Comments on: News 10/24/07 http://histalk2.com/2007/10/23/news-102407/ Healthcare IT News and Opinion Sun, 20 May 2012 19:02:53 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Michael http://histalk2.com/2007/10/23/news-102407/comment-page-1/#comment-368 Michael Wed, 24 Oct 2007 16:53:51 +0000 http://histalk2.com/2007/10/23/news-102407/#comment-368 Re: Clinicomp- we have them in our ICU and their customer service has been terrible! Though our staff is wedded to the software, the lack of accountability and response from the company has the hospital hoping to find a different vendor. Also, re: Zagat and doctors, this is the major problelm with all these transparency initiatives- patients dont pay attention, including the most educated ones. Most people will still go to the surgeon who plays in their brother-in-law's card game over the guy with the best rating that they may find on a website. Every doctor who's ever been recommended to me by someone outside the profession is always "the best in the city." Re: Clinicomp- we have them in our ICU and their customer service has been terrible! Though our staff is wedded to the software, the lack of accountability and response from the company has the hospital hoping to find a different vendor.

Also, re: Zagat and doctors, this is the major problelm with all these transparency initiatives- patients dont pay attention, including the most educated ones. Most people will still go to the surgeon who plays in their brother-in-law’s card game over the guy with the best rating that they may find on a website. Every doctor who’s ever been recommended to me by someone outside the profession is always “the best in the city.”

]]> By: B2B-John http://histalk2.com/2007/10/23/news-102407/comment-page-1/#comment-367 B2B-John Wed, 24 Oct 2007 16:42:38 +0000 http://histalk2.com/2007/10/23/news-102407/#comment-367 First, the AHIMA site myPHR is not that great as roughly a third of the PHR vendors listed are out of business and I'd claim that another third have suspicious business practices and a consumer should avoid them at all costs. though it appears t be the only site . Second, last year it was Ballmer, this year Schmidt - hmm, will this be the official launch/unveiling of Google Health. Maybe HIStalk can do a poll on that - placing bets anyone. Third, 11% of HIStalk readers have a PHR, not bad, not bad at all. Having just attended the Connected or Health conference here in Boston, quite a bit of talk about PHRs with many believing the future will see very discrete PHRs for specific diseases, vast majority chronic care. Chronic care is ~20%of population, thus potential market for PHRs maybe only 25-30% of population, unless off course the big drive to CDHC really takes off, consumers start managing their HSAs and services start providing some real transparency in market regarding cost and quality. Last, kind of funny the Zagats ratings partnership with Wellpoint and the complete lack of ratings on what is most important, quality and cost. Also surprised that they will not be rating hospital food. First, the AHIMA site myPHR is not that great as roughly a third of the PHR vendors listed are out of business and I’d claim that another third have suspicious business practices and a consumer should avoid them at all costs. though it appears t be the only site .

Second, last year it was Ballmer, this year Schmidt – hmm, will this be the official launch/unveiling of Google Health. Maybe HIStalk can do a poll on that – placing bets anyone.

Third, 11% of HIStalk readers have a PHR, not bad, not bad at all. Having just attended the Connected or Health conference here in Boston, quite a bit of talk about PHRs with many believing the future will see very discrete PHRs for specific diseases, vast majority chronic care. Chronic care is ~20%of population, thus potential market for PHRs maybe only 25-30% of population, unless off course the big drive to CDHC really takes off, consumers start managing their HSAs and services start providing some real transparency in market regarding cost and quality.

Last, kind of funny the Zagats ratings partnership with Wellpoint and the complete lack of ratings on what is most important, quality and cost. Also surprised that they will not be rating hospital food.

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