH experts validate PeriGen’s fetal heart rate interpretation, which was presented this week at the Society of Maternal Fetal Medicine in San Francisco.
  • Aspen Advisors becomes a Premier CHIME Foundation member.
  • iSirona will be featured in the Interoperability Showcase at the HIMSS conference after passing the interoperability requirements at IHE North America Connectathon.
  • Beacon Partners will offer a session entitled “Habits of Highly Meaningful Users” at the HIMSS conference on March 6.
  • Healthpac will embed PatientPay’s online bill management services into its practice management system.
  • ICA and Futurix Health partner to offer payers, ACOs, and providers enhanced data analytics and benchmarking tools coupled with ICA’s interoperability and informatics platform.
  • DynaMed and Isabel Healthcare partner to allow mutual customers linkage from Isabel’s differential diagnosis tool to DynaMed’s evidence-based clinical information resources.
  • An Iatric Systems video describes the company’s vision for comprehensive healthcare IT integration.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 19, 2013 News 16 Comments

HIStalk Interviews Adem Arslani, Director of IS/Clinical Informatics, Advocate Good Shepherd Hospital

February 15, 2013 Interviews 4 Comments

Adem Arslani is director of information systems and clinical informatics at Advocate Good Shepherd Hospital of Oak Brook, IL.

2-15-2013 3-51-14 PM

Tell me about yourself and the hospital.

I’m the director of information systems and clinical informatics at Advocate Good Shepherd Hospital. I recently transitioned here from another Advocate hospital. For four and half years, I served at Advocate Illinois Masonic Hospital in Chicago as a director of IS and informatics.

Advocate Good Shepherd is a community based-hospital. It’s smaller, licensed for about 169 beds,. The real challenge is that 80 percent of our physicians are private physicians, whereas Advocate Illinois Masonic Medical Center was an academic environment and actually a little easier to work with the EMRs and adoption.


Not many people in IT leadership roles have nurse credentials as well as being a veteran. How has your background made you more effective?

Understanding the clinician stakeholders and having that experience of working out on floors and understanding first hand has had a profound impact on my ability to do the work.

In the military, I served under the Signal Corps. That’s where I was introduced to mobile subscriber equipment and worked with technology. Our mission was to deploy anywhere and essentially set up communications within 24 hours in a total mobile environment. That was just an incredible experience.

Back in my days as a nursing student in University of Michigan, I was in the National Guard Signal Corps and ROTC. I was at the right place at the right time. At University of Michigan, we had a ubiquitous interactive TV system that was developed by a professor of engineering and the School of Nursing. They couldn’t get the equipment running. One of my instructors knew I had a military background. They invested some money and time and in six months they couldn’t operationalize this videoconferencing system.

I took a look at it and then had it up and running in a couple of days. The professor of engineering wanted to meet with me. She offered me a job over at the School of Computer Engineering, where I became a teaching assistant for a graduate-level topic course, Visual Communications. My work at the University of Michigan was, “How can we leverage technology to advance the practice of medicine?” That’s when I really became interested and intrigued in the role of informatics.

In a project that I implemented — and this was back in 1997 — I worked to design alternative nursing therapy for an 11-year-old bone marrow transplant patient. She was very sad, very emotional and on kind of a roller coaster ride. Having a nursing experience and empathizing with that patient and having some technology experience, the alternative therapy that I elected was PC-based videoconferencing over the Internet to help her deal with the coping and isolation. CU-SeeMe was one of the first videoconferencing applications. it was developed at Cornell University from a physician that wanted to share images. This was a free application. I contacted the school, they had it. They were an Apple environment, the University of Michigan was a PC environment, but that was the beauty of this application — it didn’t matter what platform you were on.

We established Internet videoconferencing out of a patient room. Bone marrow transplant patients are high risk of infection and she expressed that she missed her friends. She was isolated for six months and it was just sad. When we did this, her school friends in support of her, shaved their heads. They mailed her a T-shirt that she wore. They were able to see this. She was interacting via a modem connection and the video was very effective. That’s what gave me the recognition into the world of informatics. The American Journal of Nursing found out about the project. It was published through Sigma Beta Tau in quite a number of countries and I presented it at an American Journal of Nursing conference. From there, I landed my first informatics position at Mercy Health System in Laredo, Texas.

The military does an excellent job in leadership development and they have standardized methodologies around risk management, problem solving, and the Military Decision Making Process, MDMP. These processes and methodologies are second nature and are used with every problem or challenge leaders face. I have found that this approach has served me well when implementing IT and informatics solutions or leading teams. These methodologies and skill sets are atypical in information technology structures.

Nursing curriculum stresses utilizing critical thinking skills and problem solving. In addition, we understand how to operationalize technology, and often IT is removed from the day-to-day operations of a nursing unit, for example, failing to understand the kinds of impact certain decisions can have.


You’ve worked for several years with EMR speech recognition. What experience do you have from the work? How do you see speech recognition involving clinicians changing?

One of the imperatives — especially with the government mandates with Meaningful Use and HITECH – is that everybody is on the march to improve the EMR adaption for clinicians. That was the whole emphasis of why speech really intrigued me. When you take a look at the consumer market out there, it’s being introduced in the TVs we buy today. With my children, they’re experiencing gesture technology and speech with Wii consoles and with Microsoft XBox 360. This is the generation that’s going to expect this technology in the future. They’re already familiar with it. 

When you take a look at the healthcare setting, we’re always behind in the implementation and adoption of a lot of technologies that could make us more efficient and improve the workflow, patient safety, and all of those good outcomes that we’re striving for. When I came to Masonic, we were doing pretty good with physician order entry, but we weren’t doing so well with adoption of the structured physician documentation system from Cerner’s PowerNote, for example. We were just starting down that path.

The complaint from physicians were that there are a lot of clicks. You have to navigate a lot, and it just doesn’t lend itself really well to physician documentation of how they like to write physician notes. We embarked on a pilot, just for a proof of concept, with Nuance to see how physicians reacted to it. We targeted seven hospitalists and they went very well. Our chief of surgery and some other folks that had never utilized the EMR found out that we were piloting Dragon. Right away, the message to myself and CEO and finance was, “I don’t use the EMR, but you guys are piloting Dragon and I would love to use Dragon. I will try to use the EMR if I have access to Dragon.” 

That was very powerful and sent a very loud and clear message to our leadership. I got great support to target the Department of Surgery. We executed a license for that department. A short time after trialing this, it became clear in my mind that the only way you can really make an impact is through a site license. We wanted to give everybody access to this technology. The haves and have-nots limited our ability to leverage the full capabilities of Dragon. I have plenty of data to prove my point. When we have a site license, anybody can use Dragon. That gives a lot more flexibility from how we deploy a technology and how we can support it.

Oftentimes these products get implemented 50 licenses at a time. Who’s going to get that license? From a training perspective, if you have all these different work flows as part of 50, you’re really spending the same amount of time and resources as you would have implementing a site license. From my perspective, I did not want to go down that road — it was either a site license or we’re not going to do it.

We were paying about $45,000 a month in dictation and transcription costs, which was outsourced. We had about 6.5 FTEs internally that managed some of the dictation and transcription as well. Within 12-18 months as we implemented by service, we were able to reduce that cost to $5,000 to $8,000 per month. It was going so well that the organization eventually mandated the EMR. At Illinois Masonic, we had 100 percent EMR adoption by our physicians. We didn’t have physicians walk away. They didn’t leave. The strategy was we wanted to give our physicians options of how they document and make it as efficient as possible. 

As part of our license, we had 800 PowerMics. The PowerMic is very key if you want really good accuracy. In addition, we had Dragon installed just about everywhere in hospital. It was very conducive to the work flow. You didn’t have to compete for a PC with Dragon on it. For those reasons, it was adopted very well. Not everybody used Dragon and it was not our intent to force everybody to use Dragon. In an academic environment, we had a lot of residents who were fine with typing. The attendings absorb most of the dictation and transcription. That’s what we were really targeting. We wanted to identify who are high utilizers of dictation and transcription were.

We had about two services we went live with every month. We analyzed our work flow, we built templates, we tested those templates and commands. At our fifth week, we went live with that service. That’s how we were able to make an incredible impact on physician documentation and adoption.

I have never seen a physician get so excited about a technology. You don’t see physicians get excited about an EMR or physician documentation, but they did get excited about Dragon and the ability to have access to that. Some of the true benefits of speech is that it allows you to standardize all of the documentation through template creation right within Dragon that you can easily call up. On the EMR side of things, when you take a look at the physician documentation systems, there’s a pretty cumbersome change control process to make any changes to that physician documentation. Then you have reach some kind of consensus throughout the organization, and especially with a large healthcare system like Advocate, that takes a very long time to see any of those changes. That’s where you get a lot of frustration from physicians. 

With Dragon, it takes it out of the mix. We can create templates specifically to how they work at a service level, then you can drill down to that individual level. You can call up your H&P or any document type you wish and then dictate and then integrate that right into the EMR.

What’s interesting with the other healthcare organizations here within Advocate that have had that approach with buying bundles of licenses, over time, they had wound up spending more money than what I’ve invested in a site license. They did not realize the same impact that I have in such a short period of time. Within 12-18 months, to have that kind of impact and to get all of the physicians to be able to adopt the EMR is pretty incredible.

Dragon is not a competitor of the EMR. It’s another input device to make them much more efficient. When you take a look at just the keyboard and mouse, that itself is a barrier to the adoption of the EMR. When you watch a physician get in front of a computer with a mouse and keyboard, you can see that it hampers their work flow. It takes a long time for them just to get in the system and to navigate through the application. All these things are barriers.


Looking back at your responsibility for both IT and informatics, when you look at all of the opportunities for technology to improve patient outcomes, which ones do you see as the most promising?

I am definitely excited about speech and gesture technology. Anything you can do remove these barriers for adoption, that’s the key. My intent here is to integrate speech and gesture technology to at least minimize or eliminate the use of the keyboard and mouse.

One product that has captured my interest is a product from Leap Motion. I’ve already pre-ordered their device, which is slated to come out here pretty soon. The whole idea is to use a combination of single sign-on to tap in and  tap out, which we’re getting implemented here for the physician. Once they log into the system, they use gesture technology to navigate to wherever they have to navigate. When they navigate to the physician documentation piece, they turn over to speech and dictate directly into the EMR. I’m most interested in specialty areas that are most challenging anywhere you go, in surgery and with anesthesiology. A sterile environment doesn’t lend itself very well to the work flow.

We are one of the first healthcare sites to pilot Dragon in the cloud, Dragon 360 Direct, Nuance’s new offering. We are excited about this, as it will give us the ability to provide speech recognition to physicians anywhere, to be used with any EMR. In large integrated healthcare organizations, it is not uncommon to find more than one EMR that is being utilized.  For example, at Advocate, we have Cerner on the inpatient side, and depending what physician group you are a part of, they might be using Allscripts or eClinicalWorks.  An independent physician may use even another EMR. 

The challenge is that the different physician groups and the hospital are on different physical computer networks. The traditional Dragon implementation does not lend itself well to this type of environment. The real value proposition Dragon 360 Direct is that it allows the physician to use a common tool across a variety of EMRs, significantly enhancing and accelerating adoption. For example, a physician can easily access the same history and physical template from the cloud and use it with whatever EMR they happen to be using at that time. 

I am looking forward to utilizing gesture and speech recognition and leveraging Nuance’s Speech Anywhere SDK to allow the physician to interact with the EMR via voice. For example, with this technology, the physician could say, “Show me my patient list” and the EMR will respond and display the patient list without the physician having to use the mouse or  keyboard. 

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February 15, 2013 Interviews 4 Comments

HIStalk Guide to HIMSS13

February 12, 2013 News 1 Comment

Download a printable PDF of the guide here.

Accent on Integration® (AOI®)

2-13-2013 6-29-06 PM

Booth: Interoperability Showcase, Use Case #8

Contact: Marc C. Andiel, Co-founder, President and CEO
972.422.8609, 214.417.3618

Accent on Integration® (AOI®) enables data sharing by interconnecting disparate technology systems and patient care devices for hospitals and healthcare systems of all sizes to improve patient care by enhancing clinical workflows, eliminating error-prone processes and removing data silos. AOI’s Accelero Connect® integration platform is vendor, manufacturer and modality neutral and used to openly communicate clinical data between a multitude of systems and devices.

AOI was selected to participate in the HIMSS Interoperability Showcase and demonstrate live how Accelero Connect can integrate vital signs monitors, smart infusion pumps and telemetry beds with an HIS. At the show, AOI can be found in the demo area for Use Case No.8, which will illustrate the role integration plays as a patient moves through a hospital from the ED to ICU and then discharge.

AOI’s team of seasoned professionals is dedicated to uniting people, process and technology, and they look forward to meeting with you at HIMSS to discuss your integration goals.

Acuo Technologies

2-13-2013 6-30-48 PM

Booth 2859

Contact: Mike Dolan, Vice President of Sales

Acuo Technologies® is the world leader in clinical content management and data migration technology. Our Universal Clinical Platform (UCP) is an enterprise solution built on a next-generation vendor neutral archive (VNA). UCP helps healthcare organizations achieve full interoperability across multiple disparate systems by consolidating long-term data management. UCP unlocks clinical content held captive in departmental systems, providing extreme data liquidity that eliminates migration headaches and accelerates patient data to the point of need. With VNA implementation experience that spans all major PACS vendors and storage providers, Acuo is focused on making all components of a healthcare ecosystem work better together.

In January 2013, Acuo became part of Perceptive Software from Lexmark. The combination of Perceptive’s content management capabilities and Acuo’s VNA platform provides the ability to capture, manage and access all unstructured content to clinicians exactly where and when they need it. The combined offerings provide capabilities to quickly search and extract relevant information from this captured content, and deliver it in the context of the clinical applications. It allows Acuo and Perceptive to bring “high definition” to the EMR and is unique in the healthcare space.

Acuo brings clinical content into the context of the patient record in the EMR, just as Perceptive Software brings unstructured content into the context of the EMR or other enterprise application. Together Perceptive Software’s rich process and content solutions, combined with Acuo’s Universal Clinical Platform, gives users an enterprise-wide view of all patient medical information from within the EMR system. This gives physicians immediate and convenient access to all patient information—from x-rays, ultrasounds, CT scans and more, regardless of the department in which it was conducted or the proprietary technology used to create and store it.


