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The HIT Productivity Paradox — It’s Gonna Be OK

February 21, 2013 DrLyle 4 Comments

The New York Times publishes another article about how spending money on EMRs is a waste since the benefits are not obvious. Like so many media cycles, they build you up (HIT is great) and then tear you down (HIT is a waste of money). 

Fair enough. Are EMR’s worth it? Was MU worth it?

I’ve said before that I don’t think I would have spent the $30-40 billion that way (remember, they use the $19 billion figure because they assume $10-20 billion in savings). I would have focused on mandating standards and trying to push for a uniform data model platform upon which vendors could then build their more external facing products.  

However, I will happily admit that MU has done its job. It has stimulated the adoption of EMRs. It won’t be the 80+ percent they were hoping, but it still got a lot of people off their asses and moving.

Next question: will EMRs provide all the great things we are hoping for?

Certainly we’ve got some issues. EMRs are still not mature, nor is our understanding on how to best use them. But no technology, from cars to computers, started out perfect.  

I’ve been reading "The Signal and the Noise." Very early on, it reminds readers of "the productivity paradox," which helped explain why the early computer age (1970s-1990s) actually saw a lower productivity as everyone was figuring out how build them well and how to use them. Sound familiar?

From Wikipedia:

The productivity paradox was analyzed and popularized in a widely-cited article by Erik Brynjolfsson, which noted the apparent contradiction between the remarkable advances in computer power and the relatively slow growth of productivity at the level of the whole economy, individual firms, and many specific applications. The concept is sometimes referred to as the Solow computer paradox in reference to Robert Solow’s 1987 quip, "You can see the computer age everywhere but in the productivity statistics." The paradox has been defined as the “discrepancy between measures of investment in information technology and measures of output at the national level.” It was widely believed that office automation was boosting labor productivity (or total factor productivity). However, the growth accounts didn’t seem to confirm the idea. From the early 1970s to the early 1990s there was a massive slow-down in growth as the machines were becoming ubiquitous. (Other variables in country’s economies were changing simultaneously; growth accounting separates out the improvement in production output using the same capital and labour resources as input by calculating growth in total factor productivity, AKA the "Solow residual.")

If and how can this best be applied to healthcare IT? It turns out that some smart authors actually addressed this exact issue in a June 2012 NEJM article entitled. “Unraveling the IT Productivity Paradox — Lessons for Health Care.” The authors explain that sure, we are seeing problems with HIT, but it is as expected, just like every other new industry has to evolve. They conclude with the following paragraph:

The resolution of the original IT productivity paradox suggests that current conclusions about the value of health IT investments may be premature. Research suggests three lessons for physicians and health care leaders: invest in creating new measures of productivity that can reveal the quality and cost gains that arise from health IT, avoid impatience or overly optimistic expectations about return on investment and focus on the delivery reengineering needed to create a productivity payoff, and pay greater attention to measuring and improving IT usability. In the meantime, avoiding broad claims about overall value that are based on limited evidence may permit a clearer focus on the best ways of optimizing IT’s use in health care.

Clearly we are not at perfection. HIT can affect efficiency and quality in both good ways and bad.  But rather than try to create some artificial polarization that it is all good or all bad, let’s continue doing our job (for the medical informatics professionals reading this) to keep making HIT better serve our providers and patients, while educating those who get freaked out every time a new stat or story comes out pointing out its imperfection. 

2-21-2013 10-49-19 PM

Lyle Berkowitz, MD is associate chief medical officer of innovation, Northwestern Memorial Hospital; chairman of healthfinch ("The Doctor Happiness Company"), author of the Change Doctor blog, and editor of the new book, Innovation with Information Technologies in Healthcare, which has a whole bunch of good stories about organizations who have succeeded with EMRs and healthcare IT by thinking innovatively about the best way to use them in their settings.

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February 21, 2013 DrLyle 4 Comments

News 2/22/13

February 21, 2013 News 3 Comments

Top News

2-21-2013 10-18-36 PM

An article in The New York Times called “A Digital Shift on Health Data Swells Profits an an Industry” takes direct shots at the HITECH act, particularly emphasizing the “behind the scenes lobbying” that Allscripts, former CEO Glen Tullman, and other unnamed vendors employed to get it passed. It points out that Tullman was health technology advisor to the Obama campaign, a personal donor of $225,000 to Democratic political candidates, and a seven-time White House visitor after Obama took office. Cerner doubled its lobbying dollars to $400,000, with almost all of it going to Republicans.

Athenahealth’s Jonathan Bush weighed on “the Sunny von Bülow bill” that he says kept his stagnant competitors “alive for another few years.” In a seemingly random quote, the ED chair at UCSF Medical Center said Epic is “mediocre” on a good day but “lousy” most of the time, while a counterpoint from UCSF’s CMIO saying that most doctors there like it receives less-sensationalized coverage. The article also points out that Neal Patterson’s stake in Cerner is worth $1 billion and mentions that a letter from Steve Lieber of HIMSS urged President-elect Obama to set aside at least $25 billion to increase EHR adoption.

In other words, the article is all over the place. The only new material appears to be a handful of quotes that were allowed to run unchallenged, with everything else looking more like a set of Google search results than a thoughtful and balanced piece. Its conclusion is hardly startling: the federal government wastes enormous amounts of taxpayer dollars in scratching special interest backs and a few people get really rich as a result (fun fact: Glen Tullman is now running his solar energy company, reaping the benefit of another big federal spending program.) Far more interesting than the article itself are the reader comments:

  • My impressions of the vendors can be described in two words: Welfare Queens. The systems are glorified billing and scheduling systems. Vendors were "certified" before they actually created the upgrades that supposedly met MU criteria.
  • Regardless of how much customization you do to the form and how many drop-boxes there are for entering data, the result is medical records which look very similar from patient to patient, and omit nuances and details which are specific for individuals.
  • It is interesting that so many commenters complain about a lack of privacy (signing my life away on consent forms!!), while others complain because not all providers in the country have easy, fast access to their medical records.
    You must realize that these things are at odds, and affected more by HIPAA than limitations of technology.
  • EMR 1.0 = islands of information, designed for billing and documentation. EMR 2.0 = system of engagement – Key information summarized and shared. Saves time for the users. It’s coming!
  • Try telling countries like Canada, New Zealand, Netherlands and Japan that they should give up all of the EMR systems that are unusable despite the fact that the majority of their docs are using EMR systems today. Just because a few people in an article determined a system to be unusable doesn’t make it so.
  • The EHR has become the patient. It is sicker than you and more complicated, taking more time. You, the real patient, can just lay there waiting in a state of abject neglect.
  • There is a lot more to this movement than this article suggests — and it is good. "The clear winners are big companies" — yes, in some ways, but the even bigger winners are patients and the doctors who care for them. In my family, this record-keeping already has resulted in a life-saving developments.
  • In our office we have had three over 50 early retirements due to the EPIC system.
  • Think if America had as many electric outlet types as Europe (free markets!) This mishmash of EMR will take a generation to unravel and cries out for a centralized system & format.
  • I’m a primary care physician working at Kaiser Permanente. We’ve been using the Epic system for years. While it isn’t perfect, I’d never go back to paper … the real reason this system works for us is because we are an integrated system. If we weren’t, it wouldn’t work well at all. The real problem is lack of integration in US medicine.
  • Banks and many other industries already embrace efficient and effective computerized systems. Where your life is at stake, wouldn’t you want your doctor to have the same advantages as your bank?
  • This is a very one-sided article, and almost reads like a smear in some places.

For a counterpoint, see DrLyle’s post, The HIT Productivity Paradox — It’s Gonna Be OK.


Reader Comments

inga_small From Ms. HIM: “Re: X-Rays. Inga, did you report to someone at the facility that you were able to see the patient data in the hallway?” Ms. HIM is referring to my recent visit to a radiology practice that had patient data prominently displayed on several monitors in common areas. I did e-mail the CIO and included my stealthily-taken pictures. No response yet.

From Disappointed: “Re: HIStalkapalooza. I want to give kudos to Shannon at Thomas Wright Partners. I am unable to attend HIMSS due to a family thing, but she promptly and cheerfully changed my confirmation to my boss who had neglected to sign up (what can I say?) She also said if things changed and I was able to attend, she personally would ensure I would get in and gave me her cell phone number. What great service!!!” Medicomp is working with the same team (Thomas Wright Partners, Bzzz Productions, Istrico Productions) that brought you HIStalkapalooza 2011 in Orlando. They are indeed efficient and responsive. I had no qualms about putting my name on the event and leaving the details to them.

2-21-2013 9-25-51 PM

From Letter of the Law: “Re: Allscripts Meaningful Use Guarantee. Doesn’t sound like MyWay will meet Stage 2 MU or get 2014 ONC certified as a Complete EHR. Does this mean MyWay clients get a 12-month support credit or refund? Seems like the guarantee was written to be purposefully vague and has now mysteriously disappeared from the Allscripts site (convenient) except in the Investor area.” Allscripts told us they would respond, but they haven’t so far.

2-21-2013 9-31-51 PM

From Tom: “Re: Epic. An electrophysiologist wrote a satirical post about Epic and used screenshots to convey the problems he experienced. He says Epic contacted his hospital administrators and asked him to take the screenshots down. He is now concerned about legal ramifications.” It should be noted that the doctor sells software on the side, although it costs only a few dollars and is specific to electrophysiology. Still, Epic has made it clear in the past that it won’t tolerate posting screen shots, documentation text, or almost anything else publicly. I’m thinking I remember (but could be wrong) that they warn UGM presenters not to post their slides publicly if they contain anything that Epic might deem proprietary. Says the doc (with some of his preachy indignation removed):

I’m just a physician who uses their software … No software is perfect however and I think the Epic bosses should be more interested in using feedback and criticism from health care professionals to improve the program rather than spending their time worrying that a screenshot of their user interface is available on the web … these massive companies who have benefited enormously from our tax dollars have the nerve to threaten those who criticize their software and publish a few bland screenshots. Unfortunately though, with their cash reserves and cadres of lawyers, there is little that EP Studios (cash reserves = $0) can do to stop their bullying.

2-21-2013 10-04-37 PM

From Say What?: "Re: HIMSS in Cleveland. Surely you jest. What is moving 345 miles from its Chicago base going to do for HIMSS? At least Nashville made sense from a different geographic, cultural, and transportation point of view, as would Phoenix, San Francisco, or Seattle.”

From Richard: “Re: HIStalk. Thanks for one of the most concise, relevant online healthcare IT publications out there. Your work is an excellent balance of current news, pertinent insight, and subtle (or sometimes hot so subtle) humor. Please pass on my compliments to the entire HIStalk crew for their excellent contributions. P.S. I admire your team’s ability to present a meaningful contribution and at the same time party like college freshman at HIMSS.” I did indeed pass along your much-appreciated comments to the crew, which got me trapped in the e-mail crossfire as Inga and Dr. Jayne tried to one-up each other with their claimed partying capacity beyond freshman level. I stopped reading once they escalated to grad school.


HIStalk Announcements and Requests

inga_small This week on HIStalk Practice: MGMA introduces a Web-based tool that allows organizations to benchmark themselves against peers using national MGMA data. The RI REC offers EHR adoption assistance to specialists. Researchers devise an AI tool that may outperform physicians in making cost-effective clinical decisions. Michigan lawmakers consider legislation requiring a single universal prior authorization form for prescriptions. PCMHs deliver slightly better patient satisfaction and preventative care but may not result in cost savings. Dr. Gregg shares details of the meeting between Focus and Byproduct … heck, it’s a great story, so give it a read. Greenway Medical CEO Tee Green discusses the company and industry and makes some predictions for the future. Thanks for reading.

Maybe I’m the only one who didn’t know: Word, going back to the 2007 version apparently, has a “Save as PDF” option that’s easier than PDF print driver products like CutePDF or PDF995. And in another Andy Rooney meets Larry King kind of non sequitur, I heard programmers repeatedly pronounce two words oddly in a meeting today: DISplay and REfresh. I am monitoring further accent-switching occurrences.  

I got an e-mail today that HIMSS has kicked me out of my reserved hotel and put me in a lower-rated one because of “an oversold situation,” adding that they “wanted to inform you before you arrived in New Orleans.” How thoughtful, especially considering that I booked in September.

2-21-2013 8-54-49 PM

Welcome to new HIStalk Gold Sponsor Greythorn, whose healthcare IT practice places candidates in the specific high-demand market segments of Epic, Cerner, and ICD-10. Greythorn has offered specialty IT staffing solutions for more than 30 years. Check out their LinkedIn Epic and EHR Professionals group, or seek their folks out at HIStalkapalooza since they told me they’re going and I sense they’re a fun bunch. For clients, expect nice people, a big pipeline of candidates including international ones, and a zeal for understanding your business and your needs. Job candidates should read their Resume and Interview Tips document (“Questions to Be Prepared For” contains just about all of the HR-mandated behavioral interviewing questions I’ve ever asked). Stop by Booth #5358 at the HIMSS conference and pass along my thanks to Greythorn for supporting my work.

Here’s a “Working at Greythorn” video I found on YouTube.


HIMSS Conference Social Events

2-21-2013 1-05-34 PM

inga_small If you registered in advance, your official HIStalkapalooza invite should have hit your inbox Wednesday (check those spam folders!) Make sure you’ve arranged your schedule to be there in time for the Inga Loves My Shoes contest and the crowning of the HIStalk King and Queen. The highly coveted beauty queen sashes and prizes will return.

inga_small Speaking of sashes, we decided to give readers a chance to win one, along with stage recognition and a $25 Amazon gift card. All you have to do is declare Inga, Dr. Jayne, or Mr. H as your secret crush and explain why. We’ll choose the most convincing entries, so feel to free to lay it on thick and shamelessly in an obvious appeal to our vanity. Winners (who must be at HIStalkapalooza) will be sashed on stage with "Inga’s Secret Crush," "Dr. Jayne’s Secret Crush," or "Mr. H’s Secret Crush" as a token of our reciprocation.

Aventura is participating in a booth block party at the conference on Tuesday from 4:00 until 6:00 p.m., with beer and margaritas.

2-21-2013 6-33-14 PM

Speaking of Aventura, they’ve sent the best e-mail promotion so far with their serious-sounding “HIT Survival Handbook” that includes some dry humor. I forwarded the e-mail home from work just to run it here.

I always scan down the HIStalkapalooza attendee list to see who’s coming and what titles they hold. Eyeballing it, it looks like over 100 presidents/CEOs, 200 VPs, 24 CIOs, 13 CMIOs, and eight financial and equities people. That’s a fraction of the total invitations, so obviously many other titles were represented.

Here’s a list of our HIMSS-related pages and their downloadable/printable PDF equivalents that will tell you what our sponsors are doing at the conference:

HIStalk’s Guide to HIMSS13
HIStalk’s Guide to HIMSS13 Meet-Ups
HIStalk’s Guide to HIMSS13 Exhibitor Giveaways


Acquisitions, Funding, Business, and Stock

2-21-2013 10-29-21 PM

Shareholders of PSS World Medical approve the company’s agreement to merge with McKesson, clearing the way for a Q1 closing.

2-21-2013 10-28-51 PM

GetWellNetwork reports 30 percent growth in revenues and a 90 percent increase in orders from 2011 to 2012.

2-21-2013 10-30-07 PM

MedAssets reports Q4 results: revenue up 4.5 percent, adjusted EPS $0.27 vs. $0.32.


Sales

The New Hampshire Health Information Organization selects the Massachusetts eHealth Collaborative to provide executive director management services for the implementation of its statewide HIE, which will utilize Orion Health’s technology backbone.

2-21-2013 3-56-46 PM

NYU Langone Medical Center contracts with Accenture to support its ICD-10 implementation process.

Intelligent InSites wins a $543 million contract to implement to RTLS at 152 medical centers, as reported here previously. We interviewed President and CEO Margaret Laub last week.

2-21-2013 3-58-09 PM

Numera selects AT&T to be the wireless network and location services provider for Numera Libris, a mobile home health management and personal emergency response system.

2-21-2013 3-59-23 PM

Banner Health expands its portfolio of 3M products to include the 3M 360 Encompass System for computer-assisted coding and clinical documentation improvement.

2-21-2013 4-02-04 PM

Memorial Sloan-Kettering (NY) chooses Orion Health’s Rhapsody Integration Engine for communication and data sharing between the hospital’s different IT applications.

2-21-2013 4-03-30 PM

Phoenix Children’s Hospital (AZ) selects Allscripts Sunrise Financial Manager, Sunrise Ambulatory, and Allscripts Community Record.

Mid-Valley Hospital (WA) selects e-forms and electronic electronic patient signature solutions from Access to use with its Meditech Scanning and Archiving system.

2-21-2013 10-31-08 PM

Fairview Health Services (MN) will implement Strata Decision Technology’s StrataJazz for decision support, operating budgeting, strategic planning, and capital planning.


People

2-21-2013 6-04-10 PM

Avere Systems appoints Michael McMahon (CommVault) as VP of business development.

2-21-2013 6-05-43 PM

Tom Giannulli, MD (Epocrates) joins Kareo as CMIO.

2-21-2013 6-06-38 PM

VA CTO Peter Levin, who led the Blue Button initiative, announces his resignation.

2-21-2013 6-50-40 PM

As reported here last week. Health Catalyst names Brent Dover (Medicity/Aetna) as president.

Wolters Kluwer promotes Kevin Entricken from CFO of the Wolters Kluwer Health division to CFO of the parent company.

Harris Interactive names Matt Knoeck (TNS North America) SVP of healthcare and Sharon Albert (TJ Sacks) VP of marketing for its healthcare group.


Announcements and Implementations

The Rochester RHIO partners with area ambulance companies to allow physicians to see critical patient information gathered in the field during ambulance calls.

Medical equipment provider Skytron upgrades six of its customers to CenTrak’s clinical-grade RTLS technology.

SuccessEHS connects with MyHealth Access Network HIE (OK) to send clinical care documents from its EHR.

Aker Eye/Vision Source (FL) implements RTLS from Versus Technology.

The Joint Commission begins offering a PCMH certification for accredited hospitals and critical access hospitals.

2-21-2013 10-33-07 PM

SCI Solutions launches Readmission Minimizer to track and monitor post-discharge processes.

The Utah Health Information Network offers Direct secure messaging labeled as cHIE Direct, using technology from Secure Exchange Solutions.

2-21-2013 9-59-07 PM

Enovate announces two new products, the e5000 telemedicine cart and colorful peds-oriented Emagination Stations.

2-21-2013 10-34-16 PM

Humetrix introduces cross-platform capability for its iBlueButton app that allows consumers and patients to exchange clinical information at the point of care regardless of which smartphone they use.

2-21-2013 10-35-08 PM

Kareo launches a free cloud-based EHR that can be used as a standalone application or integrated with the company’s PM and billing services. It was developed using technology acquired from Epocrates, which exited the EHR business a year ago. Kareo notes that the EHR is “advertisement free” and says it will provide support and updates at no charge. The company hopes that the free EHR offering will attract more clients for its PM and billing service products.


Government and Politics

2-21-2013 10-36-08 PM

ONC is accepting applications from those interested in serving on a new workgroup, the HITPC Food and Drug Administration Safety Innovation Act Workgroup,  that will provide recommendations for a risk-based HIT and mobile device regulatory framework.

2-21-2013 10-37-00 PM

Worth a read: The Advisory Board Company publishes “How Stage 2 Raises the Bar on Stage 1 Organizations.” Like everything Advisory Board, it’s fluff-free and to the point.


Innovation and Research

Researchers from the University of Cincinnati find that physicians using an EMR are more likely to order routine screening tests for women.

Processing a prescription drug order through a CPOE system decreases the likelihood of error with that order by 48 percent according to a study supported by AHRQ. Researchers say the findings suggest CPOE can substantially reduce the frequency of medication errors in the inpatient setting, but it is unclear whether that translates into reduced harm for patients.

2-21-2013 9-46-43 PM

Christiana Care Health System is awarded a $10 million grant from CMS’s innovation grant program for its Bridging the Divides program that uses predictive analytics to target patients who would benefit from intervention. CMIO Terri Steinberg, MD, MBA (above) tells me that analytics can be run against the patient’s entire data set even if it originates from a different health system. I may follow up for more information.


Other

2-21-2013 1-40-54 PM

Healthgrades says Dayton, OH, Phoenix, AZ, and Milwaukee, WI have the lowest risk-adjusted hospital mortality rates in its list of America’s Best Hospitals 2013.

Express Scripts sues Ernest & Young and one of its former partners for stealing trade secrets and corporate data to boost E&Y’s healthcare business. The lawsuit claims Donald Gravlin, who was working on the Express Scripts-Medco merger, entered an Express Scripts facility several times  to forward confidential company e-mails to his personal account.

Black Book Rankings releases the results of a survey to identify the top hospital EHR vendors based on client satisfaction. Winners include:

  • CPSI (under 100 beds)
  • Cerner (100-249 beds)
  • Epic (academic teaching hospitals and major medical centers)
  • Cerner (healthcare systems, hospital chains, integrated delivery networks)
  • Picis (ED)

UnitedHealth Group announces the creation of 1,000 new jobs in North Carolina by its UnitedHealthcare and Optum businesses.

2-21-2013 6-49-09 PM

Weird News Andy waxes poetic on the news that Cornell researchers have created a realistic 3-D printed human ear. WNA says, “Poems are make by this fool right here, but only Cornell can make an ear.”

WNA finds this item both odd and sad: a suspended Johns Hopkins gynecologist accused of secretly taking photos of hundreds of his patients using a pen camera commits suicide.


Sponsor Updates

  • Aspen Valley Hospital (CO) shares how it increased front office payments and cash on hand and reduced administrative time and costs by using InstaMed solutions in a case study.
  • Covisint extends its cloud identity services to include small and medium-sized organizations.
  • US Secret Service Special Agent Erik Rasmussen and Trustwave SVP Nicholas Percoco will lead a keynote address on cybercrime at next week’s RSA conference.
  • Halfpenny Technologies adds Altosoft’s BI dashboard to its ITF-Hub solution for clinical laboratories. 
  • API Healthcare offers a Webinar series focused on effective employee recruitment and retention.
  • HealthMEDX expands its support of LeadingAge, a non-profit committed to providing care and services to the aging.
  • eHealth Technologies releases a zero-footprint, Web-based image viewer that uses the eUnity platform of Client Outlook.
  • Informatica releases Cloud Spring 2013, the latest release of its integration and data management applications, and will hosts a February 25 Webinar to introduce its features.

EPtalk by Dr. Jayne

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Clinicians can now diagnose leprosy (Hansen’s disease) more than a year before patients are symptomatic. The new test uses a smart phone, a test strip reader, and a single drop of blood. Each determination will cost $1 or less.

This week President Obama announced an initiative to map the human brain, citing the Human Genome Project as a precedent. The brain is a fascinating thing and I’m excited about the role that information technology will play in making it a reality. Even better was the adrenaline rush I got since I read the announcement while I was hopped up on cold medicine watching “The Bourne Legacy.” Hopefully the CIA isn’t waiting in the wings to create neurologically engineered killers with the resulting data.

I’ve enjoyed the reader comments about travel arrangements for HIMSS. I apparently waited too long to book my hotel room (silly me for thinking three months in advance was enough) so I am arriving a day later and leaving a day earlier than I’d have liked. The idea of having to split between two different hotels to cover the entire stay was not very appealing. The comments about venues for future HIMSS meetings are spot on as well. I mentioned the HIMSS rotation to a dental colleague today and learned that there IS something worse than HIMSS returning to Chicago: The Chicago Dental Society Midwinter Meeting, which is held every February in the Windy City. The schedule of events lists a Fashion Show Luncheon. I wonder if they feature parkas, boots, and mittens?

Twitter served up an item from @ONC_HealthIT celebrating a physician who built his own EHR in response to budget cuts. A read of the actual article reveals that “eventually he turned to Cerner.” Unfortunately Meaningful Use has stifled grassroots innovation like building a custom EHR for your practice. I also like the line about practice administrators scanning paper test results into the EHR. If they actually have practice administrators feeding the scanner, I can recommend some additional overhead cost cutting for them.

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In addition to the paper mail and tchotchkes enticing me to various booths at HIMSS, I’ve started receiving e-mail invitations to focus groups. Today’s gem promised to “present 4 innovative clinical strategies that leverage technology to reduce cost and improve all quality metrics.” Wow! They improve all quality metrics? That’s impressive. Even more impressive is the honorarium offered: a “Personalized tour of Walgreens Flagship Location – TBD.” Sheesh.

Print


Contacts

Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 21, 2013 News 3 Comments

News 2/20/13

February 19, 2013 News 16 Comments

Top News

2-19-2013 7-43-22 PM

Allscripts reports Q4 numbers: revenue down 10 percent, EPS –$0.14 vs. $0.14. The company’s reported revenue of $350.9 million fell short of expectations of $368 million on weaker sales and a deferred revenue provision, while the loss of $0.14 per share missed expectations of a positive $0.20 per share. President and CEO Paul Black says both the quarterly and annual results “did not meet our expectations.” Shares are up 6 percent in after-hours trading due to higher-than-expected bookings. From the conference call:

  • Reception to the MyWay to Professional program “has been strong.”
  • Two Sunrise acute care agreements have been signed so far this year, one of them with an existing client.
  • The four key areas of focus are client alignment, unlocking competitive advantage, reducing costs, and reporting consistent financial results.
  • Two-thirds of developers will be located in either Raleigh, NC or Boston after office consolidation.
  • The company plans to expand its hosting business.

Reader Comments

From UAHN Rocks: “Thanks for all the great work you to.  I am writing to share a video made by patients, clinicians, and executives from The University of Arizona Health Network’s Diamond Children’s hospital to celebrate the amazing work that they do to improve the lives of children in the community. UAHN is in the midst of an enterprise implementation of Epic, covering Diamond Children’s as well as all of our adult and outpatient facilities, with a go-live later this summer.” The video contains a medley of music, so keep playing, including a big finish with the magnificent Electric Light Orchestra at 3:00.

2-19-2013 8-26-57 PM

From HIMSS Bound and Gagged: “Re: flights to New Orleans. Costs are out of control, causing us to scale back our attendees. Have you heard anything?” According to Travelocity, the round-trip cheapest flights are $1,767 (Chicago), $1,142 (Atlanta), $1,582 (Los Angeles), and $1,687 (New York). Those include some really crappy connections as well, like going through Denver from New York. I seem to recall that the HIMSS post-Katrina booking of New Orleans in 2007 had similar problems, where flights were not sufficient to get people in and out. HIMSS was supposed to have narrowed down its conference cities to just three – Orlando, Atlanta, and Las Vegas – if I’m remembering right from a few years ago. All three are easy to get to, cheap, and have endlessly available hotels, restaurants, cabs, service workers, etc. Then came the charitable addition of New Orleans (whose infrastructure clearly wasn’t up to the challenge despite the HIMSS pitch) and the hometown reach-around to Chicago (where everything, especially union member surliness, cost twice what it would have in those other three cities and it was cold and snowy besides). Both were HIMSS low points in my opinion, yet here we are going back to New Orleans this year and Chicago in 2015. The best city (San Diego) and the cheapest (Dallas) were dropped from the rotation years ago. I’m pretty sure that if HIMSS actually listened to its members, or even asked them for that matter, they would not favor returning to New Orleans or Chicago even though those cities are perfectly fine for personal travel. I booked my flight on January 23 and was griping about paying $300 and now it’s over $1,300. If you don’t already have a flight, aren’t within driving distance, and aren’t a fan of Amtrak or Greyhound, you’re screwed.


HIStalk Announcements and Requests

inga_small In case you missed it we published the HIStalk Guide to HIMSS13 over the weekend. More than 130 vendors (all of whom happen to be HIStalk sponsors) provide details on the products and services they will be featuring this year. We also created HIStalk’s Guide to HIMSS13 Meetups, which includes contact information on about 30 vendors that are not exhibiting but happy to schedule meetings with interested folks. Finally we developed HIStalk’s Guide to Exhibitor Giveaways to help you find the best swag.  When you chat with these vendors, please tell them thanks for supporting HIStalk.

2-19-2013 3-15-25 PM  2-19-2013 3-14-20 PM

inga_small I accompanied a family member to get X-rays yesterday and stood outside in the hallway during the actual scan. While waiting, I was able to read all sorts of patient-specific information on two different monitors, as well as on the computed radiography reader (Mr. H tells me that’s the name of the thingy on the left.) Why worry about privacy, right?

2-19-2013 7-13-45 PM

Welcome to new HIStalk Platinum sponsor Legacy Data Access of Marietta, GA. It’s refreshing that the company’s mission is not only easy to describe, but is even contained in its name. Legacy Data Access provides customers with access to all of that data that’s locked away in their retired legacy applications. The company eliminates the hassle and cost of keeping the old app running solely for occasional lookups or reports. Clients don’t need to pay apps vendors for support, maintain aging servers, chew up big chunks of their disaster recovery plan, and tie up high-level talent keeping an abandoned system running after Legacy has moved data from that old system to a shiny new database and given users a slick Web-based front end and extemporaneous reporting tool for their inquiries. Think of LDA as a retirement home for apps, which might include revenue cycle systems (clients still get receivables functionality), PM/EHR, nursing documentation, and ancillaries. LDA can even provide a Legal Medical Record. Some of the company’s customers are UCSF, Parkland, Stanford, Trinity Health, and others that are so recognizable that it would be just name-dropping on my part to continue reciting them. If your IT stroll down memory lane includes Carecast, Invision, STAR, MedSeries4, Series 2000, ESI, Premis, EMstat, Midas, or others whether they’re on LDA’s list or not, they can help. Once an app is ready for full retirement, LDA will move everything to its LegacyVault, where information will be available indefinitely (like in the case of a lawsuit). Move on to your new-system life by letting LDA help you move gracefully away from the old one. Thanks to Legacy Data Access for supporting HIStalk.


HIMSS Conference Social Events

2-19-2013 3-41-24 PM

inga_small At least in my mind THE social event of HIMSS is HIStalkapalooza. Here are a few vital details for those attending:

  • Invitations will go out starting Wednesday. Make sure to check your spam filters. We’re inviting twice the usual number of folks, so the odds of getting an invitation are favorable.
  • Medicomp is once again sponsoring HIStalkapalooza and they know how to throw a party, as those of you who attended the 2011 event at BB King’s in Orlando can attest. Guests will be greeted on the red carpet and handed a Hurricane Inga or Typhoon Jane. How’s that for hospitality?
  • The Inga Loves My Shoes contest is back by popular demand, so pack your best zapatos. Since HIStalkapalooza is at the Rock ‘N’ Bowl, we will have a category for Best Bowling Shoes, as well as Hottest Men’s and Women’s Shoes.
  • We will again crown a HIStalk King and Queen for the best-dressed guests, so bring your bling. We’ll also recognize the Best Bowling Attire for those opting for the ten pin look. If you haven’t figured out what to wear, here is a tip: nothing says sexy like a bowling shirt, except maybe sequins and a tux. I expect to see plenty of stilettos and Farzad-inspired bow ties. Feel free to leave your company-logoed shirt in the hotel room.
  • The party starts at 6:30 and the contests (followed by the HISsies) will begin about 7:30. Our esteemed judges will begin selecting contest finalists as soon as the doors open, so don’t be late.
  • After the HISsies, the Zydeco band and the fast-paced bowling tournament get going. Bowling teams currently include keglers from athenahealth, Bumrungrad International Hospital, CareCloud, Clinical Architecture, Northrop Grumman, Orion, SuccessEHS, and Vitera.
  • The party goes on until 11:30, so join us late after your fancy dinner at Emeril’s.

Acquisitions, Funding, Business, and Stock

2-19-2013 7-44-04 PM

Liaison Technologies acquires Ignis Systems, a provider of clinical data integration solutions for lab and radiology orders and results.

Allscripts discloses in a regulatory filing its plans to close 12 offices and implement other changes to reduce costs associated with product development. The company estimates that it will spend $10 million for employee severance, $16 million for relocation costs , and $3 million for lease exit costs.

2-19-2013 7-44-52 PM

Merge reports Q4 results: revenue up 1 percent, adjusted EPS –$0.13 vs. $0.04, missing consensus earnings estimates. The company also announced that its board has unanimously rejected the valuation placed on the company in strategic alternatives proposals and will instead continue to execute its own plan. In the conference call, the company pointed out strongly increased bookings, increasing subscription revenue, increased acceptance of its iConnect enterprise archive, and growth in specialty areas such as cardiology and orthopedics.

2-19-2013 7-04-07 PM

Social network platform vendor iMedicor acquires HITS Consulting Group (HITS CG) and the data mining firm ClarDIS. The company also appointed HITS CG CEO Henry Denis president and ClariDIS Founder and President Joshua Brimdyr as COO.

Clinical research services vendor Quintiles announces plans for a $600 million IPO. The company was taken private by Bain and TPG in 2008 for $3.8 billion and is $2.4 billion in debt. The founder, Bain, and TPG each own shares worth around $500 million.


Sales

Triad Healthcare Network (NC) will implement Alere Accountable Care Solutions for its HIE.

Cardiovascular Care Group selects McKesson’s Paragon HIS for use at its Bakersfield Heart Hospital (CA) facility.

2-19-2013 10-05-45 PM

Pioneers Memorial Healthcare District (CA) will deploy Medseek’s self-service portal tools.


People

2-19-2013 1-56-31 PM

Kimberly Labow (NaviNet) joins ZirMed as VP of marketing.

2-19-2013 5-08-38 AM

Clinithink appoints Russ Anderson (Availity) VP of product management.

2-19-2013 5-11-27 AM

Roland L. Surprenant (Allscripts) joins Patient Safe as a regional VP.

2-19-2013 8-44-45 PM

Hal Andrews (Mainland Morgan & Co.) joins nTelagent as CEO, replacing founder Earl Winter, who remains on the board.

The SSI Group names Terry Pefanis (Healthtech Holdings) as CFO and promotes Mary Hyland to VP of regulatory affairs/chief privacy officer.

Brian Graves (Picis) joins Connance, Inc. as VP of marketing and communications.

HCA Gulf Coast Division (TX) names Carl Vartian, MD to the additional role of CMIO. He will continue as chief medical officer of Bayshore Medical Center (TX).

Alan Huffman (Healthcare Management Systems) joins Shareable Ink as VP of engineering.


Announcements and Implementations

2-19-2013 6-54-40 PM

Benjamin Russell Hospital for Children (AL) goes live on the Versus Advantages Asset Tracking solution, which includes two-way HL7 integration to Four Rivers Total Maintenance System.

2-19-2013 9-01-11 PM

Data analytics and natural language processing vendor Health Fidelity is awarded a National Science Foundation grant to develop technology to identify patient cohorts using EHR data. 


Government and Politics

2-19-2013 6-56-21 PM

HHS names Marshfield Clinic Research Foundation the winner of its Million Hearts Risk Check Challenge for its Heart Health Mobile app and awards the Foundation $100,000 for maintenance and updates.

2-19-2013 9-40-49 PM

CDC releases Solve the Outbreak, a free iPad game.


Technology

2-19-2013 7-50-22 PM

Palomar Health will announce this week that it’s the first customer of a new wireless vital signs monitor for tablets and smartphones. The phone-sized, wrist-attached ViSi Mobile by Sotera Wireless will send continuous information on heart rate, blood pressure, and oxygen levels directly to the electronic medical record, allowing non-invasive monitoring from any hospital location.

2-19-2013 9-18-40 PM

Bayada Home Health Care issues 4,000 Samsung Galaxy Tab tablets to its professionals following a 20-person pilot project. They’re using SwiftKey Healthcare ($3.99), which speeds up documentation with an on-screen keyboard, terminology dictionary, and auto-fill capability. More than two-thirds of Bayada’s nurses who use SwiftKey said they would rather document on the tablet instead of on the laptop or on paper. It doesn’t work on iOS devices, though, since Apple doesn’t permit third-party keyboards.


