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News 3/21/14

March 20, 2014 News 5 Comments

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Transcription and software vendor MModal files for Chapter 11 bankruptcy protection less than two years after being acquired by One Equity Partners for $1.1 billion. The company, which lists its assets and its liabilities between $500 million and $1 billion,  says it is in “constructive discussions” with its lenders and bondholders regarding the terms of a consensual financial restructuring plan and expects to continue normal business operations throughout the restructuring process.

Reader Comments

From Experienced CIO: “Re: reader survey. I had to write to admire how many ways you politely declined to go down rabbit holes and chase information that is not within your (broad) span of knowledge. You are great at delivering what you know and show a comprehensive understanding of the business. Thus, I welcome your personal opinions and commentary. I also recommend that you discontinue HIStalkapalooza, which is a wonderful gesture when you were smaller, but has become unmanageable. Just invite everyone to get together at a cash bar and it will take care of itself in a year or two. Good job, well written, and you stick to your knitting. That is why your publication is so popular.” I appreciate the comments. I like the idea of a simpler, cheaper HIStalkapalooza, having initially envisioned a big parking lot or park with kegs of beer, grill-your-own hot dogs, and a band. Dr. Travis from HIStalk Connect wanted me to put something like that together for startups at HIMSS, but the idea didn’t come up until too late. I’m considering options for next year. Party planning isn’t my core competency.


From Arcanity: “Re: your poll about professional certifications on your business card. I think this guy takes the cake.” Looks like either a big ego or a small … well, you know. Diplomate-ically speaking, his business card must be the size of a poster board.

HIStalk Announcements and Requests

inga_small A few of the stories you may have missed this week on HIStalk Practice: CMS offers a free online tool to help small practices transition to ICD-10. Over 60 percent of practices don’t plan to participate in an ACO. A reader suggests that Practice Fusion, CareCloud, and ZyDoc might follow Castlight’s IPO lead within the year. The potential costs associated with information loss during the ICD-10 transition could be substantial. Four major insurance carriers tell the AAFP they’ll be ready for ICD-10 by October 1. NCQA intends to raise its PCMH recognition standards in 2014. Thanks for reading.

This week on HIStalk Connect: Castlight Health shares soar 149 percent on the day of its IPO. Physician-only social networking site Doximity reaches 40 percent market penetration with US physicians. SharePractice launches a mobile app designed to let doctors use crowdsourcing to collaborate on and rank the best approaches to treating specific conditions. Dr. Travis dissects the recent failings of Google Flu Tracker and its implications on big data at large.


Welcome to new HIStalk Platinum Sponsor NYeC (New York eHealth Collaborative). NYeC is New York State’s not-for-profit public resource for healthcare IT, facilitating the EHR transition for providers and improving healthcare for all New Yorkers. Its activities include the SHIN-NY HIE; NYeC Regional Extension Center serving the upstate region and Long Island; the multi-state EHR-HIE Interoperability Workgroup; and the Patient Portal for New Yorkers that will go online this year. It runs the New York Digital Health Accelerator along with the Partnership Fund of New York City, supporting early- and late-stage digital health companies working on care coordination, patient engagement, predictive analytics, and workflow management. Chosen companies, which are required to have a New York presence, receive $100,000 in upfront funding and participate in a leadership program of healthcare leaders, entrepreneurs, and investors for the five-month term. Applications for the 2014 class are due April 11. The class of 2013 included ActualMeds, Aidin, Avado, CipherHealth, Cureatr, MedCPU, Remedy Systems, and SpectraMedix. Thanks to NYeC for supporting HIStalk.

Here’s my free “how not to look stupid” tip of the week: don’t reply to business emails on your phone. I see this constantly: the sender doesn’t notice incorrect spellcheck changes, they write barely intelligible terse text that makes little sense, and the tiny keyboard makes it too much trouble to make desirable changes to the subject or to the “Sent from my iPhone” email signature that indicates they are dashing off a reply on the fly while doing something else. You would be better composing a more thoughtful reply on a real computer later unless it’s an emergency.

Upcoming Webinars

April 2 (Wednesday) 1:00 ET. A Landmark 12-Point Review of Population Health Management Companies. Sponsored by Health Catalyst. Presenter: Dale Sanders, SVP, Health Catalyst. Learn the 12 criteria that a health system should use to evaluate population health vendors and to plot its internal strategy, then see the results of grading seven top PHM vendors against these criteria. No single vendor can meet all PHM needs. The most important of the 12 criteria over the next three years will be precise patient registries, patient-provider attribution, and precise numerators in patient registries.

Acquisitions, Funding, Business, and Stock


Augmedix, a startup building clinical applications for Google Glass, secures $3.2 million in venture funding.


CitiusTech announces an investment partnership with General Atlantic. The company, which works with 50 healthcare organizations worldwide, reported 2013 revenue growth of 51 percent.


HIMSS acquires Harrogate, England-based conference promoter Citadel Events, renaming it HIMSS UK.


Social health management vendor Welltok acquires wellness game developer Mindbloom.


Procured Health, which offers software that manages hospital purchases of medical devices, raises $4 million in a Series A round.


The New England Healthcare Exchange Network will implement the Ability Secure Exchange Platform across its member hospitals and provider sites.

Mercy Orthopedic Hospital Springfield (MO) selects Emmi Solutions for patient engagement.

Adventist Health Hospitals (CA) will deploy Aperek Ellipse for real-time anytime spend visibility and analytics.


BJC Healthcare (MO) selects Health Language to assist with its transition to ICD-10.



Clinovations promotes Kevin Coloton from COO to president.

Announcements and Implementations

Methodist Healthcare (TN) deploys MedAptus Professional Charge Capture for inpatient coding and billing.

La Clinica del Pueblo (DC) goes live on Forward Health Group’s PopulationManager and The Guideline Advantage.


The Nashville paper profiles RoundingWell, the patient engagement software company launched by the founder of bulk email software provider Emma. It uses EHR-generated information to send patients questions, education, and guidance from a proprietary content library developed with Vanderbilt University School of Nursing and The Center for Case Management. A tiny study found that patient engagement rates were at 60-70 percent over 90 days, with the average patient having eight risks identified that it says wouldn’t have been addressed otherwise.

Aprima offers Etransmedia customers running Allscripts MyWay a conversion to Aprima Patient Relationship Manager, hosted by either Aprima or Etransmedia.

HealthEast Care System (MN) goes live with an early intervention program for heart failure patients that uses patient engagement technology from Pharos Innovations.

Catholic Health System (NY) deploys Juniper Networks Meta Fabric, an open standards-based architecture for data centers. 


Sanford Health (ND) completes the installation of  RTLS technology from Sonitor Technologies and Intelligent InSites at Sanford’s soon-to-be-opened Moorhead clinic.

Government and Politics

OIG testing of the 28-hospital Indian Health Services computer network reveals inadequate security and significant network vulnerabilities. OIG hackers were able to gain unauthorized access to the IHS web server and an IHS computer, as well as obtain user account and password data and records in the IHS file system.

3-20-2014 10-47-09 AM

The HHS Office of the Assistant Secretary for Preparedness and Responses and ONC launch an initiative to promote the use of HIT in emergency medical services.


ONC announces that its open source popHealth tool to process electronic clinical quality measures has been certified as a 2014 edition EHR module.


Oregon Governor John Kitzhaber fires the head of the state’s health authority and asks Cover Oregon to replace its senior management team, including the CIO and COO, following an independent investigation. Cover Oregon remains the only state whose exchange, which cost $200 million, hasn’t enrolled a single person after its planned October 1 rollout failed. The report concluded that the state’s managers had too much confidence that Oracle, which has been paid $160 million so far, could deliver what it promised.

Innovation and Research

3-20-2014 11-31-49 AM

Harvard University Medical School researchers find that use of the EarlySense monitoring system on a medical-surgical unit was associated with a significant decrease in length of stay, code blue events, and ICU stay times. EarlySense uses a sensor that is placed under a patient’s mattress to detect potential adverse events, as well as monitor heart and  respiratory rates and movement.

A study finds that facial recognition software beats humans at detecting patients who are faking pain, with accuracy of 85 percent vs. 55 percent.


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An ONC-commissioned review of nine RECs finds that their most difficult challenges are poor EHR product usability and the “unsavory” business practices of some vendors. Other struggles include physician resistance to EHRs and the MU program, sustainability of RECs once federal funds are depleted, and difficulties communicating often confusing details of the MU program. The authors also note three best practices that emerged for helping providers achieve MU:

  • Maintain strong partnerships with the community
  • Hire technical employees who that have a mix of IT skills, clinical understanding, and general business understanding
  • Work with a physician champion.

The Business Journals names its “10 Markets with the Strongest Brainpower”: Washington DC, Madison, Bridgeport-Stamford, Boston, San Jose, Durham, San Francisco-Oakland, Raleigh, Minneapolis-St. Paul, and Colorado Springs.


Supply chain software vendor Global Healthcare Exchange, acquired by private equity firm Thoma Bravo a week ago, reportedly lays off 130 of its 500 employees.

Google CEO Larry Page, speaking at a TED conference in Vancouver, touts the sharing of medical records, saying, “Wouldn’t it be amazing if everyone’s medical records were available anonymously to research doctors? We’d save 100,000 lives this year. We’re not really thinking about the tremendous good which can come from people sharing information with the right people in the right ways.” He described losing his voice because of an undocumented condition and finding thousands of people with the same problem after posting a description online.

St. Luke’s Health System (ID), which lost an antitrust lawsuit filed when it attempted to buy a physician group and used its Epic system as one of the benefits, receives a $10 million legal bill from the the hospital, surgery, center, and attorney general that successfully sued it.

Cerner is among 23 Kansas City-area employers recognized for their commitment to lesbian, gay, bisexual, and transgender equality.


Doctors in England using Skype to check on a home dialysis patient notice her husband collapsing in the background and send an ambulance to help the 70-year-old man, who was later found to have bowel cancer.

Sponsor Updates

  • ScImage will deliver its PICOM365 PACS with Cedaron’s CardiacCare.
  • Direct Consulting Associates joins the HIMSS Innovation Center in Cleveland as a Supporting Collaborator.
  • CommVault will add 250 jobs in the next three years at its 275,000 square foot headquarters under construction in Eatontown, NJ.
  • Pandodaily.com spotlights Validic and its data pipeline solution for healthcare.
  • GetWellNetwork sponsors the 28th annual National Disabled Veterans Winter Sports Clinic March 30-April 4 in Snowmass, CO.
  • Emdeon CEO Neil de Crescenzo tells the Nashville Business Journal that his company has hired 100 people in the last six months.
  • AdvanceNet Health Solutions will add the CoverMyMeds ePostRx automated prior authorization solution to its enterprise pharmacy management platform.
  • Summit Healthcare partners with Indigo HIT to offer complimentary services to enable clients with streamlined and scalable CCD integration.
  • Kareo adds Rignadoc to the Kareo Marketplace to help physicians with phone triage.
  • ICSA Labs certifies First Databank’s MedsTracker as a 2014 Edition Ambulatory and Inpatient Modular EHR.
  • The Ethisphere Institute names Premier a 2014 “World’s Most Ethical Company” for the seventh consecutive year.
  • Angela Hunsberger, senior consultant for Hayes Management Consulting, discusses the need to balance security and usability in patient portals.
  • Healthcare services firm Accreon partners with identity management solution provider NextGate to deliver services and technology for enterprise data awareness and exchange.
  • RelayHealth Financial releases RelayClearance Plus 5.0, a pre-service financial clearance solution that includes an eligibility benefits detail viewer.
  • Clinithink launches its suite of CLiX Online Solutions to translate unstructured clinical narrative for real-time use.
  • TeleTracking Technologies names Hill-Rom a licensed reseller of TeleTracking’s asset and temperature tracking software, while Hill-Rom extends re-sale rights to TeleTracking for its hand hygiene compliance solution.

EPtalk by Dr. Jayne

I spent all day Tuesday at yet another continuing education class to recertify a life support certification. This is the last one until summer, so I’m glad to have a break.

I understand why they require us to stay certified, but the odds of my actually having to participate in a code situation in the hospital are pretty slim based on my clinical practice patterns. I’m more likely to have to use basic CPR at the supermarket than any of the other skills, which I guess is a good thing. This year I took the “independent study” course, which included an online pre-course as well as the in-person practice and skills testing sessions using a computerized mannequin.

In some ways, the certification seems like a racket. This week confirmed my thoughts. The health system I work for has a master license to be able to train staff on adult cardiac life support because they require most of the clinical staff to maintain certification. I have no idea how much that master license costs, but I know that the individual certification fee is $220 because I had to pay it out of pocket.

In a quirk of rule-making, since I’m not employed by the hospital in a clinical service line (my Emergency Department work is through a third-party contracting firm), there isn’t a department to cost it back to. Apparently neither the administration or IT cost centers are valid for the education department to use, which makes me nervous that someone thinks administration and technology don’t need continuing ed.

At other hospitals (such as the one where I take my pediatric course) the fee for the all-day course includes the textbooks and lunch, but ours doesn’t. I’m a girl who knows how to brown bag and I don’t mind not being allowed to keep the books because I’m never going to look at them again. Neither of those are that big of a deal, but the twist at the end of this course was unbelievable. When we turned in our evaluations at the end of the day expecting to pick up our certification cards, we were asked to pay an additional $2.25 (in cash) for the actual card. Talk about unbundling!

Hospitals are infamous for nickel and diming patients. I suppose I shouldn’t be surprised that they’re now doing it to the medical staff and the independent contractors who fill the positions they can’t staff on their own. When I registered for the course, I had to wait until my check had cleared to actually schedule it and borrow the text books. I thought that was a little weird, especially since I’ve been on staff for more than a decade and they know where to find me if the check bounced, but I understand not everyone is that reliable. Incidentally, the pediatric hospital takes online payments for their courses, so they don’t have the check cashing issue.

My suggestion to the education department was to just raise the course cost to $222.50 (or even $225) so that they’d have the full payment up front and not ask for cash at the end of the course. I was told that the clinical departments only allowed $220 for the course and the reason they charge for the card was because the “regular employees” don’t actually need the card, they just need a statement from the education department that they had passed the course. Only “external” attendees need the card, hence the extra charge.

I guess external is a nicer way to say that I’m an irregular employee, or to possibly admit that our hospital is so cheap they won’t pay $2.25 for the 20 or so “external” attendees who take the course each year. Or that they’re ignoring the cost savings of recycling textbooks that they’re charging individuals for.

I’m afraid that as healthcare reform evolves, this is only going to get worse. Our hospital has hired a fleet of financial staffers to micromanage every facet of patient care (without admitting they’re telling physicians how to practice medicine) at the same time they’re cutting positions for nurses and patient care technicians. They were already in the business office, where I did battle over the fact that I can only order one printer cartridge at a time (despite the fact that they’re cheaper in a two-pack) due to new purchasing rules. They were already on the hospital floors, where we have to bar code scan every gauze pad and bandage we touch. Now they’re even in CPR class.

We are the embodiment of penny-wise and pound-foolish. I’m curious about the trends our readers are seeing in the hospital or clinic. Has everyone gone as mad as my employer seems to have gone? Are we headed towards the level of care seen in other parts of the world, where patients are expected to provide their own bandages and meals? Email me.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis, Lorre.

More news: HIStalk Practice, HIStalk Connect.



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March 20, 2014 News 5 Comments

News 3/19/14

March 18, 2014 News 2 Comments

Top News


The comment period opens for a CMS proposal that would allow it to recoup improper PQRS and e-prescribing incentive payments in a four-year project that would look for errors, inconsistencies, and gaps related to data handling, program requirements, and clinical quality measure specifications.

Reader Comments


From Cupola Dogs: “Re: Epic Emeritus Program. Interesting.” Forwarded documents describe a program in which Epic will offer vetted, independent “Epic Emeriti” (Epic-experienced retirees who are least 55 years old) who will help customers as Epic subcontractors. It’s an interesting concept, especially considering that the average Epic employee is probably under 30. Obviously most of the Emeriti will come from hospitals, where experience is considered an asset rather than a liability. Maybe Epic is finally acknowledging that while industry newcomers can follow a carefully documented project plan, sometimes it’s nice for nervous customers to have someone who has walked in their shoes standing beside them.


From TooMuchCoffee: “Re: Mass Health Exchange. Cuts ties with CGI Federal. There has been a lot of finger-pointing over the poor-performing sites, but the one common factor in the lousy sites is the lousy contractor CGI Federal, period. WA state was done by Deloitte and is doing fine.” My cynical suspicion is that the combination of governmental and contractor incompetence creates a lot of dysfunctional software that neither party wants publicized. The insurance exchange sites just happened to be public-facing and political, ensuring that their problems make the papers.

From Parker: “Re: McKesson. Still struggling to find a major health system on their Horizon product to convert to Paragon in order to prove to the naysayers that Paragon can manage complex systems. Atlantic Health was going to, but now is not going to move until they see more progress before making a final decision.” Unverified. It’s tough to get customers to switch to a different product offered by their incumbent vendor without their at least going out to the market first, so that may be causing indecision. It’s also tough to convince them to stick with a vendor who’s retiring the product they bought, which will require a painful new implementation no matter whose product they choose. That’s not a reflection on Paragon, just the reality of why most customers aren’t going to be thrilled, especially the larger ones that can afford to buy another system instead of accepting a free one.

HIStalk Announcements and Requests

Welcome to new HIStalk Platinum Sponsor VisionWare. The Newton, MA company provides a healthcare-focused data management platform that provides world class operational and analytical integrity. Its Master Data Management solutions address data management, integration, and data visualization. VisionWare’s Patient 360 brings in information from a variety of enterprise systems (including retired ones) to provide providers, payers, and HIEs a 360-degree view of a person (patient, member, or customer) and meet the needs for Meaningful Use Stage 2, ACO reporting, and fee-for-value reporting. Provider 360 manages provider engagement, credentialing, referral management optimization, and relationship management. Specific solution components include an EMPI, provider registry, data verification, data visualization, and data governance. Long-time friend of HIStalk Paul Roscoe joined the company as CEO in January after running The Advisory Board Company’s Crimson analytics unit and Microsoft’s Health Solutions Group. Thanks to VisionWare for supporting HIStalk.

Listening: reader-recommended Lake Street Dive, skilled jazz/soul featuring amazing vocals and a female upright bass player who rocks it. They even sound great in a driveway.

Upcoming Webinars

March 19 (Wednesday), 1:00 p.m. ET. The Top Trends That Matter in 2014. Sponsored by Health Catalyst. Presenters: Bobbi Brown, VP and Paul Horstmeier, SVP, Health Catalyst. Fresh back from HIMSS14, learn about 26 trends that all healthcare executives ought to be tracking. Understand the impact of these trends, be able to summarize them to an executive audience, and learn how they will increase the need for healthcare data analytics.

April 2 (Wednesday) 1:00 ET. A Landmark 12-Point Review of Population Health Management Companies. Sponsored by Health Catalyst. Presenter: Dale Sanders, SVP, Health Catalyst. Learn the 12 criteria that a health system should use to evaluate population health vendors and to plot its internal strategy, then see the results of grading seven top PHM vendors against these criteria. No single vendor can meet all PHM needs. The most important of the 12 criteria over the next three years will be precise patient registries, patient-provider attribution, and precise numerators in patient registries.

Acquisitions, Funding, Business, and Stock

3-18-2014 1-32-20 PM

AbilTo, a provider of behavioral health telehealth services, closes a $6 million Series B round.

Castlight Health signs a deal to turn Leapfrog Group’s 2013 hospital survey information into report to help consumers understand hospital performance.

Varian Medical Systems will acquire the oncology team imaging collaboration software product of Atlanta-based Velocity Medical Solutions.


Bloomberg Businessweek profiles CrowdMed, where patients whose unusual conditions have stumped their local doctor post their the symptoms and offer a reward for a correct diagnosis. The site says 180 people have gone through the process, with 80 percent of them reporting that they received a useful diagnosis.


The Veterans Health Administration Midwest Health Care Network will deploy Lexmark’s Perceptive Software Acuo VNA to consolidate medical image storage.

Meridian Health Systems ACO (CA) selects Halfpenny Technologies to provide analytics modules and an interface engine for exchanging lab information.

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Capital Regional Medical Center (MO) selects Summit Healthcare’s Exchange technology to enable CCD integration and Direct messaging.


Saint Peter’s Healthcare System (NJ) selects athenahealth’s athenaOne EHR, PM, and communication system.

Health Choice (TN) selects Valence Health to build a clinically integrated network for population health management and clinical integration.

UNC Health Care (NC) chooses FrontRange HEAT for its newly consolidated service desk, replacing ServiceNow.


New Hanover Regional Medical Center (NC) chooses Strata Decision Technology’s StrataJazz for cost accounting, budgeting, planning, forecasting, management reporting, and productivity improvement.

Valley Hospital (NJ) will upgrade to Meditech 6.1, including the company’s new CCU/ICU application.


3-18-2014 10-06-09 AM

R. Andrew Eckert (CRC Health Group/Eclipsys) joins TriZetto Corporation as CEO.

3-18-2014 9-03-10 AM

CynergisTek hires Erin Fulton (T-System) as VP of operations.


NexTech names Eric Nilsson (Surgical Information Systems) CTO.


Home health and hospice EMR provider HealthWyse appoints Graham Barnes (HealthyCircles) CEO.

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Lois Rickard (Press Ganey Associates) joins Streamline Health Solutions as SVP/chief people officer.

3-18-2014 1-40-50 PM

Deloitte names Sarah Thomas (NCQA) director of research for the Deloitte Center for Health Solutions.

image image 

Box appoints Aneesh Chopra (Hunch Analytics) and Glen Tullman (7WireVentures) as advisors for its healthcare and life sciences practice.


SSM Health Care (MO) SVP/CIO Tom Langston will retire on July 3 after 33 years with the health system.


GetWellNetwork appoints Bart Witteveen (Matrix Medical Network) CFO.

Announcements and Implementations

Three teams share $85,000 in prize money for winning NewYork-Presbyterian Hospital’s InnovateNYP, a two-day hackathon to develop patient engagement ideas for its patient portal. The winning concepts were: (a) a platform that allows inpatients to connect with each other for games, communication, and education; (b) an app that allows patients to connect with other patients, mentors, friends, and families; and (c) a tool that streamlines appointment check-in and rewards patients for healthy activities.

3-18-2014 9-15-41 AM

The Boone County Health Center (NE) and clinics go live on Cerner.

Grady Memorial Hospital (GA) implements RTLS from Intelligent InSites to track mobile assets and tissue and blood samples.


InstaMed launches InstaMed Go, which allows providers to collect patient payments via smartphones from any location with the payments posted automatically to their practice management systems and receipts emailed to patients.

Government and Politics


A salary review of Colorado’s health insurance exchange finds that its 36 employees are paid generously with mostly federal tax dollars, with 20 percent of them making more than $100,000 per year and all of them receiving a  10 percent contribution to their retirement plan. The executive director makes $191,000 per year and was given a $18,500 bonus within nine months of being hired. According to a healthcare policy expert for the Independence Institute think tank, “This is a bunch of people really responsible for nothing other than getting government grants.”

Innovation and Research


Inpatient EHR information can be used to predict sepsis, according to a study published in JAMIA. Researchers are working on a sepsis risk algorithm that an EHR can automatically calculate.



Google beats Apple to the smartwatch punch by announcing Android Wear, available later this year. The watches, which will be tethered to Android-powered phones, will offer voice control, a Siri-like personal assistant, Google Maps, and fitness-tracking sensors. Android Wear may eventually power other wearables, such as a smart jacket.



UNC Health Care System-owned Rex Healthcare (NC) will pay $28 million this year for its portion of UNC’s Epic implementation, which is scheduled for a summer go-live.

CDC’s flu tracking data is better than Google Flu Trends even taking its lag time into account, with Google Flu Trends overestimating flu prevalence by more than 50 percent in the past two flu seasons.

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AHIMA, CHIME, and other ICD-10 stakeholders urge Congressional leaders to continue to move forward with the October 1, 2014 ICD-10 implementation deadline and ask for support for the Medicare Audit Improvement Act, which addresses challenges with the RAC program.

A doctor in England is caught by fraud investigators for falsifying electronic medical records to earn NHS quality care bonuses. He enlisted the help of an IT person to enter fraudulent data, but after getting caught, blamed the technician and then computer coding errors for the falsified records. Some of the patients he claimed to have treated were imprisoned, abroad, or dead at the time. 

Weird News Andy titles this, “Lungfish?” Student engineers program at Rice University (TX) enrolled in a program that addresses the problems of hospitals in developing countries create an affordable bubble CPAP device (it helps newborn breathe by pushing air into their lungs) made from two aquarium pumps and a Target shoe box. The device has been deployed in hospitals in Malawi and is being rolled out to other countries. One of the students visited a hospital in Malawi and was told by a nurse there that their device had saved her own baby’s life.

Sponsor Updates


  • Nuance will host a free “Art of Medicine” panel discussion on Thursday, March 27 from 9:00 to 11:00 a.m. at the W Hotel in Boston, MA that features Beth Israel’s John Halamka, MD; the AMA’s Steven Stack, MD; and Mass General’s Keith Dryer, DO, PhD discussing demands that take doctors away from patients. Email to register.
  • SyTrue is chosen to participate in the first Wharton DC Innovation Summit on April 29-30, which will bring together investors, innovators, entrepreneurs and academic leaders. CEO Kyle will present a session on “Innovation Tools.”
  • Gartner positions NTT in the Challengers Quadrant of the 2014 Magic Quadrant for Global MSSPs.
  • Canon USA introduces Nuance eCopy ShareScan v5.2, which features an email and folder-watching service to simplify electronic workflows.
  • The Drummond Group certifies Kareo EHR for MU 2014 Stage 2.
  • Truven Health Analytics reports that its Treatment Cost Calculator tool for estimating out-of-pocket medical costs now reaches 20 million consumers through its client base of employers and health plans.
  • Culbert Healthcare Solutions VP Brad Boyd and Oschsner Health System medical director of accountable care Philip M. Oravetz,MD will discuss strategies for extending EHR technology to affiliated practices at next month’s AMGA conference in Dallas.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis, Lorre.

More news: HIStalk Practice, HIStalk Connect 


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March 18, 2014 News 2 Comments

HIStalk Interviews Bill Anderson, CEO, Medhost

March 17, 2014 Interviews No Comments

Bill Anderson is chairman and CEO of Medhost of Franklin, TN.


Tell me about yourself and the company. 

I’ve been in business a long time, more than 40 years now. This is my first foray into the healthcare IT business. My background has generally been in the financial area and financial technology. I was about 20 years in consulting, went to be CFO of a large public company, and ended up doing the Internet with a company called Bankrate.com. As I got into technology, I got more and more interested in different types of technology and ended up in healthcare.

We’re a diversified technology company, an HCIT company with enterprise software and some innovative new products. We’re just finishing up our audit, but we think we’ll be around $180 million this year. We’re really proud of the fact that we’ve grown in excess of 20 percent a year over the last five years. We have about 1,000 customers, about 60 percent of in general acute care, but with significant market share in some specialty areas like LTACs, inpatient behavioral, and inpatient rehab.


Even experienced industry people were confused about HealthTech’s multiple product brands until the names were changed to Medhost in December. What took so long to consolidate?

We realize the importance of consistent branding. We had a couple of choices, and so we had to sort through the situations where we could actually get good title to names as well as having the URLs and all the other type of connectivity that you’d like to have. We settled upon the fact that Medhost was the best choice for us. We’ve been very happy with the reception from that so far.


I don’t think I ever noticed HealthTech’s booth at previous HIMSS conferences, but with the Medhost name this year, it was a nice presence and the booth had a lot of activity every time I went by. Did you notice a change?

We did, and thank you for the compliment on the booth. I think that many HCIT buyers did not realize what a comprehensive line we had. When we pulled our different product lines together in the Medhost booth and did some promotion around the new branding, we got some much higher response rates or levels of interest than we had in the past. We were very pleased with the HIMSS conference.


I would assume most people know the company from the EDIS product line that provided the company’s new name. But you have a variety of products, many of them from acquisitions. How do you portray the company’s identity now and how hard is it to support a fairly diverse and extensive product line?

We do have a diverse and extensive product line. It’s come about principally through acquisition, but also some significant organic growth.

We acquired a company called HealthCare Management Systems, which was an enterprise software business, because two of the most important departments in a hospital are the perioperative and the ED. We acquired a company called Acuitec, which essentially was selling the Vanderbilt surgery and anesthesia system. And Medhost, with EDIS.  Today we think we’ve got leading products in these very important areas. Those came in by acquisition, as three pieces.

There are also two product lines that you may have noticed that we’ve built internally. One being our YourCareCommunity platform with our first app that runs on that platform, which is our patient portal. Also, our profitability solutions.We call those solutions because they’re a combination of our patient flow product, our business intelligence product, and a consulting group. We have the full range of the products necessary to deliver a higher profitability to our customers.


Is there sales synergy across these products or do they each have to be sold on their own?

Oh, absolutely. You know, we view ourselves as a distribution company. One of the things that has characterized Medhost is that about 60 percent of our customers are associated with a multi-facility organization. Over the years, we’ve demonstrated an ability to distribute products into our customer base, who are growing rapidly themselves. We have tried to tailor our products — acquisitions and the parts we’ve developed — to meet the needs of that customer base. That’s been a successful strategy for us.


Who are your biggest competitors and what advantages do your products offer?

We view our sales as being a middle market provider in the HCIT business. I would say our principle competitors in the general acute care space would be McKesson’s Paragon and probably Meditech. We obviously see Cerner, who comes down into the middle market with a hosted solution, as well as CPSI, who comes up market with their product line. But as far as direct competitors, we would probably identify those two as the most directly comparable.


What are you seeing as the key drivers of the decisions made by that market?

In our customer base, we think we’ve got customers for which ROI really makes a difference. We have a heavy concentration in the for-profit healthcare business. What we view is that for our customers, a combination of market-appropriate features plus ease of use results in a low total cost of ownership. As a result of that, that’s what differentiates us in the marketplace.


It’s always interesting that for-profit hospitals buy and deploy differently than the not-for-profits. Why do you think that is?

Our customers are not only good at delivering healthcare, but they are very good at running businesses. As a result, I think they’re looking for the effectively the right product for the facility they have. In many cases, we’re in customers that have segmented their bases, and we tend to be in the hospitals and other facilities where our features match up  with what that facility’s doing. And again, we offer what we believe is a low total cost of ownership.


Where does the company’s future lie?

We’re pretty happy with our menu of products for the inpatient world right now. We think we’ve covered bases with that. We would like to do additional acquisitions, because we think our customers have needs, and we’d like for them to be able help serve those needs.

We would be looking at areas like post-acute care. Many of our customers are going to be more and more involved in dealing with patients outside the four walls of a hospital. Also in services, because again those are becoming more and more important to both our corporate customers and our standalone customers. Things like revenue cycle outsourcing, some other types of services like that, we think are going to be very important to these customers as margins are squeezed and they need to be able to control their costs.

Probably the biggest area that we are interested in either building products or acquiring products or partnering with customers is in this YouCareCommunity platform. Essentially what we’ve done is combined an HIE with an enterprise master patient index to allow people to pull records from both ambulatory and inpatient EHRs into the cloud. Using that platform, we’ve launched some initial applications, being our patient portal, and we’re working on a disease management product and some other products. But we’re also looking for partners and acquisitions that add additional applications to that platform.


Is this product the answer to the HIMSS buzz around population health management or analytics, or do you have other strategies or do you even want to be in those markets?

Yes, we absolutely want to be in that market. This would be the platform that we use to address the needs of our customers in that marketplace. 

Population health has a number of different facets. The really important thing, though, would be to help manage the patient, or even better to help the patient manage themselves, to prevent things like readmission, disease management, things of that nature. We think that with our cloud-based platform and our strategy to engage the patient on a regular basis, even when they are not currently in the hospital or have recently been in the hospital, will allow our customers to help affect their downstream cost on those customers.


What are your customers telling you about their state of readiness or state of interest in Meaningful Use and ICD-10?

Everyone is very focused right now on the Meaningful Use program. I think that’s been a challenge, particularly to our smaller, standalone customers. They’re interested in trying to attest as quickly as possible and move on to other things, one of those things being ICD-10.

We view this as being a very difficult transition for many of our customers, and one that we hope we’ll be able to assist them with. We believe we have the right tools in place for them to do that, but it will be a significant change in training and how a facility has to deal with some of their billing and coding issues.


Evidence suggests that smaller hospitals may be walking away from Meaningful Use money after the first couple of years. Do you see that happening?

That’s going to be difficult to do. There will be some in the very small end of the hospitals. We have less than a 100 critical access hospitals in our more than 1,000 customers, and with many of those really small facilities, the economics are not going to work for them.

The cost of attesting and maintaining the Meaningful Use progression is going to be more than the potential penalties or the rewards. That is going to be an issue globally for healthcare, because it is in the best interest of the healthcare delivery system in general for those customers — our customers — of that size to participate, as well as other facilities of that size. That will be an issue that ultimately the government will have to address — how to pool those customers into the system. Because it is going to be difficult.


You are emphasizing a touchscreen user experience in the keystroke-heavy world of healthcare. Do you think that is the market changing to now accept and even demand a touchscreen experience?

Absolutely. While we think of our users as healthcare professionals, they’re also consumers. Every day they use mobile platforms. They use consumer software. Healthcare professionals, like other consumers, are going to be more demanding about the quality of their software.