2-13-2013 6-35-16 PM

Booth 1023

Contact: Lindsey Eaton, Senior Inside Sales Representative

Hundreds of hospitals worldwide use Access solutions to integrate e-forms, electronic patient signatures and clinical data into EHRs without paper or user effort. See Access solutions in action at HIMSS Booth 1023. Oh, and we’ll have free Starbucks coffee, so that’s a win, win for you and your caffeine habit. Watch our customers’ video testimonials here: http://www.youtube.com/accesseforms. And check out our website to learn how we can help your hospital improve patient care and safety while saving you time, money and paper: www.accessefm.com.

Advisory Board Company

2-15-2013 10-30-24 AM

Booth 4669

Contact: Meghan Fassl, Manager

The Advisory Board Company is a global research, technology, and consulting firm partnering with 150,000 leaders in 3,700+ organizations across health care. Stop by booth #4669 to meet our team of IT experts, schedule a one on one session with analyst on your topic of choice, pick up our newly released research, attend an education session, and learn more about our Health Care IT Suite memberships.


2-15-2013 10-31-46 AM

Booth 3441

Contact: Ariana Nikitas, Director of External Relations

The changes underway in healthcare require provider organizations to be Open. Open to change. Open to collaboration. Open to innovation. And Open to the information and insights that lead to improved outcomes. Allscripts Open architecture connects both clinical and financial data across every setting – whether you’re interested in care coordination, revenue cycle, performance management or mobility improvements. This openness brings us closer to our vision of a Connected Community of Health. Join us in booth #3441 to learn more how being Open is driving amazing outcomes across the healthcare industry.


2-15-2013 10-37-43 AM

Booth 1721

Contact: Kimberly Kuzawa, Executive Assistant

AirStrip is guided by a bold vision: harness the power of mobile communications to change the way healthcare is practiced. The AirStrip™ ONE™ mobility solution can improve the quality and timeliness of care, can increase patient and clinician satisfaction, can enhance financial performance, and reduce risk. Headquartered in San Antonio, Texas, AirStrip is empowering the nation’s leading health systems to compete and succeed in today’s rapidly changing environment.

Sign up for a demo or meeting with us at HIMSS – visit www.airstriptech.com for more information. Also make sure to stop by the AirStrip booth and enter our drawing to win a free iPad.

Aprima Medical Software

2-15-2013 10-38-33 AM

Booth 6323

Contact: salesinfo@aprima.com

Aprima Offers a Lifeline to Customers of Allscripts MyWay ™, including Community settings. If your organization is currently using Allscripts MyWay ™ for individual practices, or across an entire Community, you’ll want to stop by Aprima Booth 6323 at HIMSS and learn about the Aprima Rescue Program for customers of Allscripts MyWay™. With this program, you’ll be able to take advantage of free Aprima licenses – up to an $8,500 savings per provider! Plus, Aprima can easily handle your interfaces and interoperability needs. The Allscripts MyWay™ product was originally based on source code that Allscripts licensed from Aprima in 2008, so Aprima EHR and PM have the same look and feel with nearly 1,000 enhancements since 2008. When you upgrade to Aprima, you’ll enjoy a minimal learning curve and minimal to no downtime. For more information, please visit www.aprima.com/rescue or email salesinfo@aprima.com.

Aspen Advisors

2-15-2013 10-39-50 AM

To schedule a meeting:

Contact: Daniel Herman, Founder and Managing Principal

We know that technology is a means to an end and have a razor-sharp focus on helping you make progress toward the IHI’s Triple Aim of better health, better healthcare, and lower per capita costs. From strategy to execution to optimization, we can help you:

  • Develop your technology roadmap to support the shift from volume-based to value-based care
  • Evaluate EMR vendors and plan for implementation
  • Streamline governance and decision making
  • Plan for mergers, acquisitions and other outreach strategies
  • Implement clinical systems, drive adoption and achieve Meaningful Use
  • Complete ICD-10 implementation and audit compliance
  • Make real progress on teleHealth, eHealth and mHealth initiatives
  • Implement infrastructure changes to your technology roadmap
  • Leverage information and big data to create a data-driven culture
  • Realize value from EHR and other systems investments
  • Lead change and support performance improvement initiatives
  • Optimize IT service delivery
  • Plan for long-range IT workforce needs

Visit www.aspenadvisors.net to learn more.


2-16-2013 7-06-46 AM

Booth 3727

Contact: Deborah Sunday, Marketing Director

Join the AT&T ForHealth team in Booth #3727 at HIMSS13 in New Orleans, March 3 -7. AT&T ForHealth is committed to serving the technology needs across the continuum of care – from hospitals to physicians to patients. Our suite of innovative wireless, cloud-based and networking services and applications empower clinicians by placing vital patient health information at their fingertips. Medical images are stored and shared through the cloud, across multiple care settings, highly-secure and on demand. With telehealth, patients get greater access to specialty care and physicians and specialists reach more patients. And with mobile health solutions, patients become more engaged in their own care.


2-15-2013 10-41-37 AM

Booth 4011

Contact: Jon Cooper, VP of Strategic Initiatives, Co-Founder

For clinicians, technology can be a real pain in the distal orifice of the alimentary canal.And the more information clinicians need at the point of care, the worse the pain is going to get. Stop by booth #4011 and Suite #202 to see how this pain can be treated.

We know a thing or two about giving caregivers the mobility they need. It’s all about context! Who you are, where you are, and what you need. Aventura’s context- and location-aware intelligence improves the workflow of doctors and nurses by delivering the right information instantly based on clinician location and credentials.

Aventura improves clinician satisfaction, increases EMR use at the point of care, and allows focus on the quality of care. We make your EMR live up to the promises in the owner’s manual.


2-16-2013 7-08-37 AM

Booth 6918

Contact: Carlene Anteau VP, Product Marketing
858.345.5000 x742

Awarepoint optimizes healthcare workflow by offering the industry’s only cloud-based, RTLS solution including software, technology, and managed services. Awarepoint’s experience, reliability and proven solutions drive positive clinical and financial outcomes. Organizations leverage current IT investments to improve communication, enhance coordination, streamline workflow, improve staff efficiency, optimize patient throughput and increase patient and staff satisfaction. Attendees should visit Awarepoint’s booth to learn how RTLS can improve patient flow in a variety of ways ranging from simple automation, such as documenting activities and time stamps based on caregiver, patient and equipment location, to complex milestone management that relates the interactions between caregivers, patients and equipment, to care ordered in the electronic medical record (EMR). The ability to interpret activities and anticipate roadblocks in the patient’s care plan supports proactive communication to drive action.

New product alert: Awarepoint will be demonstrating a new "Bed and Bay Sensor" that enables precise tracking of mobile equipment and patient and caregiver interactions in locations with tight-bed spacing, such as the emergency department (ED) and pre- and post-anesthesia care.

Beacon Partners

2-15-2013 10-42-44 AM

Booth 4729

Contact: Jeannette Pforr, Marketing Associate

Beacon Partners is one of the largest healthcare management consulting firms in North America. We focus on helping organizations enhance operational performance to deliver the highest level of patient care. For more than two decades, healthcare leaders have chosen Beacon Partners to optimize clinical productivity and financial performance, ultimately leading to improved quality, safety and patient outcomes. Our team of industry executives, physicians, nurses, administrators, allied healthcare professionals and analysts brings a unique, multi-disciplinary approach to the challenges you face. We are healthcare professionals just like you. That’s the Beacon Partners difference. Be sure to stop by our booth to find out how Beacon Partners can help your organization.

BESLER Consulting

2-15-2013 10-45-28 AM

To schedule a meeting:

Contact: Jim Hoffman, Chief Operating Officer

For over 25 years, BESLER has helped hospitals recover otherwise lost revenue, increase reimbursement, ensure compliance, improve efficiency and reduce costs. BESLER’s deep domain experience in revenue cycle, reimbursement, compliance and unmatched software solutions has resulted in more than one billion dollars in additional revenue for our clients. If you’d like to discuss our products or partnership opportunities at HIMMS, please contact Jim Hoffman at 732-233-5008 or jhoffman@besler.com.

Billian’s HealthDATA / Porter Research

2-15-2013 10-47-10 AM

Booth 2317

Contact: Jennifer Dennard, Social Marketing Director

Billian’s HealthDATA and Porter Research offer a broad spectrum of market intelligence solutions at HIMSS13:

  • Provider Solutions
  • ID referral partner opportunities
  • Compare peer performance
  • Review patient market share
  • Vendor Solutions
  • Broadest lead & email coverage
  • Integrated health market coverage
  • In-depth data in flexible formats

Need help with your go-to-market strategy? Let actionable feedback from target C-suite buyers guide you with custom market research programs from Porter Research. Schedule your show-floor demo or consultation and get a Starbucks gift card at the booth: http://ow.ly/hjHqw,

Bottomline Technologies

2-15-2013 10-48-10 AM

Booth 2619, Hall D

Contact: Michael Kortan VP, Healthcare

Bottomline’s intuitive, data-driven solutions for patient access and financial process automation are used by 900+ U.S. hospitals. Customers apply our products for patient registration, mobile data and e-signature capture, and cash management to deliver positive patient experiences, improve data and operational efficiencies, and enhance organizational health. Stop by HALL D Booth 2619 for your free Data DNA test and enter to win one of our daily prizes.

CAP Professional Services
2-21-2013 8-25-42 AM 

To schedule a meeting:

Contact: Bruce R. Cattie, Senior Managing Director

CAP Professional Services provides best practice health IT strategies, clinical informatics, and terminology services for clients striving to achieve semantic interoperability and high-quality, robust electronic medical records (EMR).


2-15-2013 10-49-15 AM

Booth 4929 and across from registration in Lobby D

Contact: Gino Johnson, VP, Business Development & Consulting, HIMSS Analytics; Founder, CapSite

CapSite, now part of HIMSS Analytics, provides detailed health IT data via the CapSite Database, as well as strategic and tactical consulting services. Visit the HIMSS Analytics – CapSite booths in Lobby D and on the exhibit floor (#4929) for a CapSite Database demo to see how our pricing, packaging and positioning information can help with your capital planning and procurement processes or competitor analysis.

Capsule Tech, Inc.

2-15-2013 10-50-41 AM

Booths 3711, 3185, and 8711

Contact: Brianna Roy, Marketing and Events Coordinator

Capsule is the leading global provider of medical device connectivity solutions for hospitals and healthcare organizations. Capsule enables hospitals using electronic medical records and other information systems to reduce costs, increase efficiency and improve patient care through the direct capture and delivery of patient vitals at the point-of-care. Capsule’s solutions are flexible and scalable, offering a variety of deployment options to meet the needs of any healthcare delivery organization. Founded in 1997, the Company has established strong partnerships with leading medical device manufacturers and installed enterprise-wide solutions in over 1200 hospitals in 36 countries.

For more information, visit www.capsuletech.com or call +1 978-482-2337 (US), or +33 1 5334 1400 (France). Over 1,100 hospitals have chosen Capsule for device integration because our solutions are:

  • RELIED ON by nurses
  • Capsule’s solution was designed with nurses, for nurses to fit current workflows and eliminate charting duplication
  • WANTED by I.T. teams
  • Capsule works with existing devices, systems and infrastructures
  • NEEDED by patients – Capsule reduces nurse charting time allowing for greater focus on direct patient care.


2-15-2013 10-51-48 AM

Booth 1323

Contact: Debbie Wolti

Formed by GE Healthcare and Microsoft Corp. in June 2012, Caradigm is a joint venture focused on enabling health systems and payers to drive continuous improvements in care. Caradigm software helps healthcare professionals across care settings to use data to gain critical insights, collaborate with each other and with patients, and to develop and implement innovative care solutions to address some of healthcare’s biggest challenges.

Come by booth #1323 to see:

  • EXCITING DEMOS – Check out new Caradigm and partner offerings.
  • ENLIGHTENING CUSTOMER PRESENTATIONS – Come hear theater presentations about industry trends and best practices from your peers.
  • INFORMATIVE CARADIGM PRESENTATIONS – Learn about Caradigm’s vision, new products we’re delivering and plans for the future.
  • CARADIGM PERSONNEL – Stop by the booth to chat with our team, get your questions answered and learn more about new Caradigm.

CareTech Solutions

2-15-2013 10-52-53 AM

Booth 1911

Contact: Colleen Hanley, Vice President, Marketing

CareTech Solutions is a healthcare IT services company providing 24x7x365 IT support for more than 200 hospitals/health systems in the U.S.

HIMSS13 attendees should visit CareTech’s booth (1911) to experience, first-hand, the company’s Clinical Help Desk and how it resolves clinical IT issues fast – getting doctors and nurses back to what matters most, providing quality patient care. From iPad video stations, attendees can watch and listen to CareTech analysts resolving EMR application issues in a matter of seconds, not minutes.

Certify Data Systems

2-15-2013 10-57-55 AM

Booth 717

Contact: David Caldwell, Chief Marketing and Sales

Certify Data Systems, Inc., is a pioneer in health information exchange (HIE) technology. The company’s HealthLogix™ Enterprise HIE platform has been adopted by the nation’s leading hospitals, physicians and laboratories. Certify’s HIE platform provides bi-directional community-wide semantic interoperability between disparate Electronic Health Record (EHR) systems, enabling all healthcare providers to exchange essential health information in real-time. In addition to processing electronic orders and results, the HealthLogix HIE platform delivers Continuity of Care Documents and Clinical Document Architecture seamlessly across a healthcare ecosystem. Certify’s industry leading “network approach” is easy to deploy, scale, manage and support.

Visit us at HIMSS13 in booth 717. Certify is partnering with the local New Orleans YMCA chapter to support their Strong Communities Campaign. Stop by our booth to learn how you can help promote their goal of living a healthier lifestyle. For more information, please visit http://www.certifydatasystems.com. Follow us on Twitter at @CertifyData.

ChartWise Medical Systems, Inc.

2-15-2013 11-00-16 AM

Booth 1961

Contact: Michael Backus, Director of Sales

Visit us at HIMSS to see the first and best computer-assisted clinical documentation improvement application on the market.