Other

HIMSS will lease 25,000 square feet in Cleveland’s Global Center for Health Innovation (just renamed from Medical Mart at the request of its tenants) to be used for exhibition, education, and demonstration as well as the HIMSS Innovation Center, presumably replacing its planned presence at the defunct Nashville Medical Trade Center project.

2-19-2013 7-58-47 PM

I think I remember a reader’s earlier question about Epic’s Meaningful Use Stage 2 certification status (it involved a claim that they wouldn’t be ready, as I recall). Both EpicCare Inpatient and Ambulatory are now listed on CCHIT’s site as being certified for the 2014 criteria.

2-19-2013 10-10-14 PM

A bomb scare-triggered lockdown this week at Natividad Medical Center (CA) proves the value of its electronic medical record in an emergency. According to the hospital assistant administrator, “We have an electronic medical record, so we are able to see where the patients are and what kind of service they need.”

A Black Book Rankings provider poll finds that up to 17 percent of physician practices may be planning to change EHRs in the next year, which it blames on vendors who are too busy selling and implementing their products to address unmet client needs. Of those practices contemplating a change, more than half said they would prefer a hosted solution. Specialists expressed strong dissatisfaction with their current systems, with more than 70 percent of ENT, immunology, orthopedics, gastroenterology, ophthalmology, urology, and nephrology practices saying their current EHR doesn’t meet their needs.

A trauma center in India implements a new system that eliminates readability issues with physician documentation and reduces the time required to document 30,000 accident cases per year. The self-developed, template-based new system is solely for “medico-legal cases,” i.e. it’s not for patient care, but rather to document cases that may eventually initiate a lawsuit.


Sponsor Updates

  • SCI Solutions adds 93 hospitals in 2012, achieves sequential sales growth of 37 percent, and maintains an attrition rate below two percent.
  • Ping Identity showcases its next-generation cloud and mobile identity management solution during next week’s RSA conference in San Francisco.
  • Greenway’s PrimeSUITE (V17.0) receives 2014 ONC HIT certification as a complete EHR. The company will also integrate the Physicians Interactive eCoupon voucher and coupon distribution system into  the system.
  • Covisint releases its Direct solution that provides secure, scalable point-to-point email-like messaging. 
  • ICA selects Health Language from Wolters Kluwer Health to support its HIE platform.
  • MedAptus VP of Client Services Rick Little shares details of MD Anderson Cancer Center’s use of MedAptus for charge capture.
  • NIH experts validate PeriGen’s fetal heart rate interpretation, which was presented this week at the Society of Maternal Fetal Medicine in San Francisco.
  • Aspen Advisors becomes a Premier CHIME Foundation member.
  • iSirona will be featured in the Interoperability Showcase at the HIMSS conference after passing the interoperability requirements at IHE North America Connectathon.
  • Beacon Partners will offer a session entitled “Habits of Highly Meaningful Users” at the HIMSS conference on March 6.
  • Healthpac will embed PatientPay’s online bill management services into its practice management system.
  • ICA and Futurix Health partner to offer payers, ACOs, and providers enhanced data analytics and benchmarking tools coupled with ICA’s interoperability and informatics platform.
  • DynaMed and Isabel Healthcare partner to allow mutual customers linkage from Isabel’s differential diagnosis tool to DynaMed’s evidence-based clinical information resources.
  • An Iatric Systems video describes the company’s vision for comprehensive healthcare IT integration.

Contacts

Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 19, 2013 News 16 Comments

Morning Headlines 2/19/13

February 18, 2013 Headlines No Comments

Speech Recognition Tools Look to Play a Crucial Role within EMR

KLAS reviews front-end and back-end speech recognition systems including Nuance, Agfa, Dolbey, and MModal. The latter saw a significant increase in satisfaction with its back-end solution, but a significant decrease in satisfaction of with its front-end solution.

Obama Seeking to Boost Study of Human Brain

The Obama administration is planning to announce plans for a decade-long scientific effort to build a comprehensive map of the human brain, seeking to do for the brain what the human genome project did for genetics.

A sensational breakthrough: the first bionic hand that can feel

Researchers announce a prosthetic hand that will receive command instructions from the brain and send back tactile information about the environment in what will be the first prosthetic capable of bi-directional communication with the brain.

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February 18, 2013 Headlines No Comments

Curbside Consult with Dr. Jayne 2/18/13

February 18, 2013 Dr. Jayne 3 Comments

In the last several months, I’ve been involved in a lot of conversations around the concept of unique patient identifiers. A considerable amount of it has been due to our hospital’s participating in an accountable care organization.

We have a very good master patient index (MPI) in place, as well as other tools that allow most of our applications to use CCOW to share patient context as well as user context. Now the ACO is requiring us to tightly integrate with providers external to our owned facilities and employed medical group. That is giving a lot of people in our organization a fair amount of heartburn.

During nearly a decade of practice acquisitions and mergers, I’ve seen how people in various practices may (or may not) correctly identify patients. I’ve seen people perform patient searches using: the first three characters of both first and last name; first name, last name, and Social Security number; first initial, last name, and phone number; and various combinations of name, address, and date of birth. In consulting work, I’ve seen clients with both pristine MPIs and those clogged with duplicates.

The health of the MPI depends on not only the actual data integrity, but how the information is governed. The logic of the matching algorithm also plays a major role in minimizing erroneous matches or missed matches. If person merges are not performed in a timely manner (or if users don’t know how to request a merge when they find a duplicate patient) patient safety can be in jeopardy. In large health systems that have let their MPIs get out of control, it can take months to years for a cleanup effort to be successful.

Our organization is all too familiar with what happens when data isn’t as tightly governed as it is within our MPI. We’ve dealt with the pharmacy intermediaries that use ZIP codes for matching, which is a challenge for our transient patients. We’ve dealt with Sandy vs. Sandie vs. Sandi when the patient’s legal name is Sandra. We’ve dealt with marriages and divorces and the ensuing claim denials that result when names may not match.

There has been a lot of debate in the past about a national patient identifier. As fiercely independent Americans, we seem to fight it as an intrusion into our privacy. However, we willingly submit to a government identifier in order to pay taxes or receive government benefits (the Social Security number) or when we want to drive a car (the state-issued driver’s license number) or go to the Caribbean for spring break (the passport). Yet for the most personal situations (and possibly life-saving or life-threatening, depending on how you think of it), we resist a unique identifier.

I have to have a National Provider Identifier number if I want to receive anything other than a cash payment for my professional medical services. It took time and effort to update clinical, administrative, and payer systems with fields to track the NPI, but somehow we all survived. The same type of update would be needed to track a patient identifier, but the demands of Meaningful Use have proven that vendors can and will update systems based on government regulations.

There would also need to be a new government infrastructure created to issue identifiers and maintain the information. Meaningful Use has also demonstrated a willingness to accept additional layers of bureaucracy in the name of intended reform, so why not for a patient identifier?

Having a unique patient identifier would certainly make interoperability easier. It would also provide significant benefits to patient safety by reducing the possibility of duplicate or conflicting charts. Knowing exactly who we’re treating can also assist in preventing drug diversion and reducing healthcare and insurance fraud.

The original HIPAA Act of 1996 allowed for the creation of unique patient ID numbers, but Congress quickly blocked funding, citing privacy concerns, existing numbering systems, and concerns about government involvement in health care. A decade and a half later, however, those trains have long left the station. It’s time to reconsider.

There is significant support among the professional community. The American College of Cardiology has a nice position statement. Many other organizations cite the 2008 RAND Corporation study titled “Identity Crisis” in calling for support.  The RAND study also discusses the need to use both statistical matching and a unique identifier during the implementation process or if participation is voluntary.

Correct patient identification is essential for effective health information exchanges. There’s a lot of discussion around the Direct protocols for Meaningful Use Stage 2. Privacy rights advocates are pushing for patient-defined identifiers where patients can choose different identifiers in different situations depending on what data they want shared. Although this may allow some data to remain siloed in an effort to protect privacy, it also prevents creation of a true comprehensive patient record.

I support the ability of patients to receive care anonymously, but when patients do so, they should not be surprised that physicians and caregivers may not have the full picture of the patient’s health. Physicians and hospitals should not be held liable for negative outcomes when information is sequestered by the patient. For the rest of us, however, who want to ensure that our physicians have our entire health history present so we can receive the best care possible, this can’t happen too soon.

What do you think about a national patient identifier? E-mail me.

E-mail Dr. Jayne.

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February 18, 2013 Dr. Jayne 3 Comments

HIStalk Interviews Margaret Laub, CEO, Intelligent InSites

February 18, 2013 Interviews No Comments

Margaret Laub is president and CEO of Intelligent InSites of Fargo, ND.

2-15-2013 5-44-50 PM


Tell me about yourself and the company.

Intelligent InSites is 10 years old. I think about us as being the operational intelligence platform that essentially leverages real-time data from both EMRs and other HIT systems as well as sensory tags. Our goal is to increase the efficiency of health systems while improving care.

I joined Intelligent InSites in August. I have a background in healthcare services and technology for the last 15 or so years. I spent some time at McKesson, where I ran the “not the distribution business” and “not the hospital technology systems”, but what I call the “all other businesses.” Everything there has a technology component to it and a services component to it.

I’ve been in technology and services in healthcare for a long time. I grew up in the accounting field. I was an accountant back in the day with Coopers & Lybrand, which is partly what really interests me in Intelligent InSites and operational intelligence.

One of the reasons I’m here is to see the value of knowing what’s going on within your hospitals. Really seeing what’s going on and being able to make immediate decisions about those activities that can provide value from the standpoint of improving satisfaction, saving money, meeting compliance regulations, or improving quality. Back in the day when I was growing up, I did things like activity-based costing, which is essentially looking up what’s going on in your business, applying inputs and outputs to those things, and being able to make decisions about how better to improve your processes.

When I saw Intelligent InSites and the fact that we were a platform that was looking to accumulate data from a number of different data sources — sensory tags and/or HIT systems — and actually apply it at the point of service as well as being able to look at data providers over a period of time, I got very excited. I said, “Wow, that’s a great thing for me to do.” I’m here and very excited about helping us create this market.

 

It doesn’t seem that long ago that an RFID project involved expensive door frame sensors and passive tags. You got just enough software to turn out a primitive tracking log and maybe saved some money by tracking equipment instead of renting it. What’s the current state and how did we get here?

Many things coalesced. They all came together at one time. The population and customers probably started demanding more service. I don’t want to be treated like the old days, where I had to go to an old hospital and have things done to me. I would like to know what’s going to be done. I would like to be part of that process. I would like to comment on the value of the service I got. There is the whole consumer quality driving aspect to the environment that we didn’t have 10 years ago.

New reimbursement models are coming down, both from the standpoint of the regulatory environment as well as just the fact that populations are growing and everybody needs to use their resources in a much more efficient way. There are fewer physicians. There are fewer nurses. There are fewer dollars to be spent on things. All of these things are coalescing all at the same time, which is going to cause folks to say, “Wait a second. I really, really, really have to look at how I’m operating the business.” 

More importantly, as the volumes of patients or services are being provided, every single thing has to be done for an individual. Healthcare is individual. Each one of us is going to be treated a bit differently, and yet we’re going to have to find ways to treat people consistently and in a standardized way just because we’re going to have to do it from a financial standpoint.

That’s what’s changed. People need to get insight and visibility into how to do that. It’s not just about the hard dollars any more. It’s not just about finding pieces of equipment. It’s how are we using an equipment, to whom are we applying that equipment, why are we doing it, for how long are we doing it, is there a different way to do it? All of those things need to be looked at, because all these influences are coming together at once.

Certainly accountable care has even moved that far up. Meaningful Use, accountable care, all of those things are just driving it. Hospitals and IDNs really do need to start thinking of themselves in a bit of a different way. I think it’s the larger IDNs, the ones who are leading, who have done the EMRs, and who have taken big steps in looking at the clinical side of the business. Now we’re going to start looking at, how do I take the clinical piece and how do I integrate that into my operation so it’s not only clinical delivery that’s efficient and effective and valuable and satisfactory, but it’s also how I actually deliver it?

 

Many times people find creative uses for a technology once the infrastructure investment has been made. Do you have some examples of some high reward type customer projects?

One of our customers has used our technology to do their workflows in a very different way. In clinics generally and in hospitals, the patient goes to where the services are. One of our clients has changed the way they deliver the service. They take the services to the patients. The workflow has changed. It gets more efficient. It gets more effective. 

What they’ve been able to do with our enterprise platform as well as one of our workflow apps that we’ve worked with them on is change the way that that service is delivered. Instead of the serial nature of it, essentially the services are going to the patient. That’s very, very different. I think they’re one of the folks that won an award or will be winning an award at HIMSS in the near future.

The other I think that’s very innovative is what we’ve done with the VA. We recently — along with our partner HP — were awarded the VA national contract. They will be doing a couple of things. They will be using our enterprise software, a platform across all of their hospitals. They will have one unique view across the 152 sites that they have, as well as have that unified view at the hospital level. It’s a very innovative use. It’s not just a point solution. It’s not just being used in one department or for one hospital. It’s being used across the whole entire enterprise.

 

The VA’s announcement was, in my mind, a turning point for RTLS. It suddenly was not only validated, but being deployed in a widespread implementation by an organization that’s been good at changing around their technology. What did the VA have in mind when they decided that RTLS was the way to go?

The VA’s ultimate objective, and they very clearly stated it, is better care for the veterans. They looked at it as yes, there is value as that relates to tracking hardware and patients and where they are, but ultimately what they’re looking at is how do we deliver better care to the veterans?. Their decision, at least from our understanding, was based across a couple of things. How can I see that across everything that I’m doing, and more importantly, how do I plan for the future when there are many things that I don’t even know that I’m going to use down the road? What kind of platform do I need that will grow with me, that I know is not going to be something that I’m going to be replacing in five years? What kind of platform can I get that can integrate with the systems that I currently have, including VistA, which they’ve talked about and we will be integrating with them. How can I use all of those things? 

They are really forward thinking in terms of not just thinking of it as RTLS software, but as  software that allows them to collect data from a number of sources, apply some contextual information to it that will come out of their VistA system, and be able to translate that into better care at the point of service.

 

Some of the more promising projects in the early days involved tracking employees, which got a lot of pushback. Are those projects still off the table?

I haven’t run into that in my tenure here at this point. In fact, one of those other examples that I didn’t give you before was that we have a client who is a family medical clinic. They are using badges to track translators at the clinic that supports a customer base of 25 or 26 different languages that are spoken. When someone comes into the door, rather than wasting time in searching for that person, they can use the badge to track down the appropriate translator and get that translator right to that patient and as soon as they walk in the door.

In the VA, it’s not even a question at this point to my knowledge. It’s something that they’re a bit concerned about, but I don’t think it’s something that’s causing them major issues right now. They do have unions and they’re going to be working through that, but we haven’t heard that being a major problem. The customer that I referred to before that’s using a new process in the clinic, I do think they are badging some their folks. They’re just saying, “Hey, when can I get badged?” because it actually helps them in their processes. I’m not saying that that is not an issue that is going to be dealt with, but I don’t believe that’s going to be a bigger issue as it might have been even 10 years ago.

Even some simple things where you take pieces of information out of an EMR. If a patient has an allergy and if you can give that information real time to a nurse when they are in the room and they can make sure that there is not something that they might be inadvertently doing that would cause a problem in allergy, all of a sudden what you’re doing is you’re actually helping that nurse do their job rather than worrying about, “Gee, was she in the room for a period of time?” I think most caregivers are in the business for care giving, and if we can show them both kinds of values rather than “Hey, we’re trying to figure out if you went out and had a cigarette and went to the ladies’ room or whatever you did, you didn’t punch in or punch out” or whatever it is — I think that that’s going to change the acceptance of it.

 

Some of that information has to come from a traditional EMR. Do you find a happy coexistence with EMR vendors?

EMRs are a great source of the contextual information that we need to leverage. Over time, they’re going to be willing to share pieces of information. Are they going to open up their whole entire databases to folks like us? No, but I do believe over time, as we say, “Hey, can we just have pieces of information? Can we get that from you?” they’re going to be willing to do that.

Probably more importantly, what we can do is give them back automatically collected information. Instead of a physician or a nurse keying in when something happened — it happened at this point in time, the person went from this process to that process — if we can, use tags and locating information to automatically update the EMR, that makes the EMR itself much more useful and valuable. Again, this is not something that’s happening right now,  but I think over time as these pressures are applied from all angles, from the client, from external sources, to maybe make some of that information available.

 

Who are your main competitors and how do you differentiate yourself from them?

We are purely an enterprise software and services company. We are focused exclusively in healthcare. Because we’re only focused on providing real-time operational information and we can take it from a number of sources, we’re neutral. We can take it from all the different tag providers, we can take it from databases, we can take it from anywhere. It’s really hard to say who a traditional competitor might be. I don’t know that there’s anybody that does exactly what we’re doing right now.

That being said, we do tend to be to get grouped with the other RTLS vendors even though RTLS is only a component of what we do. If they are looking for somebody, they probably find us more through the RTLS. But if we do get grouped in with the RTLS, it’s probably Stanley at this point in time from their acquisition of AeroScout. Even then I’m not sure that is a fair comparison because we have an open platform. We’re totally focused in healthcare and again, we are neutral as it relates to any not only RTLS or sensory system, but also any other kinds of databases.

 

Where does the company go from here?

I hope that maybe five years from now we are no different than a CRM system, than a lab system, than a scheduling system. We’re just a component of what every IDN does. We are their operational intelligence platform. We’re the folks that notify when things go not as planned. Healthcare is individual. Every person is unique. Everybody wants to be treated appropriately, yet we have to have a consistency of how we deliver.

Hopefully we’re the ones at that point in time who are giving the alerts at the point of care that something different needs to be done here. An action needs to be taken. We’re the value provider in that sense. We will continue to be in healthcare. We will not be external to healthcare. We will always be a healthcare-focused company.

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February 18, 2013 Interviews No Comments

Monday Morning Update 2/18/13

February 16, 2013 News 20 Comments
2-16-2013 10-33-57 AM

From Man Show: “Re: VA CIO Roger Baker. Resigning, just heard it on a conference call.” Verified, although not by the VA, which didn’t respond to my inquiries Friday. An internal memo says he’s resigning for unspecified reasons at an unnamed date. We could take bets on which government contractor will end up hiring him, like his previous employers Dataline and General Dynamics. He’s done a good job and will be hard to replace.

2-16-2013 12-47-37 PM

From Friend of ONC: “Re: RECs. Innovative shift from government seed capital to sustainable operating models. ONC is starting to work with the 62 RECs to co-develop sustainability models, business plans, and new service lines for the post grant-funded era and the 140,000 providers they work with.” Weaning organizations (and citizens, for that matter) off free taxpayer money has been a challenge, most notably with HIEs. It will be interesting to see if the same problem arises with HITECH-motivated medical practices since everybody assumes that once you’re on an EMR, you won’t go back to paper, although the Medicare penalty stick may provide the necessary motivation after the MU carrot has been consumed.

From Joshajust: “Re: [vendor name omitted]. In contract disputes with multiple hospitals in South Carolina over the failure of their computer-assisted coding module, which doesn’t appear to work.” It wouldn’t be fair to run the company’s name without some kind of proof of the specific disputes. If you have any, please send it over.  

From LinkedIn Stalker: “Re: premium membership. I was grandfathered in with a lower-cost premium membership which allows me to see who’s viewed my profile, as well as an expanded range of searches. As a sales and marketing executive, I find it invaluable as a means of research and connecting to people of interest, although I am always sure to personalize my connection request.” LinkedIn has had more luck than most freemium sites in getting users to pony up for optional services. Facebook seems to be losing the attention of its users to some degree, so while it waits to be marginalized by a trendier newcomer like MySpace before it, it could always use LinkedIn’s model of charging people to see who’s checking out their Facebook, which might be a lot more lucrative given its higher population of psychotic former lovers, stalkers, and narcissists.

From Telluride Tom: “Re: your day job. Why don’t you quit? You’ve done it long enough. Sponsors and consulting could offset.” I like working for an academic medical center and I really believe that patient outcomes would be at least a zillionth of a percentage point less positive if I left. I would also be loath to leave the playing field to join the healthcare-inexperienced commentators blabbing endlessly from the safety of the announcer’s booth. I don’t know that I could make HIStalk better by devoting even more time to it since I already have people who help me, but I would if I needed to. I’ve been doing what I enjoy doing for 10 years without regard to workload, money, etc. and it’s mostly working OK except it doesn’t make very interesting obituary material.

From LabRat: “Re: University of Iowa. Rumor is their Epic Beaker LIS install isn’t going well so far. Beaker needs a big win in a complex academic environment for market credibility.” Unverified. Epic seems to have been forthright in identifying appropriate candidates for Beaker, which if it follows the trajectory of all previous Epic modules, will quickly move up the food chain from barely usable to top rated as Epic sends in its cadre of youthful ground troops to earnestly learn from early adopters. Lab is probably the toughest market to crack given well-established workflows, FDA oversight of instrument interfaces, and the department’s full use and utter dependence on its technology, all of which have been well served for decades by best-of-breed LIS vendors and long-perfected interfaces. Lab also covers broader territory than outsiders appreciate, including microbiology, anatomic pathology, molecular diagnostics, cytology, blood bank, outreach, transfusion, and a host of activities that I don’t claim to understand. Folks frustrated with sketchy usage and questionable benefits of other hospital systems should visit the lab to see what can happen when you combine a small group of motivated, analytical, and focused employees performing repetitive tasks using purpose-built technology that achieves both increased task efficiency and improved patient care. When it comes to improving patient care with technology, the showcase hospital departments are always lab, pharmacy, and radiology. Those areas are small in number, focused in mission, and are not only accepting of technology but fans of it.

UPDATE: UI Health Care CIO Lee Carmen provided a response:

Regarding the reported rumor of issues with Epic Beaker install at University of Iowa Hospitals and Clinics. I am the CIO for UI Health Care, and I can report the project is proceeding as planned. There are a few aspects of this project that Epic has not dealt with at other Beaker sites, but we have a positive, constructive dialogue underway and I am confident we will find a way to meet the needs of our laboratory operations and have a successful Beaker install.

2-16-2013 8-42-52 AM

From HIMSSGoer: “Re: HIMSS vendor propaganda. Today HP sent me 45 M&Ms in a large Fedex box.” Funny you mention that — the same box was dropped on my doorstep, and before I read your e-mail, I also took a photo and counted the M&Ms. My photo above hardly does justice to HP’s massive waste of packaging and carbon. Inside the large Fedex box was an expensive-looking inner box, shrink wrapped and packed with air pillows. Inside that was a pill bottle, and inside that was a tiny bag of HP-imprinted M&Ms that was so resistant to opening that I had to use the same knife I needed to hack through the shrink wrap. Mrs. H did a double-take at the kitchen table full of junk as though I had just opened a package containing a human ear. I bet the whole matryoshka doll-type package cost HP at least $30 to send out, which is a lot for a small bag of M&Ms that bled blue ink over my fingers since imprinted M&Ms don’t have the usual “melts in your mouth, not in your hand” waxy coating. The subject of the pitch was the new ElitePad, an alternative to the iPad that (a) costs more; (b) runs Windows 8; and (c) is made by a famously struggling company that yanked its consumer tablet off the market six weeks after its launch in 2011. All three factors will probably reduce consumer interest to near zero, but maybe HP will sell a few to Apple-phobic IT shops willing to support Windows 8. If so, I don’t think it will be because of the M&Ms.

I’ve been too busy to do a music playlist lately, so I’ll recommend just one band this time: The Thermals, highly listenable and tight indie punk from Portland, OR. Kudos to the three-member band for recording live straight to tape and directly mastering from it instead of screwing around with computers and overdubs. My legs are doing faux kick pedal drumming as I listen to their excellent KEXP videos on YouTube and every one of their 60 or so tracks on Spotify. Best music I’ve heard in some time.


HIMSS Conference Social Events

Omnicell will offer beer and wine in Booth # 8141 Monday and Tuesday from 4:00 to 6:00. Betsy told me she can’t comment on the quality of the beer, but she says the price is right.


2-16-2013 7-07-18 AM

Three-quarters of poll respondents say the government should issue a national patient identifier, although few of those respondents have ever sought the votes of wary constituents. New poll to your right: is the amount of HIMSS-related vendor contact you’re getting too little, about right, or too much?

For the HIMSS vendor contact, I’m going to go with “about right” since it’s easy for me to toss mail-out cards without even looking at them, which I’ve done with every one of them that have arrived. I always toy with the idea of choosing some vendor at random from the HIMSS list who’s exiled to a tiny booth in the Siberia part of the exhibit hall and then imploring my readers to show up there at a designated time just to give them hope. Every year I purposely walk those seldom-trod paths and chat with the untouchables, although in many cases they’ve already given up and either left their booth unattended or repurposed it as a place for their reps to sprawl back and play with their phones. Inga, Dr. Jayne, and I are good mystery shoppers, telling you the good and the bad booth behaviors we observe during the conference.

2-16-2013 7-35-21 AM

Welcome to new HIStalk Platinum sponsor InstaMed. The Philadelphia-based company’s integrated healthcare and payments network has been chosen by 400 hospitals and 60,000 practices who wanted to collect more patient payments, get paid faster, and reduce the time and complexity involved in collecting what’s owed to them. Everything from eligibility to claims can be managed on the company’s cloud-based portal, while patients get their own portal for receiving electronic statements, making payments, and setting up payment plans. Other tools include eligibility, a patient payment estimator, converting scanned checks to eChecks, claims management, remittance management, and electronic remittance. A just-issued case study describes the experience of Aspen Valley Hospital (CO), which used InstaMed to increase front office payments by 124 percent over five years and reduce payment processing administrative time by 65 percent. Good Samaritan Hospital (IN) cut statement costs by 25 percent and reduced administrative time in handling credit card payments by 90 percent. Lots of testimonials, including names, are here. Thanks to InstaMed for supporting my work.

England’s Rotherham NHS Foundation Trust halts new go-lives of Meditech, citing “persistent serious issues” that include “clinician and staff acceptance and usability.” Overseers say The Rotherham is falling short on financials because the system can’t book appointments effectively, also saying they can’t trust Meditech’s coding, case mix, and activity data. The trust went live last year two years behind schedule, expecting to spend $62 million over 10 years on Meditech as one of the first trusts to bypass NPfIT-provided systems in choosing their own. Excellent reporting by eHealthInsider.

Also in England, Royal Berkshire Hospital is reported to be close to shutting down Cerner Millennium because of higher-than-expected ongoing cost and productivity losses that have frustrated staff and bottlenecked patients. The hospital expected ongoing costs of $2.5 million per year, but the actual annual run rate of the $46 million system is $8.5 million. Patient delays have been so extensive that the hospital offers them parking discounts, free refreshments, and quizzes with which to amuse themselves while waiting.

Our Investor’s Chair guru Ben Rooks weighs in on why companies adopt a majority voting policy for their directors as Allscripts did last week:

This is actually quite shareholder friendly and has become much more common in corporate governance. In contrast to the way boards typically were retained (plurality voting), this says that if most shareholders don’t actively want the director to serve, they need to resign. In effect, inertia and indifference cease to become as powerful forces in retaining directors. I’d view both this step and the expiration of the shareholder rights plan as positive for MDRX shareholders.

2-16-2013 12-42-37 PM

The recently reopened Bellevue Hospital Center (NY) diverted trauma patients for 90 minutes Thursday evening when an electrical problem shut down its computer systems for several hours.

Covisint will announce next week an out-of-the-box solution to connect with the Direct Project, which will include Web services APIs to manage message routing, administration, and a secure inbox. Covisint Direct will be market to hospitals, states, RECs, and EMR vendors as a quick way to create a Direct solution for sending CCDs, care gaps, and alerts.

2-16-2013 11-48-14 AM

The newly appointed president of the Allegheny County Medical Society (PA) says doctors are spending too much time completing electronic medical records, also noting that her own plastic surgery practice has been forced to change EHRs three times. 

A Zimbabwe family’s home remedy of treating wounds with sugar is being tested in British hospitals with some degree of success. Weird News Andy says they use the same sugar on both left and right limbs … because it’s ambidextrose (I won’t rain on WNA’s pun parade by pointing out that table sugar is sucrose rather than dextrose). It’s also not a new practice – hospitals I’ve worked in have used sugar on wounds on rare occasion, sometimes in conjunction with Maalox. Unlike most treatments, at least these are cheap and cause no harm even when they don’t work.


Sponsor Updates

  • Intermountain Healthcare will feature TeleTracking’s RTLS solutions in an interactive hospital patient room display in HIMSS Booth #1810.
  • HFMA member Dan Mandy of Winthrop Resources is featured in a peer-reviewed HFMA article that describes funding options for IT capital expense.
  • Philips Healthcare CMIO/CTO Joseph Frassica, MD will speak at the HIMSS Interoperability Showcase on Tuesday, March 5 at 11 a.m. I interviewed him last August.
  • Intelligent InSites is chosen by en-Gauge as the locating solution for its fire extinguisher and medical oxygen monitors.
     
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February 16, 2013 News 20 Comments

Morning Headlines 2/15/13

February 14, 2013 Headlines No Comments

QPID Launches EHR Search Engine

QPID, an EHR search engine, analytics, and real-time reporting tool for EHRs, launches appropriately enough on Valentine’s Day. The venture is a Massachusetts General Hospital spinoff and will be led by CEO Mike Doyle, formerly of Medsphere.

North Memorial Health Care Reduces Unnecessary Early-term Deliveries by 75 Percent with Adaptive Data Warehouse from Health Catalyst

North Memorial’s use of Health Catalyst technology reduces its rate of elective pre-39 week deliveries by 75 percent in just six months, from 1.2 percent to 0.3 percent of all births.

TeraMedica Signs Agreement with Vanderbilt University Medical Center for its Evercore Vendor Neutral Architecture

Vanderbilt University Medical Center will implement TeraMedica’s Evercore Clinical Enterprise Suite to archive radiology and cardiology images across the health system.

PeriGen, Inc. Names American Journal of OBGYN Editor-In-Chief Thomas J. Garite MD, Chief Clinical Officer

Perinatal clinical decision support vendor PeriGen appoints Thomas J. Garite, MD as chief clinical officer. He is editor-in-chief of the American Journal of OBGYN.

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February 14, 2013 Headlines No Comments

News 2/15/13

February 14, 2013 News 12 Comments

Top News

2-14-2013 9-55-50 PM

Massachusetts General Hospital spinoff and EHR query platform vendor QPID chooses a timely Valentine’s Day launch. I interviewed President and CEO Mike Doyle earlier this week about the company.


Reader Comments

2-14-2013 10-12-54 AM

inga_small From DrLyle: “Re: LinkedIn. Looks like I have more stalkers than you.” DrLyle and a few other folks sent me notes saying they were among the millions in the top five or even one percent of LinkedIn users with the most viewed profiles in 2012. DrLyle, by the way, posed an interesting question: is there value in paying LinkedIn for one of the professional versions? I defer to readers since I have no interest in paying $20 to $75 a month for premium options.

inga_small From Geographically Challenged: “Re: HIMSS13. Will you be attending this year’s HIMSS13 Annual Conference in Las Vegas from March 3-7?” Note to vendors and PR firms pitching for media time: messaging is far more effective when you get the name of the city correct. Not to mention that we already suspected that HIMSS13 would be held this year. Maybe it was a trick question.

2-14-2013 7-49-34 PM

From Skunk Baxter: “Re: Stanford Hospital CIO. She is out.” Carolyn Byerly’s LinkedIn profile shows that she just started a new job as managing partner with Platinum Advisory Services, LLC.


HIStalk Announcements and Requests

inga_small A few highlights from HIStalk Practice over the last week: CMS provides guidelines for EPs for avoiding the 1.5 percent PQRS penalty in 2015. CVS dominates the retail medical clinic market. Athenahealth earns a spot on FastCompany’s list of the World’s Top 10 Most Innovative Companies in Healthcare. SRS CEO Evan Steele discusses Thoma Bravo, EHR usability, and Meaningful Use. Thanks for reading.

inga_small Coming soon: HIStalk’s Guide to HIMSS 2013, which includes essential details on over 100 vendors, all of which in a remarkable coincidence happen to be our lovely sponsors. You won’t want to miss it if you need the scoop on who to contact to schedule meetings or where to find the best booth giveaways.

2-14-2013 6-28-12 PM

The always-creative folks at Vonlay steered me to a humorous Dear Abby-type blog post they’re running in honor of Valentine’s Day, but I was more amused by the graphic on their main page.

I’ve been getting several calls at the hospital each day from vendors pitching their HIMSS presence, more than I remember in previous years. They’re easy to spot on Caller ID, so I just let them go to voicemail and delete them later. Today a company (I’ll be nice and not name them) left a lengthy voice mail, with the rep (badly) reading a canned script that ended with, “we’re scheduling meetings with people” (nothing like making a prospect feel special). Worst of all, she was reading it over her speakerphone. I pictured her as a bored phone sex operator.

2-14-2013 8-18-45 PM 2-14-2013 8-26-44 PM

Welcome to new HIStalk Platinum Sponsor Halfpenny Technologies. The Blue Bell, PA company specializes in data interoperability, such as laboratory information systems communicating with EHRs, health plans, or each other (reverse reference labs). Point-to-point interfaces push data around inefficiently and without normalization, making them a sitting duck for Halfpenny’s ITF-Hub, which serves as air traffic controller to manage the flow of orders and results among all participants (hospitals, independent labs, HIEs, health plans, practices, and public health). Everybody knows you can’t do much of anything for a patient without lab results. The company has been around since 2000, having worked with more than 200 EHR vendors since then and embedded its technology into some of their products as well. They offer portal and mobile access, which of course makes docs happy, especially the ones who aren’t using EHRs. Their CMIO will tell you how Meaningful Use Stage 2 affects the clinical lab. Drop by HIMSS Booth #5223, tell the folks you read about them here, and drop subtle hints about signing you up for some swell prizes. Thanks to Halfpenny Technologies for supporting HIStalk.

On the Jobs Board: Project Manager – Government, Business Intelligence Architect, Software Product Development Manager, Requirements Engineer.


HIMSS Conference Social Events

Send us your event details if it’s a good one (i.e, free food and drinks at minimum) and you promise that all HIStalk readers are welcome to attend, even if they work for your most hated competitor as a given reader might well do. Don’t blame us if throngs eat you out of cocktail weenies and tortilla roll-ups. I would be especially interested in companies serving really good beer as I ran across a couple of conferences ago.

2-14-2013 6-03-40 PM

Jardogs will host a happy hour on Monday, March 4 and Tuesday, March 5 from 5:00 to 6:00 pm in Booth 4659. Dr. Jayne and Inga have noted this in their schedules.


Acquisitions, Funding, Business, and Stock

Allscripts adopts a majority voting policy for directors and announces that its annual stockholder meeting is set for May 21. We’re not astute financial analysts who actually know what that accomplishes, so Ben Rooks of the Investor’s Chair has promised to render his opinion.


Sales

2-14-2013 11-50-52 AM

Vanderbilt University Medical Center (TN) will implement TeraMedica’s Evercore Clinical Enterprise Suite for vendor neutral archiving. 

SCL Health System selects the technology platform of Lumeris for its accountable care initiatives.

Community Memorial Hospital (CA) contracts with Cymetrix for revenue cycle services.

2-14-2013 5-58-55 PM

DeKalb Health (IN) selects e-MDs Solution Series for its 19 providers.

2-14-2013 6-00-03 PM

Bali Royal Hospital in Indonesia selects Wolters Kluwer Health’s UpToDate as its evidence-based clinical decisions support system.

2-14-2013 6-01-29 PM

Mee Memorial Hospital (CA) will use Access-eforms on demand and e-Signature technology with its Meditech Magic Scanning & Archiving system .