As a result, we’re making and are continuing to make significant investments in things like workflows, usability of the product, and making it mobile agnostic. Our belief is that tablets will be very important in the medical area. We do have some phone apps and some others that are in process, but inherently the phone apps or smartphone apps are going to be more difficult to use.

Tablets, however, will give the clinician much better access to data and the ability to kind of process data without being tied to a particular workstation or having to sign in and sign out. The convenience and the ability to increase productivity will make that important for all software providers.


Many of the early claims vendors made about mobile access involved Citrix running a desktop session on an iPad. How is the industry is progressing in creating a true mobile experience?


The industry in general has had a lot of demands upon it and has been distracted from some of the work flow and ease-of-use type of objectives that I think are shared by most vendors. Everyone will have to cycle back to that.

Almost four years ago now, we started a renovation of our enterprise systems to put an HTML 5 interface layer on top of it. The reason for doing that is that the combination of wanting to have a more inexpensive hosting solution as well as being mobile agnostic. You can do that an HTML 5 interface as long as you’re paying attention to form factors and how you design a page. Then the same page I can view on a computer, I can view on my tablet and get a very satisfactory experience. Those types of solutions are going to be very important in the future.


What are you priorities for the company in the next three to five years?

Our priorities are to continue to grow our base and our enterprise business, but also at the same time, to take these new product lines that we have in our profitability solutions and YourCareCommunity and to try to meet more the needs of our customers in those areas.

We think in particular, our ability to provide a patient portal in both the ambulatory and inpatient area that is certified and can pull together the care community is going to be a really important thing. We are out trying to talk to as many of our customers as we can about the advantages of being able to build this community in terms of improving patient care, giving the patient better ability to manage their own care, as well as keeping revenues within the network.


Do you have any final thoughts?

There’s a lot of changing coming and has been coming in both the healthcare provider industry and in the healthcare IT industry. With change, there’s always opportunity. Our goal is to try to take advantage of that opportunity and return as much benefit to our employees and shareholders as we can.

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Morning Headlines 3/14/14

March 13, 2014 Headlines No Comments

Validic Secures $1.25 Million in New Funding, Adds Key Executives

Durham, NC-based Validic closes a $1.25 million convertible note to support expansion for its mHealth integration engine.

MMRGlobal and Cerner Announce Patent Agreement

Cerner signs a confidential agreement with MMRGlobal over MMR’s Personal Health Record patents.

Unique Database Collaboration Will Enable Improved Care for Heart and Lung Surgery Patients

The Society of Thorasic Surgeons will link its database with CMS to provide researchers a means of tracking long-term outcomes.

Wearable Computing at BIDMC

John Halamka, MD, CIO at BIDMC, writes about his hospital’s trial use of Google Glass in the ED.

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March 13, 2014 Headlines No Comments

News 3/14/14

March 13, 2014 News 1 Comment

Top News


Validic, which offers a platform for accessing data from mobile health devices and wearables, secures a $1.25 million convertible note.

Reader Comments


From Professional Zac: “Re: Mat Kendall. Has given ONC exemplary service in leading its workforce, REC. and rural programs as director of the Office of Provider Adoption Support. He is leaving.” Mat is one of those people who gets a lot done, not only running those ONC programs, but before that working for New York’s EHR program and before that leading a FQHC. Like everybody who works for ONC, he sacrificed income and lifestyle for public service since it’s generally true that only low-level government employees fare better than they might in the private sector. I haven’t heard where he’s going.

HIStalk Announcements and Requests

inga_small This week on HIStalk Practice: Practice Wise CEO Julie McGovern addresses EHR users who refuse to admit they might be causing their own system problems. Users of drchrono’s free EHR will be rushing to apply for MU hardship exemptions after the company announces that its Stage 2 certified release won’t be ready until  “later this year.” A Rand study finds that physicians recognize the value of EHRs in concept but believe they undermine professional satisfaction and can negatively impact patient care. Between 2011 and 2012, the percentage of EPs participating in  Medicare’s MU program dropped 16 percent and the percentage dropping out of Medicaid’s program fell 61 percent. CareCloud CEO Albert Santalo discusses a possible IPO, company growth, and how its offerings differ from athenahealth’s. While you are checking out the latest in ambulatory HIT news, take a moment to subscribe to the email updates so you’ll never miss a post. Thanks for reading.

This week on HIStalk Connect: Proteus Digital Health announces large-scale trials and plans for a new manufacturing plant in the UK. Nintendo will refocus its strategic direction to capitalize on the growing health and wellness market. Validic raises $1.25 million to expand its mHealth integration engine.


Last chance to help me out plus be entered into a drawing for three $50 Amazon gift certificates: complete my reader survey before I close it Saturday. I appreciate it.

Upcoming Webinars

March 19 (Wednesday), 1:00 p.m. ET. The Top Trends That Matter in 2014. Sponsored by Health Catalyst. Presenters: Bobbi Brown, VP and Paul Horstmeier, SVP, Health Catalyst. Fresh back from HIMSS14, learn about 26 trends that all healthcare executives ought to be tracking. Understand the impact of these trends, be able to summarize them to an executive audience, and learn how they will increase the need for healthcare data analytics.

Acquisitions, Funding, Business, and Stock


Telus Ventures invests $3 million in PatientSafe Solutions and becomes the exclusive reseller of the PatientTouch point-of-care mobile system in Canada.


Covisint announces preliminary Q4 revenue of $24-$25.5 million, short of estimates, and appoints Sam Inman (Comarco Wireless Technologies) as interim CEO.


Accretive Health says it will probably not meet the SEC’s deadline to file restated financial results from the last three years, which will likely cause its stock to be delisted from the NYSE next week. 


General Atlantic is said to be the frontrunner to make a $100 million investment for a 30 percent stake in 1,400-employee healthcare IT services firm CitiusTech, which seeks capital to fund growth in Europe and the Middle East.


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Validic hires John Turnburke (MedFusion) as SVP of business development, Chris Edwards (Allscripts) as VP of marketing, and Ben Clark (Allscripts) as VP of operations.


Janet Dillione, executive vice president and general manager of Nuance’s healthcare division, will step down on March 21, according to an SEC filing.


Richard Paula, MD (Tampa General Hospital) is named CMIO at Shriners Hospital for Children (FL).


Brian Ahier (Advanced Health Information Exchange Resources) is named director of standards and government affairs for Medicity.


Connance names Michael Puffe (Huron Consulting Group) SVP of sales.

Announcements and Implementations


MMRGlobal announces a confidential patent agreement with Cerner relating to MMR’s MyMedicalRecords PHR portfolio, including the one above submitted in 2005.


OCHIN and Health Choice Network launch Acuere QOL, a data aggregation, analytics, and quality solution powered by the Caradigm Intelligence Platform that will help CHCs and PCAs manage populations and improve quality.

PatientsLikeMe launches a media campaign urging people to share their medical information. How the for-profit PatientsLikeMe makes money: selling the medical information people share to drug and device manufacturers.

Government and Politics


A GAO report recommends that HHS pay more attention to the reliability of EHR data used for quality measures and use them to measure progress.


BIDMC CIO John Halamka reports that the ED has been beta-testing Google Glass since December to view the patient dashboard during examinations. He says its greatest strength is being able to provide real-time updates at the bedside and will become valuable when tied to location services.

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Executives of three Madison, WI-area healthcare IT companies were among the 35 invitees who were briefed by White House and HHS officials on healthcare innovation and entrepreneurship last week, including a session with National Coordinator Karen DeSalvo, MD.  The companies were Nordic Consulting, Forward Health Group, and healthfinch.  


Speaking of the White House meeting, HIStalkapalooza winner and Nordic Consulting President Drew Madden broke out socks appropriate to the occasion. It’s apparent that he has worn them before, with the obvious question being, “To where?”


I recently mentioned that I rarely complete a HIMSS member survey because the are so long and poorly designed. I just received one asking for feedback on the annual conference that ran eight online pages and 1,100 words. Needless to say my incompletion record remains intact.

A Fitch Ratings report says hospitals may face weakened credit ratings as a result of their ICD-10 conversion.

The Department of Homeland Security warns users of the now-unsupported Windows XP that they should at least replace Internet Explorer with a more secure browser for which security updates will be issued.

The Society of Thoracic Surgeons will connect its clinical database to CMS claims data, allowing researchers to track readmissions, second procedures, and long-term survival.

Weird News Andy wonders if the hospital gets a commission on tickets as local police install a red light camera near the ED of University Hospital of Tamarac (FL), snaring at least one patient experiencing chest pains. WNA quotes a related story in which most people with chest pain in Northern Utah drive themselves to the ED, slowing their treatment since ambulances can run ECGs during transport and alert the cath lab team to be ready at the door.

Sponsor Updates


  • Shareable ink Founder/CTO Steve Hau will run in the Boston Marathon on April 21 and will personally match up to $10,000 in donations for victims and survivors of the 2013 bombing. 
  • Capsule Tech will showcase Capsule SmartLinx Medical Device Information System at the American Organization of Nursing Executives annual meeting in Orlando.
  • Fujifilm Medical Systems and Fujifilm SonoSite will participate in the National Consortium of Breast Center Meeting in Las Vegas March 15-19.
  • Perceptive Software launches v10.3 of its Enterprise and Workgroup Search.
  • Holon Solutions and Texas Organization of Rural & Community Hospitals (TORCH) will build a health information exchange (HIE) that will connect North Texas Medical Center (TX) to local clinics.
  • HealthCare Anytime offers two-minute video overviews of their enterprise and SaaS portals.
  • NTT Data is doubling the size of its US headquarters in Plano, TX.
  • Seven healthcare CIOs shared strategies for managing IT cost while maximizing its value at the CIO Summit in Chicago co-sponsored by Impact Advisors.
  • NexxRad Teleradiology Partners selects Merge PACS to integrate with its NexxRIS.
  • ZirMed partners with Precyce/HealthStream to offer client ICD-10 education to the ambulatory market.
  • WiserTogether and Truven Health Analytics partner to help consumers make better healthcare decisions.
  • Porter Research President Cynthia Porter shares her thoughts on the Health IT Marketing and PR Conference in Las Vegas April 7-8.
  • pMD announces that all of its new mobile charge capture implementations will be ICD-10 compliant.

EPtalk  by Dr. Jayne


I was pleasantly surprised in my personal Yahoo mail account this morning when they returned a feature that was taken away with its redesign last fall. Although I’m glad I can now see my folders and their contents, I still wish they would bring back the tabs across the top that allowed multiple emails to be open at the same time. They also followed up with an email response to my original complaint letting me know. After the original annoyance of the upgrade, I moved most of my real email activity to Gmail, so pretty much all I use Yahoo for anymore is coupons and shopping promotions.


Inga tipped me off to this piece regarding physician professional satisfaction. The study showed multiple factors as having a positive impact on physician professional satisfaction:

  • Perception of whether high-quality care is being delivered
  • Control over work environment, pace, and content
  • Common values shared with leadership
  • Respectful professional relationships
  • Fair and predictable incomes

Not surprisingly, these have more to do with how practices and physician organizations run rather than with EHR. Although there are problematic EHRs and other IT systems out there, my sense over the last few years is that physicians often use them as a scapegoat. My local colleagues have voiced the thought that they can have some degree of control over EHR (refusing to use the system, demanding de-installation, blaming the vendor) but that some of the other factors (control over work environment, salary issues) are simply untouchable.

Thinking about this from a pure behavioral health standpoint, this is classic behavior. When people experience trauma, they tend to cling to the things they can control even when the rest of their lives are out of control.

Although the timing of the study didn’t allow assessment of the impact of the Affordable Care Act, I see a lot of physicians ready to use it as a scapegoat even though the majority of its changes have not yet impacted anything other than the access issue. I liked the fact that the study had a qualitative portion, which included open-ended interviews rather than just survey-type items. Those types of questions allow respondents to share direct responses without feeling the need to fit them into a predefined response box.

Unfortunately, the responses may also fail to allow full understanding of or exploration of the results. Physicians stated that “their EHRs required them to perform tasks that could be done more efficiently by clerks and transcriptionists.”

Since I spend a lot of time working on efficient clinician workflow, I would have wanted a follow up question. Is it really the software that is requiring the workflow, or is it also impacted by organizational policies that require physician data entry where it is not necessary? Is it impacted by continued administrative cost cutting that forces work onto physicians because they are perceived as “free labor” since the hospital doesn’t bill for their services as community physicians? Of course those would be rather leading questions, but that’s what I see a lot of in our metropolitan area.

Due to my CMIO responsibilities, I cobble together my clinical experience at several different hospitals. Two of them have the same EHR vendor, yet the user experience difference is night and day. One system has been configured to require endless busywork. The order sets are poor, in a confusing order, and missing seemingly key components. Physicians are required (by administrative decision) to key a PIN for each individual order rather than being able to authenticate a cohort of orders at once. That kind of thing is fixable through educating the decision makers and ensuring that physicians are part of that decision-making process.

Don’t get me wrong, there are a lot of bad EHRs out there. It’s hard to sort that out though when poor leadership, incomplete training, and lack of understanding can cripple a perfectly good system. We need to remember that there are plenty of “causal” factors to go around, In order to truly deliver physician usability, we have to address both the hardware/software issues and how the system is implemented and governed.

In addition to EHRs, physicians cited multiple sources of dissatisfaction:

  • Obstacles to care, such as unsupportive practice leadership or payers refusing to cover recommended services
  • Income instability
  • Burdensome regulations, including Meaningful Use

Unfortunately, these aspects of physician practice are mostly outside our control. We can’t control payers and spend countless hours of uncompensated time trying to get care for our patients. We can see more patients, but we can’t control the wide variation in payments for the same service that we see across payers. We certainly can’t control the regulatory environment.

So what do we do? We circle back to the EHR as something we think we can have some control over.

I don’t have any good answers here and wish I did. I’d love to have a magic wand or even a sparkly Band-Aid to make it all better. How do we empower physicians to be part of the solution? How do we help administrators make rational decisions around system selection and implementation? How do we get them to share the reins with providers? Email me.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis, Lorre

More news: HIStalk Practice, HIStalk Connect.


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March 13, 2014 News 1 Comment

HIStalk Interviews Mark Bakken, CEO, Nordic Consulting

March 12, 2014 Interviews 3 Comments

Mark Bakken is CEO of Nordic Consulting and an investor in several healthcare IT startups.


How’s Nordic’s business these days?

Our business is booming, like everybody else in healthcare IT right now. We’re doing a lot with optimization, helping a lot of Epic customers as they figure out how to leverage their investment in Epic and the EMR to not only improve care, but reduce costs at the same time. 

It’s been pretty fun to be able to send in experts to quickly do an assessment and say, hey, if you enabled all these features and other things, you could most likely make your co-workers very, very happy by saving them some time, and at the same time, get better results or hone in on a cure a little faster, leverage the technology you have while at the same time get more done with less. It’s like the equivalent of robots for manufacturing. It’s fun to do these. 

These organizations are so large. Nobody likes to eliminate positions or let people go if they don’t have to. But since most of them are so big, they can reduce the number of staff they need relative to them growing. If they do acquisitions and mergers, they don’t need to hire as many. The net effect is their efficiency gets better from a cost perspective, or they could do it through attrition if they say we no longer have to do registration, for example. Customers and patients are doing it automatically, so we need a lot of people. That person can then take a new career opportunity within a healthcare organization.

It’s fun to be on the forefront, to see organizations starting to leverage their initial investment into that second wave.


The company just moved to a new headquarters location. Epic is known for some interesting and fun buildings. What’s yours like?

[Laughs] It’s nowhere near as Disney or Google-like as Epic’s, but it’s nice and open and airy. We pride ourselves on transparency. We made it nice and professional looking, but within reason, I would say.


What’s the overall state of healthcare IT innovation and the business climate in Wisconsin?

Obviously with Epic in Madison — and I’m in Madison — there’s a lot going on here. There’s a lot of really sharp people that either come to the University, work at Epic, and then they have some ideas. Epic’s road map isn’t going to get around to building those into their core products for a few years, so they say, hey, maybe I can do it, grab some friends, and give it a shot at the new American dream — starting your own company and making it big some day. There’s a lot of that going on.

There’s a lot of support around that from the investment community here. Madison, Wisconsin was one of the leaders in the whole biotechnology wave that started taking off with stem cell research and everything else. Not to mention all the providers in Wisconsin were some of the early adopters, especially with Epic in our back yard, where they tried some things and are benefitting from some of those early advances with healthcare IT. We’ve got a lot of the good raw ingredients here.


Neither you nor Judy Faulkner would have fit my mental model of what education a founder would have since you both have degrees in computer science. Is there something different about being educated at University of Wisconsin or does Epic just create things that are like Epic?

It is interesting because usually that isn’t the background. We’ve taken different paths. Judy has been at it obviously for a long time. Trying to figure out the right mix and perseverance is a big piece of it and you do find that in computer science people that gravitate towards that. There’s always a problem you’re trying to figure out and there’s many different ways to go about it. 

Maybe there’s something to that. Who knows? It might just be coincidence or maybe it is one of those things, as computers and technology are becoming much more relevant in a services-based economy, where you can use computers to automate things. That’s a good question.


What are you doing with your investing and what kinds of things you look for in companies?

What I look for, like most people, is a great management team, leadership, and passion. People that can inspire people, whether it’s people that follow them or just believe in their vision and their dream, whether it’s customers, or potentially investors. Then other employees that have the same desire or vision to do that. 

With healthcare and IT and everything going on right now, all the pressure and all the change and everything else, there’s lots of ways you can use technology to not only get the patient more engaged and more accountable and figure out how to do that from the Fitbits, smart scales, to the whole continuum of care that say, it’s all about responsibility. It’s not just the physician, it’s not just the healthcare organization. Let’s all try to leverage technology to be healthier and live longer and find things sooner so we can find a cure.

Learn from each other. I heard a stat that says something like an average 40 percent of physicians’ initial diagnoses are incorrect. If that’s true, we can definitely do better than that by leveraging data. If we can leverage technology, leverage data to find things, to hone in on things sooner before they’re uncurable or unfixable, that ends up being a good thing. That’s basically what you look for. 

Epic, Cerner, athena, Meditech, McKesson, AllScripts — the list goes on and on. They’ve got a really good platform and a good foundation, but healthcare and driving down costs and improving care is much more than just the clinical data. You got to take everything into account and there’s lots of different ways to do that. There’s a lot of bolt-ons.

I saw a ton of this with the whole Microsoft wave and revolution in 1990s and early 2000s where Microsoft has a platform, and then there’s lots of other companies out there like, hey, we can build on it and we can make something better for what you specifically need. The thing is, the bigger the companies get, they can’t come out with that specific module or niche. It might take them three to five years, and by the time they come out with it, the market may have moved on. They might have a different need or something else came up. 

Young, small startups that are agile and can get things done quickly … it’s fun to be part of that.


What are some companies you’re investing in?

I would probably start with Catalyze.io. They’re creating repeatable platforms for healthcare IT. It’s HIPAA compliant. Instead of reinventing the wheel, there’s a lot of things that we could learn from each other. We can share that framework to do quick custom development stuff.

Forward Health is a great analytics company, population health, medical intelligence organization. Great way to slice and dice information easily. Not just clinical data, but when you look at RX data, claims data, consumer data, or anything else that you need in order to make better decisions faster for actuaries and statisticians as well as physicians.

Wellbe.me is another organization. Patient engagement before they come in for a surgery or when they leave, making sure they do all the things ahead of time and they fill out all the forms and all the checklists. They do it in a very easy way that’s a nice wraparound any of the EMR programs out there. Very affordable, works very, very well. Lots of interest from everybody to say, hey, when you come in, if you do all these things ahead of time, the odds of you not having to be readmitted greatly increase. Then afterwards, make sure you do all the follow-ups. It makes it easier for a healthcare organization to manage tons of people before they come in and after they come in and leverage their social network to do so.

Moxe Health, which is the connection and interfaces. Just think of all the different things you have to connect out there. Instead of paying someone to customize all those at the end of the day, maybe there’s 50 different systems that someone has to connect to, why do you have to custom build all those things over and over and over again? They’re making reusable app store type connectors out there.

Healthfinch is another one that makes a great way to save physician time. That’s their whole goal in life is to reduce the number of clicks. Right now there’s a lot of frustration on the physician side saying, hey, I just want to do what I do. Trying to find the best use of their time, finding that right mix without making them all hire scribes to follow them around. There’s some clever things they’ve done with prescription refills, which is interesting. On average, physicians spend seven percent of their time doing that. They have a way they can get it down to one percent. For every 100 physicians, if you can free up six physicians’ time doing things that could be automated, that’s a good thing for everybody.


What’s your vehicle for investing? Do you just make a personal investment or do you have a fund of some sort?

It’s all new territory for everybody. It’s either go to friends or family, which is tough because you don’t want to mix friends and family. It’s to try to do a round, or do a convertible note is what they would call it, where you can do a loan and then down the road, if they raise money, once they have more customers and more success than the valuation.

The trick is, you want to make sure the people actually doing the work have some substantial stake in the outcome and some motivation to make sure they can create something that’s creating value out there. If they do, they benefit and that would be good for me, too.

I just am a huge, huge fan of entrepreneurs. I know how tough it is to get going. You need the right mix of everything. You need the stars to all align and a little bit of guidance from “don’t do this” or “how do you do that?” Everywhere from how do you work with large organizations, how do you contract with them, how do you get insurance, how much insurance, to payroll, to taxes, to a lot of little things that everybody needed despite what they’re doing. If I can help point them in a direction that will save them a bunch of time so they can focus on what they really are good at, then I think that’s a good thing.


Is there a way the average person can invest now that some of the rules have loosed up, such as for crowd funding, for instance?

Not as easily as you would hope yet. You read all about the crowd funding. Some of the laws in Wisconsin, thankfully, have changed. You can actually get them some equity instead of some kind of token gift or something. It’s going to be easier without having to be accredited and all this other stuff and all these hoops. 

There’s some other things I’m looking at personally trying to do. Change the business lending laws to be more in line with America’s economy, which is more of a services-based economy. The business lending laws that were set up 70 years ago were based on America being a manufacturing-based economy. You need inventory, you need all these other things, assets, you need buildings that a bank could repossess in order to get a line of credit or a loan. If we can make that easier for people so they don’t have to spend a bunch of time trying to get people to invest in their idea and everything else, I think that would be a good thing. It would be good for them, good for America.


What do the companies you’re investing in need most, other than money?

They need a mixture of things. You’ve got to have a customer that is willing to work with you, to at least do the pilot, to work out the kinks, to figure out how to price it, how to package it, how to deliver it. That’s one.

They need mentors from every angle, from lawyers, from LLCs or S corp to C corp to some other structure, and then all the other mentor types around like that. In Madison, we have something called 100health, which is geared towards helping people figure out where they can go for different resources and packages to get their idea off the ground in the most efficient manner.

I do have to say, there is a lot of other interest in investment in healthcare IT right now from the venture capital community, even down to the tens or hundreds of thousands of dollars, whether they’re from Chicago or all over the country. I just was in an advisory board meeting where they said that VC funding has more than doubled in the last four years in healthcare IT space. The rest of the world’s starting to take notice, to say, hey, I think there’s something to this whole EMR and healthcare IT technology wave that will be good for everybody.


Money comes at a price and companies give away their equity too early or get taken in a direction that seems to be the quickest path to profitability and not really what their vision was. Do you see that as a challenge?

Yes, absolutely. There are strings attached. Part of it is finding the right way to do that. Typically in Wisconsin and other states around the country, there’s a lot of older money. They don’t quite understand this new world economy; the Silicon Valleys and WhatsApp be worth $18 billion, not to say healthcare IT is going to go that kind of crazy.

It is basically trying to find that right balance. That’s why I think I can, because I know the healthcare IT space. Me personally making some kind of investment of faith at some kind of valuation to at least set the bar that is fair. Then other people can piggyback on that and do things at the same ratio with the entrepreneurs and the people doing all the work feel like, OK, that’s fair, I don’t feel like I’m getting held over a barrel.


What are the start-ups most naive about?

Most of them really, really get excited about their idea and their program or whatever they’re going to do without 100 percent going to the market and knowing are people willing to pay for this, and if so, how much, and is it enough where they can actually make a good living by providing that value to a customer. People can think great thoughts, but if the market isn’t ready, if there isn’t a budget, if it really doesn’t make sense, if it’s a nice to have instead of a need to have, then it’s one of those lessons learned type things.


How do you think healthcare IT will look different than it does today in five years?

It will be hugely different in a very, very good way. There was another study that came out like one in eight hospitals had an EMR back in 2009, five years ago. Five years from now, I think almost everybody will. With that, hopefully we’ll be able to analyze that data to be able to find other Patients Like Me type thing, where physicians, nurses, everybody in the healthcare world can use that data to hone in on a cure faster or to diagnose something before it’s unsolvable. I think we really, really, really will be using data a lot more so to make care better so people can live longer, healthier, happier lives.


Do you have any final thoughts?

It’s pretty fun to be part of it right now, the whole healthcare IT revolution that’s going on. The one thing I look at is saying roughly 18 percent of our economy is spent on healthcare and it’s basically flying blind. We’re using data for everything else, so it would be nice to actually use this data to make care safer and better. It’s fun to be part of it.

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March 12, 2014 Interviews 3 Comments

News 3/12/14

March 11, 2014 News 6 Comments

Top News


The HIT Policy Committee submits its Meaningful Use Workgroup’s Stage 3 recommendations.

Reader Comments


From Pointy Toes: “Re: CEHRT Hardship Exception Guidance. This is a joke. All you have to say to qualify for the Medicare hardship exemption to avoid the 2015 payment adjustment is say you  had ‘2014 Vendor Issues.’ Tavenner previously said some ‘narrow’ hardship exemptions would be granted. Sounds like anyone wanting an exemption can request it and presumably one will be granted one. Why not just push the deadline back for everyone instead of requiring providers to jump through an extra hoop?” CMS issued guidance Tuesday for EPs and hospitals worried about being hit with penalties, even going so far as to provide instructions to choose “2014 Vendor Issues” no matter what their actual issue. It is ridiculous – setting the bar high officially, then accepting a wink-wink rubber stamp excuse for anyone who can’t make it. Maybe someone should track the vendors whose non-compliant yet certified products forced their users to claim hardship.

From Canuck: “Re: rumore that UHN in Toronto is replacing QuadraMed EHR with Cerner. I believe instead it came down to Cerner and Epic and Epic won.” Unverified.

HIStalk Announcements and Requests


Welcome to new HIStalk Gold Sponsor SyTrue. The Chico, CA-based company offers a business and clinical intelligence platform that tells hospitals how their clinical objectives are being deployed; what physicians are doing; and who in the market is providing services at a given cost and outcome. It integrates and structures disparate EHR information for predictive and clinical analytics used for data analysis, electronic abstraction, outcomes analytics, operations, population management, clinical research, and patient engagement. Thanks to SyTrue for supporting HIStalk.


Here’s one final mug shot featuring Tammi’s office de-stresser, which must have traveled furthest from Orlando while still not leaving the continental US (the UFO on a stick in the background should give a strong hint of her location).


Thanks to the 355 folks who have completed my reader survey so far. That number provides respondents with good odds of being randomly drawn for one of three $50 Amazon gift cards, but represents only around 1 percent of HIStalk’s 30,000+ readers. Spend less than five minutes completing the survey and you’ll help me plan the next year of HIStalk and earn my appreciation besides.

I’m always looking for interesting people to interview. Know someone who would be stimulating, fun, and a straight shooter? Let me know.

Upcoming Webinars

March 19 (Wednesday), 1:00 p.m. ET. The Top Trends That Matter in 2014. Sponsored by Health Catalyst. Presenters: Bobbi Brown, VP and Paul Horstmeier, SVP, Health Catalyst. Fresh back from HIMSS14, learn about 26 trends that all healthcare executives ought to be tracking. Understand the impact of these trends, be able to summarize them to an executive audience, and learn how they will increase the need for healthcare data analytics.

Acquisitions, Funding, Business, and Stock

First-half results from Scotland-based Craneware: revenue up five percent, pre-tax profit up seven percent.

CompuGroup Medical acquires three European HIT providers: lab software provider vision4health Laufenberg & Co and office-based physician software vendors Imagine Editions and Imagine Assistance.

Quest Diagnostics completes its acquisition of Solstas Lab Partners Group and raises its full-year 2014 financial guidance.


Employer benefits platform provider Castlight Health raises the price range of its IPO to $13-15 per share, up from the $9-11 range it set just a week ago. The company, which lost $62 million on $13 million of revenue in 2013, would receive proceeds of $140 million, valuing it at $1.5 billion. The company’s founders are Todd Park (US CTO and co-founder of athenahealth); Bryan Roberts, PhD (chairman and co-founder of venture capital firm Venrock); and Giovanni Colella, MD (founder of RelayHealth).



The Royal Free London NHS Foundation Trust selects OpenText to manage its scanned legacy case notes.

The Community of Hope (DC) is implementing Forward Health Group’s PopulationManager and The Guideline Advantage.

The VA awards Leidos three contracts worth $16 million to support blood bank software and the MyHealtheVet program.


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TeleTracking Technologies names Diane Watson (Tilt, Inc.) COO and Joseph Tetzlaff (inVentiv Health) CTO.


Michael Hart is promoted to VP of IT applications at Arkansas Children’s Hospital.


Craig Joseph, MD (Agnesian HealthCare) is named ICD-10 and EHR physician advisor at Texas Children’s Hospital (TX).

Announcements and Implementations

Cox Health (MO) deploys Phytel’s population health and patient engagement platform.

McKesson announces QICS for Cardiology, a CVIS-based workflow and critical results communications platform. OSF Healthcare (IL) is piloting.

QuadraMed announces GA of its QCPR 6.0 enterprise EHR, which includes bar code medication administration, a comprehensive problem list, a Web-based patient portal, the ability to create a CCD, and Canada-specific architecture requirements.


In Canada, Bluewater Health will roll out patient flow software from Oculys.


University of Colorado Physicians goes live on the DocASAP self-scheduling system.

Government and Politics

Office of Civil Rights fines the public health department of Skagit County, WA $215,000 for HIPAA violations involving information on 1,581 people exposed in its public web server, the first time a HIPAA fine has been levied against a local government.


The White House launches #GeeksGetCovered, encouraging technology entrepreneurs who can now buy their own non-employer health insurance because of the Affordable Care Act to start their own businesses.

President Obama riffs hilariously with comedian Zach Galifianakis, appearing on “Between Two Ferns” to plug Healthcare.gov (“I wouldn’t be with you here today if I didn’t have something to plug … Healthcare.gov works great now.”)


The phrase “healthcare exchange” always seems to be preceded by “troubled,” so add Maryland’s $200 million version to the list.  Like other states, it decided to create its own site, hired a contractor that it later said underperformed, missed its go-live date, and had to create a backup plan to accommodate people who wanted to enroll but couldn’t. HHS announces that it will investigate.

Hillary Clinton’s financial disclosure forms for 2012 reveal that her husband Bill took a $225,000 speaking fee from the struggling, non-profit Washington Hospital Center as it was laying off employees. The hospital also brought in George W. Bush to speak, but since his wife isn’t running for office, his fee remains confidential. Bill made a bunch of money in 2012 for addressing money-losing non-profits. Somewhere in those records is the payment he received from HIMSS if anyone knows how to locate them. I’d bet $400K.

Innovation and Research


A NIST report says that inadequate workflow integration forces users of ambulatory EHRs to develop system workarounds, suggesting that EHR vendors develop these capabilities:

  • At-a-glance physician views of patient schedules
  • Task reminders from previous patient visits
  • Redacting and summarizing lab results
  • Draft creation of patients orders in advance
  • Conversion of working diagnoses to formal diagnoses
  • Skip or defer tasks when workload requires
  • Role-based views of progress notes
  • Visually differentiate copied-and-pasted progress note text from newly entered documentation
  • Manage referral and consultation messages with specialists
  • Track scheduled consults and lab results review


The Charlotte, NC newspaper says that Carolinas HealthCare System will use innovative (unnamed) software and the information collected by its multiple EMR systems to identify ED patients who are likely to be readmitted, allowing team-based intervention and remote management. The system’s chief medical officer weighs in on hospitals that don’t use electronic medical records: “You don’t know how bad it is until you actually go back. It was like a time warp. The care is unsafe, it’s uncoordinated. It’s a nightmare…The system was absolutely stupid, and frightening.” I interviewed SVP/CIO Craig Richardville in September 2013. It might be time for a follow-up to talk about analytics.



Wellocracy provides a well done comparison chart of wearable activity trackers.



A column by InfoWorld’s executor editor says a disconnect exists between complex government EHR requirements and the stubbornness of the healthcare industry to embrace them, summarizing, “We have a mess of proprietary EHR systems with highly customized processes, a set of HIEs that use different standards and protocols to connect them, and a mandate to provide human-readable data from these disparate systems. What could possibly go right?”

In England, University Hospital of North Staffordshire plans to conduct video consultations via Skype, saying the service will reduce outpatient appointments by 35 percent.


The Gainesville, FL newspaper profiles Shadow Health, whose founder licensed avatar technology from the University of Florida to create nursing school education tools that students buy for $89.

A study finds that incorrectly flagging patients as being allergic to penicillin increases overall inpatient days by 10 percent and increases resistance to broad-spectrum antibiotics. Up to 95 percent of patients who say they are allergic to penicillin really aren’t.


New York-Presbyterian Hospital will host a hospital hackathon this weekend in which teams will design apps for its portal that improve patient access to care. The hospital is offering $85,000 in prizes and has filled all of its slots with 120 participants. Dr. Oz provides the video introduction.