ChartWise:CDI brings clinical documentation intelligence to your documentation improvement program. A comprehensive web-based software solution, it utilizes innovative built-in expertise to streamline the documentation improvement process by translating clinical terms, labs, and medications into the diagnostic terms needed for coding.

Featuring electronic queries, a flexible workflow, workflow management, help screens and videos, and reference materials from Coding Clinics and DRG Desk Reference, ChartWise:CDI has all the tools a clinical documentation specialist requires. Role-based functionality, robust on-demand multi-level reporting (from the hospital system down to the nursing unit), and optional Advanced Reporting utilizing business intelligence provide the tools an administrator requires. HL7 interfacing, rigorous data security, and no software to install help ease the burden on the IT department.

ChartWise:CDI changes the world of clinical documentation improvement like no other product or service on the market today.

CIC Advisory

2-15-2013 11-01-14 AM

To schedule a meeting:

Contacts: Cynthia Davis, Marcy Stoots, or Robert Johns

CIC Advisory helps hospitals use technology to provide more effective, efficient and safer patient care. Founders Cynthia Davis and Marcy Stoots are former critical care nurses with decades of experience leading fast-track clinical EHR projects. Our methodologies result in high rates of physician and clinician satisfaction and adoption, coordinated patient care processes and improved clinical outcomes.

Call us at 1.727.772.3340 or email cynthiadavis@cicadvisory.com for your invitation to the CIC Advisory hospitality suite at HIMSS13.


2-15-2013 11-08-21 AM

To schedule a meeting:

Contact: Nathan Skorick, Business Development
Robert Miller, VP Sales and Marketing

Find out how to turn data into information…

Clinithink was founded in 2009 by two clinicians with 20 years of combined healthcare IT and EHR experience who understood what was possible if you could unlock the unstructured clinical data within an patient records and return it as structured, usable clinical information. The result of their pioneering work is CLiX, Clinithink’s Clinical Natural Language Processing (CNLP) solution.

CLiX intelligently unlocks unstructured data, while preserving its original meaning, to help healthcare organizations access the information they need to improve financial management, improve quality measures and enhance clinical and operational processes.

Cornerstone Advisors Group LLC

2-15-2013 11-24-11 AM

To schedule a meeting:

Contact: Mary Berchtold, Vice President

Cornerstone will have experienced senior level representatives from the EPIC, MEDITECH and Advisory/Strategies consulting service lines at HIMSS. They will be available to meet and discuss services during the conference. Meeting times may be scheduled by contacting Mary Berchtold (mberchtold@cornerstone-advisors.com).


2-15-2013 11-26-09 AM

To schedule a meeting:

Ann Marie Brown, Executive Vice President of Marketing

Craneware will not be exhibiting at HIMSS but will have several senior executives available to discuss the company, our products, and the role we play in helping hospitals achieve revenue integrity though data normalization.

Craneware is the leader in automated revenue integrity solutions that improve financial performance for healthcare organizations. Craneware’s market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge, code and retain earned revenue for patient care services and supplies. This optimizes reimbursement, increases operational efficiency and minimizes compliance risk. By partnering with Craneware, clients achieve the visibility required to identify, address and prevent revenue leakage.

Founded in 1999, Craneware’s mission is to stop the loss of legitimate revenue owed to healthcare organizations by establishing a culture of revenue integrity within these organizations. Our vision is to be the partner that can be relied on to improve and sustain our customers’ strong financial performance.

Over our history we have come a long way towards achieving this. Today, Craneware has a total of nine core products, spanning four product families: Revenue Cycle, Access Management & Strategic Pricing, Supply Management and Audit & Revenue Recovery. One in four registered U.S. hospitals has chosen Craneware products to help them optimize reimbursement, improve operational efficiency, and minimize compliance risk. To support this growing client base and the company’s future growth prospects, Craneware now employs more than 200 professionals across the US and UK.

CSI Healthcare IT

2-15-2013 11-31-40 AM

To schedule a meeting:

Kate Mays, Vice President of Sales

CSI Healthcare IT will be hosting a cocktail reception and dinner at Broussards on Tuesday night March 5 starting at 6:00 pm. Please contact Kate Mays to join.

CSI Healthcare IT is committed to providing the highest standard of consultants and consulting services in the Industry. Our track record speaks for itself. We have a long record of supporting the Project Management, Training, Build, Report Writing, Go Live Support and Interface functions of Health systems nationwide. Today, CSI Healthcare IT has more than 500 permanent and contract staff of experienced, knowledge-based professionals. CSI has been recognized by Inc. Magazine and Staffing Industry Analysts as one of fastest growing privately held companies in the nation. Being privately held enables creativity and flexibility to meet the specific consulting needs of our clients. CSI has the ability to enact quick adjustments to accommodate the ebb and flow of our clients’ staffing and project needs.

Join us for live music and networking Tuesday night at Broussards.

CTG Health Solutions

2-15-2013 11-33-48 AM

Booth 3663

Contact: Amanda LeBlanc, Managing Director, Marketing & Communications

Computer Task Group, Inc. (NASDAQ: CTGX) is an international IT solutions and services company with over 3,800 employees in North America and Western Europe. Its healthcare division, CTG Health Solutions (CTG), is a leading IT consulting firm dedicated solely to helping provider and payer clients achieve strategic, clinical, financial, and operational objectives by more effectively leveraging IT.

CTG’s comprehensive solution suite includes advisory, implementation, IT and strategic sourcing services— including planning and assessments, vendor selection, EMR implementation and optimization, clinical/business analytics, physician adoption, integration/technology solutions, revenue cycle strategies, legacy and production application management, support and upgrades, and solutions addressing regulatory requirements of ICD-10, meaningful use, and accountable care. CTG has provided technology and business solutions to more than 600 healthcare clients for over 25 years.

Visit CTG at HIMSS booth 3663 for conversations on “getting health IT right.”


2-15-2013 1-28-29 PM

Booth 5229

Contact: Kate Kolbrener, Director of Marketing

The dbMotion™ Solution is a proven, connected healthcare, SOA-based interoperability platform that enables healthcare organizations and health information exchanges (HIEs) to meaningfully integrate and leverage their information assets, driving improvements in the quality, safety and efficiency of patient care. dbMotion transforms care through the creation of a virtual patient record that integrates patient information to connect care providers and settings.This robust solution is field-proven, having been implemented in some of the world’s most demanding healthcare IT environments since 2001.

Our dbMotion™ Solution is helping clients:

  • Access HIE within the Physician Workflow
  • Connect the Ambulatory Environment
  • Link the Affiliate Community
  • Prepare for MU2 and Build an ACO
  • Harmonize Clinical Data for Analytics

Come see us at Booth 5229 for a demo! www.dbmotion.com

Dearborn Advisors, LLC

2-15-2013 1-32-08 PM

To schedule a meeting:

Contact: Mary Kiley, Revenue Development Coordinator

Dearborn Advisors would like to chat with you about what’s going on in your organization regarding physician adoption of technology. Although we have no booth, we’ll spring for Starbucks coffee and have hundreds of chocolate bars to give away. Email Mary Kiley (mkiley@dearbornadvisors.com) or call 773-255-0749.



2-15-2013 1-34-14 PM

Booth 1863

Contact: Samantha Gordon, National Life Sciences & Health Care Marketing Leader

By imagining the possible, we help you innovate and seize opportunities. Deloitte can help you in your efforts to define a vision for your organization in the constantly changing world of health care. Through the use of analytics, we can help you in your efforts to make decisions about the future. To do things differently – or make a new way forward.

While you are at HIMSS13, stop by our booth to interact with our analytics products, including Recombinant by Deloitte, the newest addition to our portfolio. Our solution specialists will be available to discuss your pressing issues: Accountable Care, Health Outcomes Management, ICD-10 implementation, Security & Privacy, Meaningful Use, Revenue Cycle, Mobile Health and more.

Visualize clarity through analytics and innovation. For more information visit us at www.deloitte.com/us/himss13.

Direct Consulting Associates

2-15-2013 1-36-26 PM

To schedule a meeting:

Contact: Frank Myeroff, Managing Partner

Direct Consulting Associates (DCA) provides a broad range of IT Consulting and Staffing solutions including staff augmentation, temp-to-perm, and permanent placement for healthcare IT initiatives. Whether you’re an IT professional searching for that perfect opportunity or a client company looking for the very best IT talent, we would like to meet you at HIMSS 2013!

Direct Recruiters, Inc.

2-15-2013 1-37-48 PM

To schedule a meeting:

Contact: Mike Silverstein, Director of Healthcare IT

Direct Recruiters specializes in recruiting, staffing, search, placement and consulting solutions for the Healthcare Information Technology (IT) Industry.


2-15-2013 2-17-36 PM

Booth 5948

Contact: Keri DeSalvo, Marketing Coordinator

Visit booth #5948 and help Divurgent raise $5,000 to donate to a local New Orleans Children’s Hospital. All we need is your signature!

Divurgent is not the typical healthcare IT consulting firm. As a nationally recognized company, we strive to be different, to think outside of the box for innovative healthcare solutions. Our goal is simple. To transform healthcare to our clients and the communities they serve. Focused on the business of hospitals, health systems and affiliated providers, Divurgent believes successful outcomes are derived from powerful partnerships. Recognizing the unique culture that every organization offers, we leverage the depth of our experienced consulting team to create customized solutions that best meet our client’s goals. Utilizing best practices and methodologies we help improve our client’s operational effectiveness, financial performance and quality of patient care.

Elsevier Clinical Decision Support

2-15-2013 2-18-49 PM

Booth 6129

Contact: Che Dildy, Sr. Manager, Product Marketing

By integrating insight and action, Elsevier Clinical Decision Support empowers meaningful care through our world-class healthcare information technology solutions, providing a patient-centered approach for organizations to achieve the triple aim.



2-15-2013 2-19-45 PM

Booth 5027

Contact: Brian C. Young, Director of Marketing

Emdeon provides interoperable information exchange uniting healthcare communities to help improve business and clinical outcomes. Come by booth 5027 to discover how Emdeon can help you achieve your business goals through Emdeon Universal Exchange, and also learn how you can win one of eight iPad minis that will be given out during the show.

Emdeon is the single largest clinical, financial and administrative health information network in the nation. In 2012, we processed nearly 7 billion health information exchanges. Our network moves information between physicians, hospitals, labs, pharmacies and payers through our interoperable connectivity to their software systems. This creates opportunities for access to big data, making it possible to apply intelligent analytics which help drive key programs like care collaboration, accountable care, medical home and pay for performance – all to help you achieve improved quality of care and lower costs with less capital expense.

Emdeon will have 4 in-booth speaking sessions this year, and two iPad minis will be given away at each session!

Session 1: Epic Orders Through Emdeon: Removing the Barriers to Clean Electronic Orders Monday March 4th, 3:00PM – 3:30PM Eric Reynolds, Vice President, Sales and Strategy, Emdeon
Session 2: The Future of Coding is NOW: Maximizing Coding Efficiency and Accuracy Using Big Data and Analytics Tuesday March 5th, 11:00AM – 11:30AM Manjula Iyer, Director of Product Management, Atigeo
Session 3: Breaking the Cycle: How Big Data and Real-Time Analytics Can Help You Intelligently Manage Readmissions Tuesday March 5th, 3:00PM – 3:30PM Gene Boerger, Vice President, Product Innovation, Emdeon
Session 4: Interoperability: The Key to ePrescribing Success Wednesday, March 6th, 11:00AM – 11:30AM Lathe Bigler, Sr. Director, Clinical Services, Emdeon



2-15-2013 2-21-06 PM

Booth 6413

Contact: James Foster, Client Data Operations Manager

Stop By e-MDs Booth Daily for a Chance to Win an iPad Mini!!!

Let e-MDs help you Master Healthcare Strategies. As a consistently top-ranked vendor, clients count on e-MDs to give them the edge they need in meeting tomorrow’s challenges. e-MDs is well-known for our award-winning integrated EHR/PM solutions and services for ambulatory healthcare providers.

We’re introducing exciting new products and initiatives at HIMSS®13 to help you make the right moves to meet the challenging healthcare landscape. Join us at HIMSS®13 where our executive management team will be available to share our vision with you. Learn more about the innovative technology and services we’re delivering that help clients achieve clinical excellence, attain interoperability, drive improvements in patient engagement, and deliver stronger quality measures that support value-based performance, PQRS and MU criteria.

We welcome existing clients, prospects, business partners and other healthcare leaders to visit with us and discuss our latest innovations.



2-15-2013 2-23-45 PM



To schedule a meeting:

Contact: Donna Flynn, Director of Healthcare Technology Solutions
888.519.3100 ext. 114

Some things in life truly are FREE! In this case, its receiving the BEST QUALIFIED EHR, PM, Billing and/or Voice Recognition recommendations for your practice, absolutely FREE. How? Use the Comparison Chart, Select Individual Consultant on EHRScope.com, or contact us today with any questions!


2-15-2013 2-28-20 PM

Booth 7429

Contact: Kevin Dougherty, Marketing and Events Manager
248.655.0548 ext.154

Enovate is an international manufacturer of mobile and wall mounted computer workstations for the healthcare environment. We provide multiple vehicles for medication delivery, computerized physician order entry, and the implementation for clinical documentation.

We understand that caregivers have enough to worry about. That’s why we work hard to build products that are worry-free—so that caregivers can focus on what really matters, the patient. With comfortable ergonomics, infection control and sustainable materials, Enovate’s products are setting a new standard in the Health Information Technology industry. Light weight, soft corners, and manufactured with antimicrobial materials — these are just a few of the many reasons hospitals choose Enovate products.

Enovate – advancing health information technology For more information, please contact Enovate at (877)258-8030 or visit www.enovateusa.com.


2-15-2013 2-37-34 PM

Booth 5213

Contact: Jessica St. John, Business Development Director

ESD is dedicated to assisting healthcare organizations successfully implement health information technology. Experienced, clinical professionals help make that happen thorough full-scale implementation services that assist organizations before, during and after the go-live process to ensure a successful transition to a new or upgraded software. We work with all major systems, such as Allscripts, Cerner, Epic, McKesson, Meditech, NextGen and Siemens.

Stop by and see how we can help make your system work for you!