People

2-14-2013 6-04-31 PM

PeriGen names Thomas J. Garite, MD (American Journal of OB/Gyn) chief clinical officer.

2-14-2013 8-04-55 PM

Nancy Ham (McKesson / MedVentive) is named CEO of Aetna’s Medicity subsidiary. She replaces Brent Dover.

2-14-2013 8-07-17 PM

Brent Dover (Aetna / Medicity) is named president of Health Catalyst, which will announce his hiring on February 19. Brent says the irony isn’t lost on him that he left an HIE company to lead an analytics vendor, while Nancy Ham left an analytics vendor to replace him at the HIE company.


Announcements and Implementations

2-14-2013 6-16-08 PM

Baylor University Medical Center (TX) goes live on Allscripts Sunrise Clinical Manager.

North Memorial Health Care (MN) reports a 75 percent reduction in unnecessary early-term deliveries using Health Catalyst’s Adaptive Data Warehouse technology.

2-14-2013 6-18-03 PM

Integration and data management services provider Liaison Technologies announces that its healthcare division grew 83 percent and its headcount more than doubled in 2012.

The CalHIPSO Regional Extension Center launches service offerings that include Meaningful Use tracking, EHR readiness, and eligibility registration attestation.

Cleveland Clinic (OH) signs up for the CliniSync HIE, joining the previously announced University Hospitals Health System.

Perceptive Software announces an upgrade to its Perceptive Search applications, the first since it acquired the technology last year. It searches documents, e-mail, websites, intranets, databases, social networking sites, and local computers.


Government and Politics

2-14-2013 10-09-38 PM

President Obama calls out patent trolls in a Thursday afternoon Google Hangout session dubbed Fireside Hangout. “They don’t actually produce anything themselves. They’re just trying to essentially leverage and hijack somebody else’s idea and see if they can extort some money out of them.”


Innovation and Research

2-14-2013 6-24-26 PM

NeuroCare Tech launches BrainAttack, a $5.99 decision support app for evaluating ED stroke patients as candidates for tPA.

2-14-2013 7-47-20 PM

The free Qpid.me service allows potential romantic partners to share their sexually transmitted disease status directly from the medical records of their doctors. Concerns about the site are that practices won’t have the time to send patient records if it really takes off, not to mention that once those records arrive at the company’s servers, patients are no longer protected by HIPAA.


Technology

Four Rivers Total Maintenance Systems integrates Versus Technology’s RTLS within its asset management software.

A study’s questionable conclusion claims that Microsoft’s Kinect videogame controller could reduce healthcare expenses by $30 billion by replacing expensive telemedicine systems (which of course Skype and other video chat tools can do for free). Kinect’s advantage is that it can be used hands-free in a sterile field, but I haven’t seen a lot of telemedicine originating in the OR. One of the study’s two authors works for Microsoft.


Other

Patient Privacy Rights provided links to its federal Form 990 for 2010 and 2011 in response to the inquiry from Alert Reader. They’ve been there all along on the “Why Donate” page. UPDATE: my mistake, they apparently were just added from the reader’s inquiry. I didn’t see any smoking guns if that was the expectation – the organization took in around $105K in donations in 2011 (half what it received in 2007-2009), spent a small amount on its one FTE, and the rest went to professional fees and office and travel expense. Deb Peel was paid nothing.

2-14-2013 10-12-25 PM

Froedtert Health (WI) warns that a virus that penetrated an employee’s computer may have exposed the information of 43,000 patients to unknown parties.

2-14-2013 9-46-05 PM

A San Diego publication profiles Chris Van Gorder of Scripps Health, a former beat cop turned hospital security guard and now CEO who is determined to reduce unnecessary variation to cut costs. According to the article, “Van Gorder trusts that sharing financial information, especially on costs, along with data on treatment and outcomes, will usually lead doctors to the best-outcome-at-lowest-cost decisions.”

People always send me funny stuff because they know I’m a sucker for it, and the video above from customer engagement and total cost of ownership services vendor PeerIntel is good one, with the smarmy doc playing it straight all the way. I notice the hospital name is actually that of the company’s R&D VP, described on its site as a “scruffy Armenian.” The other bios are pretty funny, too, with the marketing guy’s saying that he came to the company due to “a series of (now-broken) promises” by the top guys. The company used to be called Katalus Advisors. I interviewed Chairman Jeremy Bikman in October 2011.

A laid off MedQuist director shares her experience in “losing my job to technology” as speech recognition technology replaces transcriptionists.

2-14-2013 8-12-27 PM

The second spokesperson for Heart Attack Grill in Las Vegas dies of, you guessed it, a heart attack. He weighed only 180 pounds, a wisp compared to his 575-pound predecessor. The restaurant fries in pure lard, sells beer and cigarettes, offers a 10,000 calorie burger, and  provides free meals to patrons weighing over 350 pounds. Their employees are scantily clad “nurses” that critics say places it in the Hooters-created category known in the trade as “breastaurants.”

I see that passengers on the Carnival Triumph are suffering bad food, long lines, and rude fellow passengers. Sounds about like our experience on a week-long cruise on Triumph a few years back, except ours was just a normal cruise. Everybody’s fretting about underfed passengers, but nobody seems worried about the 1,000 foreign crew members working around the clock in miserable conditions trying to keep passengers safe, comfortable, and norovirus-free for their princely wages of maybe $150 per week, not to mention that tips will be few this time. As the ambulance chasers and sensationalistic news reporters line up to prod the vacationers into a state of righteous indignation (even though they’re already receiving a nice package of reparations from Carnival), someone should raise some money to help the crew, who will probably get nothing for what they’ve been through.

Scotland’s NHS hospital employees, like ours, share passwords, post questionable information in Facebook, curse in e-mails, and install unauthorized software on their hospital devices, according to disciplinary records.

Weird News Andy says this woman really did have a HERnia, in the form of a baby girl. A 44-year-old woman complaining of bloating is X-rayed by hospital doctors, who are startled to find a full-term baby in her womb. They did a C-section and she’s now a first-time mom.


Sponsor Updates

  • NextGen Healthcare adds ITelagen as a VAR.
  • VersaSuite participates in this week’s Rural Health Care Leadership Conference in Phoenix.
  • TrustHCS representatives will speak on ICD-10 readiness during the April AHIMA ICD-10 CMS/PCS and CAC Summit in Baltimore.
  • SuccessEHS sponsors a February 28 Webinar on the patient-centered EHR and quality improvement.
  • CIC Advisory offers suggestions on implementing and adopting a health IT safety program.
  • CardioNet and AirStrip partner to develop and co-market an integrated solution for mobile patient monitoring.
  • Agilum Healthcare Intelligence publishes a case study on business intelligence strategies for small and mid-sized hospitals.
  • AdvancedMD offers a guide to improve patient experience with EHRs.
  • Intellect Resources posts a  Gotye parody video about recruiters.
  • Imprivata adds Aura Healthcare as a VAR to resell its single sign-on solution.
  • Best of Staffing recognizes CSI Healthcare for its outstanding reviews from clients and job-seekers.
  • Data Trade Solutions will offer nVoq’s SayIt speech recognition technology to its physician clients.
  • NorthWise Services (UK) partners with Merge to offer clinical trial services.
  • Wellcentive participated in the 2013 IHE North America Connectathon earlier this month.

EPtalk by Dr. Jayne

The Workgroup for Electronic Data Interchange survey remains open through next Wednesday. Any individual associated with health care organizations (vendors, health plans, providers, etc.) may participate. I’m a little offended that they listed providers last and even after health plans, but I took the survey anyway.

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Speaking of surveys, a senior at Washington University in St. Louis conducted one on hip replacement prices. As part of a research project on healthcare costs, Jaime Rosenthal called 100 hospitals (two in every state) and asked for cash prices for a hip replacement surgery for her fictional grandmother. Despite pushes for transparency, only half the hospitals could provide an estimate and those that did ranged from $11,000 to $125,000.

A related commentary discusses the disparities in “sticker price” of health care and tells the story of the automobile window sticker, stating, “A 2013 hip replacement looks a lot like a 1954 Buick.”

2-14-2013 6-35-00 PM

Just when I thought I had seen it all, Dr. Mostashari’s bow tie opened its own Twitter account yesterday. You can follow its exploits @FarzadsBowtie while “Putting the Bow-Tie in Health IT.” I’ve had crushes on some famous people, but never on one whose apparel had its own social life. What’s next: @IngaHistalksShoes?

Speaking of shoes, Inga beat me to the punch with the chocolate shoes, but they’re too good not to mention here as well. My favorite is the red stiletto with the dark chocolate filigree, although the pink with white polka dots is cute too. Maybe a certain someone will take the hint.

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If not the shoes, I’m definitely liking this lovely ring from MF Jewelry, created from your own EKG tracing. 

2-14-2013 6-37-44 PM

Considering my recent piece on handwritten thank you notes at the hospital, Inga sent over this ER doctor’s note that’s been circling the Internet. Now this is meaningful use of a handwritten note. Kudos to New York Presbyterian’s fine and caring staff member.

I’m starting to put together my serious (i.e. “non-cocktail party”) agenda for HIMSS. I was a little bitter to see that Inga and I were not invited to the #HITchicks Tweetup event on Monday. I can’t think of more fun #HITchicks than us. I’m hoping to see some new and innovative things rather than more of the same. Have something that I shouldn’t miss? E-mail me.

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Contacts

Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 14, 2013 News 12 Comments

CIO Unplugged 2/13/13

February 13, 2013 Ed Marx 5 Comments

The views and opinions expressed in this blog are mine personally and are not necessarily representative of current or former employers.

Experience is Not the Best Teacher

2-13-2013 7-42-18 PM 

We took our youngest child Talitha on her first visit to Kauai so she could visit her grandparents. Yes, the same couple who offered me a bribe years earlier not to marry their daughter. They had retired in a condo, high overlooking the Na Pali coast.

One day while they babysat Talitha, we headed out for adventure with our eight-year-old son Brandon and German exchange student Sonja. We began our day intent on making it to Secret Falls, only accessible by foot.

We rented two kayaks, donned lifejackets, and started paddling up the Wailua River to the remote trailhead two klicks away. The evening before, a major storm passed through, so our outfitters warned us that the river would be more challenging than normal to navigate.

2-13-2013 7-39-34 PM

Julie and Sonja paddled smoothly and held a great line down the middle of the river. Brandon and I had a difficult time keeping the keel pointed upstream as we beached the banks. A mile in, we came to a choke point where the placid river channeled into a quarter of its normal width, creating a high velocity flow with rapids and eddies.

The women stopped short of the rushing waters and, of course we men would show them how to row into the straight, like salmon looking to spawn. Hal way in, I realized we had no chance. I tried to turn the kayak 180 and go back down in search of an alternate route.

The kayak flipped. I fell out, and the current sucked me 10 yards downstream into a recessed pool. The upside down kayak remained in the fray, tangled in branches and storm debris.

The women witnessed the event and moved in as close as they could where the waters were manageable. No one could see Brandon, and we were afraid he’d been swept under and caught in debris. A muffled “Help!” reached our ears. Trapped under the kayak, he could not escape because his life jacket was keeping him afloat in the air pocket.

Julie’s mother-bear instincts kicked in. She jumped into the water and swam to the kayak.

2-13-2013 7-40-33 PM 

Grabbing smooth but slippery tree roots along the bank, I pulled myself to the other end of the vessel. Between the two of us, we were able to flip the craft. Brandon floated into the calm pool to safety. We decided the best course of action would be to carry our kayaks on land past the channel and then get back in.

While we collected ourselves, a man and his son rowed past us. They had observed the scene and congratulated us on our remarkable recovery. They then proceeded past us thinking they could muscle their way through the current. Sure enough, at the midpoint, the father turned the kayak to head back. As if a bad rerun, they also flipped, and the kayak got stuck in the same spot.

The dad stayed upstream, holding onto branches. His son was nowhere in sight. No muffled cries for help. He had seat belted himself in. So not only was he under the kayak, but upside down submerged.

I jumped back in and made way to the kayak. We could not flip it given the physics with his son as anchor. Reaching under, I pulled at every strap I could find to break the boy free. Likely seconds but seemingly minutes, he was freed. We eventually got him to shore, shaken but alive.

Julie and I talked afterwards and wondered why on earth our fellow paddlers made the decision to copy our near tragedy. After observing our experience, why would they even want to follow our path? Sure, had we been successful it would have made sense. But we nearly lost our son.

Experience is not always the best teacher. Had this father taken note of my journey, he would have spared his son fear and trouble.

So it is in work. Why do we insist on replicating other leader’s and organization’s failures? Why don’t we take advantage of other’s experiences, both the good and the bad? Is it pride? Is it a feeling of invincibility? Arrogance? Fear?

The next time you embark on a journey, make efforts to prepare in advance. Use two parts planning to one part execution. Research leading practices. Study accounts of success and failures related to your endeavor.

I learned this from one of my mentors. Before embarking on our EHR journey, he insisted we contact successful and unsuccessful organizations and learn. I arranged several CEO/CIO meetings with peer health systems where we actively learned from others experiences. It paid off and is now part of my standard way of operating. There’s no reason to risk drowning when we have access to river guides.

Ed Marx is a CIO currently working for a large integrated health system. Ed encourages your interaction through this blog. Add a comment by clicking the link at the bottom of this post. You can also connect with him directly through his profile pages on social networking sites LinkedIn and Facebook and you can follow him via Twitter — user name marxists.

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February 13, 2013 Ed Marx 5 Comments

HIStalk Guide to HIMSS13

February 12, 2013 News 1 Comment

Download a printable PDF of the guide here.

Accent on Integration® (AOI®)

2-13-2013 6-29-06 PM

Booth: Interoperability Showcase, Use Case #8

Contact: Marc C. Andiel, Co-founder, President and CEO
MAndiel@AOI.biz
972.422.8609, 214.417.3618

Accent on Integration® (AOI®) enables data sharing by interconnecting disparate technology systems and patient care devices for hospitals and healthcare systems of all sizes to improve patient care by enhancing clinical workflows, eliminating error-prone processes and removing data silos. AOI’s Accelero Connect® integration platform is vendor, manufacturer and modality neutral and used to openly communicate clinical data between a multitude of systems and devices.

AOI was selected to participate in the HIMSS Interoperability Showcase and demonstrate live how Accelero Connect can integrate vital signs monitors, smart infusion pumps and telemetry beds with an HIS. At the show, AOI can be found in the demo area for Use Case No.8, which will illustrate the role integration plays as a patient moves through a hospital from the ED to ICU and then discharge.

AOI’s team of seasoned professionals is dedicated to uniting people, process and technology, and they look forward to meeting with you at HIMSS to discuss your integration goals.


Acuo Technologies

2-13-2013 6-30-48 PM

Booth 2859

Contact: Mike Dolan, Vice President of Sales
mdolan@acuotech.com
952.905.3448

Acuo Technologies® is the world leader in clinical content management and data migration technology. Our Universal Clinical Platform (UCP) is an enterprise solution built on a next-generation vendor neutral archive (VNA). UCP helps healthcare organizations achieve full interoperability across multiple disparate systems by consolidating long-term data management. UCP unlocks clinical content held captive in departmental systems, providing extreme data liquidity that eliminates migration headaches and accelerates patient data to the point of need. With VNA implementation experience that spans all major PACS vendors and storage providers, Acuo is focused on making all components of a healthcare ecosystem work better together.

In January 2013, Acuo became part of Perceptive Software from Lexmark. The combination of Perceptive’s content management capabilities and Acuo’s VNA platform provides the ability to capture, manage and access all unstructured content to clinicians exactly where and when they need it. The combined offerings provide capabilities to quickly search and extract relevant information from this captured content, and deliver it in the context of the clinical applications. It allows Acuo and Perceptive to bring “high definition” to the EMR and is unique in the healthcare space.

Acuo brings clinical content into the context of the patient record in the EMR, just as Perceptive Software brings unstructured content into the context of the EMR or other enterprise application. Together Perceptive Software’s rich process and content solutions, combined with Acuo’s Universal Clinical Platform, gives users an enterprise-wide view of all patient medical information from within the EMR system. This gives physicians immediate and convenient access to all patient information—from x-rays, ultrasounds, CT scans and more, regardless of the department in which it was conducted or the proprietary technology used to create and store it.


Access

2-13-2013 6-35-16 PM

Booth 1023

Contact: Lindsey Eaton, Senior Inside Sales Representative
lindsey.eaton@accessefm.com
913.752.9938

Hundreds of hospitals worldwide use Access solutions to integrate e-forms, electronic patient signatures and clinical data into EHRs without paper or user effort. See Access solutions in action at HIMSS Booth 1023. Oh, and we’ll have free Starbucks coffee, so that’s a win, win for you and your caffeine habit. Watch our customers’ video testimonials here: http://www.youtube.com/accesseforms. And check out our website to learn how we can help your hospital improve patient care and safety while saving you time, money and paper: www.accessefm.com.


Advisory Board Company

2-15-2013 10-30-24 AM

Booth 4669

Contact: Meghan Fassl, Manager
FasslM@advisory.com
202.266.6528

The Advisory Board Company is a global research, technology, and consulting firm partnering with 150,000 leaders in 3,700+ organizations across health care. Stop by booth #4669 to meet our team of IT experts, schedule a one on one session with analyst on your topic of choice, pick up our newly released research, attend an education session, and learn more about our Health Care IT Suite memberships.


Allscripts

2-15-2013 10-31-46 AM

Booth 3441

Contact: Ariana Nikitas, Director of External Relations
ariana.nikitas@allscripts.com
312.506.1236

The changes underway in healthcare require provider organizations to be Open. Open to change. Open to collaboration. Open to innovation. And Open to the information and insights that lead to improved outcomes. Allscripts Open architecture connects both clinical and financial data across every setting – whether you’re interested in care coordination, revenue cycle, performance management or mobility improvements. This openness brings us closer to our vision of a Connected Community of Health. Join us in booth #3441 to learn more how being Open is driving amazing outcomes across the healthcare industry.


AirStrip

2-15-2013 10-37-43 AM

Booth 1721

Contact: Kimberly Kuzawa, Executive Assistant
kimberlykuzawa@airstriptech.com
832.330.4419

AirStrip is guided by a bold vision: harness the power of mobile communications to change the way healthcare is practiced. The AirStrip™ ONE™ mobility solution can improve the quality and timeliness of care, can increase patient and clinician satisfaction, can enhance financial performance, and reduce risk. Headquartered in San Antonio, Texas, AirStrip is empowering the nation’s leading health systems to compete and succeed in today’s rapidly changing environment.

Sign up for a demo or meeting with us at HIMSS – visit www.airstriptech.com for more information. Also make sure to stop by the AirStrip booth and enter our drawing to win a free iPad.


Aprima Medical Software

2-15-2013 10-38-33 AM

Booth 6323

Contact: salesinfo@aprima.com
866.960.6890

Aprima Offers a Lifeline to Customers of Allscripts MyWay ™, including Community settings. If your organization is currently using Allscripts MyWay ™ for individual practices, or across an entire Community, you’ll want to stop by Aprima Booth 6323 at HIMSS and learn about the Aprima Rescue Program for customers of Allscripts MyWay™. With this program, you’ll be able to take advantage of free Aprima licenses – up to an $8,500 savings per provider! Plus, Aprima can easily handle your interfaces and interoperability needs. The Allscripts MyWay™ product was originally based on source code that Allscripts licensed from Aprima in 2008, so Aprima EHR and PM have the same look and feel with nearly 1,000 enhancements since 2008. When you upgrade to Aprima, you’ll enjoy a minimal learning curve and minimal to no downtime. For more information, please visit www.aprima.com/rescue or email salesinfo@aprima.com.


Aspen Advisors

2-15-2013 10-39-50 AM

To schedule a meeting:

Contact: Daniel Herman, Founder and Managing Principal
dherman@aspenadvisors.net
412.370.4900

We know that technology is a means to an end and have a razor-sharp focus on helping you make progress toward the IHI’s Triple Aim of better health, better healthcare, and lower per capita costs. From strategy to execution to optimization, we can help you:

  • Develop your technology roadmap to support the shift from volume-based to value-based care
  • Evaluate EMR vendors and plan for implementation
  • Streamline governance and decision making
  • Plan for mergers, acquisitions and other outreach strategies
  • Implement clinical systems, drive adoption and achieve Meaningful Use
  • Complete ICD-10 implementation and audit compliance
  • Make real progress on teleHealth, eHealth and mHealth initiatives
  • Implement infrastructure changes to your technology roadmap
  • Leverage information and big data to create a data-driven culture
  • Realize value from EHR and other systems investments
  • Lead change and support performance improvement initiatives
  • Optimize IT service delivery
  • Plan for long-range IT workforce needs

Visit www.aspenadvisors.net to learn more.


AT&T

2-16-2013 7-06-46 AM

Booth 3727

Contact: Deborah Sunday, Marketing Director
ds823e@att.com
678.230.3440

Join the AT&T ForHealth team in Booth #3727 at HIMSS13 in New Orleans, March 3 -7. AT&T ForHealth is committed to serving the technology needs across the continuum of care – from hospitals to physicians to patients. Our suite of innovative wireless, cloud-based and networking services and applications empower clinicians by placing vital patient health information at their fingertips. Medical images are stored and shared through the cloud, across multiple care settings, highly-secure and on demand. With telehealth, patients get greater access to specialty care and physicians and specialists reach more patients. And with mobile health solutions, patients become more engaged in their own care.


Aventura

2-15-2013 10-41-37 AM

Booth 4011

Contact: Jon Cooper, VP of Strategic Initiatives, Co-Founder
jon.cooper@aventurahq.com
303.912.7623

For clinicians, technology can be a real pain in the distal orifice of the alimentary canal.And the more information clinicians need at the point of care, the worse the pain is going to get. Stop by booth #4011 and Suite #202 to see how this pain can be treated.

We know a thing or two about giving caregivers the mobility they need. It’s all about context! Who you are, where you are, and what you need. Aventura’s context- and location-aware intelligence improves the workflow of doctors and nurses by delivering the right information instantly based on clinician location and credentials.

Aventura improves clinician satisfaction, increases EMR use at the point of care, and allows focus on the quality of care. We make your EMR live up to the promises in the owner’s manual.


Awarepoint

2-16-2013 7-08-37 AM

Booth 6918

Contact: Carlene Anteau VP, Product Marketing
canteau@awarepoint.com
858.345.5000 x742

Awarepoint optimizes healthcare workflow by offering the industry’s only cloud-based, RTLS solution including software, technology, and managed services. Awarepoint’s experience, reliability and proven solutions drive positive clinical and financial outcomes. Organizations leverage current IT investments to improve communication, enhance coordination, streamline workflow, improve staff efficiency, optimize patient throughput and increase patient and staff satisfaction. Attendees should visit Awarepoint’s booth to learn how RTLS can improve patient flow in a variety of ways ranging from simple automation, such as documenting activities and time stamps based on caregiver, patient and equipment location, to complex milestone management that relates the interactions between caregivers, patients and equipment, to care ordered in the electronic medical record (EMR). The ability to interpret activities and anticipate roadblocks in the patient’s care plan supports proactive communication to drive action.

New product alert: Awarepoint will be demonstrating a new "Bed and Bay Sensor" that enables precise tracking of mobile equipment and patient and caregiver interactions in locations with tight-bed spacing, such as the emergency department (ED) and pre- and post-anesthesia care.


Beacon Partners

2-15-2013 10-42-44 AM

Booth 4729

Contact: Jeannette Pforr, Marketing Associate
jpforr@beaconpartners.com
781.681.7493

Beacon Partners is one of the largest healthcare management consulting firms in North America. We focus on helping organizations enhance operational performance to deliver the highest level of patient care. For more than two decades, healthcare leaders have chosen Beacon Partners to optimize clinical productivity and financial performance, ultimately leading to improved quality, safety and patient outcomes. Our team of industry executives, physicians, nurses, administrators, allied healthcare professionals and analysts brings a unique, multi-disciplinary approach to the challenges you face. We are healthcare professionals just like you. That’s the Beacon Partners difference. Be sure to stop by our booth to find out how Beacon Partners can help your organization.


BESLER Consulting

2-15-2013 10-45-28 AM

To schedule a meeting:

Contact: Jim Hoffman, Chief Operating Officer
jhoffman@besler.com
732.233.5008

For over 25 years, BESLER has helped hospitals recover otherwise lost revenue, increase reimbursement, ensure compliance, improve efficiency and reduce costs. BESLER’s deep domain experience in revenue cycle, reimbursement, compliance and unmatched software solutions has resulted in more than one billion dollars in additional revenue for our clients. If you’d like to discuss our products or partnership opportunities at HIMMS, please contact Jim Hoffman at 732-233-5008 or jhoffman@besler.com.


Billian’s HealthDATA / Porter Research

2-15-2013 10-47-10 AM

Booth 2317

Contact: Jennifer Dennard, Social Marketing Director
jdennard@billian.com
678.569.4872

Billian’s HealthDATA and Porter Research offer a broad spectrum of market intelligence solutions at HIMSS13:

  • Provider Solutions
  • ID referral partner opportunities
  • Compare peer performance
  • Review patient market share
  • Vendor Solutions
  • Broadest lead & email coverage
  • Integrated health market coverage
  • In-depth data in flexible formats

Need help with your go-to-market strategy? Let actionable feedback from target C-suite buyers guide you with custom market research programs from Porter Research. Schedule your show-floor demo or consultation and get a Starbucks gift card at the booth: http://ow.ly/hjHqw,


Bottomline Technologies

2-15-2013 10-48-10 AM

Booth 2619, Hall D

Contact: Michael Kortan VP, Healthcare
mkortan@bottomline.com
603.501.5185

Bottomline’s intuitive, data-driven solutions for patient access and financial process automation are used by 900+ U.S. hospitals. Customers apply our products for patient registration, mobile data and e-signature capture, and cash management to deliver positive patient experiences, improve data and operational efficiencies, and enhance organizational health. Stop by HALL D Booth 2619 for your free Data DNA test and enter to win one of our daily prizes.


CAP Professional Services
2-21-2013 8-25-42 AM 

To schedule a meeting:

Contact: Bruce R. Cattie, Senior Managing Director
CAPSTS@cap.org
847.832.7700

CAP Professional Services provides best practice health IT strategies, clinical informatics, and terminology services for clients striving to achieve semantic interoperability and high-quality, robust electronic medical records (EMR).


CapSite

2-15-2013 10-49-15 AM

Booth 4929 and across from registration in Lobby D

Contact: Gino Johnson, VP, Business Development & Consulting, HIMSS Analytics; Founder, CapSite
Gino.Johnson@himssanalytics.org
802.922.9971

CapSite, now part of HIMSS Analytics, provides detailed health IT data via the CapSite Database, as well as strategic and tactical consulting services. Visit the HIMSS Analytics – CapSite booths in Lobby D and on the exhibit floor (#4929) for a CapSite Database demo to see how our pricing, packaging and positioning information can help with your capital planning and procurement processes or competitor analysis.


Capsule Tech, Inc.

2-15-2013 10-50-41 AM

Booths 3711, 3185, and 8711

Contact: Brianna Roy, Marketing and Events Coordinator
briannar@capsuletech.com
978.482.2339

Capsule is the leading global provider of medical device connectivity solutions for hospitals and healthcare organizations. Capsule enables hospitals using electronic medical records and other information systems to reduce costs, increase efficiency and improve patient care through the direct capture and delivery of patient vitals at the point-of-care. Capsule’s solutions are flexible and scalable, offering a variety of deployment options to meet the needs of any healthcare delivery organization. Founded in 1997, the Company has established strong partnerships with leading medical device manufacturers and installed enterprise-wide solutions in over 1200 hospitals in 36 countries.

For more information, visit www.capsuletech.com or call +1 978-482-2337 (US), or +33 1 5334 1400 (France). Over 1,100 hospitals have chosen Capsule for device integration because our solutions are:

  • RELIED ON by nurses
  • Capsule’s solution was designed with nurses, for nurses to fit current workflows and eliminate charting duplication
  • WANTED by I.T. teams
  • Capsule works with existing devices, systems and infrastructures
  • NEEDED by patients – Capsule reduces nurse charting time allowing for greater focus on direct patient care.

Caradigm

2-15-2013 10-51-48 AM

Booth 1323

Contact: Debbie Wolti
info@caradigm.com

Formed by GE Healthcare and Microsoft Corp. in June 2012, Caradigm is a joint venture focused on enabling health systems and payers to drive continuous improvements in care. Caradigm software helps healthcare professionals across care settings to use data to gain critical insights, collaborate with each other and with patients, and to develop and implement innovative care solutions to address some of healthcare’s biggest challenges.

Come by booth #1323 to see:

  • EXCITING DEMOS – Check out new Caradigm and partner offerings.
  • ENLIGHTENING CUSTOMER PRESENTATIONS – Come hear theater presentations about industry trends and best practices from your peers.
  • INFORMATIVE CARADIGM PRESENTATIONS – Learn about Caradigm’s vision, new products we’re delivering and plans for the future.
  • CARADIGM PERSONNEL – Stop by the booth to chat with our team, get your questions answered and learn more about new Caradigm.



CareTech Solutions

2-15-2013 10-52-53 AM

Booth 1911

Contact: Colleen Hanley, Vice President, Marketing
colleen.hanley@caretech.com
248.823.0950

CareTech Solutions is a healthcare IT services company providing 24x7x365 IT support for more than 200 hospitals/health systems in the U.S.

HIMSS13 attendees should visit CareTech’s booth (1911) to experience, first-hand, the company’s Clinical Help Desk and how it resolves clinical IT issues fast – getting doctors and nurses back to what matters most, providing quality patient care. From iPad video stations, attendees can watch and listen to CareTech analysts resolving EMR application issues in a matter of seconds, not minutes.


Certify Data Systems

2-15-2013 10-57-55 AM

Booth 717

Contact: David Caldwell, Chief Marketing and Sales
sales@certifydatasystems.com
408.236.7494

Certify Data Systems, Inc., is a pioneer in health information exchange (HIE) technology. The company’s HealthLogix™ Enterprise HIE platform has been adopted by the nation’s leading hospitals, physicians and laboratories. Certify’s HIE platform provides bi-directional community-wide semantic interoperability between disparate Electronic Health Record (EHR) systems, enabling all healthcare providers to exchange essential health information in real-time. In addition to processing electronic orders and results, the HealthLogix HIE platform delivers Continuity of Care Documents and Clinical Document Architecture seamlessly across a healthcare ecosystem. Certify’s industry leading “network approach” is easy to deploy, scale, manage and support.

Visit us at HIMSS13 in booth 717. Certify is partnering with the local New Orleans YMCA chapter to support their Strong Communities Campaign. Stop by our booth to learn how you can help promote their goal of living a healthier lifestyle. For more information, please visit http://www.certifydatasystems.com. Follow us on Twitter at @CertifyData.


ChartWise Medical Systems, Inc.

2-15-2013 11-00-16 AM

Booth 1961

Contact: Michael Backus, Director of Sales
mbackus@chartwisemed.com
317.774.4414

Visit us at HIMSS to see the first and best computer-assisted clinical documentation improvement application on the market.

ChartWise:CDI brings clinical documentation intelligence to your documentation improvement program. A comprehensive web-based software solution, it utilizes innovative built-in expertise to streamline the documentation improvement process by translating clinical terms, labs, and medications into the diagnostic terms needed for coding.

Featuring electronic queries, a flexible workflow, workflow management, help screens and videos, and reference materials from Coding Clinics and DRG Desk Reference, ChartWise:CDI has all the tools a clinical documentation specialist requires. Role-based functionality, robust on-demand multi-level reporting (from the hospital system down to the nursing unit), and optional Advanced Reporting utilizing business intelligence provide the tools an administrator requires. HL7 interfacing, rigorous data security, and no software to install help ease the burden on the IT department.

ChartWise:CDI changes the world of clinical documentation improvement like no other product or service on the market today.


CIC Advisory

2-15-2013 11-01-14 AM

To schedule a meeting:

Contacts: Cynthia Davis, Marcy Stoots, or Robert Johns
cynthiadavis@cicadvisory.com
727.772.3340

CIC Advisory helps hospitals use technology to provide more effective, efficient and safer patient care. Founders Cynthia Davis and Marcy Stoots are former critical care nurses with decades of experience leading fast-track clinical EHR projects. Our methodologies result in high rates of physician and clinician satisfaction and adoption, coordinated patient care processes and improved clinical outcomes.

Call us at 1.727.772.3340 or email cynthiadavis@cicadvisory.com for your invitation to the CIC Advisory hospitality suite at HIMSS13.


Clinithink

2-15-2013 11-08-21 AM

To schedule a meeting:

Contact: Nathan Skorick, Business Development
nathan.skorick@clinithink.com
978.296.5282
Robert Miller, VP Sales and Marketing
robert.miller@clinithink.com
978.296.5282

Find out how to turn data into information…

Clinithink was founded in 2009 by two clinicians with 20 years of combined healthcare IT and EHR experience who understood what was possible if you could unlock the unstructured clinical data within an patient records and return it as structured, usable clinical information. The result of their pioneering work is CLiX, Clinithink’s Clinical Natural Language Processing (CNLP) solution.

CLiX intelligently unlocks unstructured data, while preserving its original meaning, to help healthcare organizations access the information they need to improve financial management, improve quality measures and enhance clinical and operational processes.


Cornerstone Advisors Group LLC

2-15-2013 11-24-11 AM

To schedule a meeting:

Contact: Mary Berchtold, Vice President
mberchtold@cornerstone-advisors.com
781.254.4013

Cornerstone will have experienced senior level representatives from the EPIC, MEDITECH and Advisory/Strategies consulting service lines at HIMSS. They will be available to meet and discuss services during the conference. Meeting times may be scheduled by contacting Mary Berchtold (mberchtold@cornerstone-advisors.com).



Craneware

2-15-2013 11-26-09 AM

To schedule a meeting:

Ann Marie Brown, Executive Vice President of Marketing
a.brown@craneware.com
913.548.2810

Craneware will not be exhibiting at HIMSS but will have several senior executives available to discuss the company, our products, and the role we play in helping hospitals achieve revenue integrity though data normalization.

Craneware is the leader in automated revenue integrity solutions that improve financial performance for healthcare organizations. Craneware’s market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge, code and retain earned revenue for patient care services and supplies. This optimizes reimbursement, increases operational efficiency and minimizes compliance risk. By partnering with Craneware, clients achieve the visibility required to identify, address and prevent revenue leakage.

Founded in 1999, Craneware’s mission is to stop the loss of legitimate revenue owed to healthcare organizations by establishing a culture of revenue integrity within these organizations. Our vision is to be the partner that can be relied on to improve and sustain our customers’ strong financial performance.

Over our history we have come a long way towards achieving this. Today, Craneware has a total of nine core products, spanning four product families: Revenue Cycle, Access Management & Strategic Pricing, Supply Management and Audit & Revenue Recovery. One in four registered U.S. hospitals has chosen Craneware products to help them optimize reimbursement, improve operational efficiency, and minimize compliance risk. To support this growing client base and the company’s future growth prospects, Craneware now employs more than 200 professionals across the US and UK.


CSI Healthcare IT

2-15-2013 11-31-40 AM

To schedule a meeting:

Kate Mays, Vice President of Sales
kmays@thecsicompanies.com
904.716.1209

CSI Healthcare IT will be hosting a cocktail reception and dinner at Broussards on Tuesday night March 5 starting at 6:00 pm. Please contact Kate Mays to join.

CSI Healthcare IT is committed to providing the highest standard of consultants and consulting services in the Industry. Our track record speaks for itself. We have a long record of supporting the Project Management, Training, Build, Report Writing, Go Live Support and Interface functions of Health systems nationwide. Today, CSI Healthcare IT has more than 500 permanent and contract staff of experienced, knowledge-based professionals. CSI has been recognized by Inc. Magazine and Staffing Industry Analysts as one of fastest growing privately held companies in the nation. Being privately held enables creativity and flexibility to meet the specific consulting needs of our clients. CSI has the ability to enact quick adjustments to accommodate the ebb and flow of our clients’ staffing and project needs.