Sponsor Updates

  • Kinetic Data names CareTech Solutions “Innovator of the Year” for realizing $4.7 million in cost savings by implementing Kinetic Request.
  • Premier enhances its OperationsAdvisor labor management solution to give healthcare organizations the ability to analyze labor efficiency across multiple care settings.
  • Ryan Uteg, senior advisor for Impact Advisors, is named to Consulting Magazine’s “35 Under 35.”
  • Allscripts Sunrise is selected by Black Book as top inpatient EHR.
  • Iatric Systems will deploy integration in the EDIS and vital sign monitors as Southeast Alabama Medical Center (AL) upgrades its McKesson Paragon HIS.
  • MedAssets’ National Sourcing Collaborative cumulatively saves providers $135 million over the last three years.
  • Wolters Kluwer Health launches Bates’ Visual Guide demonstrating evidence-based physical exam techniques.
  • Santa Rosa Consulting’s Fred L. Brown is inducted into Modern Healthcare’s “Health Care Hall of Fame 2014.”
  • Kareo announces that its ICD-10 Success Checklist is available on a write-on poster.
  • NextGen Healthcare’s CMO Sarah Corley is elected to serve on the EHR Association Executive Committee.
  • Medical Economics spotlights e-MDs customer John Bender, MD of Miramont Family Medicine (CO) for expanding his practice while 30 percent of local practices have sold or closed.
  • Health Catalyst publishes a free white paper with a candid 12-point review of population health management software vendors.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis, Lorre

More news: HIStalk Practice, HIStalk Connect


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March 11, 2014 News 6 Comments

News 3/7/14

March 6, 2014 News 1 Comment

Top News


The Defense Health Agency, established in October 2013 as a successor to TRICARE, requests $1.6 billion to support its health IT systems in 2015. It also wants $91 million for R&D to develop a new EHR by 2017 and $68 million to integrate its systems with those of the VA. Meanwhile, the VA’s 2015 budget requests include $269 million for EHR development.

Reader Comments


From TooMuch Coffee: “Re: WA state healthcare insurance exchange. You mention that 15k applications are stuck in limbo. I agree that’s not great, but they have signed up around 500k successfully. The site basically works, unlike OR and HI sites.” I’ve written about Oregon’s struggling exchange, so here’s the story on Hawaii’s: it received $204 million in federal funding, went live two weeks late due to software problems, has enrolled fewer than 5,000 people (at a cost of about $46,000 each), and has already been declared unsustainable without ACA rule changes since few potential customers and insurers are interested and it’s supposed to be self-funding its $15 million annual operating budget with 2 percent of the take. Meanwhile, the US Government Accountability Office says it will audit Oregon’s exchange, which cost $304 million and hasn’t enrolled a single person without manual help.

From Concerned: “Re: UHN in Toronto. Can anyone confirm that they are replacing QuadraMed EHR with Cerner?”

From Nobody Knows: “Re: value-based risk contracts. Is there a resources that details which payers and providers are engaging in them vs. those doing fee-for-service? I’ve tried AIS, HIMSS Analytics, and Billian’s and so far, no dice. Even a high-level report would be nice.”

HIStalk Announcements and Requests

inga_small This week on HIStalk Practice: You won’t want to miss the summary of my chat with eClinicalWorks CEO Girish Navani, who shares his thoughts on the MU program, population health, and health information exchange, plus provides an estimate of the company’s valuation if it were to go public. Despite the growing number of  employed physicians, work still needs to be done to integrate physicians and develop performance-based reward programs. The pay gap between primary care providers and specialists narrowed in 2013. I recap some vendor announcements from last week and muse on various HIMSS sights and sounds, including the future of Practice Fusion; Allscripts and its new tag line; what’s driving Aprima’s recent growth; and, the hot topic of ICD-10. Thanks for reading.

This week on HIStalk Connect: Samsung unveils the Galaxy S5, which integrates with both its two new smart watches and its new activity tracker. Basis, the maker of the B1 activity tracker, is acquired by Intel for a rumored $100 million. The FDA is looking for a vendor to develop social media analytics tools.

On the Jobs Board: Chief Market Strategist – Healthcare, EHR Tester, Epic Activation Consultant.


Welcome to new HIStalk Platinum Sponsor CompuGroup Medical. You see the count of big global customer numbers in their graphic above and the owner-led and publicly traded company is expanding its US sales. Offerings include CGM Clinical (integrated PM/EHR), CGM DAQbilling (PM), CGM webEHR (EHR), CGM webPRACTICE (PM), and CGM Enterprise (PM/EHR for community health centers); LIS, outreach, and reference lab solutions; the eSERVICES Patient Portal, EMEDIX Reimbursement Solutions, and the SAM disease management platform. The new CEO of CGM US is Norbert Fischl, who has an interesting background as leader of the company’s Northern European region, managing director of a software company, McKinsey consultant, and an Internet entrepreneur. Thanks to CompuGroup Medical for supporting HIStalk.


Here’s another update on one of our DonorsChoose projects that was paid for by the top-of-the-page ads. The 35 freshman girls in the Illinois high school taught by Teach for America teacher Ms. Schwartz are using the notebooks and colored pencils we provided to create College Bound Journals. They will fill them with goals, thoughts about their futures, and information they gather about college campuses and majors. You can see in the photo sent by the teacher that they’ve already started.  

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More remote mug sightings.


Anne-Marie wasn’t able to get way from the family medicine practice she manages to attend the HIMSS conference, so she made her own mug. She says it’s not nearly as cool as the original, but I disagree.


It’s time for the once-yearly HIStalk Reader Survey. It’s quick and I use the results to plan the entire next year of HIStalk, so I would really appreciate your taking five minutes or less to give me some guidance. I’ll sweeten the pot by randomly drawing three responses to receive $50 Amazon gift cards. Thanks in advance – most of the good ideas I’ve put in place came from responses to this survey.

Upcoming Webinars

March 19 (Wednesday), 1:00 p.m. ET. The Top Trends That Matter in 2014. Sponsored by Health Catalyst. Presenters: Bobbi Brown, VP and Paul Horstmeier, SVP, Health Catalyst. Fresh back from HIMSS14, learn about 26 trends that all healthcare executives ought to be tracking. Understand the impact of these trends, be able to summarize them to an executive audience, and learn how they will increase the need for healthcare data analytics.

Acquisitions, Funding, Business, and Stock


MedAssets reports Q4 results: revenue up 4.1 percent, adjusted EPS $0.28 vs. $0.25, beating estimates on both.


Clinical prediction software vendor Health Outcomes Services completes a $5 million financing round. CEO Jim Wilson has worked for McAuto, EDS, and Cerner and was president of Craneware before joining HOS.



ArborMetrix appoints former CMS administrator and FDA commissioner Mark McClellan, MD, PhD (Brookings Institution) to its board.

3-6-2014 12-31-58 PM

Idea Couture hires James Aita (Medicomp) as head of healthcare solutions.

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Bart Foster, founder and CEO of self-service medical kiosk maker SoloHealth, is replaced by Chairman Larry Gerdes (both above.) The company’s CFO has also resigned and an undisclosed number of employees have been laid off. Gerdes sold transcription vendor Transcend Services to Nuance for $300 million in 2012. One of SoloHealth’s investors is healthcare IT long-timer Walt Huff, the “H” in HBOC, where Gerdes was an executive from 1977 to 1991.   

Tamyra Hyatt (McKesson) joins Azalea Health as VP of marketing.

Announcements and Implementations

3-6-2014 9-32-27 AM

The New York eHealth Collaborative and the Partnership Fund for NY call for applications for participation in the second class of the  NY Digital Health Accelerator, where 10 early- and growth-stage companies will each receive mentoring and $100,000 of investment capital.


North Dakota officials announce the official rollout of the state’s HIN, which will connect all of North Dakota’s hospitals by the end of the year.


The US Army deploys a software upgrade to its battlefield Medical Communications for Combat Casualty Care EMR, also known as the MC4 system, that includes an upgraded operating system, enhanced security, and patient safety improvements related to allergies and medication history.

Government and Politics

HHS includes $75 million in its 2015 budget for ONC, a $14 million increase over last year.

3-6-2014 1-30-21 PM 

ONC updates its Health IT Dashboard to include a Rand Corporation-prepared review of literature on the impacts of HIT, with a focus on MU functionalities.


Analysis of full-year 2013 MU attestation data by Wells Fargo Securities finds that 92 percent of hospitals stuck with the same vendor for at least two years. Meditech, Allscripts, and Siemens topped the list of hospitals that stayed the vendor course, Cerner and CPSI were average, and Healthland, McKesson, and HMS lagged. It also finds that small hospitals seem to be dropping out in big numbers by the third year, perhaps because they’ve paid their EHR costs in the first two years and don’t want to deal further with MU complexity.

Innovation and Research

3-6-2014 1-09-43 PM

Hospitalization rates declined at nursing homes that used after-hours telemedicine services, according to a Commonweath Fund-sponsored study. Researchers estimate that the use of telemedicine services could net Medicare a $120,000 savings annually per nursing home.



Azoi announces Wello, a $199 case that turns an iPhone into a monitor for blood pressure, ECG, heart rate, blood oxygen, temperature, and lung functions.


3-6-2014 12-47-31 PM

Epic, Orion, and Siemens earn the highest customer satisfaction scores in a KLAS survey on HIE solutions. Overall provider satisfaction with HIE solutions has dropped an average of eight percent since last year.

Becker’s Hospital CFO looks back at hospitals whose bond ratings have been downgraded by Moody’s Investors Services because of EHR-related budget problems: (1) Health East Care System (MN), which is spending $145 million on Epic; (2) Community Medical Center (MT), which is having cash flow problems after installing Cerner and NextGen; (3) Saint Luke’s Health System (MO), implementing Epic for $200 million; (4) Scott & White Healthcare (TX), seeing increasing costs with Epic; (5) Washington Hospital Healthcare (CA), having increased costs and a negative margin after implementing Epic; (6) Robinson Memorial Hospital (OH), with losses partially attributed to its Allscripts Sunrise implementation.


Bloomberg News calls Mount Sinai Hospital (NY) “a heart surgery factory with obscene levels of pay,” claiming the hospital coaches patients to feign heart attack symptoms in the ED to get their stents covered by insurance, earns referrals from doctors with financial ties to the hospital, and pays its head of interventional cardiology $4.8 million per year. The head of another New York interventional cardiology program summarizes, “You essentially have physicians combing the streets of Staten Island, Queens, Brooklyn, and Bronx looking for patients they can screen on a treadmill to feed into the cath lab, where the big reimbursement comes.”

In Canada, Pierre Le Gardeur Hospital cancels all elective procedures after experiencing an unspecified computer system problem.


Weird News Andy has his ear to the UK ground in noticing this story, in which the British public reacts to news that a marketing company used a 47 million-record hospital data extract to target Facebook and Twitter ad campaigns. Another company was found to have loaded the entire database to Google’s servers to create interactive maps. The Hospital Episodes Statistics database had been made available by the government to researchers and approved private companies. The government has a PR nightmare on its hands because de-identification is hard to describe to laypeople who react to “my hospital records are on the Internet.”

Sponsor Updates

  • Vonlay concludes an Epic engagement with Aspirus (WI).
  • Physicians Interactive and McKesson Patient Relationship Solutions will jointly deliver Coupons on Demand, which will provide clinicians access to online cost-saving offers for medications.
  • Kinston Pulmonary Associates (NC) will implement NextGen PM and EMR from TSI Healthcare.
  • InterSystems joins the Global Alliance for Genomics and Health.
  • Gastroenterology-specific EHR provider gMed will add medical content from Health Language to its system.
  • E-MDs releases details on its June 5-7, 2014 User Conference and Symposium in Austin, TX.
  • CIO profiles ICSA Labs, which is now the largest government-approved EHR testing and certification body.
  • Hardin Memorial Hospital (KY) reports improved clinical response times since integrating telemetry alarms with Voalte smartphones.
  • Divurgent raises $5,000 during HIMSS for the Florida Hospital for Children.
  • RazorInsights ONE-Electronic Health Record achieves Stage 2 ONC certification.
  • Daniel Flanagan, executive consultant for Beacon Partners, discusses in the company’s blog his recommendations to ensure a clearinghouse is ready for the ICD-10 transition.
  • MedAssets estimates that its latest National Sourcing Collaborative event will drive $5 million annually in added value for its participating clients.
  • Connance expands its patient-pay solution to include predictive analytics and additional platform reporting and consumer engagement functionality.
  • On the company’s blog, MEA | NEA CEO Lindy Benton explains the significance of electronic submission of medical documentation (esMD) and health information handler (HIH).

EPtalk by Dr. Jayne


One of my fondest memories from medical school is working the ER during Mardi Gras. I sewed up more than one reveler who didn’t really need anesthesia because they were already feeling no pain. I chuckled when one of my former classmates sent me this story about the germs residing on Mardi Gras beads. Who would have thought that beads that have been thrown around in the midst of public drunkenness might have germs? I wonder if there’s an ICD-10 code for that? Maybe there’s one for choking on the baby in the King Cake as well.

One thing I found lacking at HIMSS was the presence of wearable devices (other than on attendees). I didn’t see much vendor promotion or anything cool enough that I’d consider it (although watching people try to interact with Google Glass was pretty funny). I don’t have any experience with Fitbit, but after reading this article I heard about on Twitter, I might consider one just to have this app. The Sleep Tracker Hack, which emerged from the recent Netflix Hack Day, helps a viewer find her place after sleeping through streaming media. I just might know someone who has fallen asleep in the middle of re-watching “Grey’s Anatomy” for the last several weeks. Unfortunately the hack was part of an internal hackathon, so it may never see the light of day.

I believe in patient engagement and making health-related technology accessible to patients, but there’s such a thing as going too far. I was reading a piece about the Bellabeat Connected System that turns a smart phone into a fetal heart monitor. It also mentioned the Huggies “TweetPee” that sends a tweet when the baby wets its diaper. Seriously? Unless your infant has a urologic problem, I’m not sure tracking urination on social media will do much more than drive followers crazy.

One of my favorite HIMSS connections reached out earlier this week to ask if I would be willing to help mentor a physician who would like to join the CMIO ranks. When I first started out, I had no one to look to for advice, so I was happy to oblige. One of his questions was what I think is the most important CMIO function. I’m not sure I can pin down a single one, but one of the most important in my book is being able to be the peacemaker among IT, the operations folks, and the physicians. Certainly there are other constituencies, but those are the three that tend to be the most contentious.

I’m still surprised that nearly a third of health systems still don’t have a CMIO. The organization where my mentee works falls into that category, but at least they understand that they need to work towards filling that role even if they aren’t ready to admit they need an honest to goodness CMIO. Whether we’re called Medical Directors or Directors of Informatics or Physician Champions, we can still help organizations move forward.

His hospital is currently struggling with physician engagement and clinical oversight, so it makes sense that a physician would be uniquely positioned to assist. He’s not highly techy, but I think that’s OK – if we can master anatomy and pathophysiology, we can learn enough about networks and software to be meaningful participants. The key is knowing who our experts are and being willing and able to leverage them appropriately.

He’s worried that his hospital isn’t really ready to formalize physician leadership in the IT space. There have been comments made about fears that the CMIO “will come in and boss IT around because he’s a physician” or that he will preferentially take the physicians’ side in arguments. I’m encouraging him that even though his role is emerging,  he should ensure that  it’s well defined and that leadership is prepared to support him. Without those elements, the risk of frustration will be fairly high for all involved.

At this point, I think he’s wise to negotiate for a formal position, but I’d recommend going for something part time that lets him dip his toes in the waters of clinical informatics without locking in at an organization that might not be as ready to move forward as he thinks they might be. That will buy him some time to work on professional development and to build the skills he’ll ultimately need if he wants to make a career of this. I’ll keep you posted as I hear from him. I’m looking forward to remembering what it was like to be young and idealistic before the CMIO life started beating me down.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis, Lorre.

More news: HIStalk Practice, HIStalk Connect.



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March 6, 2014 News 1 Comment

News 3/5/14

March 4, 2014 News 7 Comments

Top News


FCC Chairman Tom Wheeler announces the formation of a task force that will seek ways to increase use of broadband to deliver telehealth, mobile apps, and telemedicine. Heading up CONNECT2HEALTHFCC will be Michele Ellison, a lawyer who runs the agency’s enforcement bureau. Wheeler said in the announcement, “We must leverage all available technologies to ensure that advanced health care solutions are readily accessible to all Americans, from rural and remote areas to underserved inner cities. By identifying regulatory barriers and incentives and building stronger partnerships with stakeholders in the areas of telehealth, mobile applications, and telemedicine, we can expedite this vital shift.”

Reader Comments

From Just Tim: “Re: MU stages beyond stimulus payments. What is the legislative basis to extend the MU program? MU requirements were supposed to run in conjunction with years in which payments were made, not years after penalties kick in. I’d certainly agree that if someone never got to Stage 3, they could reasonably be penalized on an ongoing basis. Otherwise, we’ve just created a large bureaucracy with the power to continue to push unfunded mandates.” Legal scholars and political junkies, the less legislative among us are calling.

From Dim-Sum: “Re: military EHR replacement. Word on the street is that the vendors of choice and partners are as follows. Six service integration (SI) firms will bid Epic. The team that is getting the most news is Leidos/Accenture/Harris. Cerner has a single exclusive SI partner (still doing research to see who that SI is). Allscripts cannot find a partner for their Sunrise. Meditech has the incumbent Northrop Grumman. McKesson walked away from GDIT/Vangent. Siemens has a yet to be named DoD giant. Competitive bids will require an investment by prime and sub software solution firm of about 1.5-2 percent of the total contract value. That means that to win a $5B deal with the DoD, the investment for resources, capabilities, compliance, and regulatory wherewithal (see FISMA, FedRAMP, DIACAP, 508, JITC etc) is $50 million USD. Good Luck beltway bandits and COTS EHR dreamers.” Unverified.


From Brenda: “Re: Washington’s insurance exchange. Add it to the list of those having issues. By the way, I’ve recommended HIStalk to countless people and I’m glad our company has been a sponsor for about a year now.” The Healthplanfinder exchange has 15,000 applications that are stuck because the user-entered information can’t be matched to the state’s Medicaid benefits database or contain incomplete information (hello, programmer edits?) I speculate that the state incurred the wrath of the grammatical gods when it combined “health plan finder” into a single word.  

3-4-2014 12-52-43 PM

inga_small From Charger: “Terrific correspondence from Orlando; much appreciated since I could not attend! I’m sure you have been deluged with coffee mug requests and are out of stock, but may I place an order for one upon receipt of any new inventory? I will gladly swap you one of my local Karl Strauss Brewery pint glasses in return.” Thanks for the generous offer, but sadly all the coveted coffee mugs are gone. Lorre and I are trying to convince Mr. H that the timing is perfect for the opening of an online store featuring HIStalk swag. Beauty queen sash, anyone?

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More mug sightings: Investor’s Chair contributor Ben Rooks, who obviously works standing up while looking at green ivy outside his San Francisco office; and Mike Jefferies of Longmont United Hospital, whose Spotify-HIStalk two-monitor setup looks a lot like mine. I still have a few more photos to run next time.


From Dr. Travis: “Re: Nordic’s new office. Thought this was very cool.” I had to clarify with Travis since this is a Midwestern, tailgating, and college thing that much of the country won’t understand: it’s a cornhole platform.  

From Ion Exchanger: “Re: HIMSS booth. You had traffic in your booth back in the hall. You should get another exhibitor to give you space free in return for drawing people.” That idea has come up on occasion, although not usually from people offering space. Our first-time exhibitor experience was good, especially since it was a low-rent, homebrew operation designed solely to give Lorre a way to say hello to interested readers and sponsors. I think I’ve decided to do it again in Chicago.


From Dr. Matt: “Re: QlikView. First there’s an Epic partnership and now I find at HIMSS that Health Catalyst offers QlikView on top of their data warehouse. Why are these big players using it?” I’ll let those organizations speak for themselves.

From Doctor N: “Re: HIMSS conference. It was my first one. Only the HIStalk people made me feel valued as a practicing physician. The insults, lack of humility, time away from my clinic, and the lack of vendor understanding of how medicine really works will keep me from returning soon. The sessions could have been done online and the networking conversations were shortened because everyone was in a hurry to get somewhere else. I believe I have seen the American medical industrial complex at its worst. I was surprised at the number of vendor folks who are physicians and how little they know about how we pay for healthcare: SGR (which will worsen matters for providers) and $156 billion being cut from Medicare Advantage plans. They have no clue that I’m not paid for population health and most docs in my community hardly even know the meaning of the term. It is like we are buying the horseshoe, barn, and saddle in the hope that we’ll get a horse for a present. HIStalkapalooza, however, did not disappoint!”


From Spelling CMIO: “Re: a tech solution to HIT spelling problems. As technology professionals, we ought to be able to bring our expertise to bear on the current plague of spelling confusion. I suggest we start to use regular expressions, like: HIM*S* and HIP*A* so that all variants can be brought under the welcoming umbrella of mediocrity. Heck, we could even bust out CM*S to obscure the failure to include ‘and Medicaid’ in the name of our favorite bureaucracy. We could even try E[Pp][Ii][Cc] to free the caps-lock crowd from their yoke of humiliation.” Scanning for “HIMMS” news stories turns up 56, which is pretty sloppy.


From Frank Poggio: “Re: ONC. Issued new 2015 test criteria while at HIMSS last week. They kept repeating that this new (and extensive at 242 pages) test criteria is ‘voluntary’ for vendors. Here comes another wolf in sheep’s clothing. Do you really think the 2015 Criteria will be ‘voluntary’? How can they generate a revised list of criteria that fixes bugs and not make it required? How can they add something critical to patient safety such as UDI and not make it required? Breaking out CPOE components has been something niche vendors have been asking for since the start. So will those vendors ignore it and stick with 2014 criteria? I have worked through dozens of tests with clients since the inception of ONC and every time they expand or make a test update it soon becomes mandatory by the authorizing testing labs … and with some ATLs sooner than others. I give the 2015 version at most four months before it becomes mandatory.”

HIStalk Announcements and Requests

Listening: new from the all-female, LA-based spacey rock quartet Warpaint, which sounds a bit like Cocteau Twins (and that’s a good thing). I’m also enjoying defunct, brilliant Irish pop band The Thrills.

Some random thoughts I had regarding the HIMSS conference:

  • I was surprised and happy that the vendors of much-hyped analytics and population health management products were restrained in their pitch. Many companies talked about those products, but I didn’t hear a lot of wild claims.
  • The terms “big data” and “cloud” weren’t repeated reverentially and annoyingly to the extent that might have been expected.
  • What is population health management, exactly? It will be whatever payers say it is, no different than “quality.”
  • I’m not impressed with “big data” when healthcare is woefully indifferent to “little data.” We ignore evidence-based medicine, warnings for inappropriate or duplicate tests and drugs, and quality measures. We are sloppy about monitoring our supply chain and controlling our labor and materials costs. We pay little attention to the free exchange of information we hold about patients. We don’t like the idea that patients themselves should see our digital secrets. We should be using the information we have to its fullest before trying to tackle giant databases containing even more insights that we’ll ignore. Speak up if your hospital is different.
  • I’m not sure if patient engagement was just a token HIMSS nod or a real movement. I don’t see stretched providers getting excited about engaging patients unless government or competitive pressures force them to. It was nice to see patient advocates at the podium, even if only sporadically.
  • People are beginning to realize that EHRs aren’t necessarily the center of the universe. Small vendors are creating specific applications that use the EHR, which makes them easier to develop, cheaper, easier to use, and easier to buy since any buyer’s remorse will be several zeroes cheaper than the EHR itself. A question to ask of the dwindling number of EHR vendors might not be what their system does, but what does it allow to have done by other sources? Those companies were in the hall.
  • The government has taken a lot of innovation out of the system with Meaningful Use and ICD-10. I said from the beginning that taking MU money means making the federal government your incessantly nagging partner, but with penalties following rewards it wouldn’t have mattered anyway. I got the sense that attendees were more interested in what HHS and ONC say than what vendors were telling them.
  • Financial uncertainty as well as a big implementation and optimization ramp-up business has increased the willingness of providers to pay a premium to use consultants since they don’t want to get locked into salaried employees for specific short-life tasks. Consulting companies seemed to be generating a lot of interest.
  • Hospitals, like every swollen, inefficient, and political bureaucracy, will do whatever it takes to protect their own interests. They have money and clout and they aren’t just going to happily reduce their profits, headcount, or ambitions to reduce overall healthcare spending. Integrating their acquisitions will be a target market.
  • HIMSS is always like a boat show, but this year I’m not sure many boats were sold.

Acquisitions, Funding, Business, and Stock


Telus Health acquires Med Access, a British Columbia-based vendor that claims its EMR is #1 in Canada with 4,000 users.


Clinicient, a provider of RCM and clinical solutions for rehabilitation therapy, raises $15 million in Series C funding from Catalyst Investors and names Rick Jung (Medsphere) chairman and CEO.

Castlight’s IPO could raise up to $140 million based on a revised filing made this week.



PatientPoint awards Xerox a $28 million contract to work with hospitals and physician practices to introduce PatientPoint’s digital check-in and population health management software and to provide training and support.

Denver Health selects Besler Consulting to assist in the identification of Medicare and Medicare Advantage Transfer DRG underpayments.

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UCSF Medical Center will implement Oneview Healthcare’s patient empowerment program at three Mission Bay hospitals.

The University of Miami Health System selects Lockheed Martin to manage its healthcare data, develop predictive models for risk identification, and build automated systems to give providers data at the point of care.

Florida International University’s faculty practice chooses PatientKeeper Charge Capture.

Citizens Medical Center (TX) selects MModal for transcription services and front-end speech recognition.

West Florida ACO will implement eClinicalWorks Care Coordination Medical Record.


Forbes names Epic’s Judy Faulkner as #520 on its list of “The Richest People on the Planet,” estimating her net worth at $3.1 billion.



Accretive Health appoints Patrick Funck (Segwick) SVP/CIO.

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HCI Group names Bill Bria, MD (Shriners Hospital for Children) as CMIO and Robert Steele (Sterling Healthcare Initiatives) as SVP of delivery operations.

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Greater Houston Healthconnect CEO Jim Langabeer, PhD resigns to return to his previous employer UT Health Science Center, with CTO Phil Beckett, MD named acting CEO.

Carolinas HealthCare System hires Nancy Olson, RN-C, MBA, PhD (Providence Health & Services) as its first chief nurse informatics officer.

Announcements and Implementations

inga_small WEDI, in partnership with EHNAC, will create a Practice Management Accreditation Program to review PM vendors in the areas of privacy, security, mandated standards and operating rules, and operational functions. While I am all for having minimum performance standards, is this really the best time to ask vendors to jump through one more hoop to remain competitive in the marketplace? It’s no surprise that we are seeing limited advances in product usability and innovation.


The local business journal profiles St. Francis Hospital (CT), which goes live on Epic next month following a two-year, $120 million transition. Above is VP/CIO Linda Shanley.

Summit Health (PA) implements Wellcentive’s population health management solutions and services.

3-4-2014 1-13-58 PM

Ontario’s Group Health Centre goes live on Epic.

Wellmont Health System (TN) transitions to Epic in its physician offices and hospitals.


North Oaks Medical Center (LA) goes live with a two-way interface between Epic and the Masimo Patient SafetyNet remote monitoring and clinician notification system.

GetWellNetwork debuts GetWellNetwork Ambulatory, which is available on mobile and stationary devices and integrates with EHRs to provide personalized information, healthcare tools, and patient pathways.


CoverMyMeds launches an API that enables providers of EHRs, e-prescribing systems, and PM systems to offer an NCPDP standards-compliant electronic prior authorization solution.

John Gomez launches Sensato, which will offer healthcare privacy and security assessments, guidance, and tools.


UC Irvine Health deploys WANdisco and Hortonworks Hadoop data technology to provide real-time information for patient care. They run Allscripts Sunrise, I believe, and an unnamed data warehouse technology described in the announcement as one that “struggles with availability issues as well as the volume and variety of data it can handle.”

Government and Politics

inga_small The FDA is seeking a contractor to monitor social media chatter about drugs, medical devices, and other regulated products in order to track conversation shifts following FDA warnings. I found this move especially interesting in light of the heavy Twitter traffic during HIMSS and my realization of  the potential value of mined Twitter data. Now I’m wondering if anyone has figured out a way to combine data from social media chatter with old-school opinion polls from phone and mail surveys. That could be powerful.

ONC releases additional draft electronic clinical quality measures for review and testing for the possible inclusion in the MU and other federal programs.


The front-page story of the March 10 issue of Time says that Healthcare.gov had so many problems that the White House was ready to shut it down and start over right after its launch. It says that it’s not clear even now who was supposed to be in charge of the launch and that people knew upfront that the site’s design was flawed.

Speaking of Healthcare.gov, HHS says it will need $1.8 billion in FY2015 to run the federal health insurance exchange.


A three-year study finds that patient-centered medical homes do little to reduce costs, decrease utilization, or improve care, leading researchers to conclude, “Medical home interventions may need further refinement.”

The use of patient portals for secure messaging does not significantly change the frequency of face-to-face visits, according to a Mayo Clinic study. Weakness of the study are that portal messages were studied in a vacuum rather than in the context of all provider communication, it looked only at the number of visits rather than patient outcomes, and most of the study subjects were Mayo Clinic employees.


Baylor Regional Medical Center announces that it will not accept the Malcolm Baldridge National Quality Award following allegations that it improperly managed a neurosurgeon who is accused of botching surgeries while under the influence of drugs. An extensive profile in the Dallas Morning News paints a disturbing picture of a physician who was labeled a sociopath and serial killer by colleagues. We featured the story in September 2013 with this summary:

A Dallas news magazine recounts the fascinating tale of a newly licensed MD-PhD neurosurgeon whose incompetence left several patients maimed or dead while the state’s medical board couldn’t stop him from practicing. Colleagues called the doctor the worst they had every seen and said his skill level was no higher than a first-year resident as he kept inadvertently slicing arteries causing patients to bleed to death, and in one case the OR team had to forcibly remove him from the OR to prevent him from killing his patient. His marketing team and his 4.5 star Healthgrades.com rating brought in plenty of new patients to his loftily named practice, Texas Neurosurgical Institute. Surgeon readers will be horrified by this recap by a peer who had to clean up one of his messes: “He had amputated a nerve root. It was just gone. And in its place is where he had placed the fusion. He’d made multiple screw holes on the left everywhere but where he had needed to be. On the right side, there was a screw through a portion of the S1 nerve root. I couldn’t believe a trained surgeon could do this. He just had no recognition of the proper anatomy. He had no idea what he was doing.” The article blames the situation on malpractice caps, laws that hold hospitals liable for damages only if their intentions are provably malicious, and a nearly powerless medical board charged more with keeping licensure records and counting CE hours than watch-guarding patient safety.


Mike “PACSMan” Cannavo summarizes HIMSS14 from the imaging perspective in an Aunt Minnie article (simple registration is required.) He tells me that HIMSS rules even though RSNA is a bigger conference because, “The balance of power has definitely shifted from departmental solutions to facility-wide ones and IT and the CIO/CTOs make those decisions here.” Another of his observations:

HIMSS may, and probably will, command the lion’s share of the trade show budgets for VNA and cloud companies from now on. Considering there were more than two dozen vendors playing in this arena alone, plus the majors who showed various central data repository (CDR) solutions, this can affect other trade shows in terms of booth size and revenue. Given that attendance at most radiology-specific shows has been flat or declining and time spent at the shows has declined each year, HIMSS poses even more of a threat.

A group of former senators (Tom Daschle, Trent Lott, John Breaux) forms the noble-sounding Alliance for Connected Care, which will lobby Congress to protect the interests of its big-company members (Verizon, WellPoint, CVS, and Walgreens) as well as patients who benefit from telehealth services. In addition to seeking friendly governmental consideration, the group wants to lift geographic treatment limitations and build the case for telehealth as an effective care delivery mechanism. Surprisingly, HIMSS isn’t among its lengthy list of advisory board organizations. I’m always suspicious of the motivations of retired politicians anxious to make up for the income they lost while holding office, but in this case their announced intentions seem appropriate.

Brian Ahier got a one-on-one interview with National Coordinator Karen DeSalvo at the HIMSS conference. She says everybody has been focused on collecting information via EHRs, but now it’s time to allow patients to participate and acknowledge that “health is more than getting people to a doctor” since only 10-20 percent of outcomes can be attributed to the healthcare system. She clearly has a public health mindset as did her predecessor and she gets a “bravo” for that.


The CFO of Wake Forest Baptist Medical Center (NC) lists reduced Epic expenses as one element of its improved financial performance in which six-month operational losses were reduced from $49.8 million to $23.5 million. The hospital still has high expectations for Epic, saying in a bond ratings agency report, “Management believes that future financial performance must be improved from current levels, and continues to aggressively pursue both short- and long-term strategies to drive growth, reduce cost and leverage our investment in Epic.”

In England, a three-year-old cardiac surgery patient dies when the scheduling system of the hospital to which he was transferred fails to generate his follow-up appointments. According to the hospital’s pediatrics manager, “Samuel’s appointment request must have fallen through the cracks between the old and new system. The new system is now up and running as best as it can be, but as long as there is still humans entering the information there will always be room for error.”

Weird News Andy notes that Banner Health didn’t have a banner day when it inadvertently printed subscriber Social Security numbers on its health magazine’s mailing labels.

