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Dr. Jayne’s HIMSS Report – Tuesday

February 22, 2017 News No Comments

Today brought a less-stressful commute to HIMSS and easier parking. I started the day at Medicomp Systems (Booth 2303) playing their Quippe Virtual Experience game. Players use Quippe Clinical Solutions to solve a variety of problems. Responses are timed and high scorers receive prizes. They’re giving away Apple watches, so worth checking it out.

From there, it was over to CoverMyMeds (Booth 1214), whose business must be booming based on the size of their booth. They had mailed a scratch-off game card to my house and I left with a lovely parting gift – a beach ball, which was thankfully deflated. Normally I’m not into swag, but I’m thinking about bouncing it around the crowd at the next hospital medical staff meeting.

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After that, I headed to the Interoperability Showcase, stopping by the MedData booth for a scone. Today’s flavors: lemon and blueberry. I spoke with a sales rep who was very engaging and it turns out he grew up just a few miles from where I live. We had a nice chat and I realized I’ve done some work for a couple of their clients, so it was nice to make a connection.

The Interoperability Showcase was buzzing with lots of demos. I spoke with Apex Data Solutions about some work they’re doing with the VA regarding data reconciliation. The reps were engaging and knowledgeable. The Showcase had some areas with clinical vignettes demonstrated by various vendor partners, so I checked out this one illustrating asthma care from telemedicine through hospitalization to discharge and outpatient management of complications. The reps did a great job, but I was a bit annoyed by the guy live-casting the entire thing, including the attendees. It’s one thing to catch people in the background of a photo, but it’s another thing to pan your phone around on a selfie stick getting close-ups of unwitting people who happen to be standing next to you and broadcasting them to the universe.

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Jenn already scooped me with a picture of the giant Connect Four game at the PEPID booth, but I did stop by for a match. I liked this artwork at the Q-nomy booth.

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I’m not sure what happened to the picture I took on the show floor, but I fell in love with the Ballo chair at Humanscale (Booth 1513). I’ve tried the exercise ball chairs and found them to be uncomfortable, but this one was very different. I’m seriously thinking about tracking one down when I get home. They also have wheeled workstations that adjust to a user’s height electronically, which makes users more likely to adjust them, therefore preventing ergonomic problems.

Vendors use a variety of gimmicks to get people into their booths – pens, stress balls, hot/cold packs, hand sanitizer, lip balm, candy, and more. DSS Document Storage Systems was screen-printing tee shirts in their booth, where eSolutions was holding a drawing for a Coach bag. NextGen has a giant Plinko game in their booth, while IBM Watson has live moss and some kind of fuzzy ground cover plants growing on displays in their booth. I haven’t seen too many people in costumes like we used to see on the show floor. Although it’s more professional now, I miss it.

I overheard two women speaking about the Disruptive Women luncheon, which they felt was well worth attending. I also overheard someone talking about vendor reps being rude on the shuttle bus, and naming them specifically. Apparently on yesterday’s morning shuttle, two of them refused to hold their laptop bags on their laps, placing them in seats next to them, which meant people who were trying to board the bus had to be turned away. If you’re wearing a vendor shirt and a name tag, don’t forget that makes you “on stage” in Disney terms. People notice when you’re doing things that aren’t courteous and kind and it might just cost your company business.

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Liaison had some sweet badge ribbons at booth 5570. I’ll let you guess which one I chose.

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Bottomline Technologies had their sponsor sign on display.

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From the exhibit hall, I headed straight to Nordic’s HIMSS reception at Del Frisco’s Steak House. We had a lovely outdoor balcony and I made some new friends, including marketing guru John Pollard and data analytics expert Tim Grilley. They were great to talk with and Tim certainly impressed with the best bowtie and shoes of the day (although his wife apparently thinks the shoes would be more appropriate on a sixth grade girl with pigtails). His suit brought the accessories together nicely.

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From there it was off to the New Media Meetup where I spied Jenn and some other social media glitterati. I always feel like the odd man out at events like that since I’m anonymous. I brought a friend with me who didn’t really understand the depth of what is going on with social media and healthcare IT, and by the end of the night, I think she was ready to start her own blog about dysfunctional vendors she works with.

After the Meetup, we headed to meet some friends for one last drink before crashing for the night. I’m averaging more than 10 miles of walking a day, so it’s definitely time for a break.

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