Join us for live music and networking Tuesday night at Broussards.


CTG Health Solutions

2-15-2013 11-33-48 AM

Booth 3663

Contact: Amanda LeBlanc, Managing Director, Marketing & Communications
amanda.leblanc@ctghs.com
225.772.8865

Computer Task Group, Inc. (NASDAQ: CTGX) is an international IT solutions and services company with over 3,800 employees in North America and Western Europe. Its healthcare division, CTG Health Solutions (CTG), is a leading IT consulting firm dedicated solely to helping provider and payer clients achieve strategic, clinical, financial, and operational objectives by more effectively leveraging IT.

CTG’s comprehensive solution suite includes advisory, implementation, IT and strategic sourcing services— including planning and assessments, vendor selection, EMR implementation and optimization, clinical/business analytics, physician adoption, integration/technology solutions, revenue cycle strategies, legacy and production application management, support and upgrades, and solutions addressing regulatory requirements of ICD-10, meaningful use, and accountable care. CTG has provided technology and business solutions to more than 600 healthcare clients for over 25 years.

Visit CTG at HIMSS booth 3663 for conversations on “getting health IT right.”


dbMotion

2-15-2013 1-28-29 PM

Booth 5229

Contact: Kate Kolbrener, Director of Marketing
katek@dbmotion.com
412.802.2248

The dbMotion™ Solution is a proven, connected healthcare, SOA-based interoperability platform that enables healthcare organizations and health information exchanges (HIEs) to meaningfully integrate and leverage their information assets, driving improvements in the quality, safety and efficiency of patient care. dbMotion transforms care through the creation of a virtual patient record that integrates patient information to connect care providers and settings.This robust solution is field-proven, having been implemented in some of the world’s most demanding healthcare IT environments since 2001.

Our dbMotion™ Solution is helping clients:

  • Access HIE within the Physician Workflow
  • Connect the Ambulatory Environment
  • Link the Affiliate Community
  • Prepare for MU2 and Build an ACO
  • Harmonize Clinical Data for Analytics

Come see us at Booth 5229 for a demo! www.dbmotion.com


Dearborn Advisors, LLC

2-15-2013 1-32-08 PM

To schedule a meeting:

Contact: Mary Kiley, Revenue Development Coordinator
MKiley@DearbornAdvisors.com
773.255.0749.

Dearborn Advisors would like to chat with you about what’s going on in your organization regarding physician adoption of technology. Although we have no booth, we’ll spring for Starbucks coffee and have hundreds of chocolate bars to give away. Email Mary Kiley (mkiley@dearbornadvisors.com) or call 773-255-0749.

 


Deloitte

2-15-2013 1-34-14 PM

Booth 1863

Contact: Samantha Gordon, National Life Sciences & Health Care Marketing Leader
smgordon@deloitte.com
212.436.4987

By imagining the possible, we help you innovate and seize opportunities. Deloitte can help you in your efforts to define a vision for your organization in the constantly changing world of health care. Through the use of analytics, we can help you in your efforts to make decisions about the future. To do things differently – or make a new way forward.

While you are at HIMSS13, stop by our booth to interact with our analytics products, including Recombinant by Deloitte, the newest addition to our portfolio. Our solution specialists will be available to discuss your pressing issues: Accountable Care, Health Outcomes Management, ICD-10 implementation, Security & Privacy, Meaningful Use, Revenue Cycle, Mobile Health and more.

Visualize clarity through analytics and innovation. For more information visit us at www.deloitte.com/us/himss13.


Direct Consulting Associates

2-15-2013 1-36-26 PM

To schedule a meeting:

Contact: Frank Myeroff, Managing Partner
fmyeroff@dc-associates.com
440.996.0051

Direct Consulting Associates (DCA) provides a broad range of IT Consulting and Staffing solutions including staff augmentation, temp-to-perm, and permanent placement for healthcare IT initiatives. Whether you’re an IT professional searching for that perfect opportunity or a client company looking for the very best IT talent, we would like to meet you at HIMSS 2013!


Direct Recruiters, Inc.

2-15-2013 1-37-48 PM

To schedule a meeting:

Contact: Mike Silverstein, Director of Healthcare IT
mike@directrecruiters.com
440.996.0594
440.667.8334

Direct Recruiters specializes in recruiting, staffing, search, placement and consulting solutions for the Healthcare Information Technology (IT) Industry.


Divurgent

2-15-2013 2-17-36 PM

Booth 5948

Contact: Keri DeSalvo, Marketing Coordinator
keri.desalvo@divurgent.com
757.213.6875

Visit booth #5948 and help Divurgent raise $5,000 to donate to a local New Orleans Children’s Hospital. All we need is your signature!

Divurgent is not the typical healthcare IT consulting firm. As a nationally recognized company, we strive to be different, to think outside of the box for innovative healthcare solutions. Our goal is simple. To transform healthcare to our clients and the communities they serve. Focused on the business of hospitals, health systems and affiliated providers, Divurgent believes successful outcomes are derived from powerful partnerships. Recognizing the unique culture that every organization offers, we leverage the depth of our experienced consulting team to create customized solutions that best meet our client’s goals. Utilizing best practices and methodologies we help improve our client’s operational effectiveness, financial performance and quality of patient care.


Elsevier Clinical Decision Support

2-15-2013 2-18-49 PM

Booth 6129

Contact: Che Dildy, Sr. Manager, Product Marketing
c.dildy@elsevier.com
215.239.3795

By integrating insight and action, Elsevier Clinical Decision Support empowers meaningful care through our world-class healthcare information technology solutions, providing a patient-centered approach for organizations to achieve the triple aim.

 


Emdeon

2-15-2013 2-19-45 PM

Booth 5027

Contact: Brian C. Young, Director of Marketing
bcyoung@emdeon.com
404.432.9419

Emdeon provides interoperable information exchange uniting healthcare communities to help improve business and clinical outcomes. Come by booth 5027 to discover how Emdeon can help you achieve your business goals through Emdeon Universal Exchange, and also learn how you can win one of eight iPad minis that will be given out during the show.

Emdeon is the single largest clinical, financial and administrative health information network in the nation. In 2012, we processed nearly 7 billion health information exchanges. Our network moves information between physicians, hospitals, labs, pharmacies and payers through our interoperable connectivity to their software systems. This creates opportunities for access to big data, making it possible to apply intelligent analytics which help drive key programs like care collaboration, accountable care, medical home and pay for performance – all to help you achieve improved quality of care and lower costs with less capital expense.

Emdeon will have 4 in-booth speaking sessions this year, and two iPad minis will be given away at each session!

Session 1: Epic Orders Through Emdeon: Removing the Barriers to Clean Electronic Orders Monday March 4th, 3:00PM – 3:30PM Eric Reynolds, Vice President, Sales and Strategy, Emdeon
Session 2: The Future of Coding is NOW: Maximizing Coding Efficiency and Accuracy Using Big Data and Analytics Tuesday March 5th, 11:00AM – 11:30AM Manjula Iyer, Director of Product Management, Atigeo
Session 3: Breaking the Cycle: How Big Data and Real-Time Analytics Can Help You Intelligently Manage Readmissions Tuesday March 5th, 3:00PM – 3:30PM Gene Boerger, Vice President, Product Innovation, Emdeon
Session 4: Interoperability: The Key to ePrescribing Success Wednesday, March 6th, 11:00AM – 11:30AM Lathe Bigler, Sr. Director, Clinical Services, Emdeon

 


e-MDs

2-15-2013 2-21-06 PM

Booth 6413

Contact: James Foster, Client Data Operations Manager
jfoster@e-mds.com
512.623.6960

Stop By e-MDs Booth Daily for a Chance to Win an iPad Mini!!!

Let e-MDs help you Master Healthcare Strategies. As a consistently top-ranked vendor, clients count on e-MDs to give them the edge they need in meeting tomorrow’s challenges. e-MDs is well-known for our award-winning integrated EHR/PM solutions and services for ambulatory healthcare providers.

We’re introducing exciting new products and initiatives at HIMSS®13 to help you make the right moves to meet the challenging healthcare landscape. Join us at HIMSS®13 where our executive management team will be available to share our vision with you. Learn more about the innovative technology and services we’re delivering that help clients achieve clinical excellence, attain interoperability, drive improvements in patient engagement, and deliver stronger quality measures that support value-based performance, PQRS and MU criteria.

We welcome existing clients, prospects, business partners and other healthcare leaders to visit with us and discuss our latest innovations.

 


EMRConsultant.com

2-15-2013 2-23-45 PM

 

 

To schedule a meeting:

Contact: Donna Flynn, Director of Healthcare Technology Solutions
DonnaF@EHRScope.com
888.519.3100 ext. 114

Some things in life truly are FREE! In this case, its receiving the BEST QUALIFIED EHR, PM, Billing and/or Voice Recognition recommendations for your practice, absolutely FREE. How? Use the Comparison Chart, Select Individual Consultant on EHRScope.com, or contact us today with any questions!


Enovate

2-15-2013 2-28-20 PM

Booth 7429

Contact: Kevin Dougherty, Marketing and Events Manager
kdougherty@enovateit.com
248.655.0548 ext.154

Enovate is an international manufacturer of mobile and wall mounted computer workstations for the healthcare environment. We provide multiple vehicles for medication delivery, computerized physician order entry, and the implementation for clinical documentation.

We understand that caregivers have enough to worry about. That’s why we work hard to build products that are worry-free—so that caregivers can focus on what really matters, the patient. With comfortable ergonomics, infection control and sustainable materials, Enovate’s products are setting a new standard in the Health Information Technology industry. Light weight, soft corners, and manufactured with antimicrobial materials — these are just a few of the many reasons hospitals choose Enovate products.

Enovate – advancing health information technology For more information, please contact Enovate at (877)258-8030 or visit www.enovateusa.com.


ESD

2-15-2013 2-37-34 PM

Booth 5213

Contact: Jessica St. John, Business Development Director
jstjohn@contactesd.com
419.841.3179

ESD is dedicated to assisting healthcare organizations successfully implement health information technology. Experienced, clinical professionals help make that happen thorough full-scale implementation services that assist organizations before, during and after the go-live process to ensure a successful transition to a new or upgraded software. We work with all major systems, such as Allscripts, Cerner, Epic, McKesson, Meditech, NextGen and Siemens.

Stop by and see how we can help make your system work for you!


Etransmedia Technology, Inc

2-16-2013 10-34-25 AM

To schedule a meeting:

Contact: Connie Smith, Sales and Marketing
Connie.Smith@etransmedia.com
518.283.5418 ext. 2262

Etransmedia provides comprehensive RCM platform service solutions, including an integration EHR/PM solution, patient identity tools, discrete clinical data repository, provider portal, community patient portal, analytics tools supporting financial, clinical, and quality of care reporting. Delivering RCM and Revenue Analytics services to health systems nationwide, serving 12,000+ providers and 40,000+ users.


FDB (First Databank)

2-15-2013 2-41-17 PM

Booth 4241

Contact: Denise Apcar, Brand Communications Manager
dapcar@fdbhealth.com
800.633.3453

First Databank (FDB) provides drug knowledge that helps healthcare professionals make precise medication-related decisions. Come to our booth 4241 at HIMSS13, have a cup of gourmet coffee with us, and meet with FDB specialists to learn more about:

  • Achieving Meaningful Use Stage 1/ 2 criteria for medications; get our tip sheet at www.fdbhealth.com/MU2
  • AlertSpace®, our latest innovation for better managing alerts within your HIS system – now includes dosage range checking capabilities (in addition to drug allergy, drug-disease, drug-drug interaction and duplicate therapy alert customization capabilities)
  • Our State and Federal Controlled Substances Module to simplify compliance with regulations related to controlled substances prescribing and more
  • Our High Risk Medication Module™ to identify medications with Box Warnings and/or Risk Evaluation and Mitigation Strategies (REMS)

With thousands of customers worldwide, FDB enables our information system developer partners to deliver a wide range of valuable, useful, and differentiated solutions. For a complete look at our solutions and services please visit www.fdbhealth.com.


Forward Health Group

2-16-2013 10-41-45 AM

To schedule a meeting:

Contact: Michael Barbouche, Founder/CEO
FHGtalk@forwardhealthgroup.com
608.729.7530

Let the good times and Fresh Data roll in the Big Easy! Forward Health Group, the Health Care Measurement Company, is intentionally booth-less at HIMSS13 so we can get down, roll up our sleeves and make rich, brainstorming music with health systems, payors and all you newly-minted ACOs. If your focus is population health, you’re going to need tools and help with all that messy data – call us at 608 729 7530 or email us at FHGtalk@forwardhealthgroup.com. We’re on the HIMSS13 show floor – we’ll be right back to you. Let’s have a cafe au lait, spiced with Fresh Data.

With FHG, your data is as fine as the Duck and Andouille Gumbo at Galatoire’s. No, really.


GetWellNetwork, Inc.

2-15-2013 2-47-04 PM

Booth 2363

Contact: Tony Cook, Vice President, Marketing
tcook@getwellnetwork.com
240.482.4212

GetWellNetwork provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes. The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.

For the third consecutive year GetWellNetwork is recognized by KLAS® as the leader in the Interactive Patient Systems category and exclusively endorsed by the American Hospital Association.Today GetWellNetwork solutions facilitate over 7 million patient interactions.

GetWellNetwork will be showcasing it’s newest solutions – myGetWellNetwork, Interactive Patient Whiteboard and GetWellNetwork for VA Medical Centers. Giveaway – iPads!

Learn more at www.GetWellNetwork.com.


Greenway Medical Technologies

2-16-2013 7-11-02 AM

Booth 3941

Contact: Leeann Fleming, National Trade Show Manager
leeannfleming@greenwaymedical.com
866.242.3805

Visit Booth 3941 to learn about the market’s first Cerner-certified interoperability solution for health system alignment and data exchange, and the first EHR to achieve Stage 2 certification. Learn about our high-scoring PCMH service as recognized by the National Committee for Quality Assurance, and our advanced, clinically-driven RCM solutions, all part of the PrimeSUITE platform.

Please visit one of our kiosks located in the Interoperability Showcase, Meaningful Use Pavilion – booth 149/Kiosk C13, or GA HIMSS booth 5500 to receive a key and code that will be taken to our main booth for an opportunity to unlock our safe. Prize value up to $2,000.

About Greenway and PrimeSUITE Greenway Medical Technologies, Inc. (NYSE: GWAY) delivers smarter solutions for smarter healthcare™. PrimeSUITE® — Greenway’s certified and fully integrated electronic health record, practice management and interoperability solution — helps improve care coordination, quality and cost-efficiency as part of a smarter, sustainable healthcare system. Thousands of providers across more than 30 specialties and sub-specialties use on-premise or cloud-based Greenway® solutions in healthcare enterprises, physician practices, clinics and ambulatory clinics nationwide. To learn more, go to www.greenwaymedical.com, Twitter, Facebook or YouTube.


Greythorn

2-15-2013 2-52-39 PM

Booth: 5358

Contact: Mary Beth Seaman, Director, Healthcare IT Practice
marybeth.seaman@greythorn.com
425.387.8848

Greythorn is a market leading technology recruitment specialist. Founded in 1976, it has established an excellent reputation for the authoritative and personable service it provides to both its clients and candidates. Since our inception, we have grown globally to provide expertise in Asia, Australia, Ireland, North America, South America and the UK.

With demand in the Healthcare IT sector continually increasing, our commitment to providing an expert and ethical service remains strong, ensuring we remain your ‘consultancy of choice’. Greythorn is part of the global multi-brand recruitment family, FiveTen Group, one of the world’s fastest-growing specialist recruitment consultancies. Visit booth #5358 to discuss industry data gathered from Greythorn’s annual Healthcare IT Market Report, learn about our staffing expertise with various types and volumes of projects and take a moment off of your feet. We look forward to meeting you!


Halfpenny Technologies

2-15-2013 2-55-01 PM

Booth 5223

Contact: Brian Muck, Sr. VP of Sales and Marketing
bmuck@halfpenny.com
855.277.9100

Are you using CPOE for lab, diagnostic imaging, pathology, cardiology and other ancillary services? Are your results delivered separately or as one cohesive bundle? Are you able to make business and clinical decisions based on referral patterns and clinical data?

Visit Halfpenny Technologies in booth #5223 at HIMSS13. Learn how your referral base can submit orders and receive customized bundled results with Halfpenny’s ITF-HUB solution. You will gain an additional benefit from the built in business intelligence! You can leverage "true interoperability" with the multi-vendor systems you already have in place, and quickly extract key data allowing you to turn it into actionable intelligence to deliver higher-quality healthcare and gain a competitive edge.

Halfpenny offers solutions for hospitals, health plans, physicians, independent laboratories, diagnostic imaging centers, ancillary healthcare services, HIEs, ACOs and physicians. Stop by to play our “True Interoperability” game, meet our team and win prizes.


Hayes Management Consulting

2-15-2013 2-56-03 PM

To schedule a meeting:

Pete Butler, President and CEO
pbutler@hayesmanagement.com
781.414.6099

Hayes Management Consulting is a leading, national healthcare consulting firm focused on healthcare operations. This includes strategic planning, interim leadership, revenue cycle optimization, clinical optimization, project management, IT consulting, and preparation for federal initiatives such as ICD-10, Meaningful Use, and HIPAA compliance. We also provide software such as MDaudit and other proprietary tools to ensure our clients are operationally efficient.


HCI Group

2-15-2013 3-02-57 PM

To schedule a meeting:

Contact: Cherity PIerce, Marketing Coordinator
cherity.pierce@thehcigroup.com
904-224-9388

HCI is a leading provider of IT personnel and solutions to healthcare enterprises across the United States, United Kingdom, and Middle East. Our specialties include:

  • EHR Planning, Implementation, & Training
  • Sustaining Support Models
  • Optimization & Clinical Adoption
  • Go-Live Support
  • Health System/Hospital Community IT Offerings

What makes HCI the best choice for your HIT project? Everything from our collaborative solutions to our rates that translate into real cost savings for your institution. Here’s how we deliver our comprehensive services and expertise:

  • Strategic thinking across the entire spectrum of project engagement
  • Clinical Leadership and an experienced engagement team to meet your needs in an efficient and timely manner
  • Knowledge of industry best practices
  • A fully dedicated recruitment team, exclusively focused on Healthcare IT to secure for you the very best resources to make your project a success

HealthCare Anytime

2-15-2013 3-05-19 PM

Booth 3869 (ICA)

Contact: Jesse Klick, Vice President – Operations
jesse.klick@healthcareanytime.com
619.243.8333

HealthCare Anytime’s cloud-based enterprise patient portal helps healthcare organizations achieve meaningful patient engagement. Our robust patient portal is delivered in a Software-as-a-Service (SaaS) model, which means we handle hosting, implementation, training, and support, thus reducing the demand on your IT resources.

HealthCare Anytime – Powering Patient Engagement Through the Cloud.


Healthcare Growth Partners

2-15-2013 5-09-08 PM

Booth 3845

Contact: Christopher McCord, Managing Director
chris@hgp.com
312.445.8750

Healthcare Growth Partners provides investment banking and strategic advisory services to small and mid-size, high-growth companies with an exclusive focus on healthcare technology and healthcare services. HGP was founded in 2005 with the goal of providing top tier strategic consulting and investment banking services to companies outside of typical middle-market investment bank parameters. Services include mergers and acquisitions, capital formation, strategy, and valuation.Since inception, HGP has closed over 50 transactions. With this focus, the firm leverages its experienced management team, strong execution capabilities, and deep network of contacts within the industry to provide efficient and high value processes for clients, all with the objective of growing companies, realizing value.


Health Catalyst

2-15-2013 5-10-57 PM

Booth 7721

Contact: Chris Keller, Marketing Director
chris.keller@healthcatalyst.com
801.230.9223

Health Catalyst (formerly Healthcare Quality Catalyst) delivers a proven, agile data warehouse platform that actually works in today’s transforming healthcare environment.

Currently 81 hospitals caring for 20 million patients utilize Health Catalyst’s Adaptive Data Warehousing platform and solutions. Founded by healthcare veterans who developed their solution after struggling for years to try to make non-healthcare data warehousing solutions work, the Health Catalyst data warehouse utilizes an adaptive approach designed specifically to address the complex nature of healthcare data.Health Catalyst’s platform combines technology solutions and clinical expertise borne out of repeated successful implementations that significantly improved quality of care and reduced healthcare costs.

Health Catalyst’s proven solutions are deployed at leading health systems including Allina Health, Indiana University Health, MultiCare Health System, North Memorial Health Care, Providence Health & Services, Stanford Hospital and Clinics, and Texas Children’s Hospital.


Health Language

2-15-2013 5-15-13 PM

Booth 4559

Contact: Marc Horowitz, Senior Vice President, Business Development
Marc.Horowitz@healthlanguage.com
720.320.6663

Health Language, Inc. (HLI) provides software for managing and updating standard and localized healthcare terminology. Health Language also offers clinical content and professional services to enable interoperability, ICD-10 conversion, web-based terminology mapping, and Meaningful Use compliance. Come visit us at booth 4559 to learn more about our robust, innovative solutions for payers, providers, government payers, and healthcare IT and EMR vendors. The HLI solution can assist with your ICD-10 conversion, analytics, and clinical research needs, as well as with pharmaceutical and international applications.

Stop by and see us to learn more, watch one of our informative demos and register to win one of our daily giveaways.


HealthMEDX

2-15-2013 5-17-47 PM

Booth 1075

Contact: Denise Johnson, Marketing Coordinator
Denise.Johnson@Healthmedx.com
417.799.6703

The HealthMEDX Vision solution provides an integrated, person-centric CRM, clinical and financial EMR, across the entire LTPAC care continuum including: Long Term Care (SNF, Assisted Living, and Independent Living), Rehab, Homecare, and Hospice. The SaaS based architecture supports interoperability with hospitals, physicians and payers to address readmission management and care coordination challenges across the continuum.

Come see how we embedded the AHRQ On-Time Readmission Prevention program into our solution! HealthMEDX Vision is both CCHIT and ONC-ATCB Certified.

 


Healthwise

2-15-2013 5-18-56 PM

Booth 3885

Contact: Michael Lauber, Account Executive
mlauber@healthwise.org
208.331.6995

Experience the Healthwise Difference. Get an insider’s perspective on what makes the Healthwise® Patient Engagement Solution your best choice for clinicians and their patients. Meet the people behind the Healthwise mission. Experience:

  • Trusted information
  • Tested interaction
  • True innovation

Visit Healthwise at booth 3885. Since 1975, our singular mission has been to help people make better health decisions. Healthwise leads the way with patient-friendly education and ONC-ATCB–certified technology. With Healthwise as your single source for patient education, you meet the criteria for Meaningful Use now, and you’re well positioned for whatever changes the future brings. The Healthwise Patient Engagement Solution.

 


Henry Elliott & Company Inc.

2-15-2013 5-20-16 PM

Booth 3217

Contact: Ken Wagner, President
kwagner@henrye.com
781.820.6697

Henry Elliott & Company, Inc., for over 20 years, has specialized exclusively in the provision of Caché and Healthcare I.T. Professionals for staff augmentation and direct hire nationally. We are a long standing partner of InterSystems and several of our Consultants are Caché Certified Experts who represent an elite level of knowledge of InterSystems products. Our professionals are experienced with Caché based third party software. This includes Epic, Veterans Affairs VistA, Indian Health RPMS, Antrim/Sunquest, IDX(GE) & InterSystems Ensemble, CSP, Zen and others.

We also partner with large-scale Professional Services and Systems Integration Organizations in support of Healthcare I.T. and Caché based technology development and implementation efforts. Our partners provide the project management while we provide the highly skilled professionals. We have grown to 50+ technical resources and 8 Account Management and Operational personnel. Our aim is to match the skills, experience and interests of our professionals with our clients’ specifications.


Holon Solutions

2-15-2013 5-22-39 PM

Booth 4020

Contact: Worth Roberts, Vice President Business Solutions
wroberts@holonsolutions.com
678.324.2060

At Holon, we believe that a patient’s experience is improved when their care team can seamlessly collaborate on their care. We understand that information in the right hands, at the right time and place, is key to providing it. We focus on facilitating a collaborative care environment by providing access to information at the point of care – without forcing anyone in the care team to change their current systems or processes.

Visit Holon and our partners in booth 4020 at HIMSS to learn more about how we can help you build a collaborative care environment from the bottom up. Remember when the focus was on patient care? It can be again with Holon!


2-15-2013 5-23-38 PM

 

Booth 7459

Contact: Patricia Kellicker, Director of Marketing
patricia.kellicker@humedica.com
617.475.3800

Humedica is the foremost clinical intelligence company that provides private cloud-based solutions to the health care industry. Humedica’s sophisticated analytics platform transforms disparate data into actionable, real-world insights. Powered by the largest and most comprehensive clinical database, Humedica empowers its partners and customers to make confident, value-based decisions about patient care in a rapidly changing health care market.


Iatric Systems, Inc.

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Booth 6613

Contact: John Danahey, Sr. Vice President, Sales and Marketing
john.danahey@iatric.com
978.805.4153

Join Iatric Systems in Booth #6613 at HIMSS 2013. Iatric Systems helps healthcare providers achieve success by delivering the most comprehensive healthcare IT integration. You’ll see how more than 1,000 hospitals are using our data integration, systems integration, and process integration solutions to…

  • Achieve a scalable and affordable Enterprise HIE
  • Meet ACO objectives
  • Support Meaningful Use initiatives

Booth #6613 is going to be entertaining as well as educational, with Chef Anton – the two-time National Pool Trick-Shot Champion – lining up one amazing shot after another and giving out great prizes like Visa gift cards and Apple iPod shuffles after each show.

Make sure you visit us in the HIMSS 2013 Meaningful Use Experience booth #149 / Kiosk #6 and #21. Each day, the first 150 people to visit our kiosks can receive a coupon for $2 off at Starbucks.

Finally, we have teamed up with more than 25 New Orleans retailers to enhance your HIMSS experience by offering special offers and discounts in the area. Stop by booth #6613 to receive your slap band and discount card.


ICA

2-20-2013 4-35-15 AM

Booth 3869

Contact: John Tempesco, Chief Marketing Officer
john.tempesco@icainformatics.com
615.866.1465

ICA’s CareAlign® interoperability and informatics platform solves data and communication challenges for healthcare entities, including IDNs, hospitals, IPAs, HIEs, and payers. CareAlign delivers a flexible architecture to connect, collect, consume and intelligently distribute data through Direct, IHE, HL7, and custom methods for use in EHRs, third party applications, and ICA’s applications. Our solution and booth partners are CSC, Healthcare Anytime and Futrix Health. Visit booth #3869 for product demonstrations, and to participate in our food bank raffle. Learn more at www.icainformatics.com, and follow us on Twitter, ICA HITme Blog, Facebook, LinkedIn and YouTube.

 


ICSA Labs

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Booths: 5613 (Verizon); 149 (HIMSS13 Meaningful Use Experience); Interoperability Showcase (IHE USA Certification)

Contact: Amit Trivedi, Healthcare Program Manger
amit.trivedi@icsalabs.com
312.882.1558

ICSA Labs, an independent division of Verizon, offers third-party testing and certification of security and health IT products, as well as network-connected devices, to measure product compliance, reliability and performance for many of the world’s top security vendors. ICSA Labs is an ISO/IEC 17025:2005 accredited and 9001:2008 registered organization. ICSA Labs is NVLAP accredited as a Health IT Test Lab and is also an ONC-Authorized Certification Body (ONC-ACB) accredited by ANSI to ISO/IEC Guide 65. Visit http://www.icsalabs.com for more.

ICSA Labs will the following presentations at the MU Experience Welcome Theater:

  • March 5th @ 1:10 pm: Are You Experienced? 2014 Edition Testing – Your Questions Answered
    Join Michelle Knighton, Healthcare Testing Manager for ICSA Labs for an interactive Q&A-style discussion focusing on the meaningful use testing process, guidance and tips on how to have a successful test to help your system achieve certification in the ONC 2014 Edition Health IT Certification Program.
  • March 6th @ 11:15 am: Are You Experienced? Looking Beyond Meaningful Use and Incentives
    Join Amit Trivedi, Healthcare Program Manager for ICSA Labs for an informative discussion focusing on helpful tips and guidance on system selection, implementation, and training to get the most out of your certified EHR technology.

iMDsoft

2-15-2013-5-28-19-PM_thumb

Booth 7729

Contact: Steve Sperrazza, VP Sales
steve.sperrazza@imd-soft.com
781.449.5567

iMDsoft is a leading provider of Clinical Information Systems for critical, perioperative, and acute care environments. The company’s flagship family of solutions, the MetaVision Suite, was first implemented in 1999. It captures, documents, analyzes, reports and stores the vast amount of patient-related data generated in a hospital. Hospitals worldwide – including 4 of the top 10 US hospitals and 13 of the top 50 European hospitals – use MetaVision to improve care quality, enhance financial results, support research and promote compliance with government, payor, and hospital protocols.

Visit us at Booth #7729 and discover myAnesthesia, our new cloud-based mobile solution for anesthesia documentation featuring a native iPad user interface. Find out about high-impact results reported by MetaVision clients, including:

  • 30% reduction in mortality rate
  • 100% billable anesthesia procedures
  • $1.5M in financial benefits
  • 100% elimination of prescription errors

Imprivata

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Booth 3717

Contact: Ed Gaudet, Chief Marketing Officer
edgaudet@imprivata.com

Imprivata, the leader in healthcare IT security, enables secure access and collaboration for over two million care providers in more than 1300 healthcare organizations worldwide. Imprivata is the #1 rated SSO Vendor in the 2012 Best in KLAS and Category Leaders Report and SSO market share leader according to HIMSS Analytics. Imprivata Cortext™ is the fastest growing free, HIPAA compliant text messaging solution in healthcare.

Take #MeaningfulSteps with Imprivata at #HIMSS2013

Take #MeaningfulSteps to Imprivata’s booth (#3717) to pick up your free pedometer and enter to win a Jawbone UP every hour. At any time during HIMSS, tweet how many #MeaningfulSteps you’ve taken towards a healthcare IT initiative and you will automatically be entered to win a Jawbone UP. For example, “I’ve taken 3,433 #MeaningfulSteps towards CPOE #HIMSS13”. In addition, Imprivata will be giving away one Kindle every 30 minutes after its booth theatre presentations.


Infor

2-20-2013 8-02-16 AM

Booth 2525

Contact: Becky Adams, Director, Global Healthcare Marketing
Becky.Adams@infor.com
651.767,4257

You’ve known us as Lawson. Now, get to know us as Infor. The Infor Healthcare suite of solutions is backed by more than 25 years’ experience creating healthcare-specific technology solutions – as well as major new investments in cloud and mobile technologies that are changing the way healthcare IT works.

Visit us in Booth 2525 at HIMSS and let us show you the solutions that will set your organization on the right path, move your IT strategy forward, and prepare you for wherever tomorrow takes you. While you’re there, enjoy free custom-made espresso drinks and popcorn, and enter to win one of four iPad Minis. If you’d like to learn more about your organization’s path forward for Financials, Supply Chain, HCM, Analytics, and Integration & HIEs, visit go.infor.com/himssdemo to schedule one-on-one time with an Infor representative. When you preschedule and attend a HIMSS demo, you’ll receive a $25 Amazon.com gift card as our thanks.


Informatica Corporation

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Booth 5005

Contact: Jonathan Shafer, Healthcare Field Marketing Manager
jshafer@informatica.com
650.385.4434

Stop by Informatica booth 5005 and meet Jonathan Stevenson, Director of Analytics at Ochsner Health System based in New Orleans. Jonathan will be on-site sharing how Oschner has enhanced care coordination through an investment in data. Through their use of Informatica, Ochsner is one of the very first healthcare delivery systems to migrate and integrate large volumes of historical data from a homegrown, legacy EMR into Epic, resulting in a single real-time source for complete patient records, improved visibility for providers, enhanced interactions between patients and providers and rapid and successful migration of clinical data from 38 systems into Epic.

Stop by our booth 5005 and learn why over 4,500 customers, including 84 of the Fortune 100 and hundreds of healthcare organizations have turned to Informatica to help manage their data needs.


Innovative Healthcare Solutions

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Booth 3059

Contact: Laura Hudman, VP, Marketing and Sales
Lhudman@ihsconsulting.com
863.602.1787

Innovative Healthcare Solutions (IHS) provides a cost-effective, proven approach to guide and assist healthcare organizations in transitional support, implementation and management of information systems and services. Our expertise includes Planning, Implementation, Project Management, Support and Interim Transitional Services as well as System Assessment, Process & Workflow Design and Optimization for Financial and Clinical systems.


Intellect Resources

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To schedule a meeting:

Contact: Tiffany Crenshaw, President and CEO
tcrenshaw@intellectresources.com
336.420.1178

Intellect Resources would love to meet with you!

Intellect Resources is proud to offer comprehensive consulting, recruiting and hiring solutions within the healthcare IT market.Our talent offerings include recruiting, project management, implementation, upgrading and optimization of EMR systems, training and go-live support and the revolutionary Big Break hiring process.Big Break is patented American Idol style audition process where candidates compete to become a healthcare IT trainer. Big Break offers hospitals systems a unique and innovative talent pool at a fraction of the cost of traditional hiring solutions.

In 2012 Intellect Resources was named to The Triad Business Journal’s Fast 50, which adds to a growing list of industry awards Intellect Resources has received including Modern Healthcare Magazine’s Best Places to Work in Healthcare, HITconsultant.net naming Intellect Resources’ President and CEO Tiffany Crenshaw as one of the Top 12 Women to Know in Healthcare IT and the London Times recognizing Intellect Resources’ Big BreakTM as the solution to the healthcare IT talent shortage. A unique approach to standard service offerings sets Intellect Resources apart and allows us to constantly find new and experienced talent.Through relationship-driven, hands-on services, Intellect Resources connects employers and healthcare IT professionals.

For more information visit www.intellectresources.com or www.irbigbreak.com.


Intelligent InSites

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Booth 8025, Kiosk #10 in the Intelligent Hospital Pavilion

Contact: Marcus Ruark, Vice President
Marcus.Ruark@intelligentinsites.com
512.541.0737

If you would like to learn how we help healthcare organizations transform their operations with real-time operational intelligence—please come visit us at HIMSS13!

Stop by to experience how our enterprise healthcare software platform will be used across 152 VA Medical Centers to help improve operational efficiency, quality, satisfaction, and compliance—decreasing operational costs, reducing delays in patient care, and increasing clinical efficiencies and staff productivity.

Who we are: Intelligent InSites helps transform healthcare with real-time operational intelligence that improves care, enhances the human experience, and increases efficiency. Through its open, real-time, healthcare platform, Intelligent InSites automatically collects and processes data from multiple data sources such as EHRs, financial systems, building systems, sensory and real-time location systems (RTLS), mobility solutions, and other healthcare IT solutions—then provides actionable intelligence to achieve cost savings, operational excellence, and better care. By utilizing the enterprise-wide architecture of the InSites platform, healthcare systems can leverage all legacy, current, and future data sources to optimize their technology investments across the entire organization, then have the flexibility to meet changing organizational, regulatory, and compliance needs.

For more information, please visit http://www.intelligentinsites.com.

 


IMO – Intelligent Medical Objects Inc.

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Booth 6223

Contact: Dennis Carson, Director, Marketing/Tradeshows
dcarson@e-imo.com
847.272.1242

IMO® – Intelligent Medical Objects will show you how to ‘Work Smarter with IMO’ through the latest developments in interface terminologies that allow clinicians to better capture and preserve true clinical intent and achieve Meaningful Use. Visit us at Booth 6223 at HIMSS13 for our presentations then enter our daily drawings for one of several Bose® QuietComfort® 3 Acoustic Noise Cancelling® headphones.