Sponsor Updates

  • Greenway Medical names Phreesia its Marketplace Partner of the Year.
  • Aprima Medical announces that over 1,500 former Allscripts MyWay customers have migrated to its platform.
  • PerfectServe introduces automatic electronic PHI filtering capabilities that remove ePHI from the body of messages sent to non-secure mobile devices.
  • Lisa Reichard, director of community healthcare relations for Billian’s HealthDATA, writes a fun blog post that includes her top 10 tales and takeaways from HIMSS14.
  • Extension Healthcare will participate in the AONE 2014 Annual Conference in Orlando March 12-15.
  • The Tennessean interviews Cumberland Consulting Group CEO Jim Lewis about the company.
  • Boston Software Systems offers a white paper that examines three steps to a successful migration. 
  • An HCS case study highlights Christian Health Care Center (NJ) and the benefits it realized following the implementation of HCS Interactant.
  • TriZetto Provider Solutions advises customers that it will continue to accept claims in print image, NSF, and legacy formats even after the ICD-10 implementation deadline.
  • E-MDs publishes video testimonials from multiple providers.
  • Clinithink’s VP of solutions Russ Anderson suggests leveraging the use of Clinical Natural Language Processing to control patient leakage.
  • Health Catalyst offers a white paper with keys to a successful data warehouse and analytics implementation.
  • Vital Images experiences significant growth across Europe, the Middle East, and Europe.
  • CommVault achieves certified integration with its Simpana 10 software and the SAP HANA platform.
  • TeleTracking Technologies, Hill-Rom, and GOJO will co-market integrations with the Hill-Rom Hand Hygiene Compliance solution.
  • Cornerstone Advisors reports that its staff has grown to 39, a 25 percent increase in the past year.
  • Divurgent will provide support to Medsphere clients in their MU, ICD-10, and value-based purchasing initiatives.
  • Gartner positions Qlik in the Leaders Quadrant of the 2014 BI and Analytics Platform Magic Quadrant report.
  • HIMSS Analytics names Allscripts its first Certified Educator of the EMR Adoption Model.
  • The Cleveland Clinic and Dell will offer Epic EMR consulting and implementation services to other health systems and practices.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Dr. Travis, Lt. Dan, Lorre.

More news: HIStalk Practice, HIStalk Connect



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March 4, 2014 News 7 Comments

Monday Morning Update 3/3/14

March 1, 2014 News 11 Comments


From Elizabeth: “Re: HIStalk mug. Thanks so much for the HIMSS coverage this year, as always. It was great that you had a booth because I’m pretty sure others would agree that the HIStalk gang are celebrities, albeit anonymous, in this space. I am sending you a little pic of my coveted HIStalk mug in its new home in snowy, cold NY. I think it fits in very well. It was by far my favorite takeaway from the conference, so much so that I wrapped it in a t-shirt from another vendor so it wouldn’t break on the flight home. I am happy to report that it remained safe and intact.” I can’t explain why I like seeing pictures of reader workspaces, but I do.


From Sipper: “Re: HIStalk mug. Big fan of HIStalk for many years, read it every day, loving my new mug!”

From Posit: “Re: HIMSS thoughts. Educational sessions were strayed, put together in silos, and not given by industry leaders but more by committee members trying to get placed on the HIMSS board. Educational content had nothing new. Hillary was dry, useless, and added nothing to the conversation of healthcare. The CIO Forum was the usual boy’s club, mostly just CIO wannabes as the majority of CIOs were out sunning themselves. The attendance count seemed to include anyone walking in the door. The HIMSS14 handbooks had many typos – sloppy work.”


From Dr. Info: “Re: HIMSS video. I saw this gem out of the corner of my eye and then had to endure many painful minutes of this insipid self-promotional video before it came around again for a quick photo for your blog. I’m probably the only person who watched the whole thing, including the producers and editors! Maybe they should just change the acronym already.” You would think HIMSS could spell its own name, especially when it was shilling its HIMSS14 TV informercials (“one-third of air time will be dedicated to our sponsors,” which puts even network TV to shame.)


From Eager Cleaver: “Re: cost of exhibiting at HIMSS. You should get someone with a modest-sized booth to anonymously provide all line-item costs to exhibit. Readers would be shocked.” I did this a few years ago and would be happy to do so again if a company would be willing to share. I would do it for the HIStalk booth, but it was tiny and we did everything on the cheap, so it’s not really representative. Meanwhile, money alone won’t buy you prime hall space, as booth selection is driven by HIMSS points, which is like your grocery store loyalty card with a lot more zeroes. The annual conference brought HIMSS $25 million in revenue, half its total take. Dues made up only 18 percent of its total revenue. According to its 2011 tax forms, Steve Lieber was paid $925K, so he’s surely well over the million-dollar mark by now. Also in the footnotes of the form: HIMSS owns 81 percent of MedTech Publishing (book value $8 million), which means if you get your industry news from Healthcare IT News, mHealth News, or Government Health IT, you’re getting it from the vendor-friendly, HIT-cheerleading HIMSS.

From GreenFlamed: “Re: Dragon Medical Network. v12.50.200.089 is not ready for prime time, especially in Virtual Desktop environments. It takes a crazy amount of support to sustain and keep your end users happy. The new service pack is riddled with bugs and the dictation box transparency feature is broken. We are facing a major Dragon buy-in and adoption crisis currently because it keeps crashing. Are there any other Dragon360 Network users out there using Dragon on a Virtual Desktop environment?”


Only 20 percent of respondents say their business card titles include a certification. New poll to your right: if you attended the HIMSS conference, how was it overall?

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Some of the classrooms we helped via HIStalk’s donation of proceeds from the big ad at the top of the page to DonorsChoose projects are already benefitting. Mr. Delperdang reports (and sends the photo above left) that his Mississippi high school students are using the inexpensive supplies we donated (remanufactured printer cartridges and a file cabinet, which he calls “a blessing”) to print and file assignments and college applications. Ms. Vega’s Illinois second graders have created a reading station from the set of non-fiction books we purchased, which she says is the most popular learning station in the classroom and that “even my students whom were afraid to speak and share ideas are now sharing their background knowledge with us.” Ms. Opatz’s Utah fourth graders have formed reading groups around the books we purchased for them (photo above right.) We funded a bunch of projects from the ad revenue and will be doing more, so stay tuned.


Oracle – like its CEO, Larry Ellison – rarely passes on the opportunity to exhibit boorish behavior. The company’s sloppy technical work reportedly assured the failure of Cover Oregon’s health insurance exchange, with the resulting outcry shaming Oracle into making a public promise to fix the problems it caused at no charge beyond the $90 million it was already being paid. The still-dysfunctional site isn’t likely to get better – Oracle has decided without explanation to pull 60 percent of its employees assigned to the project.


California’s health insurance exchange, fresh off a five-day system outage, says 14,500 people whose applications were partially completed in the days before the unplanned downtime will need to start over.


The General Accounting Office reviews the progress of the VA and Department of Defense in deciding to pursue their independent EHR plans and make them interoperable. They aren’t impressed: GAO says those organizations don’t have proof that it will be cheaper to run their separate systems than to create a single one. It also points out that despite the VA’s plan to pilot its system by September 2014 and the DoD’s intention to take its system live by the end of FY2016, neither have said what their systems will consist of, when they will be finished, or what they will cost. The report also says the VA and DoD are still fighting over control, with the federally mandated Interagency Program Office (IPO) having no power over funding and staffing. Both the VA and DoD, strangely enough, agreed with GAO’s recommendations that they perform a cost analysis, justify choosing the more expensive choice if that’s the case, create interoperability plans, and strengthen the control of IPO.


McKesson, bowing to shareholder pressure, reduces the pension of Chairman, President, and CEO John Hammergren from $159 million to $114 million, although one analyst says the company’s executive pension plan is still “the richest in corporate America.” Perhaps an earlier announcement of his forced impoverishment would have allowed him to escape the indignity of winning his second consecutive HISsie award last week for “Industry Figure In Whose Face You’d Most Like to Throw a Pie.”


It occurred to me while Mark Bertolini was delivering the HIMSS conference’s opening keynote address, his Aetna employees were setting up the company’s booth in the exhibit hall. Somehow that seems wrong. If it weren’t for HIMSS trying desperately (and unsuccessfully) to get people to stick around later into the week, they would have put the second consecutive keynoting Clinton (Chelsea next year?) in that spot as they have done with politicians in the past.


People have asked what my favorite conference giveaway was. I’ll go with the iPhone 5 cover from zCover. I wasn’t initially impressed because they had a tableful of them and they were packaged in plastic bags, to the point I was about to just toss it in the trash when I got home. It’s a really nice case that fits the phone perfectly (including little covers for each port) and a clip-on back that ties the package together. It has its own buttons that cover the ringer volume and home buttons that make them easier and more satisfying to use. I’m really glad I picked it up – it has replaced my rubber bumper cover.

It’s hardly news since Intermountain Healthcare announced that it was choosing Cerner as a partner last fall partly because it wasn’t confident about hitting Meaningful Use dates, but CIO Marc Probst says Intermountain will forego incentives and accept penalties for not being ready for MU2 in 2014.


Streamline Health Solutions promotes Richard Nelli to COO.


Greenway acquires PeopleLynk, which sends patient relationship messages based on EHR events.


Infor signs a letter of intent to acquire assets of GRASP Systems, including patient acuity, workload management, and patient assignment systems.

Ingenious Med launches its patient encounter platform One by Ingenious Med (IM1), providing care coordination and patient management to acute and sub-acute spaces.

Strata Decision Technology announces sales of its StrataJazz financial platform to Yale New Haven Health System (CT), Northwestern Medical Center (VT), and Southern Illinois Healthcare (IL).  


ONC and ANA will present a free one-day summit for nurses on March 21 at The Baltimore Washington Medical Center in Glen Burnie, MD. The agenda includes a keynote by Deputy National Coordinator Judy Murphy, a panel discussion about using health IT to exchange information, afternoon breakout sessions, and a town hall discussion. I recommend as a counterpoint to all of that healthy discussion a side trip to my favorite place in Glen Burnie, Ann’s Dari-Creme.


In Canada, New Brunswick doctors question their medical society for striking a deal that allows only one EHR – the one sold by a for-profit company co-owned by the medical society — to access the province’s databases. Only 240 of 950 eligible physicians have signed up ahead of the March 31 deadline to earn a 50 percent government subsidy, with only 34 of those actually using the mandatory Velante software. Doctors question whether the medical society’s motivation is business success rather than patients, while the province’s health minister says it may have to take over the system if too few doctors sign up. A similar situation exists in Nova Scotia, where the province gave Nightingale exclusive rights to provide a subsidized EHR that connects to the government’s information.

The VA creates a development portal that explains how to create mobile apps for its use.


CareSync wins the most promising startup contest at the HIMSS conference.

”How the Medical Establishment Got the Treasury’s Keys,” an interesting article by economics professor Uwe Reinhardt, recounts irrational and naturally inflationary creation of Medicare in the 1960s as flawed grand plan to reduce poverty:

To help implement that vision, these proponents reluctantly paid the price the providers of health care extracted in return for accepting the legislation: Congress surrendered to the providers the keys to the United States Treasury, full well knowing that this social contract could have only a short shelf life. One would assume that physicians and hospital leaders knew that as well. In other words, the proponents of Medicare who signed on to the deal were anything but stupid. When confronted by the health care sector with a harsh trade-off between their cherished vision for health care, on the one hand, and a sensible payment policy, on the other, they let their vision override economically sound payment policy. Millions upon millions of America’s senior citizens are indebted to them for a program that remains highly popular to this day.

Weird News Andy wonders, “Does the noise in my head bother you?” in reading of a British tourist hearing scratching noises inside her head that turned out to be a happy family of eight flesh-eating maggots. WNA also likes this story, in which stethoscopes were found to carry more bacteria (especially MRSA) than anything other than the fingertips of doctors. It’s probably not realistic that doctors who can’t be convinced to wash their hands would sterilize their stethoscopes. 

HISsies 2014 Winners

Sponsor Updates from Last Week

  • Sagacious Consultants launches Sagacious Dispatch for Epic customers with short-term projects for optimizing their EMR.
  • Orion Health launches Collaborative Care for ACOs.
  • MEDHOST joins CommonWell Health Alliance.
  • Shore Medical Centers (NJ) selects CareTech Solutions Clinical Service Desk for night, weekend and holiday support.
  • Truven Health Analytics introduces Micromedex Pharmacy Intervention and Micromedex Infection Prevention.
  • CynergisTek expands its collaboration with Iatric Systems to offer support and management of Iatric’s Security Audit Manager.
  • Premier reports 90 percent of respondents experienced at least one drug shortage in the last six months that may have caused a medication safety issue or error in patient care.
  • Aventura releases Roaming Aware Desktop Version 5.0.
  • Kaleida Health (NY) selects Orion Health’s Rhapsody integration engine.
  • Covisint receives full accreditation with the Direct Trusted Agent Accreditation Program from DirectTrust.com and the EHNAC.
  • iMDsoft announces its MetaVision for NICUs will be featured at the 20th annual Cool Topics in Neonatology conference.
  • DrFirst’s controlled substance e-prescribing software will be integrated into Greenway’s EHRs.
  • ADP AdvancedMD offers an ICD-10 transition program with preparation resources, product enhancements, and a revenue cycle financing program.
  • UnitedHealthcare announces that InstaMed’s online bill payment service myClaims Managers has grown to 50,000 participating care providers with $20 million in payments processed since July 2013.
  • Emdeon publishes an ICD-10 transition white paper.
  • API Healthcare, a GE Healthcare Company, launches Patient Classification, which matches provider skills to patients.
  • Nuance announces that eCopy ShareScan is integrated with NextGen Ambulatory EMR.
  • First Databank releases FDB AlertSpace for Siemens Soarian.
  • NextGen Healthcare and Cerner announce bilateral integration.
  • Infor offers a promotion package for eGate customers interested in migrating its Cloverleaf product.
  • Infor introduces PeopleAnswers Talent Science to assist healthcare organization to select, retain, and develop clinicians.
  • DrFirst’s Patient Advisor delivers $21 million in prescription savings opportunities for uninsured patients during its first three months.
  • Imprivata will integrate its two-factor authentication management capabilities with DrFirst’s EPCS Gold solution to securely prescribe controlled substances electronically.
  • Physician First ACO (FL) selects eClinicalWorks Care Coordination Medical Record.
  • ADP AdvancedMD announces general availability of its reporting suite AdvancedInsight for physician practices.
  • Central Valley HIE (CA) joins Inland Empire HIE expanding the reach of the Orion Health Collaborative Care within California to 48 central and southern California organizations.
  • Wolters Kluwer Health announces the beta launch of its integrated clinical decision support and workflow management platform POC Advisor.
  • Northeast Georgia Physicians Group achieves Stage 7 of HIMSS EMRAM with Allscripts TouchWorks.
  • Covisint offers three reasons to physicians to avoid PQRS penalties.
  • Etransmedia expands its RCM services with the acquisition of Medigistics.
  • Intel-GE Care Innovations and Caradigm partner to integrate remote patient monitoring and smart sensor technologies to improve care plans.
  • E-MDs launches a SaaS-based RCM service.
  • AT&T announces plans to expand Digital Life into the healthcare market.
  • Predixion Software announces availability of its predictive analytics software on the Windows Azure cloud platform.
  • Baylor Scott & White Health (TX) expands its use of AtHoc Critical Communications platform for IT outages, emergency preparedness, and clinical alerts.
  • Optum launches Optum One analytics platform.
  • Advocate Health Care (IL) selects PerfectServe as its enterprise-wide clinical communications platform.
  • Healthy Catalyst reports that 76 percent of organizations lack basic analytics for Meaningful Use measures in a recently published white paper.
  • Imprivata will integrate HIT Application Solutions’ Notifi platform with Imprivata Cortext, enabling secure communications for continuum of care.
  • The Health Centers of Family Health Care join The Guideline Advantage, which uses Forward Health Group’s PopulationManager platform.
  • Siemens Healthcare launches CareXcell a subscription based solution for population health management.
  • Memorial Hospital at Gulfport (MS) selects Health Catalyst’s Late-Binding Data Warehouse and Analytics platform to provide a unified view of clinical and performance data from their McKesson and Allscripts EHR applications.
  • Capsule Tech reports a 24 percent increase in revenue for 2013, with 1,650 healthcare facility clients worldwide.
  • University Hospitals (OH) will deploy PeriGen’s PeriCALM at UH MacDonald Women’s Hospital and UH Geauga Medical Center, which will include sending OB content into its Allscripts EHR.
  • NantHealth introduces NantHealth Clinical Operating System, developed after consolidating of several healthcare IT companies including iSirona.
  • Capsule Tech introduces SmartLinx Medical Device Information System for point-of-care data delivery.
  • North Memorial Health Care (MN) is awarded joint second place in the annual Healthcare Informatics Innovator Awards after incorporating Health Catalyst’s EDW platform and analytics solution.
  • EClinicalWorks, Greenway, ICA, InterSystems, Medfusion, Medicity, Optum, and Orion Health found Carequality, which will focus on interoperability between existing and emerging HIE networks.


Mr. H, Inga, Dr. Jayne, Dr. Travis, Lt. Dan, Lorre.

More news: HIStalk Practice, HIStalk Connect.


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March 1, 2014 News 11 Comments

From HIMSS 2/27/14 – Inga’s Update

February 27, 2014 News 11 Comments

It’s early afternoon on Thursday and I just returned home. My feet look like little sausages from all the walking and the flight, so I am putting my feet up and getting out a quick summary of random impressions from Wednesday. I’ll provide a wrap-up by the end of the weekend.

2-27-2014 1-54-06 PM

A couple of folks advised me that the guy in the red suit I noticed in the CareCloud booth was not an attendee but Stelle Smith from CareCloud. Maybe it’s the Miami influence? I had a chat with CareCloud CEO Albert Santolo, by the way, and will share more details on that later.

A word of advice: don’t walk around in public, especially at a place like HIMSS, and carry on a cell phone conversation that includes confidential information. As I was walking to the convention center I overheard a gentleman talking about “John Smith” who is over-compensated in his role, especially compared to the hardworking “Joe Brown”. Just so happens I know Joe Brown (who has a much less common name than Joe Brown) so it took me about two minutes to figure out the name of the company and the probable manager who is about to axe poor John.

2-27-2014 1-53-42 PM

I love, love, love this photo that the GetWellHealth folks sent over. I considered asking them if they had an extra  pair in a size 8 but then realized I’d probably never have the right occasion to wear them. Well, maybe they would be fun for Mardi Gras.

As I walked by the Surescripts booth there was a representative standing out in the aisle who looked directly at my badge before saying hello. I was wearing an exhibitor badge and she immediately apologized and said she was told they were really only interested in marketing to providers so she was trying to see where I was from (before she wasted her time engaging me). I proceeded to tell her that that didn’t make much sense since they partnered with vendors (maybe she has never heard of “Surescripts certified products.”) I am pretty sure she was an employee and not a hired gun and she was clearly not some 22 year-old marketing intern. Odd.

2-27-2014 1-53-12 PM

I went 45 minutes early and snagged a seat for Hillary Clinton’s keynote address. I happen to be sitting next to a guy from one of the better known HIT publications and he was telling me about the insanity of the whole “no press allowed” situation. His publisher was also exhibiting so he was able to use an exhibitor badge to get in. I laughed out loud when Clinton mentioned something about the “anti-journalist” mentality in Russia, wondering how many people caught the irony. Aside from that drama, I found Clinton to be very smart and a seasoned speaker. If she was reading from a teleprompter then she concealed it quite well. During the Q&A session she was just as quick on her feet as during her 20 minute prepared speech and she managed to throw in a little humor now and again. While she of course discussed the importance of HIT, I was fascinated with her comments on Russia, Ukraine, and the tracking of Bin Laden.

2-27-2014 1-50-52 PM

Nuance had a huge booth but I thought the lighting was odd. It was as if someone forgot to turn on the lights at the demo stations.

I played Pac Man at the Medseek booth. It took me 15 seconds to lose.

2-27-2014 1-50-04 PM

What was with the dead bushes decorating the NantHealth booth? I just realized that NantHealth is the new name for iSirona, which might explain why I found next to no signage with the company’s name.

I felt sorry for the exhibitors that were in the section past Cerner (7000s and above) because there was definitely less traffic than in the other section of the hall. There are probably a lot of people like me that make a conscious decision to start in the 100s and work their way through the hall, only to be fatigued before completing the journey.

2-27-2014 1-49-34 PM

API Healthcare was proudly displaying its four KLAS trophies.

I met Brian Ahier who is a big Tweeter (@ahier) and HIT writer who often sounds good stuff to Mr. H and me. I get so excited when I get to meet HIT superstars.

2-27-2014 1-49-06 PM

3M’s booth was much larger than I recall in recent years and all the signage was about getting to ICD-10. Strike when the iron is hot, I guess.

Speaking of ICD-10, I saw some Tweets that CMS Administrator Marilyn Tavenner said in her Thursday morning keynote that the ICD-10 transition would not be delayed.

2-27-2014 9-44-31 AM

A few folks that didn’t get an invite to HIStalkapalooza decided to have their own party, which they called “HIStalk-a-Pa-Losers. They tell me they spent at least 10 minutes creating their banner and ended up having a fabulous time.

Several exhibitors told me that they were staying a few miles away from the convention center because there were not enough rooms in walking distance, especially if you wanted a large block of rooms. Unfortunately that’s probably going to be the case again next year in Chicago.

2-27-2014 9-34-51 AM

Holly sent me this picture of the guy I loved from SIS who was aggressively handing out goodies to folks passing by and even to  the people on trams. I incorrectly said he was asking, “Would you like gum, mints, or analytics for your EHR.” Actually SIS offers analytics for the “OR.”

2-27-2014 9-33-14 AM

Dr. Jayne and I passed by the Greythorn booth and actually caressed the winning pair of shoes from the Inga Loves My Shoes contest. Apparently we were not the only ones so I am glad they had fun with the sash.

2-27-2014 9-12-06 AM

Ross Martin, who co-emceed the HISsies and provided some musical entertainment to start the evening, posted the above note on Facebook Sunday. He told me that at least a dozen people had asked him to find them a HIStalkapalooza invite.

2-27-2014 9-03-36 AM

The CareTech Solutions folks wanted to make sure we knew they were proud of their sign.

2-27-2014 8-54-05 AM

The Versus folks put out this Tweet on Tuesday. I definitely took advantage of their hospitality.

2-27-2014 8-51-34 AM

The T-System ladies were decked out in fun red shoes.

2-27-2014 8-47-52 AM

PeriGen had adorable baby Uggs as pen holders and baby flip flops right by their sponsorship sign. They were also giving out USB drives, which they had arranged to create the letters, “OB.” Very clever.

Mr. H had commented that people in the exhibit hall were “zombies” Wednesday and I was definitely one of them. Inga may perpetually be a 28 year-old party girl but unfortunately she has taken residence in body that is a little more mature. I think I’ll spend the rest of my day and evening on my couch wading through 2,000 emails and hoping my feet return to normal.

Inga large

Email Inga.

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February 27, 2014 News 11 Comments

News 2/21/14

February 20, 2014 News 6 Comments

Top News


Allscripts announces Q4 results: revenue flat, adjusted EPS $0.08 vs. $0.16, beating revenue expectations and meeting consensus earnings estimates.

Reader Comments


From Dr. Detroit: “Re: misspelling HIMSS. Once a vendor does it in four separate emails as this one did, they should be granted credentials as a certified ‘HIPPA’ consultant.”


From Stool Pigeon: “Re: fecal transplants. You’ve grossed out readers before, so you might find this interesting.” MIT launches OpenBiome, the country’s first stool bank, to collect samples to treat patients with C. difficile intestinal infections. At least it eliminates that awkward moment of asking friends and loved ones to sit and be counted.  


From Pathology MD: “Re: HIStalk pins. I am a loyal reader but can’t get to Orlando. I collect pins and really would like the 10-year HIStalk pin or both for my collection. I’ll pay.” Lorre and I were touched by this request for this request for the inexpensive giveaway that was her idea, so she’s sending the pins to this reader as well as another with a similar request (obviously I’m happy to pay the postage.) We have a limited number of these to give away in Booth #1995, so maybe they really will become collectible.


From Dr. J: “Re: men’s wear for HIStalkapalooza. My $99 boots arrived just yesterday.” I love these, especially because they have a big toe box unlike some of those pointed boots that surely cause digital damage. They are from Dude’s Boutique Online, which I see has a really cool crocodile and ostrich boot in cognac for only $198 on sale as long as you don’t mind leaving a trail of dead animals behind your purposeful stride. I’ve asked Dr. J which ones these are because I need a pair to make me look more rock and roll.

HIStalk Announcements and Requests


Welcome to new HIStalk Platinum Sponsor Netsmart of Overland Park, KS. Netsmart is the leader in coordinating care among behavioral health, physical health, and acute care hospitals. That’s important because severely mentally ill people die 25 years younger than the rest of the population and drive up Medicaid costs and other loss ratios. Netsmart links primary care initiatives with broader, coordinated care for the body and mind to reduce readmissions. Netsmart CareFabric offers clinical solutions (EHR, eRX, CPOE, consumer engagement, analytics, care coordination) and business solutions (PM, client banking, RCM.) The company’s products are used by 23,000 clients, including 450,000 providers and 40 state systems, to improve the quality of life for 25 million people each day. Its clients include mental health and addiction services agencies, health homes, psychiatric hospitals, private and group mental health practices, public health departments, social services and child and family health agencies, managed care organizations, and vital records offices. Thanks to Netsmart for supporting HIStalk.


Welcome to new HIStalk Platinum Sponsor Premier, Inc. of Charlotte, NC.  Premier (NASDAQ:PINC) is a leading healthcare improvement company that unites 2,900 hospitals and 100,000 other providers to transform healthcare. Premier enables better care and outcomes at a lower cost through integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services. A recent offering is PremierConnect Enterprise, a cloud-based data warehousing and business intelligence offering that combines trusted information, collaborative development, and access to expertise to enable information-driven health systems. Premier’s database is among the industry’s most comprehensive with data covering one in four hospital discharges, 2.5 million real-time clinical transactions each day, and $40 billion in annual purchasing information, all used to connect, share best practices, solve important problems, and build new technologies. The company has been named among the world’s most ethical companies for six years in a row. Thanks to Premier for supporting HIStalk.


Ion IT Group is supporting HIStalk as a Platinum Sponsor. The Carthage, TN-based company offers strategic services, consulting, and outsourcing. Specific services include managed IT, security and risk assessment, business solutions, and infrastructure. It also offers the Vital Connect remote vital sign monitoring solution (weight, blood pressure, temperature, pulse oximeter, and blood glucose) that works via a mobile phone data collector. It also provides HealthX secure messaging based on the Direct standard, which enables the exchange of EHR reports, documents, images, and structured data, and Evault services for cloud-based backup, recovery, and end point protection. Thanks to Ion IT Group for supporting HIStalk.

inga_small A few highlights from HIStalk Practice this week include: proposed Stage 3 MU objectives that may impact EPs. The Colorado Health Institutes suggests that the use of technology may help mitigate a looming shortage of PCPs. EClinicalWorks CEO Girish Navani predicts it will only be a matter of time before all providers convert to EHRs. Results from teledermatology assessments are found to be nearly identical to results of in-person assessments. Dr. Gregg provides a thorough list of all the JUNK you’ll need to lug with you to HIMSS. Thanks for reading.

On HIStalk Connect: Industry insiders suggest that the Apple iWatch will predict heart attacks in time for wearers to seek help. Surgeons at Washington University in St. Louis test a pair of smartglasses that highlight hard-to-spot cancer tumors during surgery. Partners HealthCare’s bid to acquire South Shore Hospital is rejected because the Massachusetts Health Policy Committee believes that population health-based cost savings are exaggerated. Dr. Travis dives into the world of Big Data in an article that focuses on the patient and the various tools available for capturing and sharing patient-centric data.


HIMSS has been emailing a Groupon-like but even lamer “HIMSS14 Conference Deal” that purports to offer the recipient something of value for opening it. Most of those emails haven’t offered anything at all, only a pitch for a company buying the ad. That doesn’t sound like a a deal for anyone except HIMSS. Those with memories going back more than a couple of years may recall the gentle era when HIMSS didn’t overtly flog the wares of its members to its other members with spam that promotes webinars, white papers, and other promotional stuff that has nothing to do with HIMSS except they’re getting paid to talk it up with little evidence of objectivity or restraint.


I received this by email today, just in case you wonder where all your post-HIMSS conference junk email and cold calls come from. I don’t recall having an opt-out option when registering for the conference as an attendee.


You may be rocking your HIStalk temporary tattoo after stopping by our booth, but you can’t match Lorre, who will let her fingers do the HIStalking.

HIMSS guides for your last-minute perusal: Exhibitor Giveaways, Sponsor Activities, Sponsor Meet-Ups

HIStalkapalooza Timeline


The event will be memorable, with many surprises that I won’t spoil now. The roster of attendees, which unfortunately couldn’t include everyone who wanted to be there, is spectacular and nicely diverse, with a huge number of hospital people enjoying amazing food, lots of drinks including an all-new IngaTini developed by the lady herself, and party music until late. Don’t even think about bailing out for some other event if you have an invitation because you’ll be sorry Tuesday morning when you hear everyone talking about it.

  • Transportation to and from the Convention Center will start at 6:30 p.m. on Monday.
  • At the House of Blues, we’ll have a red carpet greeting, photographers, and interviews by Jennifer Lyle. Your photos will be available to pick up on your way out as a souvenir.
  • The band (Party on the Moon) will play a set starting at 7:00 as the appetizer buffet and bars are open.
  • The dinner buffet will start at 7:30.
  • We’ll open the stage part of the evening at 7:45 with the music of Ross Martin, MD of AMIA and The American College of Medical Informatimusicology and a welcome from Jennifer, Lorre, and the folks from Imprivata.
  • The “Inga Loves My Shoes” contest with Lisa Reichard and Ed Marx will start at just after 8:00.
  • We’ll crown the HIStalk King and Queen next with Dave Lareau, Bonny Roberts, and Jennifer Dennard.
  • Then come the HISsies awards, with Ross Martin and Missy Krasner of Box.
  • We’ll wrap up the stage part of the evening by around 8:45 and the band will play until 11:00.

HIMSS Conference Social Events

2-20-2014 11-27-39 AM

Verisk Health is conducting a service project supporting the Second Harvest Food Bank of Central Florida on Tuesday at 6:00 p.m. at the Rosen Centre Hotel. Participants can spend an hour helping to assemble 4,000 food packs for children who do not have access to school cafeterias during the weekend.

2-20-2014 11-33-03 AM

ICSA Labs will host an evening of cocktails and hors d’oeuvres from 6:00 to 8:00 p.m. Tuesday at the Hyatt Regency.  RSVP here.

Acquisitions, Funding, Business, and Stock


Merge Healthcare announces Q4 results: revenue down 17.2 percent, EPS $0.00 vs. -$0.19, missing expectations on both. Shares are up 15 percent in after-hours trading.


Vocera reports Q4 results: revenue up 6 percent, adjusted EPS $0.03 vs. $0.03, beating earnings expectations. The company also announces that two New York luxury hotels are implementing its solution for employee communication.

2-20-2014 10-39-54 AM

Healthwise and the Informed Medical Decisions Foundation announce their pending merger.


UnitedHealth’s Optum division acquires a majority stake in Audax Health, the developer of a consumer health management platform that was founded four years ago by the now 24-year-old Grant Verstandig.


ISirona retires its name following its January 2014 acquisition by NantHealth.



Saint Luke’s Health System (MO) selects Solarity technology from EDCO Health Information Solutions for scanning medical records at the point of care and remote indexing services.

Sanford Health (ND)  will spend $30 million to implement Intelligent InSites RTLS at several locations.



Farzad Mostashari, MD joins the board of patient engagement company Get Real Health.

2-19-2014 4-08-08 PM

CureMD announces the death of  President, CEO, and Co-Founder Kamal Hashmat, MD following a “tragic accident.” Co-founder and CIO Bilal Hashmat will replace him.

2-20-2014 11-48-36 AM

The Institute of Medicine names Duke University Health System President and CEO Victor Dzau, MD to a six-year term as president. He will replace Harvey Fineberg, MD, PhD, who has held the role for 12 years.

image image

Bill Spooner, SVP/CIO of Sharp HealthCare, announces his retirement after 32 years in the position. He will be replaced by Ken Lawonn, formerly SVP of strategy and technology at Alegent Health.

Announcements and Implementations

Sixteen health information organizations throughout the Midwest and Rocky Mountain states form The Mid-States Consortium of Health Information Organizations, with the goal of advocating for health information exchange across states and in rural areas.

HIMSS Analytics introduces the Continuity of Care Maturity Model to address the importance of information exchange, care coordination, interoperability, patient engagement, and analytics.

The president of Toshiba says the company will spend billions of dollars on mergers and acquisitions to boost annual sales in its healthcare division to $9.78 billion by March 2018.

Kaiser Permanente Colorado, the largest not-for-profit health plan in Colorado, will join the CORHIO HIE.


Deloitte Consulting launches ConvergeHEALTH by Deloitte, a business unit that supports data-driven transformation of healthcare using analytics, consulting, and collaboration with leading healthcare organizations.


A group of Mayo Clinic physicians launches Ambient Clinical Analytics and raises $1.1 million in funding on top of its original $16 million CMS grant. It will offer Mayo-developed mobile device tools such as surveillance alerts and an analytics-powered EMR viewer. It will be debuted at the HIMSS conference next week.

Government and Politics

CMS announces that it will offer end-to-end ICD-10 testing in summer 2014 to a small group of providers.