Etransmedia Technology, Inc

2-16-2013 10-34-25 AM

To schedule a meeting:

Contact: Connie Smith, Sales and Marketing
518.283.5418 ext. 2262

Etransmedia provides comprehensive RCM platform service solutions, including an integration EHR/PM solution, patient identity tools, discrete clinical data repository, provider portal, community patient portal, analytics tools supporting financial, clinical, and quality of care reporting. Delivering RCM and Revenue Analytics services to health systems nationwide, serving 12,000+ providers and 40,000+ users.

FDB (First Databank)

2-15-2013 2-41-17 PM

Booth 4241

Contact: Denise Apcar, Brand Communications Manager

First Databank (FDB) provides drug knowledge that helps healthcare professionals make precise medication-related decisions. Come to our booth 4241 at HIMSS13, have a cup of gourmet coffee with us, and meet with FDB specialists to learn more about:

  • Achieving Meaningful Use Stage 1/ 2 criteria for medications; get our tip sheet at www.fdbhealth.com/MU2
  • AlertSpace®, our latest innovation for better managing alerts within your HIS system – now includes dosage range checking capabilities (in addition to drug allergy, drug-disease, drug-drug interaction and duplicate therapy alert customization capabilities)
  • Our State and Federal Controlled Substances Module to simplify compliance with regulations related to controlled substances prescribing and more
  • Our High Risk Medication Module™ to identify medications with Box Warnings and/or Risk Evaluation and Mitigation Strategies (REMS)

With thousands of customers worldwide, FDB enables our information system developer partners to deliver a wide range of valuable, useful, and differentiated solutions. For a complete look at our solutions and services please visit www.fdbhealth.com.

Forward Health Group

2-16-2013 10-41-45 AM

To schedule a meeting:

Contact: Michael Barbouche, Founder/CEO

Let the good times and Fresh Data roll in the Big Easy! Forward Health Group, the Health Care Measurement Company, is intentionally booth-less at HIMSS13 so we can get down, roll up our sleeves and make rich, brainstorming music with health systems, payors and all you newly-minted ACOs. If your focus is population health, you’re going to need tools and help with all that messy data – call us at 608 729 7530 or email us at FHGtalk@forwardhealthgroup.com. We’re on the HIMSS13 show floor – we’ll be right back to you. Let’s have a cafe au lait, spiced with Fresh Data.

With FHG, your data is as fine as the Duck and Andouille Gumbo at Galatoire’s. No, really.

GetWellNetwork, Inc.

2-15-2013 2-47-04 PM

Booth 2363

Contact: Tony Cook, Vice President, Marketing

GetWellNetwork provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes. The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.

For the third consecutive year GetWellNetwork is recognized by KLAS® as the leader in the Interactive Patient Systems category and exclusively endorsed by the American Hospital Association.Today GetWellNetwork solutions facilitate over 7 million patient interactions.

GetWellNetwork will be showcasing it’s newest solutions – myGetWellNetwork, Interactive Patient Whiteboard and GetWellNetwork for VA Medical Centers. Giveaway – iPads!

Learn more at www.GetWellNetwork.com.

Greenway Medical Technologies

2-16-2013 7-11-02 AM

Booth 3941

Contact: Leeann Fleming, National Trade Show Manager

Visit Booth 3941 to learn about the market’s first Cerner-certified interoperability solution for health system alignment and data exchange, and the first EHR to achieve Stage 2 certification. Learn about our high-scoring PCMH service as recognized by the National Committee for Quality Assurance, and our advanced, clinically-driven RCM solutions, all part of the PrimeSUITE platform.

Please visit one of our kiosks located in the Interoperability Showcase, Meaningful Use Pavilion – booth 149/Kiosk C13, or GA HIMSS booth 5500 to receive a key and code that will be taken to our main booth for an opportunity to unlock our safe. Prize value up to $2,000.

About Greenway and PrimeSUITE Greenway Medical Technologies, Inc. (NYSE: GWAY) delivers smarter solutions for smarter healthcare™. PrimeSUITE® — Greenway’s certified and fully integrated electronic health record, practice management and interoperability solution — helps improve care coordination, quality and cost-efficiency as part of a smarter, sustainable healthcare system. Thousands of providers across more than 30 specialties and sub-specialties use on-premise or cloud-based Greenway® solutions in healthcare enterprises, physician practices, clinics and ambulatory clinics nationwide. To learn more, go to www.greenwaymedical.com, Twitter, Facebook or YouTube.


2-15-2013 2-52-39 PM

Booth: 5358

Contact: Mary Beth Seaman, Director, Healthcare IT Practice

Greythorn is a market leading technology recruitment specialist. Founded in 1976, it has established an excellent reputation for the authoritative and personable service it provides to both its clients and candidates. Since our inception, we have grown globally to provide expertise in Asia, Australia, Ireland, North America, South America and the UK.

With demand in the Healthcare IT sector continually increasing, our commitment to providing an expert and ethical service remains strong, ensuring we remain your ‘consultancy of choice’. Greythorn is part of the global multi-brand recruitment family, FiveTen Group, one of the world’s fastest-growing specialist recruitment consultancies. Visit booth #5358 to discuss industry data gathered from Greythorn’s annual Healthcare IT Market Report, learn about our staffing expertise with various types and volumes of projects and take a moment off of your feet. We look forward to meeting you!

Halfpenny Technologies

2-15-2013 2-55-01 PM

Booth 5223

Contact: Brian Muck, Sr. VP of Sales and Marketing

Are you using CPOE for lab, diagnostic imaging, pathology, cardiology and other ancillary services? Are your results delivered separately or as one cohesive bundle? Are you able to make business and clinical decisions based on referral patterns and clinical data?

Visit Halfpenny Technologies in booth #5223 at HIMSS13. Learn how your referral base can submit orders and receive customized bundled results with Halfpenny’s ITF-HUB solution. You will gain an additional benefit from the built in business intelligence! You can leverage "true interoperability" with the multi-vendor systems you already have in place, and quickly extract key data allowing you to turn it into actionable intelligence to deliver higher-quality healthcare and gain a competitive edge.

Halfpenny offers solutions for hospitals, health plans, physicians, independent laboratories, diagnostic imaging centers, ancillary healthcare services, HIEs, ACOs and physicians. Stop by to play our “True Interoperability” game, meet our team and win prizes.

Hayes Management Consulting

2-15-2013 2-56-03 PM

To schedule a meeting:

Pete Butler, President and CEO

Hayes Management Consulting is a leading, national healthcare consulting firm focused on healthcare operations. This includes strategic planning, interim leadership, revenue cycle optimization, clinical optimization, project management, IT consulting, and preparation for federal initiatives such as ICD-10, Meaningful Use, and HIPAA compliance. We also provide software such as MDaudit and other proprietary tools to ensure our clients are operationally efficient.

HCI Group

2-15-2013 3-02-57 PM

To schedule a meeting:

Contact: Cherity PIerce, Marketing Coordinator

HCI is a leading provider of IT personnel and solutions to healthcare enterprises across the United States, United Kingdom, and Middle East. Our specialties include:

  • EHR Planning, Implementation, & Training
  • Sustaining Support Models
  • Optimization & Clinical Adoption
  • Go-Live Support
  • Health System/Hospital Community IT Offerings

What makes HCI the best choice for your HIT project? Everything from our collaborative solutions to our rates that translate into real cost savings for your institution. Here’s how we deliver our comprehensive services and expertise:

  • Strategic thinking across the entire spectrum of project engagement
  • Clinical Leadership and an experienced engagement team to meet your needs in an efficient and timely manner
  • Knowledge of industry best practices
  • A fully dedicated recruitment team, exclusively focused on Healthcare IT to secure for you the very best resources to make your project a success

HealthCare Anytime

2-15-2013 3-05-19 PM

Booth 3869 (ICA)

Contact: Jesse Klick, Vice President – Operations

HealthCare Anytime’s cloud-based enterprise patient portal helps healthcare organizations achieve meaningful patient engagement. Our robust patient portal is delivered in a Software-as-a-Service (SaaS) model, which means we handle hosting, implementation, training, and support, thus reducing the demand on your IT resources.

HealthCare Anytime – Powering Patient Engagement Through the Cloud.

Healthcare Growth Partners

2-15-2013 5-09-08 PM

Booth 3845

Contact: Christopher McCord, Managing Director

Healthcare Growth Partners provides investment banking and strategic advisory services to small and mid-size, high-growth companies with an exclusive focus on healthcare technology and healthcare services. HGP was founded in 2005 with the goal of providing top tier strategic consulting and investment banking services to companies outside of typical middle-market investment bank parameters. Services include mergers and acquisitions, capital formation, strategy, and valuation.Since inception, HGP has closed over 50 transactions. With this focus, the firm leverages its experienced management team, strong execution capabilities, and deep network of contacts within the industry to provide efficient and high value processes for clients, all with the objective of growing companies, realizing value.

Health Catalyst

2-15-2013 5-10-57 PM

Booth 7721

Contact: Chris Keller, Marketing Director

Health Catalyst (formerly Healthcare Quality Catalyst) delivers a proven, agile data warehouse platform that actually works in today’s transforming healthcare environment.

Currently 81 hospitals caring for 20 million patients utilize Health Catalyst’s Adaptive Data Warehousing platform and solutions. Founded by healthcare veterans who developed their solution after struggling for years to try to make non-healthcare data warehousing solutions work, the Health Catalyst data warehouse utilizes an adaptive approach designed specifically to address the complex nature of healthcare data.Health Catalyst’s platform combines technology solutions and clinical expertise borne out of repeated successful implementations that significantly improved quality of care and reduced healthcare costs.

Health Catalyst’s proven solutions are deployed at leading health systems including Allina Health, Indiana University Health, MultiCare Health System, North Memorial Health Care, Providence Health & Services, Stanford Hospital and Clinics, and Texas Children’s Hospital.

Health Language

2-15-2013 5-15-13 PM

Booth 4559

Contact: Marc Horowitz, Senior Vice President, Business Development

Health Language, Inc. (HLI) provides software for managing and updating standard and localized healthcare terminology. Health Language also offers clinical content and professional services to enable interoperability, ICD-10 conversion, web-based terminology mapping, and Meaningful Use compliance. Come visit us at booth 4559 to learn more about our robust, innovative solutions for payers, providers, government payers, and healthcare IT and EMR vendors. The HLI solution can assist with your ICD-10 conversion, analytics, and clinical research needs, as well as with pharmaceutical and international applications.

Stop by and see us to learn more, watch one of our informative demos and register to win one of our daily giveaways.


2-15-2013 5-17-47 PM

Booth 1075

Contact: Denise Johnson, Marketing Coordinator

The HealthMEDX Vision solution provides an integrated, person-centric CRM, clinical and financial EMR, across the entire LTPAC care continuum including: Long Term Care (SNF, Assisted Living, and Independent Living), Rehab, Homecare, and Hospice. The SaaS based architecture supports interoperability with hospitals, physicians and payers to address readmission management and care coordination challenges across the continuum.

Come see how we embedded the AHRQ On-Time Readmission Prevention program into our solution! HealthMEDX Vision is both CCHIT and ONC-ATCB Certified.



2-15-2013 5-18-56 PM

Booth 3885

Contact: Michael Lauber, Account Executive

Experience the Healthwise Difference. Get an insider’s perspective on what makes the Healthwise® Patient Engagement Solution your best choice for clinicians and their patients. Meet the people behind the Healthwise mission. Experience:

  • Trusted information
  • Tested interaction
  • True innovation

Visit Healthwise at booth 3885. Since 1975, our singular mission has been to help people make better health decisions. Healthwise leads the way with patient-friendly education and ONC-ATCB–certified technology. With Healthwise as your single source for patient education, you meet the criteria for Meaningful Use now, and you’re well positioned for whatever changes the future brings. The Healthwise Patient Engagement Solution.


Henry Elliott & Company Inc.

2-15-2013 5-20-16 PM

Booth 3217

Contact: Ken Wagner, President

Henry Elliott & Company, Inc., for over 20 years, has specialized exclusively in the provision of Caché and Healthcare I.T. Professionals for staff augmentation and direct hire nationally. We are a long standing partner of InterSystems and several of our Consultants are Caché Certified Experts who represent an elite level of knowledge of InterSystems products. Our professionals are experienced with Caché based third party software. This includes Epic, Veterans Affairs VistA, Indian Health RPMS, Antrim/Sunquest, IDX(GE) & InterSystems Ensemble, CSP, Zen and others.

We also partner with large-scale Professional Services and Systems Integration Organizations in support of Healthcare I.T. and Caché based technology development and implementation efforts. Our partners provide the project management while we provide the highly skilled professionals. We have grown to 50+ technical resources and 8 Account Management and Operational personnel. Our aim is to match the skills, experience and interests of our professionals with our clients’ specifications.

Holon Solutions

2-15-2013 5-22-39 PM

Booth 4020

Contact: Worth Roberts, Vice President Business Solutions

At Holon, we believe that a patient’s experience is improved when their care team can seamlessly collaborate on their care. We understand that information in the right hands, at the right time and place, is key to providing it. We focus on facilitating a collaborative care environment by providing access to information at the point of care – without forcing anyone in the care team to change their current systems or processes.

Visit Holon and our partners in booth 4020 at HIMSS to learn more about how we can help you build a collaborative care environment from the bottom up. Remember when the focus was on patient care? It can be again with Holon!

2-15-2013 5-23-38 PM


Booth 7459

Contact: Patricia Kellicker, Director of Marketing

Humedica is the foremost clinical intelligence company that provides private cloud-based solutions to the health care industry. Humedica’s sophisticated analytics platform transforms disparate data into actionable, real-world insights. Powered by the largest and most comprehensive clinical database, Humedica empowers its partners and customers to make confident, value-based decisions about patient care in a rapidly changing health care market.

Iatric Systems, Inc.


Booth 6613

Contact: John Danahey, Sr. Vice President, Sales and Marketing

Join Iatric Systems in Booth #6613 at HIMSS 2013. Iatric Systems helps healthcare providers achieve success by delivering the most comprehensive healthcare IT integration. You’ll see how more than 1,000 hospitals are using our data integration, systems integration, and process integration solutions to…

  • Achieve a scalable and affordable Enterprise HIE
  • Meet ACO objectives
  • Support Meaningful Use initiatives

Booth #6613 is going to be entertaining as well as educational, with Chef Anton – the two-time National Pool Trick-Shot Champion – lining up one amazing shot after another and giving out great prizes like Visa gift cards and Apple iPod shuffles after each show.

