Black Book Research

Black Book is recognized internationally for accurate, impartial, vendor agnostic, customer satisfaction and loyalty surveys in the managed services and technology industries. Black Book, its founders, management and staff do not own or hold any financial interest in any of the vendors covered and/or encompassed in the surveys it conducts or performance ratings it publishes.

For methodology, auditing, resources, comprehensive report licensing and ongoing vendor ranking data see: http://www.blackbookmarketresearch.com.