2-20-2014 1-39-23 PM

ONC selects 15 provider and administrator champions for its HIT Fellows Program.



Carilion Clinic identifies 8,500 patients at risk for developing heart failure using NLP and predictive analytics technology from IBM to analyze clinical data from the health system’s Epic EMR.

A HIMSS survey finds that 19 percent of health systems and physician practices experienced a security breach in the last 12 months and 12 percent had at least one reported case of medical identity theft.


Nashville attorney Michael Dagley, who represented Trinity Medical Center (ND) in its $106 million settlement with Cerner over its ProFit accounting software, indirectly accuses the company of over-promising on ProFit’s capabilities to earn the clinical systems business. He also warns hospitals that limitation-of-liability clauses may prevent hospitals from suing their vendor, saying, “Vendors will have in their contract, almost always, a limitation of liability. Which means you cannot sue us for any consequence of the software being defective, you can only get your money back for the software. The providers, a lot of times, do not understand the significance of that agreement. So now, they’re three months into it, they’ve bought the software, and they’ve lost $100 million. They pull up the contract, and the contract says you can get your money back for the software and they’re going, ‘That’s $300,000, but I lost $100 million!’” He suggests consulting KLAS rankings and talking to clients.

A study finds that few consumers pay attention to online physician reviews even though they’ve gained popularity.


The outgoing CFO of Nevada Regional Medical Center (NV), which is laying off employees and losing $575,000 each month, says, “The biggest expense we’ve had is Cerner’s fees.” Cerner agreed to lower its payments by $31,000 per month for six months and then add $2,000 per month for the remainder of the eight-year agreement (they get paid the same total amount, in other words.)

The local paper says that Epic may reach 10,000 employees by 2018, with much of the growth due to international expansion that will be run from Verona. The article lists “Epic’s 12 Principles” that it says are posted all over its campus:

1. Do not go public.
2. Do not be acquired.
3. Expectations = reality.
4. Keep commitments.
5. Be frugal.
6. Have standards. Don’t do deals.
7. Create innovative and helpful products.
8. Have fun with customers.
9. Follow processes. Find root causes. Fix processes.
10. Don’t take on debt, no matter how good the deal.
11. Focus on competency. Do not tolerate mediocrity.
12. Teach philosophy and culture


St. Vincent Hospital (IN) notifies 1,100 patients that their medical information is in unknown hands after a laptop attached to an EEG machine is stolen. The hospital issues the standard boilerplate in staying it has no reason to think the information is at risk, that it will offer free credit monitoring, and that it just might take a look at encrypting devices one of these days.

All-digital Banner Health (AZ) was all-paper Banner Health Wednesday as its Cerner systems go offline, forcing its hospitals in Arizona, Colorado, and Nevada to go to downtime procedures. The systems came back up Thursday afternoon.


I bragged on buying a cell phone charger to use at HIMSS so I can recharge my iPhone without tethering to a wall jack, but I should have waited: Jay at Lifepoint Informatics saw the mention and said the company will be giving them away at the HIMSS conference. Jay not only says the company is a proud HIStalk sponsor, he even posed the charger with their HIStalk booth sign from last year to demonstrate it. I would get to Booth #6069 early since this is a really nice giveaway.

If you are headed to Orlando, travel safely and I will see you there. If not, thanks for holding down the fort and feel free to take long lunches and leave early because your boss isn’t really working that hard at the HIMSS conference.

Sponsor Updates

  • Caristix interfaces the Mirth Connect interface engine to iNTERFACEWARE’s Iguana engine to provide point-and-click migration from one interface to another.
  • ScImage announces availability of a universal MPI translator for importing diagnostic images from disparate systems into its  PICOM365 system.
  • IMDsoft makes MetaVision AIMS available for anesthesia practices independent of any facility infrastructure and as a subscription-based license.
  • DataMotion enables 16 EHR systems to achieve 2014 ONC-ACB certification using its DataMotion Direct secure messaging service as “relied upon software.”
  • Ricoh Americas partners with InterSystems to develop new interoperable healthcare solutions, including the Ricoh Healthcare Camera, which allows clinicians to scan barcodes from a patient’s wristband and add information on the injury before taking pictures.
  • Surescripts certifies First Databank’s FDB MedsTracker for prescription routing in adherence with the NCPDP SCRIPT 10.7 standard required for MU Stage 2 certification.
  • Coastal Healthcare Consulting launches Wave, an implementation solution that encompasses project management, workflow analysis, design, building, testing, training, and go-live support.
  • EClinicalWorks deploys Array Network’s APV10650 appliances to consolidate its cloud-based application infrastructure into a smaller number of larger data centers.
  • Welch Allyn will use Accelero Connect from Iatric Systems to automate the capture and recording of vital signs into EHRs.
  • Bon Secours Medical Group (VA) VP/Chief Clinical Officer Robert Fortin discusses his organization’s move into population health management in an iHT2 article.
  • Apelon and Clinical Architecture partner to offer Clinical Architecture’s Symedical with Apelon’s professional services
  • Covisint and actuarial Milliman Inc. introduce the Covisint Predictive Analytics solution.
  • Liaison Healthcare completes interoperability testing of its Master Person Index and Patient Document Repository offerings with 70 test partners during last month’s 2014 IHE North American Connectathon.
  • University Medical Associates (OH) joins the Guideline Advantage quality improvement program, which leverages Forward Health Group’s PopulationManager toolset.
  • Orion Health reports that its statewide HIE customer count grew 40 percent in 2013 and its HIE customers increased by 200 percent. The company will open a  development center in Scottsdale, AZ later this year.

Sponsor Speaking Engagements at HIMSS

  • Brian Levy, MD, VP of global clinical operations for Wolters Kluwer Health’s Health Language division, will discuss leveraging analytics to capture the benefits of ICD-10 on Wednesday at 11:30 a.m.
  • Vital Images will feature VitreaView in a live case study at the Interoperability Showcase on Tuesday at 4:30 p.m.
  • Medhost will demonstrate YourCareCommunity in the HIMSS Interoperability Showcase (Hall F).
  • Ryan Witt, global manager director for Juniper Networks, will moderate a lunch and learn session Wednesday at 12:30 p.m. that will discussing managing network requirements to support new technologies.
  • Intelligent InSites customer Veterans Health Administration will share best practices in implementing RTLS in a Sunday pre-conference symposium.

HIMSS14 in Review
By Vince Ciotti

Since I spend my winters right here in sunny Florida next to Orlando, I thought I’d give readers of HIStalk the advantage of reading the very first report on HIMSS 2014.

  • The crowd was huge, way up from last year’s paltry 35,000 to about 40,000 this year. At an average of $800 each for registration fees, that gives HIMSS over $30 million. Maybe next year they’ll lower their annual membership dues.
  • Weather was near perfect, although a little on the warm side at about 80 degrees. Interestingly, that was the same temperature inside the hall as well as outside due to the large volume of hot air from all the demo dudes & dollies.
  • There were almost 200 booths from vendors new to HIMSS this year, with 195 of them featuring “Big Data” analysis and reporting. Conspicuously absent were major players NSA and Target.
  • Vendor booths were absolutely stunning. If you add the out-of-pocket costs for their thousands of marketing mavens and sales reps plus the fees charged for booths and floor space, it was possibly the single largest line item in healthcare costs outside of EHRs.
  • The multitudes of speakers had truly impressive PowerPoint files: amazing builds, animation, and other visual effects that must have taken many months of hard work away from providing user service & support.
  • 1,275 vendor booths featured banners that claimed they were “Best in KLAS” for one category or another. Indeed, KLAS’s own booth claimed they were rated as the very best source for evaluation of vendors’ true capabilities by… guess who?
  • It was hard to count the many new products and releases that were announced, every one of them far better than what clients are suffering with today. All of it was offered at special low pricing for HIMSS attendees who signed up early.
  • 417 consulting firms announced new divisions that specialized in Epic implementations, every one of them manned by senior employees (some actually in their 30s) with vast experience of more than one year each.
  • Keynote speaker Hillary Clinton surprised everyone when she praised the Affordable Care Act. Her only complaint was that it didn’t go far enough, and whoever becomes the next president really needs to try to improve healthcare even more.

Stay tuned next month — I may have an early report on HIMSS15 in Chicago.

Vince Ciotti is a principal with H.I.S. Professionals LLC.

Ten Tips for Making the Most of Your HIMSS14 Experience
By Jodi Amendola


  1. Build your plan around the trends or issues you’re most interested in, then mark the booth and educational sessions that address them.
  2. Include networking events in your plans.
  3. Building in scheduled breaks throughout the day. Real ones, not check-your-email breaks. Many vendors offer space to sit along with free refreshments.
  4. HIMSS14 is not the place to break in a new pair of shoes or to sacrifice comfort for fashion.
  5. Take advantage of apps such as the HIMSS14 Mobile Guide; a business card scanner; a personal health monitor; a friend locator; a restaurant and entertainment locator; and apps that let you confirm travel plans for the trip home.
  6. Re-invigorate a long-distance relationship over a cup of coffee or a meal and mine your contacts to reconnect with or get to know other colleagues better.
  7. Put away the smartphone. Considering how much time and money you’ve invested in being here at the best health IT conference of the year, that email can wait.
  8. Connect with the speakers by asking questions during the Q&A, introducing yourself, or connecting via Twitter or LinkedIn.
  9. Put a star in the margin of your notes (electronic or handwritten) next to any action item, then distill every session into one or two key takeaways.
  10. Share video or audio files of the sessions you found especially valuable with your colleagues and friends or give a talk about something you learned at your next staff meeting.

Jodi Amendola is CEO of Amendola Communications.

EPtalk by Dr. Jayne

I’ll keep it this post relatively short because I am completely overwhelmed by HIMSS preparations and a major calamity at the office. Let’s just say that nothing can prepare you for the chaos that ensues when a provider is arrested in the middle of the work week.

Since it was a solo provider and we had to close the office, I seriously toyed with the idea of using our patient portal to blast a message to the impacted patients, but the risk management department shot me down. I guess it’s better for the patients to sit and wonder what will happen with their care, at least in their eyes.

Inga and I have been hard at work finalizing our social plans for Orlando. We had a reader ask if I would be making a scheduled appearance at the HIStalk booth (#1995 for those of you playing at home.) Although I will definitely be stopping by to pick up my HIStalk tattoo and a Smokin’ Doc pin, I’ll be doing it anonymously. Feel free to swing by, however, and see if there are any sassy blonde physicians lurking about. I’ll probably be there to support some of our scheduled celebrity appearances. I’ll also be at the Medicomp Systems booth (#2703) to support some of my BFFs as they compete in Quipstar.

Most of the events we’re attending are those whose hosts generously agreed to allow us to invite all our readers. Inga and I also have a penchant for hitting the in-booth happy hours, so look for us during the cocktail hour in the exhibit hall as well. I’m trying to fit in some educational sessions in between cruising the booths and taking pictures of ridiculous costumes that the hired booth attendants are forced to wear. Be sure to have your cameras at the ready and feed us pictures of hot shoes, cool giveaways, and the wildest outfits you see.

We’ve also been hard at work identifying the recipients of some of the coveted HIStalk beauty queen sashes. Don’t worry, there is still a chance to win one for yourself by entering Inga’s shoe contest or aiming for the coveted HIStalk King and HIStalk Queen titles.

I look forward to HIMSS each year, but it’s bittersweet on some levels. While many of us are away, we will be depending on the rest of our colleagues in the trenches to keep the infrastructure running and the providers under control. Although a lot of vendor organizations freeze in time around HIMSS, the rest of the health IT world does keep turning.

Case in point: NCQA announces the opening of a public comment period for proposed changes to the HEDIS measures for 2015. Proposed new measures include one on overuse of colorectal and prostate cancer screening and another on appropriate use of antipsychotic measures in children. Those slated for retirement include glaucoma screening in older adults and cholesterol management for patients with cardiovascular conditions.


HHS release a model Notice of Privacy Practices in Spanish. Since over 38 million people in the US speak Spanish, it’s about time. The offerings include fillable forms that can be printed for patients and are designed for both provider organizations and health plans.

The hot topic of conversation in the physician lounge this week has been the publication of the final rule amending the 1988 CLIA regulations to allow patients and their designees to receive lab results directly from laboratories. Physicians are generally resistant to anyone releasing lab or test results directly to the patient. Most of the time they cite concerns that the patient will not be able to interpret the results or that they may be confused or even harmed by results that lack explanation.

Our health system releases results to patients without physician review after 96 hours, so physicians have had to get on the ball and notify patients in a timely manner because the patients are going to receive their results if they are enrolled on the patient portal. There are a couple of tests that are restricted (like HIV and sexually transmitted infection labs) due to state privacy laws, but pretty much everything else in the lab or radiology realms is fair game.

Personally, I think it’s about time that other organizations have to start jumping through all the hoops that providers do with all the different rules that continue to be propagated. In this case, they only require the release of information within 30 days. Let’s make them release within three days like the rest of us and see how they do.


I’m off to pack. Including a half marathon in my weekend plans has definitely added to my fashion worries. If you happen to be at Walt Disney World in the wee hours of Sunday morning, keep an eye out for me as I run through Cinderella’s Castle in bling that even Inga would envy. Otherwise, my next report will be from the HIMSS opening reception.


Mr. H, Inga, Dr. Jayne, Dr. Travis, Lt. Dan, Lorre.

More news: HIStalk Practice, HIStalk Connect.


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February 20, 2014 News 6 Comments

Morning Headlines 2/19/14

February 18, 2014 Headlines 1 Comment

SANS-Norse Report Reveals that Cyberattacks Are Causing an Epidemic of Compromises at Healthcare Organization

A investigation of network security within the healthcare industry finds that 94 percent of healthcare organizations have been cyberattacked. Small practices are the most common target, but hospitals, payers, and pharmaceutical organizations have all been breached.

Analysis Of Duplicative CT Scans Shows Conservative Cost Savings Of $1.3 Million To Western New York Health System

In Western New York, the regional HIE is credited with saving $1.3 million during its first six months in operation, based on a measured reduction in CT scans.

Paying Doctors to Shun Hospitals

Bloomberg Business reports that of the 367 active ACOs in operation, more than half are practice-based and do not include a hospital. One ACO executive explained "Hospitals, they want to do your robotic surgeries, your heart catheterizations, your PET scans, your MRIs — all the expensive items. We actually felt that hospitals were part of the problem.”

Cerner Corporation (CERN) Hits New Lifetime High Today

Cerner stock hit a lifetime high of $61.43 today. Shares are up 6.3 percent year-to-date.

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February 18, 2014 Headlines 1 Comment

News 2/19/14

February 18, 2014 News 3 Comments

Top News


A SANS-Norse white paper investigating Internet traffic reports that 94 percent of healthcare organizations have been cyberattacked, with 72 percent of the compromised ports belonging to provider organizations. About a third of those compromised providers are practices with fewer than 10 doctors.The biggest target in healthcare is radiology imaging and teleradiology systems, often because nobody bothers to secure network-attached devices such as printers and cameras that are shipped as insecure and can be discovered by Internet search of IP addresses.

HIStalk Announcements and Requests

Listening: new from St. Paul & The Broken Bones, powerful Alabama Shakes-like soul music that would be equally at home at a Saturday night bar or a Sunday morning church.

Inga put together our guide to exhibitor giveaways, pointing out the sponsor swag that will be available.

HIStalk’s Booth #1995 at HIMSS

It’s a small starter home in a sketchy neighborhood, but it’s ours and it’s paid for. Drop by Booth #1995 and say hello to Lorre. Here’s what we’ll be doing there other than possibly regretting spending the money.


We will be giving away temporary HIStalk tattoos for folks who are somewhere on the continuum between “I sort of like reading HIStalk occasionally” and “I would disfigure my body permanently for HIStalk using actual needles and ink.” Take a photo of the creative anatomical feature on which you’ve applied it and I’ll run it.

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We’ll have our first HIMSS conference lapel/lanyard pin as well as our “10 Years of HIStalk 2003-2013” commemorative pin. You’ll be kicking yourself for not picking one up when these babies are selling for $500 on eBay in a few years. As Lorre says, “I know they aren’t iPads, but consider my budget and come and get them anyway. You will look cool and make me feel good. I may even have items left over from the sponsor event and will selectively dole those out to people who go out of their way to entertain me.”

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Dignitaries will be on hand in the booth to say hello, including DOCtalk contributor Dr. Gregg Alexander (Monday, 1:00 to 2:00 p.m.); CIO Unplugged’s Ed Marx (Tuesday 9:30 to 10:30 a.m.); and Memorial Hermann CMIO Bob Murphy, MD (Wednesday 10:00 to 11:00 a.m.) If your celebrity status warrants a spot on the HIStalk rental carpet with these supporters, contact Lorre. We appreciate it.

HIMSS Conference Social Events

Send us your event details if it’s a good one (i.e., free food and drinks at minimum) and you promise that all HIStalk readers are welcome to attend, even if they work for your most hated competitor as a given reader might well do.

Tuesday from 4:00 to 6:00 p.m. Patientco, in partnership with Georgia.org , will host a reception in booth 4021 with drinks and hors d’oeuvres.

Presidio will offer light hors d’oeuvres and drinks at its reception in Booth 3129 on Tuesday from 4:00 to 6:00 p.m.

inga_small Hopefully not a foreshadowing of things to come: I received an email from my HIMSS hotel confirming my stay. Unfortunately the reservation appears to be in the name of Chad Somebody. While I am sure Chad is a lovely person, spending a few nights in a hotel together is not my idea of an appropriate first date. The HIMSS reservation service told me to check directly with the hotel. The hotel tells me there is not a reservation in my name, just in my new friend’s name with my confirmation number. Really, who has time for figuring out such nonsense? Chad: if you are reading this, feel free to drop me a note so maybe we can have a Skype date before heading to Orlando.

2-18-2014 6-56-16 AM

inga_small On Monday we posted our rundown on the many free treasures you can collect while cruising the exhibit hall. I plan to schedule my day around the best offerings, starting with coffee at First Databank (1965); a cake pop from PerfectServe (5293); registration for a few high-tech goodies like an iPad from Santa Rosa Consulting (5689), a Fitbit from GetWellNetwork (2219) or one of several other vendors, or a tablet from Versus Technology (3673); freshly baked cookies from T-System (2071); bottled water from CTG Health Solutions (944); and afternoon cocktails at RelayHealth (1665) and Vital Images (1677). I am leaving out details on a couple of dozen other great giveaways but be assured I will do my best to sample all the hospitality the exhibit hall has to offer.

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Mr. H (@HIStalk), Dr. Jayne (@JayneHIStalkMD), Lorre (@Lorre_HIStalk), and I (@IngaHIStalk) will be Tweeting throughout the conference to keep readers posted on the latest happenings, so be sure to give us a Twitter follow.


The band for the evening will be Party on the Moon. They sound good if you like cover bands more than I do, which Imprivata’s events people insisted is the case after hiring them without asking for my input. They’re probably right.

This year I’m feeling like those unheralded Woodstock organizers whose event was more popular than they could handle. I issued the invitations I was given as best I could, but huge demand left 1,000 or so folks — the majority of those who registered, in fact — without one. It feels like at least 500 of those have emailed me pleading for tickets I don’t have, except my own single ticket, which I’m considering just giving to someone else and hitting a bar instead. Next year I’ll either run the event my way or I won’t do it at all.  

Upcoming Webinars

February 19 (Wednesday), 1:00 p.m. ET. What is the Best Healthcare Data Warehouse Model for Your Organization? Choosing the right data model for your healthcare enterprise data warehouse (EDW) can be one of the most significant decisions you make in establishing your data warehousing and foundational analytics strategy for the future. The strengths and weaknesses of three primary data models will be discussed.

Acquisitions, Funding, Business, and Stock


Cerner shares touched off an all-time high Tuesday, dropping a bit by the market’s close but still rising nearly 1 percent to $60.74. A $10,000 investment in 1990 would be worth $3.4 million today.


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North Mississippi Medical Center selects Wellsoft’s EDIS.

ColumbiaDoctors (NY) will deploy Wellcentive’s population health management solutions.

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Blessing Hospital (IL) adds Allscripts dbMotion population health management and Allscripts Sunrise Financial Manager to compliment its existing Sunrise Clinical implementation.

Greater New York Hospital Association contracts with Premier, Inc. for advisory services and for Premier’s Population Advisor suite, which includes population health analytics solutions from Verisk Health.

2-18-2014 1-54-49 PM

BJC HealthCare (MO) selects ZeOmega’s Jiva population health management software to enhance  care coordination and patient engagement for patients in the BHC ACO.


2-18-2014 8-33-35 AM

SA Ignite hires Jeff Galowich (Initiate Systems) as president.

2-18-2014 8-59-04 AM

Kindred Healthcare (KY) names C. Scott Blanchette (Vanguard Health Systems) CIO, replacing the recently retired Richard E. Chapman.

2-18-2014 1-55-40 PM

Health Catalyst appoints Bryan Oshiro, MD (Loma Linda University School of Medicine) chief medical officer.

Announcements and Implementations


Carroll Hospital Center (MD) upgrades from McKesson Horizon to Paragon. According to the hospital’s interim CIO Jennifer Moore, Carroll stayed with McKesson because project costs were “significantly lower than if we had gone to find another vendor for a new product.’ Jed Rosen, MD, chief of surgery and CMIO, said Horizon is “a product that was a conglomeration of multiple database programs that were squished together … to add functionality on a piecemeal basis. We used to bounce around through several programs to access information, whereas now we can open one program and get everything at a glance.” He didn’t mention why they bought Horizon since that was pretty obviously the case.


Voalte will offer an Android-based version of its Voalte One mobile communications platform running on Motorola MC40-HC devices.

Caradigm and Microsoft will demo at the HIMSS conference a Windows 8.1 tablet-based platform that lets clinicians launch apps such as an EHR session from a clinical desktop and switch back and forth among them. It was developed with UPMC’s commercialization arm and includes Caradigm’s single sign-on and context management, the former Sentillion products.


Nordic Consulting moves into expanded space in Madison, WI. The four-year-old company reported $81 million in revenue in 2013 and has 400 employees, 350 of them Epic consultants and two-thirds of those being former Epic employees. Most of them live in areas other than Madison. It also took in $38 million of investment funds.

QPID Healthcare announces the release of Q-Guide, its procedure decision support application developed with Mass General Hospital and its physician organization.

Government and Politics

The FDA posts a final rule requiring medical device manufacturers to electronically submitting reports on adverse events beginning in August 2015.


Black Book Rankings names CPSI the top ranked inpatient EHR vendor for hospitals under 100 beds based on customer satisfaction

The HEALTHeLINK HIE (NY) estimates that use of the exchange contributed to $1.3 million in cost savings over a six-month period due to the reduction of unnecessary and duplicate CT scans.

Hospitals often underestimate the costs associated with EMR implementations, according to a study published in JAMIA.The most commonly underestimated line items are training, project planning, staff backfill, and system testing.


In Australia, opening of the new, paperless Fiona Stanley Hospital is delayed by six months due to an overly ambitious IT implementation schedule that will cost an extra $151 million. The government expects to spend another $25-50 million to get its systems ready. According to West Australia’s under-treasurer, “You never build stuff that you can buy off the shelf; you never build bespoke stuff that then has to be integrated with generic products; you change your business processes rather than changing the systems to suit the business processes. You never do big bang because big bang goes boom.”

In England, NHS postpones go-live date of a planned national medical records data sharing project after doctors and patients express concerns that it wasn’t made clear how patients could opt out or how their data might be used commercially without their knowledge.

A Bloomberg Businessweek article points out that more than half of ACOs don’t include hospital members. According to the CEO of Amarillo Legacy Medical ACO (TX), “Hospitals, they want to do your robotic surgeries, your heart catheterizations, your PET scans, your MRIs—all the expensive items. We actually felt that hospitals were part of the problem.” Another ACO CEO adds, “If we make people a whole lot healthier, they’re not going to go to the hospital. You’re going to need 20 percent or 25 percent less hospital beds, which means 20 percent are going to close. If we’re successful, the hospitals are going to get killed.”


US News lists its “100 Best Jobs of 2014” based on growth, salary, stress, and work-life balance. The The top 10:

  1. Software developer
  2. Computer systems analyst
  3. Dentist
  4. Nurse practitioner
  5. Pharmacist
  6. Registered nurse
  7. Physical therapist
  8. Physician
  9. Web developer
  10. Dental hygienist


The local newspaper interviews Paul Clark, MD, CMIO of Concord Hospital (NH). “I think this whole concept of population management is really where things are heading. In the past, it was all about the person in front of me at the moment. Now it’s about, ‘Am I providing the best care for all my diabetes patients? Are we making sure we’re preventing readmissions? Are we taking care of everyone’s hypertension?’ Systems need to be made to account for those population measurements.”

The New York Times highlights India’s launch of a spacecraft bound for Mars that cost only $75 million, less than the expense of making the Hollywood movie “Gravity.” NASA’s launch of a similar spacecraft a few days later cost $671 million. It points out GE Healthcare’s research there to develop low-cost medical innovations.

Sponsor Updates

  • The National Testing Program for ICD-10 readiness of HIPAA transactions extends certification Greenway SuccessEHS.
  • SimplifyMD version 14.0 achieves 2014 Edition Complete EHR Ambulatory ONC HIT Certification from ICSA Labs.
  • HIT Application Solutions will integrate its Notifi platform with Merge Healthcare’s Merge RIS and market the product under the name Merge Notifi.
  • Medhost launches YourCareCommunity, which incorporates features of and HIE and an enterprise MPI.
  • Coastal Healthcare Consulting introduces Catalyst to rapidly respond to healthcare organizations in urgent need of assistance.
  • Frost & Sullivan recognizes Allscripts with the 2013 North American Frost & Sullivan Award for New Product Innovation Leadership for its open API.
  • NewCrop, an e-prescribing service provider, enables CoverMyMeds prior authorization capability.
  • Greenway is awarded three patents which work together to advance population health through automated medical research.
  • Porter Research publishes a case study highlighting its work with Covisint.

Sponsor Speaking Engagements at HIMSS

  • InterSystems highlights featured presentations in the InterSystems theater (2741).
  • Imprivata posts the Imprivata Theater schedule (2541).
  • CTG offers multiple in-booth sessions (944) featuring industry experts and discussions of hot HIT topics. Also, CTG and Erie County Medical Center (NY) co-present an educational session February 25  at 1:00 p.m. on “Improving Western NY’s Population Health Using Patient Centered Medical Home.”
  • HealthMEDX participates as the first LTPAC EMR in the HIMSS Interoperability Showcase.
  • The HCI Group leads two CHIME CIO focus groups on the complexities of ICD-10 and on the total cost of ownership for enterprise systems.
  • Craneware’s Kathy Schwartz presents during the HIMSS Supply Chain pre-conference Symposium February 23 from 10:00-11:00 on costs, quality, and outcomes.


Mr. H, Inga, Dr. Jayne, Dr. Travis, Lt. Dan, Lorre.

More news: HIStalk Practice, HIStalk Connect.


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February 18, 2014 News 3 Comments

Morning Headlines 2/17/14

February 16, 2014 Headlines No Comments

How VA is driving telemedicine

In 2013, the VA used its increasingly popular telehealth platform to deliver care for 600,000 veterans, accounting for a total of 1.7 million episodes of care.

Researchers develop smartglasses that help surgeons see cancerous cells

Researchers at Washington University in St. Louis are testing smartglasses that help surgeons as they remove cancer tumors by highlighting the affected cells with a glowing blue pigment. Researchers hope the glasses will help surgeons remove all cancer cells during the first surgery, reducing the need for secondary procedures.

New hospital to open without state-of-the-art medical record system

In Vermont, state legislators are disappointed its new 25-bed state-run psychiatric hospital will open without a modern EHR in place after project planners were unable to come to a deal to enhance its incumbent EHR system. Planners also tried but were unable to reach an agreement with Fletcher Allen Health System which offered a hosted Epic system at an upfront cost of $3 million and $600,000 annual maintenance. The state will issue an RFP for a new system which is not expected to go live until at least a year after the hospital opens.

The Valley Hospital Moves Forward with MEDITECH’s 6.1 EHR

The Valley Hospital (NJ) decides to upgrade from Meditech Magic to 6.1 instead of choosing other finalist Epic, giving the company a win in a bed size (450) that usually goes to Epic or Cerner.

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February 16, 2014 Headlines No Comments

Monday Morning Update 2/17/14

February 15, 2014 News 1 Comment

2-15-2014 6-39-12 AM

From The PACS Designer: “Re: Another smart glasses solution. Researchers at Washington University it St. Louis have developed a solution that can help surgeons find all cancer cells. The technique uses custom software that makes cancerous cells glow blue by using a molecular imaging agent to give the cancer a unique color that can be viewed with special glasses.”

2-15-2014 4-45-37 PM

From Mark in Marketing: “Re: HIStalk interview tips. Refreshing! I work in marketing and even I hate marketing people.” I send people I’m going to an interview (or their handler) a tips sheet so they don’t waste my time, so Mark was complimenting me on that as he prepped his client. I’m really lucky because people want to be interviewed on HIStalk, so I get to make the rules in favor of readers. The bad interviews I’ve done weren’t for lack of trying. Some of my guidelines are:

  • I only interview CEOs because readers want to hear from the top person in a company who can talk about the broad strategic landscape, not a VP of sales pitching product.
  • Get on a landline, not a cell phone, and on a handset rather than a speakerphone. People never know how crappy they sound on a cell phone. It takes me an extra 1-2 hours to finish an interview transcription when the person ignores this advice, so now I just stop the interview and tell them to get on a landline or we’re done.
  • I use the CEO’s background to decide whether I’ll do an interview because if the person seems boring, it doesn’t matter how non-boring their company is.
  • Marketing and PR people can join the call, but can’t speak. I also don’t want to hear long pauses as the marketing people thrust boilerplate under the interviewee’s nose trying to get them to read it verbatim.
  • I don’t provide questions in advance and I don’t allow review after the fact. CEOs earn should be able to earn their paycheck without having someone else reviewing their every word for accuracy or intent.
  • I’m an industry person, so I won’t be asking the usual dumb reporter softball questions. It will be a conversation and I’ll ask whatever I think is interesting.
  • My first question is always an invitation to tell readers a little bit about the interviewee and the subject, the emphasis being “little bit.” I emphasize this strongly because in one interview, the executive spent literally 10 minutes answering that question, leaving me little time to ask anything else.
  • Nobody wants to read a company pitch, so put a lid on that and speak honestly about the industry as a whole.

2-15-2014 5-46-14 AM

Two-thirds of poll respondents say “Best in KLAS” products aren’t really the best ones. New poll to your right: does your business card list any certification credentials after your name? That means CPHIMS, CHCIO, PMP, etc. rather than educational credentials or professional licensure. 

My language pet peeve du jour: companies whose announcements say they have “more than 500 customers” or “more than 200 employees.” Either give us an exact number (“we have 502 customers”) or, better yet, just round down and skip the “more” part (“we have 500 customers”) and trust us not to think less of you because you have two fewer customers. Inga’s example was a company whose press release said its product is installed in “more than 87 hospitals.” Others: using the almost never necessary word “currently”; saying “utilize” instead of the simpler and equivalent “use”; using “leverage” for anything other than physics or finance topics; and using the non-word “anymore.”

2-15-2014 10-12-05 AM

Here’s something you need even if you don’t know it, especially with the HIMSS conference coming up when your phone’s battery will drain quickly trying to lock onto a cell signal. This little $30 gadget is an external charger for your smartphone. Charge it up and you can then recharge your iPhone 2-3 times, even while on the go (like on the exhibit hall floor). I used mine this week to recharge my phone when I lost electricity. Many choices exist, ranging from lipstick-sized models to big boys.

2-15-2014 4-07-20 PM

Here’s another thank you note from a teacher who HIStalk readers helped with a grant. I confess this was my favorite project of the several I funded – buying a lectern and supplies for the very poor school’s first National Junior Honor Society ceremony.

Thanks to the following sponsors, new and renewing, that recently supported HIStalk, HIStalk Practice, and HIStalk Connect. Click a logo for more information.

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Upcoming Webinars

February 18 (Tuesday), 1:00 p.m. ET. Epic 2012 Training and Support: Building Your Team. Sponsored by MBA HealthGroup. The webinar will present a case study of creative staffing solutions for an Epic 2012 upgrade at an academic medical center, describing the institution’s challenge, its out-of-the-box solution, and the results it obtained working with a consulting firm.

February 19 (Wednesday), 1:00 p.m. ET. What is the Best Healthcare Data Warehouse Model for Your Organization? Choosing the right data model for your healthcare enterprise data warehouse (EDW) can be one of the most significant decisions you make in establishing your data warehousing and foundational analytics strategy for the future. The strengths and weaknesses of three primary data models will be discussed:

HIMSS Rundown

  • Our sponsor social event will be Sunday evening.
  • Lorre will be in our tiny HIStalk Booth #1995 all week saying hello and giving away fun trinkets. Stop by on your way to (or preferably from) the restroom, which is conveniently co-located.
  • HIStalkapalooza will be Monday evening.
  • We will use Lorre’s Twitter to tell you about cool stuff Inga, Dr. Jayne, and I find in roaming the exhibit hall, such as interesting giveaways or fun comestibles (the cake pops and freshly baked scones sound good).
  • Our HIMSS Guide describes what our sponsors will be featuring (and giving away).