Presentation topics are:

  • Working Smarter with IMO
  • All About IMO® Problem (IT)®
  • All about IMO® Procedure (IT)®
  • Achieving Meaningful Use with IMO
  • ICD-10 – How Do I Get There?
  • Harnessing the Power of the Semantic Highway

Click to reserve your spot: http://www.e-imo.com/imohimss13.aspx www.e-imo.com


iSirona

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Booth 6549 and the Interoperability Showcase

Contact: Peter Witonsky, President & Chief Sales Officer
peter.witonsky@isirona.com
610.772.7648

Visitors to the iSirona booth can register to win one of several Nike+ FuelBands! Stop by to learn about how we’ve been helping clients connect devices to their EMR for several years. It’s their satisfaction that has made our software solution Best in KLAS in device integration for two years running. Don’t forget to hear The Ohio State University Wexner Medical Center on Monday at 9:45! They’ll be sharing their success with medical device integration.


Kareo

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Mobile Health Knowledge Center

Contact: Terry Douglas, Director of Brand Marketing
terry.douglas@kareo.com
949.856.7269

If you believe small practices power healthcare and want to see the only company at HIMSS committed to the success and health of small medical practices, then Kareo is the right stop for you! From A/R to mHealth and everything in between, Kareo is the medical office platform of the future.

Check us out in the Mobile Health Knowledge Center, online at www.kareo.com or tweet-out at us @GoKareo.


LDM Group

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Booth 5022

Contact: Todd Helmink, VP of Business Development
thelmink@ldmgrp.com
312.391.4233

LDM Group, LLC (LDM), is a leading provider of behavior based prescription management programs. As a targeted healthcare communication company, LDM connects prescribers, pharmacists, and patients. LDM’s network is made up of e-prescribing, electronic medical record (EMR), and electronic health record (EHR) applications, chain and independent pharmacies, and sponsors of healthcare related educational materials. LDM provides timely and clinically relevant healthcare messaging through its patented process which serves to improve patient compliance, persistence and outcomes, while preserving privacy. For more information, please visit www.ldmgrp.com.


Legacy Data Access, LLC

2-20-2013 5-10-51 AM

Booths 4611 and 1621

Contact: John Hanggi, Director, Customer Services
jhanggi@legacydataaccess.com
678-232-7922 (cell)

With a singular focus on the healthcare industry, Legacy Data Access stores data from applications – Clinical, Revenue Cycle, ERP, Ancillary, Practice Management and EMR – that are being retired and provides secure, web-based access to the information. Our solutions support financial and clinical processes and strategies by maintaining all detail, minimizing costs, improving productivity, and maximizing ROI.

As a vendor-neutral archive provider, LDA has extensive experience in retiring numerous clinical applications including orders/results, nursing documentation, ancillary applications and in many cases provides a Legal Medical Record for the stored data.  Revenue Cycle solutions include receivables functionality so that those systems may be retired earlier.  In addition, LDA has retired various PM / EMR systems as well as many ERP applications.

We look forward to seeing you at our booth (4611) and our Partners collaboration booth (1621).


 

Levi, Ray & Shoup, Inc. (LRS)

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To schedule a meeting:

Contact: Ron Peel, Technical Advisor
913.948.3646
ron.peel@lrs.com
Laurie Eldridge, HP Global Alliance Representative
610.850.1237
laurie.eldridge@lrs.com

Levi, Ray & Shoup, Inc. (LRS) is a leader in software for managing care-related documents and other business critical information. Some of the largest healthcare providers in the U.S. use LRS output management solutions. LRS provides documented and supported interfaces to integrate our proven output management software with best-of-breed EMR applications. Contact LRS to learn how we can improve your downtime reporting capabilities and streamline document-related processes to provide better patient care.


Lifepoint Informatics

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Booth 7623

Contact: Vincent Gryscavage, Senior Vice President of Sales
vgryscavage@lifepoint.com
201.447.9991 x730

Lifepoint Informatics is a leader in health IT focusing on laboratory outreach connectivity, health information exchange and clinical data interoperability. Since 1999, Lifepoint has enabled over 200 hospitals, clinical labs and anatomic pathology groups to grow their market share and extend their outreach programs through the deployment of its ONC-ATCB certified Web Provider Portal and its comprehensive portfolio of ready-to-go EHR interfaces. For more information visit www.lifepoint.com.

Please Note: Hourly drawings will be made during exhibit hours with a chance to win an Odyssey Golf Putter.


maxIT-VCS

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Booth 3027

Contact: Cyndi Vely Cahill, Senior Vice President
Ccahill@getvitalized.com
610.444.1233

maxIT Healthcare and VCS, wholly owned subsidiaries of SAIC, provide a wide variety of clinical, business, and IT solutions for healthcare enterprises across the United States and Canada. With nearly 3,000 consultants, we provide implementation expertise for the Allscripts™, Cerner, Epic, McKesson, MEDITECH, NextGen®, and Siemens systems. We also provide Project Management Professionals (PMP® Certified) and management consulting to assist our clients with their strategic planning and governance needs, tactical project planning, and assistance with their MU, ACO, Revenue Cycle, and ICD-10 project needs.


McKesson

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Booth: 4341, Exhibit Hall F

Contact: Erin McNealy, Lead Management
Erin.McNealy2@mckesson.com
404.338.3910

At McKesson, we’re committed to better health for patients, our customers, and the nation’s healthcare system. We’re committed to helping create a new future in which the business of health is better, and the outcomes improved for all. McKesson’s Paragon® “Best in KLAS” hospital information system is an intuitive, single-database system featuring fully integrated clinical and financial applications. Learn more by visiting our HIMSS booth (#4341) or at www.mynewHIS.com.


MED3OOO – Now Part of McKesson

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Booth 3068 (Medicomp)

Contact: Nicole Contardo, Corporate Marketing Director
marketing@MED3000.com
888.811.2411

MED3OOO – Now a Part of McKesson, is a leading provider of healthcare management and technology services that improve outcomes for providers, health plans, and the patients and employees they serve. The Company provides a broad array of proprietary solutions for physician groups, hospitals, health systems, health risk organizations, and state and local municipalities, enabling them to reach their maximum potential with respect to operational, financial, and clinical results. Through the integrated application of systems, operations, analytics and domain expertise, MED3OOO serves as the premier strategic operations partner for the healthcare community.

The Company’s depth of knowledge across its services, economies of scale, infrastructure, and ability to offer and manage disparate information systems provide MED3OOO with a distinct competitive advantage in the rapidly evolving healthcare industry. Each of the components of MED3OOO’s product and services suite is a critical competency for moving toward the delivery of accountable care.

MED3OOO will be giving demos of our InteGreat EHR with Quippe in the Medicomp booth (3068).


MedAptus

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To schedule a meeting:

Contact: Jennifer Crowley, Marketing Director
jcrowley@medaptus.com
617.896.4030

MedAptus is the Gold Standard in the healthcare revenue cycle for achieving effective charge management, compliance and workflow efficiency. With offerings that include powerful and easy-to-use charge capture and management technologies, it is no wonder that many of the nation’s most prestigious healthcare organizations rely on MedAptus for financial optimization. Our full-scale Professional, Facility and Infusion applications increase revenue, enhance EMR investments, re-engineer manual processes and yield substantially improved productivity.

For more information, visit www.medaptus.com or call 617.896.4000.


MedAssets

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To schedule a meeting:

Contact:
solutions@medassets.com
888.883.6332

MedAssets (NASDAQ: MDAS) partners with healthcare providers to improve their financial strength by implementing revenue cycle, spend and clinical resource management solutions that help capture revenue, control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. MedAssets serves more than 4,200 hospitals and 100,000 non-acute healthcare providers. The company currently manages $48 billion in supply spend and touches over $340 billion in gross patient revenue annually through its revenue cycle solutions. For more information, go to www.medassets.com.


Medicomp Systems

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Booth 3068

Contact: James Aita, Product Manager
jaita@medicomp.com
703.945.2482

Back by popular demand, Medicomp Systems will once again host Quipstar, World’s Favorite HIT Quiz Show, live at Exhibit 3068. Contestants and those seated in the studio audience will have a chance to win one of fifty iPads and other prizes. Best of all, you’ll see how Quippe, backed by the powerful MEDCIN Engine, takes care documentation requirements without burdening the clinician. You can also experience the MEDCIN Engine, Using Medicomp’s new interactive MEDCIN Engine touchscreen you can also experience the MEDCIN Engine to see how MEDCIN can successfully manage the data tsunami and even make SNOWMED easy to use. Register for an opportunity to attend and play Quipstar at www.medicomp.com/quipstar-registration.

Medicomp is also the proud sponsor of HIStalkapalooza, which will be held at the iconic Rock n’ Bowl. Register at www.histalkapalooza.com.

Medicomp Systems is the inventor of clinical content, technologies, and mappings that improve EHR usability at the point of care while taking care of all documentation requirements including Meaningful Use stages 2, 3 and beyond as well as ICD-10.


MediQuant

2-22-2013 4-23-57 PM

Booth 5649

Contact: Mindy Morris
mindym@mediquant.com   
440.746.2300 x245                                                                                            

MediQuant provides Data Transition Management Solutions that embrace healthcare’s transitory nature. Simplify your IT world and reduce the cost of system conversions with DataArk®, an Active Archiving solution that allows you to decommission old systems, maintain interoperable access to old data, and realize up to 80% cost savings. As the retirement home for the legacy data from retired systems,  DataArk® allows users to easily access and view clinical, patient financial, ERP and other data that had been left orphaned in legacy systems. For patient accounting records, users may still bill accounts, post payments and produce itemized statements among other functions.

MediQuant serves a large client base across the nation, including large multi-facility IDN’s (40+ hospitals, 100+ ambulatory practices), academic healthcare organizations and community facilities. FirstComply™ and AccuRules™ are software and content solutions for medical necessity/ABN compliance.


Merge Healthcare

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Booth 5725

Contact: Jennifer Jawor, Director, Segment Marketing
jen.jawor@merge.com
312.565.6825

Merge Healthcare is a leading provider of clinical systems and innovations that seek to transform healthcare. Managing over 13,000 billion images, Merge was named the world’s largest vendor-neutral archive (VNA) market leader in a recent InMedica study. As the industry’s first true standalone vendor-neutral archive, iConnect(r) Enterprise Archive has been successfully integrated with over seventy-five PACS vendors and specialty workstations at over 350 sites across the United States. And with MU2 requirements, mandating images available to the referring physician through a certified EHR, Merge’s iConnect Enterprise Clinical Platform can help organizations image-enable the EHR while improving operational efficiencies, reducing costs and increasing revenue potential.

So are you ready for the next level of interoperability? Learn more about enterprise imaging at merge.com or visit us at HIMSS in Booth #5725.


M*Modal

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Booth 6647

Contact: Lisa McCormick, Corporate Events Planner
lisa.mccormick@mmodal.com
267.535.7222

Expect More. More from your EHR.

  • Maximize physician adoption More time for your physicians.
  • Easily capture the complete patient story More meaningful, higher quality patient care.
  • Drive more intelligent, effective actions

Surprise Your Favorite Children‘s Charity. Visit M*Modal at HIMSS13, Booth #6647, and enter for a chance to win $800 in toys for the children‘s charity of your choice.


Nordic Consulting Partners

2-18-2013 7-24-49 PM

To schedule a meeting:

Contact: Natalee Cruse, Director of Technical Marketing
natalee.cruse@nordicwi.com
608.334.2998

Nordic is ranked #1 in KLAS for Epic services. We’re the largest consulting firm in the country focused exclusively on Epic. Our team of more than 225 elite consultants, two thirds of whom are former Epic, average nine years of industry experience and four certifications. We partner with over 50 clients across the country.

We pride ourselves on having high standards and a partnership-oriented philosophy with our clients and consultants, which has created great rapport and allowed us to attract the best and brightest to Nordic. We take pride in providing the right resource for a given opportunity.

Need help installing? Upgrading? Optimizing? Rolling out to affiliates? We do it all. We’re also an Epic-credentialed provider of Community Connect implementation and support. There will be a fleet of our green-shirted folks at HIMSS – come chat with us about how your Epic project is going!

For more info, go to www.nordicwi.com


nVoq Incorporated

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To schedule a meeting:

Contact: Debbi Gillotti, Vice President and General Manager
deborah.gillotti@nvoq.com
720.562.4507 or 206.465.1765

SayIt(TM) from nVoq is a secure cloud-based voice recognition service that’s easy to use, easy to deploy, and has been endorsed by the American Hospital Association. SayIt works directly with your EMR to convert speech to text within seconds – no integration required. Access your SayIt voice profile whenever and wherever you need to work – no software to install on each device.

nVoq is a Boulder, CO based provider of cloud-based voice recognition solutions for the Healthcare and Customer Care industries. In business since 2000, nVoq supports a wide variety of enterprise and health system organizations through a growing channel partner network. We’re building this network daily in support of real-time (front end) dictation and embedded (back end) voice processing for mobile forms or other applications. A well-documented SDK is available for both Windows and iOS platforms.

While attending HIMSS, we welcome the opportunity to meet with organizations who buy, build or implement applications platforms for Healthcare users, and are interested in cloud-based, voice-enabled workflow at an affordable price point. Our primary focus is North America, but we welcome inquiries from other venues.


NTT DATA Healthcare Technologies

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Booth 1041

Contact: Larry Kaiser, Senior Marketing Manager
lawrence.kaiser@nttdata.com
631.824.5318

NTT DATA Healthcare Technologies offers healthcare organizations a complete IT solution with applications that increase efficiency, reduce medical errors, and enhance the revenue cycle. NTT DATA’s solutions include ONC-ATCB certified Optimum, featuring one of the industry’s leading RCM solutions, comprehensive clinicals, EHR, general financials, and post-acute solutions. Healthcare Technologies that:

  • Empower the Patient
  • Improve Care
  • Drive Outcomes

Stop by the booth for a chance to win an iPad Mini.


Nuance Communications, Inc

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Booth 4025

Contact: Mark Erwich
mark.erwich@nuance.com
781.565.5000

At HIMSS 2013 Nuance will show how to improve the entire clinical documentation process, from the capture of the complete patient record to clinical documentation improvement, coding, compliance and appropriate reimbursement. Nuance will share latest information on how to prepare to transition to ICD-10, how we support Meaningful Use, how we support Mobile health and the transition to Accountable Care.


Optum

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Booth 7041

Contact: Steven Loewy, Associate Director, Marketing
steven.loewy@optum.com
801.982.3468

Optum innovations, analytics and expertise help health care organizations navigate the journey from providing care to managing health. Our solutions and services are used at nearly every point in the health care system, from patient access to diagnosis and treatment; from coding and clinical documentation improvement to reimbursement; and from quality measurement and performance benchmarking to network management, administration and payment.

Every day, Optum solutions help shape how health care is managed, and how information and technology drives improvements in the system. Optum works with our clients and partners to improve the delivery, quality and cost effectiveness of health care in ways that support and empower more patient-centered, value-driven care. Visit us at HIMSS13, booth #7041 to learn how Optum can help you reduce costs, while increasing patient care quality and satisfaction.

Make your steps count at HIMSS13! For every mile you walk, Optum will donate $1 to charities that improve health and wellbeing in the City of New Orleans. Stop by the Optum exhibit for a free pedometer and more information.


Orchestrate Healthcare

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Booth 529

Contact: Charlie Cook, President
charlie@orchestratehealthcare.com
877.303.3377

We focus on four core competencies: EMR Clinical Implementation, HIE Consulting, Integration and Staff Augmentation. Why? Because QUALITY is our mantra.

We listen to our clients, and our 15+ year experienced consultants are make-it-happen, kind of people that deliver on-time, on-schedule and on-budget. Without errors or excuses. Our client referrals and three Best In KLAS awards in the last five years affirm this. Come see us at booth 529 to learn more about how we can help you. While you’re visiting, check out our new pad and register to win a pair of really cool Beats by Dr. Dre. Listening has never been so much fun!


Orion Health

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Booth 3161

Contact: Kristin O’Neill, Senior Marketing Manager
kristin.oneill@orionhealth.com
857.488.4740

Visit booth 3161 at HIMSS 2013 and see for yourself why clinicians, hospitals, health systems, public health organizations and OEM partners in more than 30 countries worldwide rely on Orion Health to provide solutions to their biggest health information exchange (HIE) and data integration challenges. Be sure to mark your calendar for all the Orion Health activities while at the show, including: – Joining us for morning coffee or a sweet afternoon treat at the booth. – Meeting our clients and learning how they are using our solutions. – Entering our raffle to win an iPad mini 4G. – Attending a “Lunch and Learn” session with Shahid Shah, The Healthcare IT Guy, on Data Integration and Analytics: The Future of Healthcare Information Management. – Networking with Orion Health executives over breakfast in our hospitality room.

Orion Health™ HIE facilitates data exchange between hospitals, health systems, regional HIEs, and affiliated providers, resulting in improved care coordination, increased cost savings and efficiencies, and enhanced quality of care. Orion Health™ Rhapsody® Integration Engine provides seamless connectivity between legacy and next-generation health systems, rapidly enabling organizations to deliver high-quality patient care and population health. Rhapsody provides a comprehensive set of tools to simplify healthcare integration and is easily extensible to meet the requirements of each unique healthcare environment.


Ormed Information Systems Inc.

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Booth 1041 (with NTT Data Health Solutions)

Contact: Bill Hockstedler, VP Sales and Marketing
bill.hockstedler@ormed.com
512.971.2885

Ormed’s software and services are designed exclusively to continuously improve on the business processes of hospitals in the areas of supply chain management, finance, cost accounting, human capital management, decision support and systems management.

Saving time, reducing waste, cutting expenses, understanding costs, creating a positive experience and peace of mind. In the world of accountable care and new regulations, wouldn’t it be nice to have a set of tools in your hands that were always designed around expense management and accountablility. A powerful Cost Accounting system alone can make all the difference for you!

Come and see what we have to offer to make the changes ahead less stressful!


Park Place International

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Booth 2674

Contact: Christine Mellyn, Manager of Product Marketing
christine.mellyn@parkplaceintl.com
508.970.8704

Park Place International provides technology integration, technical consulting, and OpSus|Cloud Services designed to help customers achieve operational sustainability with their MEDITECH Electronic Health Record. Park Place is an approved provider of technology solutions for all versions of the MEDITECH HCIS and offers the full selection of MEDITECH-certified server and storage platforms. The Park Place team has extensive MEDITECH experience and technology expertise, and is uniquely qualified to architect, deliver and support MEDITECH solutions.

Stop by booth #2674 to learn more about Park Place International and enter our raffle for a chance to win an Amazon.com gift card!


Passport Health Communications, Inc.

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Booth 3310

Contact: Scott Bagwell, Senior VP, Sales & Marketing
Scott.Bagwell@passporthealth.com
888.661.5657

Founded in 1996, Passport now serves more than 2,400 hospitals in addition to more than 8,900 physicians, clinics and ancillary offices across all 50 states. The company processes more than 300 million transactions annually through its Passport eCare™ brand of patient access and payment certainty solutions. Recently ranked the nation’s third largest revenue cycle management company by Modern Healthcare, Passport was honored as the “Technology Company of the Year” by the Nashville Technology Council in October 2012. Passport’s patient access & payment certainty solutions are delivered through Passport eCare NEXT; an integrated, SaaS-based platform that can be seamlessly integrated into existing work flow. Accountable Care solutions, including ACO MemberMatchTM, can be used to manage patients’ entire course of care, from initial diagnosis through full recovery and can be seamlessly integrated into existing workflow through the Passport eCare NEXT platform.

Visit Passport at Booth #3310 to see a product demonstration and speak to a Passport representative.

 


PatientKeeper Inc.

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Booth 2210

Contact: Kathy Ruggiero, Senior Director, Corporate Marketing
kruggiero@patientkeeper.com
781.373.6433

PatientKeeper is the leading provider of healthcare applications for physicians, with over 50,000 users across North America and the UK. At HIMSS13, visitors can see PatientKeeper software in action and speak with customers who are actively using our CPOE, mobile CPOE, physician documentation, electronic charge capture and other applications that streamline physicians’ workflow. PatientKeeper runs as a native app on popular smartphones and tablets, as well as on desktop and laptop computers. While you are at our HIMSS13 booth (#2210), enter our daily drawing for an Apple iPad mini.


PatientPay

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To schedule a meeting:

Contact: David Bond, EVP, Sales & Marketing
db@patientpay.com
919.830.2798

PatientPay is a patented innovative solution that makes healthcare billing, payment and reconciliation faster, easier and less costly. PatientPay is a simple way for practice management software vendors to allow their physicians to bill patients while reducing costs, increasing productivity and patient satisfaction. PatientPay eliminates the costly and complicated paper-based billing method used by the overwhelming majority of healthcare providers. It drives down the expense and drives up the productivity associated with this activity by at least a factor of two. Since PatientPay reduces the time to payment in half, healthcare professionals realize improved cash flow and reduced accounts receivables.



PDR Network

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Booth 7740

Contact: Amy Lombardi, Senior Director, Marketing
Amy.Lombardi@pdr.net
201.358.7200

PDR Network® has developed innovations to deliver critical drug information to providers within workflow that are easily integrated into partner EHR systems and deliver a better end user experience. PDR interactive drug information services allow providers to have their PDR in their EHR with services provided at no cost to partner EHRs and their providers, enhancing the overall EHR experience while supporting Meaningful Use (MU) requirements.

  • PDR® BRIEF: Supporting providers by delivering the key information needed at the point of prescribing. Instead of accessing multiple sources outside of workflow, providers have access to the information they need within workflow when they need it.
  • PDR® Search: This on-demand resource provides access to a host of medication-specific resources covering regulatory, provider and patient information tools, as well as aggregated manufacturer resources. Before providers would leave your environment for these tools, NOW they have integrated access to the information they need.
  • RxEvent: PDR offers a quick and easy digital reporting tool that can be easily integrated into any EHR or ePrescribing system.



Ping Identity

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Booth 2470

Contact: Linda Bowers, Healthcare Market Leader
lbowers@pingidentity.com
978.844.4105

Ping Identity is The Identity Security Company. Our identity and access management platform gives enterprise customers and employees one-click access to any application from any device. Over 900 companies, including 45 of the Fortune 100, rely on our award-winning products to make the digital world a better experience.


Prognosis HIS

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Booth 7423

Contact: Melanie Thompson,Director of Marketing
mthompson@prognosishis.com
713.469.1501

Prognosis Health Information Systems provides an enterprise solution, including EHR and financial systems, to rural and community hospitals. At HIMSS, Prognosis is launching a new version of its highly ranked ChartAccess® EHR and unveiling our ED and ambulatory solutions. We’re introducing the new era of EHRs. Our system allows for configurability at both the organization and user level, helping every person interact with the system in the way that works best for him or her. We invite you to stop by our booth and see an EHR like you’ve never seen before.


Qlik Technologies

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Booth 8121

Contact: Kerry Talbot, Event Marketing Senior Manager
kerry.talbot@qlikview.com
617.331.5284

QlikTech (NASDAQ: QLIK) is a leader in Business Discovery—user-driven Business Intelligence (BI). Its QlikView Business Discovery solution bridges the gap between traditional BI solutions and inadequate spreadsheet applications. The in-memory associative search technology QlikTech pioneered created the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SMB to the largest global enterprise, QlikView’s self-service analysis can be deployed with data governance in days or weeks. The QlikView Business Discovery platform’s app-driven model works with existing BI solutions, offering an immersive mobile and social, collaborative experience. Headquartered in Radnor, Pennsylvania, QlikTech has offices around the world serving approximately 26,000 customers in over 100 countries.

We will have multiple demos, videos and customer presentations in our large booth amphitheater with solutions experts on hand to answer all of your questions. Registerhere for a personalized VIP Booth Tour and be entered for a chance to win an iPad Mini!


Quantros

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Booth 7940

Contact: Amy Lee, Director of Marketing and Sales Operation
info@quantros.com
408.957.3300

Quantros helps healthcare providers improve quality and patient safety by empowering organizations, at every level, with the actionable intelligence they need to improve outcomes and reduce risk. Quantros provides cloud based tools and resources for the healthcare industry in the areas of safety and risk management, quality and performance improvement, accreditation and compliance, and centralized decision support. Today more than 2,000 healthcare facilities use Quantros solutions to capture meaningful data to effectively drive the decisions that improve the safety and quality of care.

Visit our booth to learn more about IRIS and enter to win an iPad. IRIS is a leading-edge clinical quality and patient safety dashboard that leverages data from the Quantros Safety and Risk Management (SRM) solution, the Regulatory Reporting Management (RRM) solution, and your organization’s billing data. IRIS Executive presents this data via a highly configurable, role-based dashboard. The result is real-time visibility into safety and quality events and trends in your facility. This enables you to chart improvement with an authoritative source of truth.


Quest Diagnostics (Care360 Healthcare IT Suite of Solutions)

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Booth 3927

Contact: Rohit Nayak,Vice President, Physician Technology Solutions
RNayak@MedPlus.com
800.444.6235

A special 2013 HIMSS invitation to all HIStalk readers: Visit the Quest Diagnostics Healthcare IT Theatre – Booth 3927.

Quest Diagnostics team members will be featuring educational presentations and industry insights from key opinion leaders on technology topics including:

  • Interoperability
  • Top Strategies for Accelerating Your ACO and Care Collaboration Strategy
  • Mobile Health – featuring Travis Good, MD, MBNA, MS, HIStalk Mobile Health contributor
  • Industry Standards/HL7
  • Elevating Your Enterprise Content Management (ECM) with a SOA Platform
  • Enhancing business processes/streamlining registration programs
  • Our Health IT Quality Solutions Program to ensure quality Lab-EHR interoperability

ChartMaxx and Care360 with Data Exchange, part of the Care360 Suite of Healthcare IT Solutions from Quest Diagnostics, are exhibiting together to showcase the strengths of the company’s entire HCIT portfolio. EHR vendors can learn how our Health IT Quality Solutions Program benefits them through streamlined interfacing and promotion of their quality EHR solutions by us.

We are focused on “Empowering Better Health: Quest Diagnostics Healthcare IT Solutions.”

Quest Diagnostics booth representatives will be holding drawings for iPads and other exciting giveaways following each 20-minute presentation.

For more information and a schedule of the presentations, visit Care360.com.


RazorInsights

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To schedule a meeting:

Contact: Reed Liggin, President & CEO
rliggin@razorinsights.com
404.578.1362

Based in Kennesaw, Georgia, RazorInsights is a dynamic healthcare information technology company. In keeping with the principle of Occam’s Razor, they have created a simplified HIS solution for Rural, Critical Access and Community hospitals. Introducing ONE (ONC-ATCB 2011/2012) — a single-database, cloud solution offering a simple user experience with cutting-edge clinical tools and industry-standardized data. Hospitals can expect to improve their performance and bottom line with ONE from RazorInsights. To register for a live product demo or for more information, visit www.razorinsights.com or call 770-308-4111.


RelayHealth

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Booth 4640

Contact: Lynette Corte, Lead Qualification Manager
lynette.cortez@relayhealth.com
888.743.8735

RelayHealth is proud to be a featured exhibitor at HIMSS13 March 3-7 at the Ernest N. Morial Convention Center in New Orleans. If you plan to attend this important annual industry event, we’d like the opportunity to learn more about your goals and challenges for the upcoming year, and explore how RelayHealth can help you succeed in 2013 and beyond with the Right Connections for Better Health.

RelayHealth provides solutions that can help you satisfy requirements for Meaningful Use Stage 2, and meet your objectives for providing accountable care. As the healthcare industry continues to experience substantial change, RelayHealth is also at the forefront of developments in areas such as health information exchange, patient engagement, and readmission management. Check out the exhibition hall floor map and make plans to stop by for a visit with us in Booth #4640. We look forward to meeting with you in New Orleans.


Salar, Inc.

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Booth 6754

Contact: Greg D. Wilson, Director of Sales
gwilson@salarinc.com
860.294.9877

Salar offers physician clinical documentation and charge capture solutions to hospitals and health systems nationwide. Our flagship product, TeamNotes, has recently been entirely rewritten allowing our customers to deploy the solution faster, easier, and to a wider array of devices than ever before. At HIMSS, Salar will showcase this latest release, TeamNotes v6, and within that demonstration special attention will be focused on front end computer assisted coding for ICD-10 compliant documentation, physician charges as derived by the notes themselves, care team collaboration of notes, physician hand off, and related CDI workflows.

In lieu of yet another iPad giveaway or a similar free gizmo, at this time Salar is planning to offer a charitable donation in the name of one visitor to the booth. Details are forthcoming.


Sandlot Solutions

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Booth 2063

Contact: Derek Plansky, Senior Director, Client Solutions
dplansky@sandlotsolutions.com
202.747.4502

Sandlot Solutions has a proven, deployed system managing more than 2.8 million lives. Sandlot manages risk, drives clinical management and provides business analytics. All of the things that are required by MU2, and beyond and all the things an Accountable Care Organization (ACO) must do. Sandlot provides all the tools to manage against risk-based payment systems. Most application systems only use claims data for analysis – Sandlot merges clinical and claim data to manage care and manage risk. Sandlot using a Software-as-a-Service (SaaS or cloud computing platform) is very fast, built on reliable technology – system changes for your information systems and changes for any of your affiliated entities are not required . . . also connects to non-affiliated trading partners in your trading area. The combination of Healthcare Information Exchange (HIE), Care Management and Analytics makes Sandlot the Fourth Generation Technology.


Santa Rosa Consulting

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To schedule a meeting:

Contact: Doug Hires, Executive Vice President, Strategic Advisory and Sales & Marketing
doughires@santarosaconsulting.com
214.546.0895

Santa Rosa Consulting is a national provider of management consulting and information technology services to the healthcare industry. Through our unique blend of strategic advisory services and technical consulting expertise across the full range of healthcare IT vendor products and systems, we deliver solutions specifically designed to address your business needs.


Seamless Medical Systems

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To schedule a meeting:

Contact: Frank Grant, Vice President, Sales
frank@seamlessmedical.com
760.533.1520

Seamless Medical is solely focused on improving the patient’s experience in medical practices at the point of care. Our mission is to leverage technology in patients’ hands to simplify the front end of the practice workflow, engage the patient in the registration process, and provide the patient with educational content relevant to his/her scheduled appointment and medical conditions. Our team’s decades of combined experience in the medical, healthcare administration, and business arenas has led to the formation of the company and dedication to our solution.


Shareable Ink

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Booth 3568

Contact: Suzanne Cogan, Vice President, Sales and Marketing
scogan@shareableink.com
877.572.7423 x 802

Shareable Ink is the enterprise cloud-based platform that transforms point-of-care clinical documentation to structured data and analytics. By incorporating natural input tools, such as iPads and digital pen and paper technology, clinicians can continue documenting in the fastest, most efficient manner. The resulting structured and clinically-rich output populates the EHR with discrete data, as if typed in directly. Predictive analytics give hospitals and practices unprecedented insight into their operations – from a clinical, quality, and efficiency standpoint.

Visit us at HIMSS – # 3568 – for an interactive demo of our applications that automate areas where electronic documentation has traditionally been challenging – from anesthesia to patient-generated history to ambulatory sites. We’ll also have a special unveiling of our iPad App – you won’t want to miss it! For everyone who mentions ‘LIBERATE’ at our booth, we’ll be making a donation to one of our favorite NOLA charities.


Siemens Healthcare

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Booths 2640 and 2641

Contact: Roger May, Senior Director, Marketing
roger.may@siemens.com
610.219.1874

Join us to learn how a growing number of healthcare organizations—both large and small—are using Soarian® to connect top-of-the-line patient care with the bottom line. Hear the story of how Soarian unites the revenue cycle for seamless financial performance using contract-driven processing. See how Soarian helps foster collaboration by connecting clinicians to patient data and to one another with integrated clinical workflow.Learn how more people in more places can connect… with Soarian. See the new Soarian Ambulatory offering in our main booth and our MobileMD HIE in our adjoining booth.

Stop by the Siemens booth and we will make a contribution to Hope For The Warriors® whose mission is to enhance the quality of life for post-9/11 service members, their families, and families of the fallen who have sustained physical and psychological wounds in the line of duty. www.hopeforthewarriors.org


SpeechRecognition.com

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To schedule a meeting:

Contact: William Holliman, Dragon Medical Adviser
William.Holliman@1450.com
888.848.1450 ext. 210

Is your EHR doing all of the dictating? Take back control, and the ability to dictate your notes, with the most accurate speech recognition software yet, Dragon Medical Practice Edition. Visit SpeechRecognition.com to schedule a free demo today!


Streamline Health Solutions, Inc.

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Booth 1821

Contact: Michael Schiller, Senior Vice President, Sales, Marketing & Account Management
solutions@streamlinehealth.net
303.316.0696

Streamline Health offers specialized solutions that will:

  • Get you closer to Meaningful Use with EHR-integrated enterprise content management solutions
  • Provide actionable insight into your organization’s true financial performance with Business Intelligence solutions
  • Help facilitate the transition to ICD-10 with our suite of integrated computer assisted coding (CAC) and CDI solutions

Stop by booth 1821 at HIMSS to view a live demonstration of AccessAnyWare™, OpportunityAnyWare™ and/or Collabra™ and learn how Streamline Health Solutions, Inc., can help your healthcare organization successfully face today’s challenges.


SuccessEHS

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Booth 4411

Contact: Dante Rankart, Vice President of Sales
marketing@successehs.com
888.879.7302

SuccessEHS is a nationally acclaimed vendor providing Electronic Health Record (EHR) and Practice Management solutions with Integrated Medical Billing Services. SuccessEHS also provides Electronic Dental Record (EDR) and Dental Imaging solutions. Founded in 1995, SuccessEHS established itself as a leader in the emerging practice management applications market by delivering an innovative blend of clinical, operational and financial software paired with a suite of specialized integrated success services. SuccessEHS, entirely in-house developed and supported, has achieved multiple certifications from CCHIT.

Visit us at booth #4411 to learn how SuccessEHS can help practices improve care, increase revenue, successfully manage the ICD-10 transition and earn incentives through Meaningful Use and the Physician Quality Reporting System. While you’re there, spin our wheel to win fun prizes, including cash! We look forward to seeing you in the Big Easy!


Sunquest Information Systems, Inc.

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Booth 911 and MU Booth 149, Kiosk 85

Contact: Tracey Eddy, Marketing Event Planner
tracey.eddy@sunquestinfo.com
520.570.2333

Sunquest delivers market-leading diagnostic information technology and outreach solutions, designed and implemented to fulfill the business objectives of today’s healthcare leaders. Sunquest Laboratory is the leader in the market, enabling labs to operate with optimized performance and deliver quality diagnoses, while meeting regulatory and interoperability standards. Our solutions demonstrate a commitment to patient safety, workflow excellence, predictive and personalized medicine, and physician and patient affinity, serving users worldwide. Through outreach, we extend the lab to the community and provide the tools that turn information into intelligence.

At Booth 911:

Monday March 4th @ 2:00 pm
Guest Speaker Representative Gayle B. Harrell, President and CEO of Health IT Strategies, LLC ONC HIT Committee Member, Florida House of Representatives
Subject: Meaningful Use

Tuesday March 5th @ 10:30 AM and 3:00 pm
Guest Speaker Patty Sollman, Blood Bank Supervisor/LIS System Manager, Deaconess Health System
Title: In the age of the Integrated EHR, why SUNQUEST is the RIGHT choice as your Laboratory/Pathology System…..a user perspective

To request a meeting with a member of the Sunquest team at HIMSS please complete a request form: http://info.sunquestinfo.com/HIMSS2013_HIMSS2013v1.html.

Our give away this year will be a miniature plush toy – Sunquest Lab.