Make sure you visit us in the HIMSS 2013 Meaningful Use Experience booth #149 / Kiosk #6 and #21. Each day, the first 150 people to visit our kiosks can receive a coupon for $2 off at Starbucks.

Finally, we have teamed up with more than 25 New Orleans retailers to enhance your HIMSS experience by offering special offers and discounts in the area. Stop by booth #6613 to receive your slap band and discount card.


2-20-2013 4-35-15 AM

Booth 3869

Contact: John Tempesco, Chief Marketing Officer

ICA’s CareAlign® interoperability and informatics platform solves data and communication challenges for healthcare entities, including IDNs, hospitals, IPAs, HIEs, and payers. CareAlign delivers a flexible architecture to connect, collect, consume and intelligently distribute data through Direct, IHE, HL7, and custom methods for use in EHRs, third party applications, and ICA’s applications. Our solution and booth partners are CSC, Healthcare Anytime and Futrix Health. Visit booth #3869 for product demonstrations, and to participate in our food bank raffle. Learn more at www.icainformatics.com, and follow us on Twitter, ICA HITme Blog, Facebook, LinkedIn and YouTube.




Booths: 5613 (Verizon); 149 (HIMSS13 Meaningful Use Experience); Interoperability Showcase (IHE USA Certification)

Contact: Amit Trivedi, Healthcare Program Manger

ICSA Labs, an independent division of Verizon, offers third-party testing and certification of security and health IT products, as well as network-connected devices, to measure product compliance, reliability and performance for many of the world’s top security vendors. ICSA Labs is an ISO/IEC 17025:2005 accredited and 9001:2008 registered organization. ICSA Labs is NVLAP accredited as a Health IT Test Lab and is also an ONC-Authorized Certification Body (ONC-ACB) accredited by ANSI to ISO/IEC Guide 65. Visit http://www.icsalabs.com for more.

ICSA Labs will the following presentations at the MU Experience Welcome Theater:

  • March 5th @ 1:10 pm: Are You Experienced? 2014 Edition Testing – Your Questions Answered
    Join Michelle Knighton, Healthcare Testing Manager for ICSA Labs for an interactive Q&A-style discussion focusing on the meaningful use testing process, guidance and tips on how to have a successful test to help your system achieve certification in the ONC 2014 Edition Health IT Certification Program.
  • March 6th @ 11:15 am: Are You Experienced? Looking Beyond Meaningful Use and Incentives
    Join Amit Trivedi, Healthcare Program Manager for ICSA Labs for an informative discussion focusing on helpful tips and guidance on system selection, implementation, and training to get the most out of your certified EHR technology.



Booth 7729

Contact: Steve Sperrazza, VP Sales

iMDsoft is a leading provider of Clinical Information Systems for critical, perioperative, and acute care environments. The company’s flagship family of solutions, the MetaVision Suite, was first implemented in 1999. It captures, documents, analyzes, reports and stores the vast amount of patient-related data generated in a hospital. Hospitals worldwide – including 4 of the top 10 US hospitals and 13 of the top 50 European hospitals – use MetaVision to improve care quality, enhance financial results, support research and promote compliance with government, payor, and hospital protocols.

Visit us at Booth #7729 and discover myAnesthesia, our new cloud-based mobile solution for anesthesia documentation featuring a native iPad user interface. Find out about high-impact results reported by MetaVision clients, including:

  • 30% reduction in mortality rate
  • 100% billable anesthesia procedures
  • $1.5M in financial benefits
  • 100% elimination of prescription errors



Booth 3717

Contact: Ed Gaudet, Chief Marketing Officer

Imprivata, the leader in healthcare IT security, enables secure access and collaboration for over two million care providers in more than 1300 healthcare organizations worldwide. Imprivata is the #1 rated SSO Vendor in the 2012 Best in KLAS and Category Leaders Report and SSO market share leader according to HIMSS Analytics. Imprivata Cortext™ is the fastest growing free, HIPAA compliant text messaging solution in healthcare.

Take #MeaningfulSteps with Imprivata at #HIMSS2013

Take #MeaningfulSteps to Imprivata’s booth (#3717) to pick up your free pedometer and enter to win a Jawbone UP every hour. At any time during HIMSS, tweet how many #MeaningfulSteps you’ve taken towards a healthcare IT initiative and you will automatically be entered to win a Jawbone UP. For example, “I’ve taken 3,433 #MeaningfulSteps towards CPOE #HIMSS13”. In addition, Imprivata will be giving away one Kindle every 30 minutes after its booth theatre presentations.


2-20-2013 8-02-16 AM

Booth 2525

Contact: Becky Adams, Director, Global Healthcare Marketing

You’ve known us as Lawson. Now, get to know us as Infor. The Infor Healthcare suite of solutions is backed by more than 25 years’ experience creating healthcare-specific technology solutions – as well as major new investments in cloud and mobile technologies that are changing the way healthcare IT works.

Visit us in Booth 2525 at HIMSS and let us show you the solutions that will set your organization on the right path, move your IT strategy forward, and prepare you for wherever tomorrow takes you. While you’re there, enjoy free custom-made espresso drinks and popcorn, and enter to win one of four iPad Minis. If you’d like to learn more about your organization’s path forward for Financials, Supply Chain, HCM, Analytics, and Integration & HIEs, visit go.infor.com/himssdemo to schedule one-on-one time with an Infor representative. When you preschedule and attend a HIMSS demo, you’ll receive a $25 Amazon.com gift card as our thanks.

Informatica Corporation


Booth 5005

Contact: Jonathan Shafer, Healthcare Field Marketing Manager

Stop by Informatica booth 5005 and meet Jonathan Stevenson, Director of Analytics at Ochsner Health System based in New Orleans. Jonathan will be on-site sharing how Oschner has enhanced care coordination through an investment in data. Through their use of Informatica, Ochsner is one of the very first healthcare delivery systems to migrate and integrate large volumes of historical data from a homegrown, legacy EMR into Epic, resulting in a single real-time source for complete patient records, improved visibility for providers, enhanced interactions between patients and providers and rapid and successful migration of clinical data from 38 systems into Epic.

Stop by our booth 5005 and learn why over 4,500 customers, including 84 of the Fortune 100 and hundreds of healthcare organizations have turned to Informatica to help manage their data needs.

Innovative Healthcare Solutions


Booth 3059

Contact: Laura Hudman, VP, Marketing and Sales

Innovative Healthcare Solutions (IHS) provides a cost-effective, proven approach to guide and assist healthcare organizations in transitional support, implementation and management of information systems and services. Our expertise includes Planning, Implementation, Project Management, Support and Interim Transitional Services as well as System Assessment, Process & Workflow Design and Optimization for Financial and Clinical systems.

Intellect Resources


To schedule a meeting:

Contact: Tiffany Crenshaw, President and CEO

Intellect Resources would love to meet with you!

Intellect Resources is proud to offer comprehensive consulting, recruiting and hiring solutions within the healthcare IT market.Our talent offerings include recruiting, project management, implementation, upgrading and optimization of EMR systems, training and go-live support and the revolutionary Big Break hiring process.Big Break is patented American Idol style audition process where candidates compete to become a healthcare IT trainer. Big Break offers hospitals systems a unique and innovative talent pool at a fraction of the cost of traditional hiring solutions.

In 2012 Intellect Resources was named to The Triad Business Journal’s Fast 50, which adds to a growing list of industry awards Intellect Resources has received including Modern Healthcare Magazine’s Best Places to Work in Healthcare, HITconsultant.net naming Intellect Resources’ President and CEO Tiffany Crenshaw as one of the Top 12 Women to Know in Healthcare IT and the London Times recognizing Intellect Resources’ Big BreakTM as the solution to the healthcare IT talent shortage. A unique approach to standard service offerings sets Intellect Resources apart and allows us to constantly find new and experienced talent.Through relationship-driven, hands-on services, Intellect Resources connects employers and healthcare IT professionals.

For more information visit www.intellectresources.com or www.irbigbreak.com.

Intelligent InSites


Booth 8025, Kiosk #10 in the Intelligent Hospital Pavilion

Contact: Marcus Ruark, Vice President

If you would like to learn how we help healthcare organizations transform their operations with real-time operational intelligence—please come visit us at HIMSS13!

Stop by to experience how our enterprise healthcare software platform will be used across 152 VA Medical Centers to help improve operational efficiency, quality, satisfaction, and compliance—decreasing operational costs, reducing delays in patient care, and increasing clinical efficiencies and staff productivity.

Who we are: Intelligent InSites helps transform healthcare with real-time operational intelligence that improves care, enhances the human experience, and increases efficiency. Through its open, real-time, healthcare platform, Intelligent InSites automatically collects and processes data from multiple data sources such as EHRs, financial systems, building systems, sensory and real-time location systems (RTLS), mobility solutions, and other healthcare IT solutions—then provides actionable intelligence to achieve cost savings, operational excellence, and better care. By utilizing the enterprise-wide architecture of the InSites platform, healthcare systems can leverage all legacy, current, and future data sources to optimize their technology investments across the entire organization, then have the flexibility to meet changing organizational, regulatory, and compliance needs.

For more information, please visit http://www.intelligentinsites.com.


IMO – Intelligent Medical Objects Inc.


Booth 6223

Contact: Dennis Carson, Director, Marketing/Tradeshows

IMO® – Intelligent Medical Objects will show you how to ‘Work Smarter with IMO’ through the latest developments in interface terminologies that allow clinicians to better capture and preserve true clinical intent and achieve Meaningful Use. Visit us at Booth 6223 at HIMSS13 for our presentations then enter our daily drawings for one of several Bose® QuietComfort® 3 Acoustic Noise Cancelling® headphones.

Presentation topics are:

  • Working Smarter with IMO
  • All About IMO® Problem (IT)®
  • All about IMO® Procedure (IT)®
  • Achieving Meaningful Use with IMO
  • ICD-10 – How Do I Get There?
  • Harnessing the Power of the Semantic Highway

Click to reserve your spot: http://www.e-imo.com/imohimss13.aspx www.e-imo.com



Booth 6549 and the Interoperability Showcase

Contact: Peter Witonsky, President & Chief Sales Officer

Visitors to the iSirona booth can register to win one of several Nike+ FuelBands! Stop by to learn about how we’ve been helping clients connect devices to their EMR for several years. It’s their satisfaction that has made our software solution Best in KLAS in device integration for two years running. Don’t forget to hear The Ohio State University Wexner Medical Center on Monday at 9:45! They’ll be sharing their success with medical device integration.



Mobile Health Knowledge Center

Contact: Terry Douglas, Director of Brand Marketing

If you believe small practices power healthcare and want to see the only company at HIMSS committed to the success and health of small medical practices, then Kareo is the right stop for you! From A/R to mHealth and everything in between, Kareo is the medical office platform of the future.

Check us out in the Mobile Health Knowledge Center, online at www.kareo.com or tweet-out at us @GoKareo.

LDM Group


Booth 5022

Contact: Todd Helmink, VP of Business Development

LDM Group, LLC (LDM), is a leading provider of behavior based prescription management programs. As a targeted healthcare communication company, LDM connects prescribers, pharmacists, and patients. LDM’s network is made up of e-prescribing, electronic medical record (EMR), and electronic health record (EHR) applications, chain and independent pharmacies, and sponsors of healthcare related educational materials. LDM provides timely and clinically relevant healthcare messaging through its patented process which serves to improve patient compliance, persistence and outcomes, while preserving privacy. For more information, please visit www.ldmgrp.com.

Legacy Data Access, LLC

2-20-2013 5-10-51 AM

Booths 4611 and 1621

Contact: John Hanggi, Director, Customer Services
678-232-7922 (cell)

With a singular focus on the healthcare industry, Legacy Data Access stores data from applications – Clinical, Revenue Cycle, ERP, Ancillary, Practice Management and EMR – that are being retired and provides secure, web-based access to the information. Our solutions support financial and clinical processes and strategies by maintaining all detail, minimizing costs, improving productivity, and maximizing ROI.

As a vendor-neutral archive provider, LDA has extensive experience in retiring numerous clinical applications including orders/results, nursing documentation, ancillary applications and in many cases provides a Legal Medical Record for the stored data.  Revenue Cycle solutions include receivables functionality so that those systems may be retired earlier.  In addition, LDA has retired various PM / EMR systems as well as many ERP applications.

We look forward to seeing you at our booth (4611) and our Partners collaboration booth (1621).


Levi, Ray & Shoup, Inc. (LRS)


To schedule a meeting:

Contact: Ron Peel, Technical Advisor
Laurie Eldridge, HP Global Alliance Representative

Levi, Ray & Shoup, Inc. (LRS) is a leader in software for managing care-related documents and other business critical information. Some of the largest healthcare providers in the U.S. use LRS output management solutions. LRS provides documented and supported interfaces to integrate our proven output management software with best-of-breed EMR applications. Contact LRS to learn how we can improve your downtime reporting capabilities and streamline document-related processes to provide better patient care.

Lifepoint Informatics


Booth 7623

Contact: Vincent Gryscavage, Senior Vice President of Sales
201.447.9991 x730

Lifepoint Informatics is a leader in health IT focusing on laboratory outreach connectivity, health information exchange and clinical data interoperability. Since 1999, Lifepoint has enabled over 200 hospitals, clinical labs and anatomic pathology groups to grow their market share and extend their outreach programs through the deployment of its ONC-ATCB certified Web Provider Portal and its comprehensive portfolio of ready-to-go EHR interfaces. For more information visit www.lifepoint.com.

Please Note: Hourly drawings will be made during exhibit hours with a chance to win an Odyssey Golf Putter.



Booth 3027

Contact: Cyndi Vely Cahill, Senior Vice President

maxIT Healthcare and VCS, wholly owned subsidiaries of SAIC, provide a wide variety of clinical, business, and IT solutions for healthcare enterprises across the United States and Canada. With nearly 3,000 consultants, we provide implementation expertise for the Allscripts™, Cerner, Epic, McKesson, MEDITECH, NextGen®, and Siemens systems. We also provide Project Management Professionals (PMP® Certified) and management consulting to assist our clients with their strategic planning and governance needs, tactical project planning, and assistance with their MU, ACO, Revenue Cycle, and ICD-10 project needs.