For overachievers already plotting your candidacy for HIStalk King or Queen at HIStalkapalooza next Monday evening, our judges (Bonny Roberts, Dave Lareau, and Jennifer Dennard) have put together some tips for you. Bonny provides an overview:

Since the secret is out, I can hardly be “Mr. H’s Secret Crush” two years in a row. Fortunately, I will be hitting HIStalkapalooza with another goal in mind:  crowning this year’s King and Queen! Many of you may be wondering, “How do I win?” Granted winning may be tough, but being in the running is EASY. 

  1. Arrive at the House of Blues on Monday night dressed to the nines. 
  2. Be sure to catch the eye of one of three esteemed judges. Don’t worry, we will be sashed and easy to locate. 
  3. Strut, preen and smile!

Speaking of HIStalkapalooza, these are the folks bringing it to you.

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Imprivata is the primary sponsor, meaning they are writing a check with lots of zeroes and doing all the planning. Make sure to thank them. It’s a huge financial and logistical commitment given the visibility and size of HIStalkapalooza.

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The support of HIStalkapalooza’s co-sponsors (Greenway, Hill-Rom, Nordic, RFIDeas, and VMware) allows us to provide some really nice extras that you’ll appreciate at the event. Three of these five, like Imprivata, are also HIStalk Platinum sponsors and I appreciate them even more (Greenway, Nordic, and VMware.)

2-15-2014 6-44-46 AM

The Valley Hospital (NJ) decides to upgrade from Meditech Magic to 6.1 instead of choosing other finalist Epic, giving the company a win in a bed size (450) that usually goes to Epic or Cerner.

I told ReadyDock Founder Dave Engelhardt last year that he should create a video showing how the company’s mobile device disinfection system works. He’s doing that, but in the mean time, he whipped up a little HIMSS promo video that’s fun. They will also disinfect your device in your booth at the conference, which would be even more fun if there was a way to show what’s growing on it beforehand since I see them used in the bathroom all the time.

The US Patient Office grants a cloning patent to a Korean researcher whose work was found to be criminally fraudulent 10 years ago, in essence granting him a  broad patent for something that doesn’t exist. The Patent Office says its system operates on an honor code and its examiners can’t verify patent claims, adding that while it was aware of the researcher’s history, the patent application complied with all laws.

2-15-2014 7-42-58 AM

Vermont lawmakers are upset that the state’s new 25-bed psychiatric will open this summer using a combination of paper and electronic medical records. The state couldn’t reach an agreement with the incumbent EHR vendor and also noted that the product didn’t have an integrated pharmacy module. It then tried to piggyback the hospital on Fletcher Allen Health Care’s Epic system, but decided it wasn’t worth the $3 million upfront cost and $600,000 in annual maintenance. The state is preparing an RFP and will use its old systems in the mean time. Legislators are also unhappy that the hospital will cost $20 million per year to operate.

2-15-2014 7-45-25 AM

Federal technology magazine FCW profiles the VA’s telemedicine program, which delivered 1.7 million episodes of care in 2013 and is growing 22 percent per year. According to a VA executive, “It’s not just a question of saying, have we got the telecommunications and have we got the clinical model? We then have to think about how we have to train the clinicians to be able to do it. We have to think about how we have to put help desk support for both patients and clinicians in place. The volume of care we’re providing is such that we’re providing care that’s mission critical, and we roll it out with that in mind.” The article also mentions that Alaska’s tribal health system is a big telemedicine user and its CIO expects the EHR to run telemedicine services directly at some point, but for now the system’s 28 EHRs don’t communicate with each other. According to the CIO, “Our goal is to make telemedicine and EHRs look like one system to the clinician.” Another issue with the VA’s national rollout is that broadband service isn’t available everywhere and 45 percent of the VA’s patients live in rural areas.

2-15-2014 8-12-12 AM

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The local New Hampshire newspaper profiles two acclaimed doctors who are retiring in their mid-60s. Peter Mason, MD isn’t a fan of professional communication via email and says the electronic chart is full of unnecessary insurance-mandated information and boilerplate notes, concluding, “We’ve lost the narrative of the medical record.”Mark Nunlist, MD of White River Family Practice (above) saw the value of the team approach and technology when he realized he wasn’t reminding patients to get tetanus shots. Now the practice is looking for population health management software and trying to find $25,000 to improve its EHR interface with Dartmouth-Hitchcock’s systems. The practice, an eClinicalWorks user, won the 2013 Ambulatory HIMSS Davies Award and will be recognized at the HIMSS conference.

2-15-2014 8-51-01 AM

In Canada, Alberta Health Services blocks Web streaming video after employees watching the Olympics slow down its network. Interim CIO Penny Rae’s email to AHS’s 95,000 employees says, “We do not have unlimited Internet bandwidth capacity. Since we have a limited ability to prioritize the Internet traffic, video streaming competes for the same resources as a clinical or business system would. When large amounts of video are streaming through the Internet gateway, all applications that depend on that are at risk of slowdown. Patient care is our priority and we need to ensure that our core services have the capacity they need to run as expected. You can help by catching up on the Olympic coverage from home and refraining from using the Internet for personal use … Thanks for your understanding of this and in the meantime, we join you in cheering on our Olympians! GO CANADA GO!”

A Greek news portal reports that Papageorgiou General Hospital will install a cell phone blocking system in its OR to prevent surgeons from talking on their phones while operating.

In Ireland, at least five hospitals may lose 20 percent of their funding for failing to comply with requirements that limit lavish executive salaries.

Not healthcare related, but bizarre: a former state judge in Alaska sues the state’s bar association, saying its members hazed him mercilessly after noticing that his 2007 appointment letter from Governor Sarah Palin thanked him for his “pubic service” and suggested that his appointment was sexually motivated. He says the typo caused him to experience stress and medical problems and caused him to lose his re-election bid the next year. The bar association has asked the Supreme Court to order the former judge to submit to a psychological exam to determine if he’s fit to practice law.


Mr. H, Inga, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis, Lorre.

More news: HIStalk Practice, HIStalk Connect.


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February 15, 2014 News 1 Comment

HIStalk’s Guide to HIMSS14

February 14, 2014 News No Comments


Download the printable PDF version of this guide to bring along to the conference here.


2-13-2013 6-35-16 PM

Booth 5175

Contact: Lindsey Eaton, sales and marketing operations manager

Hundreds of hospitals worldwide use paperless Access solutions to integrate e-forms, electronic patient signatures, and clinical data into EHRs.

Access Passport is a web-based forms solution that removes all paper from your forms processes — making them completely electronic from start to finish. Using any device from any location, your clinical and administrative staff can quickly access the forms they need, collect information in record time, and capture patient and other signatures without printing or scanning. Once a form is complete, Passport can kick off a workflow process, instantly deliver the data to the people and systems that need it, perform valuable management tasks and more. Visit the Access booth (5175) at HIMSS to see Passport in action and learn more at www.accessefm.com

Giveaway: to enter a drawing for an Apple TV, visit the Access booth (5175) and ask “What is the Green Paper Monster?” We’ll do the drawing on the last of the show and e-mail the winner to come pick up their prize. If you can’t make it before the close of the show, we will mail you the Apple TV.

Accreon, Inc  

2-10-2014 8-40-27 AM 

To schedule a meeting:

Contact: Gareth Kenton, sales leader

We do look forward to connecting with you in our meeting space at the conference. Accreon is a healthcare technology and business services firm focused on integrating and managing health information.

We assist healthcare organizations to: achieve interoperability by integrating their IT ecosystem; establish an analytical environment that empowers learning, agility, and performance resulting in improved outcomes, finances, and satisfaction; and enhance IT innovation by providing knowledgeable healthcare expertise and tools to bring solutions to market faster.

Accreon has delivered services and built solutions across North America for healthcare provider organizations, government entities, medical device companies, and EMR vendors.

Mention you were referred to Accreon through HIStalk and receive 15 percent off any resulting business established at HIMSS.

ADP AdvancedMD   

2-10-2014 8-43-00 AM

To schedule a meeting:

Contact: Jim Elliot, vice president of marketing

ADP AdvancedMD executives will be available at HIMSS to discuss the impact that big data and business intelligence will have on the private physician and how ADP AdvancedMD is addressing the needs of medical practices. They also will be available to address what key challenges doctors are facing in 2014, including Meaningful Use adoption, weathering the implementation of ACA within the industry and its impact on patient population and reimbursements, preparing for the switch to ICD-10, and juggling everyday issues and challenges to ensure today’s claims will get paid in a reasonable amount of time.



2-14-2014 10-08-32 AM

Booth 6144

Contact: Chris Lato, marketing communications manager

Join AirStrip, the leader in clinical mobility, at HIMSS14. Learn more about AirStrip ONE, the first enterprise-capable, vendor-, platform-, and data-source-agnostic clinical mobility solution. AirStrip ONE can help you transform healthcare, giving clinicians access to patient information anytime, anywhere, across the care continuum. Contact us today to request a meeting with AirStrip executives or schedule a demo.

While at HIMSS, come by AirStrip Booth 6144 to register to win an UP wristband. We’ll be giving away one wristband each afternoon to a lucky winner.

Alere Accountable Care Solutions   

2-6-2014 1-29-56 PM

Booth 5345

Contact: Natalie Pietrzak, director of marketing

The only health information exchange platform that leverages the products and services necessary to enable patient participation, improved communication, and access to information throughout each healthcare team:

  • Health information exchange platform
  • State of the art analytics engine
  • At-home monitoring devices and wearable sensors
  • Patient-friendly and comprehensive patient health record
  • National care management staff

See for yourself at HIMSS14 Booth 5345. Learn more by visiting http://www.alere.com or set up a meeting on the HIMSS showroom floor with any of our division CEOs by contacting Natalie.Pietrzak@alere.com.

API Healthcare   

2-12-2014 5-38-15 PM

Booth 2664

Contact: Christine Hoxworth, vice president of marketing

API Healthcare, the largest healthcare-specific vendor focused on workforce management solutions, is also the architect of the Healthcare Workforce Information Exchange (HwIE): a revolutionary solution that facilitates the sharing of workforce data across the entire continuum of care.

Driven by the mission to elevate quality and performance across the healthcare community through innovative workforce solutions and services, API Healthcare has been dedicated to the healthcare industry for more than 30 years. The company’s staffing and scheduling, patient classification, human resources, talent management, payroll, time and attendance, business analytics, and staffing agency solutions are used by more than 1,600 hospitals and staffing agencies.

API Healthcare has been rated by KLAS in the Top 20 Best in KLAS Awards Report as the top time and attendance provider system for the last 12 years (2002-2013) and the top staffing and scheduling solution in 2012 and 2013.

Aprima Medical Software


Booth 2621

Contact: salesinfo@aprima.com
866.960.6890, option 7

Aprima provides innovative electronic health record, practice management, and revenue cycle management solutions for medical practices. The Aprima EHR/PM is an integrated system built on a single database. Aprima uses a fast, flexible design that adapts automatically to a physician’s workflow and sets the benchmark for ease of use, speed and flexibility. Aprima is one of the few companies with a 15-year track record of success, including Certification for Meaningful Use Stage 2 in 2013. To learn more about the details of this and other certifications click here.

Thousands of Aprima users are benefiting from improved quality of care, improved patient satisfaction, improved quality of life, and an improved bottom line. Based in Carrollton, TX, Aprima performs all development, support, and implementation from the US.

We will hold a raffle each day at HIMSS for a $250 gift card.


Arcadia Healthcare Solutions

2-12-2014 5-41-14 PM

Booth 2029

Contact: Greg Chittim, senior director

Come visit our booth (2029, right down the street from Epic) to relax, refresh, and learn more about a Arcadia. You may not of heard of us, but you certainly know our clients. Five Pioneer ACOs, leading academic medical centers, national health systems, managed care organizations, and leading Blues. We’ve been implementing vendor-agnostic analytics and real system transformation for years, driving real demonstrable value and proven ROI.

Founded in 2002 and headquartered outside Boston, with offices in New York, Seattle, and Nashville, Arcadia Healthcare Solutions is an innovative and nationally recognized leader in the healthcare technology and services industry. Arcadia provides services and technology for EHR outsourcing and consulting; data integration and population analytics; and care delivery transformation and coaching. With a focus on both healthcare provider and payer solutions, Arcadia has a unique cross-industry perspective on using data to drive healthcare transformation.

Aspen Advisors   

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To schedule a meeting:

Contact: Dan Herman, founder and managing principal

Aspen Advisors is a world-class professional services firm dedicated to helping healthcare delivery organizations enhance processes and streamline operations through the strategic and effective use of technology.

From strategy to execution to optimization, our core services have been tailored to help address industry priorities:

  • Reduce operating costs
  • Implement and realize the full benefit of Electronic Health Records
  • Transition from volume to value
  • Harness the power of data and analytics
  • Enable the connected community
  • Position for the future of revenue cycle management

Ultimately, our goal is to help you realize the value of your IT investments and continue to improve the effectiveness of your organization in improving the patient experience of care and the health of populations, while reducing the per capita cost of healthcare.


2-16-2013 7-06-46 AM

Booth 4465

Contact: Candace James, senior marketing manager

In the network of possibilities, wireless and cloud-based solutions enable providers to focus on what they do best. AT&T is working with healthcare providers to embrace the spirit of innovation and collaboration needed to improve care quality and reduce costs. Its AT&T ForHealth practice is developing and delivering advanced IT solutions in five areas: care collaboration platform and health information exchange; cloud-based medical imaging; mHealth; remote patient monitoring; and telehealth. AT&T is committed to utilizing its network, scale, and technological expertise to help the healthcare industry address and solve its challenges.

See the complete AT&T ForHealth portfolio in booth 4465 to learn how healthcare can be more accessible, more affordable, and more connected.


2-15-2013 10-41-37 AM 

Booth 1831

Contact: Catherine Loop, marketing associate

As the leading provider of awareness computing for the healthcare industry, Aventura provides instant-on roaming for virtual and mobile applications in hospitals.

Based on user, role, location, device, and patient awareness, Aventura immediately delivers a virtual desktop and dynamically provisions the applications a user needs, eliminating wasteful clicks and keystrokes. Set up an appointment to see how awareness computing revolutionizes clinical workflow support with roaming desktop at booth 1831.

Scott Raymond, ‎executive director of information services at MemorialCare Health System, explores how Orange Coast’s awareness-based solution provides clinical workflow support with roaming desktops.

Glenn Mamary, vice president and CIO, and Dr. Wayne Fellmeth reveal how awareness computing enhances patient-centered care delivery and facilitates improved clinician collaboration at Hunterdon Healthcare System.

Experience the magic of Brandon K. Parker throughout exhibit hours. Join Aventura for food, drinks, magic, and fun at the 1800 row block party from 4:00 to 6:00 pm at booth 1831.



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Booth 1817

Contact: Tarah Kading, marketing coordinator
858.345.5000 x745

Visit Awarepoint’s booth 1817 to learn how the technology optimizes healthcare workflow with the industry’s only cloud-based, Real-time Location System (RTLS) in an integrated solution of software, technology and managed services on a single platform. Dedicated exclusively to healthcare, Awarepoint offers the experience, reliability and proven solutions that drive positive clinical and financial outcomes in the largest healthcare active RTLS deployments in the world.

Key differentiators include:

  • Self-healing mesh network. Utilizing existing electrical outlets, our wireless mesh network is reliable, accurate, and self-healing, and eliminates the risks of WiFi interference and bandwidth burden, with no additional wiring or hardware required.
  • Fully integrated solution. The integrated hardware and software package optimizes identification and resolution of workflow issues, and drives proactive improvements.
  • Managed services. Awarepoint supports and maintains the network infrastructure and hardware devices, lifting the burden from hospital staff.
  • Single point of contact. http://www.awarepoint.com

Beacon Partners, Inc. 

2-15-2013 10-42-44 AM

Booth 4165

Contact: Jeannette Pforr, marketing and events specialist

Stop by our booth on Monday and Tuesday afternoons for food and beverages and to speak with our team of experts.

Billian’s HealthDATA / Porter Research   

2-15-2013 10-47-10 AM

Booth 3303

Contact: Jennifer Dennard, social marketing director

Find out how your sales and marketing teams can sell smarter, not harder, with the help of Billian’s HealthDATA and Porter Research. Stop by booth 3303 at HIMSS14 to learn more about Billian’s HealthDATA provider benchmarking and vendor sales solutions. While you’re there, learn more about Porter Research’s Go-to-Market Strategy service line and pick up our latest white paper on consumer engagement.


BlueTree Network  

2-10-2014 8-47-07 AM 

To schedule a meeting:

Contact: Nicole Meidinger, VP of sales and business development

BlueTree has built a network of over 400 specialized and trusted healthcare IT experts. Our fresh model attracts and supports the best talent and allows us to offer customized and flexible solutions to health systems. Here’s an overview of our unique model which has helped us to become the premier Epic consulting group.

At BlueTree, our philosophy centers on providing and recognizing value. We have some of the strongest healthcare IT people around and have been fortunate to work with incredible healthcare organizations. We enjoy collaborating with our clients to create custom solutions to difficult problems.

Feel free to get in touch by phone or email with any questions or opportunities.

Bottomline Technologies   

2-15-2013 10-48-10 AM

Booth 1545

Contact: Molly Plank, manager of healthcare marketing

Bottomline Healthcare makes it easy to more efficiently complete the longitudinal patient record by eliminating paper from information, signature, and data capture processes – and seamlessly integrates with any downstream system. Don’t forget to enter to win our daily grand prize, a $500 Delta Airlines eGift certificate. Just ask about the HIMSS14 #Captureit contest.

During your visit, you can:

  • Learn more about our partnership with Hyland Software
  • Discuss best practices for replacing paper with mobile tablets, such as iPads, to capture clean, discrete patient data and eSignatures
  • Learn how to simplify operational processes by making captured, completed forms instantly accessible to any area of the facility without document scanning
  • Review enhancements to existing on-demand forms automation products and understand how they can be applied in your environment

CareTech Solutions

2-12-2014 5-52-08 PM

Booth 5275

Contact: Joe Pascaretta, sales executive

CareTech Solutions brings its “Best in KLAS” Clinical Service Desk experience to you at HIMSS14.

Spend a few minutes or stay as long as you like – this is not a sales presentation. In a “live” help desk setting, clinical service desk analysts will be available to answer all of your help desk questions in booth 5275, including:

  • How do I implement a clinical service desk?
  • How are analysts trained to resolve my EMR calls?
  • How can I use the data collected to reduce my call volumes?
  • What is a best-in-class resolution and escalation process?
  • How does a Clinical Service Desk improve the productivity of my IT staff?
  • And so many more…

Additionally, three CareTech customers, Central Maine Healthcare, Broward Health, and Oakwood Healthcare, were selected to speak at HIMSS14 to discuss multiple IT improvement initiatives, including data security, website strategy, and mobile design.

  • Denis Tanguay, CIO of Central Maine Healthcare, and Jeff Bell, director of IT security and risk services at CareTech Solutions, will present on the “Journey to Encryption of Data at Rest,” Wednesday, February 26 at 8:30 a.m. in room 204A.
  • Jennifer Silverio, web and social media manager at Broward Health, and Ted Balowski, web executive at CareTech Solutions, will present on “Aligning Hospital Web Strategy with Generational Shift and Values,” Thursday, February 27 at 10:30 a.m. in room 224A.
  • Mary Zatina, senior vice president of government relations and corporate communications at Oakwood Healthcare, and Anthony Hepp, formerly of CareTech Solutions and now with Team Detroit, will present on “Mobile Website Innovation: The Case for Responsive Design,” Thursday, February 27 at noon in room 330A.

For more information about CareTech Solutions, visit http://www.caretech.com.

Capsule Tech., Inc.   

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Booth 2329

Contact: Brianna Roy, marketing and events coordinator

Capsule’s SmartLinx Medical Device Information System allows hospitals to not only move patient point-of-care data but also use it. As the leader in device integration, Capsule delivers real-time active monitoring with predictive clinical and operational analytics to optimize clinical workflow. With proven connectivity for more than 670 medical devices, Capsule’s flexible platform with centralized management facilitates clinical efficiency and quality patient care across your organization.

Visit Capsule’s booth 2329 and enter to win a GoPro Hero 3.


2-12-2014 5-59-25 PM

Booth 7293 (Startup Showcase)

Contact: Amy Gleason, COO

Feel free to reach out to us in advance by completing this form: http://info.caresync.com/himss14 which will get you on our HIMSS mailing list.

Meet the CareSync team at the Startup Showcase to learn more about how the patient-centered engagement platform is changing the way patients, care teams, and providers are communicating. CareSync helps all stakeholders in healthcare by giving patients access to their medical information, transcribing, and organizing it into custom Care Reports, making it meaningful and easily shareable so that families and caregivers can collaborate with patients and providers to work together for better outcomes.

We will be offering product demonstrations, and holding numerous giveaways throughout the show, including CareSync Plus subscriptions and an iPad Mini.


3-27-2013 5-14-04 PM 

To schedule a meeting:

Contact: Stephane Vigot, president
1.877.872.0027 ext. 153

Caristix technology serves to simplify the development, deployment, and maintenance of healthcare applications for hospitals. We’re building products that help vendors and hospital become more productive. Carisitix enables interoperability and gets your software systems playing well together.

Visit us at the Interfaceware booth 2229 to get a look at out latest software and discuss how we help you get control of the HL7 interface lifecycle.

Certify Data Systems, Inc.

2-15-2013 10-57-55 AM    

Booth 3729

Contact: David Caldwell, EVP, sales and marketing

Together with Humana, Certify and Anvita are redefining value-driven health care. Our fully-integrated population health management platform seamlessly connects disparate health care systems and transforms patient data into real-time Actionable Health Intelligence for improved care coordination.

We empower providers, administrators, and ACOs with the insights necessary to deliver the right information, at the right time, to the entire care team, for better outcomes. Our collective expertise and advanced technologies achieve new care delivery model objectives and improve the health and well-being of populations.

Stop by booth 3729 for a healthy smoothie.

Clinical Architecture 

2-12-2014 6-03-02 PM  

Booth 1077

Contact: Marck DuBois, vice president, sales

Change is here. Clinical Architecture is changing the way terminology and ontology are created, updated, extended, normalized, distributed, and utilized in healthcare. Symedical allows you to manage all terminology and ontology assets from one centralized tool and automates the process of content delivery. Come by our booth and let us show you how Symedical can empower your organization to maximize the value of your terminology assets. Change is here, it’s at booth 1077.

Coastal Healthcare Consulting  

2-10-2014 8-50-03 AM 

To schedule a meeting:

Contact: Amy Noel, CEO
Gay Fright, EVP of business development

Coastal Healthcare Consulting, Inc. (“Coastal”) has been a premier provider of healthcare IT consulting services since 1995. We are a national firm based in the Seattle area. We have a proven track record of performance having completed more than 850 projects for more than 80 clients and were awarded “Best in KLAS,” clinical implementation, supportive for 2005-2009.

We began the company with a focus on  providing EMR implementation services for healthcare clients. We have expanded our services to include the major EMR vendors, additional vendor partnerships, legacy support, and project management.


2-12-2014 6-07-51 PM

Booth 3482

Contact: Al Richards, healthcare marketing

See how CommVault Simpana 10 can help you protect, manage, and access your healthcare information like never before.

Stop by booth 3482 and you’ll receive a complementary set of ear buds and hear how Simpana is much more than a backup and restore recovery solution.

CommVault will also be revealing results from its latest healthcare IT survey. Come by the CommVault booth and learn how organizations like yours are overcoming their healthcare IT challenges. Learn how you can transform healthcare data management with Simpana software.

If you’d like to schedule a dedicated appointment with one of our healthcare IT experts, please email us at CVHealthcare@commvault.com and indicate your preferred time. A CommVault representative will get back with you to confirm shortly.

Connance, Inc.   

2-10-2014 9-01-06 AM

To schedule a meeting:

Contact: Brian Graves, vice president of marketing and communications

Connance brings world-class predictive analytics and insights from hundreds of clinical settings to transform the performance of financial processes at hospitals, physician groups, and outsourcing organizations. Connance solutions sustainably increase cash flow, reduce operating costs, and improve policy compliance in self-pay, denial management, charity, and outsourcing processes. With clients like Centura Health, CHRISTUS Health, Florida Hospital, and Geisinger Health System, Connance is changing the expectations of financial executives.


2-12-2014 6-09-48 PM

Booth 4495

Contact: Scott Rybak, SVP, business development

Health plans, pharmacies, and physicians use CoverMyMeds to automate their prior authorization (PA) process. In doing so, they reduce prescription abandonment and administrative waste. Our network includes several hundred thousand physician offices and most pharmacies in the U.S.

We just launched ePA Now, our EHR integration program. By integrating with our REST API, our partners get a solution that:

  • Supports the NCPDP ePA standard transaction
  • Works for all plans, not just those that support ePA  – turns PA faxes and phone calls from more than 80 percent of US pharmacies into a task-list in the EHR.

To sweeten the deal, we couple our API with a:

  • Financial incentive program that adds a very meaningful revenue stream for the EHR
  • Programmers to fly out to your office to complete the integration with you — marketing and rollout support to help turn your new PA solution into a competitive advantage and revenue driver.

Covisint Corporation   

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Booth 6751

Contact: Kimberly Leonard, marketing manager

Join Covisint at HIMSS in booth 6751 to discover and learn more about Covisint’s integrated healthcare platform. As the leader in today’s cloud computing market, Covisint offers “One” platform that securely integrates health information wherever it exists, maximizes performance incentives, reduces avoidable healthcare expense, and delivers care more effectively.

At HIMSS, we’ll highlight four key areas: population health management, predictive analytics, care coordination, and our cloud engagement platform. Through informative product demonstrations, engaging client-led presentations, and solutions-oriented one-to-one interactions, you’re sure to see why many providers and payers are using Covisint Healthcare to manage care more effectively.


2-10-2014 9-05-28 AM

To schedule a meeting:

Contact: Ann Marie Brown, EVP of marketing

Craneware (AIM: CRW.L) is the leader in automated revenue integrity solutions that improve financial performance for healthcare organizations. Craneware’s market-driven, SaaS solutions help hospitals and other healthcare providers more effectively price, charge, code, and retain earned revenue for patient care services and supplies. This optimizes reimbursement, increases operational efficiency, and minimizes compliance risk.

By partnering with Craneware, clients achieve the visibility required to identify, address and prevent revenue leakage. Craneware Revenue Integrity Solutions encompass four product families: Access Management & Strategic Pricing, Audit & Revenue Recovery, Revenue Cycle, and Supply Management. To learn more, visit craneware.com and stoptheleakage.com.

CTG Health Solutions

2-15-2013 11-33-48 AM

Booth 944

Contact: Amanda LeBlanc, managing director of marketing and communications

CTG Health Solutions, the healthcare division of CTG, is a leading IT consulting firm dedicated solely to helping provider and payer organizations achieve clinical and financial goals through effective technology and business solutions. In more than 25 years of operation, we have provided healthcare IT, operational, and strategic consulting support to over 600 organizations. CTG Health Solutions offers a comprehensive suite of advisory and application/IT support services, including planning, assessment, EHR implementation and optimization, analytics, legacy and production application management/support, revenue cycle recovery and optimization, care management, and solutions to meet regulatory requirements of ICD-10, meaningful use, and accountable care.

Visit us at booth 944 for the HIMSS Survival Kit from your friends at CTG Health Solutions. We will also have coffee and bottled water in the booth.

Culbert Healthcare Solutions   

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To schedule a meeting:

Contact: Brad Boyd

Culbert offers comprehensive management consulting services for physicians, hospitals, and healthcare systems to improve the delivery of patient care in today’s challenging environment.

Culbert’s seasoned healthcare professionals possess strong patient access, clinical, and revenue cycle operations experience combined with IT vendor focused expertise which uniquely qualifies the firm to select, implement, and optimize technology solutions in complex healthcare organizations.

Cumberland Consulting Group   

1-15-2012 12-22-24 PM

To schedule a meeting:

Contact: David Vreeland, partner

Cumberland is hosting a hospitality suite at the Hyatt Regency (formerly the Peabody) during the conference. Cumberland Consulting Group, LLC is a national technology implementation and project management firm serving ambulatory, acute, post-acute and long-term healthcare providers, health plan and payors, and life sciences companies. Through the implementation of new technologies, Cumberland helps health organizations nationwide advance the quality of services they deliver and improve overall business performance.

For more information on Cumberland, visit http://www.cumberlandcg.com.



2-10-2014 9-10-44 AM

To schedule a meeting:

Bob Janacek, CTO, bobj@datamotion.com, 973.452.5321
Andy Nieto, health IT strategist, andyn@datamotion.com, 502.905.0230
Hugh Gilenson, director business development, healthcare hughg@datamotion.com, 201.417.1090

DataMotion provides HIPAA-compliant solutions using strong encryption techniques for secure email and file transfers containing PHI. We are also an ENHAC-accredited Health Information Service Provider (HISP) delivering Direct Secure Messaging services via 18 EHRs including Epic’s EMR.  We help EHRs and HIEs certify for 2014 ONC-ACB using DataMotion Direct as “relied upon software.”

The DataMotion Direct solution allows vendors of certified health IT products to rapidly certify their solutions and enable providers to meet MU2s Direct Secure Messaging requirements. Capabilities include:

  • Interoperability for Direct Secure Messaging
  • Support for both incoming and outgoing messages
  • Routing of CCD/CCDAs through DataMotion’s HISP and exchanged via XDR

You can meet with us at HIMSS by contacting Bob Janacek, Andy Nieto, or Hugh Gilenson.



Booth 4372

Contact: Shane Danaher, VP, business development and marketing

Visit booth 4372 and help Divurgent raise $5,000 towards the Florida Children’s Hospital. Simply “Spin to Win” and Divurgent will donate the amount you select.

As a nationally recognized healthcare consulting firm, we strive to be different, to think outside of the box for innovative healthcare solutions. Our goal is simple: to transform healthcare to our clients and the communities they serve.

Focused on the business of hospitals, health systems, and affiliated providers, Divurgent believes successful outcomes are derived from powerful partnerships. Recognizing the unique culture that every organization offers, we leverage the depth of our experienced consulting team to create customized solutions that best meet our client’s goals. Utilizing best practices and methodologies, we help improve our client’s operational effectiveness, financial performance, and quality of patient care.



10-14-2012 6-23-29 PM

Booth 1891

Contact: Ellie Whims, marketing communications manager, corporate marketing team lead
301.231.9510 x 2808

DrFirst pioneers software solutions and services designed to optimize healthcare provider access to patient information, improve the doctor’s clinical view of the patient at the time of care, and enable more effective, efficient administration and collaboration across a patient’s circle of caregivers. Our growth is driven by a commitment to innovation and reliability across a wide array of service areas, including medication history and e-prescribing, secure messaging and clinical data sharing, and patient behavioral education and medication adherence. We are a Surescripts White Coat of Quality provider, and have the #1-ranked standalone e-prescribing software as rated by Black Book Rankings. We are proud of our track record of service to 40,000 providers and over 290 EMR/EHR/HIS vendors nationwide. For more information please visit http://www.drfirst.com.


2-12-2014 7-25-57 PM

Booth 2515

Contact: Heather Caouette, marketing

EClinicalWorks delivers ambulatory healthcare IT solutions. Using modern Web-based technology, its solutions extend the value proposition far beyond the practice walls and bring meaningful use of technology within reach of every eligible professional. Healthcare professionals across all 50 states that are part of ACOs, physician practices, outpatient departments of hospitals, health centers, departments of health, and more rely on eClinicalWorks.

Be sure to visit the eClinicalWorks booth to experience live demonstrations showcasing the latest advancements in EHRs, population health management, patient engagement, and revenue cycle management. Learn how 10 recipients of the HIMSS Davies Award achieved excellence in the use of health information technology.

eHealth Technologies   

2-12-2014 7-31-01 PM

Booth MP-10 and the Interoperability Showcase

Contact: Deanna Peters, director of business development, eHealth Imaging Solutions

eHealth Technologies is improving continuity of care for more than half of America’s top 100 hospitals and leading HIEs. Our eHealth Connect suite of services improve, expedite, and provide analytics on the entire patient referral process, retrieving any external medical record and image, streamlining communication with referring physicians and simplifying medical image access and sharing across the healthcare continuum.

We invite you to stop by meeting room MP10 or the Interoperability Showcase to learn about the latest in technology and interoperability with a human touch. Visit http://www.eHealthTechnologies.com to sign up for a demo or to meet with us at HIMSS.

Elsevier Clinical Solutions   

2-15-2013 2-18-49 PM

Booth 6352

Contact: Jaime Cheng, senior marketing manager

With a suite of products that integrate into clinical workflows, Elsevier Clinical Solutions delivers the content trusted by healthcare professionals throughout your institution. By focusing on innovative ways to deliver the knowledge your teams need, we can help drive outcomes today and prepare you for the challenges of tomorrow. Experience it for yourself at booth 6352.



2-15-2013 2-19-45 PM

Booth 5151

Contact: Adrienne Lisoskie, director of product marketing

Emdeon is the largest healthcare network, connecting providers, payers, and pharmacies to maximize business performance and improve payment integrity. Come by booth 5151 to discover how Emdeon can help you achieve your business goals and also learn how you can win one of 13 Nike FuelBands that will be given out during the show.

Emdeon is the single largest clinical, financial, and administrative healthcare network in the nation. In 2013, we processed over seven billion transactions with a value of over $900 billion. Our network moves information between physicians, hospitals, labs, pharmacies, and payers through our interoperable connectivity to their software systems. Emdeon will host several practical, real-world discussions at our booth this year. Three Nike FuelBands will be given away at each session.

Visit us at http://www.emdeon.com/HIMSS2014 to view the details.


