Monday Morning Update 6/9/25

Top News

Shares of virtual care and coaching company Omada Health jump to $23 in their Friday IPO debut, up from the $19 offering price.

The early pop faded by the close, however, with shares ending where they opened and the company’s public valuation of $1 billion remaining unchanged since its last private funding round.

Reader Comments

From Pedro Borbon: “Re: Emory Healthcare. Parted ways with its chief information and digital officer, its CISO, and its CTO within the past month. It previously dismissed its chief innovation officer and another C-suite executive, basically eliminating its entire technology leadership team without announcing it.” Partially verified since some, but not all, of those who have reportedly departed have updated their LinkedIn with a non-Emory status. That’s understandable since it’s tough to smile from the same face that just took a punch. Emory announced the departure of CIDO Alistair Erskine, MD, MBA in April as it also went back to separate CIDOs for the health system and university.

From Ornery Bugger: “Re: DexCare. Churn in past 12-18 months include the CEO, two CTOs, CPO, chief customer experience officer, chief growth officer, chief commercial officer, three sales VPs, and the head of implementation, also at least 30 director-level people from product or engineering. Only two sales reps out of at least 20 have lasted two years. Some of the execs have no healthcare experience.” Unverified because I wasn’t interested enough to crawl LinkedIn. The exec team page from just over a year ago lists eight execs, of which two are listed on the current version of the page. I’m omitting a lot of other information from the reader since I can’t confirm and I don’t want to pile on the Providence-launched capacity management software company. DexCare has raised somewhere around $200 million, with some of its customers taking a stake.

HIStalk Announcements and Requests

Last week’s poll results will surprise no one.

New poll to your right or here: Should health systems flag AI-generated content in the chart and patient-facing documents? My take: clinicians own the content, whether it comes from their fingers, ambient AI, or EHR auto-wizardry. The review-edit-approve loop goes all the way back to voice orders scribbled by a nurse onto a paper chart and human-transcribed dictation. Some docs will keep rubber-stamping whatever pops up, hoping that a malpractice jury will buy the argument that accountability was someone else’s job. But the real challenge is figuring out who the quarterback is for a given note or data element when multiple systems and clinicians are contributing. Maybe every data element, insight, recommendation, or observation should be tagged with its source, aka metadata as malpractice insulation.

I have been imperceptibly absent for several days on vacation, during which I missed HIStalk’s 22nd birthday on June 3. I was describing the site to a guy while I was away and he provided a perspective that I hadn’t thought of: “You’ve been writing the same technology blog for more than 20 years? How is that even possible with all the tech changes?” I’m the industry’s “Deliverance” banjo guy, sitting here plucking the same tune while bemusedly watching the oblivious paddlers.

Sponsored Events and Resources

Live Webinar: June 18 (Wednesday) noon ET. “Fireside Chat: Closing the Gaps in Medication Adherence.” Sponsor: DrFirst. Presenters: Ben G. Long, MD, director of hospital medicine, Magnolia Regional Health Center; Wes Blakeslee, PhD, vice president of clinical data strategies, DrFirst; Colin Banas, MD, MHA, chief medical officer, DrFirst. Magnolia Regional Health Center will describe how its Nurse Navigator program used real-time prescription fill data from DrFirst to identify therapy gaps and engage patients through timely, personalized outreach. The effort led to a 19% increase in prescription fills and a 6% drop in 30-day readmissions among participating patients. Attendees will learn why prescribing price transparency is key to adherence, how real-time data helps care teams support patients between visits, and how Magnolia aligned its approach with value-based care and population health goals.

Contact Lorre to have your resource listed.

Acquisitions, Funding, Business, and Stock

Best Buy reports a $109 million restructuring charge for its health division, citing slower adoption of its hospital-at-home offerings due to financial pressures that its health system partners are facing.

Private equity firm Madison Dearborn Partners acquires an unstated significant ownership position in NextGen Healthcare, which was taken private in 2023 by PE firm Thoma Bravo. Both PE firms will be involved in the company’s management. NextGen also announced that it will replace CEO David Sides with President and COO Sri Velamoor.

Sales

• Managed Care Advisory Group offers its provider assistance services for the $2.8 billion BCBS provider settlement — which requires claims to be filed by July 29, 2025 — to customers of Altera Digital Health.
• Emory Healthcare will spend $51 million to implement Epic at its newly acquired Houston Healthcare.

People

San Mateo County Health promotes Rich Bailey, MS (MultiCare Health System) to CIO.