Booth: 4341, Exhibit Hall F

Contact: Erin McNealy, Lead Management

At McKesson, we’re committed to better health for patients, our customers, and the nation’s healthcare system. We’re committed to helping create a new future in which the business of health is better, and the outcomes improved for all. McKesson’s Paragon® “Best in KLAS” hospital information system is an intuitive, single-database system featuring fully integrated clinical and financial applications. Learn more by visiting our HIMSS booth (#4341) or at www.mynewHIS.com.

MED3OOO – Now Part of McKesson

2-16-2013 10-29-28 AM_thumb

Booth 3068 (Medicomp)

Contact: Nicole Contardo, Corporate Marketing Director

MED3OOO – Now a Part of McKesson, is a leading provider of healthcare management and technology services that improve outcomes for providers, health plans, and the patients and employees they serve. The Company provides a broad array of proprietary solutions for physician groups, hospitals, health systems, health risk organizations, and state and local municipalities, enabling them to reach their maximum potential with respect to operational, financial, and clinical results. Through the integrated application of systems, operations, analytics and domain expertise, MED3OOO serves as the premier strategic operations partner for the healthcare community.

The Company’s depth of knowledge across its services, economies of scale, infrastructure, and ability to offer and manage disparate information systems provide MED3OOO with a distinct competitive advantage in the rapidly evolving healthcare industry. Each of the components of MED3OOO’s product and services suite is a critical competency for moving toward the delivery of accountable care.

MED3OOO will be giving demos of our InteGreat EHR with Quippe in the Medicomp booth (3068).



To schedule a meeting:

Contact: Jennifer Crowley, Marketing Director

MedAptus is the Gold Standard in the healthcare revenue cycle for achieving effective charge management, compliance and workflow efficiency. With offerings that include powerful and easy-to-use charge capture and management technologies, it is no wonder that many of the nation’s most prestigious healthcare organizations rely on MedAptus for financial optimization. Our full-scale Professional, Facility and Infusion applications increase revenue, enhance EMR investments, re-engineer manual processes and yield substantially improved productivity.

For more information, visit www.medaptus.com or call 617.896.4000.



To schedule a meeting:


MedAssets (NASDAQ: MDAS) partners with healthcare providers to improve their financial strength by implementing revenue cycle, spend and clinical resource management solutions that help capture revenue, control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. MedAssets serves more than 4,200 hospitals and 100,000 non-acute healthcare providers. The company currently manages $48 billion in supply spend and touches over $340 billion in gross patient revenue annually through its revenue cycle solutions. For more information, go to www.medassets.com.

Medicomp Systems


Booth 3068

Contact: James Aita, Product Manager

Back by popular demand, Medicomp Systems will once again host Quipstar, World’s Favorite HIT Quiz Show, live at Exhibit 3068. Contestants and those seated in the studio audience will have a chance to win one of fifty iPads and other prizes. Best of all, you’ll see how Quippe, backed by the powerful MEDCIN Engine, takes care documentation requirements without burdening the clinician. You can also experience the MEDCIN Engine, Using Medicomp’s new interactive MEDCIN Engine touchscreen you can also experience the MEDCIN Engine to see how MEDCIN can successfully manage the data tsunami and even make SNOWMED easy to use. Register for an opportunity to attend and play Quipstar at www.medicomp.com/quipstar-registration.

Medicomp is also the proud sponsor of HIStalkapalooza, which will be held at the iconic Rock n’ Bowl. Register at www.histalkapalooza.com.

Medicomp Systems is the inventor of clinical content, technologies, and mappings that improve EHR usability at the point of care while taking care of all documentation requirements including Meaningful Use stages 2, 3 and beyond as well as ICD-10.


2-22-2013 4-23-57 PM

Booth 5649

Contact: Mindy Morris
440.746.2300 x245                                                                                            

MediQuant provides Data Transition Management Solutions that embrace healthcare’s transitory nature. Simplify your IT world and reduce the cost of system conversions with DataArk®, an Active Archiving solution that allows you to decommission old systems, maintain interoperable access to old data, and realize up to 80% cost savings. As the retirement home for the legacy data from retired systems,  DataArk® allows users to easily access and view clinical, patient financial, ERP and other data that had been left orphaned in legacy systems. For patient accounting records, users may still bill accounts, post payments and produce itemized statements among other functions.

MediQuant serves a large client base across the nation, including large multi-facility IDN’s (40+ hospitals, 100+ ambulatory practices), academic healthcare organizations and community facilities. FirstComply™ and AccuRules™ are software and content solutions for medical necessity/ABN compliance.

Merge Healthcare


Booth 5725

Contact: Jennifer Jawor, Director, Segment Marketing

Merge Healthcare is a leading provider of clinical systems and innovations that seek to transform healthcare. Managing over 13,000 billion images, Merge was named the world’s largest vendor-neutral archive (VNA) market leader in a recent InMedica study. As the industry’s first true standalone vendor-neutral archive, iConnect(r) Enterprise Archive has been successfully integrated with over seventy-five PACS vendors and specialty workstations at over 350 sites across the United States. And with MU2 requirements, mandating images available to the referring physician through a certified EHR, Merge’s iConnect Enterprise Clinical Platform can help organizations image-enable the EHR while improving operational efficiencies, reducing costs and increasing revenue potential.

So are you ready for the next level of interoperability? Learn more about enterprise imaging at merge.com or visit us at HIMSS in Booth #5725.



Booth 6647

Contact: Lisa McCormick, Corporate Events Planner

Expect More. More from your EHR.

  • Maximize physician adoption More time for your physicians.
  • Easily capture the complete patient story More meaningful, higher quality patient care.
  • Drive more intelligent, effective actions

Surprise Your Favorite Children‘s Charity. Visit M*Modal at HIMSS13, Booth #6647, and enter for a chance to win $800 in toys for the children‘s charity of your choice.

Nordic Consulting Partners

2-18-2013 7-24-49 PM

To schedule a meeting:

Contact: Natalee Cruse, Director of Technical Marketing

Nordic is ranked #1 in KLAS for Epic services. We’re the largest consulting firm in the country focused exclusively on Epic. Our team of more than 225 elite consultants, two thirds of whom are former Epic, average nine years of industry experience and four certifications. We partner with over 50 clients across the country.

We pride ourselves on having high standards and a partnership-oriented philosophy with our clients and consultants, which has created great rapport and allowed us to attract the best and brightest to Nordic. We take pride in providing the right resource for a given opportunity.

Need help installing? Upgrading? Optimizing? Rolling out to affiliates? We do it all. We’re also an Epic-credentialed provider of Community Connect implementation and support. There will be a fleet of our green-shirted folks at HIMSS – come chat with us about how your Epic project is going!

For more info, go to www.nordicwi.com

nVoq Incorporated


To schedule a meeting:

Contact: Debbi Gillotti, Vice President and General Manager
720.562.4507 or 206.465.1765

SayIt(TM) from nVoq is a secure cloud-based voice recognition service that’s easy to use, easy to deploy, and has been endorsed by the American Hospital Association. SayIt works directly with your EMR to convert speech to text within seconds – no integration required. Access your SayIt voice profile whenever and wherever you need to work – no software to install on each device.

nVoq is a Boulder, CO based provider of cloud-based voice recognition solutions for the Healthcare and Customer Care industries. In business since 2000, nVoq supports a wide variety of enterprise and health system organizations through a growing channel partner network. We’re building this network daily in support of real-time (front end) dictation and embedded (back end) voice processing for mobile forms or other applications. A well-documented SDK is available for both Windows and iOS platforms.

While attending HIMSS, we welcome the opportunity to meet with organizations who buy, build or implement applications platforms for Healthcare users, and are interested in cloud-based, voice-enabled workflow at an affordable price point. Our primary focus is North America, but we welcome inquiries from other venues.

NTT DATA Healthcare Technologies


Booth 1041

Contact: Larry Kaiser, Senior Marketing Manager

NTT DATA Healthcare Technologies offers healthcare organizations a complete IT solution with applications that increase efficiency, reduce medical errors, and enhance the revenue cycle. NTT DATA’s solutions include ONC-ATCB certified Optimum, featuring one of the industry’s leading RCM solutions, comprehensive clinicals, EHR, general financials, and post-acute solutions. Healthcare Technologies that:

  • Empower the Patient
  • Improve Care
  • Drive Outcomes

Stop by the booth for a chance to win an iPad Mini.

Nuance Communications, Inc


Booth 4025

Contact: Mark Erwich

At HIMSS 2013 Nuance will show how to improve the entire clinical documentation process, from the capture of the complete patient record to clinical documentation improvement, coding, compliance and appropriate reimbursement. Nuance will share latest information on how to prepare to transition to ICD-10, how we support Meaningful Use, how we support Mobile health and the transition to Accountable Care.



Booth 7041

Contact: Steven Loewy, Associate Director, Marketing

Optum innovations, analytics and expertise help health care organizations navigate the journey from providing care to managing health. Our solutions and services are used at nearly every point in the health care system, from patient access to diagnosis and treatment; from coding and clinical documentation improvement to reimbursement; and from quality measurement and performance benchmarking to network management, administration and payment.

Every day, Optum solutions help shape how health care is managed, and how information and technology drives improvements in the system. Optum works with our clients and partners to improve the delivery, quality and cost effectiveness of health care in ways that support and empower more patient-centered, value-driven care. Visit us at HIMSS13, booth #7041 to learn how Optum can help you reduce costs, while increasing patient care quality and satisfaction.

Make your steps count at HIMSS13! For every mile you walk, Optum will donate $1 to charities that improve health and wellbeing in the City of New Orleans. Stop by the Optum exhibit for a free pedometer and more information.

Orchestrate Healthcare


Booth 529

Contact: Charlie Cook, President

We focus on four core competencies: EMR Clinical Implementation, HIE Consulting, Integration and Staff Augmentation. Why? Because QUALITY is our mantra.

We listen to our clients, and our 15+ year experienced consultants are make-it-happen, kind of people that deliver on-time, on-schedule and on-budget. Without errors or excuses. Our client referrals and three Best In KLAS awards in the last five years affirm this. Come see us at booth 529 to learn more about how we can help you. While you’re visiting, check out our new pad and register to win a pair of really cool Beats by Dr. Dre. Listening has never been so much fun!

Orion Health


Booth 3161

Contact: Kristin O’Neill, Senior Marketing Manager

Visit booth 3161 at HIMSS 2013 and see for yourself why clinicians, hospitals, health systems, public health organizations and OEM partners in more than 30 countries worldwide rely on Orion Health to provide solutions to their biggest health information exchange (HIE) and data integration challenges. Be sure to mark your calendar for all the Orion Health activities while at the show, including: – Joining us for morning coffee or a sweet afternoon treat at the booth. – Meeting our clients and learning how they are using our solutions. – Entering our raffle to win an iPad mini 4G. – Attending a “Lunch and Learn” session with Shahid Shah, The Healthcare IT Guy, on Data Integration and Analytics: The Future of Healthcare Information Management. – Networking with Orion Health executives over breakfast in our hospitality room.

Orion Health™ HIE facilitates data exchange between hospitals, health systems, regional HIEs, and affiliated providers, resulting in improved care coordination, increased cost savings and efficiencies, and enhanced quality of care. Orion Health™ Rhapsody® Integration Engine provides seamless connectivity between legacy and next-generation health systems, rapidly enabling organizations to deliver high-quality patient care and population health. Rhapsody provides a comprehensive set of tools to simplify healthcare integration and is easily extensible to meet the requirements of each unique healthcare environment.

Ormed Information Systems Inc.


Booth 1041 (with NTT Data Health Solutions)

Contact: Bill Hockstedler, VP Sales and Marketing

Ormed’s software and services are designed exclusively to continuously improve on the business processes of hospitals in the areas of supply chain management, finance, cost accounting, human capital management, decision support and systems management.

Saving time, reducing waste, cutting expenses, understanding costs, creating a positive experience and peace of mind. In the world of accountable care and new regulations, wouldn’t it be nice to have a set of tools in your hands that were always designed around expense management and accountablility. A powerful Cost Accounting system alone can make all the difference for you!

Come and see what we have to offer to make the changes ahead less stressful!

Park Place International


Booth 2674

Contact: Christine Mellyn, Manager of Product Marketing

Park Place International provides technology integration, technical consulting, and OpSus|Cloud Services designed to help customers achieve operational sustainability with their MEDITECH Electronic Health Record. Park Place is an approved provider of technology solutions for all versions of the MEDITECH HCIS and offers the full selection of MEDITECH-certified server and storage platforms. The Park Place team has extensive MEDITECH experience and technology expertise, and is uniquely qualified to architect, deliver and support MEDITECH solutions.

Stop by booth #2674 to learn more about Park Place International and enter our raffle for a chance to win an Amazon.com gift card!

Passport Health Communications, Inc.


Booth 3310

Contact: Scott Bagwell, Senior VP, Sales & Marketing

Founded in 1996, Passport now serves more than 2,400 hospitals in addition to more than 8,900 physicians, clinics and ancillary offices across all 50 states. The company processes more than 300 million transactions annually through its Passport eCare™ brand of patient access and payment certainty solutions. Recently ranked the nation’s third largest revenue cycle management company by Modern Healthcare, Passport was honored as the “Technology Company of the Year” by the Nashville Technology Council in October 2012. Passport’s patient access & payment certainty solutions are delivered through Passport eCare NEXT; an integrated, SaaS-based platform that can be seamlessly integrated into existing work flow. Accountable Care solutions, including ACO MemberMatchTM, can be used to manage patients’ entire course of care, from initial diagnosis through full recovery and can be seamlessly integrated into existing workflow through the Passport eCare NEXT platform.

Visit Passport at Booth #3310 to see a product demonstration and speak to a Passport representative.


PatientKeeper Inc.


Booth 2210

Contact: Kathy Ruggiero, Senior Director, Corporate Marketing

PatientKeeper is the leading provider of healthcare applications for physicians, with over 50,000 users across North America and the UK. At HIMSS13, visitors can see PatientKeeper software in action and speak with customers who are actively using our CPOE, mobile CPOE, physician documentation, electronic charge capture and other applications that streamline physicians’ workflow. PatientKeeper runs as a native app on popular smartphones and tablets, as well as on desktop and laptop computers. While you are at our HIMSS13 booth (#2210), enter our daily drawing for an Apple iPad mini.