Surgical Information Systems (SIS)

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Booth 6429, Intelligent Hospital Kiosk 8711-33

Contact: Emmy Weber, VP of Marketing
info@sisfirst.com
678.507.1727

Surgical Information Systems (SIS) provides software solutions that are uniquely designed to add value at every point of the perioperative process. SIS’ singular focus in the OR helps hospitals drive both greater efficiency and better patient outcomes while integrating with your information systems environment. Visit SIS at Booth #6429 to learn how the fast, mobile, connected SIS Solution can help you achieve a "Slam Dunk" in your OR. Rapidly achieve remarkable outcomes with a proven implementation approach by the perioperative experts. Speed user adoption with mobile documentation and analytics that simplify OR management. Seamlessly connect to the enterprise, enabling providers to share information, prevent duplicate documentation, and analyze performance.

SIS is proud to be the only perioperative information management system vendor to participate in the HIMSS Intelligent Hospital Showcase. We will demonstrate our comprehensive perioperative software solution, showcasing interoperability between medical devices, hardware, and software.


TeleTracking Technologies, Inc.

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Booth 6619

Contact: Amie Podolak, Director, Marketing
amie-podolak@teletracking.com
412.391.6395

TeleTracking, Booth #6619, will preview its Real-Time Capacity Management™ (RTCM) platform, which removes wasted time in hospitals much more efficiently by combining advanced patient flow, business intelligence, and real-time location technologies. The platform integrates the just-released Capacity Management Suite™ system version 3.0 and TeleTracking’s Real-Time Locating System, with the goal of progressively removing delays to the management and execution of critical business processes. Also, enter for a chance to win a Tag Heuer watch (valued at $2,500)!


TeraRecon

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Booth 341

Stop by TeraRecon’s booth to learn all about the new iNtuition Enterprise Medical Viewer (iEMV), iNtuition SHARE and iNtuition Cloud. While there, enter a drawing to win a new iPad Mini!

iEMV provides a simple, intuitive, browser-based client which requires no download, no installation, and no plugin. A completely zero-footprint viewer, which supports a wide range of browsers dating back to IE7.

iNtuition SHARE makes possible CD-free transport and distribution of images between medical facilities and peers, or patients. When a healthcare facility deploys an iNtuition SHARE server, it is able to offer free access to network upload of images to institutions that need to send images into the facility, while removing the need to burn CDs for outgoing images.

iNtuition CLOUD is a self-contained solution which allows the full capability of iNtuition to be deployed via a web browser, either as an externally-hosted managed service, or as an in-house Private Cloud.


The McHenry Group

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To schedule a meeting:

Contact: Lisa Gatto, Director of Client Development
lisag@mvp4u.biz
815.923.2500

Celebrating nearly 22 years in business, The McHenry Group (TMG) has become the most successful and most experienced International Executive Search Firm solely dedicated to serving the healthcare software vendor market. How successful? Since 1991, TMG has successfully placed over 2,000 candidates within the healthcare technology vendor industry.How experienced? Our Team of ten (10) search consultants has an average tenure with our firm that exceeds 11 years!

One of our Clients put it best: “Even though I was expecting great things from The McHenry Group, I was surprised by the extra effort TMG expended to understand our company, its corporate goals and our goals for our open position.I will definitely seek your help whenever our needs mesh with your services.”

TMG’s recruiting efforts focus on healthcare software vendors in the Provider and Payor (Payer) spaces. We identify superb talent for the C-level, VP Sales, regional sales, territory sales, channel marketing, client account executives, client services and implementation, sales support, consulting, marketing, product management, product development, clinical informatics, physician executives, clinical liaisons, nursing (RN) informatics and more! TMG is equipped to quickly tap into the hidden candidate market and recruit Top Talent that are not active on the market. Additionally, we can delve into our extensive proprietary database of candidates, coded by specific title, areas of expertise, etc.


TrustHCS

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To schedule a meeting:

Contact: Jeff Johnston, Executive Director, Business Development, President
jeff.johnston@trusthcs.com
760.277.1190

TrustHCS provides consulting and services to address Clinical Documentation Improvement (CDI) programs, ICD-10 preparation, revenue cycle improvement, coding services, auditing and cancer registry. Visit www.trusthcs.com for more information!


T-System, Inc

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Booth 2219, MU Experience booth 149/kiosk 42

Contact: Corinne Tso, Vice President, Marketing
ctso@tsystem.com
469.791.5540

This year at HIMSS, T-System will highlight solutions proven to help hospitals across the country achieve Meaningful Use and reduce avoidable readmissions through better patient transition management. In the T-System main exhibit booth #2219, leadership from Baptist Health of Kentucky and Cox Medical Center Branson in Missouri will discuss their experiences. In the HIMSS13 Meaningful Use Experience, a new special demonstration area for certified EHRs, T-System will demonstrate how an emergency department information system can help hospitals attest to Meaningful Use specifically highlighting the workflow for capturing patient history and documentation.

T-System, Inc. advances the practice of emergency medicine with solutions proven to solve clinical, financial, operational and regulatory challenges for hospitals and urgent care clinics. More than 40 percent of the nation’s emergency departments rely on T-System for gold-standard documentation, revenue cycle management, and performance-enhancing solutions.


Valence Health

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Booth 772

Contact: Kevin Weinstein, Chief Marketing Officer
kweinstein@valencehealth.com
312.771.7883

If you’re an executive overseeing a Medicare ACO, interested in population health, or pursuing value-based reimbursement opportunities, Valence Health would like to help. Valence Health is among the nation’s leading companies in helping healthcare providers better manage their patient populations and accept financial responsibility for the quality of the care they provide. With unique data collection and analysis tools, Valence Health has emerged as a leader in population management, serving dozens of clients from small physician groups to the Cleveland Clinic.

At the same time, in-depth actuarial analysis combined with operational excellence allows Valence to not only advise but also provide ongoing services to provider organizations operating under various value-based reimbursement models. From risk-based contracting to accountable care organizations (ACOs) to administering provider-sponsored health plans, Valence has been helping providers appropriately accept and manage financial responsibility while improving clinical quality since 1996.

With headquarters in Chicago, and three other office locations, Valence Health’s 300 employees help support the health of more than 13 million patients nationwide.


Velocity Data Centers

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To schedule a meeting:

Contact: Steve Jacobs, President
steve.jacobs@velocitydatacenters.com
734.323.3075

We enable healthcare IT organizations to achieve their strategic goals through our innovative solution to deliver cloud computing infrastructure. This innovative approach delivers incredible benefits at reduced cost. Allowing healthcare organizations to grow revenue, reduce operating costs and leverage current and future technology trends.


VersaSuite

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Booth 3121

Contact: Tushar Jain, Regional Sales Manager
tj@versasuite.com
718.316.2254

VersaSuite is an innovative HIS and EHR solution designed to adapt to your hospital’s and clinic’s needs, no matter how complex. We offer a single database solution designed with identical and intuitive user interfaces for inpatient, outpatient and emergency department environments.


Versus Technology

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Booth 3463

Contact: Stephanie Bertschy, Director of Marketing
info@versustech.com
231.946.5868

If you’re looking for awesome IT, we’ve got it at booth #3463. Our Real-time Locating System (RTLS) powers multiple time- and money-saving applications, from Asset Tracking to Patient Flow—and even, Hand Hygiene. We’re unveiling the first of its kind, RTLS-integrated dispenser, part of an overall hand hygiene safety program that will help your facility improve compliance by creating a culture of safety and accountability.

Added bonus — we’ll be conducting in-booth RTLS sessions, where you can learn directly from Versus clients, patient flow experts, and our own executives. Delve into implementation, integration and technology-related questions about patient flow, analytics, asset tracking, hand hygiene and more. Space is limited, so learn more and sign up now at http://versustech.com/himss13.

Don’t be led down the path of promises, get experience and proven results with Versus Advantages™ — visit with us at Booth #3463.


Virtelligence Consulting

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Booth 3320

Contact: Akhtar Chaudhri, CEO
akhtar@virtelligence.com
952.548.6601

Virtelligence is a privately held premier Healthcare IT consulting firm that offers solution advisory and Healthcare IT consulting services to payors and providers organizations nationwide. Vi Through our unique consulting model providing an implementation-oriented partnership with clients, we offer consulting expertise across the full range of Healthcare IT vendor products and we deliver solutions specifically tailored to address the business needs of the healthcare IT industry.

  • Project Management & Strategic Guidance
  • Meaningful Use and ICD-10 Projects
  • System Implementation & Upgrades
  • Clinical Workflow & Process Optimization
  • Revenue Cycle Improvement
  • Business Intelligence & Data Analytics
  • Health Information Exchange Adoption

PLEASE STOP BY OUR BOOTH #3320 TO WIN LATEST IPAD.


VitalWare, LLC.

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Booth 6654

Contact: Kelly Jorgensen, VP Business Development
kellyjorgensen@vitalware.com
855.464.2310

Visit booth #6654 and enter to win a free iPad including a license to our new application, Doc Sherpa! A complementary ICD-10 financial risk assessment will also be available for those who sign up!

VitalWare leads the market in transforming healthcare intelligence into useful and actionable information so our clients can focus their time and resources on core business. VitalWare will be launching two new products to assist in provider ICD-10 implementation and beyond:

  • DocSherpa, an innovative iPad app designed to guide physicians through documentiation requirements utilizing an easy to understand user interface. By helping physicians document missing concepts, DocSherpa alleviates physician productivity constraints today and well beyond the ICD-10 implementation.
  • VitalSigns, the claims analytics solution and retrospective coding & auditing tool using TrueShift analytics over predictive modeling to identify actual ICD-10 risk.

Whether you ten-code your claims in VitalSigns, or opt to take advantage of our Quick Start offering to begin building your repository of claims, the TrueShift identified is critical in understanding true financial risk, documentation deficiency risk and payer contracting opportunities.


Vitera Healthcare Solutions

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Booth 6113

Contact:
events@viterahealthcare.com

Vitera Healthcare Solutions provides end-to-end clinical and financial technology solutions so physicians and medical professionals can work with patients instead of paperwork. Serving more than 400,000 healthcare professionals including 80,000 physicians, Vitera Healthcare Solutions provides electronic health records and practice management systems, processes 33 million transactions and 1.8 million e-prescriptions monthly, and serves several specialties including primary care, OB/GYN, pediatrics, cardiology and orthopedics in all sized practices and Community Health Centers. Don’t miss seeing Vitera Healthcare up close and personal! Stop by our booth # 6113 to say "hello" and learn more about our industry leading healthcare software solutions.

 


VMWare

2-17-2013 7-39-59 AM

Booth 851

Contact: Tisa Murdock
tmurdock@vmware.com
831.818.6095

VMware, Inc. (NYSE: VMW), the global leader in virtualization and provider of vCloud for Healthcare; the healthcare industry’s first end-to-end  cloud computing platform, is proud to sponsor HIStalk.

VMware vCloud for Healthcare is the first comprehensive framework and partner ecosystem supporting the entire health IT environment – from point of care to the most critical patient care systems.  Helping to safely accelerate healthcare reform and the transition to truly connected care, this new innovative platform enables organizations to exchange information and deliver secure, agile, and reliable patient care products and services.  A private cloud platform with  hybrid cloud capability, VMware vCloud for Healthcare meets the growing needs of healthcare both today and tomorrow.


Vocera Communications, Inc.

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Booth 6329, Intelligent Hospital Pavillian Booth 8711

Contact: Mauricio Cornejo, Sales Support
MCornejo@vocera.com
877.790.4190

Vocera provides mobile communication solutions focused on addressing critical communication challenges facing hospitals today. We help our customers improve patient safety and satisfaction, and increase hospital efficiency and productivity through our Voice Communication, Secure Messaging, and Care Transition solutions. Exclusively endorsed by the American Hospital Association, the Vocera solutions are installed in more than 800 hospitals and healthcare facilities worldwide.

Join Vocera in our booth for a Beignet Break on Wednesday morning.


Wellcentive, Inc.

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To schedule a meeting:

Contact: Rich Walsh, Vice President of Corporate Strategy
rhwalsh@wellcentive.com
678.367.8187

Senior Management will be located at the Hilton Riverside in an Executive Suite conducting presentations and open discussions! We look forward to seeing you there!

Wellcentive delivers population health management solutions that enable quality improvement throughout the continuum of care. Wellcentive’s Advance™ platform transforms disparate data into actionable insights that facilitate coordinated preventive care and chronic disease management, physician alignment, clinical integration, and success with value-based reimbursement and incentive programs. Wellcentive empowers healthcare organizations to improve both clinical and financial outcomes.


Wellsoft Corporation

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Booth 3158

Contact: Denise Helfand, VP, Sales & Marketing
dhelfand@wellsoft.com
800.597.9909

Consistently ranked #1 Emergency Department Information System (EDIS) by KLAS, (most recently awarded Best in KLAS 2012) Wellsoft EDIS offers an exceptional combination of experience, extensive workflow analysis and award winning customer support. Wellsoft EDIS is certified for Meaningful Use. Software features include Patient Tracking, Clinical Documentation, CPOE/Results, Charge Capture including Infusion Charge Capture, Risk Management and CCD Document exchange. Wellsoft is EDIS at its BEST!

Visit Wellsoft at Booth #3158 to have a brief demonstration and discuss how Wellsoft EDIS fully integrates with HIS and ancillary systems AND can help with your roadmap to Meaningful Use attestation.


Winthrop Resources

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To schedule a meeting:

Contact: Dan Mandy, Director of Business of Development
dmandy@winthropresources.com
952.656.7687

Winthrop specializes in healthcare technology finance.The realities of today’s healthcare market demand a finance solution that can change with you as your strategic direction dictates.Please reach out to Winthrop to learn more on how we can partner with you to deliver a future of efficient care/systems and improved patient outcomes.


Wolters Kluwer Health

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Booth 1740

Contact: Alyssa Downing, Marketing Coordinator
Alyssa.Downing@wolterskluwer.com
612.313.1500

A leader in point of care information, Wolters Kluwer Health Clinical Solutions provide best of breed offerings focused on improving the quality of care & driving clinical productivity. Hospitals, ASCs, physicians offices, payers, labs & retail pharmacies turn to us as their trusted partner for the content & tools they rely on every day. From Clinical Documentation, to Clinical Drug Information, to Clinical Informatics & Surveillance, to Clinical Decision Support, our products deliver meaningful solutions clinicians value. Facts & Comparisons, Lexicomp, Medi-Span, ProVation Medical, ProVation Order Sets, Sentri7, Health Language & UpToDate. Visit our booth for a chance to win one of five iPad minis.



ZirMed

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Booth 4469

Contact: Kent Rowe, VP of Sales
sales@zirmed.com
877.494.1032

We’re ZirMed and we’re one of the nation’s leading providers of revenue management solutions for healthcare providers. Offering claims management, eligibility verification, electronic remittances, patient statements, payment processing, and business analytics, our solution suite simplifies the complexities of payments for providers and their patients. We resolve many problems with one simple solution – and one great relationship.

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February 12, 2013 News 1 Comment

News 2/13/13

February 12, 2013 News 5 Comments

Top News

2-12-2013 7-01-56 PM

Greenway announces Q2 results: revenue up 12 percent, EPS $0.00, missing both revenue and earnings estimates substantially, guiding fiscal year earnings to the low end of the range on lower revenue. Shares were down eight percent in Tuesday’s after-hours trading. From the earnings call:

  • The company is moving rapidly to a recurring revenue model, with revenue recognition changes hurting short-term results
  • 750 providers were added in the quarter, up 30 percent year over year
  • Training and consulting revenue dropped 35 percent because large accounts pushed training out into January
  • The company’s new RCM platform is in its early stages, but has over 300 customers

Reader Comments

inga_small From Judy: “Re: our HIMSS promo.  I thought about you. We’ve secured 25 New Orleans merchants to offer discounts to HIMSS attendees wearing our Iatric Systems branded slap bands. Merchants range from restaurants to spas  to jewelry to clothing and to two stores specializing in shoes and boots. You can wine, dine, shop, tour, and spa in between all the HIMSS activities.” Judy had me at shoes and discount, but wine and spa, too?  Look for the bands in the LeSack hotel drop Sunday night or at the Iatric booth.

inga_small From Alberta Gator: “Re: HIStalkapalooza. I am assuming I did not make the cut for HIStalkapalooza since I didn’t get an invite. It’s OK. I’ll still bring sexy shoes in your honor.” Don’t fear: the invites have not yet been sent even though the registration has closed! The official HIStalkapalooza invitations will be e-mailed to several hundred of our BFFs around February 18. And I can’t wait to see all the sexy shoes. If you didn’t sign up, sorry, but we’re full.

2-12-2013 7-56-26 PM

From The PACS Designer: “Re: Selective Disturbance App. Our fellow HIStalker Inga has helped a developer name a new mobile app by calling it ‘Selective Disturbance.’ It will be on TPD’s List of iPhone Apps with the next update.” I asked Inga what this was about and it turns out she helped choose the rather brilliant name attached to the app, which lets you selectively set a “Do Not Disturb” status by groups of individual contacts, so maybe you let your child get through 24×7 but block casual acquaintances during work hours.

From Ralph Samuelson: “Re: Allscripts. I am not sure how it is for everyone, but the company is allowing everyone in my group (programming for one of the legacy products) to stay on until August 1. We have until then to relocate or find another job outside the company. I probably can’t move, but I am grateful I have some time to consider my options.”

From Alert Reader: “Re: revisiting old announcements. How about Deborah Peel saying they would post Form 990 on the Patient Privacy Rights website, which was in HIStalk on January 3, 2011?” I’ve invited her to respond.

From Code Monkey: “Re: old systems vs. new. The experience haven’t changed since the early 2000s. Example: our hospital got reports that several patients weren’t seen within several hours after admission. That’s the responsibility of residents, who are entered as consulting physicians. The chief resident opened 10 tickets with no response from the application team saying that patients were disappearing from our portal lists. We had just applied a McKesson Horizon patch, so we checked the new Perl audit feature, which showed a new routine called ChopConsult, which started with: ‘Temp fix to remove [root@hcilink perl]# cat ChopConsult #Temp fix to remove consulting physicians beyond 8 from ADT.’ If you have more than eight consulting physicians, sorry, you now have zero. I use this as an example that many of these systems are hacked together and stability is an issue, without even looking into the database design. Pay no attention to what’s behind the curtain (or cloud).”

2-12-2013 7-24-10 PM

From Smarty Marty: “Re: Aetna. Will brand its Accountable Care Solutions assets (Medicity, iTriage, ActiveHealth, PracticeiQ) under the Healthagen name, possibly to separate these solutions from their core commercial insurance business. I found this when I went looking for the Medicity booth on the HIMSS website and could not find anything. Medicity’s website has brief information about it in the Events section.” Aetna quietly acquired Healthagen, which developed the iTriage consumer health app, in December 2011. Above is what is apparently the placeholder web page for the new Healthagen organization, with the four company names listed at the bottom. The Healthagen HIMSS exhibitor listing has three of the company names, omitting PracticeiQ.


HIStalk Announcements and Requests

2-12-2013 9-09-55 AM

inga_small I wonder how many other people got this same e-mail from LinkedIn? I felt incredibly special for about 30 seconds until Mr. H told me he got the same notification. I knew it had to be bogus / a marketing ploy / a waste of my time when LinkedIn sent me the same notice for my personal LinkedIn account.

2-12-2013 6-11-16 PM

We acknowledge and appreciate the support of Deloitte, a brand new Platinum sponsor of HIStalk. The company is, of course, a premiere, worldwide professional services firm headquartered right here in the USA (New York) with a strong healthcare IT presence and a list of awards to prove it. Deloitte’s provider practice supports organizations working on tough problems:  quality improvement, ICD-10, business intelligence and analytics, system implementation and optimization, disease management, and HIEs. You can keep up with big-picture developments by reading updates from Paul Keckley, PhD, executive director of the Deloitte Center for Health Solutions. A bunch of us who’ve been around awhile know Mitch Morris, MD, who leads the company’s health IT practice, and I’ll be talking to him soon about industry trends. Thanks to Deloitte for supporting HIStalk.

I always hit YouTube to see what I can find out about a new sponsor and my search for Deloitte turned up a winner: a brand new report on the 2013 health outlook.


HIMSS Conference Social Events

Going to HIMSS? We’ll post social events that are (a) interesting, and (b) open to all HIStalk readers who care to attend. Send yours to be listed.

Alego Health will host a cocktail reception on Tuesday, March 5 from 3:00 to 6:00 p.m. at their booth (#141). They’ll have hurricanes, beer, wine, an infused hydration station (what the heck is that? sounds like an IV), and some nice food that includes mini po’ boys.



Acquisitions, Funding, Business, and Stock

2-12-2013 9-35-06 PM

Enterprise HIS vendor RazorInsights announces $11 million in Series A funding from Bluff Point Associates. One of its customers was announced in the press release – Alliance HealthCare System (MS). CEO Reed Liggin mentioned the upcoming investment in my February 8 interview.

Teleheath company INRange Systems raises $1.6 million for its remote medication management device that administers single doses of meds to patients and transmits adherence data to physicians and pharmacists.

2-12-2013 7-11-25 PM

Employees of the Barcelona, Spain office of Picis (Optum / UnitedHealth Group) say they will go on strike beginning Thursday to protest the amount of severance they’ll receive as the company moves most of their jobs to India. According to the employee spokesperson who contacted us, “First, the UHG negotiators don’t have a firm plan to transition Picis development and support to India and we’ve asked them to let us help sort out how to successfully do it. Second, the compensation package is drastically lower than what we could win in court.” Spain’s legally-mandated employee benefits are extensive, but the employees say most companies that move jobs to India provide more than the minimum separation benefits. UPDATE: the response from Optum: “Picis Spain is engaged in good faith negotiations with employees at its Barcelona office, as it evolves its local workforce to better align with changing customer needs. We don’t anticipate any business disruption and hope this issue can be resolved fairly and quickly.”


Sales

2-12-2013 9-38-52 PM

Greater Baltimore Medical (MD) will implement Amcom Software’s Mobile Connect smartphone texting solution with their existing Amcom communications system.

The Michigan Department of Community Health Medical Services Administration awards Cognosante the Medicaid IT Architecture State Self-Assessment contract.

Tanner Health System (GA) selects Besler Consulting to conduct a transfer DRG underpayment recovery audit.

2-12-2013 9-39-49 PM

Arnot Ogden Medical Center (NY) will implement Merge Healthcare’s cardiology solution suite to capture, manage, and display multi-modality cardiac images, along with hemodynamics and ECG data.

Southeastern Health (NC) expands its relationship with eClinicalWorks to include the company’s Care Coordination Medical Record.

Dignity Health Medical Foundation (CA) chooses MediRevv for A/R management services.


People

2-12-2013 8-08-15 PM

Trinity Health CEO Joseph Swedish is named CEO of WellPoint, the country’s second-largest insurer, replacing former CEO Angela Braly.

2-12-2013 8-11-43 PM

Russell Branzell (Colorado Health Medical Group) is named president and CEO of CHIME.

2-12-2013 5-53-01 PM

Athenahealth COO Ed Park joins the board of directors of analytics vendor Kyruus.

2-12-2013 5-54-35 PM

Vitera Healthcare Solutions hires Kermit Randa (Surgical Information Systems) as EVP of sales and marketing.

2-11-2013 4-01-26 PM

TransforMED, the AAFP subsidiary that supports practices transitioning to PCMHs, announces the retirement of president and CEO Terry McGeeney, MD.

2-12-2013 10-51-04 AM  2-12-2013 10-45-44 AM  2-12-2013 10-53-16 AM

MedeAnalytics promotes Steve Lerch to SVP/GM of the provider business unit, Scott Paddock to SVP/GM of the payer business unit, and Sal DeTrane to CFO.

2-12-2013 11-07-47 AM

Hello Health names Barry Holleman (Cardinal Health) COO and VP.

2-12-2013 2-08-59 PM

Aspen Advisors promotes Jody Cervenak to principal.

2-12-2013 3-42-20 PM

CVS Caremark appoints Brian Tilzer (Staples) SVP/chief digital officer.

2-12-2013 8-38-27 PM 2-12-2013 8-39-39 PM

Health Care DataWorks promotes CFO Jeffrey Wilkins (left) to CEO, replacing founder Herb Smaltz (right), who will continue to serve as board chair.


Announcements and Implementations

2-12-2013 3-59-04 PM

Over 60 ACOs from 15 states form the National Association of ACOs, which will focus on helping organizations to increase the quality of care and improve health in their communities.

2-12-2013 3-57-34 PM 

The Mount Sinai Medical Center (NY) reports that its Epic EMR has resulted in improved quality of care for patients, including a 56 percent reduction in Medicare readmissions and improvements in quality measures such as discharge instructions for patients and antibiotic administration prior to surgery.

The Huntzinger Management Group assists Hanover Hospital (PA) in its successful Stage 1 MU attestation.

API Healthcare introduces its Talent Management Solution to improve employee engagement while addressing the industry challenges of healthcare reform and an aging workforce.

SimplifyMD launches its simpleStart program that will allow practices to move from EHR demo to live clinical use on the same day.

Mobile platform application development provider Kony Solutions announces support for the BlackBerry Z10 and Q10 smartphones.

Stilwell Memorial Hospital (OK) goes live on Medsphere OpenVista.


Government and Politics

The government’s healthcare fraud prevention and enforcement efforts recovered $4.2 billion in FY2012, up from last year’s $4.1 billion. Over the last three years, fraud and abuse investigations recovered $7.90 for every dollar spent.

2-12-2013 3-44-50 PM

President Obama re-nominates Marilyn Tavenner as permanent administrator for CMS.

Anybody who follows the VA/DoD EHR saga knows that the story changes weekly, flip-flopping on whether they’ll write new separate systems, write one new system, buy off-the-shelf applications, or just patch together what they have. Sometimes DoD has one story and the VA another, illustrative of just how vast the gulf is that separates their philosophies. Secretary of Defense Leon Panetta spoke of the “one EHR" project in the past tense a week ago, saying definitively that the departments were giving up on that idea in favor of just getting their respective systems to talk to each other. Not so fast, says VA CIO Roger Baker, now clarifying that the integration project is a stopgap toward the original goal that will continue. All I know is that whatever they do will be horrifically expensive and behind schedule, especially on the DoD side that has paid contractors billions to develop AHLTA,  and all the conflicting announcements have made me lose interest yet again. The OSEHRA community is talking if you can understand what they’re saying, meaning you’d better speak VA geek talk and appreciate decades-old VistA history, which I do on occasion. Some of those pontificating speculate that DoD will end up buying Epic, looking back to 2011 when five Wisconsin Congressmen (including eventual Republican VP nominee Paul Ryan) lobbied for the home team.

ONC’s Doug Fridsma participates in a Google + Hangout.

2-12-2013 8-03-54 PM

Federal Health Architecture releases version 4.0 of its open source Connect HIE-enabling platform. It supports higher message throughput, larger files, newly support server environments, and improved logging.

2-12-2013 8-18-44 PM

HIMSS urges HHS to stick to the October 1, 2014 implementation date of ICD-10, saying it will reduce the cost of prior authorization, enable Meaningful use, improve population health, reduce waste, and save money.


Technology

2-12-2013 8-44-05 PM

UC Irvine says medical students given free iPads with digital textbooks are scoring 23 percent higher on exams than students in previous classes, also noting that the students have formed their own technology group and developed 19 healthcare-related iPad apps in a 10-day Med App Jam. The iMedEd program was named a 2012-2013 Apple Distinguished Program this week.


Other

2-12-2013 3-34-32 PM

Cerner, Epic, and Siemens earn the highest ratings in ICD-10 preparedness according to KLAS, while Allscripts and Meditech score lowest. Among firms providing ICD-10 consulting, The Advisory Board earns top marks for high-quality roadmaps and best-practice sharing among firms providing ICD-10 consulting, while Deloitte has the most engagements. The majority of the market is looking to 3M and computer-assisted coding technology to aid in the transition.

2-12-2013 6-46-02 PM

Here’s the latest cartoon from Imprivata. 

A local medical center in Rhode Island pitches a move to the Amazing Charts EMR to earn Meaningful Use money, adding that health services board members with medical backgrounds could help with the conversion. Several audience members objected, saying they don’t want board members seeing their medical information. The board deferred the EMR decision until its next meeting.

New Jersey Economic Development Authority approves creation of a life sciences and healthcare IT accelerator that will offer the usual seed money, boot camp, mentorship, and pitch showcase.

In Canada, Saskatchewan’s privacy commissioner is investigating three cases in which health authority employees inappropriately accessed the electronic medical records of their co-workers, including one where an employee found that her name had been replaced with a vulgarity and “RIP” at the end.

A Houston medical student files suit against his school, claiming it illegally viewed his hospital medical records and expelled him based on a physician’s speculation that he had tried to commit suicide.

Weird News Andy speculates that perhaps not all things go better with Coke. Like cardiac arrhythmia, for example, in a 30-year-old mother of eight in New Zealand whose death was ruled by the coroner as being partially caused by her 2.2 gallon per day Coca-Cola habit. The sugar water liver had damaged her liver, caused all her teeth to rot out, and addicted her to the point that she experienced withdrawal symptoms when her supply ran out. Her family says they thought Coke was OK because the bottle carries no warnings, while the company complains that the coroner himself wasn’t really sure that Coke killed her.


Sponsor Updates

  • Emdat posts its spring trade show and conference schedule.
  • Hayes Management Consulting posts case studies of some of its projects.
  • HealthCare Anytime and ICA partner to leverage ICA’s interoperability technology with HealthCare Anytime’s patient portal.
  • Informatica’s Chief Product Officer Girish Pancha participates in this week’s Pacific Crest Emerging Technology Summit in San Francisco.
  • Truven Health Analytics adds enhanced reporting functionality and flexibility to the latest versions of its pharmacy intervention and infection prevention products.
  • Unity Health System (NY) executives will share details of how they leveraged public and private HIEs to enable a community diabetes collaborative during a March 21 Webinar hosted by dbMotion. 
  • Capario realizes double-digit revenue growth from its provider base in 2012 and increased adoption of its portal application.


Contacts

Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 12, 2013 News 5 Comments

HIStalk’s Guide to HIMSS13 Meet-Ups

February 12, 2013 News No Comments

 

 

Download a printable PDF of the meet-up guide here.


Aspen Advisors

2-15-2013 10-39-50 AM

To schedule a meeting:

Contact: Daniel Herman, Founder and Managing Principal
dherman@aspenadvisors.net
412.370.4900

We know that technology is a means to an end and have a razor-sharp focus on helping you make progress toward the IHI’s Triple Aim of better health, better healthcare, and lower per capita costs. From strategy to execution to optimization, we can help you:

  • Develop your technology roadmap to support the shift from volume-based to value-based care
  • Evaluate EMR vendors and plan for implementation
  • Streamline governance and decision making
  • Plan for mergers, acquisitions and other outreach strategies
  • Implement clinical systems, drive adoption and achieve Meaningful Use
  • Complete ICD-10 implementation and audit compliance
  • Make real progress on teleHealth, eHealth, and mHealth initiatives
  • Implement infrastructure changes to your technology roadmap
  • Leverage information and big data to create a data-driven culture
  • Realize value from EHR and other systems investments
  • Lead change and support performance improvement initiatives
  • Optimize IT service delivery
  • Plan for long-range IT workforce needs

Visit www.aspenadvisors.net to learn more.


BESLER Consulting

2-15-2013 10-45-28 AM

To schedule a meeting:

Contact: Jim Hoffman, Chief Operating Officer
jhoffman@besler.com
732.233.5008

For over 25 years, BESLER has helped hospitals recover otherwise lost revenue, increase reimbursement, ensure compliance, improve efficiency, and reduce costs. BESLER’s deep domain experience in revenue cycle, reimbursement, compliance, and unmatched software solutions has resulted in more than one billion dollars in additional revenue for our clients. If you’d like to discuss our products or partnership opportunities at HIMMS, please contact Jim Hoffman at 732-233-5008 or jhoffman@besler.com.


CAP Professional Services
2-21-2013 8-25-42 AM_thumb

To schedule a meeting:

Contact: Bruce R. Cattie, Senior Managing Director
CAPSTS@cap.org
847.832.7700

CAP Professional Services provides best practice health IT strategies, clinical informatics, and terminology services for clients striving to achieve semantic interoperability and high-quality, robust electronic medical records (EMR).


CIC Advisory

2-15-2013 11-01-14 AM

To schedule a meeting:

Contacts: Cynthia Davis, Marcy Stoots, or Robert Johns
cynthiadavis@cicadvisory.com
727.772.3340

CIC Advisory helps hospitals use technology to provide more effective, efficient and safer patient care. Founders Cynthia Davis and Marcy Stoots are former critical care nurses with decades of experience leading fast-track clinical EHR projects. Our methodologies result in high rates of physician and clinician satisfaction and adoption, coordinated patient care processes and improved clinical outcomes.

Call us at 1.727.772.3340 or e-mail for your invitation to the CIC Advisory hospitality suite at HIMSS13.


Clinithink

2-15-2013 11-08-21 AM

To schedule a meeting:

Contact: Nathan Skorick, Business Development
nathan.skorick@clinithink.com
978.296.5282
Robert Miller, VP Sales and Marketing
robert.miller@clinithink.com
978.296.5282

Find out how to turn data into information.

Clinithink was founded in 2009 by two clinicians with 20 years of combined healthcare IT and EHR experience who understood what was possible if you could unlock the unstructured clinical data within an patient records and return it as structured, usable clinical information. The result of their pioneering work is CLiX, Clinithink’s Clinical Natural Language Processing (CNLP) solution.

CLiX intelligently unlocks unstructured data, while preserving its original meaning, to help healthcare organizations access the information they need to improve financial management, improve quality measures and enhance clinical and operational processes.


Cornerstone Advisors Group LLC   

2-15-2013 11-24-11 AM

To schedule a meeting:

Contact: Mary Berchtold, Vice President
mberchtold@cornerstone-advisors.com
781.254.4013

Cornerstone will have experienced senior level representatives from the Epic, Meditech, and advisory/strategies consulting service lines at HIMSS. They will be available to meet and discuss services during the conference. Meeting times may be scheduled by contacting Mary Berchtold.

 


Craneware

2-15-2013 11-26-09 AM

To schedule a meeting:

Ann Marie Brown, Executive Vice President of Marketing
a.brown@craneware.com
913.548.2810

Craneware will not be exhibiting at HIMSS but will have several senior executives available to discuss the company, our products, and the role we play in helping hospitals achieve revenue integrity though data normalization.

Craneware is the leader in automated revenue integrity solutions that improve financial performance for healthcare organizations. Craneware’s market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge, code and retain earned revenue for patient care services and supplies. This optimizes reimbursement, increases operational efficiency and minimizes compliance risk. By partnering with Craneware, clients achieve the visibility required to identify, address, and prevent revenue leakage.

Founded in 1999, Craneware’s mission is to stop the loss of legitimate revenue owed to healthcare organizations by establishing a culture of revenue integrity within these organizations. Our vision is to be the partner that can be relied on to improve and sustain our customers’ strong financial performance.

Over our history we have come a long way towards achieving this. Today, Craneware has nine core products spanning four product families: revenue cycle, access management and strategic pricing, supply management and audit and revenue recovery. One in four registered US hospitals has chosen Craneware products to help them optimize reimbursement, improve operational efficiency, and minimize compliance risk. To support this growing client base and the company’s future growth prospects, Craneware now employs more than 200 professionals across the US and UK.


CSI Healthcare IT

2-15-2013 11-31-40 AM

To schedule a meeting:

Kate Mays, Vice President of Sales
kmays@thecsicompanies.com
904.716.1209

CSI Healthcare IT will be hosting a cocktail reception and dinner at Broussards on Tuesday night March 5 starting at 6:00 pm. Please contact Kate Mays to join.