Announcements and Implementations

Stanford Medicine is piloting ChatEHR, a homegrown, secure AI chatbot that focuses solely on a specific patient’s EHR data. A few dozen clinicians are testing the tool, which can retrieve allergies, procedures, and lab results on demand without adding its own interpretation or advice. It can also summarize the external records of hospital admissions, which is often a chore due to inconsistent formats and documentation styles.

TeleTracking and Palantir partner to offer hospitals AI-powered, real-time predictive insights to address capacity, staffing, patient flow, and financial performance.

Availity and Vim partner to integrate real-time care-gap identification directly into provider EHR workflows, enabling seamless point-of-care notifications and secure submission to improve HEDIS and Stars performance and reduce administrative burden.

KLAS offers “complete looks” at six ambulatory EHR vendors:

• Athenahealth was graded B- with a score of 79.6, with strengths of product integration, timely upgrades, and user-friendly interfaces, with negatives of challenging implementations, varied support knowledge and responsiveness, and hidden costs.
• EClinicalWorks earned a C- grade and 70.5 score, with strong suits being low initial licensing cost, web-based stability, scheduling tools, and internal integration, with weaknesses being poor training, nickel and diming, and slow support that is hampered by language barriers.
• Epic earned an overall B grade and 82.3 score, with strengths in data sharing, innovation, and support and weaknesses in cost, frequent updates that can break workflows, and overly complex billing and reporting.
• Greenway Health was graded D- with a score of 59.3, with its user friendly interface and telehealth capabilities being offset by slow support, nickel and diming, limited training resources, and cumbersome integration with external systems.
• NextGen Healthcare was graded C- with a 70.1 score, with strong points being customization, product integration, and analytics capabilities but weaknesses in lack of employee knowledge, an unintuitive user interface, and gaps in implementation and training.
• Veradigm earned an overall D grade and 63.8 score, with users appreciating its ease of use and integrated clearinghouse functionality, but expressing frustration with support, nickel and diming, and outdated functionality.

Government and Politics

CMS Chief Health Informatics Officer Alex Mugge, MPH will reportedly leave to take a health policy job with Oracle Health, where she would rejoin her former boss Seema Verma.

Sponsor Updates

• Baptist Health (AL) will use managed services from Healthcare IT Leaders to maintain its Oracle Health system.
• Altera Digital Health partners with Managed Care Advisory Group to bring MCAG’s class action lawsuit recovery services to providers.
• Frost & Sullivan recognizes Wolters Kluwer Health as a clinical decision support leader in its 2025 Frost Radar report.
• Elsevier develops an evaluation framework for assessing the performance and safety of generative AI-powered clinical reference tools including its Clinical Key AI.
• A new Black Book Research analysis finds that providers are facing significant upheaval in their credentialing and privileging technology as major regulatory changes loom in 2026.
• Waystar celebrates its one-year anniversary as a publicly traded company.

The following HIStalk sponsors will exhibit at the HFMA Annual Conference June 22-25 in Denver:

• AGS Health
• Altera Digital Health
• Arcadia
• CereCore
• Clearsense
• FinThrive
• Healthcare IT Leaders
• Infinx
• Inovalon
• MRO
• Netsmart
• Nordic Consulting
• Nym Health
• SmarterDx
• TruBridge
• TrustCommerce, a Sphere company
• VisiQuate
• WayStar
• Wolters Kluwer Health

Blog Posts

• Transforming CBO Case Management with Kiip (Findhelp)
• Nurses of Note 2025: The Director of Quality Management (PerfectServe)
• Powering Value-Based Care with Connected, Intuitive Technology (Netsmart)
• Because the doctor said so: How bureaucracy hijacked the exam room (Nordic)
• The Patient Portal Can’t Do It All (Praia Health)
• Unlocking healthcare interoperability: Redox + Databricks at Data + AI Summit 2025 (Redox)
• Move assets from staging to production with Promotion (Redox)
• Understanding TJC OPPE Requirements for Specialty Specific Indicators (Symplr)
• Navigating governance and change management in EHR projects: driving strategic transformation (Cardamom)
• Tegria at MUSE Inspire 2025: Advancing Compliance and Financial Performance in Healthcare (Tegria)
• Three Essential Strategies for Coding Excellence in the Era of Artificial Intelligence (TruBridge)
• Anticipating the Inevitable: Rethinking Denials in the Healthcare Revenue Cycle (VisiQuate)

Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
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