To schedule a meeting:

Contact: David Bond, EVP, Sales & Marketing

PatientPay is a patented innovative solution that makes healthcare billing, payment and reconciliation faster, easier and less costly. PatientPay is a simple way for practice management software vendors to allow their physicians to bill patients while reducing costs, increasing productivity and patient satisfaction. PatientPay eliminates the costly and complicated paper-based billing method used by the overwhelming majority of healthcare providers. It drives down the expense and drives up the productivity associated with this activity by at least a factor of two. Since PatientPay reduces the time to payment in half, healthcare professionals realize improved cash flow and reduced accounts receivables.

PDR Network


Booth 7740

Contact: Amy Lombardi, Senior Director, Marketing

PDR Network® has developed innovations to deliver critical drug information to providers within workflow that are easily integrated into partner EHR systems and deliver a better end user experience. PDR interactive drug information services allow providers to have their PDR in their EHR with services provided at no cost to partner EHRs and their providers, enhancing the overall EHR experience while supporting Meaningful Use (MU) requirements.

  • PDR® BRIEF: Supporting providers by delivering the key information needed at the point of prescribing. Instead of accessing multiple sources outside of workflow, providers have access to the information they need within workflow when they need it.
  • PDR® Search: This on-demand resource provides access to a host of medication-specific resources covering regulatory, provider and patient information tools, as well as aggregated manufacturer resources. Before providers would leave your environment for these tools, NOW they have integrated access to the information they need.
  • RxEvent: PDR offers a quick and easy digital reporting tool that can be easily integrated into any EHR or ePrescribing system.

Ping Identity


Booth 2470

Contact: Linda Bowers, Healthcare Market Leader

Ping Identity is The Identity Security Company. Our identity and access management platform gives enterprise customers and employees one-click access to any application from any device. Over 900 companies, including 45 of the Fortune 100, rely on our award-winning products to make the digital world a better experience.

Prognosis HIS


Booth 7423

Contact: Melanie Thompson,Director of Marketing

Prognosis Health Information Systems provides an enterprise solution, including EHR and financial systems, to rural and community hospitals. At HIMSS, Prognosis is launching a new version of its highly ranked ChartAccess® EHR and unveiling our ED and ambulatory solutions. We’re introducing the new era of EHRs. Our system allows for configurability at both the organization and user level, helping every person interact with the system in the way that works best for him or her. We invite you to stop by our booth and see an EHR like you’ve never seen before.

Qlik Technologies


Booth 8121

Contact: Kerry Talbot, Event Marketing Senior Manager

QlikTech (NASDAQ: QLIK) is a leader in Business Discovery—user-driven Business Intelligence (BI). Its QlikView Business Discovery solution bridges the gap between traditional BI solutions and inadequate spreadsheet applications. The in-memory associative search technology QlikTech pioneered created the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SMB to the largest global enterprise, QlikView’s self-service analysis can be deployed with data governance in days or weeks. The QlikView Business Discovery platform’s app-driven model works with existing BI solutions, offering an immersive mobile and social, collaborative experience. Headquartered in Radnor, Pennsylvania, QlikTech has offices around the world serving approximately 26,000 customers in over 100 countries.

We will have multiple demos, videos and customer presentations in our large booth amphitheater with solutions experts on hand to answer all of your questions. Registerhere for a personalized VIP Booth Tour and be entered for a chance to win an iPad Mini!



Booth 7940

Contact: Amy Lee, Director of Marketing and Sales Operation

Quantros helps healthcare providers improve quality and patient safety by empowering organizations, at every level, with the actionable intelligence they need to improve outcomes and reduce risk. Quantros provides cloud based tools and resources for the healthcare industry in the areas of safety and risk management, quality and performance improvement, accreditation and compliance, and centralized decision support. Today more than 2,000 healthcare facilities use Quantros solutions to capture meaningful data to effectively drive the decisions that improve the safety and quality of care.

Visit our booth to learn more about IRIS and enter to win an iPad. IRIS is a leading-edge clinical quality and patient safety dashboard that leverages data from the Quantros Safety and Risk Management (SRM) solution, the Regulatory Reporting Management (RRM) solution, and your organization’s billing data. IRIS Executive presents this data via a highly configurable, role-based dashboard. The result is real-time visibility into safety and quality events and trends in your facility. This enables you to chart improvement with an authoritative source of truth.

Quest Diagnostics (Care360 Healthcare IT Suite of Solutions)


Booth 3927

Contact: Rohit Nayak,Vice President, Physician Technology Solutions

A special 2013 HIMSS invitation to all HIStalk readers: Visit the Quest Diagnostics Healthcare IT Theatre – Booth 3927.

Quest Diagnostics team members will be featuring educational presentations and industry insights from key opinion leaders on technology topics including:

  • Interoperability
  • Top Strategies for Accelerating Your ACO and Care Collaboration Strategy
  • Mobile Health – featuring Travis Good, MD, MBNA, MS, HIStalk Mobile Health contributor
  • Industry Standards/HL7
  • Elevating Your Enterprise Content Management (ECM) with a SOA Platform
  • Enhancing business processes/streamlining registration programs
  • Our Health IT Quality Solutions Program to ensure quality Lab-EHR interoperability

ChartMaxx and Care360 with Data Exchange, part of the Care360 Suite of Healthcare IT Solutions from Quest Diagnostics, are exhibiting together to showcase the strengths of the company’s entire HCIT portfolio. EHR vendors can learn how our Health IT Quality Solutions Program benefits them through streamlined interfacing and promotion of their quality EHR solutions by us.

We are focused on “Empowering Better Health: Quest Diagnostics Healthcare IT Solutions.”

Quest Diagnostics booth representatives will be holding drawings for iPads and other exciting giveaways following each 20-minute presentation.

For more information and a schedule of the presentations, visit Care360.com.



To schedule a meeting:

Contact: Reed Liggin, President & CEO

Based in Kennesaw, Georgia, RazorInsights is a dynamic healthcare information technology company. In keeping with the principle of Occam’s Razor, they have created a simplified HIS solution for Rural, Critical Access and Community hospitals. Introducing ONE (ONC-ATCB 2011/2012) — a single-database, cloud solution offering a simple user experience with cutting-edge clinical tools and industry-standardized data. Hospitals can expect to improve their performance and bottom line with ONE from RazorInsights. To register for a live product demo or for more information, visit www.razorinsights.com or call 770-308-4111.



Booth 4640

Contact: Lynette Corte, Lead Qualification Manager

RelayHealth is proud to be a featured exhibitor at HIMSS13 March 3-7 at the Ernest N. Morial Convention Center in New Orleans. If you plan to attend this important annual industry event, we’d like the opportunity to learn more about your goals and challenges for the upcoming year, and explore how RelayHealth can help you succeed in 2013 and beyond with the Right Connections for Better Health.

RelayHealth provides solutions that can help you satisfy requirements for Meaningful Use Stage 2, and meet your objectives for providing accountable care. As the healthcare industry continues to experience substantial change, RelayHealth is also at the forefront of developments in areas such as health information exchange, patient engagement, and readmission management. Check out the exhibition hall floor map and make plans to stop by for a visit with us in Booth #4640. We look forward to meeting with you in New Orleans.

Salar, Inc.


Booth 6754

Contact: Greg D. Wilson, Director of Sales

Salar offers physician clinical documentation and charge capture solutions to hospitals and health systems nationwide. Our flagship product, TeamNotes, has recently been entirely rewritten allowing our customers to deploy the solution faster, easier, and to a wider array of devices than ever before. At HIMSS, Salar will showcase this latest release, TeamNotes v6, and within that demonstration special attention will be focused on front end computer assisted coding for ICD-10 compliant documentation, physician charges as derived by the notes themselves, care team collaboration of notes, physician hand off, and related CDI workflows.

In lieu of yet another iPad giveaway or a similar free gizmo, at this time Salar is planning to offer a charitable donation in the name of one visitor to the booth. Details are forthcoming.

Sandlot Solutions


Booth 2063

Contact: Derek Plansky, Senior Director, Client Solutions

Sandlot Solutions has a proven, deployed system managing more than 2.8 million lives. Sandlot manages risk, drives clinical management and provides business analytics. All of the things that are required by MU2, and beyond and all the things an Accountable Care Organization (ACO) must do. Sandlot provides all the tools to manage against risk-based payment systems. Most application systems only use claims data for analysis – Sandlot merges clinical and claim data to manage care and manage risk. Sandlot using a Software-as-a-Service (SaaS or cloud computing platform) is very fast, built on reliable technology – system changes for your information systems and changes for any of your affiliated entities are not required . . . also connects to non-affiliated trading partners in your trading area. The combination of Healthcare Information Exchange (HIE), Care Management and Analytics makes Sandlot the Fourth Generation Technology.

Santa Rosa Consulting


To schedule a meeting:

Contact: Doug Hires, Executive Vice President, Strategic Advisory and Sales & Marketing

Santa Rosa Consulting is a national provider of management consulting and information technology services to the healthcare industry. Through our unique blend of strategic advisory services and technical consulting expertise across the full range of healthcare IT vendor products and systems, we deliver solutions specifically designed to address your business needs.

Seamless Medical Systems


To schedule a meeting:

Contact: Frank Grant, Vice President, Sales

Seamless Medical is solely focused on improving the patient’s experience in medical practices at the point of care. Our mission is to leverage technology in patients’ hands to simplify the front end of the practice workflow, engage the patient in the registration process, and provide the patient with educational content relevant to his/her scheduled appointment and medical conditions. Our team’s decades of combined experience in the medical, healthcare administration, and business arenas has led to the formation of the company and dedication to our solution.

Shareable Ink


Booth 3568

Contact: Suzanne Cogan, Vice President, Sales and Marketing
877.572.7423 x 802

Shareable Ink is the enterprise cloud-based platform that transforms point-of-care clinical documentation to structured data and analytics. By incorporating natural input tools, such as iPads and digital pen and paper technology, clinicians can continue documenting in the fastest, most efficient manner. The resulting structured and clinically-rich output populates the EHR with discrete data, as if typed in directly. Predictive analytics give hospitals and practices unprecedented insight into their operations – from a clinical, quality, and efficiency standpoint.

Visit us at HIMSS – # 3568 – for an interactive demo of our applications that automate areas where electronic documentation has traditionally been challenging – from anesthesia to patient-generated history to ambulatory sites. We’ll also have a special unveiling of our iPad App – you won’t want to miss it! For everyone who mentions ‘LIBERATE’ at our booth, we’ll be making a donation to one of our favorite NOLA charities.

Siemens Healthcare


Booths 2640 and 2641

Contact: Roger May, Senior Director, Marketing

Join us to learn how a growing number of healthcare organizations—both large and small—are using Soarian® to connect top-of-the-line patient care with the bottom line. Hear the story of how Soarian unites the revenue cycle for seamless financial performance using contract-driven processing. See how Soarian helps foster collaboration by connecting clinicians to patient data and to one another with integrated clinical workflow.Learn how more people in more places can connect… with Soarian. See the new Soarian Ambulatory offering in our main booth and our MobileMD HIE in our adjoining booth.

Stop by the Siemens booth and we will make a contribution to Hope For The Warriors® whose mission is to enhance the quality of life for post-9/11 service members, their families, and families of the fallen who have sustained physical and psychological wounds in the line of duty. www.hopeforthewarriors.org



To schedule a meeting:

Contact: William Holliman, Dragon Medical Adviser
888.848.1450 ext. 210

Is your EHR doing all of the dictating? Take back control, and the ability to dictate your notes, with the most accurate speech recognition software yet, Dragon Medical Practice Edition. Visit SpeechRecognition.com to schedule a free demo today!

Streamline Health Solutions, Inc.


Booth 1821

Contact: Michael Schiller, Senior Vice President, Sales, Marketing & Account Management

Streamline Health offers specialized solutions that will:

  • Get you closer to Meaningful Use with EHR-integrated enterprise content management solutions
  • Provide actionable insight into your organization’s true financial performance with Business Intelligence solutions
  • Help facilitate the transition to ICD-10 with our suite of integrated computer assisted coding (CAC) and CDI solutions

Stop by booth 1821 at HIMSS to view a live demonstration of AccessAnyWare™, OpportunityAnyWare™ and/or Collabra™ and learn how Streamline Health Solutions, Inc., can help your healthcare organization successfully face today’s challenges.



Booth 4411

Contact: Dante Rankart, Vice President of Sales

SuccessEHS is a nationally acclaimed vendor providing Electronic Health Record (EHR) and Practice Management solutions with Integrated Medical Billing Services. SuccessEHS also provides Electronic Dental Record (EDR) and Dental Imaging solutions. Founded in 1995, SuccessEHS established itself as a leader in the emerging practice management applications market by delivering an innovative blend of clinical, operational and financial software paired with a suite of specialized integrated success services. SuccessEHS, entirely in-house developed and supported, has achieved multiple certifications from CCHIT.

Visit us at booth #4411 to learn how SuccessEHS can help practices improve care, increase revenue, successfully manage the ICD-10 transition and earn incentives through Meaningful Use and the Physician Quality Reporting System. While you’re there, spin our wheel to win fun prizes, including cash! We look forward to seeing you in the Big Easy!

Sunquest Information Systems, Inc.


Booth 911 and MU Booth 149, Kiosk 85

Contact: Tracey Eddy, Marketing Event Planner

Sunquest delivers market-leading diagnostic information technology and outreach solutions, designed and implemented to fulfill the business objectives of today’s healthcare leaders. Sunquest Laboratory is the leader in the market, enabling labs to operate with optimized performance and deliver quality diagnoses, while meeting regulatory and interoperability standards. Our solutions demonstrate a commitment to patient safety, workflow excellence, predictive and personalized medicine, and physician and patient affinity, serving users worldwide. Through outreach, we extend the lab to the community and provide the tools that turn information into intelligence.

At Booth 911:

Monday March 4th @ 2:00 pm
Guest Speaker Representative Gayle B. Harrell, President and CEO of Health IT Strategies, LLC ONC HIT Committee Member, Florida House of Representatives
Subject: Meaningful Use

Tuesday March 5th @ 10:30 AM and 3:00 pm
Guest Speaker Patty Sollman, Blood Bank Supervisor/LIS System Manager, Deaconess Health System
Title: In the age of the Integrated EHR, why SUNQUEST is the RIGHT choice as your Laboratory/Pathology System…..a user perspective

To request a meeting with a member of the Sunquest team at HIMSS please complete a request form: http://info.sunquestinfo.com/HIMSS2013_HIMSS2013v1.html.

