Comments on: HIStalk Interviews Chuck Podesta, SVP/CIO, Fletcher Allen Health Care

By: other insider knowledge

other insider knowledge — Sat, 25 Jul 2009 13:37:26 +0000

in response to “insider knowledge”:

Mr. Podesta was heavily involved with the project, and more involved that most other CIOs at other institutions. His involvement at all levels, including being on the clinic floors and being there around the clock during go-live, is something that is rare among those in high level administration positions….

By: Just a thought

Just a thought — Fri, 24 Jul 2009 19:07:28 +0000

Can’t help but notice that the only users that management seems to think they need to get buy in from when purchasing or implementing new Hospital systems are Physicians. It certainly would be interesting to know what Clinical Discipline utiilizes these systems more.

My advice, if you get buy in from Nurses too when making these very important decisions, it will make system implementations much smoother.

By: insider knowledge

insider knowledge — Fri, 24 Jul 2009 14:58:23 +0000

as for working for Mr. Podesta….he had little involvement with the project….the project team has/had their own office and he rarely even walked thru….

By: Just a poor working MD

Just a poor working MD — Thu, 23 Jul 2009 19:32:24 +0000

I just feel sad for all the MDs RNs and ancillaries trying to find their way thorugh EPIC’s appalling user interfacel It is liittered with inconsistencies, illogicalities, irrelvancies, dead end routes to simple tasks and outright coding errors.

EPIC personnel just smile indulgently and murmer “you’ll get used to it” and do nothing to fix the glaringly obvious problems. Then they move on the to next sucker that has paid $10-45m up-front, only to repeat the excercise.

EPIC needs to wash its mouth out with soap, and redesign its interface from the ground up from an analysis of work-flow

My estimate is that EPIC requires in excess of 15 hours training per user, adds 5 min to every MD transaction and 10 min to ancillaries. It does not replace any individual, so it cannot effect cost saivings It is an appallingly expensive package for instituions that buy EPIC in its present form

By: Tom

Tom — Thu, 23 Jul 2009 14:55:32 +0000

Did you go-live support team include strategic RN staffing support to cover the patient care duties for your RN super-users? If nurse staffing support was not required, can you share your solution?

Your comments about Burlington and it’s lifestyle are so true. It is a wonderful city.