2-6-2014 1-27-57 PM

To schedule a meeting:

Contact: Connie Smith, marketing

Since 2000, Etransmedia has developed and delivered integrated cloud-based software and services to hospitals, health systems, and physicians nationwide. Etransmedia’s solutions include revenue cycle management service, the Connect2Care software platform which includes an integrated EHR/PM, financial analytics, care coordination, and patient engagement.

Etransmedia is committed to providing the right solutions to build an effective community of care, driving revenues and efficiencies for ambulatory, acute and diagnostic facilities, and increasing the availability of information to providers making critical care decisions. Etransmedia serves over 12,000 providers and 40,000 users.

Etransmedia is the recipient of seven consecutive Inc. 500/5000 awards, and three consecutive Deloitte Technology Fast 500 Awards. http://www.etransmedia.com.

Extension Healthcare  

2-12-2014 7-36-22 PM 

Booth 1441

Contact: Whitney St. Pierre, director of marketing

Visit Extension Healthcare in booth 1441 to view the next-generation alarm safety solutions and learn why the healthcare community is choosing Extension Healthcare to improve the lives of staff and patients.

Top Six Reasons to Visit Our Booth

  1. Alarm fatigue was recently named as the number one health technology hazards for 2014 by ECRI Institute. Learn how Extension Engage helps reduce alarm fatigue in healthcare facilities by combining advanced alarm management software with unique secure text messaging solution to enable an optimized clinical event response workflow.
  2. Learn about Extension Evaluate, a “black box data recorder” program offered to qualifying hospitals at no charge that collects baseline alarm data for up to 30 days from various system. Extension will generate reports designed to assist an alarm safety committee with the initial evaluate of unfiltered clinical alarms and events recorded from patient monitoring and some bedside medical devices.
  3. Alarms (regulated systems) and alerts (unregulated systems) notifications. Learn about some of the most common alarm and alert generating workflows that include: medical device alarm notification, nurse call alerts, critical lab notifications, clinical order notifications and full report notifications.
  4. Event response and care team collaboration. Clinicians can determine the most appropriate event response to each alarm not matter where they are located. Alarms are delivered via a clinicians’ preferred wireless device, which means they are able to receive vital patient information and communicate with the entire care team through event driven secure text messaging or by phone.
  5. Automated clinical presence. Extension Engage platform enhances event response workflow by automatically narrating elements of the event response dialog with Cisco Jabber, ultimately providing an entirely new level of care team awareness and response orchestration.
  6. Enter to Win a Kindle Fire HD. Extension Healthcare will be raffling three Kindle Fire HD during the HIMSS conference. Stop by our booth to enter to win.

To sign up for a demo or meeting with us at HIMSS, visit http://go.extensionhealthcare.com/HIMSS-2014-Conference


1-15-2012 12-30-58 PM - Copy

Booth 2128

Contact: Jessica St. John, business development director

ESD provides full-cycle implementation services, starting at the point of the system build and continuing through all phases of the implementation process. Our team of clinical and experienced professionals support adoption at the point-of-care through the billing cycle to optimize reimbursement. Our goal is to ensure your system works for your team – from start to finish and everything in between.

This year, we featuring a giveaway for a free two-week assessment of our Automated Testing Solutions. Testing is an essential preparation element when going live with a new system, upgrading to a new version, or even preparing for the transition to ICD-10. By automating the testing process, you can cut the time it takes to test by 80 percent, as well as reduce the amount of resources needed to do the testing itself.

To learn more and to get a free USB featuring our Automated Testing Experience, stop by booth 2128 to talk with one of our ESD team members to learn more about how testing can benefit your organization.

First Databank (FDB)   

2-15-2013 2-41-17 PM

Booth 1965, Interoperability Showcase participant

Contact: David Manin, director of marketing

First Databank (FDB) provides drug knowledge that helps healthcare professionals make precise medication-related decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver a wide range of valuable, useful, and differentiated solutions. As the company that virtually launched the medication care guidance category, we offer more than three decades of experience in transforming drug knowledge into actionable, targeted, and effective solutions that improve patient safety and healthcare outcomes. Come have a cup of gourmet coffee with us and meet with FDB specialists.

Learn more about best practices for the utilization of FDB solutions to meet Meaningful Use requirements and improve outcomes. Tackling medication alert fatigue; enhancing medication ordering, and hospital discharge and ambulatory prescription writing; facilitating medication interoperability; improving medication reconciliation outcomes; ensuring medication safety/compliance with REMS; and, controlled substances content.

More information is at http://www.fdbhealth.com/himss14.

Forward Health Group, Inc.   

2-12-2014 7-45-43 PM

Booth 1694

Contact: Barry Wightman, VP marketing

Does your data drive improvement? Do you trust your data? Is your data guiding your practice forward? The secret to data aggregation, the key to successful population health management, live at booth 1694.

While everybody’s talking about improving health care outcomes, we are actually doing it. Forward Health Group is equipping health care institutions across the country with the necessary tools to impact quality and financial outcomes in the new health care landscape.

With its best-in-class data collection, validation, and analytics tools, Forward Health Group’s PopulationManager helps turn data from disparate sources into fuel to manage populations of patients, driving improvements in the quality outcomes equated with both clinical improvement and financial success.

FUJIFILM Medical Systems U.S.A., Inc.

2-12-2014 7-48-56 PM

Booth 4074

FUJIFILM Medical Systems U.S.A., Inc. is showcasing its comprehensive Synapse portfolio. Synapse allows management of the complete patient record including non-DICOM imaging, while providing fast, secure access to clinical users via web and mobile platforms. To see how all data – including PACS, RIS, cardiovascular, VNA, and cloud services– is organized all together, by patient, in one seamless system.

For more information, visit http://www.fujimed.com.


1-15-2012 6-25-39 PM

Booth 2219

Contact: Tony Cook, vice president of marketing

Visit booth 2219 and learn how GetWellNetwork’s patient engagement solutions help health care providers engage, educate, and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care to improve performance and patient outcomes. The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.

GetWellNetwork was just recognized by KLAS as the leader in the Interactive Patient Systems category for the fourth consecutive year.

GetWellNetwork will be showcasing its newest solutions, including the new patient experience and ambulatory solution. CEO Michael O’Neil and CIO David Muntz, former principal deputy director of the ONC, will be available for one-on-one meetings with hospital executives. Contact us at himss@getwellnetwork.com or call 240.482.4213 to schedule a meeting.

Giveaways: Samsung Galaxy Gear and Fitbit.

Greencastle Associate Consulting   

2-10-2014 9-24-39 AM

To schedule a meeting:

Contact: Joe Crandall, director of client engagement solutions

Greencastle consultants are agents of change. Our people have the skill and the experience necessary to assume leadership and take responsibility for the success of large-scale clinical projects and business initiatives.

Founded by US Army Rangers in 1997, Greencastle specializes in bringing a sense of purpose to the task of furthering the missions of hospitals, health systems, acute care centers, clinics, medical practices, ambulatory care providers, and other healthcare organizations. We realize the potential of change through disciplined teamwork, innovation, and systematic methods.

With loyalty and integrity as our compass, we partner with healthcare organizations to complement the existing expertise and passion of your teams. Our change agents inspire people, help them perform, and get results. We maximize the value of change for healthcare organizations. By implementing mission-critical solutions, Greencastle helps hospitals increase revenue, reduce costs, and improve patient outcomes.


2-12-2014 7-59-01 PM    

Booth 2503

Contact: Leeann Fleming, event marketing director

If your destination is adventure, the journey awaits. The first stop is booth 2503 at HIMSS, where you will experience the latest innovations in health information technology from Greenway. From there, you can enter to win your choice of unique adventures, including spa getaways, vacations, all-inclusive flights, and more.


2-14-2014 10-09-35 AM

Booth 4379

Contact: Amanda Kocefas, marketing manager

We appreciate that it takes more than technical knowledge to excel in today’s healthcare environment.

At Greythorn, we understand how electronic medical records provide accessible patient information, improve clinical processes and ultimately, transform patients’ lives. As experienced sector specialists with outstanding market knowledge, we have access to the best health IT career opportunities with the most respected organizations. That’s why we pride ourselves on being the best healthcare IT recruiters in the market.

At our booth, we will have a scratch and win prize giveaway, including USB drives pre-loaded with great industry insight, collapsible water bottles (perfect for traveling), and a TV.

Hayes Management Consulting 

2-15-2013 2-56-03 PM  

To schedule a meeting:

Contact: Pete Butler, president and CEO

Hayes Management Consulting is a leading national healthcare consulting firm focused on healthcare operations. This includes strategic planning, interim leadership, revenue cycle optimization, clinical optimization, project management, IT consulting, and preparation for federal initiatives such as ICD-10, Meaningful Use, and HIPAA compliance.

We also provide software such as MDaudit and other proprietary tools to ensure our clients are operationally efficient. We won’t have a booth, but would like to meet you.

The HCI Group   

2-14-2014 6-34-48 AM

Booth 4992

Contact: Joshua Cossey, senior vice president of operations

Quality, agile, cost-effective solutions set the HCI Group apart. The HCI group is a specialized global healthcare IT consultancy and currently the fastest growing company in the whole healthcare sector in the USA as awarded by Inc Magazine. Our consultants possess unique expertise in Epic, Cerner, Allscripts, McKesson, CPSI, Eclipsys, Cardinal Health, Meditech, HealthStream, and Siemens.

Key service lines include:

  • Software implementation and training
  • Strategic guidance and project management
  • EHR sustaining support
  • Integration and testing
  • Go-live services
  • ICD-10
  • Revenue cycle optimization

For more information, visit http://www.theHCIgroup.com.

Health Care Software, Inc. (HCS)   

1-15-2012 3-58-32 PM

Booth 4464

Contact: Tom Visotsky, EVP of sales and marketing
800.524.1038 x325

HCS has delivered healthcare information technology to providers since 1969. HCS Interactant is an integrated platform of clinical and financial modules exceeding the expectations of facilities across the spectrum of care including long-term care, long-term acute care, inpatient, outpatient, behavioral health, and rehabilitation. Visit HCS at HIMSS to learn more about how you can lower costs and improve the quality of your care.

Visit HCS Booth 4464 to register to win a $250 AMEX gift card. Get social with HCS by mentioning HCS in a photo and posting it to LinkedIn, Twitter or Instagram with #HCSatHIMSS14  and you cold win a $100 AMEX gift card.

Health Catalyst  

2-13-2014 5-05-17 PM 

Booth 6076

Contact: Chris Keller, VP of marketing research

Are you challenged to turn your data into clinical improvements? Struggling to know how to get your data aggregated? Wish you could more quickly deliver more business intelligence into your organization? We can help. Get a deep-dive demonstration that suits your needs. Visit us at booth 6076.

Health Catalyst provides a transformational approach to healthcare data warehousing and analytics. Catalyst’s award-winning Late-Binding data warehouse platform, analytics solutions, and clinical improvement services help healthcare providers make sense of clinical, financial, operational, and patient experience data to identify care improvement opportunities and eliminate waste.

Come checkout our double-decker booth and learn how to win one of several FitBits and the grand prize, an iPad Mini. Booth  6076. Click here to learn more.


2-13-2014 5-06-47 PM

Booth 3493

Contact: Mark Citrone, director of partnerships

Visit us to learn how we save physicians 30 minutes daily and you’ll be entered to win a copy of Innovation with Information Technologies in Healthcare, edited by healthfinch Co-Founder, Chairman, and Chief Medical Officer Dr. Lyle Berkowitz.

HealthMEDX, LLC   

2-13-2014 5-07-59 PM

Booth 4483

Contact: Mary Senesac, director of health systems
417.582.1816 x6738

Healthcare reform requires post-acute care technology with advanced clinical, financial, and marketing solutions to support health systems in managing patient care.

Leading health systems select the HealthMEDX EMR to drive post-acute care strategies for care coordination, readmission management, transitional care, and accountable care programs.

HealthMEDX integrates with Epic, Cerner, McKesson, and Siemens.


2-13-2014 5-09-34 PM

Booth 2077, Interoperability Showcase 9001-19

Contact: Dave Mink, business development manager

Experience the Healthwise difference at HIMSS14. We’re everywhere! Get to know us better. Tour the Healthwise information, interaction, and innovation stations in booth 2077. Visit the Interoperability Showcase, 9001-19,to demo the Healthwise Population Health Solution featuring a readmissions prevention program (joint demo with Prompt Alert.) Hear “Meaningful Use Insider” Leslie Kelly Hall at 10:00 a.m., Tuesday, February 25 at the Learning Gallery.

Since 1975 our singular mission has been to help people make better health decisions. The Healthwise mission, combined with our innovative spirit, leads to revolutionary solutions that improve the impact of health education. Healthwise information embedded within the EMR lets physicians deliver patient education within the workflow. Patients can access relevant content, videos, and tools wherever they are on any device. Deliver the right solution for clinicians and patients. Simply.

The most important patient engagement challenge is the one you’re having right now. Let’s solve it on The Whiteboards at booth 2077. Tell us your biggest challenge for engaging patients. Together, we’ll work it out on The Wwhiteboards. You’ll walk away with an action plan to tackle your problem.

Have you had thoughts like these?

  • Herding cats would be easier than getting all of our existing patient education to line up.
  • So much accreditation criteria. So little time. So little staff.
  • My patients are engaged. But how do I prove it?

Those are exactly the kind of challenges we mean. Our experts are ready to listen and roll up their sleeves to help you tackle it. Chances are we’ve already solved a problem like yours. Let us match our experts to your problem. Book your appointment for a complimentary one-on-one expert session at The Whiteboards. http://www.healthwise.org/himss14.

Don’t have a problem to bring, but want to learn more about Healthwise? Take our in-booth tour to experience the Healthwise difference. Visit Healthwise at booth 2077.

Iatric Systems, Inc. 

1-16-2012 8-56-06 AM  

Booth 3217

Contact: John Danahey, SVP, sales and marketing

Join Iatric Systems in booth 3217 at HIMSS14. Iatric Systems helps healthcare providers achieve success by delivering the most comprehensive healthcare IT integration. From connected devices to connected communities and everything in between, Iatric Systems has the knowledge, products, and services to help you leverage your EHR investment.

Regardless of your EHR, we can help you with:

  • Meaningful Use attestation
  • HIE implementation
  • Patient privacy monitoring
  • Patient engagement
  • Medical device integration

Booth 3217 is going to be entertaining as well as educational, with Chef Anton providing his amazing magic tricks and giving out great prizes like Visa gift cards and Apple iPod shuffles after each show.

In addition to the exhibit hall, make sure to visit us in the Interoperability Showcase where our medical device integration solution, Accelero Connect, will be featured. Booth 9001-62.

ICSA Labs, an independent division of Verizon   

2-13-2014 5-13-35 PM

Booth 3937 and the Interoperability Showcase

Contact: Sonia Robins, accounts manager, healthcare

ICSA Labs provides third-party testing and certification of security and health IT products, as well as network-connected devices, to measure product compliance, reliability, and performance. For more information on the following, visit ICSA Labs at booth 3937 or at the HIMSS Interoperability Showcase.

Learn more about ICSA Labs healthcare programs for testing and certification.

ONC Health IT Certification Program. ICSA Labs tests and certifies EHR technology for the ONC’s Health IT Certification Program. ICSA Labs is an NVLAP Accredited Health IT Testing Laboratory and an ANSI Accredited and ONC-Authorized Certification Body for EHR Technology. www.icsalabs.com/technology-program/onc-ehr

IHE USA Certification. ICSA Labs and IHE have partnered to provide an IHE USA Certification program to test and certify advanced interoperability capabilities of EHRs, HIEs, patient dare devices and more. IHE USA Certification was created to bring technologies to market which enable healthcare providers and hospitals to meet today’s requirements for clinical integration. Visit the IHE USA Certification booth in the Interoperability Showcase. For more information: www.icsalabs.com/ihe

Mobile App Testing. ICSA Labs delivers mobile app testing for companies that have developed custom-made mobile apps in-house or through the use of a third party. ICSA Labs examines a mobile app across more than twenty high-level assessment objectives mapping back to four key categories: maliciousness, vulnerability, reliability, and privacy. For more information: www.icsalabs.com/technology-program/mobile-app-testing



2-4-2014 1-30-39 PM

Booth 2541

Contact: Maria LoBrutto, marketing events manager

Imprivata is a leading provider of identity and access management and secure clinical communications solutions that simplify healthcare IT for better focus on patient care. Imprivata OneSign single sign-on and authentication management deliver fast, secure No Click Access to clinical applications. Imprivata Cortext is a powerful communications platform that enables more efficient care team coordination.

By removing technology barriers, Imprivata allows doctors to spend more time being doctors.


Infor (formerly Lawson)

2-20-2013 8-02-16 AM    

Booth 3049

Contact: Tara Waldron, healthcare field marketing manager

Lawson and Cloverleaf are now even stronger with Infor. Visit us at HIMSS and enjoy free beverages and popcorn in our Relaxation Zone. Take a survey and be registered to win a $2,500 American Express card.

To learn more about our solution strategy, “Health 3.0 – The Path Forward” and our products, including financials, supply chain, HCM, analytics, and integration, and HIEs, schedule a demo with an Infor Healthcare representative by visiting http://www.infor.com/himss.

Also, don’t miss our interoperability showcase presentation February 26 from 1-1:30 p.m.

Ingenious Med, Inc.   

2-13-2014 5-18-18 PM

Booth 471

Contact: Courtney Schickel, VP of marketing

With a 15-year tradition of innovation and excellence, Ingenious Med is excited to make its biggest announcement yet at HIMSS14. Beyond debuting substantial changes and upgrades to the existing product line, we at Ingenious Med are unveiling a host of brand new functionality as well as announcing a redefinition of the market space itself, with the introduction of the patient encounter platform. The PEP is a new concept built to serve today’s needs while preparing healthcare enterprises for tomorrow’s challenges.

Ingenious Med continues to break new ground under the leadership of its founder, Dr. Steven Liu, developing useful solutions to increase the quality of care, reduce cost, protect and bolster revenue, and most importantly of all, put physicians’ time where it is needed most: with their patients. Come by booth 471 and find out more.

Stop by booth 471 to learn more about the new patient encounter platform and enter for a chance to win an Apple TV.

Innovative Healthcare Solutions   

2-13-2014 5-19-31 PM

Booth 1729

Contact: Dan Hereid, vice president of business development

IHS, along with several of our exhibiting neighbors, will be hosting a block party on Tuesday, February 25th from 4-6 pm. Please stop by to enjoy a variety of catered food and drinks.

IMO – Intelligent Medical Objects 


Booth 3341

Contact: Dennis Carson, director of marketing and tradeshows

IMO – Intelligent Medical Objects is the most widely-used and physician-preferred terminology service for EHRs. Our technology allows clinicians to use the language they are most familiar with to better capture and preserve true clinical intent. We’re ready to support your transition to ICD-10 and your attestation for Meaningful Use. Visit us at booth 3341 and learn more about how IMO can help.

Our presentations include:

  • All About IMO Problem (IT) Terminology
  • All About IMO Procedure (IT) Terminology
  • Achieving Meaningful Use with IMO
  • Are You Ready for ICD-10-CM?
  • Clinically Coherent Problem Lists with IMO Problem List Management

Click to reserve your spot: http://www.e-imo.com/event/himss-14. www.e-imo.com

InterSystems Corporation  

2-13-2014 5-21-18 PM 

Booth 2741

Contact: Jerry Hinch, director of North American marketing

What is strategic interoperability and why do you need it?

You need strategic interoperability if your organization is to efficiently:

  • Engage patient and clinician communities
  • Coordinate all patient care
  • Manage population health
  • Turn big data into insights and action

Visit InterSystems at HIMSS14, booth 2741, Hall B to learn more about strategic interoperability. Step into InterSystems’ must-see presentations at HIMSS to win a Fitbit Flex. Each time you step into an InterSystems-sponsored presentation at HIMSS14 you gain another chance to win one of 30 Fitbit Flex Wireless Activity and Sleep Wristbands we’re giving away.

Juniper Networks   

2-13-2014 5-22-51 PM

Booth 3703

Contact: Ryan Witt, global managing director of healthcare industry practice

Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking.

Additional information about Juniper Networks for the healthcare industry can be found at www.juniper.net/healthcare.

LDM Group  

2-13-2014 5-24-09 PM 

Booth 3544

Contact: Todd Helmink, vice president of business development

LDM Group, LLC (LDM) is a leading provider of behavior based prescription management programs. LDM provides timely and clinically relevant healthcare messaging through its patented process which serves to improve patient compliance and outcomes, while preserving privacy. As a targeted healthcare communications company, LDM connects prescribers, pharmacists, and patients. LDM’s network is made up of e-prescribing, electronic medical record (EMR), and electronic health record (EHR) applications, chain and independent pharmacies, and sponsors of healthcare-related educational materials such as pharmaceutical manufacturers, health plans, payors, and PBM’s.

LDM’s products and services:

  • Are delivered in workflow through the trusted healthcare professional thus building better provider-patient relations
  • Allow for a configurable solution that adapts to specific protocols to support consistent and reliable outcomes
  • Provide customized patient education and engagement programs that help meet Meaningful Use and ACO requirements
  • Ensure multiple delivery methods for patients based on patient preferences (print, email, SMS, etc.)

Legacy Data Access, LLC   

2-13-2014 5-26-19 PM

Booth 3130   

Contact: John Hanggi, director of  customer services

Running old applications just to get to the old data? We need to talk!

As an innovator in data storage and web-based solutions, Legacy Data Access provides the industry’s most comprehensive set of software tools for working with data from retired systems. Whether you’re looking to retire old applications, simplify your IT landscape, or meet long-term data retention requirements, Legacy Data Access successfully stores data from health care systems that are being retired and provides secure, web-based and interactive access to the information.

We have been using elephant imagery for many years now. When we first thought of this idea, it was based on the saying “the elephant in the room“; i.e., that large issue that no one wants to acknowledge but is there and needs care and feeding. This year Legacy Data Access has partnered with Zoo Atlanta on a “Protector” level sponsorship for the elephant exhibit. Legacy Data Access will be handing out “I Love Elephants” buttons. For each person that comes by and agrees to wear the button all day, we will donate a dollar to the sponsorship.

Leidos Health

2-13-2014 5-27-19 PM    

Booth 3753

Contact: LeAnne Hester, SVP of strategy and marketing

What’s the biggest challenge you’re facing today? Let us know at booth 3753 and you’ll have an opportunity to win a free Health Check to help with your biggest healthcare challenge. We’ll also make a donation in your name to the Tour de Cure Leidos team which supports the American Diabetes Association.


2-13-2014 5-29-21 PM

Booth 2009

Contact: Jackie Leckas, director of marketing

Medical image exchange has become a mainstream solution for healthcare enterprises. More and more hospitals are adopting it to improve the efficiency of clinical staff, increase patient safety and satisfaction, increase referral volumes, and eliminate wasteful spend. If your team hasn’t already been asked to evaluate image sharing, chances are it will come up at some point this year.

Let lifeIMAGE give you an introduction to image sharing at HIMSS. Why lifeIMAGE? Because hundreds of leading hospitals use our solutions to electronically receive outside study data, integrate it with the EMR, and securely publish exams to referring physicians and patients. We’ve got a proven Epic integration and we were recently named Cerner’s exclusive partner for image sharing. Lastly, lifeIMAGE was given “Category Leader” designation by KLAS as part of its recent 2013 Best in KLAS Awards: Software & Services, an honor based on customer feedback. Leverage our experience to learn how medical image sharing could be the next big thing at your institution.


Lifepoint Informatics 

2-4-2012 3-05-13 PM   

Booth 6069

Contact: William Seay, CEO
201.447.9991 x359

Visit our booth for a chance to win a Google Chromecast. Hourly drawings during exhibit hours will be made.

LightSpeed Health, Inc.   

2-10-2014 9-30-57 AM

To schedule a meeting:

Contact: Michael Justice, president

LightSpeed Health is a healthcare software and services company focused on solving IT related issues for ambulatory practices. We are experts in archiving and migrating EMR/EHR and PM systems, our archive systems have been deployed in the largest physician networks in the country, in over 15 states. We work with health systems to develop and execute the IT strategies related to physician practice acquisition – data migration, clinical and financial interfacing (HL-7 and X-12), implementation support, training, workflow analysis, and ongoing user support.

Our team has particular expertise in Allscripts Enterprise and GE Centricity EHR and PM systems.

Specialties: EMR/EHR data archives and migration, Allscripts Enterprise EHR and PM systems, GE Centricity EMR and PM systems, EMR/EHR selection and implement support, and EHR/PM facilities management agreements.



2-13-2014 5-35-23 PM

Booth 7867

Contact: Michele Mick, account executive

LOGICARE provides patient-specific education and discharge instructions across healthcare organizations to support workflow of clinical users and integrate with all major EHR systems. LOGICARE is ONC-Certified for Meaningful Use Stages 1 and 2, helps improve HCAHPS scores, and reduce hospital re-admission.

LOGICARE is a division of The Wellness Network, the largest, most comprehensive in-hospital health TV network in the US. www.logicare.com

We will be giving away an ipad. Also, we are offering Starbucks gift cards for attendees interested in viewing a WebEx demo after convention.

The Loop Company

2-10-2014 9-32-44 AM

To schedule a meeting:

Contact:  Gino Johnson, founder and managing director

The Loop Company is a research advisory firm with more than 20 years’ experience helping healthcare technology organizations grow their business. Our focus is on delivering actionable strategic and tactical learnings to help your organization successfully launch new products/services, enter new target markets, win more new business, and build loyal customer relationships.

What we do:

  • Collaboratively design customized qualitative feedback loop mechanisms to help your organization understand how it is being perceived in the marketplace, by your customers and prospects.
  • Advance organizational improvement across all areas of your business including: sales, marketing, positioning and messaging, brand awareness, product development, roadmap validation, operations, installations/implementation, support, account management.

MBA HealthGroup  

2-13-2014 5-38-21 PM

Booth 3695

Contact: Ethan Bechtel, CEO

MBA HealthGroup has been one of the fastest-growing healthcare consulting groups in North America for three years. We specialize in strategic consulting, Epic and Allscripts consulting, ICD-10, and revenue cycle management services. Our vision is to improve patient care experiences by making hospitals and physician practices stronger and smarter. Our products include OHMD, a secure mobile messaging platform to improve patient engagement, and, FormMation, a form automation tool for EHRs.

McKesson Corporation   

2-13-2014 5-39-48 PM

Booth 1365 

Contact: Ed Domansky, communications manager

McKesson is a leading healthcare services and information technology company dedicated to making the business of healthcare run better.

At HIMSS14, our key Better Health 2020 solutions will be on display in the McKesson and RelayHealth booths (1365 and 1665). You won’t want to miss the latest in solutions for population and risk management, connectivity/interoperability, strategic management, physician performance improvement, Paragon integrated health IT, enterprise imaging and more!

And, McKesson is pleased to offer Expert Chats in booth 1365. A broad range of subject matter experts will be available for discussions on contemporary topics, including population health, the use of analytics to reduce administrative and clinical variation, and profitable medical group management, to name a few.




2-10-2014 9-36-23 AM

To schedule a meeting:

Contact: solutions@medassets.com

MedAssets (NASDAQ: MDAS) is a healthcare performance improvement company focused on helping providers realize financial and operational gains so that they can sustainably serve the needs of their community. More than 4,200 hospitals and 122,000 non-acute healthcare providers currently use the company’s evidence-based solutions, best practice processes and analytics to help reduce the total cost of care, enhance operational efficiency, align clinical delivery, and improve revenue performance across the care continuum.

For more information, please visit www.medassets.com.


2-13-2014 5-41-24 PM

Booth 513

Contact: Dustin Whisenhunt, VP of client services and sales – Patient Pay

MedData eliminates confusion and frustration with the medical billing process. We simplify the communication process, consolidating each patient’s bills and focusing on patient satisfaction while increasing our clients’ revenue. We work with patients to make sure they understand their bills and payment options, and help them navigate any insurance issues.

Our proprietary workflow is built around the patient, our ability to consolidate all their bills and help them understand what they owe, and ultimately increase the patient satisfaction scores for our clients. The result is a minimum revenue increase from the patient responsibility portion of the payer mix of over 30 percent while finding an additional 15 percent or more of unfilled insurance, all while generating an ROI of over 100 percent in the first few months. Visit our booth for a quick demo of our proprietary service – no appointment required.

HIMSS giveaways: $1,000 Amazon gift card, three $100 American Express gift cards, fresh baked scones every day.


2-13-2014 5-42-39 PM

Booth 8354

Contact: Jolene LoFrese, marketing manager

Come see us at booth 8354 as well as the interoperability showcase and meet our team and pick up an infuser water bottle.

Medicity, A Healthagen Business   

2-13-2014 5-43-40 PM

Booth 6150 (Healthagen)

Contact: Peter Martin, marketing director

Medicity is one of the most trusted partners in health information exchange, providing industry-leading technology to physicians, hospital systems, and government agencies for more than 15 years. We proudly power a network of more than 1,000 hospitals, 250,000 end users, and 20 regional and state-wide HIEs, all processing more than 2 billion clinical transactions each year. But we aren’t stopping there – we are constantly innovating to put our clinical integration expertise to work in a changing healthcare environment.

Visit http://medicity.com to learn more or schedule an appointment with us today.


Medicomp Systems  

2-14-2014 10-07-43 AM

Booth 2703   

Contact: David Lareau, chief executive officer

See Inga do it all! Come by booth 2703 to check out the one solution for all clinical documentation and see Inga headlining Quipstar on Tuesday, February 25 at 3:00 p.m.   

Medicomp Systems will host Quipstar, world’s favorite HIT quiz show. The interactive health information technology quiz show kicks off on Monday, February 24 at 2:30 p.m. Additional shows will be on Tuesday at 11:00 a.m. and 3:00 p.m. and Wednesday at 11:00 a.m. and 2:00 p.m. Contestants and those seated in the live studio audience will use Medicomp’s easy-to-use nursing and physician documentation tool, Quippe, to answer questions about documentation and coding requirements.

Everyone receiving Quippe training and seated in Quipstar’s live studio audience will have a chance to win one of the latest tablets and an opportunity to become a Quipstar contestant and compete for cash prizes. Maybe you will be chosen to compete against Inga or another HIT heavy hitter! This year, Quipstar will highlight Quippe’s nursing, physician, and patient engagement tools.

MediQuant Inc.   

2-13-2014 5-46-21 PM

Booth 1929

Contact: Mindy Morris, marketing manager

MediQuant provides a feature rich active archiving solution for any clinical, PFS, or ERP application that needs to be retired. Simplify your IT world and reduce the cost of system conversions with DataArk, an active archiving solution that allows you to decommission old systems, maintain interoperable access to old data, and realize up to 80 percent cost savings. FirstComply and AccuRules are MediQuant solutions for medical necessity and ABN compliance.

Stop by our booth 1929 for a chance to win a gift card.


2-13-2014 5-47-23 PM

Booth 3952 and Interoperability Showcase

Contact Mike Sheppard, vice president of marketing

What is the “missing population” and why should you care about it? If you’re managing an ACO, health home, or integrated care organization where value-based contracts are top of  mind, you need to know about one of the highest cost, most underserved populations in healthcare: people with behavioral health disorders. Integrating acute care and behavioral health services is critical to improving overall health outcomes in a population where the severely mentally ill die 25 years earlier than the general population, and co-morbid physical and mental health illnesses drastically drive up Medicaid and other loss ratios.

Netsmart is the leader in clinical coordinated care technology for behavioral health and the larger health and human services provider communities, and the ideal partner to help you link your primary care initiatives with broader, coordinated care for the body and the mind.

Netsmart was selected to participate in the HIMSS Interoperability Showcase and with Epic will demonstrate the integration and care coordination of physical health and behavioral health.

Also visit us in booth 3952 to see how Netsmart CareManager seamless integrates clinical data between two or more organizations to efficiently and safely coordinate care delivery.


2-13-2014 5-48-21 PM    

Booth 2130

Contact: Adam Dial, vice president of client relations

Nordic provides top-ranked Epic implementation consulting to over 87 clients across the country. With a team of over 350 Epic-certified consultants, we not only deliver the right resource at the right time, but also know there’s more to consulting than just having the answers. Our passion is in partnering with our clients: providing mentorship, knowledge transfer, and an extra set of hands during key build deadlines. We demonstrate the leadership and confidence that comes from having worked with more than 80 percent of Epic’s customers.

In addition to being ranked #1 by KLAS for Epic implementation and support, Nordic has also launched three lines of business that help clients realize more ROI from their EMR.  Nordic’s Optimization Solutions, Affiliate Solutions, and Remote Solution groups all have dedicated experts who work with clients to create addition efficiency, usability, and satisfaction of their EMR.

Please visit us in booth 2130 to hear more about how we can assist with any Epic needs and enter for a chance to win an Optimization Assessment or Affiliate/Connect Planning Visit.

The Optimization assessment is a $7,500 value and includes trip to an Epic customer site with shadowing of users and a system evaluation, followed by a written report listing workflow and system optimization opportunities. The Affiliate/Connect planning visit is a value of $5,000 and includes a one- to two-day visit to an Epic customer site to assist in the development of a written strategy to extend an Epic system to the organization’s affiliated or acquired practices and hospitals. We will contact the winners the week after HIMSS.

NTT DATA, Inc.  

2-13-2014 5-49-32 PM 

Booth 765

Contact: Larry Kaiser, senior marketing manager

NTT DATA offers healthcare organizations a complete IT solution with applications that increase efficiency, reduce medical errors, and enhance the revenue cycle. Led by our flagship solution, Optimum, NTT DATA helps bring together healthcare consumers and providers to share data and manage care effectively. We back that engagement process with a full range of clinical, RCM, accounting, and mobile solutions.