CSI Healthcare IT is committed to providing the highest standard of consultants and consulting services in the industry. Our track record speaks for itself. We have a long record of supporting the project management, training, build, report writing, go-live support, and interface functions of health systems nationwide. Today, CSI Healthcare IT has more than 500 permanent and contract staff of experienced, knowledge-based professionals. CSI has been recognized by Inc. magazine and Staffing Industry Analysts as one of the fastest growing privately held companies in the nation. Being privately held enables creativity and flexibility to meet the specific consulting needs of our clients. CSI has the ability to enact quick adjustments to accommodate the ebb and flow of our clients’ staffing and project needs.

Join us for live music and networking Tuesday night at Broussards.


Dearborn Advisors, LLC

2-15-2013 1-32-08 PM

To schedule a meeting:

Contact: Mary Kiley, Revenue Development Coordinator
MKiley@DearbornAdvisors.com
773.255.0749.

Dearborn Advisors would like to chat with you about what’s going on in your organization regarding physician adoption of technology. Although we have no booth, we’ll spring for Starbucks coffee and have hundreds of chocolate bars to give away. E-mail Mary Kiley or call 773.255.0749.

 


DIrect Consulting Associates

2-15-2013 1-36-26 PM

To schedule a meeting:

Contact: Frank Myeroff, Managing Partner
fmyeroff@dc-associates.com
440.996.0051

Direct Consulting Associates (DCA) provides a broad range of IT consulting and staffing solutions including staff augmentation, temp-to-perm, and permanent placement for healthcare IT initiatives. Whether you’re an IT professional searching for that perfect opportunity or a client company looking for the very best IT talent, we would like to meet you at HIMSS13.


Direct Recruiters, Inc.

2-15-2013 1-37-48 PM

To schedule a meeting:

Contact: Mike Silverstein, Director of Healthcare IT
mike@directrecruiters.com
440.996.0594
440.667.8334

Direct Recruiters specializes in recruiting, staffing, search, placement, and consulting solutions for the healthcare information technology (IT) industry.


EMRConsultant.com

2-15-2013 2-23-45 PM

 

To schedule a meeting:

Contact: Donna Flynn, Director of Healthcare Technology Solutions
DonnaF@EHRScope.com
888.519.3100 ext. 114

Some things in life truly are fre. In this case, it’s receiving the best qualified EHR, PM, billing, and/or voice recognition recommendations for your practice, absolutely free. How? Use the comparison chart, select individual consultant on EHRScope.com, or contact us today with any questions.


Etransmedia Technology, Inc

2-16-2013 10-34-25 AM

To schedule a meeting:

Contact: Connie Smith, Sales and Marketing
Connie.Smith@etransmedia.com
518.283.5418 ext. 2262

Etransmedia provides comprehensive RCM platform service solutions, including an integration EHR/PM solution, patient identity tools, discrete clinical data repository, provider portal, community patient portal, analytics tools supporting financial, clinical, and quality of care reporting. Delivering RCM and revenue analytics services to health systems nationwide, serving 12,000+ providers and 40,000+ users.


Forward Health Group

2-16-2013 10-41-45 AM

To schedule a meeting:

Contact: Michael Barbouche, Founder/CEO
FHGtalk@forwardhealthgroup.com
608.729.7530

Let the good times and Fresh Data roll in the Big Easy. Forward Health Group, the Health Care Measurement Company, is intentionally booth-less at HIMSS13 so we can get down, roll up our sleeves, and make rich, brainstorming music with health systems, payors, and all you newly-minted ACOs. If your focus is population health, you’re going to need tools and help with all that messy data. Call us at 608.729.7530 or e-mail us at. We’re on the HIMSS13 show floor – we’ll be right back to you. Let’s have a cafe au lait, spiced with Fresh Data.

With FHG, your data is as fine as the duck and andouille gumbo at Galatoire’s. No, really.


Hayes Management Consulting

2-15-2013 2-56-03 PM

To schedule a meeting:

Pete Butler, President and CEO
pbutler@hayesmanagement.com
781.414.6099

Hayes Management Consulting is a leading, national healthcare consulting firm focused on healthcare operations. This includes strategic planning, interim leadership, revenue cycle optimization, clinical optimization, project management, IT consulting, and preparation for federal initiatives such as ICD-10, Meaningful Use, and HIPAA compliance. We also provide software such as MDaudit and other proprietary tools to ensure our clients are operationally efficient.


HCI Group

2-15-2013 3-02-57 PM

To schedule a meeting:

Contact: Cherity PIerce, Marketing Coordinator
cherity.pierce@thehcigroup.com
904-224-9388

HCI is a leading provider of IT personnel and solutions to healthcare enterprises across the United States, United Kingdom, and Middle East. Our specialties include:

  • EHR planning, implementation, and training
  • Sustaining support models
  • Optimization and clinical adoption
  • Go-live support
  • Health system/hospital community IT offerings

What makes HCI the best choice for your HIT project? Everything from our collaborative solutions to our rates that translate into real cost savings for your institution. Here’s how we deliver our comprehensive services and expertise:

  • Strategic thinking across the entire spectrum of project engagement
  • Clinical leadership and an experienced engagement team to meet your needs in an efficient and timely manner
  • Knowledge of industry best practices
  • A fully dedicated recruitment team, exclusively focused on healthcare IT to secure for you the very best resources to make your project a success

Intellect Resources

2-15-2013 5-46-43 PM

To schedule a meeting:

Contact: Tiffany Crenshaw, President and CEO
tcrenshaw@intellectresources.com
336.420.1178

Intellect Resources would love to meet with you.

Intellect Resources is proud to offer comprehensive consulting, recruiting, and hiring solutions within the healthcare IT market.Our talent offerings include recruiting, project management, implementation, upgrading and optimization of EMR systems, training and go-live support, and the revolutionary Big Break hiring process.Big Break is patented “American Idol”- style audition process where candidates compete to become a healthcare IT trainer. Big Break offers hospitals systems a unique and innovative talent pool at a fraction of the cost of traditional hiring solutions.

In 2012, Intellect Resources was named to The Triad Business Journal’s Fast 50, which adds to a growing list of industry awards Intellect Resources has received including Modern Healthcare‘s Best Places to Work in Healthcare, HITconsultant.net naming Intellect Resources’ president and CEO Tiffany Crenshaw as one of the Top 12 Women to Know in Healthcare IT and the London Times recognizing Intellect Resources’ Big Break as the solution to the healthcare IT talent shortage. A unique approach to standard service offerings sets Intellect Resources apart and allows us to constantly find new and experienced talent.Through relationship-driven, hands-on services, Intellect Resources connects employers and healthcare IT professionals.

For more information visit www.intellectresources.com or www.irbigbreak.com.


Levi, Ray & Shoup, Inc. (LRS)

2-15-2013 6-18-49 PM

To schedule a meeting:

Contact: Ron Peel, Technical Advisor
913.948.3646
ron.peel@lrs.com
Laurie Eldridge, HP Global Alliance Representative
610.850.1237
laurie.eldridge@lrs.com

Levi, Ray & Shoup, Inc. (LRS) is a leader in software for managing care-related documents and other business critical information. Some of the largest healthcare providers in the US use LRS output management solutions. LRS provides documented and supported interfaces to integrate our proven output management software with best-of-breed EMR applications. Contact LRS to learn how we can improve your downtime reporting capabilities and streamline document-related processes to provide better patient care.


MedAptus   

2-15-2013 6-24-34 PM

To schedule a meeting:

Contact: Jennifer Crowley, Marketing Director
jcrowley@medaptus.com
617.896.4030

MedAptus is the gold standard in the healthcare revenue cycle for achieving effective charge management, compliance, and workflow efficiency. With offerings that include powerful and easy-to-use charge capture and management technologies, it is no wonder that many of the nation’s most prestigious healthcare organizations rely on MedAptus for financial optimization. Our full-scale Professional, Facility and Infusion applications increase revenue, enhance EMR investments, re-engineer manual processes, and yield substantially improved productivity.

For more information, visit www.medaptus.com or call 617.896.4000.


MedAssets

2-15-2013 6-25-27 PM

To schedule a meeting:

Contact:
solutions@medassets.com
888.883.6332

MedAssets (NASDAQ: MDAS) partners with healthcare providers to improve their financial strength by implementing revenue cycle, spend, and clinical resource management solutions that help capture revenue, control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. MedAssets serves more than 4,200 hospitals and 100,000 non-acute healthcare providers. The company currently manages $48 billion in supply spend and touches over $340 billion in gross patient revenue annually through its revenue cycle solutions. For more information, go to www.medassets.com.


nVoq Incorporated

2-15-2013 6-36-39 PM

To schedule a meeting:

Contact: Debbi Gillotti, Vice President and General Manager
deborah.gillotti@nvoq.com
720.562.4507 or 206.465.1765

SayIt from nVoq is a secure cloud-based voice recognition service that’s easy to use, easy to deploy, and has been endorsed by the American Hospital Association. SayIt works directly with your EMR to convert speech to text within seconds – no integration required. Access your SayIt voice profile whenever and wherever you need to work – no software to install on each device.

nVoq is a Boulder, CO based provider of cloud-based voice recognition solutions for the healthcare and customer care industries. In business since 2000, nVoq supports a wide variety of enterprise and health system organizations through a growing channel partner network. We’re building this network daily in support of real-time (front end) dictation and embedded (back end) voice processing for mobile forms or other applications. A well-documented SDK is available for both Windows and iOS platforms.

While attending HIMSS, we welcome the opportunity to meet with organizations who buy, buildc or implement applications platforms for healthcare users and are interested in cloud-based, voice-enabled workflow at an affordable price point. Our primary focus is North America, but we welcome inquiries from other venues.


PatientPay

2-15-2013 7-08-00 PM

To schedule a meeting:

Contact: David Bond, EVP, Sales & Marketing
db@patientpay.com
919.830.2798

PatientPay is a patented innovative solution that makes healthcare billing, payment and reconciliation faster, easier, and less costly. PatientPay is a simple way for practice management software vendors to allow their physicians to bill patients while reducing costs, increasing productivity and patient satisfaction. PatientPay eliminates the costly and complicated paper-based billing method used by the overwhelming majority of healthcare providers. It drives down the expense and drives up the productivity associated with this activity by at least a factor of two. Since PatientPay reduces the time to payment in half, healthcare professionals realize improved cash flow and reduced accounts receivables.

 


RazorInsights

2-15-2013 7-51-20 PM

To schedule a meeting:

Contact: Reed Liggin, President & CEO
rliggin@razorinsights.com
404.578.1362

Based in Kennesaw, Georgia, RazorInsights is a dynamic healthcare information technology company. In keeping with the principle of Occam’s Razor, they have created a simplified HIS solution for rural, critical access, and community hospitals. Introducing ONE (ONC-ATCB 2011/2012) — a single-database, cloud solution offering a simple user experience with cutting-edge clinical tools and industry-standardized data. Hospitals can expect to improve their performance and bottom line with ONE from RazorInsights. To register for a live product demo or for more information, visit www.razorinsights.com or call 770.308.4111.


Santa Rosa Consulting

2-16-2013 6-57-40 AM

To schedule a meeting:

Contact: Doug Hires, Executive Vice President, Strategic Advisory and Sales & Marketing
doughires@santarosaconsulting.com
214.546.0895

Santa Rosa Consulting is a national provider of management consulting and information technology services to the healthcare industry. Through our unique blend of strategic advisory services and technical consulting expertise across the full range of healthcare IT vendor products and systems, we deliver solutions specifically designed to address your business needs.


Seamless Medical Systems   

2-16-2013 6-59-52 AM

To schedule a meeting:

Contact: Frank Grant, Vice President, Sales
frank@seamlessmedical.com
760.533.1520

Seamless Medical is solely focused on improving the patient’s experience in medical practices at the point of care. Our mission is to leverage technology in patients’ hands to simplify the front end of the practice workflow, engage the patient in the registration process, and provide the patient with educational content relevant to his/her scheduled appointment and medical conditions. Our team’s decades of combined experience in the medical, healthcare administration, and business arenas has led to the formation of the company and dedication to our solution.


SpeechRecognition.com

2-16-2013 7-15-22 AM

To schedule a meeting:

Contact: William Holliman, Dragon Medical Adviser
William.Holliman@1450.com
888.848.1450 ext. 210

Is your EHR doing all of the dictating? Take back control, and the ability to dictate your notes, with the most accurate speech recognition software yet, Dragon Medical Practice Edition. Visit SpeechRecognition.com to schedule a free demo today!


The McHenry Group

2-16-2013 7-29-37 AM

To schedule a meeting:

Contact: Lisa Gatto, Director of Client Development
lisag@mvp4u.biz
815.923.2500

Celebrating nearly 22 years in business, The McHenry Group (TMG) has become the most successful and most experienced international executive search firm solely dedicated to serving the healthcare software vendor market. How successful? Since 1991, TMG has successfully placed over 2,000 candidates within the healthcare technology vendor industry. How experienced? Our team of 10 search consultants has an average tenure with our firm that exceeds 11 years.

One of our clients put it best: “Even though I was expecting great things from The McHenry Group, I was surprised by the extra effort TMG expended to understand our company, its corporate goals and our goals for our open position. I will definitely seek your help whenever our needs mesh with your services.”

TMG’s recruiting efforts focus on healthcare software vendors in the provider and payor spaces. We identify superb talent for the C-level, VP sales, regional sales, territory sales, channel marketing, client account executives, client services and implementation, sales support, consulting, marketing, product management, product development, clinical informatics, physician executives, clinical liaisons, nursing (RN) informatics, and more. TMG is equipped to quickly tap into the hidden candidate market and recruit top talent that are not active on the market. Additionally, we can delve into our extensive proprietary database of candidates, coded by specific title, areas of expertise, etc.


TrustHCS

2-16-2013 7-30-36 AM

To schedule a meeting:

Contact: Jeff Johnston, Executive Director, Business Development, President
jeff.johnston@trusthcs.com
760.277.1190

TrustHCS provides consulting and services to address clinical documentation improvement (CDI) programs, ICD-10 preparation, revenue cycle improvement, coding services, auditing, and cancer registry. Visit www.trusthcs.com for more information.


Velocity Data Centers

2-16-2013 7-50-08 AM

To schedule a meeting:

Contact: Steve Jacobs, President
steve.jacobs@velocitydatacenters.com
734.323.3075

We enable healthcare IT organizations to achieve their strategic goals through our innovative solution to deliver cloud computing infrastructure. This innovative approach delivers incredible benefits at reduced cost. Allowing healthcare organizations to grow revenue, reduce operating costs, and leverage current and future technology trends.


Wellcentive, Inc.

2-16-2013 8-14-53 AM

To schedule a meeting:

Contact: Rich Walsh, Vice President of Corporate Strategy
rhwalsh@wellcentive.com
678.367.8187

Senior management will be located at the Hilton Riverside in an executive suite conducting presentations and open discussions. We look forward to seeing you there.

Wellcentive delivers population health management solutions that enable quality improvement throughout the continuum of care. Wellcentive’s Advance platform transforms disparate data into actionable insights that facilitate coordinated preventive care and chronic disease management, physician alignment, clinical integration, and success with value-based reimbursement and incentive programs. Wellcentive empowers healthcare organizations to improve both clinical and financial outcomes.


Winthrop Resources

2-16-2013 8-17-35 AM

To schedule a meeting:

Contact: Dan Mandy, Director of Business of Development
dmandy@winthropresources.com
952.656.7687

Winthrop specializes in healthcare technology finance.The realities of today’s healthcare market demand a finance solution that can change with you as your strategic direction dictates.Please reach out to Winthrop to learn more on how we can partner with you to deliver a future of efficient care/systems and improved patient outcomes.

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February 12, 2013 News No Comments

HIStalk’s Guide to HIMSS13 Exhibitor Giveaways

February 12, 2013 News No Comments

Download a printable PDF version of the giveaway list here.


AirStrip

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Booth 1721

Enter our drawing to win a free iPad.


Billian’s HealthDATA / Porter Research

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Booth 2317

Schedule your show floor demo or consultation and get a Starbucks gift card at the booth.


Bottomline Technologies

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Booth 2619, Hall D

Stop by for your free Data DNA test and enter to win one of our daily prizes.


Divurgent

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Booth 5948

Help Divurgent raise $5,000 to donate to a local New Orleans children’s Hospital. All we need is your signature.


Emdeon

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Booth 5027

Come by to learn how you can win one of eight iPad Minis that will be given out during the show.


e-MDs

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Booth 6413

Stop by the e-MDs booth Daily for a chance to win an iPad Mini.


FDB (First Databank)

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Booth 4241

Come have a cup of gourmet coffee with us and meet with FDB specialists.


GetWellNetwork, Inc.

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Booth 2363

Giveaway iPads.


Greenway Medical Technologies

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Booth 3941

Please visit one of our kiosks located in the Interoperability Showcase, Meaningful Use Pavilion – booth 149/Kiosk C13 or GA HIMSS booth 5500 to receive a key and code that will be taken to our main booth for an opportunity to unlock our safe. Prize value up to $2,000.


Halfpenny Technologies

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Booth 5223

Stop by to play our “True Interoperability” game, meet our team, and win prizes.


Health Language

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Booth 4559

Stop by and see us and register to win one of our daily giveaways.


Iatric Systems, Inc.

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Booth 6613

Booth #6613 is going to be entertaining as well as educational, with Chef Anton – the two-time National Pool Trick-Shot Champion – lining up one amazing shot after another and giving out great prizes like Visa gift cards and Apple iPod Shuffles after each show.

Make sure you visit us in the HIMSS 2013 Meaningful Use Experience booth #149 / Kiosk #6 and #21. Each day, the first 150 people to visit our kiosks can receive a coupon for $2 off at Starbucks.

Finally, we have teamed up with more than 25 New Orleans retailers to enhance your HIMSS experience by offering special offers and discounts in the area. Stop by booth #6613 to receive your slap band and discount card.  The participating retailers can be found here. The Crazy Lobster Restaurant (located steps from The Hilton Hotel) will hand out slap bands and promo cards during their business hours on Saturday and Sunday. This will be exclusively for CIO Forum attendees and early arrivals.


ICA

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Booth 3869

Visit out booth to participate in our food bank raffle.


Imprivata

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Booth 3717

Take #MeaningfulSteps to Imprivata’s booth to pick up your free pedometer and enter to win a Jawbone UP every hour. At any time during HIMSS, tweet how many #MeaningfulSteps you’ve taken towards a healthcare IT initiative and you will automatically be entered to win a Jawbone UP. For example, “I’ve taken 3,433 #MeaningfulSteps towards CPOE #HIMSS13”. In addition, Imprivata will be giving away one Kindle every 30 minutes after its booth theatre presentations.


Infor

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Booth 2525

Visit us and enjoy free custom-made espresso drinks and popcorn, and enter to win one of four iPad Minis. If you’d like to learn more about your organization’s path forward for Financials, Supply Chain, HCM, Analytics, and Integration & HIEs, schedule one-on-one time with an Infor representative. When you preschedule and attend a HIMSS demo, you’ll receive a $25 Amazon.com gift card as our thanks.


IMO – Intelligent Medical Objects Inc.

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Booth 6223

Visit us for our presentations, then enter our daily drawings for one of several Bose QuietComfort 3 Acoustic Noise Cancelling headphones.


iSirona

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Booth 6549 and the Interoperability Showcase

Visitors to the iSirona booth can register to win one of several Nike+ FuelBands.


Lifepoint Informatics

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Booth 7623

Hourly drawings will be made during exhibit hours with a chance to win an Odyssey Golf Putter.


Medicomp Systems

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Booth 3068

Back by popular demand, Medicomp Systems will once again host Quipstar, World’s Favorite HIT Quiz Show. Contestants and those seated in the studio audience will have a chance to win one of 50 iPads and other prizes.


M*Modal

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Booth 6647

Surprise your favorite children‘s charity. Visit M*Modal at HIMSS13 and enter for a chance to win $800 in toys for the children‘s charity of your choice.


NTT DATA Healthcare Technologies

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Booth 1041

Stop by the booth for a chance to win an iPad Mini.


Optum

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Booth 7041

Make your steps count at HIMSS13. For every mile you walk, Optum will donate $1 to charities that improve health and wellbeing in the city of New Orleans. Stop by the Optum exhibit for a free pedometer and more information.


Orchestrate Healthcare

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Booth 529

Come see us to check out our new pad and register to win a pair of really cool Beats by Dr. Dre.


Orion Health

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Booth 3161

Orion Health activities while at the show include morning coffee and sweet afternoon treat at the booth plus a raffle to win an iPad Mini 4G.


Park Place International

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Booth 2674

Learn more about Park Place International and enter our raffle for a chance to win an Amazon.com gift card.


PatientKeeper Inc.

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Booth 2210

Enter our daily drawing for an Apple iPad Mini.


Qlik Technologies

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Booth 8121

Register here for a personalized VIP booth your and be entered for a chance to win an iPad Mini.


Quantros

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Booth 7940

Visit our booth to learn more about IRIS and enter to win an iPad.


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Booth 3927

A special invitation to all HIStalk readers. Visit the Quest Diagnostics Healthcare IT Theatre.  Quest Diagnostics booth representatives will be holding drawings for iPads and other exciting giveaways following each 20-minute presentation.


Salar, Inc.

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Booth 6754

In lieu of yet another iPad giveaway or a similar free gizmo, we will offer a charitable donation in the name of one visitor to the booth.


Shareable Ink

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Booth 3568

For everyone who mentions “Liberate,” we’ll be making a donation to one of our favorite NOLA charities.


Siemens Healthcare

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Booths 2640 and 2641

Stop by the Siemens booth and we will make a contribution to Hope for the Warriors, whose mission is to enhance the quality of life for post-9/11 service members, their families, and families of the fallen who have sustained physical and psychological wounds in the line of duty.


SuccessEHS

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Booth 4411

Visit us  and while you’re there, spin our wheel to win fun prizes, including cash.


Sunquest Information Systems, Inc.

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Booth 911 and MU Booth 149, Kiosk 85

Our giveaway this year will be a miniature plush toy – Sunquest Lab.


TeleTracking Technologies, Inc.

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Booth 6619

Enter for a chance to win a TAG Heuer watch valued at $2,500.


TeraRecon

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Booth 341

Stop by TeraRecon’s booth to enter a drawing to win a new iPad Mini.


Virtelligence Consulting

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Booth 3320

Please stop by our booth to win the latest iPad.


VitalWare, LLC.

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Booth 6654

Visit booth #6654 and enter to win a free iPad including a license to our new application, Doc Sherpa. A complementary ICD-10 financial risk assessment will also be available for those who sign up.


Vocera Communications, Inc.

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Booth 6329, Intelligent Hospital Pavilion Booth 8711

Join Vocera in our booth for a Beignet Break on Wednesday morning.

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February 12, 2013 News No Comments

Advisory Panel: Job Advice

February 11, 2013 Advisory Panel 1 Comment

The HIStalk Advisory Panel is a group of hospital CIOs, hospital CMIOs, practicing physicians, and a few vendor executives who have volunteered to provide their thoughts on topical industry issues. I’ll seek their input every month or so on an important news developments and also ask the non-vendor members about their recent experience with vendors. E-mail me to suggest an issue for their consideration.

If you work for a hospital or practice, you are welcome to join the panel. I am grateful to the HIStalk Advisory Panel members for their help in making HIStalk better.

This question this time: As you look back on the education, experience, and effort that led you to your current position, what advice would you offer to others who aspire to a similar role?


My role is CIO and CMIO, and I used to think my path was pretty unique. But I had lunch last week with another doc trained in the same specialty who is now doing the same thing, so we’re starting a club. If we get another member, we’ll make it a professional society. As for advice, I think my path has much more to do with leadership ability than it does with specific IT training. Obviously, one has to have relevant knowledge and skills, but running an IT department isn’t that different from running an ICU.


Director of IT. Three pieces of advice. Best advice — education and experience outside of IT and/or outside of healthcare are invaluable. I have degrees in political science and foreign studies and graduate coursework in international relations. I went to work during summer break for a mortgage banking software company. Learned technology from the ground up, worked in basically every department, and eventually moved to a larger firms in manufacturing (pet care products), focusing on continuous improvement and project management. 

I found my current position volunteering for the hospital and was pulled in by the CEO. I remember facing a huge roadblock in the first group interview when they were concerned that I didn’t have a background specifically in healthcare IT. I had grown up in a family of nurses, so I spoke healthcare pretty well. But my response was, "I didn’t know how to make dog food until I went to work for Purina, either." The point I made, and which eventually got me the job, was that interpersonal skills and a solid understanding of information technology are completely transferable. Bringing to the table the knowledge of how other industries manage IT and its challenges can be a huge strength. Political science is essentially understanding how people work together (or not) in a group. I use every bit of that every day in my current role. 

Second piece of advice — stay connected, keep learning. There’s not a day that goes by that I am not exploring something new, even if it doesn’t seem to directly connect to healthcare IT (yet). Eventually, everything does. I’ve developed expertise in HVAC, low voltage systems, change management, public speaking, and many more areas that I’m sure all of my counterparts are also familiar with. 

Third piece of advice – love what you do. Find that place you can put your heart and soul into and do it. You and your employer will be well rewarded.


In a CTO role with a vendor organization, I’ve found it beneficial to have worked outside of healthcare previously and experience how technology and data systems are deployed and used in other industries. But in the transition to healthcare, do not underestimate the subtlety of relationships in HIS data. Ensure that healthcare data systems can remain healthy and recover when poor or unexpected data is encountered.


I am sure that coming from hospital clinical operations was the best and most significant experience that has lead me to the role of the highest ranking IS professional in the hospital. The CIO, or IS director if there is no CIO title, must first know the business. Not being a clinician, but having an in depth knowledge of clinical process and challenges was key, then learning the applications and helping adapt them to the workload has been critical to my success. Learning the business side is the second most important.

Spending time with Managed Care, Finance, and Coding was the next most important step. IT knowledge is important, but as my CEO has always said, the further up the chain you get, the less important the technical is and the more important the relationships get.


I chose healthcare as an industry after working in financial services and realizing that the organization’s mission matters to me. I serve as a CIO for an integrated delivery organization with 1,200 ambulatory physicians in 60+ clinics and four hospitals. Best education choice I made was to go for an MBA after getting my foot in the IT world. I applied business skills and knowledge to practical IT issues and communicated better with finance people. I’ve been laid off and otherwise dismissed twice and both times the moves to new positions, while scary and a bit challenging, turned out way better than staying in a situation lacking a solid fit. I’ve quit a couple of positions that didn’t fit to move to other, more challenging situations. I value the breadth of industry experience these changes have provided me. 


I’m a CIO and spend a disproportionate time on contracts and talking to lawyers. This time commitment has increased over the years. I’d strongly recommend a business law class or two. I came up on the application side of the IT department, as opposed to the technology side. I think the ability to explain and understand applications to C-suite, physicians, housekeepers, etc. will serve you better than the ability to explain or understand the underlying technology of a Cache’ data structure vs. a SQL Server database.


I’m  a managing director with an advisory company (an HIStalk sponsor, of course!)

Like it or not, credentials and degrees help, but they only open doors, not land the position. A varied but productive track record helps immensely. I think I am much more attractive having done a fair amount in multiple entirely different situations than if I had plugged away in the exact same position for the entire time. Plus, it lets me tell stories and derive lessons from several different backgrounds. Cross-pollination, connecting dots, etc. can often be the extra value that you can give to a prospective employer.

You create your own opportunities. It’s impossible to know what efforts will pay off. Will a meeting/conference be a waste of time or will you happen to meet that one critical contact? Get out there and find out. Sorta like investing: sometimes you lose, but you may very will win big. If you do the job you’re told to do and do it well, you’ll continue to do that job. Identify a need (ideally your boss’s pain points) and do that job and you’ll see your stock go up much higher.

Read, read, read. What’s going on in the industry? If you were introduced to a group at a conference, could you jump right into their conversation about the latest developments, chat about where things are headed, etc.? If not, get up to speed. Even if you feel it’s hard to know where to start, keep at it long enough and you’ll accumulate that background before you know it. 


I’m one of the minority of CMIOs with formal medical informatics training (masters’ degree from a very academic NLM Fellowship program ), but perhaps my best education came from the school of hard knocks working for major consulting firm.  Boy, did I learn a lot that they don’t teach you in the ivory tower — project management, change management, managing up and down, working on a team, presentations, client relationships, how big organizations function, etc. It was a tough couple of years, but it was like a mini-MBA.  There are plenty of ways to achieve a CMIO role, but it helps to either have solid preparation in a real-world informatics environment, or to be the right person at the right place at the right time (i.e., be the anointed physician champion during the CPOE implementation and get a battlefield promotion).


Role: CIO. Today’s healthcare CIO needs a combination of technical, administrative, and business skills. It is more important to have an understanding of healthcare and the rapidly changing role of information systems than an in-depth knowledge of a single vendor’s system. The CIO should be seen as understanding the overall mission of the organization and how IT can contribute to and support that mission. Vendor and contract management, astute use of financial resources, and quality of care are all primary aspects of the job. Being an enabler rather than a naysayer are traits the organization expects.


As a CIO, I would ask someone aspiring to this role the following (with long pauses at the commas): "What, exactly, are you thinking?" In general, I give career advice by first referencing a quote attributed to Dwight D. Eisenhower: "Plans are nothing; planning is everything." The process of figuring out what you want to do, what you want to become, and what you are willing to give up is vital in pursuing a career that you’ll find rewarding. But, you need to continuously reevaluate that plan as new opportunities arise and your life changes.

Some of the best career decisions I’ve made came from opportunities I did not have in my plan. I reevaluated and adjusted as I went. It’s good to focus on end goals and priorities, but there are many different paths you can take to reach that goal. On top of that, your priorities change over time that affect the balance you need in your life between career, personal, and family time.


I entered the CMIO role about nine years ago after 25 years of clinical practice. In my opinion, the best way to get here is to keep your ears open and learn everything that is put in front of you. I was very attentive to all of the IT presentations while I was in practice and had a good basis when I assumed this role. The other asset that this position requires is the ability to get along with everyone; you have to get used to physicians taking their frustrations out on you, even though it isn’t personal.

In my role as CMIO and medical director of performance improvement, I have the privilege of being on the front line of both technology and quality for our organization. This is truly the sweet spot of HIT. Blending the power of data with the power of information has the potential to provide great potential for improvement in near real time. I would encourage others to pursue educational and practical experience opportunities in wide reaching areas of both technology and quality. Focus on how to tie all your efforts back to the care of the individual patient.  In addition, study and apply Lean Six Sigma techniques in the myriad of processes you will encounter along your journey. 


My role is CTO. Recommended experience — multiple industries. I was in both banking and government before healthcare. Each industry has different priorities and different levels of IS maturity. Taking the best from each industry or not doing the things you see that don’t work allow you to help make your department or division more productive which in turn helps you progress your career.

Education. For healthcare, especially now, classes like finance or even something softer than that like management or marketing are key. Anyone can learn hard core technical skills, the ones who move forward are the ones who understand the business, how IS fits in it, and can interact with others.

Don’t be afraid of hard work or long hours. Remember IS is 7x24x forever. Be available, be involved, and most of all have fun with it.


As an academic attending physician with an interest in informatics, I would suggest getting the strongest possible clinical training as well as a formal solid foundation in the core areas of informatics, including a good understanding of clinical information systems, decision support, usability and interface design, human-computer interaction, computer databases, project management, and organizational behavior. It’s possible to learn about EHRs on the fly, through practical experience and by apprenticeship, especially with a strong background in clinical practice and in the use of technology. But formal training in each is a huge advantage. 

I benefitted a great deal from attending top programs for my clinical and informatics training due to the quality of the education, but also the people who I met and the lifelong connections that I made. Networking through professional organizations and meetings can be a big plus, as is staying up to date by reading great prose such as HIStalk.  :-)


I am the CIO/security officer of our organization. My path has been unique in that I started out as a nurses’ aide/unit clerk. I’ve spent over 30 years in hospitals and a couple of years on the vendor side. Knowing the business of my customers first hand has given me a perspective and credibility that CIOs coming from the technology side struggle to achieve. Advice to those striving for a similar role — know the business of the organization front to back. There isn’t any work process that is too insignificant for you to understand.  Also, I believe that a MHA or MBA is more valuable than an advanced degree in technology.

Just like mileage on a car, your actual results will vary. With that said, I think there are a few steps aspiring CIO’s would want to consider. First, a mental health evaluation would be in order, as this job is not for everyone and it rife with risk, stress, and the potential to develop bad habits one does not have currently.

More seriously, a graduate level degree is almost a requirement. PMP certification would be a nice add-on, as would Six Sigma or Lean certification at some level. Clinical experience is a plus, and for more and more organizations, those with a significant clinical background that have come over to IT have a leg up on the rest of us. Working as a consultant can help as it teaches you skills you would not get otherwise, from presentation and report writing (communications) to exposure to many more situations than if you stayed with a single employer (experience). Work in more than one of the IT disciplines also is helpful. 

You will have to move into a leadership role at some point or have already done this in your past. There is no substitute for this. Don’t be afraid to move for an opportunity or travel for a while,  but make sure your family, spouse, partner understand what this means as it is a big step. Have a career mentor if you can find one — I wish I had one in the past and serve as one today. Finally, you need to have a little luck. Sure, part of this is creating your own luck or maybe recognizing an opportunity when it presents itself and having the courage to act on it. But sometimes things line up just right and you have to act. 

Finally, humility is very important. Remember that nobody achieves success without help from others. I owe much of my success to those that I have worked with and dare say "led." I would be nothing professionally without investing in the people that really get the work done and the results that go with them. I cannot possibly overstate how important this last point is.


To be a successful CIO, you need to pay your dues. I started as a computer operator in a data center. I continued my education while looking for opportunities to move up. I volunteered for everything, even if it was outside of IT. I learned the business of healthcare, not just the business of healthcare IT. I became a supervisor then a manager then a director over a 10- year period. I can definitely empathize with my staff and leadership since I have held or managed most of their positions. 

The leap from director/VP to CIO is a little tougher. A director’s/VP’s job is 80 percent operational and 20 percent strategy. A CIO’s job is just the opposite. Strategic thinking and operational thinking are two very different disciplines. The healthcare IT field is littered with the remains of excellent directors/VPs who should have stayed as directors/VPs instead of reaching for the CIO brass ring. Assuming you make it to a director/VP level position, think long and hard before applying for the CIO position. Understand your strengths and weaknesses. Ending your career as a successful director/VP is more preferable than ending it as a failed CIO. Lastly, above all, BE NICE!


As a non-traditional CIO in an academic environment, I find my clinical, financial, and operational background in healthcare that occurred before my turn to the technical to be invaluable. I use it every day. I can converse fluently with just about anyone in any part of the organization regarding what they do on a daily basis. Understanding the business of healthcare, the issues that it is facing both now and in the foreseeable future, and how technology can both facilitate and support the changes that are occurring brings incredible value to my organization and to the senior management team that I am a part of.


My best advice — it is always about customer support. The best system in the world will be an implementation nightmare if the support is bad. The worst system in the world can still work if the support is superb. People will understand software shortfalls, hardware interruptions if they know you are behind them and will be there for them. Folks will  accept that you don’t know if you will tell them you will find out and get back to them in a realistic timeframe. But then you have to follow up every time. I guess what it boils down to is accountability and the relationships that you build. Always remember, it is all centered around the patient.


Head of a business unit within a HIT company. I think my diverse experience in HIT has prepared me in a unique way for my current role. I started my career as a phone support person helping clients with issues from technical problems to how-to questions. From there I moved on to training, implementation, sales, operations, and business development. Along the way I was promoted into various management roles and my responsibilities increased accordingly. I say all this because most of us work in very complex organizations with many functions across the span of control.