Our give away this year will be a miniature plush toy – Sunquest Lab.

Surgical Information Systems (SIS)


Booth 6429, Intelligent Hospital Kiosk 8711-33

Contact: Emmy Weber, VP of Marketing

Surgical Information Systems (SIS) provides software solutions that are uniquely designed to add value at every point of the perioperative process. SIS’ singular focus in the OR helps hospitals drive both greater efficiency and better patient outcomes while integrating with your information systems environment. Visit SIS at Booth #6429 to learn how the fast, mobile, connected SIS Solution can help you achieve a "Slam Dunk" in your OR. Rapidly achieve remarkable outcomes with a proven implementation approach by the perioperative experts. Speed user adoption with mobile documentation and analytics that simplify OR management. Seamlessly connect to the enterprise, enabling providers to share information, prevent duplicate documentation, and analyze performance.

SIS is proud to be the only perioperative information management system vendor to participate in the HIMSS Intelligent Hospital Showcase. We will demonstrate our comprehensive perioperative software solution, showcasing interoperability between medical devices, hardware, and software.

TeleTracking Technologies, Inc.


Booth 6619

Contact: Amie Podolak, Director, Marketing

TeleTracking, Booth #6619, will preview its Real-Time Capacity Management™ (RTCM) platform, which removes wasted time in hospitals much more efficiently by combining advanced patient flow, business intelligence, and real-time location technologies. The platform integrates the just-released Capacity Management Suite™ system version 3.0 and TeleTracking’s Real-Time Locating System, with the goal of progressively removing delays to the management and execution of critical business processes. Also, enter for a chance to win a Tag Heuer watch (valued at $2,500)!



Booth 341

Stop by TeraRecon’s booth to learn all about the new iNtuition Enterprise Medical Viewer (iEMV), iNtuition SHARE and iNtuition Cloud. While there, enter a drawing to win a new iPad Mini!

iEMV provides a simple, intuitive, browser-based client which requires no download, no installation, and no plugin. A completely zero-footprint viewer, which supports a wide range of browsers dating back to IE7.

iNtuition SHARE makes possible CD-free transport and distribution of images between medical facilities and peers, or patients. When a healthcare facility deploys an iNtuition SHARE server, it is able to offer free access to network upload of images to institutions that need to send images into the facility, while removing the need to burn CDs for outgoing images.

iNtuition CLOUD is a self-contained solution which allows the full capability of iNtuition to be deployed via a web browser, either as an externally-hosted managed service, or as an in-house Private Cloud.

The McHenry Group


To schedule a meeting:

Contact: Lisa Gatto, Director of Client Development

Celebrating nearly 22 years in business, The McHenry Group (TMG) has become the most successful and most experienced International Executive Search Firm solely dedicated to serving the healthcare software vendor market. How successful? Since 1991, TMG has successfully placed over 2,000 candidates within the healthcare technology vendor industry.How experienced? Our Team of ten (10) search consultants has an average tenure with our firm that exceeds 11 years!

One of our Clients put it best: “Even though I was expecting great things from The McHenry Group, I was surprised by the extra effort TMG expended to understand our company, its corporate goals and our goals for our open position.I will definitely seek your help whenever our needs mesh with your services.”

TMG’s recruiting efforts focus on healthcare software vendors in the Provider and Payor (Payer) spaces. We identify superb talent for the C-level, VP Sales, regional sales, territory sales, channel marketing, client account executives, client services and implementation, sales support, consulting, marketing, product management, product development, clinical informatics, physician executives, clinical liaisons, nursing (RN) informatics and more! TMG is equipped to quickly tap into the hidden candidate market and recruit Top Talent that are not active on the market. Additionally, we can delve into our extensive proprietary database of candidates, coded by specific title, areas of expertise, etc.



To schedule a meeting:

Contact: Jeff Johnston, Executive Director, Business Development, President

TrustHCS provides consulting and services to address Clinical Documentation Improvement (CDI) programs, ICD-10 preparation, revenue cycle improvement, coding services, auditing and cancer registry. Visit www.trusthcs.com for more information!

T-System, Inc


Booth 2219, MU Experience booth 149/kiosk 42

Contact: Corinne Tso, Vice President, Marketing

This year at HIMSS, T-System will highlight solutions proven to help hospitals across the country achieve Meaningful Use and reduce avoidable readmissions through better patient transition management. In the T-System main exhibit booth #2219, leadership from Baptist Health of Kentucky and Cox Medical Center Branson in Missouri will discuss their experiences. In the HIMSS13 Meaningful Use Experience, a new special demonstration area for certified EHRs, T-System will demonstrate how an emergency department information system can help hospitals attest to Meaningful Use specifically highlighting the workflow for capturing patient history and documentation.

T-System, Inc. advances the practice of emergency medicine with solutions proven to solve clinical, financial, operational and regulatory challenges for hospitals and urgent care clinics. More than 40 percent of the nation’s emergency departments rely on T-System for gold-standard documentation, revenue cycle management, and performance-enhancing solutions.

Valence Health


Booth 772

Contact: Kevin Weinstein, Chief Marketing Officer

If you’re an executive overseeing a Medicare ACO, interested in population health, or pursuing value-based reimbursement opportunities, Valence Health would like to help. Valence Health is among the nation’s leading companies in helping healthcare providers better manage their patient populations and accept financial responsibility for the quality of the care they provide. With unique data collection and analysis tools, Valence Health has emerged as a leader in population management, serving dozens of clients from small physician groups to the Cleveland Clinic.

At the same time, in-depth actuarial analysis combined with operational excellence allows Valence to not only advise but also provide ongoing services to provider organizations operating under various value-based reimbursement models. From risk-based contracting to accountable care organizations (ACOs) to administering provider-sponsored health plans, Valence has been helping providers appropriately accept and manage financial responsibility while improving clinical quality since 1996.

With headquarters in Chicago, and three other office locations, Valence Health’s 300 employees help support the health of more than 13 million patients nationwide.

Velocity Data Centers


To schedule a meeting:

Contact: Steve Jacobs, President

We enable healthcare IT organizations to achieve their strategic goals through our innovative solution to deliver cloud computing infrastructure. This innovative approach delivers incredible benefits at reduced cost. Allowing healthcare organizations to grow revenue, reduce operating costs and leverage current and future technology trends.



Booth 3121

Contact: Tushar Jain, Regional Sales Manager

VersaSuite is an innovative HIS and EHR solution designed to adapt to your hospital’s and clinic’s needs, no matter how complex. We offer a single database solution designed with identical and intuitive user interfaces for inpatient, outpatient and emergency department environments.

Versus Technology


Booth 3463

Contact: Stephanie Bertschy, Director of Marketing

If you’re looking for awesome IT, we’ve got it at booth #3463. Our Real-time Locating System (RTLS) powers multiple time- and money-saving applications, from Asset Tracking to Patient Flow—and even, Hand Hygiene. We’re unveiling the first of its kind, RTLS-integrated dispenser, part of an overall hand hygiene safety program that will help your facility improve compliance by creating a culture of safety and accountability.

Added bonus — we’ll be conducting in-booth RTLS sessions, where you can learn directly from Versus clients, patient flow experts, and our own executives. Delve into implementation, integration and technology-related questions about patient flow, analytics, asset tracking, hand hygiene and more. Space is limited, so learn more and sign up now at http://versustech.com/himss13.

Don’t be led down the path of promises, get experience and proven results with Versus Advantages™ — visit with us at Booth #3463.

Virtelligence Consulting


Booth 3320

Contact: Akhtar Chaudhri, CEO

Virtelligence is a privately held premier Healthcare IT consulting firm that offers solution advisory and Healthcare IT consulting services to payors and providers organizations nationwide. Vi Through our unique consulting model providing an implementation-oriented partnership with clients, we offer consulting expertise across the full range of Healthcare IT vendor products and we deliver solutions specifically tailored to address the business needs of the healthcare IT industry.

  • Project Management & Strategic Guidance
  • Meaningful Use and ICD-10 Projects
  • System Implementation & Upgrades
  • Clinical Workflow & Process Optimization
  • Revenue Cycle Improvement
  • Business Intelligence & Data Analytics
  • Health Information Exchange Adoption


VitalWare, LLC.


Booth 6654

Contact: Kelly Jorgensen, VP Business Development

Visit booth #6654 and enter to win a free iPad including a license to our new application, Doc Sherpa! A complementary ICD-10 financial risk assessment will also be available for those who sign up!

VitalWare leads the market in transforming healthcare intelligence into useful and actionable information so our clients can focus their time and resources on core business. VitalWare will be launching two new products to assist in provider ICD-10 implementation and beyond:

  • DocSherpa, an innovative iPad app designed to guide physicians through documentiation requirements utilizing an easy to understand user interface. By helping physicians document missing concepts, DocSherpa alleviates physician productivity constraints today and well beyond the ICD-10 implementation.
  • VitalSigns, the claims analytics solution and retrospective coding & auditing tool using TrueShift analytics over predictive modeling to identify actual ICD-10 risk.

Whether you ten-code your claims in VitalSigns, or opt to take advantage of our Quick Start offering to begin building your repository of claims, the TrueShift identified is critical in understanding true financial risk, documentation deficiency risk and payer contracting opportunities.

Vitera Healthcare Solutions


Booth 6113


Vitera Healthcare Solutions provides end-to-end clinical and financial technology solutions so physicians and medical professionals can work with patients instead of paperwork. Serving more than 400,000 healthcare professionals including 80,000 physicians, Vitera Healthcare Solutions provides electronic health records and practice management systems, processes 33 million transactions and 1.8 million e-prescriptions monthly, and serves several specialties including primary care, OB/GYN, pediatrics, cardiology and orthopedics in all sized practices and Community Health Centers. Don’t miss seeing Vitera Healthcare up close and personal! Stop by our booth # 6113 to say "hello" and learn more about our industry leading healthcare software solutions.



2-17-2013 7-39-59 AM

Booth 851

Contact: Tisa Murdock

VMware, Inc. (NYSE: VMW), the global leader in virtualization and provider of vCloud for Healthcare; the healthcare industry’s first end-to-end  cloud computing platform, is proud to sponsor HIStalk.

VMware vCloud for Healthcare is the first comprehensive framework and partner ecosystem supporting the entire health IT environment – from point of care to the most critical patient care systems.  Helping to safely accelerate healthcare reform and the transition to truly connected care, this new innovative platform enables organizations to exchange information and deliver secure, agile, and reliable patient care products and services.  A private cloud platform with  hybrid cloud capability, VMware vCloud for Healthcare meets the growing needs of healthcare both today and tomorrow.

Vocera Communications, Inc.


Booth 6329, Intelligent Hospital Pavillian Booth 8711

Contact: Mauricio Cornejo, Sales Support

Vocera provides mobile communication solutions focused on addressing critical communication challenges facing hospitals today. We help our customers improve patient safety and satisfaction, and increase hospital efficiency and productivity through our Voice Communication, Secure Messaging, and Care Transition solutions. Exclusively endorsed by the American Hospital Association, the Vocera solutions are installed in more than 800 hospitals and healthcare facilities worldwide.

Join Vocera in our booth for a Beignet Break on Wednesday morning.

Wellcentive, Inc.


To schedule a meeting:

Contact: Rich Walsh, Vice President of Corporate Strategy

Senior Management will be located at the Hilton Riverside in an Executive Suite conducting presentations and open discussions! We look forward to seeing you there!

Wellcentive delivers population health management solutions that enable quality improvement throughout the continuum of care. Wellcentive’s Advance™ platform transforms disparate data into actionable insights that facilitate coordinated preventive care and chronic disease management, physician alignment, clinical integration, and success with value-based reimbursement and incentive programs. Wellcentive empowers healthcare organizations to improve both clinical and financial outcomes.

Wellsoft Corporation


Booth 3158

Contact: Denise Helfand, VP, Sales & Marketing

Consistently ranked #1 Emergency Department Information System (EDIS) by KLAS, (most recently awarded Best in KLAS 2012) Wellsoft EDIS offers an exceptional combination of experience, extensive workflow analysis and award winning customer support. Wellsoft EDIS is certified for Meaningful Use. Software features include Patient Tracking, Clinical Documentation, CPOE/Results, Charge Capture including Infusion Charge Capture, Risk Management and CCD Document exchange. Wellsoft is EDIS at its BEST!

Visit Wellsoft at Booth #3158 to have a brief demonstration and discuss how Wellsoft EDIS fully integrates with HIS and ancillary systems AND can help with your roadmap to Meaningful Use attestation.

Winthrop Resources


To schedule a meeting:

Contact: Dan Mandy, Director of Business of Development

Winthrop specializes in healthcare technology finance.The realities of today’s healthcare market demand a finance solution that can change with you as your strategic direction dictates.Please reach out to Winthrop to learn more on how we can partner with you to deliver a future of efficient care/systems and improved patient outcomes.

Wolters Kluwer Health


Booth 1740

Contact: Alyssa Downing, Marketing Coordinator

A leader in point of care information, Wolters Kluwer Health Clinical Solutions provide best of breed offerings focused on improving the quality of care & driving clinical productivity. Hospitals, ASCs, physicians offices, payers, labs & retail pharmacies turn to us as their trusted partner for the content & tools they rely on every day. From Clinical Documentation, to Clinical Drug Information, to Clinical Informatics & Surveillance, to Clinical Decision Support, our products deliver meaningful solutions clinicians value. Facts & Comparisons, Lexicomp, Medi-Span, ProVation Medical, ProVation Order Sets, Sentri7, Health Language & UpToDate. Visit our booth for a chance to win one of five iPad minis.




Booth 4469

Contact: Kent Rowe, VP of Sales

We’re ZirMed and we’re one of the nation’s leading providers of revenue management solutions for healthcare providers. Offering claims management, eligibility verification, electronic remittances, patient statements, payment processing, and business analytics, our solution suite simplifies the complexities of payments for providers and their patients. We resolve many problems with one simple solution – and one great relationship.

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