2-10-2014 9-41-31 AM

To schedule a meeting:

Contact: Debbi Gillotti, vice president and general manager

nVoq provides a cloud-based speech recognition platform (SayIt) exclusively endorsed by the AHA. We support real-time dictation for any EMR as well as voice-enabled workflow through automated shortcuts and scripting. SayIt can be used on both Windows and Mac OS computers.

SayIt in Healthcare is sold exclusively through channel partners. Unlike other vendors in this industry, nVoq has no direct sales force and does not provide transcription services.  We want to grow, not compete with, our reseller network.

We welcome inquiries from app developers, EMR resellers, and HIT services firms interested in becoming channel partners. We’re also happy to make contact directly with providers or IT leaders to discuss your requirements and connect you with one of our certified resellers.

Talk to us about building a SayIt practice or using the SayIt SDK to voice-enable your applications platform. Learn why SayIt from nVoq is the sensible alternative for your organization.

Visit http://www.nvoq.com for more information.



2-13-2014 5-51-29 PM  

Booth 5665

Contact: Alena Larson, marketing

Find balance in fee-for-service and fee-for-value. Optum helps the health system work better for everyone. We’re a global team of over 65,000 people working collaboratively across the health system to improve care delivery, quality and cost effectiveness. Our innovative technology, services and applications help our clients achieve better patient outcomes and optimize their financial performance today. Visit us at HIMSS and see how our next generation clinical and financial analytics can help you navigate the journey from providing care to managing health.


Orchestrate Healthcare 

2-13-2014 5-52-39 PM   

Booth 2935

Contact: Charlie Cook, president

We’re an agile boutique consulting company delivering back-to-back Best in KLAS technology services with an old-fashioned commitment to customer service. Our healthcare IT consultants concentrate solely on EMR clinical implementation with an Epic concentration, integration, health information exchanges (HIEs) and staff augmentation.

Come see us to learn more about our laser-like focus which attracts the best talent resulting in on-time, within-budget projects and delighted organizations.

Orion Health    

2-13-2014 5-56-36 PM

Booth 965

Contact: Kristin O’Neill, senior marketing manager

Today’s healthcare challenges are driving major change in how we deliver care. Now more than ever, conversations are taking place around the concept of a “coordination of care” platform that provides a single version of the truth regardless of where patients receive care.

Orion Health has you covered with the technology you need to succeed in the age of accountable care. Visit us at booth 965 and see first-hand how our collaborative care and integration solutions can help position your organization for success.

View a demo. Meet our clients. Attend informational sessions. It’s all here for you with Orion Health at HIMSS14. Visit http://www.orionhealth.com/himss14 to learn more.

Park Place International

2-13-2014 5-58-32 PM

Booth: 2186

Contact: Bryan Blood, VP of sales

Park Place International provides technology integration, technical consulting, and OpSus|Cloud Services designed to help customers achieve operational sustainability with their Meditech Electronic Health Record.

Park Place is an approved provider of technology solutions for all versions of the Meditech HCIS and offers a full selection of Meditech-certified server and storage platforms.

The Park Place team has extensive Meditech experience and technology expertise and is uniquely qualified to architect, deliver, and support Meditech solutions.

Stop by booth 2186 to learn more about Park Place International and enter our raffle for a chance to win an Amazon.com gift card.

Passport Health Communications

2-13-2014 5-59-37 PM    

Booth 2134

Contact: Stacy Gillespie, vice president of marketing

Passport Health Communications Inc. provides software and solutions to help hospitals and health care providers improve business operations and secure payment for their services. Passport serves more than 2,500 hospitals in addition to more than 9,000 physicians, clinics, and ancillary offices across all 50 states and processes more than 485 million transactions annually through its Passport eCare brand of patient access and payment certainty solutions for the revenue cycle. Passport was recently acquired by Experian Healthcare in November 2013.

Come by our booth to learn more about our revenue cycle solutions and how they can help make workflow more efficient. Come by for a demo and you will be entered to win an American Express gift card.


2-13-2014 6-01-16 PM

Booth 4021

Contact: Pete Heydt, SVP of business development

Patientco provides an intuitive suite of cloud-based revenue cycle automation tools designed to work seamlessly together to maximize patient revenue like never before. From the initial statement to the last payment made, we take a patient-centric approach to handle each step of the process with the same level of care you give to your patients, improving your business, one patient at a time.

Features include:

  • Patient-centric statements and eBills
  • Simple and secure online bill pay
  • Point-of-service payment processing
  • Automated phone payment system
  • Secure patient-to-provider messaging
  • Lockbox paper check processing
  • Correspondence handling
  • Returned mail processing
  • Business intelligence reporting

PatientKeeper Inc. 

2-13-2014 6-02-20 PM  

Booth 1603

Contact: Kathy Ruggiero, senior director of corporate marketing

PatientKeeper is a leading provider of healthcare applications for physicians, with over 50,000 users across North America and the UK. At HIMSS14, visitors can see live, commercially available versions of PatientKeeper’s CPOE (ranked easiest-to-use by KLAS®), med rec, physician documentation, electronic charge capture, and other applications that streamline physicians’ workflow, running as a native app on popular smartphones and tablets, as well as on desktop and laptop computers.

See how PatientKeeper makes healthcare IT painless for physicians and IT professionals alike.

PatientSafe Solutions   

2-13-2014 6-03-38 PM

Booth 3983

Contact: Tim Needham, vice president

PatientSafe Solutions is leading the way in smart point-of-care mobile solutions, driving safe and high-quality care throughout the patient experience. The PatientTouch mobile technology platform supports enhanced clinical workflows and voice/messaging communications on a single, handheld device. Through safety improvements, increased productivity, workforce engagement and satisfaction, and EMR optimization, the PatientTouch solution drives enhanced financial performance in the hospital environment. PatientSafe Solutions works with clients leveraging the PatientTouch system to improve performance management by eliminating harm, reducing waste, and improving productivity.

PatientSafe will be raffling a GoPro Hero3+ each day. Come by booth 3983 to visit.

PDR Network 

2-13-2014 6-04-27 PM  

Booth 454

Contact: Andrew Gelman, SVP of corporate development

PDR Network is the nation’s leading aggregator and distributor of FDA-approved drug safety information and patient support services, reaching healthcare providers directly through the Physicians’ Desk Reference suite of digital and print services. PDR Communications provides direct access to more than one million healthcare professionals with both promotional vehicles (PDR Addenda, drug approval notifications, eDrug updates, and clinical/professional updates), and clinical vehicles (drug alerts, recall/withdrawal warning notifications, and dear HCP letters).

Healthcare professionals access trusted PDR content across channels, including via: the Physicians’ Desk Reference (PDR), the most recognized drug information reference available in the US, now available in multiple formats; PDR interactive drug services for EHR systems; PDR.net, the online home of the PDR; and mobilePDR for handheld devices.

For more information on our products and services, please stop by booth 454 or visit www.PDRNetwork.com.

Perceptive Software

2-13-2014 6-05-50 PM    

Booth 4765

Contact: Jeneane Crawford, global campaigns manager

Healthcare organizations and providers are struggling with an incomplete patient story when relying on the EMR alone for patient information. The reason? There’s a vast collection of unstructured content that the EMR does not manage – clinical images, digital photos, scanned documents, and video files – and the volume of this content is growing exponentially.

Join Perceptive Software at HIMSS14 in booth 4765 where we’ll demonstrate how you can deliver a complete patient record by bridging the content gaps in your existing applications. We will show you how to optimize your EMR and other IT systems by bringing all content, no matter the source, into view.

At booth 4765 solution experts will be available to discuss how we can help you:

  • Capture all unstructured content including clinical images, videos, photos and documents making them accessible from the patient record
  • Improve collaboration across content-centric departments and processes
  • Image-enable your EMR
  • Streamline finance and human resources workflows by eliminating manual tasks
  • Unlock valuable content regardless of where it exists with enterprise search.


2-13-2014 6-07-28 PM    

Booth 5293

Contact: Leigh Ann Myers, chief clinical officer

PerfectServe is a single, intelligent, unified communications platform that connects clinicians in any care setting—across the care continuum. Whether you’re part of a solo medical practice or a world-class health system, PerfectServe can help you drive meaningful improvement in your care delivery processes.

Visit us in booth 5293 to learn how we’re helping clinicians connect with each other quickly, easily and securely. And while you’re there, grab a yummy cake pop. They’re sure to be a crowd favorite and will give you that needed spurt of energy to get you through the rest of the day.

To learn more about PerfectServe, visit http://perfectserve.com.


2-13-2014 6-10-17 PM

Booth 2092

Contact: Suzanne Trajkoski, director of marketing

Visit PeriGen booth 2092 to learn how our evidence-based fetal surveillance solutions are helping leading hospitals save moms and babies. Meet our client, Baystate Health, a 2014 HIMSS presenter and 2014 Healthcare Informatics Innovator of the Year semi-finalist about the ROI of data-driven obstetrics and the policy they instituted to restrict early labor inductions.


2-10-2014 9-44-22 AM

To schedule a meeting:

Contact: Chrissy Braden, director of business operations

pMD develops software that is powerful, flexible, reliable, and easy-to-use. pMD’s mobile charge capture solution enables physicians to enter billing charges anywhere, at anytime from iPhone, iPad, and Android devices. pMD eliminates the tedious paper processes and administrative elements that burden doctors and their practices, while reducing charge capture lag from weeks to less than a day.

Charge capture is unbelievably easy with pMD’s advanced code search functionality, which gives providers a quick and convenient way to select customized codes. pMD’s ICD-10 Converter automatically maps codes in one click and allows customers to incorporate the ICD-10 code system instantly or incrementally. Additionally, pMD’s secure messaging allows physicians to send sensitive information quickly and securely, all directly from within the pMD app.

The pMD team is committed to developing the best solution on the market and providing superior customer service.

Predixion Software 

2-13-2014 6-11-37 PM       

Booth 4893

Contact: Jennifer Dodos, director of marketing

Predixion helps healthcare organizations leverage data to predicatively manage a variety of population health challenges that are distributed via clinical systems or portable devices.

Predixion is a disruptive predictive analytics software company with a unique focus on the development of portable predictive applications via its patent pending Machine Learning Semantic Model and the Last Mile of Analytics – the deployment of powerful predictions to the people who need to act upon them. Predict Everything.

HIMSS products showcased:

  • Predictable Length of Stay: Predixion’s newest predictive health management solution is Predictable Length of Stay (LOS). Predictable LOS gives healthcare providers the ability to identify patients that are at risk of experiencing an extended LOS and, most importantly, directing frontline care providers to interventions that are most likely to reduce the excess LOS as well as measuring the outcomes of those interventions.
  • Predixion and Azure: Predixion’s solutions are now available for deployment utilizing the Azure Cloud Services and available HIPAA BAA.
  • Predictable Readmissions: Predixion’s market-proven solution, Predictable Readmissions, helps identify patients at risk of readmission from the moment they are first admitted to the hospital allowing for more tailored care during the patient’s stay and better continuity of care post discharge.

Prominence Advisors   

2-10-2014 9-46-10 AM

To schedule a meeting:

Contact: Bobby Bacci, president and CEO

Prominence Advisors will be hosting an event for current and prospective customers on Tuesday evening. Anyone interested in attending can get details by using the email HIMSS@prominenceadvisors.com.

Refreshing: that’s the word that comes to mind when talking about Prominence Advisors. This fast-growing healthcare IT consulting firm is doing things differently and finding new ways to apply technology, strategy, and analytics within the healthcare industry.

Proximare Health   

2-10-2014 9-48-38 AM

To schedule a meeting:

Contact: Shawn Wagoner, president

If patient access, leakage, and referral management are words you are hearing a lot of lately please take time out to learn how Proximare has helped several organizations with these challenges. Our product was developed in collaboration with clinicians and operations leaders over a decade ago at one of the largest systems in Chicago and has managed over two million patient transitions to date.

Sample client results:

  • Referral processing time was reduced from three months to 5.5 days
  • 22 percent of referrals were screened out as inappropriate
  • Referral volume increased sevenfold with fewer employees needed to manage it.



2-13-2014 6-14-32 PM  

Booth 3111

Contact: Tracy Behar, national director of healthcare

Qlik (NASDAQ: QLIK) is committed to changing the world by making it easier to make more insightful decisions and act on them. The QlikView Business Discovery software platform and Qlik Customer Success Framework provide people, technology and service, helping organizations optimize data as a strategic resource. QlikView uses Natural Analytics to support the way people naturally analyze information. It enables users to see associations, make comparisons, and anticipate outcomes in a natural way, rather than forcing them down inflexible drill paths. QlikView gives the immediate insights businesses need with the enterprise governance IT requires. Qlik serves approximately 30,000 customers in 100+ countries.

Join Qlik at booth 3111 to hear customer testimonials, experience a live demonstration, receive a massage, and more.

QPID Health   

2-10-2014 9-55-31 AM

To schedule a meeting:

Contact: Amy Krane, marketing
Connie Thompson, sales

EHRs offer huge promise and great challenges. But as any clinician will tell you, it’s frustrating and time consuming to get the patient story you need for a specific clinical encounter. QPID solves that problem.

Developed and proven through use by thousands of clinicians at the Mass General and other leading hospitals, QPID finds and delivers digests of relevant patient history from anywhere in the patient’s record. From structured data fields and free-form text notes. And across EHRs, HIEs and other data repositories.

Learn why QPID users say, “I can’t believe I ever practiced without this.” If you’re ready to optimize your EHR, let’s talk.

Quest Diagnostics  

2-13-2014 6-16-10 PM 

Booth 3064

Contact: Geena Berry, ChartMaxx marketing

Quest Diagnostics – more than a world leading lab company. Every day, more than 2400 hospitals and 300,000 physicians count on Quest Diagnostics HIT solutions to help improve patient outcomes and empower connectivity. We invite you to visit our HIMSS booth 3064 to learn about the full HIT solutions Quest Diagnostics offers and hear from industry leaders giving brief educational presentations on technology topics including data analytics and security, achieving the financial value of integrated care coordination, and Meaningful Use.

Visit our booth 3064 at HIMSS to learn more about our integrated solutions including:

  • Our award-winning ChartMaxx Enterprise Content Management helps your organization better manage documents and data with integrated clinical, financial, and administrative workflows
  • Care360 Data Exchange and Care360 EHR empowers physicians, health systems, patients, and ACOs to stay synchronized and connected
  • Hospital Diagnostics Services to create lab benefits and value
  • Health IT Quality Solutions to streamline and enhance the quality of your EHR interoperability with us
  • IntelliTest Manager to access and effectively manage new test information, test updates, and changes based on specific account utilization
  • Joint Directory of Services (JDOS) combining Quest Diagnostics laboratory tests and your hospital’s laboratory tests in one succinct directory
  • Patient portal and mobile health app technology to empower better health, promote information exchange, and transparency
  • Blueprint for Wellness to empower measurable health improvement, improve productivity and lower healthcare costs

Stop by our booth on Tuesday, February 25 to meet New York Giants Super Bowl Champion Stephen Baker “The Touchdown Maker” and get an autographed mini-football. Steve will speak on the value of wellness programs in improving health and outcomes through diagnostic insights.

The first 100 attendees to stop by the Quest Diagnostics booth will be eligible for a special Blueprint for Wellness screening voucher. This screening offers a current snapshot of your health featuring simply-stated insights and highly personalized content that provides an understanding of your health.

We are more than a world leading diagnostic lab company, we empower enterprise connectivity. Visit our booth to find out how we are elevating interoperability and helping healthcare organizations maximize their HIT investments.

For more information visit http://QuestDiagnostics.com.

ReadyDock Inc.

2-13-2014 6-20-04 PM

Booth 8056

Contact: David Engelhardt, founder and president

ReadyDock:UV for mobile devices is the first and only chemical-free disinfection multi-bay docking station on the market. Tablet PCs are high-touch surfaces that require frequent disinfection in clinical and germ-sensitive settings. ReadyDock is a complete solution providing secure storage, charging, and disinfection all in one workflow friendly solution.

ReadyDock will be showing its new mobile device disinfection tray now allowing USB compliant charging and disinfection of tablets and other mobile devices. ReadyDock also provides a free iOS application called CleanMe available on the iTunes store to help remind and education users to clean and disinfect their devices per their own personal disinfection policy.

Free disinfection during exhibit hours: come by our booth and bring your dirty device with you … we’ll take care of it.


2-13-2014 6-21-41 PM 

Booth 1665

Contact: Nastran Andersen, executive director

RelayHealth Clinical solutions provide aggregated, relevant information at the point of care to help organizations coordinate care across settings and make financial reimbursement decisions in evolving care models. Our vendor-neutral ability to capture and aggregate data from a variety of disparate sources including clinical, financial, payer, pharmacy, and government setting provides the broad data aggregation you need for a truly comprehensive view of your patients’ longitudinal records. Efficient, workflow-integrated solutions help your providers access clinically relevant information on the spot and minimize redundant tests, hospital readmissions, and medical errors.

Please join us for a cocktail reception and presentation with Jersey Health Connect in the RelayHealth booth on Monday during HIMSS.

Sandlot Solutions

2-15-2013 8-21-02 PM    

Booth 5783

Contact: Rosalind Bell, director of marketing
817.810.5210 or 512.294.5200

Sandlot Solutions is a physician-inspired healthcare IT company with the expertise to build the connection for any organization exchanging healthcare information to improve the quality of care, manage risk, and reduce costs supporting accountable care and other payment models.

The company’s configurable technology streamlines data-sharing, supporting provider organizations with health information exchange, data analytics, and care management solutions. Sandlot was founded in 2006. Visit http://sandlotsolutions.com for more information.

Stop by the Sandlot Solutions booth to learn about our new product Sandlot Connect Lite. Based on the proven technology of Sandlot Solutions, Sandlot Connect Lite is our simple, entry-level notification solution designed to help you gain immediate efficiencies – encouraging adoption among the physician community and serving as the stepping stone to greater exchange of information, analytics, and community care management.

Shareable Ink   

2-13-2014 6-23-42 PM

Booth 2117

Contact: Chris Driscoll, vice president of sales

Shareable Ink is the clinical documentation and analytics company that allows hospitals and physician practice groups to extend their existing EHR investments.

Using your forms, your efficient workflows powered by our enterprise cloud-based platform. We digitize your workflow starting with your forms. We use natural input tools such as the iPad and digital pen and paper to quickly capture clinical documentation at the point of care. Access to your data becomes immediate, effortless, and actionable, allowing clinicians to stay efficient, focus on delivering quality patient care, and improve financial performance.

Shareable Ink has two special special promotions and one giveaway:

1) Special giveaway – ask for a demo and enter for a chance to win an iPad mini.
2) Special promotions – patient intake starter kit. Includes three patient intake forms: general consent; HIPAA consent; patient history intake, MU structured data. And, 15 percent discount off Anesthesia Cloud for iPad with ShareMU sign-ups before March 31, 2014.

Siemens Healthcare

2-13-2014 6-24-34 PM    

Booth 3165

Contact: Suzanne Edison, marketing specialist

Siemens Healthcare will showcase premier HIT solutions that help providers advance their mission of better financial performance and a better patient experience across the continuum of care. From the EHR, to revenue cycle management, mobility, cloud computing, health information exchange, and population health management, Siemens has solutions for providers in this era of accountability. Stop by to see our newest product: CareXcell.

Siemens has answers for provider initiatives including patient safety, strengthening the revenue cycle, and enabling technology to improve patient care. Let us swipe your badge for a donation to StandUp 2 Cancer.

The SSI Group, Inc. 

2-13-2014 6-26-19 PM  

Booth 1745

Contact: Amanda Elmore, sales promotions manager

SSI is a forward-thinking innovator that is powering the business of healthcare through improved flexibility, connectivity and integration. The company offers a single-vendor, end-to-end Revenue Cycle Management (RCM) solution featuring front-end eligibility; industry-leading, best-in-class billing and claims transmission; contract management, denial management and attachment processing; and an advanced analytics and business intelligence product suite. With over 1,000 payer connections through its EHNAC-certified clearinghouse, SSI processes 600 million transactions annually, totaling in excess of $800 billion in billed electronic claims revenue.

Stop by our booth to refuel at the beverage station while you charge your mobile devices at the “Power Tower.” The SSI Group, Inc. is “Powering the Business of Healthcare” but we are also powering YOU at HIMSS14.

Streamline Health 

2-13-2014 6-27-55 PM   

Booth 2829, Knowledge Center Booth 883

Contact: Matt Seefeld, senior vice president of solutions strategy

Streamline Health is a leading provider of SaaS-based healthcare information technology solutions that enable faster, more informed decisions to help providers meet the challenges of an ever-changing healthcare industry. The company’s comprehensive suite of solutions includes: business and clinical analytics, clinical documentation improvement, computer assisted coding, enterprise content management, and integrated workflows.

Stop by and play our interactive memory game. Daily $100 winner for fastest time.

Summit Healthcare   

2-13-2014 6-29-17 PM

Booth 1021

Contact: Jason Behan, national sales director
781.519.4840 ext. 154

Summit Healthcare delivers the right results — every time, guaranteed. Offering an easy-to-use, flexible, and robust technology platform with proven industry experience, Summit Healthcare is the smart choice. With a complete toolset for addressing integration, workflow automation, and business continuity needs, taking control of your healthcare systems has never been easier. We strive to provide the industry with the most flexible technology with complimentary tailored services and solutions.

Enter our drawing to win a free iPad. Stop by our booth for a warm, freshly baked chocolate chip cookie.

Sunquest Information Systems, Inc.  

 2-13-2014 6-30-12 PM

Booth 4447

Contact: Auna Emery, manager, marketing communications

Sunquest is the market leader in the laboratory, delivering diagnostic information technology and outreach solutions designed to fulfill the business objectives of today’s healthcare leaders. Sunquest is committed to providing comprehensive solutions that deliver quality diagnoses, optimize efficiency, improve patient safety, and respond to a changing market.

With more than 30 years of experience, Sunquest continues to be the chosen partner for more than 1,700 laboratories and over 300,000 end users worldwide. Sunquest serves the global marketplace with reliable technology for mission critical applications, enabling providers to deliver optimal care across their network.

Sunquest has redefined the lab, empowering its partners to turn results into knowledge.

We will be giving away Labrador puppy plush toys (“Sunquest Lab”),  Sunquest tote bags, ChapStick, and pens.

Surgical Information Systems 

2-13-2014 6-31-47 PM   

Booth 6465 and the Intelligent Hospital

Contact: Steven Litton, market analyst

Transform your EHR data into information that can drive big results.

SIS Analytics is now available for use with all leading EHRs (http://bit.ly/1cE2zPL) and perioperative systems, making it easy for you to deliver the insight perioperative leaders need to reach peak performance.

  • Schedule a meeting http://info.sisfirst.com/himss14-request-demo to see SIS Analytics at HIMSS and be entered to win a Bose SoundLink Bluetooth speaker.
  • Register to see your perioperative data in SIS Analytics
  • See SIS in action at booth 6465 and in the Intelligent Hospital
  • Find out how Robert Wood Johnson used SIS Analytics to add $3.5 million in additional revenue to their bottom line at the HIMSS Clinical and Business Intelligence Knowledge Center

SIS’s proven perioperative IT solution helps hospitals increase operational efficiencies, improve financial performance, and deliver better patient outcomes.


2-13-2014 6-33-17 PM

Booth 1041   

Contact: Margaret Turano, healthcare marketing

Symantec understands healthcare security. Hospitals and providers are struggling to ensure that the sharing and exchange of patient data is private and secure. They are implementing complex IT systems to support and protect EHRs, as well as computerized physician order entry (CPOE) to reduce preventable errors. Simultaneously, they are tasked with meeting regulatory compliance, optimizing IT service levels, and gaining clinician acceptance—all without being distracted from the main focus: delivering quality patient care.

Symantec understands the unique needs of the healthcare market and is working with providers, industry organizations, and technology partners to find the best possible solution to meet their IT challenges.

Visit Symantec booth 1041 and learn:

  • How to best address the rise of mobile devices in your environment
  • How to comply with industry best practices and standards, discover your information vulnerabilities, establish security across the healthcare organization, and help protect your reputation
  • How to harness your clinical and administrative data and ensure it is managed, protected, and stored efficiently and effectively
  • How to maintain secure 24×7 operation of clinical IT systems

Mingle with the experts! Join us Monday, February 24 and Tuesday, February 25 from 3:30-6:00 p.m. for drinks, hors d’oeuvres, and great conversation with leading healthcare industry experts.

Enter to win! Stop by Symantec booth 1041 and enter to win a home theatre system complete with a 70” 3D Flat-Panel TV, 3D Blu-ray Player, home theater sound bar, and installation.

Talksoft Corporation   

2-13-2014 6-44-51 PM

Booth 4466

Contact: Ken Walsh, president

Founded in 1997, Talksoft is an applications service provider (ASP) of reminder and notification services using phone, text, email, and mobile app.Talksoft’s service based approach provides affordable solutions for businesses of any size.

Our appointment reminders, recall, bill reminder, outreach, and broadcast services utilize the latest technology to improve your office’s efficiency and patient engagement.

Visit our booth 4466 to utilize our free charging station for your phone or computer and to pick up your luggage tag. Additional information can be found at http://www.talksoftonline.com or by calling 866.966.4700.

TeraMedica, Inc.  

2-13-2014 6-47-43 PM 

Booth 3843

Contact: Robin Schroeder-Janonis, VP, sales

Visit TeraMedica at booth 3843. Schedule your booth appointment by clicking here.

While at HIMSS14, learn more about Evercore Univision EV, a zero-footprint, multi-modality enterprise viewer supporting a full spectrum of patient images and data, both DICOM and non-DICOM.  Univision EV meets a wide a range of clinical needs by providing a robust toolset. Through next-generation integration with TeraMedica’s Evercore VNA, a comprehensive patient view is delivered using a browser-based, tremendously scalable solution supporting all devices in the enterprise, including iOS and Android mobile devices.


2-13-2014 6-48-43 PM   

Booth 2071

Contact: Ann Baty, senior marketing manager

T-System advances the practice of emergency medicine with technology solutions proven to solve clinical, financial, operational, and regulatory challenges for hospitals and urgent care clinics. Approximately 40 percent of the nation’s emergency departments leverage T-System solutions to provide an unmatched patient experience.

Through gold-standard documentation, revenue cycle management, and performance-enhancing solutions, T-System optimizes care delivery from the front door through discharge and beyond. Today, more than 1,900 hospitals rely on T-System solutions. For more information, visit http://www.tsystem.com or follow @TSystem on Twitter.

Stop by our booth every day starting at noon for freshly baked cookies and more information on our end-to-end solutions for emergency care.

Valence Health

2-14-2014 6-02-18 AM    

Booth 4249

Contact: Stacey Pearson, director of sales operations

Valence Health (www.valencehealth.com) helps healthcare providers better manage their patient populations and accept financial responsibility for the quality of the care they provide. With unique data collection and analysis tools, Valence Health has emerged as a leader in population management, serving dozens of clients from small physician groups to Cleveland Clinic.

In-depth actuarial analysis combined with operational excellence allows Valence to not only advise but also provide ongoing services to provider organizations operating under various value-based reimbursement models. From risk-based contracting to accountable care organizations (ACOs) to administering provider-sponsored health plans, Valence has been helping providers appropriately accept and manage financial responsibility while improving clinical quality since 1996.

With headquarters in Chicago and three other office locations, Valence Health helps manage the health of more than 13 million patients nationwide. Follow Valence Health on LinkedIn and Twitter.

Please visit our booth 4249 and stop by for a technology demo.


Versus Technology   

2-14-2014 6-04-01 AM

Booth 3673

Contact: Stephanie Bertschy, director of marketing

Oh yeah, we’ve got “BIG” data. And better yet, it’s accurate, unbiased and collected without data entry.

Our real-time locating system (RTLS) is the most-deployed for patient flow and process improvement, producing analytics that are hard to capture in any other way.

See it in action at our new Experience Center — a live, real-time demonstration — and learn why Versus is the only RTLS accurate enough to automate workflows and effectively monitor hand hygiene. Be one of the first to see our new mix-and-match RTLS platforms, offering interchangeable wi-fi, wireless, and wired options, all featuring the same infrared accuracy Versus is known for.

The new platforms work with the same badges and tags, including two new options: the Mini Asset Tag, the smallest available on the active RTLS market, and our waterproof, wearable Patient Wrist Badge.

And back to that “BIG” data, we’re also unveiling version 5.0 of our advanced reporting software, Reports Plus Analytics. This major upgrade features several new reports developed hand-in-hand with healthcare administrators and clinicians, offering unprecedented insight into facility workflows. Proven software, proven solutions, and multiple platforms including both wireless and wi-fi options — there’s never been a better time to invest in RTLS. To reduce HAIs (HIMSS-acquired infections), look for the SafeHaven hand hygiene dispensers throughout the convention center. Tear off an entry card from the display to win one of five tablet computers. Or, visit booth 3673 to enter.

Virtelligence, Inc.   

2-8-2012 6-49-36 AM

To schedule a meeting:

Contact: Akhtar Chaudhri, CEO and founder
Nicole Francen, marketing communications specialist

Virtelligence, a national healthcare and IT consulting firm, offers a unique consulting model that provides a results-driven partnership with clients and a work environment that offers colleagues a path for professional growth unequaled in the industry.

Key service offerings include:

  • Strategic guidance and project management
  • Software implementation and optimization
  • Software development and integration
  • Revenue cycle optimization
  • Clinical transformation
  • Meaningful Use and ICD-10 projects

Virtelligence consultants have practical hands-on expertise and training with major healthcare and technology vendors, including: Allscripts/ Eclipsys, Cerner, Epic, MEDITECH, Microsoft, Oracle, SAP, and Lawson.

Virtelligence has earned national recognition and numerous awards for being a rewarding work place and delivering lasting client successes: Best Places to Work in the Minneapolis/ St. Paul area, HCI 100, Inc. 5000, and the Minnesota Business Journal’s Fast 50.

Vital Images, Inc. 

2-14-2014 6-05-51 AM   

Booth 1677

Contact: Nichole Gerszewski, marketing manager

Vital Images, Inc. will be providing real-life examples of how it is helping healthcare organizations image-enable their EHRs, HIEs, and EMRs. The company will be hosting receptions at  booth(1677 on Monday starting at 4 p.m. and Tuesday starting at 5 p.m. It will also be participating in the Interoperability Showcase throughout the week with a featured live case study presented by Dr. Rab of Hackensack University Medical Center on Tuesday at 4:30 p.m. in Hall F.

Stop by the Vital booth to learn more about image-enabling your EHR, HIE, or EMR.


2-14-2014 6-07-02 AM

Booth 735

Contact: Ashlee Piper, marketing coordinator

Visit VitalWare in booth 735 to view a demo, receive a daily prize, and be entered to win a full one-year license to iDocuMint.

Vonlay LLC       

2-10-2014 9-59-09 AM

To schedule a meeting:

Contact: Casey Liakos, director of client relations

Since 2009, Vonlay has been handpicking the best application, technical service and development experts from across the HIT ecosystem to work with our clients. And we are proud of the results: a creative, supportive, hardworking company that has a deep commitment to client success.

Vonlay has a unique focus on technology, leadership, and design in the Epic space and beyond. We’ve helped new clients build strong foundations with their implementations. We’ve helped established clients innovate and create a competitive edge with staffing, portals, development, and reporting services.

For more information, visit http://www.vonlay.com

Wellsoft Corporation 

2-14-2014 6-09-07 AM   

Booth 4364

Contact: Denise Helfand, VP, sales and marketing

Consistently ranked #1 emergency department information system (EDIS) by KLAS (most recently awarded Best in KLAS 2013), Wellsoft EDIS offers an exceptional combination of experience, extensive workflow analysis, and award winning customer support. Wellsoft EDIS is certified for Meaningful Use. Software features include patient tracking, clinical documentation, CPOE/results, charge capture including infusion charge capture, risk management, and CCD/CCDA document exchange. Wellsoft is EDIS at its BEST.

Visit Wellsoft at booth 4364 to have a brief demonstration and discuss how Wellsoft EDIS fully integrates with HIS and ancillary systems.

Winthrop Resources   

2-14-2014 6-25-25 AM

Booth 1693

Contact: Dan Mandy, director of business development

Winthrop Resources Corporation specializes in financing information technology projects and clinical equipment to the healthcare industry.  Our goal is simple – to provide hospitals a cost-effective solution with the flexibility to migrate, upgrade or change equipment when/if required during the lease term.

Winthrop is a financially stable single investor owned by TCF Financial (NYSE: TCB); we retain ownership in all of our transactions and are not dependent on 3rd parties for funding. All of this allows us to provide a unique, strategic, high value method to manage change as your technology needs and desires evolve. Cash or simple bank financing work well for other asset classes, but are not designed to accommodate the dynamics associated with technology equipment.


2-14-2014 6-26-16 AM    

Booth MP06

Contact: Kirsten LeMaster, VP of marketing and communications

Today’s Xerox simplifies the way work gets done in surprising ways. Like supporting healthcare professionals in over 1,700 hospitals. With consulting services, Midas+ analytics and adoption solutions from The Breakaway Group, A Xerox Company, we help healthcare providers apply, manage, and use technology that simplifies caregiver workloads. So you have more time to focus on delivering the level of care everyone deserves.

Visit us at MP06  Contact us at hpsmarketing@xerox.com or 877.414.2676  http://services.xerox.com/healthcare-solutions/enus.html

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