In my opinion, you will be better prepared to lead if you have had experience, or maybe exposure, across a broad set of functions. This is why many companies move their management through a number of different areas as they rise through the organization. Embrace those opportunities and take roles in departments that take you out of your comfort zone. Also, pursuing my masters degree really helped me in two ways. First it gave me confidence in the knowledge that I already had and filled in the gaps in areas that I didn’t have the necessary skills. Secondly, it made me more marketable for executive roles.


I am the CMIO, but effectively am the chief clinical Information system officer. My advice for new or aspiring CMIOs/CCIOs/CNIOs is to establish your core clinical competence first, so that you never feel like you are a hostage to keeping your informatics job (i.e., you have something to fall back to if it gets so bad that you have to quit.) Study the quality literature — Deming, Juran, others — and apply Deming’s 14 points as much as possible. Make sure that there is a single person responsible, directly or indirectly, for all aspects of clinical informatics at your organization. Make sure that you have clinical leaders and a boss (preferably not the CIO) who understands the importance of what you do.

Get some business background so that you have a good understanding of strategic planning, budgets, and accounting. Contribute to the national dialogue on HIT and try to help bring Washington to its senses. Examples include contributing comments on Meaningful Use through your state or national professional societies, supporting the movement for physicians to use SNOMED for coding instead of ICD-10 (which is outdated and bloated), belong to AMDIS (the listserv and Ojai meeting are wonderful things). 

Read HIStalk regularly. My knowledge of HIT issues went up immensely when I became a regular reader. You are a national treasure.


Get to know all the different stakeholders (internal and external) in healthcare for they are your constituents. Learn and understand their professional and personal challenges in the work they do. Caring for others is the culture of healthcare. Be sincere, humble, and transparent to establish and maintain trust. Once you lose trust and/or credibility in healthcare, your chances for success on individual projects / tasks and your career are very limited. Establish a personal goal or mantra of what you would like to accomplish in your healthcare career; not for your personal benefit, but for the benefit of the constituents you serve in healthcare. (i.e. patients, nurses, physicians, etc.)


I am an HL7 interface analyst with clinical experience. I have a long history of working with computers prior to going to nursing school. Coming out of nursing school, I knew I didn’t want to be a clinician. So while working as a nurse, I immediately returned to school and got my master’s in management information systems. I worked as a nurse, hoping that this experience would make me a better computer person. After a year of nursing and some very rude remarks from a thoracic surgeon, I left bedside nursing for a posting of clinical systems analyst that I found on our hospital job board.

As a clinical systems analyst, I observed the integration team in all their glory. Ours were all-powerful divas who drove the rest of the department crazy, so I made a note to self to try to remain kind and real. I went to my boss and asked her to send me to school for our HL7 engine. She said that she would if there were enough money in the budget, and in a happy coincidence (I had been partially responsible for the budget that year), we had plenty of money for education. She sent me to the vendor-led class. Meanwhile, the divas had all left and been replaced by a single consultant.

Later that same year, our hospital system joined a larger consortium and they created an integration team from those who were qualified and I applied. For the past 12 years I have enjoyed being the only clinician on the HL7 team for them and then a subsequent hospital that wanted to pay me what I was worth. I really enjoy working with clinical systems integration because I feel that I bring unique qualities to each project. When people ask me how I got here, I tell them to grab the brass ring and don’t let go. You need to see the future, make a step-by-step plan, and go for it. Hold yourself accountable and make it happen. Ignore everyone who tells you that you can’t. I encountered several of those, and most are still doing what they were doing when I started. Read inspiring books. My favorite was Why Good Girls Don’t Get Ahead, But Gutsy Girls Do. Watch inspiring movies — my favorite was “Working Girl.” You can do this!


Role: IT manager. First years of my career were in nursing, and have an MSN. Also had teaching and supervisory experience. Always loved the software application stuff, though. Started volunteering for testing/other IT projects whenever nursing input was needed.  Became the IT liaison, working with them on any software upgrades/issues. When ambulatory EMRs starting being introduced, found a position with an organization who was looking for someone with nursing expertise and some basic software skills. Now the ambulatory EMR world is red-hot — jobs all over the place. It’s a good time to get into this field.  So volunteer, work with IT, learn the language, the testing, and the processes needed to be successful in IT. Then look for that great job — they are out there now.


Professor: (but also corporate researcher in the past). Try to get an internship or at least try to see how people doing the job you aspire to, actually work on a day-to-day basis.


My role now is jokingly referred to as the garbage pail. If you don’t know what else to do with it, give it to me, and I’ll figure out who should take care of it. Any given day, I could be working on a security risk assessment, a patient data report, Medicare medical necessity, and administrative strategic planning. I don’t do hardware work or OS troubleshooting as much any more, but that is mostly because it has been a long time since I’ve needed to, and both have become more specialized over the years. I’ve done everything from cleaning out printers to educational presentations at international conferences. 

Education-wise, I have a college degree that bears no relationship to what I do (social sciences, with an emphasis in geography & history). Its only purpose is to prove that I could stick it out and get the degree. I am living proof (or was 20+ years ago) that it was possible to be on academic probation and still graduate college.

The effort? Never be afraid to accept a new challenge. I "do HIPAA" because my boss in 2001 was looking for something to get me re-engaged and not lose me to another job. I’m glad I did, because it has given me a lot of opportunities I wouldn’t have had otherwise. 
Don’t be afraid of "tall poppy syndrome." Be willing to go above & beyond, even though you may risk alienating people who don’t want to expend the effort. Give your best. Develop your writing & speaking skills. All the technical skills in the world can’t help you if you can’t communicate the information. A major piece of the failure of the space shuttle Challenger goes back to an inability of the engineers to make everyone else understand what was wrong. An extreme example, but it can be no less vital in healthcare. Lives may be on the line if you can’t make yourself understood.

I love what I do, and I can’t imagine doing anything else. Every day, I get to have an impact on the direction the industry we work in is moving. I can help people who have lives in their hands get the information they need to make those lives better. How many people outside of healthcare get to say that?


Do what you love, love what you do — there are no absolutes. For example, I am a physician in HIT who still very much enjoys seeing patients part-time because I love doing that and because it helps me with my job. But if you don’t love seeing patients, or your job simply is too all-consuming for patient care, then it does not make you a bad CMIO if you can’t do it. With that said, there are some things you don’t know unless you try them, and to be a truly great CMIO, I do think you need to have at least 5-10 years of clinical experience to understand how you really feel about it and to see enough to have both the credibility and experience to speak and represent on the topics of clinical IT.


I am currently an interim Corporate CIO for a multi-hospital system. I spent 10+ years as a CIO prior to this interim contract. As a healthcare CIO, I think it is very important to develop a business acumen and understand the healthcare industry as well as the healthcare IT industry. My career path began in operations and then as an analyst/DBA/web developer.

Once I moved into IT management, my technical skills were diminished. The first CIO position I interviewed for was difficult as I knew that I would be giving up all of my technical skills if I was hired. Not only did I transition to a business leadership position, but I had to learn how to work with clinicians and understand their needs. In my opinion, if a CIO is not a clinician, they should partner with one (or more) to be successful. That is the strategy that has been most successful for me.


My career always progresses best when I help the careers of those around me first. 

Success = Q x P x V, where Q = quality of your work,  P = the productivity levels of your work, and V = the visibility of your work. Someone has to see and appreciate the work that you perform, and they have to attribute that work to you. If any one of these three variables — QPV –  falls to zero, so does your professional success. 

The Power of Pure Motives

The only two metrics that really matter are employee satisfaction and customer satisfaction. Every other metric is a means to those ends. And employee satisfaction must come first.


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February 11, 2013 Advisory Panel 1 Comment

Monday Morning Update 2/11/13

February 9, 2013 News 15 Comments

2-8-2013 9-24-20 PM 2-8-2013 9-25-14 PM

2-8-2013 9-22-56 PM

From Potsie: “Re: McKesson reorg. The customer announcement is attached. They’ve said they won’t force Horizon customers to convert to Paragon, but now with Pesce over both Paragon and Horizon, the writing is on the wall. I’ve also heard they’re encouraging Horizon employees to take jobs at Relay, which would seem to be scaling back by attrition rather than by layoff.” The customer e-mail from McKesson Technology Solutions EVP/Group President Pat Blake says RelayHealth will expand to over 1,000 employees, but more germane to Potsie’s comment, Paragon, Horizon Clinicals, Revenue Cycle, and Managed Services will be combined in a new organization called Enterprise Information Services, with Jim Pesce from the Paragon business (above left) serving as president. Rod O’Reilly (above right) will become SVP of strategy for MTS.  

From Ellingham: “Re: HIStalkapalooza. How can readers have missed the announcements? Presbyopia?” Beats me, but Inga and I get e-mails every day from people who swear they’ve study HIStalk intently each day without seeing the large HIStalkapalooza announcements I’ve run three times now. Maybe they’re not really HIStalk readers and just want an invitation, but I think they’re conditioned by the rags and other sites that trumpet non-newsworthy stories with a come-on headline and 10 paragraphs of padded prose that I would have summarized in one sentence without missing anything important. Skim HIStalk and you’ll miss stuff for sure. It takes me a lot of time to write in a way that wastes a lot less of yours. That’s why I guarantee that if you’ll give me 5-10 minutes of attentive reading each day, you’ll know more than almost everybody in the industry. 

An HIStalkapalooza menu update for readers who asked: Chef Brad confirms that he will have vegetarian and gluten-free items available.

2-9-2013 7-55-47 AM

The HIMSS conference will enjoy a net attendee gain this year compared to last if you believe that my poll is statistically reliable. Doing the math suggests an attendance of 33,450 based on last year’s count, but of course New Orleans can’t match Las Vegas as a draw. New poll to your right, from CHIME’s comments about ONC’s patient safety plan: should the federal government issue a national patient identifier?

2-9-2013 3-56-52 PM

Nuggets from the athenahealth earnings call Friday:

  • Jonathan Bush says the company reduced physician documentation per encounter to less than five minutes.
  • He acknowledges that athenahealth has low physician visibility and the Epocrates acquisition will be a way of promoting the company’s other businesses given its 90 percent awareness.
  • He said “athenaCoordinator had a rough year,” referring to the care coordination platform developed from the July 2011 Proxsys acquisition. He did not specifically reference the announced March 6 layoff of 36 employees from that group, but said the Proxsys system had to be rewritten from scratch, which hurt sales, and getting pre-certifications from payers is hard because each has different rules.
  • The company has integrated six products into athenaNet through its “More Disruption Please” program and plans to add another 25 in 2013, but is collecting no fees from those vendors.
  • They will launch athenaResearch next month to use the company’s database to provide insight back to clients.
  • While the company has developed turnkey rip-and-replace programs, they don’t push them because the data in the EMRs of clients isn’t reusable, or as Jonathan Bush said, “We’re going to get better at delivering it and develop the confidence to make promises that we’re good at delivering it more convincingly where we’re just going to have to get better at explaining to people why their Flock of Seagulls EMR is going to go to the same place that their Flock of Seagulls vinyl albums went.”
  • The company says they may dabble in the inpatient EMR business after reviewing a vendor’s implementation manuals and concluding, “That’s it? That’s what all the fuss is about?” and raised the possibility that athenahealth could replace the EpicCare ambulatory part of an Epic implementation and interface to Epic’s inpatient systems.

2-9-2013 2-09-27 PM

Medical facilities are necessarily extensive at Kumbh Mela, a Hindu pilgrimage held every 12 years in India that is drawing 30 million people as the largest human gathering in history. The military-like clinics were set up in two months and will be gone by the end of March. Medical records are basic and scrawled on paper. A team from Harvard School of Public Health created an iPad-based system for documenting the chief complaints and medications of the thousands of emergency patients seen each day. It also transfers data to a server to help detect public health outbreaks such as diarrhea. As stated by Logan Plaster, managing editor of Emergency Physicians Monthly:

So far the Harvard team has gathered more than 15,000 patient records, an impressive number by any research standards, and arguably the largest public health dataset ever gathered on a transient population. Their findings have been stable and predictable; most complaints are of cough and cold, and most prescriptions are for anti-inflammatory drugs, like ibuprofen. That’s good news to everyone’s ears as millions of new pilgrims enter Allahabad in preparation for February 10, the holiest bathing day on the calendar.

In China, a doctor’s social network warnings about a particular medication used in children causes shares of the drug’s manufacturer to drop 10 percent in a week, losing $160 million in value. It turned out that the doctor was wrong, having incorrectly recalled government literature. He has only 2,000 followers, but his message was reposted by a Chinese celebrity to his 26 million followers. The doctor apologized and clarified several times, but his original message continued to spread. Public relations analysis determined that a company’s response to publicly disseminated incorrect information must be issued within eight hours to be effective and must be distributed online rather than via traditional media.

The State of California fires SAP Public Services from its state employee payroll and medical benefits computer project after the new system was found to be making errors at 100 times the rate of the 1970s-era system it was supposed to replace. The project is years behind schedule and costs have piled up at triple the original estimate, with $371 million spent so far. SAP Public Services has been paid more than $50 million after the state fired BearingPoint three years ago.

An employee of Xerox/Affiliated Computer Services and an accomplice are indicted in Kentucky for using patient information collected in managing CVS’s Medicare Part D prescription plan to file fraudulent tax returns.

2-9-2013 4-17-39 PM

In England, the CEO of Royal Berkshire Hospital reports to the hospital’s board that implementation of its $47 million Cerner Millennium system need an extra $6 million to cover staff time required to navigate through patient scheduling screens that take up to 15 minutes per appointment. He warns that Millennium-related expenses will cause the hospital to move from a financial surplus to a loss for the year. According to the executive, Millennium crashes regularly, including this past Tuesday when it was down all day and the hospital had to revert to paper. The hospital’s 2013 implementation costs are projected at $10 million vs. its budget of $4 million due to unplanned manual data correction and extra staff time. The CEO said in a prepared statement to the Council of Governors, “The level of issues the trust faces having implemented Cerner Millennium is a significant drain on management capacity, despite robust risk mitigation plans. This has a significant impact on the trust’s financial performance and cash position, being the key driver between a surplus and forecasted deficit.”

Tennessee health department officials trying to manage a September meningitis outbreak were forced to develop an electronic workaround to their usual manual hospital data collection process due to the urgency of the situation. The agency had to convince hospitals to give it electronic access to their systems given restrictive federal privacy laws. Vanderbilt University Medical Center was identified as “becoming a substantial hindrance to our investigation” because its permission lagged that of all other area hospitals. The health department is considering proposing legislation to give it easier access in an emergency.

2-9-2013 3-07-00 PM

ORNGE, the air ambulance service of Ontario, is under fire for paying its physician CEO $4.6 million over two years. Taxpayers also paid questionable expenses that included European travel with $2,400 per night hotel rooms, a $1,200 dinner, limousines, minibar champagne, in-room movies, and trips with his girlfriend, who he had promoted to VP of the organization.

The CEO of the public healthcare system in Maricopa County, AZ defends her $125,000 salary increase, saying her $500,000 salary is “always the lowest of any hospital CEO in the entire state, even the little-bitty hospitals.” The board chair voted against the increase, saying the CEO has done a great job, but, “A $125,000 raise in a year when we give our janitors maybe a 1 percent raise or lay off people? It just doesn’t make sense.”

Beth Israel Deaconess Medical Center (MA) pays its former chief of anesthesia $7 million and will name its pain clinic after her to settle her charges of gender discrimination. Carol Warfield, MD says the former surgery chief, along with former hospital CEO Paul Levy, forced her out when she complained about being ignored in meetings. The Boston Globe says the hospital probably wanted to avoid reopening anything related to Levy since the woman’s attorneys had already claimed that the inappropriate relationship Levy had with a hospital employee was evidence that he ignored workplace rules.

A Truthout article says EMR adoption poses new challenges to lesbian, gay, bisexual, and transgender (LGBT) populations who will have to decide whether to share their status without knowing how that information will be handled digitally. One advocate says she doesn’t want to have to bring up her status in every medical encounter, saying, “I’m out to everyone, but I don’t want to have to come out to doctors over and over again.” Ares of EMR concern: (a) questions ask status like “gay” or “bisexual” instead of specifically identifying a patient’s relationships, since “sexual orientation is not useful medical information”; (b) EMRs should be able to identify same-sex partnerships instead of just checking “married”; (c) a label of “transgender” is not sufficient without more details; and (d) equal protection is not guaranteed in all states and an EMR-related outing can create problems. In an interesting twist on the tired HIE argument of “unconscious patient in the ED while on vacation” example, LGBTs say that their shared information could be a disaster in LGBT-hostile areas or facilities. An IOM study was mentioned whose conclusion was that the best course of action is to allow LGBTs to self-identify and opt out of answering related questions.

2-9-2013 2-15-19 PM

A hospital in Australia will discipline five employees, one of them a nurse, for posting in information to Facebook that it says violated patient confidentiality. The nurse posted the nursing home photo above, which she labeled as, “Randomly stripping for the oldies at work.” She also posted a patient’s pelvic x-ray showing an embedded object with the caption, “Take a guess what this is kids!”

2-9-2013 4-48-44 PM

Weird News Andy summarizes this story thusly: “I’ve heard of butt-dialing, but not answering.” A Sri Lankan prisoner who is startled by guards demanding to search his cell shoves a cell phone and two hands-free accessories into his rectum. The guards are surprised to hear a cell phone ring during the search, followed by the prisoner’s complaints of back pain. They take him to the prison hospital, where he tells doctors that his pain was caused by guards beating him. When the doctors reviewed x-rays and announced plans for surgery, he produced the contraband voluntarily.


Contacts

Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 9, 2013 News 15 Comments

News 2/8/13

February 7, 2013 News 8 Comments

Top News

2-7-2013 7-09-40 PM

The VA and Department of Defense give up their contentious, expensive, and multi-year effort to develop a common EMR, deciding instead to keep their existing VistA and AHLTA systems and settle for a common user interface and unstated interoperability. They plan to launch a pilot in the summer of 2013 with a general rollout in 2014. The now-abandoned project, begun in 2011 with the declaration that VistA and AHLTA were outdated and lacking functionality, was supposed to have been completed in 2017. According to Secretary of Defense Leon Panetta:

We recognize that bringing together two large bureaucracies, trying to make those bureaucracies work together to form a seamless support system for all service members and veterans is not an easy challenge … It’s been inefficient for service members to have to hand-deliver records from one system to another when they get out of the military. It doesn’t make a hell of a lot of sense … Our goal had been to complete this effort by 2017 … our worry is, how long is it going to take to get to that goal? And what is going to be the price tag to get to that goal? And how many times is it going to be delayed? …  Rather than building a single integrated system from scratch, we will focus our immediate efforts on integrating VA and DoD health data as quickly as possible, by focusing on interoperability and using existing solutions. This approach is affordable, it’s achievable, and if we refocus our efforts, we believe we can achieve the key goal of a seamless system for health records between VA and DoD on a greatly accelerated schedule. We’re now directing our departments to do just that.

The reaction of Rep. Mike Michaud (D-ME), ranking member of the House veterans committee:

We have just witnessed hundreds of millions of dollars go down the drain. I’m disappointed that our nation’s two largest government agencies – one of which is the world’s foremost developer of high-tech machines and cyber-systems – could not come together on something that would have been so beneficial to those that served.


Reader Comments

From Billy East: “Re: McKesson Provider Technologies. Major re-org, with changes in leadership over Horizon Clinicals and other changes in Analytics and Relay divisions.” Unverified.

From Printgeek: “Re: McKesson. Has rolled its Physician Practice Solutions business into its RCM business along with Medisoft, Lytec, Practice Partner, Practice Choice, and now MED3OOO.” Unverified. The e-mail include the departure of an executive I won’t name at the moment, along with predictions of product sunsetting that are speculation at this point. I’ve seen no announcements, changes in the company’s Web pages, or updates to the LinkedIn profiles of those named.

2-7-2013 6-37-31 PM

From Tar Heal: “Re: UNC Health Care. Rolling out its Epic plan.” Not only did UNC avoid choosing a gimmicky name for its Epic project, they created a project logo that incorporates Epic’s identity along with their own. Go-live is planned for the spring of 2014.

2-7-2013 7-28-00 PM

From Primus: “Re: HIPAA. It’s halfway between sad and embarrassing when folks who lecture on HIPAA spell it incorrectly.” They hedged their bets by sometimes spelling it HIPPA, sometimes HIPAA.


HIStalk Announcements and Requests

2-7-2013 7-53-24 AM

inga_small My BFF Dr. Jayne and I are already working on our HIMSS party calendar. She has tasked me with securing the invites while she works on the logistics of how to attend the most events in a limited amount of time. We are partial to soirees that are open to all HIStalk readers, such as Divurgent’s summHIT Balcony Party on Sunday, March 3. If your organization is sponsoring an event that is open to all of our readers, we are happy to mention it on HIStalk and of course add ourselves to the attendee list.

inga_small A few must-read items from HIStalk Practice from the last week: CAGH launches an EFT enrollment tool that allows providers to enroll with multiple payers through a single online process. The Boston Globe profiles eClinicalWorks and its new patient engagement inititative. The percentage of medical claims filed electronically has nearly doubled between 2002 to 2011. Denial rates for established office visits range from 44 to 65 percent. HIT adoption by FQHCs is associated with significant improvements in care. Brad Boyd of Culbert Healthcare Solutions offers thoughts on practices shifting to a core vendor prior to ICD-10 implementation. Dr. Gregg wonders if Meaningful Use is getting lost in translation. I like to think of myself as a gal who doesn’t require much to keep her smiling: a hot pair of shoes, a nice glass of wine, and a few new HIStalk Practice readers every month. Make me smile. Thanks for reading.

What we like: (a) people who subscribe to our e-mail updates on HIStalk, HIStalk Practice, and HIStalk Connect; (b) connecting with readers via Facebook, LinkedIn, and Twitter; (c) seeing nice stats indicating that readers are interested in the ads of our sponsors and are clicking them for more information, as well as checking out the Resource Center and Consulting RFI Blaster; (d) getting rumors and news online, by e-mail, or on the Rumor Line telephone, with details to your right; and (e) getting support for what we do from readers, contributors, and sponsors. All of us (Inga, Dr. Jayne, Travis, Lt. Dan, Donna, and I) do this part time after work, and that wouldn’t be possible without help of a variety of types, for which we say thanks.

On the Jobs Board: Healthcare Industry Solutions Director, Software Product Development Manager, Senior Applications Engineer, Director of Marketing.

2-7-2013 8-01-34 PM

I keep getting e-mails asking for HIStalkapalooza details that I’ve already spelled out on HIStalk twice, so here’s one final notice for the skimmers: registration is still open. Sign up and then read HIStalk and watch your e-mail for details – please don’t e-mail me with questions or requests because I barely have time to sleep as it is (not to mention I would be spending time replying to people who don’t read HIStalk anyway). So far it looks like maybe 100 or so presidents and CEOs have signed up from my quick scan down the list. My favorite attendee title: “CEO Wife/Mistress” (should we hold one spot or two?)  while one (male) attendee volunteered that, “I am willing to wear high heels just to get in.” The event draws the most interesting crowd of anything at HIMSS because not only are HIStalk readers smarter, funnier, and sexier (scientific proof available on request), we get a stimulating mix of internationally known executives, CIOs, CMIOs, trench warriors, consultants, clinicians, investment bankers, sponsor people, and government officials who know their stuff and also know how to have a good time. I’m also happy to report that next year’s HIStalkapalooza in Orlando is already sponsored, as is the 2015 version in Chicago.

HIStalkapalooza sponsor Medicomp Systems will once again host its Quipstar game show in the HIMSS exhibit hall, offering fun competition, tee shirts, prizes, and cold drinks (beer and Ingatinis are mentioned, and I had the former last year). Register to play here. The grand prize is super cool: two business-class airfares to Bangkok, a 10-day stay in Medicomp’s corporate apartment, and two executive physicals at Bumrungrad International Hospital. Thai food is among my favorites and it’s shockingly cheap there, which just might be reason enough to go. Check out a disguised Inga at 0:25 in the video from last year above.


Acquisitions, Funding, Business, and Stock

2-7-2013 8-25-48 PM

Athenahealth reports Q4 results: revenue up 26 percent, EPS $0.29 vs. $0.26, beating earnings estimates by $0.01.

2-7-2013 9-10-31 PM

Analytics vendor Health Data Vision raises $2.8 million in Series A funding.

Nuance reports Q1 results: revenue up 28 percent, EPS –$0.07 vs. $0.03, falling short on revenue and earnings. Shares are down more than 15 percent in after-hours trading. On the earnings call, Chairman and CEO Paul Ricci said reduced transcription volumes due to increased EMR adoption and the company’s own Dragon Medical software will hurt the company’s healthcare growth until business picks up for its computer-aided coding and clinical documentation offerings.

Mobile health technology provider Diversinet Corp. is awarded two US and Canadian patents related to “bring your own device” security .


Sales

2-7-2013 3-15-29 PM

Vancouver-based Fraser Health contracts for dbMotion’s interoperability platform.

2-7-2013 3-17-50 PM

Mercy Health System (MO) selects MModal Fluency for Coding workflow platform for its network of 26 hospitals and clinics.

Huron Valley Physicians Association (MI) chooses e-MDs as a preferred EMR partner for its 700 members.

The OneBlood, Inc. (FL) blood center licenses Mediware’s HCLL Transfusion software.

The HealtheConnections RHIO (NY) selects Mirth’s HIE technology.


People

2-7-2013 6-42-28 PM

Rose Ann Laureto (UNC Health Care) is named CIO of ProMedica (OH).

2-7-2013 3-13-41 PM

Acusis promotes KB Anand to CEO.

2-7-2013 7-23-33 PM

Hearst Media extends the responsibilities of First Databank President Gregory Dorn, MD, MPH to deputy group head of Hearst Media, where he will oversee business-to-business services in the automotive, electronic, and finance industries along with the company’s healthcare brands MCG (the former Milliman Care Guidelines), First Databank, Zynx Health, and Map of Medicine. I interviewed him in September 2012.

2-7-2013 3-09-52 PM

Health Catalyst appoints John Haughom, MD (PeaceHealth) CMO and SVP.

AHIMA hires Deborah Green (LaVie Care) as EVP/COO and promotes Denise Froemming to EVP/CFO.


Announcements and Implementations

QuadraMed will offer Q-Matic’s self-service technology for managing patient flow through its enterprise Access Management suite.

2-6-2013 12-59-45 PM

EClinicalWorks will invest $25 million over the next year to enhance and expand its patient engagement tools in its healow business unit.

2-7-2013 3-27-44 PM

OSF HealthCare System goes live on sharing its seven-hospital Epic information with other participants in the Central Illinois HIE using ICA’s CareAlign exchange platform.

Cogdell Family Clinic (TX) implements scanning technology from EDCO Health Information Solutions to eliminate its paper-based medical records.

Truven Health Analytics launches HIE Advantage Analytics for the analysis of HIE utilization and population management.

ICSA announces a mobile app testing program to help enterprises determine if their supported apps are properly protecting sensitive data.


Government and Politics

CMS will develop a new records systems to facilitate quality reporting for long-term hospital care.

2-7-2013 7-44-38 PM

Good question. Adobe won a VA prize in 2010 for a slick Blue Button project using Adobe Air. It would be fun to revisit old announcements occasionally to see which turned out to be fluff, BS, or wishful thinking.

2-7-2013 8-07-30 PM

CHIME’s comments on ONC’s proposed patient safety plan emphasize that methods of matching patients to their data are inconsistent and a growing problem with HIEs, although it fell short of providing the obvious but politically deadly solution of a national patient identifier. CHIME also expressed concern that patient safety event data collection might take a lot of provider time and urged ONC to turn implementation of the patient safety plan to an organization that isn’t under direct government control.

ONC’s Farzad Mostashari throws down the gauntlet to the minority of EHR vendors that aren’t forthright in their pricing, that write unfair contracts, and that hold customer data hostage to prevent them from moving to another system, warning that if those vendors don’t step up, “We will go back to the regulatory process.”

2-7-2013 8-21-20 PM

Secretary of the Army John McHugh visits the National Center for Telehealth and Technology in Joint Base Lewis-McChord, WA. It offers video chat-based mental health consultations to soldiers in remote locations.

2-7-2013 9-32-21 PM

Senator Robert Menendez (D-NJ), new chair of the Senate Foreign Relations Committee, acknowledges that he tried to intervene in a billing dispute between CMS and his largest political donor, a Florida ophthalmologist who was ordered to replay $8.9 million for overbilling Medicare for an eye drug. The Senator, who also admitted to inappropriately using the doctor’s private jet, tried to convince CMS that the billing rules were confusing.


Other

A national survey finds that the most-hated job in America, as scored by those holding the position, is IT director. Sales and marketing director came in at #2, product manager at #3, senior web develop #4, technical support analyst at #8, and marketing manager rounding out the list at #10. Companies should probably be concerned if their sales and marketing executives are that miserable.

AHRQ and CMS announce a new EHR format for children’s health that includes recommendations for child-specific data elements such as vaccines, prenatal and newborn screening tests, growth data, and child abuse reporting.

A study in Health Affairs finds that care costs averaged $88 less per episode when delivered via an online clinic versus traditional settings, with strong effectiveness indicators and a 98 percent “would recommend” consumer rating.

A county commissioner and Tea Party leader in Michigan casts the lone dissenting vote in considering the health department’s request for new Medicaid billing software, explaining, “My worry is that if it’s part of (electronic health records or EHR)—which is Obamacare. I’d like to make sure our information is not being collected. You’d be selling your health care and your liberty to Big Brother. We should make darn sure this is not part of the EHR system … I feel our records would be better off kept in private hands.” 

2-7-2013 6-06-57 PM

A KLAS report finds that ED physicians believe best-of-breed ED systems offer better clinical decision support, usability, and documentation accuracy compared to enterprise ED systems. The highest-ranked best-of-breed vendors are Wellsoft, Picis, T-System, and Medhost, while Epic takes the top spot among enterprise vendors.

2-7-2013 9-42-01 PM

The ECRI Institute Patient Safety Organization looks at HIT-related safety events, identifying five problem areas:

  • Inadequate data transfer between systems
  • Entering data on the wrong patient
  • Making data entry mistakes
  • HIT system bugs
  • Configuration errors

Security analysts find a vulnerability in Internet-connected devices manufactured by Honeywell that could allow hackers to take control of large-business environmental systems, some of which they identified as belonging to hospitals. Hacking the device could also provide direct access to a hospital’s network since they are often direct connected via Ethernet.

2-7-2013 9-02-36 PM

World-renowned Johns Hopkins neurosurgeon Ben Carson, MD (played by Cuba Gooding Jr. in 2009’s “Gifted Hands: The Ben Carson Story”) makes his fellow presenter President Obama squirm at the National Prayer Breakfast with his suggested alternatives to Obamacare: “We spend a lot of money on health care, twice as much per capita as anyone else in the world, and yet not very efficient. What can we do? Here’s my solution. When a person is born, give them a birth certificate, an electronic medical record, and a health savings account to which money can be contributed pre-tax from the time you’re born to the time you die.” He also said that the government is fiscally irresponsible and needs to place more emphasis on education.

Santa Clara Valley Medical Center (CA) is fined $100,000 after patient dies after going into cardiac arrest without receiving treatment for nine minutes. The patient’s monitor leads had become disconnected and the technician called for a nurse via overhead page at 1:27 a.m., but the nurse said she didn’t hear it. The hospital, thankfully, says it has developed a better way to notify nurses. Google tells me that Vocera’s headquarters building is less than two miles from the hospital in San Jose and the hospital is a Vocera customer, so that’s probably a much better solution than waking patients up with middle-of-the-night overhead pages that could be missed.

Twelve patients file suit against North Shore University Hospital (NY), claiming that medical records face sheets were stolen and their information used to file fraudulent tax returns, charge credit cards, and open cell phone accounts since 2010. The suit claims that a theft ring operated for more than a year, but patients weren’t notified.

The top 10 executives of non-profit Carolinas HealthCare System (NC) each earned more than $1 million in 2012, including $4.76 million for the CEO.

2-7-2013 6-50-03 PM

I was amused that Dr. Jayne uses the word “pop” below in referring to fizzy sugar water, which I know is a regional term since I’m fascinated by stuff like that (calling the midday meal “dinner,” referring to a rubber band as a “gumband,” declaring the side of the road to be a “berm” instead of a curb, etc.) Then I remember that there’s an Internet, meaning someone has devoted their very existence to studying the “pop” phenomenon, so that’s the graphic above. The yellow parts of the country call it “pop,” the blue say “soda,”and the purple refer to it generically as “Coke” (although my favorite is the unlisted variant I always heard from my Southern relatives, “Co-Cola.”)

2-7-2013 9-05-06 PM

Perhaps this OB-GYN shouldn’t have chastised her tardy patient on Facebook. The hospital has reprimanded her and is reviewing her posts after reports that some may have contained patient information. I would add that she should be reprimanded for starting a sentence with “so,” an appallingly lame and unnecessary verbal crutch that seems to be ubiquitous these days.


Sponsor Updates

  • SuccessEHS says it has doubled in size since January 2011 with the hiring of 295 new employees.
  • Surgical Information Systems demonstrates interoperability for each IHE profile at the 2013 IHE Connectathon.
  • Forbes recognizes iSirona, Kareo, and Ping Identity on its list of the country’s most promising privately-held, high-growth companies.
  • Levi, Ray & Shoup opens a branch office in Westchester, IL.
  • Elsevier launches the MEDalternatives database, which gives users access to drug cost savings options through access to information on alternative therapies.
  • Vocera donates its communication technology to MedShare (GA), a non-profit that recovers and redistributes surplus medical supplies and equipment to developing countries.
  • Access hosts a February 12 Webinar profiling Norman Regional Hospital (OK) and its use of Access products to advance paperless initiatives.

EPtalk by Dr. Jayne

HIMSS alert: For those of you who may be out cavorting with vendors or clients in the Big Easy, a recent study shows that mixing alcoholic drinks with diet pop may lead to higher blood alcohol levels than using regular pop. The study was small with only 16 participants and attributes the effect to diet pop moving more quickly through the stomach.

Speaking of vendors, clients, and cocktails: CMS released the final rule on the Sunshine Act this week. Starting March 2014, pharmaceutical and medical device must report payments to providers for consulting fees, honoraria, gifts, food, entertainment, travel, and charitable contributions. There will be a 45-day review period for physicians to ensure the accuracy of any information submitted. The rule is 287 pages long and it’s already been a long day, so anyone who wants to send me highlights is welcome. Instead of stale pickup lines accompanying offers to buy me a drink, I’m sure I can look forward to, “Hey baby, what’s your NPI?”

I’ve received lots of reader comments on my recent piece regarding hospital budget cuts and administrative ridiculousness. Some of my favorites:

  • “I thought it was bad when they stopped emptying our trash daily and told us all food-type trash needed to go to the kitchen and that if any varmints or bugs appear, each department would be charged for pest control.”
  • “They started vacuuming during the day because it is cheaper. So you are on conference calls or any type call and along comes the high-powered vacuuming. Also lights have been dimmed, so you practically need a flashlight.”
  • “My most ridiculous administrative experience occurred smack dab in the middle of the current recession. Senior management felt our product was so critical they decided to raise prices. I could only shake my head in amazement and easily forecast the impending carnage to come… and did it ever come! Our competitors had a field day as clients dropped us like a bad habit!

Keep the stories coming. I really do enjoy reading your comments and knowing that our hospital isn’t the only one that has totally lost its collective mind.

ICD-10 challenge: I had a patient present this morning with eye pain which she attributes to staying up all night reading Fifty Shades of Grey. The best part of the encounter was that my scribe had never heard of it, and watching his face as the patient tried to explain what the book was about was priceless. I guess I’m stuck with a nonspecific code for exposure to other specified factors. Any suggestions?

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Contacts

Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis.

More news: HIStalk Practice, HIStalk Connect.

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February 7, 2013 News 8 Comments

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